Ticket Seller | Part-Time | Moody Center

OverviewThis Ticket Seller position will be part of a busy and dynamic working environment in the Moody Center. Responsible for ticket sales with a specialization in Ticketmaster Host & TM1 Sales and providing excellent customer service for our world-class events. Providing will-call service as needed. This role is supported by and works closely with the entire ticketing team. The position requires the ability to accommodate a flexible schedule, including evenings, weekends, and holidays This role pays an hourly rate of $15.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until December 4, 2026.ResponsibilitiesAccurately processes payments for tickets while following all proper Ticket Office selling and payment proceduresAssist guests with ticketing issuesAnswer phone with prompt and courteous attitude as neededDemonstrates excellent customer service skills, responding professionally, promptly, and efficiently to customer service requests and needsFacilitate night of show Will CallSells tickets in Ticketmaster Host and TM1 computer programsProcess opening and closing sales reportsAnswers questions concerning events, tickets, schedules, and gives information concerning coming attractionsRemain current with new software/product releasesPerform all other duties as assigned by ticketing management teamFrequent bending, lifting, sitting, exposure to multiple external elements, extensive walking through the building including inclines and stairsQualificationsHigh School Diploma/GEDPrevious ticketing, point of sale, or customer service experience is preferredMust have basic computer skills and a working knowledge of Windows-based PC programsExperience with large-scale events in an arena, stadium, or concert setting of a similar size (15,000 seats) is highly desirablePrevious knowledge of Ticketmaster Host and TM1 ticketing systems is preferredAbility to work well both within a team environment and independently with good decision-making capabilityMust be customer-service oriented, have a fan-friendly attitude, and a professional demeanor at all timesStrong communication skillsExtremely organized and detail-oriented, resourceful, quick learner and able to handle multiple projects simultaneouslyA high degree of personal integrity