Box Office Ticket Seller

Position: Box Office Ticket Seller Reports To: Box Office Manager FLSA Status: Part-Time, Non-Exempt Department: Box Office Pay: $21.00/hour Position Summary The Box Office Ticket Seller provides exceptional guest service while assisting guests with ticket purchases and related transactions for events at Golden 1 Center. This position is responsible for accurately processing ticket sales, handling electronic payments, and creating a positive experience for every guest. Key Responsibilities Provide outstanding customer service while assisting guests with ticket purchases, exchanges, and general event information. Answer guest questions regarding event schedules, seating, pricing, venue policies, and ticket availability. Resolve guest concerns professionally and escalate complex issues to the Box Office Manager as appropriate. Ensure accuracy and accountability when handling tickets and confidential guest information. Maintain a clean, organized, and professional work area. Perform other duties as assigned. Minimum Qualifications High school diploma or equivalent preferred. Previous cash handling, retail, customer service, or ticketing experience preferred. Strong communication and interpersonal skills. Basic computer proficiency and ability to learn ticketing software. Excellent attention to detail and accuracy. Ability to work evenings, weekends, holidays, and select daytime hours based on event schedules. Ability to remain professional and provide exceptional guest service in a fast-paced environment.