Assistant Premium Service Manager | Part-Time | Canada Life Place

OverviewAs an Assistant Premium Service Manager, you will play a key leadership role in delivering exceptional experiences across our premium spaces. You’ll support and lead a team of Premium part-time employees to ensure seamless service delivery, oversee day-to-day operations in suites, clubs, and VIP areas, and act as the primary point of contact for both guests and staff during events. This role pays an hourly rate of $25.00 - $27.00 CAD Benefits for Part-Time roles: Pension matching. This position will remain open until November 13, 2026.ResponsibilitiesAssist in managing and supporting FOH teams to deliver exceptional guest experiences. Oversee suites, clubs, and restaurant spaces to ensure they are clean, organized, and guest-ready. Assist in managing the guest flow, seating plans, and suite access during events. Communicate effectively with FOH, BOH, and hospitality and venue management to maintain smooth operations. Assist in managing the event setup, ensure proper stock, equipment readiness, and post-event cleanup. Maintain strong menu and beverage knowledge to support staff and guests. Monitor quality, cleanliness, and service standards throughout all premium areas. Address guest concerns promptly and professionally. Collaborate with management on pre-event planning, staff training, and continuous improvement. Perform other duties as assigned to support premium operationQualificationsValid Smart Serve certification required.High school diploma or equivalent.2-3+ years of supervisory experience in restaurants, suites, catering, or premium hospitality environments are preferred. Proven ability to lead FOH teams and support high-volume service during events.Previous experience in restaurant operations, premium suites, or catering programs is a strong asset. Excellent communication, interpersonal, and organizational skills. Ability to remain calm under pressure and manage multiple priorities in a fast-paced environment. Flexible availability, including evenings, weekends, and holidays, based on event schedules. Valid Smart Serve certification required.High school diploma or equivalent.2-3+ years of supervisory experience in restaurants, suites, catering, or premium hospitality environments are preferred. Proven ability to lead FOH teams and support high-volume service during events.Previous experience in restaurant operations, premium suites, or catering programs is a strong asset. Excellent communication, interpersonal, and organizational skills. Ability to remain calm under pressure and manage multiple priorities in a fast-paced environment. Flexible availability, including evenings, weekends, and holidays, based on event schedules. Valid Smart Serve certification required.High school diploma or equivalent.2-3+ years of supervisory experience in restaurants, suites, catering, or premium hospitality environments are preferred. Proven ability to lead FOH teams and support high-volume service during events.Previous experience in restaurant operations, premium suites, or catering programs is a strong asset. Excellent communication, interpersonal, and organizational skills. Ability to remain calm under pressure and manage multiple priorities in a fast-paced environment. Flexible availability, including evenings, weekends, and holidays, based on event schedules. Valid Smart Serve certification required.High school diploma or equivalent.2-3+ years of supervisory experience in restaurants, suites, catering, or premium hospitality environments are preferred. Proven ability to lead FOH teams and support high-volume service during events.Previous experience in restaurant operations, premium suites, or catering programs is a strong asset. Excellent communication, interpersonal, and organizational skills. Ability to remain calm under pressure and manage multiple priorities in a fast-paced environment. Flexible availability, including evenings, weekends, and holidays, based on event schedules.