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TicketManager

Account Manager

Calabasas, CA, USPosted 11 Sept 2026

Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR.We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers.Why Work at TicketManagerAt TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun.If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here.The RoleTicketManager is hiring an Account Manager (AM) to own and grow a portfolio of customers, primarily consisting of accounts at approximately $2,500 MRR and below. This is a customer-facing, revenue-focused role responsible for driving customer engagement, adoption, retention, expansion, and long-term value.The Account Manager is the entry point into TicketManager’s Customer Success career path and provides the foundation for growth into roles such as Retention Manager, Account Director, Strategic Director, and beyond. Account Managers will build the customer, product, and commercial expertise needed to take on increasingly complex and strategic accounts as they grow within the organization.As the primary relationship owner for their assigned book of business, the Account Manager will develop a strong understanding of each customer’s goals, drive adoption of TicketManager’s platform and services, monitor account health, identify opportunities for growth, and ensure customers continue to see measurable value from their partnership with TicketManager.This is a hands-on role for someone who wants to build a career in Customer Success and account management within a B2B SaaS environment. Success requires strong relationship-building skills, commercial instincts, organization, curiosity, and the ability to coordinate internal resources to deliver an exceptional customer experience.Responsibilities: Account Ownership & Customer SuccessOwn the day-to-day relationship and overall success of an assigned portfolio of customers, primarily consisting of accounts at approximately $2,500 MRR and below. Develop a strong understanding of each customer’s business objectives, TicketManager usage, key stakeholders, and opportunities to deliver greater value. Build trusted relationships with customer stakeholders and serve as the primary point of contact throughout the customer lifecycle. Maintain consistent customer engagement and ensure accounts receive proactive, high-quality communication and support.Adoption, Retention & GrowthDrive adoption and utilization of TicketManager’s products and services across assigned accounts. Monitor account health, engagement, usage, and customer sentiment to identify potential risks and opportunities early. Develop and execute action plans to improve engagement, strengthen customer relationships, and increase long-term value. Identify upsell, cross-sell, and expansion opportunities across TicketManager’s product portfolio and partner with the appropriate Revenue team members to move opportunities forward. Support renewal readiness by maintaining strong customer relationships, documenting account health and value, and partnering closely with the Retention team throughout the renewal process.Customer Business ReviewsPrepare and lead customer business reviews that demonstrate product usage, value delivered, and opportunities to strengthen the partnership. Use customer data, product usage, and account insights to provide recommendations and identify opportunities for increased adoption and value. Partner with internal teams to prepare account-specific materials and ensure follow-through on commitments and next steps.Cross-Functional Account ManagementServe as the internal quarterback for assigned accounts, coordinating across Customer Support, Ticket Operations, Product, Sales, Retention, and other teams as needed. Proactively identify customer issues or risks, engage the appropriate internal resources, and maintain ownership through resolution. Ensure internal teams have the customer context and information needed to deliver a consistent experience.Account Planning & CRMMaintain accurate, up-to-date account records, customer contacts, activity, opportunities, risks, and next steps. Develop account plans for priority customers within the assigned portfolio. Maintain visibility into customer health, upcoming renewals, growth opportunities, and open issues. Demonstrate strong CRM hygiene and disciplined follow-through across the assigned book of business.Events & Customer EngagementRepresent TicketManager with customers at live events, customer meetings, and TicketManager’s annual Partner Summit. Use in-person customer engagement to strengthen relationships, understand customer needs, and uncover opportunities to deliver additional value. Travel regularly to customer offices and live events as business needs require.Desired Skills and Experience: BA/BS degree required2–5+ years of professional experience in Customer Success, Account Management, B2B SaaS, client services, sales, or another customer-facing role.Strong relationship-building skills with the ability to develop credibility and trust with customer stakeholders. Customer-first mindset with a genuine interest in understanding business needs and helping customers achieve measurable outcomes. Commercial mindset with an interest in developing skills across customer retention, renewals, upselling, and account growth. Strong verbal and written communication skills with the confidence to lead customer conversations, meetings, and presentations. Highly organized and able to effectively manage a portfolio of customers, competing priorities, follow-ups, and deadlines. Proactive problem solver who takes ownership and follows issues through resolution. Comfortable working cross-functionally and coordinating across multiple internal teams. Ability to learn a SaaS platform and translate product capabilities into meaningful customer value. Comfortable using customer data, product usage, and account insights to guide conversations and recommendations. Growth-oriented and motivated to develop toward increasingly complex and strategic Customer Success and Account Management roles. Willing and excited to travel and engage customers at offices, live events, and TicketManager programs. Experience in B2B SaaS, ticketing, sports, events, hospitality, sponsorships, or enterprise services is a plus.TicketManager Highlights:Location: Calabasas, CA (HQ) or New York, NYCompensation: $75,000-$100,000 Base SalaryVariable Compensation & Commission EligibilityReports To: VP, Customer SuccessWork Expectations: Role is In-Office, Monday-FridayRetirement: 401(k) Company MatchHealth Benefits: Medical, Dental, Vision & ChiropracticTime Off: Unlimited PTOInterview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations.Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteeringPerks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup.Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal4.5 out of 5 Glassdoor ratingUsed by over 4,000 globally known companies including ~15% of the Fortune 500

BasketballTeamwork OnlineAccount Manager
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TicketManager

Account Manager

New York, NY, USPosted 11 Sept 2026

Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR.We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers.Why Work at TicketManagerAt TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun.If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here.The RoleTicketManager is hiring an Account Manager (AM) to own and grow a portfolio of customers, primarily consisting of accounts at approximately $2,500 MRR and below. This is a customer-facing, revenue-focused role responsible for driving customer engagement, adoption, retention, expansion, and long-term value.The Account Manager is the entry point into TicketManager’s Customer Success career path and provides the foundation for growth into roles such as Retention Manager, Account Director, Strategic Director, and beyond. Account Managers will build the customer, product, and commercial expertise needed to take on increasingly complex and strategic accounts as they grow within the organization.As the primary relationship owner for their assigned book of business, the Account Manager will develop a strong understanding of each customer’s goals, drive adoption of TicketManager’s platform and services, monitor account health, identify opportunities for growth, and ensure customers continue to see measurable value from their partnership with TicketManager.This is a hands-on role for someone who wants to build a career in Customer Success and account management within a B2B SaaS environment. Success requires strong relationship-building skills, commercial instincts, organization, curiosity, and the ability to coordinate internal resources to deliver an exceptional customer experience.Responsibilities: Account Ownership & Customer SuccessOwn the day-to-day relationship and overall success of an assigned portfolio of customers, primarily consisting of accounts at approximately $2,500 MRR and below. Develop a strong understanding of each customer’s business objectives, TicketManager usage, key stakeholders, and opportunities to deliver greater value. Build trusted relationships with customer stakeholders and serve as the primary point of contact throughout the customer lifecycle. Maintain consistent customer engagement and ensure accounts receive proactive, high-quality communication and support.Adoption, Retention & GrowthDrive adoption and utilization of TicketManager’s products and services across assigned accounts. Monitor account health, engagement, usage, and customer sentiment to identify potential risks and opportunities early. Develop and execute action plans to improve engagement, strengthen customer relationships, and increase long-term value. Identify upsell, cross-sell, and expansion opportunities across TicketManager’s product portfolio and partner with the appropriate Revenue team members to move opportunities forward. Support renewal readiness by maintaining strong customer relationships, documenting account health and value, and partnering closely with the Retention team throughout the renewal process.Customer Business ReviewsPrepare and lead customer business reviews that demonstrate product usage, value delivered, and opportunities to strengthen the partnership. Use customer data, product usage, and account insights to provide recommendations and identify opportunities for increased adoption and value. Partner with internal teams to prepare account-specific materials and ensure follow-through on commitments and next steps.Cross-Functional Account ManagementServe as the internal quarterback for assigned accounts, coordinating across Customer Support, Ticket Operations, Product, Sales, Retention, and other teams as needed. Proactively identify customer issues or risks, engage the appropriate internal resources, and maintain ownership through resolution. Ensure internal teams have the customer context and information needed to deliver a consistent experience.Account Planning & CRMMaintain accurate, up-to-date account records, customer contacts, activity, opportunities, risks, and next steps. Develop account plans for priority customers within the assigned portfolio. Maintain visibility into customer health, upcoming renewals, growth opportunities, and open issues. Demonstrate strong CRM hygiene and disciplined follow-through across the assigned book of business.Events & Customer EngagementRepresent TicketManager with customers at live events, customer meetings, and TicketManager’s annual Partner Summit. Use in-person customer engagement to strengthen relationships, understand customer needs, and uncover opportunities to deliver additional value. Travel regularly to customer offices and live events as business needs require.Desired Skills and Experience: BA/BS degree required2–5+ years of professional experience in Customer Success, Account Management, B2B SaaS, client services, sales, or another customer-facing role.Strong relationship-building skills with the ability to develop credibility and trust with customer stakeholders. Customer-first mindset with a genuine interest in understanding business needs and helping customers achieve measurable outcomes. Commercial mindset with an interest in developing skills across customer retention, renewals, upselling, and account growth. Strong verbal and written communication skills with the confidence to lead customer conversations, meetings, and presentations. Highly organized and able to effectively manage a portfolio of customers, competing priorities, follow-ups, and deadlines. Proactive problem solver who takes ownership and follows issues through resolution. Comfortable working cross-functionally and coordinating across multiple internal teams. Ability to learn a SaaS platform and translate product capabilities into meaningful customer value. Comfortable using customer data, product usage, and account insights to guide conversations and recommendations. Growth-oriented and motivated to develop toward increasingly complex and strategic Customer Success and Account Management roles. Willing and excited to travel and engage customers at offices, live events, and TicketManager programs. Experience in B2B SaaS, ticketing, sports, events, hospitality, sponsorships, or enterprise services is a plus.TicketManager Highlights:Location: Calabasas, CA (HQ) or New York, NYCompensation: $75,000-$100,000 Base SalaryVariable Compensation & Commission EligibilityReports To: VP, Customer SuccessWork Expectations: Role is In-Office, Monday-FridayRetirement: 401(k) Company MatchHealth Benefits: Medical, Dental, Vision & ChiropracticTime Off: Unlimited PTOInterview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations.Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteeringPerks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup.Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal4.5 out of 5 Glassdoor ratingUsed by over 4,000 globally known companies including ~15% of the Fortune 500

BasketballTeamwork OnlineAccount Manager
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Oak View Group

Marketing Intern | Part-Time | Miami Beach Convention Center

Miami Beach, FL, USPosted 11 Sept 2026

OverviewAre you looking for an exciting Marketing Internship experience? Our paid College Associate Program provides real-world experience for students who are interested in the live entertainment industry. After finishing this program, you will have gained broad experience in various aspects of event marketing, digital sponsorship and advertising, websites, guest experience, hospitality, and social media, and have a strong understanding of the core venue business. You can also expect to apply your academic learning to real-world situations and cultivate your leadership, problem-solving, and communication skills. Overview Who are you? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and committed. At OVG, our people embrace these qualities, so if this sounds like you, then please read on! Internship Details: 30-32 hours per week This role is expected to last from October 5, 2026, and will end on January 8, 2027 (14 weeks)Location: This is an on-site internship at the Miami Beach Convention CenterLearning Objectives:By the end of the internship, the Marketing Intern will be able to apply foundational marketing principles in a live event and hospitality environment by supporting digital and social media campaigns, analyzing marketing and revenue data, utilizing industry tools and technology, contributing to event and venue marketing initiatives, and developing professional marketing materials and content. Through hands-on projects, collaboration with industry professionals, and participation in marketing activities at the Miami Beach Convention Center, the intern will demonstrate an understanding of B2B marketing, guest experience, sponsorship activation, venue operations, and the role marketing plays in driving measurable business results. This role pays an hourly rate of $18.00. This role is expected to last from October 5, 2026, and will end on January 8, 2027. This position will remain open until December 11, 2026.ResponsibilitiesEssential Duties and Responsibilities:As an intern, you will gain valuable experience in hospitality and event management by working with industry professionals and assisting with various marketing tasks. More specifically, you will have the opportunity to: Gain website content management experience: Learn how to update the website with relevant information, such as event calendars, blog posts, video content, advertising and sponsorships, photos, and special announcements. Develop skills in using advanced data analytics tools to generate actionable insights for revenue management and lead generation/booking performance Acquire customer service skills by communicating with clients and uploading and maintaining digital advertising/sponsorship content Collaborate on research projects exploring new markets and event segments, leveraging both quantitative and qualitative data. Learn about B2B social media marketing and develop skills using Sprout Social for posting on the MBCC's social media channels. Practice monitoring social media platforms, developing content for posts, and capturing the attendee experience through videos or photos during show days. Participate in weekly marketing department meetings and assist with planning, tracking, and reporting marketing activities. Gain skills in developing marketing materials, presentations, reports, and research. Learning Opportunities:Hands-on experience in live event marketing and hospitality: You will work directly with industry professionals at the Miami Beach Convention Center, gaining practical skills in event marketing, digital and social media marketing, market & revenue analysis, guest experience, and hospitality. Exposure to industry tools and technology: Develop proficiency in data analytics platforms for marketing insights, learn website content management, and get hands-on with Sprout Social for social media marketing and engagement. Professional development opportunities: Participate in weekly marketing meetings, collaborate on research projects, and expand your network by working alongside experienced mentors and peers in the live entertainment industry. A deeper understanding of venue business and event management: Acquire knowledge about B2B social media marketing, digital advertising, sponsorship activation, and the operational aspects of running a world-class convention center. Portfolio-building projects with measurable impact: Contribute to marketing materials, presentations, reports, and digital content that showcase your skills and deliver real results for the organization—ideal for future career applications or interviews. QualificationsCreative thinker and problem solver. Excellent interpersonal skills. Strong verbal and written communication skills.Strong organizational and time management skills. Acute sense of judgment, tact, and diplomacy. A strong sense of teamwork and ability to execute programs. Position requires constant walking, climbing stairs, lifting/carrying objects, and occasional sitting. Education and Experience:Currently enrolled in an accredited College or University; preferably in a Hospitality Management program, Business Administration, Economics, Business Analytics, Marketing or Communications.Previous digital marketing and hospitality experience preferred (school, internship, or professional).Skills and Abilities:Ability to work collaboratively and manage multiple priorities in a fast-paced environment. Creative, detail-oriented, and comfortable contributing ideas. Professional and effective when interacting with clients, team members, and event attendees. Curious, adaptable, and willing to learn new marketing tools and practices.Technology Skills: Working knowledge of Microsoft Office Suite, particularly Excel, PowerPoint, Outlook, and Word. Familiarity with social media platforms and digital content creation. Familiarity with Canva or similar design/content creation tools preferred. Ability and willingness to learn marketing technology platforms, including Sprout Social, website content management systems, and data analytics tools.

Part-timeGeneral Sports BusinessTeamwork OnlineMarketing Intern | Part Time | Miami Beach Convention Center
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Los Angeles Galaxy

LA Galaxy, Digital Marketing Analyst

Carson, CA, USPosted 11 Sept 2026

Company InformationFor more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! Job Summary The Digital Marketing Analyst is responsible for developing and managing the organization's marketing reporting, dashboarding, audience insights, and business intelligence capabilities. This role will support data-driven decision making across marketing, ticketing, partnerships, ecommerce, and fan engagement initiatives through actionable reporting and performance analysis. This position will oversee marketing dashboards, tracking implementation, audience analysis, and campaign reporting for paid media while helping establish scalable measurement frameworks and insight generation processes. The role will work closely with stakeholders across departments to identify trends, uncover opportunities, and inform strategic decision making. Essential Functions Develop, update, and maintain marketing and business performance dashboards and recurring reports that provide visibility into KPIs, marketing channel performance, campaign effectiveness, and revenue outcomes. Coordinate with Data Analyst on ticketing and business reporting and analysis. Partner with internal and external teams to set up, establish and manage tracking infrastructure, tagging standards, and attribution frameworks across digital channels and platforms, including website, ecommerce, and paid campaigns and channels in coordination with Paid Media Manager. Analyze fan, customer, and campaign data to identify trends, opportunities, and actionable business insights that support organizational objectives. Support audience segmentation and reporting frameworks that support lifecycle marketing, personalization, paid media optimization, and fan engagement strategies Deliver reporting and insights to stakeholders across marketing, ticketing, partnerships, and other business functions. Assist the development of forecasting, pacing, and performance measurement models tied to acquisition, retention, and monetization goals. Collaborate with digital product and marketing teams to measure conversion performance, funnel behavior, and user experience optimization initiatives. Ensure data integrity, reporting consistency, and measurement accuracy across dashboards, analytics platforms, and business reporting tools. Establish and maintain standardized reporting processes, documentation, and business review cadences across departments. Stay informed on emerging analytics tools, dashboarding capabilities, and measurement best practices to improve organizational reporting maturity. Required Qualifications BA/BS Degree (4-year) (Advanced Degree Preferred) Computer Science, Information Systems, Data Science, Engineering, Analytics, Product or related technical field. 2-4 years Related work experience. Experience creating dashboards, reports, and marketing performance analyses that support business decision making. Experience working with digital analytics and campaign measurement tools, including tracking and reporting processes. Strong experience translating complex data and analytics into actionable business insights, including audience segmentation, lifecycle analysis, performance measurement, and fan engagement strategies that drive revenue outcomes. Experience identifying business opportunities, structuring analyses, synthesizing findings, and delivering clear, data-driven recommendations to cross-functional stakeholders and senior leadership. Experience partnering cross-functionally with marketing, ticketing, partnerships, digital product, and operations teams to align analytics initiatives with commercial and organizational objectives. Experience supporting conversion optimization, campaign performance analysis, and customer journey insights across acquisition, retention, upsell, and engagement initiatives. Familiarity with analytics, visualization, and marketing technology platforms such as GA4, Looker Studio, Tableau, Power BI, CRM/CDP platforms, and digital advertising platforms preferred. Experience in sports, media, entertainment, or consumer-facing digital businesses preferred but not required. Must be flexible to respond quickly and positively to shifting demands and opportunities; able to work under tight deadlines and handle multiple, detailed tasks. Strong attention to detail, effective follow-up and follow through required. Strong communication skills with the ability to present data insights and reporting findings to technical and non-technical stakeholders. Strong understanding of data privacy, governance, and security principles, with experience handling sensitive and confidential data. Experience working with analytics and marketing technology platforms including GA4, Tableau, Looker Studio, Power BI, CRM/CDP platforms, and dashboarding tools. Familiarity with tracking, attribution modeling, campaign measurement, and customer journey analytics across digital ecosystems. Experience with audience segmentation, lifecycle analysis, personalization, and performance reporting frameworks. Strong analytical and problem-solving skills with the ability to translate complex data into actionable business insights and recommendations. Ability to identify business opportunities, structure analyses, and communicate findings effectively to technical and non-technical stakeholders. Strong project management, organizational, and prioritization skills with the ability to manage multiple projects and deadlines simultaneously. Experience collaborating cross-functionally with marketing, ticketing, digital product, partnerships, and operations teams. Familiarity with data governance, privacy, information security, and risk management concepts related to customer and business data. Strong collaboration and relationship-building skills with the ability to work effectively across departments. Experience managing vendor relationships, analytics tools, and external reporting or technology partners preferred. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and ability to learn required business systems. Payscale: $72,000.00 - $85,000.00 Bonus: This position is eligible for a bonus under the current bonus plan requirements. Benefits: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description. AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law. Employer does not offer work visa sponsorship for this position. The Digital Marketing Analyst is responsible for developing and managing the organization's marketing reporting, dashboarding, audience insights, and business intelligence capabilities. This role will support data-driven decision making across marketing, ticketing, partnerships, ecommerce, and fan engagement initiatives through actionable reporting and performance analysis. This position will oversee marketing dashboards, tracking implementation, audience analysis, and campaign reporting for paid media while helping establish scalable measurement frameworks and insight generation processes. The role will work closely with stakeholders across departments to identify trends, uncover opportunities, and inform strategic decision making.Essential Functions Develop, update, and maintain marketing and business performance dashboards and recurring reports that provide visibility into KPIs, marketing channel performance, campaign effectiveness, and revenue outcomes. Coordinate with Data Analyst on ticketing and business reporting and analysis. Partner with internal and external teams to set up, establish and manage tracking infrastructure, tagging standards, and attribution frameworks across digital channels and platforms, including website, ecommerce, and paid campaigns and channels in coordination with Paid Media Manager. Analyze fan, customer, and campaign data to identify trends, opportunities, and actionable business insights that support organizational objectives. Support audience segmentation and reporting frameworks that support lifecycle marketing, personalization, paid media optimization, and fan engagement strategies Deliver reporting and insights to stakeholders across marketing, ticketing, partnerships, and other business functions. Assist the development of forecasting, pacing, and performance measurement models tied to acquisition, retention, and monetization goals. Collaborate with digital product and marketing teams to measure conversion performance, funnel behavior, and user experience optimization initiatives. Ensure data integrity, reporting consistency, and measurement accuracy across dashboards, analytics platforms, and business reporting tools. Establish and maintain standardized reporting processes, documentation, and business review cadences across departments. Stay informed on emerging analytics tools, dashboarding capabilities, and measurement best practices to improve organizational reporting maturity.

General Sports BusinessTeamwork OnlineLa Galaxy, Digital Marketing Analyst
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Forward Madison

Vice President, Premium Sales

Madison, WI, USPosted 11 Sept 2026

Background on the club: Forward Madison FC is a men’s American professional soccer club based in Madison, Wisconsin. They compete in USL League One, the third division of the American soccer pyramid. They are one of the top quartile teams in their division for their business culture. Founded in 2018, the club is owned and operated by Big Top Sports and Entertainment, which also manages historic Breese Stevens Field – host venue of 2 USL teams including the Forward Madison FC and its 2026 debut women’s team in the USL Super League, called Rally Madison FC. Additionally, Big Top Sports and Entertainment and Breese Stevens Field hosts concerts and an Ultimate Frisbee team. In other words, we manage the facility where our teams play. Seating is up 10,000. One side of the stadium for sporting events is all premium and suite seating.Forward Madison seeks a Vice President, Premium Sales. The position reports directly to the Chief Operating Officer, an owner of the club and well-known sports business executive. This role is primarily responsible for the sale of premium seating at Breese Stevens Field for all our events and concerts. This includes premium seating such as suites and loge boxes which are often purchased by companies, organizations and high net worth individuals. While this position is primarily focused on corporate ticket sales, there will be some additional bonus opportunities for sponsorship sales.What you will do: Contact, schedule, and conduct virtual, in-person and phone presentations with appropriate decision makers within targeted accounts. Meet and exceed all weekly, monthly, and annual sales, phone, and appointment goals set by the Chief Operating Officer to help you meet your sales goals and commission potential. Coordinate and execute all sales calls on all potential customers through provided leads, prospecting, cold calling, and referrals.Effectively use our CRM to maintain accurate records of all client and prospect interactions.Effectively use the ticketing platform to describe and select inventory.Participate and contribute in weekly sales meetings and training sessions.Act as a role model for and assist teammates as necessary.Attend games to support all game-night activities including visits to suites/seats, entertaining prospects, and complaint resolution.Join clubs and attend special events in the city as well as other live lead generating opportunities.Participate in special projects/project team(s) as assigned to support department objectives. Work cross-functionally with departments (Analytics, Ticket Operations, Marketing, Game Presentation, Events, Sales, Partnerships, PR, Arena Guest Services, Security) to seamlessly execute and grow premium ticket sates business opportunities. And other duties as assigned.What we are looking for?(We’re in the sports business; we’re looking for those same skills as the top athletes we promote, though in the world of business!) Seasoned sales professional with 3+ years of experience, preferably in the sports or hospitality industries, and preferably in premium ticket sales or sponsorships sales.A record of consistently achieving and surpassing revenue targets.Experience selling a premium product to B2B clients and senior decision makers.Outstanding and energetic customer service with excellent communication skills. Experience delivering face-to-face presentations and selling events.Great time management, organizational skills as well as being self-motivated to succeed.Solid executive presence with strong verbal and written communication skills. Ability to attend the majority of Forward Madison and Rally Madison FC home games and concerts (i.e., nights, weekends, and holidays) to drive business relationships. Use of a personal vehicle to attend offsite meetings with clients and prospects.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Background on the club: Forward Madison FC is a men’s American professional soccer club based in Madison, Wisconsin. They compete in USL League One, the third division of the American soccer pyramid. They are one of the top quartile teams in their division for their business culture. Founded in 2018, the club is owned and operated by Big Top Sports and Entertainment, which also manages historic Breese Stevens Field – host venue of 2 USL teams including the Forward Madison FC and its 2026 debut women’s team in the USL Super League, called Rally Madison FC. Additionally, Big Top Sports and Entertainment and Breese Stevens Field hosts concerts and an Ultimate Frisbee team. In other words, we manage the facility where our teams play. Seating is up 10,000. One side of the stadium for sporting events is all premium and suite seating.Forward Madison seeks a Vice President, Premium Sales. The position reports directly to the Chief Operating Officer, an owner of the club and well-known sports business executive. This role is primarily responsible for the sale of premium seating at Breese Stevens Field for all our events and concerts. This includes premium seating such as suites and loge boxes which are often purchased by companies, organizations and high net worth individuals. While this position is primarily focused on corporate ticket sales, there will be some additional bonus opportunities for sponsorship sales.What you will do:What we are looking for?(We’re in the sports business; we’re looking for those same skills as the top athletes we promote, though in the world of business!) We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

SoccerTeamwork OnlineVice President, Premium Sales
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Los Angeles - Major League Volleyball

Head of Corporate Partnerships

Los Angeles, CA, USPosted 11 Sept 2026

About MLV LAWe are seeking a Head of Corporate Partnerships for our brand-new professional women's volleyball franchise as part of Major League Volleyball (MLV) in Los Angeles. As a founding member of our team, you will be a part of creating our organization’s culture along with our staff and you will establish the baseline for a best-in-class operation. If you are excited about the prospect of unlocking the collective potential of an emerging franchise and shaping the culture of a women’s professional team from the ground up, we want you in LA.About the PositionReporting to the President, the Head of Corporate Partnerships will build and lead the franchise’s corporate partnership business from the ground up. This is equal parts strategist, seller and builder: this role will create the commercial strategy, define and price partnership inventory, establish the sales process and CRM discipline, develop our founding-partner platform, and personally lead the pursuit and closing of high-value local, regional and national partnerships. This role will also create the operating foundation for exceptional partner activation, measurement, renewal and long-term growth. As the first person in this function, you must be comfortable moving from a C-suite pitch to a pricing model, CRM workflow or match-day activation plan in the same day.What You Will DoCreate the franchise’s corporate partnership strategy and annual business plan, including revenue goals, category priorities, prospecting strategy, sales cadence, forecasting and KPIs.Build the partnership product: audit and define sellable assets across team IP, venue, jersey/uniform, digital and social, content, broadcast/streaming, signage, hospitality, community programs, experiential and match-day platforms.Develop the pricing and valuation framework for partnership assets, including rate cards, packaging architecture, category exclusivity, discounting guardrails and inventory controls that maximize both revenue and long-term value.Design a compelling founding-partner program and lead sales of marquee opportunities, including presenting partner, founding partner, official partner, entitlement and other high-value multi-year platforms.Own the full new-business sales cycle: build target lists, prospect and network, conduct discovery, develop customized solutions, create presentations, negotiate business terms and contracts, and close partnerships.Build and maintain a disciplined CRM and pipeline-management system, including stages, activity standards, account ownership, data hygiene, probability-weighted forecasting, weekly reporting and executive dashboards.Develop the core tools and processes required to scale the function, including proposal templates, benefits matrices, inventory trackers, approval workflows, contract handoffs, fulfillment tracking, recap reporting and renewal calendars.Establish relationships with senior decision-makers across the Los Angeles business community while developing a strong network of agencies, brands and national prospects aligned with women’s sports, volleyball and the LA market.Partner closely with marketing, ticketing, communications, community relations, finance, legal, league leadership and match operations to create integrated programs that achieve partner objectives and enhance the fan experience.Set the standard for partner service and activation, ensuring contractual commitments are delivered at a high level and that partners receive clear measurement, insights and business reviews that support renewal and upsell.Stay current on sponsorship trends, competitive properties, category activity and the evolving women’s sports marketplace; use market intelligence and data to identify whitespace and create differentiated partnership ideas.Build the team over time: help define future partnership sales and activation roles, participate in hiring, and create a high-accountability, collaborative and entrepreneurial revenue culture.Qualifications6–10+ years of experience in corporate partnerships, sponsorship sales, sports revenue generation, business development or a closely related field; professional sports, live entertainment or media experience strongly preferred.Proven track record of meeting or exceeding significant revenue targets and personally closing complex, high-value, multi-year partnerships.Demonstrated ability to build strategy and operating infrastructure, not simply inherit it; experience with a new team, venue, property, product or other start-up environment is a strong plus.Strong command of sponsorship inventory, packaging, pricing/valuation, category strategy, negotiation and contract development.Strong sales leadership instincts, including pipeline management, forecasting, goal setting, coaching and the ability to eventually recruit and develop a high-performing team.Strong understanding of CRM systems, sales processes and revenue analytics; experience configuring or establishing CRM workflows and reporting is a plus.Excellent communication, presentation, negotiation and relationship-building skills, with the executive presence to engage C-suite brand and agency leaders.Knowledge and existing network within the Los Angeles sports, business, entertainment or volleyball community is a plus.Competitive, organized and results-oriented, with excellent judgment, attention to detail and a strong commitment to partner experience.Entrepreneurial mindset and willingness to work hands-on in a growing organization where priorities evolve quickly and no task is beneath the role.Ability to work evenings, weekends, holidays and matches as required.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.About MLV LAWe are seeking a Head of Corporate Partnerships for our brand-new professional women's volleyball franchise as part of Major League Volleyball (MLV) in Los Angeles. As a founding member of our team, you will be a part of creating our organization’s culture along with our staff and you will establish the baseline for a best-in-class operation. If you are excited about the prospect of unlocking the collective potential of an emerging franchise and shaping the culture of a women’s professional team from the ground up, we want you in LA.About the PositionReporting to the President, the Head of Corporate Partnerships will build and lead the franchise’s corporate partnership business from the ground up. This is equal parts strategist, seller and builder: this role will create the commercial strategy, define and price partnership inventory, establish the sales process and CRM discipline, develop our founding-partner platform, and personally lead the pursuit and closing of high-value local, regional and national partnerships. This role will also create the operating foundation for exceptional partner activation, measurement, renewal and long-term growth. As the first person in this function, you must be comfortable moving from a C-suite pitch to a pricing model, CRM workflow or match-day activation plan in the same day.What You Will DoQualificationsWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

General Sports BusinessTeamwork OnlineHead Of Corporate Partnerships
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University Athletic Association, Inc. at the University of Florida

Assistant Director - Licensing

Gainesville, FL, USPosted 10 Sept 2026

The University Athletic Association at the University of Florida is searching for an Assistant Director to assist the Director of Licensing with the day-to-day operation of the licensing department. Responsibilities include assisting the Director as needed, including: daily office management and long-term strategic planning for branding and licensing; approving and promoting the correct use of logos/images/trademarks on retail and internal merchandise; building ties with licensees, retailers, campus groups, and external licensing partners such as the Collegiate Licensing Company (CLC); and reviewing royalty reports and analyzing data to guide revenue strategies.This position requires the incumbent to have strong administrative, interpersonal, communication, and customer service skills; be organized, detail-oriented, and self-motivated; work independently and as part of a collaborative team; multitask effectively; engage effectively with others of diverse cultures or backgrounds; and work a non-standard work week which may include evenings, weekends, and holidays, and potential overnight travel.This posting will remain open until a qualified candidate is chosen.MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS:Required Qualifications:Bachelor's Degree in appropriate area of specialization*Two years of related work experience*Working knowledge of Microsoft Office Suite and licensing softwaresValid driver’s license*An equivalent combination of education and experience may be accepted in lieu of listed requirement.BENEFITS:Comprehensive benefits package including but not limited to health, dental, life, LTD, AD&D, pension plan (upon eligibility), athletic event tickets, tuition assistance, employee events and recognition programs as well as relocation assistance. Competitive compensation package commensurate with candidate’s previous experience and qualifications. You can view our full benefits guide on the official job posting by visiting www.FloridaGators.com/employment. ADDITIONAL RESPONSIBILITIES:Interviews may be conducted prior to the closing date, but no offer of employment will be extended until after the position closes. Once an official offer is extended and accepted, the candidate will be required to complete the federal Employment Eligibility Verification Form I-9 and will be contingent on satisfactory background screening results. The candidate will also be required to present acceptable and original documents to prove identity and authorization to work in the United States without the need for employment-based visa sponsorship now or in the future. The University Athletic Association, Inc. is an at-will employer, a separate company from the University of Florida and not a state employer.HOW TO APPLY:Qualified applicants please go to www.FloridaGators.com/employment to apply. For individuals without computer access, stop by the University Athletic Association, Inc. Human Resources offices located on the 2nd floor of the west side of Ben Hill Griffin Stadium.WE ARE PROUD TO BE A DRUG FREE TOBACCO FRREE WORKPLACE.The University Athletic Association at the University of Florida is searching for an Assistant Director to assist the Director of Licensing with the day-to-day operation of the licensing department. Responsibilities include assisting the Director as needed, including: daily office management and long-term strategic planning for branding and licensing; approving and promoting the correct use of logos/images/trademarks on retail and internal merchandise; building ties with licensees, retailers, campus groups, and external licensing partners such as the Collegiate Licensing Company (CLC); and reviewing royalty reports and analyzing data to guide revenue strategies.This position requires the incumbent to have strong administrative, interpersonal, communication, and customer service skills; be organized, detail-oriented, and self-motivated; work independently and as part of a collaborative team; multitask effectively; engage effectively with others of diverse cultures or backgrounds; and work a non-standard work week which may include evenings, weekends, and holidays, and potential overnight travel.This posting will remain open until a qualified candidate is chosen.MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS:Required Qualifications:*An equivalent combination of education and experience may be accepted in lieu of listed requirement.BENEFITS:Comprehensive benefits package including but not limited to health, dental, life, LTD, AD&D, pension plan (upon eligibility), athletic event tickets, tuition assistance, employee events and recognition programs as well as relocation assistance. Competitive compensation package commensurate with candidate’s previous experience and qualifications. You can view our full benefits guide on the official job posting by visiting www.FloridaGators.com/employment. ADDITIONAL RESPONSIBILITIES:Interviews may be conducted prior to the closing date, but no offer of employment will be extended until after the position closes. Once an official offer is extended and accepted, the candidate will be required to complete the federal Employment Eligibility Verification Form I-9 and will be contingent on satisfactory background screening results. The candidate will also be required to present acceptable and original documents to prove identity and authorization to work in the United States without the need for employment-based visa sponsorship now or in the future. The University Athletic Association, Inc. is an at-will employer, a separate company from the University of Florida and not a state employer.HOW TO APPLY:Qualified applicants please go to www.FloridaGators.com/employment to apply. For individuals without computer access, stop by the University Athletic Association, Inc. Human Resources offices located on the 2nd floor of the west side of Ben Hill Griffin Stadium.WE ARE PROUD TO BE A DRUG FREE TOBACCO FRREE WORKPLACE.

General Sports BusinessTeamwork OnlineAssistant Director Licensing
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