Account Executive, Ticket Sales

THE ROLE:As a member of the Portland Thorns Ticket Sales Team, the Account Executive ofTicket Sales is responsible for the sales and service of the Portland Thorns AnnualMembership products that include Premium and non-premium Annual Memberships,Suites, and Group tickets as well as any prorated seat package offered for thePortland Thorns at Providence Park.The Ticket Sales Account Executive will be responsible for generating new salesthrough outbound prospecting, inbound calls, and referrals that pertain to the Seatproducts (Premium and non-premium Annual Memberships, Suite, Group tickets, andany prorated ticket plans). This position will receive supervision from the Director ofTicket Sales & Service with the expectation to make excellent front-line customerservice decisions pertaining to the sales and service of Premium and non-premiumAnnual Memberships, Suite, Group Tickets, and any prorated ticket plan prospectsand current clients.WHAT YOU’LL BE UP TO:• Execute effective sales calls and presentations promoting the purchase ofthe available seating products to meet established sales objectives andgoals.• Direct sales of all ticket products to a wide range of clientele, including butnot limited to, corporate executives, businesspeople, soccer fans, and non-soccer fans.• Prospecting calls are required daily for new business generation.• Proactively solicit and follow up on any personal sales leads under theguidelines established by supervisors.• Consistently maintain and generate accurate reports on sales,appointments, and account maintenance.• Work in conjunction with fellow Sales Team Members to uphold themandates and ethics of the entire department regarding sales and serviceobjectives.• Participate in events, promotions, client entertainment, and other activitiesas required.• Work closely with the Ticket Operations department to ensure inventoryintegrity, and high levels of service for all seat holders.• Work scheduled shifts during Portland Thorns home games and otherrequired team and/or Providence Park events, activities, or functions asrequired.• Assist in completing all ticketing contracts and collecting all monies due,including any past monies due.• Provide problem-solving techniques to assist all customer inquiries andconcerns including but not limited to Premium and non-premium AnnualMemberships, Group tickets, any partial seat servicing, or individual gameticketing servicing.• Represent the Portland Thorns and Providence Park in a professional, andethical manner.• Other duties as assigned.WHAT IT TAKES TO BE A THORN:• Bachelor's degree or experience in lieu of a degree.• Minimum of two (2) years of sales experience in sports and/or theentertainment industry preferred.• Knowledge and efficiency in ticket systems functions (SRO) and databasemanagement.• Seat Geek ticketing & Salesforce CRM system experience preferred.• MS Word, Excel, PowerPoint, and Outlook computer skills.• Excellent relationship building and people skills with the ability to interacteffectively and professionally, diplomatic and in a mature manner internallyand externally.• An aggressive solicitor of business with drive and initiative to succeed.• Polished presentation skills, with an ability to think and react to situationsconfidently.• Assertive, persistent, results-oriented.• Understand the importance of working as a team and adhere to departmentguidelines.• Ability to work weekends, nights, and holidays as dictated by events.• Ability to build relationships through strong outbound call prospecting dailyis required.• Excellent written and oral communication skills.• Bilingual (English/Spanish) preferred.BENEFITS:● Competitive salary and commission structure● Comprehensive benefits package, including health insurance, retirement plans, andwellness programs● Opportunities for professional development and career advancement● Dynamic, collaborative, and fun work environment● Opportunity to make a meaningful impact and contribute to the growth of women's soccerReady to Be a Thorn in the Best Possible Way? Apply Now!If you’re ready to shape the future of the Portland Thorns, send us your application.Let’s make history together! 🌹We are an equal opportunity employer and all qualified applicants will receiveconsideration for employment without regard to race, color, religion, national origin,sex, sexual orientation, age, disability, gender identity, marital or veteran status, orany other protected class.THE ROLE:As a member of the Portland Thorns Ticket Sales Team, the Account Executive ofTicket Sales is responsible for the sales and service of the Portland Thorns AnnualMembership products that include Premium and non-premium Annual Memberships,Suites, and Group tickets as well as any prorated seat package offered for thePortland Thorns at Providence Park.The Ticket Sales Account Executive will be responsible for generating new salesthrough outbound prospecting, inbound calls, and referrals that pertain to the Seatproducts (Premium and non-premium Annual Memberships, Suite, Group tickets, andany prorated ticket plans). This position will receive supervision from the Director ofTicket Sales & Service with the expectation to make excellent front-line customerservice decisions pertaining to the sales and service of Premium and non-premiumAnnual Memberships, Suite, Group Tickets, and any prorated ticket plan prospectsand current clients.WHAT YOU’LL BE UP TO:• Execute effective sales calls and presentations promoting the purchase ofthe available seating products to meet established sales objectives andgoals.• Direct sales of all ticket products to a wide range of clientele, including butnot limited to, corporate executives, businesspeople, soccer fans, and non-soccer fans.• Prospecting calls are required daily for new business generation.• Proactively solicit and follow up on any personal sales leads under theguidelines established by supervisors.• Consistently maintain and generate accurate reports on sales,appointments, and account maintenance.• Work in conjunction with fellow Sales Team Members to uphold themandates and ethics of the entire department regarding sales and serviceobjectives.• Participate in events, promotions, client entertainment, and other activitiesas required.• Work closely with the Ticket Operations department to ensure inventoryintegrity, and high levels of service for all seat holders.• Work scheduled shifts during Portland Thorns home games and otherrequired team and/or Providence Park events, activities, or functions asrequired.• Assist in completing all ticketing contracts and collecting all monies due,including any past monies due.• Provide problem-solving techniques to assist all customer inquiries andconcerns including but not limited to Premium and non-premium AnnualMemberships, Group tickets, any partial seat servicing, or individual gameticketing servicing.• Represent the Portland Thorns and Providence Park in a professional, andethical manner.• Other duties as assigned.WHAT IT TAKES TO BE A THORN:• Bachelor's degree or experience in lieu of a degree.• Minimum of two (2) years of sales experience in sports and/or theentertainment industry preferred.• Knowledge and efficiency in ticket systems functions (SRO) and databasemanagement.• Seat Geek ticketing & Salesforce CRM system experience preferred.• MS Word, Excel, PowerPoint, and Outlook computer skills.• Excellent relationship building and people skills with the ability to interacteffectively and professionally, diplomatic and in a mature manner internallyand externally.• An aggressive solicitor of business with drive and initiative to succeed.• Polished presentation skills, with an ability to think and react to situationsconfidently.• Assertive, persistent, results-oriented.• Understand the importance of working as a team and adhere to departmentguidelines.• Ability to work weekends, nights, and holidays as dictated by events.• Ability to build relationships through strong outbound call prospecting dailyis required.• Excellent written and oral communication skills.• Bilingual (English/Spanish) preferred.BENEFITS:● Competitive salary and commission structure● Comprehensive benefits package, including health insurance, retirement plans, andwellness programs● Opportunities for professional development and career advancement● Dynamic, collaborative, and fun work environment● Opportunity to make a meaningful impact and contribute to the growth of women's soccerReady to Be a Thorn in the Best Possible Way? Apply Now!If you’re ready to shape the future of the Portland Thorns, send us your application.Let’s make history together! 🌹We are an equal opportunity employer and all qualified applicants will receiveconsideration for employment without regard to race, color, religion, national origin,sex, sexual orientation, age, disability, gender identity, marital or veteran status, orany other protected class.