Credential/Ticketing Staff - Louisville Music Festivals

Company Overview:FanGate Solutions is a customer service driven company here to provide live entertainment and sports venues with a professional team of trained event day staff. Our philosophy is to treat our client’s fans like our own with a knowledgeable, reliable, and fan friendly team. We are looking for eager, highly motivated, and friendly individuals aspiring to work in the sports and entertainment industry.Event Overview:You will be working as a festival credential/ticketing event staff in Louisville, KY for Louder Than Life and Bourbon and Beyond music festivals taking place at the Kentucky Expo Center on September 17th-20th and September 24th-27th. . As an Credential/Ticketing Staff Member at FanGate Solutions you will have the opportunity to gain experience in ticket sales, ticket operations, and guest services. Responsibilities:Aid guests with accurate festival informationProvide problem solving techniques to assist all customer inquiries and concernsAccurately scan and validate all festival ticketsDistribute appropriate wristband and parking credentialsFulfill Will Call ticket orders accurately and efficiently Sell Walk Up Festival tickets and parking passes to attendeesRepresent FanGate Solutions and its clients in a professional and ethical mannerPunctual and self-motivated with an attention to detailCommunicate all pertinent information with clients and guestsProvide & maintain the highest level of customer service to clients and guestsPerform other duties & responsibilities as assigned by managersQualifications and Requirements:Willing to travel to local and/or out of state venuesAbility to work untraditional hours including weekends, evenings and some holidaysCollege student majoring in hospitality, marketing, sport management, communications or related fields is a plusEager to start & build a career in sports and live entertainmentAbility to deliver exceptional service by anticipating the guests’ needs and resolving issues in a timely and professional mannerStrong interpersonal skills that complement a team-oriented work ethicTicket sales experience is a plusMust be neat and presentable at all timesMust be able to pass a background checkMust be 18 years of age or older with at least a high school diploma or GEDPay and Schedule:Pay is $15/hrDates: 9/13 - 9/27Shift hours range from 7am - 7pm each dayWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Company Overview:FanGate Solutions is a customer service driven company here to provide live entertainment and sports venues with a professional team of trained event day staff. Our philosophy is to treat our client’s fans like our own with a knowledgeable, reliable, and fan friendly team. We are looking for eager, highly motivated, and friendly individuals aspiring to work in the sports and entertainment industry.Event Overview:You will be working as a festival credential/ticketing event staff in Louisville, KY for Louder Than Life and Bourbon and Beyond music festivals taking place at the Kentucky Expo Center on September 17th-20th and September 24th-27th. . As an Credential/Ticketing Staff Member at FanGate Solutions you will have the opportunity to gain experience in ticket sales, ticket operations, and guest services. Responsibilities:Qualifications and Requirements:Pay and Schedule:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.