Manager of External Events Operations

Summary Of Job DutiesThe Manager of External Event Operations assists the Sr. Director of Booking and External Events with the coordinating, planning and execution of various external events held within athletic facilities. This position will serve as the primary point of contact for assigned events with a focus on building excellent client relationships and ensuring operational excellence throughout the planning process and event execution. The Manager of External Event Operations will provide event coverage for all assigned events inclusive of large-scale stadium or arena events. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. Ability to work nights, weekends and holidays as needed for events is required.QualificationsMinimum Qualifications:Bachelor’s degree from an institution of higher learningAt least two years of experience in event management, facility operations, or hospitality/event sales and servicing preferably in a collegiate or professional sports settingMust be available to work nights and weekends as needed to support booked events as the on-site manager and primary point of contactPreferred Qualifications:Bachelor’s degree in Sports Management, Business, Hospitality, or related fieldAt least 2 years of experience within a college or professional public assembly facility settingExperience in managing both large and small scale events/showsExperience in client services, guest relationsExperience with facility management, A/V equipment, ticket scanners, magnetometersKnowledge, Skills & Abilities:Knowledge of facility rental agreements, insurance requirements, waivers, and risk mitigation strategies relevant to external event useKnowledge of university policies, NCAA regulations, and Title IX implications related to third-party events on campusStrong customer service skills across a wide range of stakeholders including but not limited to private companies, artist management, and live event promoters.Experience with AutoCad or similar layout creation softwareExcellent organizational, communication, and problem-solving skillsAbility to analyze financial records and prepare reportsThe University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment.All application information is subject to public disclosure under the Arkansas Freedom of Information Act.Summary Of Job DutiesThe Manager of External Event Operations assists the Sr. Director of Booking and External Events with the coordinating, planning and execution of various external events held within athletic facilities. This position will serve as the primary point of contact for assigned events with a focus on building excellent client relationships and ensuring operational excellence throughout the planning process and event execution. The Manager of External Event Operations will provide event coverage for all assigned events inclusive of large-scale stadium or arena events. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. Ability to work nights, weekends and holidays as needed for events is required.QualificationsMinimum Qualifications:Preferred Qualifications:Knowledge, Skills & Abilities:The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment.All application information is subject to public disclosure under the Arkansas Freedom of Information Act.