Manager, Executive Operations & Hospitality

Job Summary The Manager, Executive Operations & Hospitality for the Tampa Bay Lightning and Vinik Sports Group (VSG) serves as a key support partner to the CEO, executive leadership team and ownership group. This role is responsible for coordinating executive operations, coordinating hospitality experiences for ownership and VIP guests, supporting corporate events, and assisting with special projects across Vinik Sports Group. The ideal candidate is highly organized, service-oriented, proactive, and thrives in a fast-paced, collaborative environment. This individual will play an important role in creating exceptional experiences for ownership, executives, employees, and guests while ensuring seamless day-to-day support for executive leadership.Essential Duties & ResponsibilitiesOwnership & Corporate Hospitality Assist with hospitality needs for ownership, executives, partners, and VIP guests. Welcome and escort guests during games, events, and special engagements, as necessary. Coordinate corporate suite hospitality and guest experiences. Manage and fulfill ownership and executive ticket requests. Assist with executive and ownership gifting programs, including holiday gifts, recognition items, and special occasion gifts. Serve as a resource to ensure exceptional guest experiences throughout Vinik Sports Group events. Corporate Events & Employee Engagement Support planning and execution of company-wide events.Coordinate vendors, logistics, event materials, timelines, and on-site execution. Help create memorable employee and guest experiences that reflect the culture and values of Vinik Sports Group. Executive Support Coordinate executive calendars, meetings, and scheduling priorities.Arrange travel accommodations, transportation, and itineraries for executives as needed.Prepare, reconcile, and submit expense reports, invoices, and related administrative documentation for executive leadership.Prepare meeting materials, assist with executive communications, and coordinate logistics for internal and external meetings.Support the administrative and operational needs of the executive leadership team.Proactively anticipate executive needs, prioritize competing requests, and drive timely completion of administrative and operational activities with a strong sense of urgency.Leadership Responsibilities Direct, coach, and develop assigned team memberEstablish clear performance expectations and provide ongoing feedbackConduct performance reviews, goal setting, and development planningPlan, prioritize, and delegate work to ensure departmental goals are achievedSpecial Projects Assist with strategic and cross-functional projectsConduct research, track project milestones, and support implementation of key initiatives. Coordinate meetings, action items, and follow-up communications related to special projects. Perform other duties as assigned. Supervisory & Management ResponsibilitiesYesGame/Event ResponsibilitiesGame/Event Night responsibilities: Yes Evening and weekend games as necessaryQualificationsBachelor's degree preferred.Minimum 7-10 years of experience in executive support, sports and entertainment, hospitality, event coordination, operations, or a related field.Strong organizational and project management skills.Exceptional interpersonal and communication skills with the ability to effectively manage relationships with executives, ownership, partners, and key stakeholders while exercising sound judgment, professionalism, and confidentiality.Ability to manage multiple priorities and deadlines simultaneously.Exceptional attention to detail and customer service orientation.Demonstrated ability to anticipate needs, identify priorities, and proactively execute solutions in a fast-paced environment.Ability to maintain confidentiality and professionalism in all interactions. Ability to build strong relationships with internal and external stakeholders. Proficiency in Microsoft Office Suite, including Outlook, Teams, Word, Excel, and PowerPoint.Working ConditionsAbility to work efficiently and effectively in office and arena environment that can be exciting, loud and distractingThis is a fully onsite roleAbility to work extended hours including late nights, holidays, and weekends as neededAbility to work prolonged periods sitting at a desk and working on a computer.Ability to lift/carry/move up to 10lbsAbility to work in cold/hot indoor and outdoor temperaturesWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.Job Summary Essential Duties & ResponsibilitiesSupervisory & Management ResponsibilitiesGame/Event ResponsibilitiesQualificationsBachelor's degree preferred.Minimum 7-10 years of experience in executive support, sports and entertainment, hospitality, event coordination, operations, or a related field.Strong organizational and project management skills.Exceptional interpersonal and communication skills with the ability to effectively manage relationships with executives, ownership, partners, and key stakeholders while exercising sound judgment, professionalism, and confidentiality.Ability to manage multiple priorities and deadlines simultaneously.Exceptional attention to detail and customer service orientation.Demonstrated ability to anticipate needs, identify priorities, and proactively execute solutions in a fast-paced environment.Ability to maintain confidentiality and professionalism in all interactions. Ability to build strong relationships with internal and external stakeholders. Proficiency in Microsoft Office Suite, including Outlook, Teams, Word, Excel, and PowerPoint.Working ConditionsAbility to work efficiently and effectively in office and arena environment that can be exciting, loud and distractingThis is a fully onsite roleAbility to work extended hours including late nights, holidays, and weekends as neededAbility to work prolonged periods sitting at a desk and working on a computer.Ability to lift/carry/move up to 10lbsAbility to work in cold/hot indoor and outdoor temperaturesQualificationsWorking Conditions