Event Manager | Full-Time | Utah Valley Convention Center

OverviewUtilizing independent judgment, the Event Manager is responsible for the planning, organizing and full execution of all booked events at the Century Center. This requires constant communication with clients to collect event specific data, recommending products and services, assembling and distributing complete and accurate data for other departments. The Event Manager is also responsible for overseeing all on-site activities related to the setup and execution of events. This role pays an annual salary of $48,000 - $52,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until October 9, 2026.ResponsibilitiesMeet, confer, consult and maintain continuous contact with potential and contracted clients Provide timely, accurate and detailed proposals, estimates, and layout drawings to potential and contracted clientsRecommend products and services to meet and exceed client needs and expectations, maximize the overall event experience, and maximize revenueCommunicate all regulatory restrictions and requirements to clients ensuring compliance prior to eventEnsure all required contracts and documents have been executed at according to prescribed timelines including but not limited to rental contract, certificates of insurance, licenses, permitsEnsure collection of all payable by due datesCollect, organize, and record event specific and logistical data for booked events at Utah Valley Convention CenterDocument all communications with clients via EBMS folder and diary entriesCreate and distribute detailed event resumes and event space layout drawings to other departments in a timely and accurate manner including revisions to previously published documentsOversee the set-up of events ensuring all set-ups are completed accurately and on-timeAnticipate where possible and problem solve any event related concerns to ensure client satisfactionInspect event space as well as surroundings to ensure they are being maintained properly for events prior to, during and after eventsConsult with exhibit managers, promoters, convention representatives, and others concerning physical set-up needs and requirements for licensed areas; prepare work orders and cost-estimates accordinglyRegularly function as Manager on Duty to ensure client needs are met, events proceed as planned, and complaints are received and addressed appropriately in a timely professional mannerConduct and/or participate in post event meetings to analyze event outcomes and address issues or concernsPrepare and approve final invoicing for assigned events in a timely mannerMaintain post event contact with client to ensure all questions and concerns are addressedComplete post event summary detailing items that were negatives and positives and input summary into EBMS diary for future referencePerform other duties as required Knowledge of:Operational characteristics of event managementCustomer Service practicesCrowd management and control techniquesFire and public safety regulationsBasic understanding of food service practicesBasic understanding of A/V equipment and systemsTerminology used in entertainment and convention settingsRelevant federal, state, and local regulationsMust have computer skills in Microsoft office applications and word processing, spreadsheets, database, presentation, and internet software Ability To:Plan, service, and supervise large eventsAnalyze challenges, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of organizational objectivesCommunicate clearly and concisely in the English language, both orally and in writingEstablish and maintain effective working relationships with staff, contractors and facility usersWork a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days QualificationsExperience:Minimum 3-5 years experience in Event Coordination, Convention Services (preferably with a convention center, hotel, sports facility, performing arts facility or other multi purpose public assembly facility) or Meeting PlanningEducation / Training:Bachelors degree from an accredited college or university with major course work in facility management, hospitality management, marketing, public relations, business management, or other related fieldAdditional years of experience may be substituted for formal educationGraduate of IAAM Public Assembly Facility Management School preferredCertified Meeting Professional (CMP) designation preferredLicenses or Certificates:Possession of, or ability to obtain a current CPR certificatePossession of, or ability to obtain a Utah driver’s license