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Search: operations
Nashville Soccer Club

Senior Manager, Membership Services

Nashville, TN, USPosted 30 Jun 2026

The Senior Manager, Membership Services will be charged with driving season ticket retention through successful training and development of the team, creating accountability goals and metrics, as well as spearheading a best-in-class season ticket member engagement strategy. This position will report to the Senior Director, Premium & Membership Services. RESPONSIBILITIES: Oversee the entirety of the Season Ticket Member platform, including annual retention and year-round service and engagement strategies for the general Season Ticket Member base. Drive the creation, planning and execution of the annual renewal and relocation campaigns, while maximizing member retention and revenue generation. Lead an elite Membership Services team by recruiting, interviewing, training, developing and mentoring a talented group of individuals. Take ownership of season ticket member events, gift planning, creating customized member programs and generate other unique experiences and benefits to enhance member experience and retention. Troubleshoot issues that may arise from Season Ticket Members and the organization to determine appropriate resolution and act as a leadership point of contact for all escalated communications. Lead the Season Ticket Member onboarding process and touchpoint strategies throughout each season to build and maintain a high level of member engagement. Responsible for ongoing training and education of team members in the areas of customer service, account management, revenue generation, cross-selling, referrals, etc. Develop and track goals for individual team members and the department. Conduct one-on-ones with the Membership Services team to identify issues, help troubleshoot, and establish a relationship with the goal of helping each team member perform their jobs at the highest level. Collaborate with Marketing, Public Relations, Operations, Finance and other internal departments to ensure synergy and strong relationships across the board. Proactively recognize and anticipate challenges and opportunities for the team and the department Assist in the creation and management of the overall Ticketing department budget. Track all season ticket member renewals, feedback, attendance, event RSVPs, and other relevant member information in CRM to create reports and recaps. Other responsibilities as assigned by leadership. DESIRED QUALIFICATIONS: Bachelor’s Degree in Business, Sports Management, Hospitality, or related field. A minimum of three (3) years of relevant work experience, preferably in the areas of sports business sales, service, revenue generation, retention, etc. A minimum of one (1) year of experience in a people leadership role. Strong leadership drive with a desire to lift, lead, and serve others. Solid work ethic, team-oriented attitude, and enthusiastic about contributing to the success of the department and Club in a fast-paced environment. A proven track record in relationship building with excellent interpersonal and communication skills. Exceptional attention to detail, problem resolving ability, and ability to meet deadlines under pressure. Ability to organize and delegate responsibilities of projects and tasks to ensure timely completion of all obligations. Ability to work flexible hours including evenings, weekends, and holidays as necessary. Working knowledge of Salesforce and Archtics preferred.

SoccerTeamwork OnlineSenior Manager, Membership Services
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NYCFC

Manager, Event & Fan Experience

New York, NY, USPosted 30 Jun 2026

JOB TITLE: Manager, Event & Fan ExperienceREPORTING TO: Director, Fan Experience, Events and CultureDEPARTMENT: Marketing LOCATION: New York, NY (Hybrid). This role currently requires in-office attendance three days per week; this schedule may be adjusted in the future to align with business needs.POSITION OVERVIEW:New York City FC is seeking a dynamic and detail-oriented Manager, Event & Fan Experience to lead the planning, execution, and optimization of a wide range of events that drive fan engagement and brand growth. This role will oversee cross-functional collaboration, manage event operations end-to-end, and serve as a key liaison between internal teams, external partners, and supporter groups to deliver exceptional experiences.WHAT YOU’LL DO:Event Strategy & ExecutionLead the ideation, planning, promotion, and execution of various scale events, including tentpole events, fan fests, watch parties, and community initiativesAssist managing 80+ annual activations, ensuring alignment with organizational goals and brand standardsProvide on-site leadership and operational support for all club-led eventsCross-Functional CollaborationCollaborate with internal departments (Marketing, Partnerships, Operations, Sporting, and Business Intelligence) and external vendors to deliver seamless event executionCoordinate creative asset development (design, photography, videography) via project management tools (e.g., Asana), ensuring timely deliveryMatchday & Fan ExperienceEnhance matchday by supporting onsite matchday hospitality experience.Oversee credentials, parking logistics, and access for staff, guests, and on-field needsPartnership & Sponsorship IntegrationCollaborate with the Partnerships team to ensure sponsor branding and activations are executed in line with contractual obligationsAlign with activation managers to deliver high-quality partner integrations at eventsEvent Production & OperationsAct as Associate Producer for large-scale events (e.g., Fan Fests), including talent booking, permitting, venue coordination, staffing, security, and production logisticsDevelop site plans and manage load-in/load-out processes with external production teamsOversee sourcing and distribution of promotional and giveaway itemsData & ReportingManage event data collection through various platforms such as Flowcode and FormAssemblyAnalyze and report on post-event performance, sharing insights with Business Intelligence teams for marketing integration (e.g., Braze)Budget & Vendor ManagementManage event budgets, including requisitions, purchase orders, and invoice processingCoordinate vendor payments and track financials to ensure accuracy and timelinessAdministrativeCoordinate with Legal on contracts and agreements with vendors, venues, and partners using tools such as DocuSignEnsure all documentation is completed, approved, and compliant with organizational standardsMarketing & GrowthExecute strategic marketing initiatives to attract and engage new and existing fansContribute to brand awareness and audience growth through innovative event programmingWHO YOU ARE:Entrepreneurially minded; comfortable jumping into projects with little directionExtremely organized and detail orientedA hard worker with superb work ethic and a track record of hitting deadlines; runs through walls to get things doneA strong backbone and ability to push back when appropriateSolution-oriented and resourcefulAbility to collaborate well across departments Professional and mature; comfortable presenting to senior level leadersComfortable adapting and changing direction mid-course Proactive in coming up with ideas and solutions to move more efficiently General knowledge of and passion for soccer a BIG plus WHAT YOU’LL BRING:Bachelor’s degree in Event Management, Marketing, Sports Management, or related field3–5+ years of experience in event management, sports marketing, or experiential marketingProven ability to manage multiple projects and large-scale events simultaneouslyStrong communication and relationship-building skills, especially with diverse stakeholder groupsExperience with project management tools (e.g., Asana) and budget tracking systemsExperience working in sports, live entertainment, or fan engagement environmentsFamiliarity with supporter culture and fan group dynamicsKnowledge of event data platforms and marketing automation toolsADDITIONAL REQUIREMENTS:Applicant must be able to comply with MLS Next Safety and Well-Being policy and any other applicable child safety policies provided to applicants by NYCFCAbility to work flexible hours, including evenings, weekends, holidays, and matchdaysLocal travel throughout New York City is requiredCOMPENSATION:This exempt position has an estimated annual base salary range of $68,000 - $70,000 and is not overtime eligible. Final compensation offer amounts are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and some role-dependent factors such as certifications and software expertise. We welcome direct conversations with each candidate about compensation in all of our initial calls.WHAT WE OFFER:Excellent health, dental & vision insurance, with options to fit you and your family’s needsComprehensive and competitive benefit programs, including maternal & paternal leaveAncillary benefits: Commuter, and Citi Bike discountsYour health is important! Our wellness strategy focuses on mental and physical wellbeing through in-office and virtual programsFour complementary tickets to every NYCFC home matchTeam outings, happy hours, and annual staff gatherings to celebrate our co-workersA dynamic, ambitious, and fun work environmentNEW YORK CITY FOOTBALL CLUB OVERVIEW:At New York City FC, we are on a mission to build this city into one of the soccer capitals of the world. The Club was announced as Major League Soccer’s 20th franchise and is the first and only MLS team located within the five boroughs of New York City. The Club has qualified for the Audi MLS Cup Playoffs nine times over the past 10 seasons, winning MLS Cup in 2021. Games are available to stream via an Apple TV subscription, providing every match of the MLS regular season, the Audi MLS Cup Playoffs, annual Leagues Cup tournament, the MLS All-Star Game, the Campeones Cup, and more all in one place and with no blackouts. New York City FC is building New York City’s first-ever soccer-specific stadium, Etihad Park, which is set to open in 2027. For more information, please visit: www.newyorkcityfc.com.New York City FC is also one of 12 clubs comprising City Football Group and counts Manchester City FC, Melbourne City FC, Yokohama F-Marinos, Girona FC, Montevideo City Torque, Shenzhen Peng City FC, Lommel SK, ESTAC Troyes, Palermo FC, Bahia, and Club Bolívar among its sister clubs.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.By clicking "Apply Now", you agree to the terms of the MLS Privacy Policy.https://www.mlssoccer.com/legal/privacy-policy JOB TITLE: Manager, Event & Fan ExperienceREPORTING TO: Director, Fan Experience, Events and CultureDEPARTMENT: Marketing LOCATION: New York, NY (Hybrid). This role currently requires in-office attendance three days per week; this schedule may be adjusted in the future to align with business needs.POSITION OVERVIEW:New York City FC is seeking a dynamic and detail-oriented Manager, Event & Fan Experience to lead the planning, execution, and optimization of a wide range of events that drive fan engagement and brand growth. This role will oversee cross-functional collaboration, manage event operations end-to-end, and serve as a key liaison between internal teams, external partners, and supporter groups to deliver exceptional experiences.WHAT YOU’LL DO:Event Strategy & ExecutionCross-Functional CollaborationMatchday & Fan ExperiencePartnership & Sponsorship IntegrationEvent Production & OperationsData & ReportingBudget & Vendor ManagementAdministrativeMarketing & GrowthWHO YOU ARE:WHAT YOU’LL BRING:ADDITIONAL REQUIREMENTS:COMPENSATION:This exempt position has an estimated annual base salary range of $68,000 - $70,000 and is not overtime eligible. Final compensation offer amounts are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and some role-dependent factors such as certifications and software expertise. We welcome direct conversations with each candidate about compensation in all of our initial calls.WHAT WE OFFER:NEW YORK CITY FOOTBALL CLUB OVERVIEW:At New York City FC, we are on a mission to build this city into one of the soccer capitals of the world. The Club was announced as Major League Soccer’s 20th franchise and is the first and only MLS team located within the five boroughs of New York City. The Club has qualified for the Audi MLS Cup Playoffs nine times over the past 10 seasons, winning MLS Cup in 2021. Games are available to stream via an Apple TV subscription, providing every match of the MLS regular season, the Audi MLS Cup Playoffs, annual Leagues Cup tournament, the MLS All-Star Game, the Campeones Cup, and more all in one place and with no blackouts. New York City FC is building New York City’s first-ever soccer-specific stadium, Etihad Park, which is set to open in 2027. For more information, please visit: www.newyorkcityfc.com.New York City FC is also one of 12 clubs comprising City Football Group and counts Manchester City FC, Melbourne City FC, Yokohama F-Marinos, Girona FC, Montevideo City Torque, Shenzhen Peng City FC, Lommel SK, ESTAC Troyes, Palermo FC, Bahia, and Club Bolívar among its sister clubs.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.By clicking "Apply Now", you agree to the terms of the MLS Privacy Policy.https://www.mlssoccer.com/legal/privacy-policy

MLSTeamwork OnlineManager, Event & Fan Experience
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Trajektory

Head of Analytics

Chicago, IL, USPosted 30 Jun 2026

About Us (this is important to us, so read it!)The Basics…Based in downtown Chicago, Trajektory is an innovative data insights and valuation technology company with a unique take on how to leverage and value data throughout the sports, media, and entertainment industries. Trajektory was founded by a group of former industry executives from throughout the sports, media, and entertainment industries, drawing upon executive experience from the NFL, NBA, MLB, NHL, NCAA, WNBA, AFL, and e-sports. Culture is a major priority, as both personal and professional development is supported and believed in from the company’s leadership team.If you’re looking for an opportunity to get involved with an exciting industry through tackling unsolved problems with innovation and hard work, and want to get in at the ground level of a rapidly scaling tech company, chances are this could be a great adventure for you. Our culture is centered around both personal and professional development, collaboration, and transparency. We offer a flexible work environment with immense opportunities for growth.The Fun Stuff…You shouldn’t work here if you aren’t fascinated by data, and a nerdy sense of humor is a plus. The reality of this company is that it was built by a group of former leaders who like to have fun and work hard. We have a hyper-focused appreciation for data analytics, and a passion for building close-knit teams. We promote a culture of belonging, curiosity, and both personal and professional development. We want you to want to work here for the rest of your career, but we’re also interested in allowing individuals to grow into whatever the next phase of their career is. Life is short, have fun and love what you do—we hope to be a very cool and exciting chapter of your story.The Expectations…At the end of the day, we want to work with good people. We also expect a lot out of our team. We’re on a path to be the premier sponsorship data and analytics company, and that takes work. We let people take the reins and give a lot of trust to get their work done. We won’t be that over-your-shoulder company and will provide you with the tools to succeed with the expectation of giving us your best work. We’re looking for a genuine sense of curiosity and a strong work ethic. We also will be the first to champion and praise your awesome good work and want you to do the same for your colleagues when they build something cool.Job SummaryThe Trajektory team is looking for an ambitious, creative, resourceful, and results-driven Head of Analytics to lead our growing data operations team in Chicago. As a member of the leadership team, you will be self-sufficient in running a cross-functional department that delivers on Business Intelligence (BI) and Professional Services commitments.You will coordinate with BI Analysts to deliver industry-leading data validation, continuously update Trajektory’s proprietary valuation models, support client reporting/recaps, and partner with Product & Engineering to drive platform features and automation.Key Responsibilities1. Leadership & Team ManagementCross-Functional Collaboration: Serve as the core bridge connecting Business Intelligence, Professional Services, Sales, and Customer Success to translate raw technical data into executive-ready narratives.Capacity Planning: Implement data-driven capacity planning to optimize the distribution of project tasks and ensure on-time delivery of client data and reports.2. Sponsorship Valuation & Data ProwessEvolve Methodology: Support the scaling of Trajektory's core sponsorship valuation methodology across multiple channels (Broadcast, Social, Digital, and In-Venue).Data Storytelling & Thought Leadership: Drive strong data analysis and compelling storytelling across the organization, leveraging our data to create analysis, studies, and white papers that solidify Trajektory’s position as an industry leader.Analytical Excellence: Act as the organization’s expert in data and analytics, ensuring the team maintains the highest level of rigor and insight when translating complex data into business value.3. Professional Services & Custom ProjectsProject Scoping & Delivery: Collaborate directly with the Commercial team (Sales, Customer Success) to scope, price, and deliver ad-hoc consulting projects (e.g., custom league rate cards, naming rights, and economic impact analyses).Efficiency & Templatization: Develop standardized playbooks and templates for custom deliverables to reduce manual labor, optimize margins, and speed up delivery times.4. Customer Success & GTM EnablementCFO-Ready Client Insights: Support Customer Success with "CFO-ready" benchmarking, white-space analysis, and executive summaries to maximize client renewals and expansions.Sales & Marketing Content: Equip Sales and Marketing with compelling data-driven talking points, industry reports, and case studies to accelerate brand and agency sales pipeline velocity.Qualifications & Skill RequirementsA Good Human: Embody our company values of transparency, collaboration, and high-integrity work.Experience: 6+ years of leadership experience in Business Intelligence, Consulting, or Sports/Sponsorship Analytics. Experience in a B2B SaaS startup environment is highly preferred.Sponsorship Industry Knowledge: Deep understanding of the sports sponsorship ecosystem, including broadcast media buying, social tracking, in-venue placement, and demographic analysis.Technical Analytics Toolkit:Strong analytical skills with the ability to structure and manipulate massive data sets.Advanced SQL skills and experience working with cloud data warehouses (e.g., Google BigQuery, Snowflake).Experience with statistical environments (e.g., R, SPSS, SAS) is highly preferred.Experience utilizing business intelligence visualization tools (e.g., Looker Studio, Tableau) to build client dashboards.CRM & Project Management: Experience leveraging Salesforce or HubSpot for data reporting, and tools like Asana for operational project management is a plus.Prioritization Specialist: ability to effectively manage and organize the priority order of tasks and projects across the team, accounting for the short- and long-term commercial impacts. Problem-Solver: Immense curiosity and a drive to get to the "WHY" behind data trends.Communication: Exceptional verbal and written communication skills; ability to explain complex statistical models to non-technical client stakeholders.GSD Leader: read as “Get Shit Done” and move with purpose Bonus Points: A nerdy sense of humor and/or a collection of sports data dad jokes!About Us (this is important to us, so read it!)The Basics…Based in downtown Chicago, Trajektory is an innovative data insights and valuation technology company with a unique take on how to leverage and value data throughout the sports, media, and entertainment industries. Trajektory was founded by a group of former industry executives from throughout the sports, media, and entertainment industries, drawing upon executive experience from the NFL, NBA, MLB, NHL, NCAA, WNBA, AFL, and e-sports. Culture is a major priority, as both personal and professional development is supported and believed in from the company’s leadership team.If you’re looking for an opportunity to get involved with an exciting industry through tackling unsolved problems with innovation and hard work, and want to get in at the ground level of a rapidly scaling tech company, chances are this could be a great adventure for you. Our culture is centered around both personal and professional development, collaboration, and transparency. We offer a flexible work environment with immense opportunities for growth.The Fun Stuff…You shouldn’t work here if you aren’t fascinated by data, and a nerdy sense of humor is a plus. The reality of this company is that it was built by a group of former leaders who like to have fun and work hard. We have a hyper-focused appreciation for data analytics, and a passion for building close-knit teams. We promote a culture of belonging, curiosity, and both personal and professional development. We want you to want to work here for the rest of your career, but we’re also interested in allowing individuals to grow into whatever the next phase of their career is. Life is short, have fun and love what you do—we hope to be a very cool and exciting chapter of your story.The Expectations…At the end of the day, we want to work with good people. We also expect a lot out of our team. We’re on a path to be the premier sponsorship data and analytics company, and that takes work. We let people take the reins and give a lot of trust to get their work done. We won’t be that over-your-shoulder company and will provide you with the tools to succeed with the expectation of giving us your best work. We’re looking for a genuine sense of curiosity and a strong work ethic. We also will be the first to champion and praise your awesome good work and want you to do the same for your colleagues when they build something cool.Job SummaryThe Trajektory team is looking for an ambitious, creative, resourceful, and results-driven Head of Analytics to lead our growing data operations team in Chicago. As a member of the leadership team, you will be self-sufficient in running a cross-functional department that delivers on Business Intelligence (BI) and Professional Services commitments.You will coordinate with BI Analysts to deliver industry-leading data validation, continuously update Trajektory’s proprietary valuation models, support client reporting/recaps, and partner with Product & Engineering to drive platform features and automation.Key Responsibilities1. Leadership & Team Management2. Sponsorship Valuation & Data Prowess3. Professional Services & Custom Projects4. Customer Success & GTM EnablementQualifications & Skill Requirements

BasketballTeamwork OnlineHead Of Analytics
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Legends Global

Director of Event Services at The Oncenter & Empower FCU Amphitheater

Syracuse, NY, USPosted 30 Jun 2026

POSITION: Director of Event ServicesDEPARTMENT: Event ServicesREPORTS TO: General ManagerFLSA STATUS: Exempt/Full-TimeVENUE: The Oncenter / Empower FCU Amphitheater at LakeviewSALARY: $80,000-$95,000Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!THE ROLEAs the Director of Event Services at The Oncenter & Empower FCU Amphitheater at Lakeview, you will be responsible for the overall coordination and execution of all ticketed and non-ticketed events.ESSENTIAL DUTIES AND RESPONSIBILITIESOversee all aspects of facility operations related to events in our venues.Directly supervise Event Managers and Event Coordinators.Oversees coordination and management of the IATSE stagehand union for all venue events.Monitor and supervise facility set-up when necessary.Work with Team Members and others to resolve any outstanding issues.Attend appropriate planning, organization, and other event and facility meetings.Assist in annual budget preparation for the department.Prepare reports of monthly event activities for submission to the General Manager.Develop standard operating procedures for the Event Services Department and monitor their compliance.Hire, train, and evaluate all Event Services Team Members.Plan, organize, and assign all day-to-day work assignments for Event Services team members.Maintain positive employer/employee relations and labor relations. Assist with employee development and coach department personnel to work to full potential. Recognize employees who meet or exceed expected levels of performance. Identify corrective action procedure needs for employees whose performance or conduct does not meet required levels. Conduct performance appraisals.Other duties as assigned.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION AND EXPERIENCEBachelor’s Degree from a four-year college or university.Five to seven years of experience coordinating events in a multi-purpose facility which services conventions, exhibits, trade/consumer shows, sales meetings, food and beverage functions.Three to five years related supervisory experience.Working knowledge of the principles of facility management, services, and equipment for a similar facility.SKILLS AND ABILITIESExcellent organizational, planning, and interpersonal skills.Good written and verbal skills.Ability to prioritize multiple projects.Supervisory experience required.Remain flexible and adjust to situations as they occur.Demonstrate problem-solving and communication skills.PHYSICAL DEMANDSMust be able to walk/stand/sit for long periods of time.You may be required to work both indoors and outdoors as required by the function.Must have the physical ability to maneuver around facility(ies), at times, walking and/or standing up to 8-10 hours daily.COMPENSATIONCompetitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.WORKING CONDITIONSLocation: On Site (The Oncenter & Empower FCU Amphitheater at Lakeview / Syracuse, NY)PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies these are the only duties to be performed by the employee occupying this position.Legends Global is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, protected veteran status, or any other characteristic protected by federal, state, or local law. We provide reasonable accommodations for qualified individuals with disabilities in the application and hiring process. Legends Global is a VEVRAA Federal Contractor, encouraging Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply.

Motorsport & RacingTeamwork OnlineDirector Of Event Services At The Oncenter & Empower Fcu Amphitheater
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Good Good Championship

Tournament Sales Manager

Austin, TX, USPosted 30 Jun 2026

TOURNAMENT SALES MANAGER – JOB DESCRIPTIONThe position is offered as full-time employment within HNS Sports Group and assigned as a member of The Chevron Championship based in Houston, TX and Good Good Championship conducted in Austin, TX. The Tournament Sales Manager will work with the Tournament Directors and Sales Associates as the core Tournament Team and will be supported by additional HNS Sports Group staff. The job assignment description is as follows:Primary Responsibilities:Assume role as a Tournament Sales Manager with a focus on selling Pro-Am, Hospitality, and Sponsorship packages, as well as special event programs within the Houston and Austin metropolitan areas and throughout the region. Actively research, prospect, and qualify sales leads using various tools, including Salesforce, SponsorUnited, LinkedIn, ZoomInfo, and other tools as identified and available.Develop and coordinate sales and marketing collaterals for presentations and pitches to various clients using Digideck.Contribute to the contract execution process and ongoing client relationship management throughout the sales and activation process. Assist with management of the revenue report utilizing Salesforce, in conjunction with the Tournament Team, to track incoming and contractual revenue. Manage and send invoices to clients after client agreements have been confirmed and received, utilizing QuickBooks. Report to the Tournament Director and work in coordination with the Tournament Staff to organize the event. Interact with the HNS management team and assigned staff to communicate assets to all contracted sponsors. Assist The Chevron Championship and Good Good Championship Tournament Teams, including the HNS Client Activation Team, coordinating all sponsor-related contract benefits, hospitality benefits, tickets, advertising assets, on-site branding, catering, pro-am, and special events. Assist the Tournament Team in managing the title sponsor’s vendor programs, including but not limited to ideating, collaborating with the title and the presenting sponsor management teams, communicating with their vendors, and securing sponsorship sales at various levels.Work with the Tournament Teams and other sales agents to manage client relationships throughout the year. Other Duties:Participate as part of the event management team (tournament staff and support staff) which is assigned to manage all business, promotional, and operational aspects of the tournament, including but not limited to: Revenue Generation Marketing / Advertising Community Events Volunteer CoordinationOperations Management Budget ComplianceCharity Activities General: Work to comply with all the standards set forth by the LPGA and PGA TOUR.Assist with the day-to-day duties in the office as applicable.Willingness to work tournament hours as required for peak season. Some physical labor and manual work as applicable to event production.Support other HNS Sports Group projects throughout the year as requested.Required Knowledge, Skills & Abilities: Four-Year degree or equivalent combination of education, training and experience.Minimum of five (5) years of experience in a sales role.Excellent organizational skills, attention to detail and critical thinking skills.Strong project management skills and ability to deliver results and adhere to deadlines.Excellent written and verbal communication skills.High affinity for customer service.Familiarity and comfort working with databases; Salesforce experience is highly preferred.Ability to work collaboratively on a team and independently in varied activities, projects and settings. Proficiency in Microsoft Office Suite (Teams, Word, Excel, Outlook, PowerPoint) and Adobe products. Start Date: Immediate Compensation: Overall compensation package will include the following elements:Annual salaryCommission Structure Annual performance bonus (measured by individual and company performance) Benefits: Health and dental plan provided on the first day of the month of employment. Retirement Account: Eligible for 401k savings plan after one (1) month of employment Company matching. Vacation / Personal Time: Eligible for two (2) weeks’ vacation upon employment.Personal time to be granted on a case-by-case basis. Major holidays are granted, as well as the last week of December between Christmas and New Year's. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The above is meant to serve as a job description and not a contract.TOURNAMENT SALES MANAGER – JOB DESCRIPTIONThe position is offered as full-time employment within HNS Sports Group and assigned as a member of The Chevron Championship based in Houston, TX and Good Good Championship conducted in Austin, TX. The Tournament Sales Manager will work with the Tournament Directors and Sales Associates as the core Tournament Team and will be supported by additional HNS Sports Group staff. The job assignment description is as follows:Primary Responsibilities: Other Duties: General: Required Knowledge, Skills & Abilities: Start Date: Compensation: Overall compensation package will include the following elements: Benefits: Retirement Account: Vacation / Personal Time: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The above is meant to serve as a job description and not a contract.

General Sports BusinessTeamwork OnlineTournament Sales Manager
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Florida Panthers

Senior Product Manager, Mobile App

Sunrise, FL, USPosted 29 Jun 2026

Organization Overview:The Florida Panthers enter their 33rd season in 2026-27 as one of the National Hockey League’s premier franchises. As back-to-back Stanley Cup champions in 2024 and 2025, the Cats have emerged victorious in 11 of their past 12 postseason series and have captured four Eastern Conference championships. The Panthers are led by President of Hockey Operations & General Manager Bill Zito entering his seventh season, and President of Business Operations Michael White who begins his first full season. As the NHL’s southernmost team, the Panthers operate four facilities in Broward County, Florida: Amerant Bank Arena in Sunrise; the Panthers IceDen in Coral Springs; the state-of-the-art Baptist Health IcePlex in Fort Lauderdale; and the renovated War Memorial Auditorium, which hosts concerts and events for the South Florida faithful year-round. An organization with deep roots in the community, the Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. Emphasizing a culture of selfless service both on and off the ice, the Panthers pillar program, “Heroes Among Us,” honors a United States military veteran at every game. The Florida Panthers Foundation focuses on four core pillars: veterans’ affairs; children’s health and education; raising awareness for the endangered Florida Panther; and growing youth hockey throughout the region. The Panthers remain committed to empowering our fans to live sustainably and to strengthen the resiliency of our diverse communities throughout Florida and the tri-county area. Senior Product Manager, Mobile App Organization: Florida Panthers Hockey Club Department: Digital & Fan Experience Reports To: Director, Experience & Commercial Innovation FLSA Status: Exempt (Salaried) Employment Type: Full-Time Location: Amerant Bank Arena, Sunrise, FL — On-Site About the Role The Florida Panthers are two-time Stanley Cup Champions — and we're just getting started. Fueled by back-to-back championships and a fanbase growing faster than nearly any franchise in professional hockey, the Panthers are entering a new chapter defined by ambition, innovation, and a deliberate commitment to doing things differently. We are building a world-class sports and entertainment enterprise that sets the standard for how professional sports franchises operate, grow, and connect with their communities for 365-day entertainment experiences. The Panthers GameDay App is the centerpiece of our digital fan experience — covering ticket access, rewards, game day features, and more. You'll own the day-to-day product execution of the app and work directly with our Director of Experience & Commercial Innovation to bring the next chapter of that roadmap to life. Responsibilities Product Requirements & Execution Own the product requirements process end-to-end: lead discovery sessions with cross-functional stakeholders, write clear and detailed PRDs, and get sign-off from relevant teams before work begins Translate the Director's strategic roadmap into quarterly plans, sprint-level priorities, and a well-maintained, globally visible backlog Serve as the primary day-to-day point of contact for strategic counterparts, providing clear direction and fielding clarifying questions so engineers can execute without interruption Agile Process & Delivery Cadence Refine and drive discipline around the agile product development rhythm: sprint planning, backlog refinement, sprint reviews/demos, and monthly roadmap check-ins Enable delivery predictability and visibility so internal stakeholders always know what's shipping, when, and why Run formal design reviews and ensure that experience flows are mutually agreed upon and documented before engineering begins Cross-Functional Alignment & Launch Partner with internal teams across ticketing, premium experiences, food & beverage, and operations to align on feature requirements and ensure operational readiness for new capabilities Coordinate go-to-market for new features: work with Marketing, PR, and Guest Services to develop rollout plans, staff enablement materials, and launch playbooks Own the communications layer between product and the broader Panthers organization — roadmap updates, release notes, and stakeholder demos Qualifications 5–7 years of product management experience, with at least some time in a startup or small-team environment where you were building or improving processes Strong consumer mobile app product experience; you've shipped features and understand what good looks like in terms of UX, retention, and engagement Grounding in personalization engines, context-aware UX, and content management systems — how they work and how they come together to create a cohesive digital experience Understanding of agentic AI and where autonomous, intelligent automation creates value across the customer-facing and operational layers of a product Command of agile product development: sprint ceremonies, backlog management, estimation, and dependency tracking Exceptional written communication skills — ability to distill complex requirements into clear, accessible documentation that engineers can execute on and non-technical stakeholders can confidently sign off on Comfortable operating without a playbook; able to identify the right next step in ambiguous situations and create structure where none exists A true team player who builds trust across all levels — senior stakeholders, external partners, and operational teams — and rallies people around a shared plan Position Type / Expected Hours of Work This is a full-time exempt (salaried) position based on-site at Amerant Bank Arena in Sunrise, FL. Must be able to work flexible hours including nights and weekends as needed. At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business. We welcome all to apply and join our team. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.Organization Overview:The Florida Panthers enter their 33rd season in 2026-27 as one of the National Hockey League’s premier franchises. As back-to-back Stanley Cup champions in 2024 and 2025, the Cats have emerged victorious in 11 of their past 12 postseason series and have captured four Eastern Conference championships. The Panthers are led by President of Hockey Operations & General Manager Bill Zito entering his seventh season, and President of Business Operations Michael White who begins his first full season. As the NHL’s southernmost team, the Panthers operate four facilities in Broward County, Florida: Amerant Bank Arena in Sunrise; the Panthers IceDen in Coral Springs; the state-of-the-art Baptist Health IcePlex in Fort Lauderdale; and the renovated War Memorial Auditorium, which hosts concerts and events for the South Florida faithful year-round. An organization with deep roots in the community, the Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. Emphasizing a culture of selfless service both on and off the ice, the Panthers pillar program, “Heroes Among Us,” honors a United States military veteran at every game. The Florida Panthers Foundation focuses on four core pillars: veterans’ affairs; children’s health and education; raising awareness for the endangered Florida Panther; and growing youth hockey throughout the region. The Panthers remain committed to empowering our fans to live sustainably and to strengthen the resiliency of our diverse communities throughout Florida and the tri-county area. At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business. We welcome all to apply and join our team. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

HockeyTeamwork OnlineSenior Product Manager, Mobile App
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Oak View Group

Catering Manager | Full-Time | Colorado State University

Fort Collins, CO, USPosted 29 Jun 2026

OverviewThe Catering Manager provides leadership, support, and operational oversight for catering and concessions operations at Moby Arena and Canvas Stadium on the campus of Colorado State University. This role supports the successful execution of catered events, athletic events, premium hospitality areas, concessions operations, and other venue food and beverage services managed by OVG. The Catering Manager plays a key role in delivering high-quality hospitality, concessions, and catering experiences for student-athletes, fans, guests, clients, and university partners. The Catering Manager will assist with the profitable management of catering and concessions operations while providing direct support to event staff, hourly employees, culinary team members, concessions managers, and guests. This position is responsible for maintaining high standards of service, product quality, operational efficiency, employee performance, and guest satisfaction. The Catering Manager will help lead event setup, execution, and tear down, while ensuring all food service, alcohol service, safety, sanitation, and company policies are followed. This role will also assist employees with employee training, scheduling, performance management, and event-day communication to ensure a positive, professional, and efficient work environment.The ideal candidate is self-directed, organized, and comfortable working in a fast-paced event environment. This position requires strong communication skills, professional presentation, technical proficiency, attention to detail, and the ability to work a flexible event-driven schedule, including evenings, weekends, and holidays as required. This role pays an annual salary of $65,000-$70,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until September 25, 2026.ResponsibilitiesAssist in the overall effective management of catering, premium hospitality, and concessions operations at Moby Arena and Canvas Stadium.Support the planning and execution of catered events, athletic events, banquets, hospitality functions, and special events.Assist with event setup, service, breakdown, and post-event follow-up.Provide direction, supervision, and mentoring to hourly event staff and volunteers.Monitor product quality, presentation, service standards, and guest experience throughout each event.Ensure compliance with all alcohol service policies and procedures.Monitor alcohol service during events to support 100% compliance with alcohol service and responsible service policies.Report alcohol service or compliance issues to management immediately.Assist in troubleshooting technical issues with Point-of-Sale systems, including hardware and software concerns.Generate event employee schedules and verify employee time as required.Support training, development, mentoring, and supervision of hourly employees.Complete documentation related to employee performance, attendance, and company policy compliance.Communicate effectively with culinary staff, event staff, concessions managers, clients, vendors, and guests.Assist with inventory control, product movement, menu execution, and event preparation.Maintain a clean, safe, and organized work environment in accordance with company, venue, health department, and sanitation standards.Help ensure events are executed efficiently, professionally, and in alignment with OVG service expectations.Perform additional duties and responsibilities as assigned.QualificationsAssociate’s degree from a two-year college or technical school preferred, or six months to one year of related experience and/or training, or an equivalent combination of education and experience.3–5 years of experience in concessions, catering, food service, hospitality, event operations, or food preparation preferred.Previous supervisory or leadership experience preferred.Nationally recognized advanced food service sanitation training certification preferred.Familiarity with inventory control, menu planning, and event operations.Basic computer proficiency, including email, Excel, Word, Outlook, scheduling systems, and event management software.Working knowledge of Point-of-Sale systems and timekeeping systems.Strong cash-handling abilities and basic math skills, including significant number manipulation.Ability to work a flexible schedule based on events and business needs, including evenings, weekends, and holidays.Strong verbal and written communication skills.Ability to work independently and as part of a team in a fast-paced environment.Strong organizational skills, attention to detail, and problem-solving ability.Ability to maintain a professional demeanor when working with staff, clients, guests, and university partners.

Full-timeGeneral Sports BusinessTeamwork OnlineCatering Manager | Full Time | Colorado State University
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Sugar Land Space Cowboys

Director, Concessions

Sugar Land, TX, USPosted 29 Jun 2026

MUST BE WILLING TO RELOCATE TO FRESNO, CA.Position Overview:The Director, Concessions is a hands-on leadership position supporting food & beverage operations for the Fresno Grizzlies. This individual will play a key role in executing concessions operations at the club level while developing the skills and experience necessary to step into a future F&B leadership role within the DBH portfolio.This position is embedded within the Fresno operation and will contribute directly to day-to-day concessions execution, team development, and overall fan experience. While the role carries a Director title, it is designed as a high-impact development opportunity, with the expectation that the individual will grow into a full concessions leadership role as opportunities arise across DBH-operated clubs.Essential Duties & Responsibilities:Game Day & Event OperationsSupport and execute all aspects of concessions operations during games and events, including staffing, setup, service, and breakdown Act as a visible, hands-on leader during events to ensure smooth, efficient operations Troubleshoot operational challenges in real time to maintain service standards and guest satisfaction Operational Support & ExecutionPartner with club leadership to support overall concessions performance, including staffing plans, inventory, and service execution Assist in maintaining high standards for food quality, cleanliness, safety, and presentation Help identify operational gaps and implement solutions to improve efficiency and consistency Staffing, Training & DevelopmentAssist in recruiting, onboarding, and training concessions staff and supervisors Provide day-to-day coaching and feedback to part-time and full-time team members Support the development of strong frontline leadership within the concessions operation Business & Financial ExposureGain experience in key business functions including labor management, cost control, and revenue optimization Assist in tracking performance and identifying opportunities for growth and improvement Support implementation of promotions, menu updates, and operational initiatives Leadership Development:This role is part of DBH’s broader effort to build a strong pipeline of food & beverage leaders. The Director, Concessions will:Develop a comprehensive understanding of concessions operations within a high-volume sports environment Build leadership and management capabilities through hands-on experience Gain exposure to DBH standards and operational expectations Be considered for future Director, F&B or equivalent leadership roles within the DBH portfolio as positions become availableQualifications:Must be willing to relocate to Fresno, CA3–6+ years of experience in food & beverage, hospitality, or venue operations Prior supervisory or management experience required Experience in high-volume environments (sports, entertainment, hospitality, or similar) preferred Strong attention to detail with a focus on execution and guest experience Excellent communication skills and a hands-on, team-first leadership style Desire to grow into a senior leadership role within a multi-unit organization Willingness to relocate in the future for advancement opportunities Competencies:Execution-Focused: Delivers results in a fast-paced, live-event environment Leadership Potential: Demonstrates ability to lead, coach, and influence others Adaptability: Comfortable navigating changing priorities and operational needs Problem Solving: Proactively identifies issues and implements solutions Team-Oriented: Builds strong relationships across departments Growth Mindset: Motivated to learn and take on increased responsibility Why Join the Fresno Grizzlies & DBH:Opportunity to gain hands-on experience in a high-profile Single-A environment Clear pathway to a long-term leadership role within the DBH portfolio Exposure to best practices across a multi-club organization Be part of a team focused on delivering exceptional fan experiencesWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.MUST BE WILLING TO RELOCATE TO FRESNO, CA.Position Overview:The Director, Concessions is a hands-on leadership position supporting food & beverage operations for the Fresno Grizzlies. This individual will play a key role in executing concessions operations at the club level while developing the skills and experience necessary to step into a future F&B leadership role within the DBH portfolio.This position is embedded within the Fresno operation and will contribute directly to day-to-day concessions execution, team development, and overall fan experience. While the role carries a Director title, it is designed as a high-impact development opportunity, with the expectation that the individual will grow into a full concessions leadership role as opportunities arise across DBH-operated clubs.Essential Duties & Responsibilities:Leadership Development:This role is part of DBH’s broader effort to build a strong pipeline of food & beverage leaders. The Director, Concessions will:Qualifications:Competencies:Why Join the Fresno Grizzlies & DBH:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

General Sports BusinessTeamwork OnlineDirector, Concessions
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Taymar Sales U

Account Manager, Austin Peay State University

Clarksville, TN, USPosted 29 Jun 2026

Account Manager, Austin Peay State University Who We Are: Taymar Sales U. is a sports marketing company, launched in 2019 with the idea of better serving clients in all areas of revenue generation, while providing opportunities for our colleagues to flourish and grow. Our innovative business model and high-energy approach fosters complete goal alignment, integration, and collaboration with collegiate and professional sport clients. Our dedicated teams work on-site to offer comprehensive solutions in all areas of revenue generation, including day-to-day management of ticket sales, ticket operations, sponsorship and/or annual giving. Our mission is simple: Clients and Colleagues. We serve our clients at the highest possible level, providing unmatched dedication and accountability, while also investing deeply in the growth and development of our colleagues. By fostering a culture that values people, plans and performance, Taymar creates an environment where careers thrive, and results speak for themselves. Joining Taymar means stepping into a growing, high-impact company that is changing the way sports organizations drive revenue and engage fans. Our team members gain daily access to executive leadership, ownership of meaningful business initiatives, and the opportunity to make a lasting mark on both their career and the sports industry.Position Overview: Reporting to the General Manager, the Account Manager position is a multi-faceted role supporting corporate partnerships, ticket sales and overall revenue generation efforts for Austin Peay State University. The successful candidate will be an energetic and detail-oriented professional responsible for managing sponsorship fulfillment & activation, supporting ticket sales initiatives and customer stewardship, coordinating gameday and partner activations and collecting and maintaining data that informs sales, retention, and partnership strategies. This role serves as a key liaison between corporate partners, ticket holders and internal stakeholders to ensure exceptional service, seamless execution and meaningful engagement that drives long-term revenue growth. Responsibilities: Operate in a hybrid capacity supporting fulfillment, activation and client service, to include the following:· Ensure activation of corporate sponsorship accounts from commitment through execution, ensuring fulfillment and activation of all obligations.· Build and maintain relationships with partners and clients.· Support overall property operations in a collaborative manner, with an eye toward activation, customer service and stewardship.· Maintain specific accounts, as well as generate new sponsorship business as fulfillment and activation duties allow.· Daily collaboration with colleagues, including various verticals in the Athletics Department.· Must be self-starter and able to work evenings and weekends when team functions take place.Qualifications: · Bachelor’s Degree with concentration in Sports Marketing, Advertising, or a related field preferred. · 1+ years of sponsorship-related experience preferred.· Strong grasp of the sports sponsorship landscape, including traditional and non-traditional inventory and assets.· Comfort with business development activities and ability to build relationships quickly. · Ability to work independently as a self-starter, as well as collaboratively with a larger and extended team. · Strong work ethic, positive attitude, integrity, communication skills, and desire & ability to learn in a fast paced, highly competitive industry.· This is an on-site role and will actively collaborate with other revenue generation personnel, as well as team leadership.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Account Manager, Austin Peay State University Who We Are: Taymar Sales U. is a sports marketing company, launched in 2019 with the idea of better serving clients in all areas of revenue generation, while providing opportunities for our colleagues to flourish and grow. Our innovative business model and high-energy approach fosters complete goal alignment, integration, and collaboration with collegiate and professional sport clients. Our dedicated teams work on-site to offer comprehensive solutions in all areas of revenue generation, including day-to-day management of ticket sales, ticket operations, sponsorship and/or annual giving. Our mission is simple: Clients and Colleagues. We serve our clients at the highest possible level, providing unmatched dedication and accountability, while also investing deeply in the growth and development of our colleagues. By fostering a culture that values people, plans and performance, Taymar creates an environment where careers thrive, and results speak for themselves. Joining Taymar means stepping into a growing, high-impact company that is changing the way sports organizations drive revenue and engage fans. Our team members gain daily access to executive leadership, ownership of meaningful business initiatives, and the opportunity to make a lasting mark on both their career and the sports industry.Position Overview: Reporting to the General Manager, the Account Manager position is a multi-faceted role supporting corporate partnerships, ticket sales and overall revenue generation efforts for Austin Peay State University. The successful candidate will be an energetic and detail-oriented professional responsible for managing sponsorship fulfillment & activation, supporting ticket sales initiatives and customer stewardship, coordinating gameday and partner activations and collecting and maintaining data that informs sales, retention, and partnership strategies. This role serves as a key liaison between corporate partners, ticket holders and internal stakeholders to ensure exceptional service, seamless execution and meaningful engagement that drives long-term revenue growth. Responsibilities: Operate in a hybrid capacity supporting fulfillment, activation and client service, to include the following:· Ensure activation of corporate sponsorship accounts from commitment through execution, ensuring fulfillment and activation of all obligations.· Build and maintain relationships with partners and clients.· Support overall property operations in a collaborative manner, with an eye toward activation, customer service and stewardship.· Maintain specific accounts, as well as generate new sponsorship business as fulfillment and activation duties allow.· Daily collaboration with colleagues, including various verticals in the Athletics Department.· Must be self-starter and able to work evenings and weekends when team functions take place.Qualifications: · Bachelor’s Degree with concentration in Sports Marketing, Advertising, or a related field preferred. · 1+ years of sponsorship-related experience preferred.· Strong grasp of the sports sponsorship landscape, including traditional and non-traditional inventory and assets.· Comfort with business development activities and ability to build relationships quickly. · Ability to work independently as a self-starter, as well as collaboratively with a larger and extended team. · Strong work ethic, positive attitude, integrity, communication skills, and desire & ability to learn in a fast paced, highly competitive industry.· This is an on-site role and will actively collaborate with other revenue generation personnel, as well as team leadership.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

General Sports BusinessTeamwork OnlineAccount Manager, Austin Peay State University
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