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Search: operations
FIFA

Protocol Manager

BrazilPosted 18 Jun 2026

Protocol ManagerDepartment: Tournament and Venue OperationsEmployment Type: Fixed Term - Full TimeLocation: BrazilDescriptionFIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.THE POSITIONThe Protocol Manager is responsible for the definition, development, and implementation of the Protocol strategy for the FIFA Women’s World Cup 2027™.The role focuses on the planning, coordination, and delivery of high-level Protocol services for VVIP/VIP guests and dignitaries, including liaison with government authorities, embassies, and official delegations.The Protocol Manager ensures the establishment of Protocol guidelines, processes, and service standards, and oversees their consistent application across all official FIFA event sites, in alignment with FIFA expectations.Reporting to the Senior Guest Operations Manager, the role acts as the key point of reference for all Protocol-related matters and represents the function to both internal and external stakeholders. KEY RESPONSIBILITIES Define the overall Protocol strategy, including guest group segmentation and corresponding levels of Protocol services. Develop and implement Protocol guidelines, policies, and decision-making frameworks (e.g. VVIP seating principles, order of precedence). Lead the planning and delivery of Protocol services for VVIP/VIP guests and dignitaries across all official FIFA event sites. Act as the key liaison with government authorities, embassies, and official delegations before and during the tournament. Oversee interactions with high-ranking guests, ensuring compliance with Protocol standards and expectations. Define and coordinate Protocol requirements across venues, including VVIP/VIP seating, lounges, drop-off zones, and guest flows. Provide guidance and supervision to the Protocol team and coordinate with external partners and guest Protocol representatives. Oversee Protocol-related services, including seating planning, forms of address, ceremonial arrangements, and official welcoming procedures. Collaborate with FIFA Zurich and relevant functional areas to ensure alignment of Protocol services with overall Guest Operations delivery. Establish and maintain strong relationships with internal and external stakeholders. Attend site visits and inspections. YOUR PROFILEEducation: Bachelor’s or Master’s Degree in International Relations, Political Science, Business Management, Hospitality Management, or a related field. Specialization in protocol, diplomacy, or international organizations is an advantage. Experience: Extensive experience in protocol management, government relations, or diplomatic environments, including interaction with high-level stakeholders. Relevant professional experience in protocol, guest management, or international relations, preferably within large-scale events or complex organizational environments. Proven experience working with government authorities, embassies, and official delegations. Experience in defining and implementing protocol frameworks, guidelines, and service delivery standards. Experience in planning and delivering protocol services in event environments, including on-site operations is an advantage. Ideally experience within a sport/event organisation or large-scale international project, preferably in a world-class event environment. Skills & Competencies: Fluent Portuguese and English (spoken and written) with excellent communication skills. Strong stakeholder management skills, with the ability to engage effectively with high-level dignitaries and officials. High level of diplomacy and cultural awareness in handling sensitive Protocol interactions. Strong organizational and planning skills, with the ability to manage complex requirements across multiple venues. Proven problem-solving skills and ability to operate in dynamic, high-pressure environments. Strong project management skills and ability to oversee multiple workstreams. Ability to develop and implement structured guidelines and processes. Collaborative mindset with the ability to work across cross-functional teams. Advanced MS Office skills (Excel, Word, PowerPoint). Certifications & Requirements: Project Management certification or equivalent experience is an advantage. Relevant certifications in protocol, diplomacy, or event management are a plus. Right to work in Brazil. Ability to re-locate to Rio de Janeiro. FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.The Protocol Manager is responsible for the definition, development, and implementation of the Protocol strategy for the FIFA Women’s World Cup 2027™.The role focuses on the planning, coordination, and delivery of high-level Protocol services for VVIP/VIP guests and dignitaries, including liaison with government authorities, embassies, and official delegations.The Protocol Manager ensures the establishment of Protocol guidelines, processes, and service standards, and oversees their consistent application across all official FIFA event sites, in alignment with FIFA expectations.Reporting to the Senior Guest Operations Manager, the role acts as the key point of reference for all Protocol-related matters and represents the function to both internal and external stakeholders. KEY RESPONSIBILITIESEducation:Experience:Skills & Competencies:Certifications & Requirements:

Full-timeGeneral Sports BusinessFIFATournament and Venue OperationsFixed Term - Full TimeBrazil
Full job detailsView job
FIFA

Guest Experience Manager

BrazilPosted 18 Jun 2026

Guest Experience ManagerDepartment: Tournament and Venue OperationsEmployment Type: Fixed Term - Full TimeLocation: BrazilDescriptionFIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.THE POSITIONThe Guest Experience Manager is responsible for the development and implementation of the guest experience concept exclusively within the FIFA VIP Hotel environment, including the FIFA Club.This role focuses on brand implementation, experiential elements, FIFA Club concept (including F&B), and curated guest touchpoints such as gifts and in-hotel experiences. KEY RESPONSIBILITIES Lead the development and execution of the VIP Guest Experience concept within the FIFA VIP Hotel, including FIFA Club, brand implementation, and experiential elements (e.g. gifts, amenities, and curated guest touchpoints). Define the FIFA Club concept (including F&B, design, and guest journey) and oversee its implementation. Supervise the tender process, evaluation, and appointment of guest experience suppliers related to VIP Hotel and FIFA Club delivery (e.g. experiential agencies, branding, F&B concept providers). Coordinate and maintain a strategic overview of all guest experience activities within the VIP Hotel environment. During tournament time, act as FIFA Club Manager (or oversee FIFA Club Manager role), responsible for operational setup and delivery of the FIFA Club. Collaborate with relevant functional areas to ensure alignment of VIP Hotel guest experience delivery (e.g. Accommodation, Protocol, Transport, Branding). Establish clear lines of communication and maintain strong relationships with key stakeholders and involved parties. Develop training concepts and deliver training sessions for all relevant suppliers, their service staff, and volunteers, focusing on excellence and ‘wow’ customer service. Attend site visits and inspections. YOUR PROFILEEducation:Bachelor’s or Master’s Degree in Business Management, Hospitality Management, Event Management, Marketing & Communications, or a related field. Specialization in hospitality, event management, or experience design is an advantage.Experience: Experience in developing and delivering premium VIP guest experience concepts and operations, ideally within hotel environments, hospitality settings, or large-scale events. Extensive experience in concept development and implementation of guest experience elements, including branding, scenography, F&B concepts, and curated guest touchpoints. Experience in designing and delivering premium hospitality environments (e.g. lounges, clubs, VIP spaces, or hotel-based experiences). Proven experience in managing and coordinating external agencies and suppliers for experience delivery (e.g. production, branding, F&B, experiential agencies). Hands-on experience in implementing on-site guest experience concepts, including setup, testing, and operational delivery. Experience working in cross-functional environments, coordinating with hospitality, accommodation, and operational stakeholders. Skills & Competencies: Fluent Portuguese and English (spoken and written) with excellent communication skills. Strong attention to detail with the ability to ensure high-quality delivery of premium guest experience standards. Ability to translate conceptual ideas into operational execution, ensuring consistency between design and on-site delivery. Strong problem-solving skills with the ability to anticipate, manage, and resolve complex situations in fast-paced environments. Proven ability to manage and steer multiple external suppliers and agencies to deliver against defined concepts and timelines. Collaborative mindset with strong stakeholder management skills across cross-functional teams. Strong planning and organizational skills, with the ability to manage multiple workstreams and priorities simultaneously. High level of adaptability and resilience in dynamic, high-pressure event environments. Solid understanding of premium hospitality environments and guest expectations. Advanced skills in MS Office (Excel, Word, PowerPoint; Project or similar tools is an advantage) Certifications & Requirements: Project Management certification or equivalent experience is an advantage. Additional certifications in hospitality, event management, or experience design are considered a plus. Right to work in Brazil. Ability to re-locate to Rio de Janeiro. FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.The Guest Experience Manager is responsible for the development and implementation of the guest experience concept exclusively within the FIFA VIP Hotel environment, including the FIFA Club.This role focuses on brand implementation, experiential elements, FIFA Club concept (including F&B), and curated guest touchpoints such as gifts and in-hotel experiences. KEY RESPONSIBILITIESEducation:Experience:Skills & Competencies:Certifications & Requirements:

Full-timeGeneral Sports BusinessFIFATournament and Venue OperationsFixed Term - Full TimeBrazil
Full job detailsView job
FIFA

Guest Relations Manager

BrazilPosted 18 Jun 2026

Guest Relations ManagerDepartment: Tournament and Venue OperationsEmployment Type: Fixed Term - Full TimeLocation: BrazilDescriptionFIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.THE POSITIONThe Guest Relations Manager is responsible for the planning, coordination, and delivery of Guest Relations activities for VVIP/VIP and other FIFA guest groups at the FIFA Women’s World Cup 2027™.The role focuses on guest account management (including invitation, registration, and communication), as well as the coordination of end-to-end guest journeys and liaison with key stakeholders.Under the guidance of the FIFA Guest Relations Lead, the role ensures the implementation of the Guest Relations strategy, maintaining high service standards, efficient processes, and seamless communication across all guest touchpoints.The Guest Relations Manager acts as a key point of reference for guest management operations and supports the training and coordination of service providers and workforce in the respective areas. KEY RESPONSIBILITIES Lead and coordinate Guest Relations activities across all guest groups, ensuring alignment with service levels and event objectives. Define and manage VVIP/VIP account management processes, including invitation, registration, communication, and quota management. Liaise with stakeholders on guest invitation concepts, guest lists, and quota definitions, including coordination with offices and embassies of international and local authorities. Map and oversee end-to-end guest journeys, ensuring high service standards across all touchpoints and efficient resolution of guest issues. Oversee guest requests and bookings (e.g. program attendance, ticketing, travel, accommodation, transport), including structured change management processes. Oversee ticketing-related guest processes and ensure consistency and efficiency in guest request handling. Define and implement guest communication and liaison strategies, ensuring streamlined communication flows across all channels. Collaborate with FIFA Zurich and relevant departments to ensure an integrated Guest Relations approach and consistent service delivery. Establish and maintain clear communication lines with internal and external stakeholders. Develop policies, guidelines, and protocol requirements for VVIP/VIP guests and other dignitaries. Coordinate the management of guest-related IT systems and applications in alignment with FIFA Guest Relations. Manage resources and support workforce planning for Guest Relations activities. Ensure project delivery within defined timelines, milestones, and quality standards, including reporting and issue resolution. Develop training concepts and deliver training sessions for service providers, workforce, and volunteers. YOUR PROFILEEducation:Bachelor’s or Master’s Degree in Communications & Marketing, International Relations, Business Management, Hospitality Management, or a related field. Specialization in protocol, event management, or international relations is an advantage.Experience: Extensive experience in guest relations and guest management, including exposure to protocol environments and structured guest handling processes. Experience in planning, coordinating, and delivering guest services in a professional or event-based environment. On-site event experience in guest relations, protocol, or VVIP/VIP service delivery. Experience in managing guest accounts, invitations, registrations, and communication processes is an advantage. Experience in coordinating with high-level stakeholders (e.g. government representatives, embassies, international organizations) is an asset. Ideally experience within a sport/event organisation or large-scale international project, preferably in a world-class event environment. Skills & Competencies: Fluent Portuguese and English (spoken and written) with excellent communication skills. Strong stakeholder management and relationship-building skills. High level of diplomacy and ability to handle sensitive VVIP/VIP interactions. Strong organizational and planning skills, with the ability to manage multiple priorities. Proven problem-solving skills and ability to operate in dynamic environments. Strong project management skills and ability to deliver under pressure. Solid understanding of guest management processes and operational coordination. Collaborative mindset with the ability to work across cross-functional teams. Advanced MS Office skills (Excel, Word, PowerPoint); experience with planning tools is an asset. Certifications & Requirements: Project Management certification (e.g. PMI) or equivalent experience is an advantage. Relevant certifications in hospitality, event management, or protocol are a plus. Right to work in Brazil. Ability to re-locate to Rio de Janeiro. FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.The Guest Relations Manager is responsible for the planning, coordination, and delivery of Guest Relations activities for VVIP/VIP and other FIFA guest groups at the FIFA Women’s World Cup 2027™.The role focuses on guest account management (including invitation, registration, and communication), as well as the coordination of end-to-end guest journeys and liaison with key stakeholders.Under the guidance of the FIFA Guest Relations Lead, the role ensures the implementation of the Guest Relations strategy, maintaining high service standards, efficient processes, and seamless communication across all guest touchpoints.The Guest Relations Manager acts as a key point of reference for guest management operations and supports the training and coordination of service providers and workforce in the respective areas. KEY RESPONSIBILITIESEducation:Experience:Skills & Competencies:Certifications & Requirements:

Full-timeGeneral Sports BusinessFIFATournament and Venue OperationsFixed Term - Full TimeBrazil
Full job detailsView job
FIFA

Cleaning and Waste Cluster Coordinator

BrazilPosted 18 Jun 2026

Cleaning and Waste Cluster CoordinatorDepartment: Technical & InfrastructureEmployment Type: Fixed Term - Full TimeLocation: BrazilDescriptionFIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.THE POSITIONThe Cleaning and Waste Management Coordinator will support the Cleaning and Waste Management Manager in the planning, operational readiness, implementation, and monitoring of cleaning and waste management operations across FIFA Official Sites. The role supports waste minimization by reviewing and assessing procurement and service contracts and contributes to achieving defined waste diversion targets.The position is execution-focused and site-oriented, responsible for supporting readiness planning, coordinating day-to-day operations, and monitoring service delivery during test events and tournament operations. The CLW Coordinator plays a key role in translating strategic and functional requirements into practical, on-the-ground execution, ensuring operational continuity, compliance with FIFA requirements, and the timely identification and resolution of issues at the venue level.The ideal candidate will combine expertise in event operations, sustainable cleaning, and waste management with strong project management skills. This role will focus on optimizing operational efficiency, ensuring stakeholder satisfaction, and minimizing environmental impact while adhering to FIFA’s stringent standards. KEY RESPONSIBILITIESPlanning & Operational Readiness Support the development and readiness planning of cleaning and waste management operational plans across stadiums and other FIFA Official Sites. Support Service Level Requirement (SLR) alignment with stadium facility management teams, ensuring consistency with existing venue operations, infrastructure, and constraints. Participate in readiness assessments, site walk-throughs, and test events to validate operational plans, staffing levels, infrastructure, and service flows. Operational Coordination & Delivery Coordinate day-to-day cleaning and waste management operations in line with approved operational plans, service levels, and schedules. Support match-day, non-match-day, and peak-load operations to ensure service continuity and operational effectiveness. Monitor contractor performance on site and report deviations, risks, and non-compliance to the Senior Cleaning and Waste Management Manager. Sustainable Waste Operations & Infrastructure Support waste minimisation and waste diversion efforts through the correct implementation of waste streams and operational controls. Assist in the deployment and operation of temporary waste management infrastructure, including interim collection points and resource recovery areas. Monitor correct segregation and handling of waste streams and provide practical on-site guidance to teams and contractors. Monitoring, Reporting & Issue Resolution Conduct regular site inspections to assess operational readiness, cleanliness standards, and waste management performance. Support data collection, basic reporting, and performance tracking against defined waste diversion targets. Identify operational issues early and support escalation and resolution processes in coordination with the Senior Manager. Contribute to post-event reviews, lessons learned, and continuous operational improvements. Team & Contractor Coordination Support on-site supervision and coordination of cleaning and waste management crews. Assist with operational briefings, inductions, and coordination meetings. Promote compliance with HSE requirements and safe working practices across all operations. YOUR PROFILE Ability to re-locate to Rio de Janeiro. Experience in cleaning, waste management, facility operations, practical sustainability or event operations. Experience of working at large-scale sporting events, major events, or complex multi-venue operations is strongly preferred. Practical understanding of cleaning operations, sustainable upstream and downstream management of discarded materials, and contractor-based service delivery. Experience coordinating service providers and working in live operational environments. Bachelor’s degree in Facility Management, Environmental Management, Sustainability, Engineering, or a related field is preferred. Strong operational coordination and organisational skills. Ability to work effectively in fast-paced, high-pressure event environments. Clear communication skills and ability to work across multiple stakeholders. Problem-solving mindset with a hands-on, solution-oriented approach. Good reporting and documentation skills. Working knowledge of HSE principles related to cleaning and waste operations. Right to work in Brazil. Fluent Portuguese and English (written and spoken) is required Availability and willingness to travel between FIFA Official Sites as required by operational needs. Flexibility to work irregular hours, including match days, weekends, public holidays, and peak operational periods, as required. FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.The Cleaning and Waste Management Coordinator will support the Cleaning and Waste Management Manager in the planning, operational readiness, implementation, and monitoring of cleaning and waste management operations across FIFA Official Sites. The role supports waste minimization by reviewing and assessing procurement and service contracts and contributes to achieving defined waste diversion targets.The position is execution-focused and site-oriented, responsible for supporting readiness planning, coordinating day-to-day operations, and monitoring service delivery during test events and tournament operations. The CLW Coordinator plays a key role in translating strategic and functional requirements into practical, on-the-ground execution, ensuring operational continuity, compliance with FIFA requirements, and the timely identification and resolution of issues at the venue level.The ideal candidate will combine expertise in event operations, sustainable cleaning, and waste management with strong project management skills. This role will focus on optimizing operational efficiency, ensuring stakeholder satisfaction, and minimizing environmental impact while adhering to FIFA’s stringent standards. KEY RESPONSIBILITIESPlanning & Operational Readiness Operational Coordination & DeliverySustainable Waste Operations & InfrastructureMonitoring, Reporting & Issue ResolutionTeam & Contractor Coordination

Full-timeGeneral Sports BusinessFIFATechnical & InfrastructureFixed Term - Full TimeBrazil
Full job detailsView job
FIFA

Digital Product Manager

BrazilPosted 17 Jun 2026

Digital Product ManagerDepartment: Commercial & MarketingEmployment Type: Fixed Term - Full TimeLocation: BrazilDescriptionFIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.THE POSITIONThe FIFA Women’s World Cup 2027™ Digital Product Manager will be the driving force behind FIFA’s digital direct-to-consumer experiences for FIFA Women’s World Cup 2027™. Whilst the role will be based in Rio, the successful candidate will act as an integral member of the global Product & Design team, defining fans’ digital journey across FIFA’s owned and operated platforms, notably including FIFA.com and FIFA’s official mobile app. Reporting to Head of Brand & Marketing, the primary responsibility will involve taking the lead in evolving FIFA’s fan-facing websites and apps specifically for FIFA Women’s World Cup 2027. This will include developing digital activations that support tournament goals and objectives, as well as delivery of commercial value for FIFA’s partners.With the biggest, most ambitious FIFA Women’s World Cup™ on the horizon, this is your chance to help shape the next generation of digital experiences and grow the Women’s game! KEY RESPONSIBILITIES Strategic Vision: Play a leading role in defining and developing FIFA’s digital consumer-facing proposition, specifically ensuring products and experiences reflect local fan behaviours and consumption habits, as well as aligning cultural nuances and emerging trends across Brazil and South America. Fan Engagement: Support FIFA’s audience growth goals by optimizing acquisition, engagement and retention journeys across owned platforms, as well as contributing to first-party data strategies. Value Generation: Partner closely with Commercial and Marketing teams to develop scalable digital activations and integrations that deliver measurable value to fans and partners alike. Tournament Planning & Delivery: Become an integral enabler of tournament-time digital operations, delivering high-traffic match moments, live content publishing, rapid issue resolution and cross-functional coordination during competition periods. Collaboration: Operate as an integral member of Digital Delivery, working alongside Product Managers located across Europe and acting as the department’s key representative within FIFA27. Governance & Communication: Providing clear, consistent updates to senior management and key stakeholders. Participation in cross-functional steering groups to maintain a balance between critical tournament milestones and product scope delivery. Drive Innovation: Champion a consumer-first mindset; exploring opportunities for innovation and application of AI-driven solutions to enhance content personalization and discovery, improve operational efficiency and create new fan engagement experiences that resonate with fans globally and locally. Data-driven Performance: Establish and track key performance indicators, using a blend of behavioural insights and user research to inform product development priorities, optimise product performance and exceed tournament goals and objectives. YOUR PROFILEEducation & Qualifications: Bachelor’s degree in computer sciences, business management or related discipline Relevant product development philosophies, e.g. Agile, are essential Relevant project management qualifications, e.g. PRINCE2, highly beneficial Work Experience: Product management experience, demonstrating end-to-end experience across the digital product lifecycle; from UX/UI design and roadmap development to rigorous testing and release management. Experience working in a direct-to-consumer business, ideally within sports, media or related industries. Experience leading complex projects will be highly beneficial, demonstrating aptitude for balancing personal development of others with empowerment to “get the job done”. Exceptional communication skills - both written and verbal – to succinctly and confidently interact with a wide range of stakeholders up to and including senior FIFA management. Demonstrable experience working autonomously and/or with ambiguity; with an ability to adapt swiftly to organisational change or leverage short-term opportunities. Competencies: Confidence leading multiple projects with autonomy, often with colleagues and/or suppliers located in different territories and time zones. Passion for developing consumer experiences and thinking big picture; complimented with a demonstrable understanding of digital product development and design principles. Data-driven with an aptitude for harnessing data, forming KPIs, and leveraging consumer insights to make informed decisions. Comfortable working with senior stakeholders and cross-functional teams across FIFA, each with varying degrees of digital maturity and technical understanding. Willingness to travel to other FIFA offices and venues, typically in Zurich, as well as relocating to another location for a period of time, e.g. during FIFA Women’s World Cup in 2027. Languages: Fluent in Portuguese and English. Proficiency in another official FIFA language, such as Spanish, is a benefit. Technology: Strong knowledge of digital direct-to-consumer ecosystems, including mobile and video. Solid understanding and passion for digital innovation, including application of AI Experience with industry-standard solutions, e.g. Figma, Asana and Confluence Requirements: Right to work in Brazil. Ability to re-locate to Rio de Janeiro. FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.The FIFA Women’s World Cup 2027™ Digital Product Manager will be the driving force behind FIFA’s digital direct-to-consumer experiences for FIFA Women’s World Cup 2027™. Whilst the role will be based in Rio, the successful candidate will act as an integral member of the global Product & Design team, defining fans’ digital journey across FIFA’s owned and operated platforms, notably including FIFA.com and FIFA’s official mobile app. Reporting to Head of Brand & Marketing, the primary responsibility will involve taking the lead in evolving FIFA’s fan-facing websites and apps specifically for FIFA Women’s World Cup 2027. This will include developing digital activations that support tournament goals and objectives, as well as delivery of commercial value for FIFA’s partners.With the biggest, most ambitious FIFA Women’s World Cup™ on the horizon, this is your chance to help shape the next generation of digital experiences and grow the Women’s game! KEY RESPONSIBILITIESEducation & Qualifications:Work Experience:Competencies:Languages:Technology:Requirements:

Full-timeGeneral Sports BusinessFIFACommercial & MarketingFixed Term - Full TimeBrazil
Full job detailsView job
FIFA

Venue Technology Manager (Recife)

BrazilPosted 16 Jun 2026

Venue Technology Manager (Recife)Department: TechnologyEmployment Type: Fixed Term - Full TimeLocation: BrazilDescriptionFIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.THE POSITIONThe Venue Technology Manager is responsible for supporting the Technology team with venue specific technology related deliverables for the FIFA Women’s World Cup 2027 TM (FWWC 2027) within Brazil. The role entails coordinating with all relevant parties the planning, implementation, readiness and operations of all Event Technology services pertinent to the tournament and / or associated events within Brazil. KEY RESPONSIBILITIES Responsible to ensure all aspects of Technology, Telecommunications and Broadcast Technology Services are implemented in accordance with the pre-agreed FIFA Technology requirements at the assigned venue(s) Manage a strong diverse Venue Technology team composed of paid staff, contractors and volunteers for operating the technology services at the assigned venue(s) Collaborate with stakeholders’ groups, clients, providers, and government entities in relation to ensuring the delivery of technology services across all venues, in accordance with the defined governance structure Manage and contribute to the venue technology working groups in accordance with the agreed governance structure across all aspects of the tournament programme (planning, implementation, readiness and operations) Manage the technology demand / needs requirements for technology services across the tournament space (Technology Equipment Allocation Process) Plan the delivery of suitable end user technology equipment and services to all FWWC 2027 departments and FIFA constituent groups, including hardware, services and consumables Facilitate the collection and distribution of technology requirements of all client groups involved in the FWWC 2027 across all client groups, including, Media, Broadcast, Commercial, Football Technology etc. Ensure that all information pertaining to infrastructure, services and spaces needed for the delivery and support of all technology services are communicated to, and understood by, venue/site authorities and respective delivery teams Provide guidance and direction to relevant teams on matters relating to the structural build-out and technology services implementation, including the commissioning and final decommissioning of tournament venues In collaboration with assigned personnel and Stadium partners, relevant parties (private and governmental) enable / support the timely delivery of venue technology services. Identify and report on the progress of all critical dependencies in accordance with the reporting methodologies. Manage the asset tracking and management of deployed technology equipment Track the progress of structural build-out and IT implementation leading up to the timely availability of components and services and including the commissioning and final decommissioning of the venues. Develop regular progress, risk and issue management reports in accordance with the governance structure / reporting methodologies and, or PMO systems Follow-up with various stakeholders, providers, and government entities in relation to ensuring delivery of technology services / dependencies as per agreed requirements, service levels etc. Support and ensure the team adhere to the IT Service management protocols Ensure positive attitude from the Venue Technology teams and good relationship with all the parties, including FIFA teams, Local FIFA Subsidiary (LFS) areas/projects, end-users, suppliers, Host Country/ City counterparts Manage the on-site IT Technicians and support teams during tournament time operations, including end-of-day reporting and incident escalation to Technology Command Centre. YOUR PROFILEEducationUniversity degree or similar higher education, in Information Technology, Computer Science or related fieldExperience Overall IT experience and in a similar role Experience in the Sports / major event industry is a must Proven track record of successful delivery of complex IT programs and projects Skills & Competencies Manager with proven track record in similar projects Good knowledge of venue technology services across major sporting events Have up to date knowledge and project management expertise in all event related technologies, including, all types of technology business solutions, community access TV (CATV), radio communications, wired communication, printing, broadcast contribution network, spectrum, audio and visual. Ability to always maintain a professional demeanor. Consistently interacts professionally and works productively with all levels of employee. Excellent cross group collaboration skills and demonstrated ability to lead virtual teams across groups, conflict management and driving consensus to deliver on program milestones Good Leadership skills and able to manage and motivate other team members Highly adept at consulting, negotiating, communicating, consensus building and facilitation Excellent verbal and written communication, training, and presentation skills Ability to adapt speech to audience coming from a broad spectrum of disciplines and with various levels of technical knowledge Leadership and accountability across all areas of relevance Strong political acumen and adaptable to a wide range of working environments Certifications & Requirements Right to work in Brazil Fluent in English Native or Fluent in Portuguese Proficiency in any other FIFA language (FR / ES / GER) is an asset Location: Recife, PE - Brazil FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.The Venue Technology Manager is responsible for supporting the Technology team with venue specific technology related deliverables for the FIFA Women’s World Cup 2027 TM (FWWC 2027) within Brazil. The role entails coordinating with all relevant parties the planning, implementation, readiness and operations of all Event Technology services pertinent to the tournament and / or associated events within Brazil. KEY RESPONSIBILITIESEducationExperienceSkills & CompetenciesCertifications & Requirements Location: Recife, PE - Brazil

Full-timeFootballFIFATechnologyFixed Term - Full TimeBrazil
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