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Syracuse University

Sales & Service Intern

Syracuse, NY, USPosted 1 Aug 2026

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.THE ROLELegends is looking for a qualified sales intern to assist our Premium, Ticket Sales, and Development team in various stagesof the sales funnel, including creating awareness of new offerings, generating leads, and retaining customers.The ideal intern will be a great fit for our energetic and creative team. You’ll gain hands-on experience working onchallenging, meaningful projects with guidance from a mentor and other members of our team.ESSENTIAL FUNCTIONS• Research and generate lists of potential customers• Provide input on customer briefs, presentations, and sales literature• Help develop client relationships and retain existing accounts• Learn and apply sales techniques• Maintain sales records• Assist in execution of sales and customer service• Gameday responsibilities for Football & Basketball• Other duties as assigned by the sales teamQUALIFICATIONSTo perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels.The requirements listed below are representative of the knowledge, skill, and/or ability required.• Sports Management, Management, Sales, Advertising, Sports Marketing, Marketing or Businessmajor• 3.0 GPA or higher• Excellent interpersonal and communication skills• Ability to work in a fast-paced team environment• Available to work weekends and during student breaks• Experience with PowerPoint, Word, and Excel preferredBENEFITS• Work on increasingly challenging and engaging real-world projects• Gain hands-on experience in each stage of the sales funnel• Collaborate with experienced sales professionals across multiple departments• Connect with other Legends employees across professional and collegiate properties for future opportunities• Attend meetings, events, and other networking opportunities• Be involved in sales trainings provided by Legends and Syracuse team• Commission availableWORKING CONDITIONSThe physical demands described here are representative of those that must be met by an employee to successfullyperform the essential functions of this job. While performing the duties of this job, the employee is regularly required tosit, talk, hear, use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms.The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision andthe ability to adjust focus.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.THE ROLELegends is looking for a qualified sales intern to assist our Premium, Ticket Sales, and Development team in various stagesof the sales funnel, including creating awareness of new offerings, generating leads, and retaining customers.The ideal intern will be a great fit for our energetic and creative team. You’ll gain hands-on experience working onchallenging, meaningful projects with guidance from a mentor and other members of our team.ESSENTIAL FUNCTIONS• Research and generate lists of potential customers• Provide input on customer briefs, presentations, and sales literature• Help develop client relationships and retain existing accounts• Learn and apply sales techniques• Maintain sales records• Assist in execution of sales and customer service• Gameday responsibilities for Football & Basketball• Other duties as assigned by the sales teamQUALIFICATIONSTo perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels.The requirements listed below are representative of the knowledge, skill, and/or ability required.• Sports Management, Management, Sales, Advertising, Sports Marketing, Marketing or Businessmajor• 3.0 GPA or higher• Excellent interpersonal and communication skills• Ability to work in a fast-paced team environment• Available to work weekends and during student breaks• Experience with PowerPoint, Word, and Excel preferredBENEFITS• Work on increasingly challenging and engaging real-world projects• Gain hands-on experience in each stage of the sales funnel• Collaborate with experienced sales professionals across multiple departments• Connect with other Legends employees across professional and collegiate properties for future opportunities• Attend meetings, events, and other networking opportunities• Be involved in sales trainings provided by Legends and Syracuse team• Commission availableWORKING CONDITIONSThe physical demands described here are representative of those that must be met by an employee to successfullyperform the essential functions of this job. While performing the duties of this job, the employee is regularly required tosit, talk, hear, use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms.The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision andthe ability to adjust focus.

BasketballTeamwork OnlineSales & Service Intern
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Charlotte Hornets

Director of Ticket Sales

Charlotte, NC, USPosted 1 Aug 2026

Position Overview The Director of Ticket Sales will oversee and lead the inside sales and membership sales teams for Hornets Sports & Entertainment (HSE). This role is focused on driving revenue through the sale of season tickets, memberships, and partial plan offerings. You will develop and implement sales strategies to achieve organizational revenue goals while providing leadership to ensure the team is motivated and equipped to succeed. Reporting directly to the Vice President of Ticket Sales & Services, the Director will also collaborate with other departments to align sales efforts with broader organizational objectives. Hornets Values We operate with ​the highest level of integrity, driven by moral standards that guide us in everything we do. We communicate with full candor; openly, honestly, and respectfully with clarity. We work in the spirit of one team, committed to one vision, shared values, and an inclusive culture that ensures every person feels valued and respected. We hold ourselves accountable, and responsible to raise high levels of expectations of ourselves and our team. We compete at the highest levels and strive to be the best at everything we do. We act with resilience and thrive in the face of challenges bringing others along with us. Essential Duties and Responsibilities Develop and implement targeted inside sales and membership sales strategies to meet or exceed revenue targets for season tickets, membership packages, and premium seating options. While overseeing the Manager of Inside Sales and the Manager of Membership leads, you are also responsible to lead, coach and manage the inside sales and membership sales teams. Provide guidance, training and performance evaluations to ensure the team meets and surpasses sales goals while maintaining high standards of customer service. Drive the sales of season tickets and memberships by identifying new prospects, maximizing revenue opportunities with current customers and implementing effective upselling techniques. Provide ongoing training and development for the inside sales and membership sales teams to increase their sales performance and ensure their knowledge of the organization's products, services and sales strategies is up to date. Work closely with the VP of Ticket Sales & Services, marketing, customer service,and operations teams to ensure cohesive ticket sales strategies, promotional activities and fan engagement initiatives that align with broader business goals. Track the performance of both the inside sales and membership sales teams, generating regular reports and presenting key insights to the VP of Ticket Sales & Services. Utilize CRM tools to create and implement activity reports, monitor pipelines and assess sales performance for ROI optimization. Utilize data to identify trends, optimize sales tactics and improve conversion rates. Ensure a high level of customer satisfaction, leading to repeat business and referrals. Lead the creation and execution of targeted sales campaigns and promotions designed to increase ticket and membership sales, leveraging special offers, themed nights and other initiatives to engage fans. Assist in managing the ticket sales department’s budget and forecasting sales revenue to ensure alignment with organizational financial goals. Continuously monitor industry trends, competitor activities, and best practices to adjust sales strategies and maintain a competitive edge in the marketplace. Work nights, weekends and holidays as required to support events and maintain strong client relationships. Perform other duties and responsibilities as assigned to support the overall ticket sales and services strategy. Required Skills, Experience and Abilities To perform the job successfully, you will have or demonstrate the following skills and abilities: Bachelor’s degree in Business, Marketing, Sports Management, or related field, preferred. Minimum of 5 years of experience in sales, with a focus on sales or sports sales. Proven experience in leading and managing a sales team, with a track record of achieving results. Innovative and strategic thinker, passionate about the entertainment industry. Proven relationship-building skills with a customer-first approach, capable of engaging with executives and affluent clientele. Detail-oriented with exceptional organizational and time-management skills to manage team and multiple projects and ensure timely follow-up. High-energy, self-motivated professional with a strong passion for driving revenue through ticket sales. Proven ability to negotiate effectively, highlighting the value of partnerships to secure long-term business. Excellent problem-solving skills, with the ability to remain calm and focused in fast-paced, high-pressure environments. Strong strategic thinking capabilities to identify opportunities, analyze data and implement successful sales tactics. Proficiency in CRM platforms, analytics tools, and presentation software to track performance and deliver impactful sales presentations. Strong closing and consensus-building skills, with a track record of successfully sealing deals. Commitment to delivering a white-glove service experience that ensures client satisfaction and fosters long-term retention. Exceptional verbal and written communication skills, with the ability to adapt communication style to diverse audiences. Flexible availability, with the willingness to work evenings, weekends, and select holidays as required. Additional Information This is a full-time, benefit-eligible position. HSE is dedicated to creating and upholding a welcoming environment that celebrates diversity. HSE provides valuable benefits and competitive time off policies to help you and your family lead healthy, balanced lives. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All requests for medical or religious accommodations to perform the stated job duties will be considered. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

General Sports BusinessTeamwork OnlineDirector Of Ticket Sales
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Kemper Sports

General Manager

Saraland, AL, USPosted 1 Aug 2026

General ManagerPosition LocationThe Land is a premier sports, recreation, and events complex located in Saraland, Alabama. This state-of-the-art complex offers a wide range of community amenities, including indoor sports and recreation facilities, versatile event spaces, and an expansive outdoor area with multi-use fields and courts for various sports. The Land features eight baseball and softball diamonds, including a 400-foot regulation-size field. Three tennis courts, six pickleball courts, and three beach volleyball courts, full-service concessions, hiking path and trails, and an event lawn offer endless outdoor recreation activities. The Land’s indoor recreation center includes four basketball courts, eight volleyball courts, an indoor track, fitness center, family entertainment center, and adaptable event spaces complete with food and beverage amenities. Position SummaryThe General Manager will oversee the day-to-day operations and strategic development of an athletic sports complex featuring both indoor and outdoor facilities. This role requires a dynamic leader with a passion for sports, exceptional organizational skills, and the ability to create a positive and thriving environment for athletes and visitors.Essential Duties and ResponsibilitiesOperational Leadership:Manage all aspects of facility operations, ensuring smooth and efficient daily functioning.Develop and implement operational policies and procedures to optimize facility utilization.Team Management:Recruit, train, and supervise a diverse team, including facility staff, coaches, and support personnel.Foster a collaborative and positive work environment to enhance employee performance.Financial Management:Develop and manage budgets, controlling costs and maximizing revenue streams.Identify opportunities for sponsorship, partnerships, and revenue-generating events.Monitor financial performance and prepare budget reports.Facility Maintenance:Oversee the maintenance and cleanliness of both indoor and outdoor facilities.Coordinate repairs and improvements to enhance the overall appearance and functionality.Collaborate with team to ensure the sports complex is well-maintained and continuously improved.Programming and Events:Plan and execute a diverse range of sports programs, leagues, and events.Collaborate with coaches and organizers to ensure successful competitions and activities.Regulatory Compliance:Stay informed about relevant regulations and ensure compliance with safety and operational standards.Obtain and maintain necessary permits and licenses.Marketing and Promotion:Develop marketing strategies to attract athletes, teams, and spectators.Utilize digital platforms and traditional media to promote facility offerings.Community Engagement:Establish strong ties with the local community, schools, and sports organizations.Implement outreach programs and initiatives to encourage community involvement.Continuous Improvement:Identify opportunities for facility enhancements and implement improvements.Stay abreast of industry trends to keep the facility competitive and innovative.Data Analysis and Reporting:Collect and analyze data related to sales, customer feedback, and market trends.Prepare regular reports to evaluate the effectiveness of business development strategies.Client / Community RelationsMaintain client relations and support the efforts of recreation on behalf of our clientExecute monthly client communication and provide facility updates as neededAssist with city initiatives as they relate to the sports complex Education/Qualifications/Certifications/RequirementsBachelor’s Degree in the following areas: Business, Sports Management, or a related field. MBA is a plus.Proven experience in sports facility management or a similar leadership role of both indoor and outdoor sports facilities.Proven experience operating a facility with overall revenue of $1M.Strong organizational, communication, and leadership skills.Knowledge of various sports and their specific facility requirements.Ability to work flexible hours, including evenings and weekends.Excellent analytical and problem-solving abilities.Proficiency in using business and data analysis tools.A passion for sports and a customer-centric mindset.Perform all job tasks within the rules and guidelines of all safety programs.Work as a Team Player with co-workers and in conjunction with other departments.Demonstrates continuous effort to improve operations, decrease turnaround time, streamline work processes, and work cooperatively and jointly to provide quality customer service. Classification:Full-time, Non-Seasonal, Salaried, ExemptKemperSports Management is an Equal Opportunity Employer General ManagerPosition LocationThe Land is a premier sports, recreation, and events complex located in Saraland, Alabama. This state-of-the-art complex offers a wide range of community amenities, including indoor sports and recreation facilities, versatile event spaces, and an expansive outdoor area with multi-use fields and courts for various sports. The Land features eight baseball and softball diamonds, including a 400-foot regulation-size field. Three tennis courts, six pickleball courts, and three beach volleyball courts, full-service concessions, hiking path and trails, and an event lawn offer endless outdoor recreation activities. The Land’s indoor recreation center includes four basketball courts, eight volleyball courts, an indoor track, fitness center, family entertainment center, and adaptable event spaces complete with food and beverage amenities. Position SummaryThe General Manager will oversee the day-to-day operations and strategic development of an athletic sports complex featuring both indoor and outdoor facilities. This role requires a dynamic leader with a passion for sports, exceptional organizational skills, and the ability to create a positive and thriving environment for athletes and visitors.Essential Duties and Responsibilities Education/Qualifications/Certifications/Requirements Classification:Full-time, Non-Seasonal, Salaried, ExemptKemperSports Management is an Equal Opportunity Employer

BasketballTeamwork OnlineGeneral Manager
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Legends Global

Film & Creative Industries Commissioner

El Paso, TX, USPosted 31 Jul 2026

Under the general supervision of the Executive Director, the Film & Creative Industries Commissioner serves as the chief strategist and advocate for the Greater El Paso region’s film, media, music, and creative industries. This role leads the El Paso Film & Creative Industries Commission, a Texas-certified Film Friendly Community, and is responsible for positioning El Paso as a competitive, production-ready destination for motion pictures, television (including series, specials, and movies), commercials, documentaries, still photography, music videos, and industrial, corporate, and military productions. The Commissioner functions as both an industry-facing executive and a public-sector leader—attracting productions, building the local ecosystem, shaping policy, and aligning stakeholders across government, industry, and community. The position oversees a dedicated budget and staff and is expected to evolve as the region’s creative economy grows. In addition to production attraction and services, the Commissioner is responsible for workforce development, industry relations, brand visibility, and the design and advocacy of incentive frameworks that align with state programs, regional capacity, and fiscal realities. The role also produces and leads an annual Film & Creative Industries Workshop featuring accomplished panelists from across film and related disciplines, serving as a flagship convening for education, industry credibility, and regional brand-building.The Commissioner also serves as the executive lead for El Paso’s Music Friendly Community designation, overseeing the City’s partnership with the Texas Music Office and ensuring the continued growth, compliance, and visibility of the region’s music ecosystem. ESSENTIAL FUNCTIONS Industry Attraction & Retention Lead regional strategy to attract and retain film, television, and media productions. Develop and maintain productive relationships with studios, independent producers, commercial production companies, networks, streaming platforms, and content creators. Serve as the primary point of contact from inquiry through wrap, ensuring a seamless, professional client experience. Represent El Paso at industry markets, conferences, festivals, and media events. Production Services & Facilitation Maintain and expand a comprehensive regional location’s library; conduct and host professional location scouts. Research and recommend locations based on script needs, logistics, proximity, infrastructure, and availability of crew, equipment, and accommodations. Coordinate with city, county, and partner agencies to facilitate permits, access, and filming requirements. Troubleshoot production challenges in real time to protect schedules, budgets, and El Paso’s reputation. Workforce & Ecosystem Development Lead initiatives that grow, professionalize, and prepare El Paso’s film and creative workforce to meet the expectations of regional, national, and international productions. Develop and implement strategies to strengthen the depth, experience, and reliability of the local crew base, ensuring El Paso is truly production ready. Identify gaps in local capacity and design programs, partnerships, and training opportunities that advance crew readiness, technical skill, and professional standards. Align workforce development efforts with the needs of the film and television industry, ensuring local talent can competitively support higher-volume and higher-budget productions. Serve as executive lead for El Paso’s Music Friendly Community designation, ensuring ongoing compliance, program development, and strategic alignment with the Texas Music Office. Develop and implement initiatives that strengthen the regional music ecosystem, including venues, musicians, educators, and related businesses. Create and maintain a comprehensive regional directory of film, music, and creative professionals, vendors, and resources. Create and oversee annual programs and events that strengthen local capacity, industry readiness, and cross-sector collaboration. Signature Programs Design, produce, and lead an Annual Film & Creative Industries Workshop featuring accomplished panelists across film, television, digital media, and related disciplines. Position the workshop as a flagship convening for education, workforce development, and national visibility. Leverage the event to elevate El Paso’s industry credibility and strengthen local and external relationships. Oversee and grow the Local 24-Hour Film Challenge, engaging regional creatives, students, and emerging talent in a high-impact, fast-paced production experience that builds skills, collaboration, and community pride. Serve as participant market for the National 48-Hour Film Challenge, positioning El Paso on a national stage, coordinating local participation, and leveraging the program to attract attention from industry professionals, sponsors, and media. Ensure all signature programs advance workforce development, strengthen the local creative ecosystem, and reinforce El Paso’s brand as an accessible, production-ready, and creatively vibrant market. Policy, Incentives & Stakeholder Leadership Serve as the primary convener for the local film and creative community, aligning diverse stakeholder interests with organizational goals and public-sector realities. Research, design, and advocate for a local production incentive program aligned with state policy, regional capacity, and fiscal constraints. Translate industry needs into viable policy and program frameworks. Manage high-visibility and sometimes competing stakeholder expectations, maintaining productive dialogue and safeguarding El Paso’s professional reputation. Provide clear guidance to local crew and creatives regarding industry standards, incentive structures, and market readiness. Strategic Planning, Marketing & Performance Develop and implement annual marketing, communications, and outreach strategies. Maintain CRM systems for leads, clients, vendors, projects, and reporting. Oversee all department communications and social media channels. Prepare and manage the department budget, work plan, and staffing forecasts. Produce monthly, quarterly, and annual performance reports including inquiries, permits, shoot days, and production spend. Government & Partner Relations Maintain productive relationships with city, county, state, and federal agencies. Serve as the primary liaison with the Texas Film Commission and Texas Music Office, maintaining El Paso’s standing as both a production-ready market and a Music Friendly Community. Represent El Paso with the American Film Commissioners International and peer markets. Develop governance frameworks, advisory boards, and industry councils as appropriate. QUALIFICATIONS Extensive knowledge of motion picture production, industry practices, and production workflows. Demonstrated experience with industry relations, production services, and location management. Strong understanding of incentives, public-sector frameworks, and regulatory environments. Experience in budget development, program management, and staff supervision. Proficiency in photography, photo management, and digital asset systems. Strong written, verbal, and public speaking skills. Ability to manage high-profile relationships and navigate complex stakeholder environments. Advanced computer skills and adaptability to emerging media technologies. Willingness to work evenings and weekends and travel as required. Valid Class C Texas Driver’s License. EDUCATION & EXPERIENCE Bachelor’s degree in film, communications, media, business, fine arts, or a related field. Significant professional experience in film, television, or media production, with emphasis on production, location management, or industry leadership. Minimum of four years of administrative and supervisory responsibility. Experience with a film commission, public agency, or industry organization preferred. Equivalent combination of education and experience considered. PHYSICAL DEMANDS Ability to sit and stand for extended periods. Ability to lift approximately 40 pounds. Daily computer use for extended periods. Ability to read printed and digital materials. NOTE: This description portrays in general terms the type and levels of work performed and are not intended to be all-inclusive or to represent specific duties of anyone incumbent. The knowledge, skills, and abilities may be acquired through combination of formal schooling, self-education, prior experience, or on-the-job training.The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.This position offers a competitive salary. Please send a copy of your most recent resume. Applicants that need reasonable accommodation to complete the application process may contact- 915-534-0628Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor

General Sports BusinessTeamwork OnlineFilm & Creative Industries Commissioner
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USA Triathlon

Marketing Operations Manager

Colorado Springs, CO, USPosted 31 Jul 2026

Why Join Us?At USA Triathlon, we believe in the power of sport to transform lives. As part of the Marketing & Communications team, you’ll contribute to shaping the brand, amplifying our message through engaging storytelling , and supporting a vibrant multisport community ahead of the LA 2028 Olympic Games and beyond. This is an opportunity to make an impact, champion creativity, and help deliver initiatives that elevate the multisport movement.Position OverviewUSA Triathlon (USAT) is seeking a highly organized, strategic, and detail-oriented Marketing Operations Manager to lead the operational execution and continuous improvement of the organization’s marketing and communications function. This role is responsible for overseeing marketing operations, project management workflow optimization and cross-functional coordination across the department, ensuring projects are delivered on time, within scope, and to the highest quality standards.The ideal candidate is both strategic and solutions-oriented-able to anticipate needs, balance competing priorities, and keep projects aligned with organizational goals. They are confident and direct while leading with integrity and positive intent, advocate for themselves and the business, and thrive on collaboration. This role requires an excellent communicator who can bring people together, resolve challenges quickly, and create clarity in a fast-paced environment.Key ResponsibilitiesMarketing Operations and Workflow Project Management: Own and optimize the marketing intake, prioritization, and project management processes, ensuring campaigns and initiatives are delivered on time, within scope, and aligned with organizational priorities. Resource & Capacity Planning: Manage team workload, allocate resources based on priorities and capacity, and provide visibility into upcoming demand to maximize efficiency and team performance. Marketing Performance Measurement & Reporting: Develop and maintain operational dashboards and performance reporting, tracking key marketing metrics such as campaign delivery, email engagement, social performance, web traffic, project throughput, SLA adherence, and resource utilization to provide actionable insights for leadership.Communication & Collaboration: Act as the central liaison between marketing and other departments including Events, Membership, TeamUSA, USATri and Technology as well as creative, production, and client-facing teams. Communicate Marketing results and metrics to internal teams clearly, confidently, and proactively at all levels.Cross-Functional Deliverable Management: Serve as the primary coordinator for marketing-dependent deliverables owned by other departments and external partners, proactively tracking progress, resolving roadblocks, and escalating risks to ensure campaigns and initiatives remain on schedule.Strategic Thinking: Anticipate potential issues, risks, and needs, proposing solutions that keep projects moving forward and aligned with organizational goals.Marketing Technology Administration: Manage and optimize marketing work management and collaboration platforms, driving adoption, data accuracy, and process consistency across the department.Risk Management & Problem Resolution: Identify potential project risks, resource constraints, and operational bottlenecks early, implementing solutions and facilitating cross-functional collaboration to maintain momentum and delivery timelines.QualificationsBachelor's degree in Marketing, Communications, Project Management, or related field (or equivalent experience).3+ years of experience in marketing operations, project management or traffic management, ideally within an agency or fast-paced marketing environment.Proven ability to think strategically and anticipate needs or challenges in a dynamic environment.Confident and direct communicator who advocates for themselves and the business while leading with integrity and positive intent.Strong collaboration skills with the ability to build trust and alignment across teams and stakeholders.Exceptional organizational skills with the ability to manage multiple projects and priorities simultaneously.Proficiency in project management tools (e.g., Asana, Trello, Wrike, or similar).Detail-oriented with a strong focus on process, accuracy, and quality.Important Application InstructionsInterested candidates must apply directly through this link:https://recruiting.paylocity.com/recruiting/jobs/All/97afbf6c-8678-4655-94ce-b9c266739a21/USA-Triathlon-of-ColoradoWhy Join Us?At USA Triathlon, we believe in the power of sport to transform lives. As part of the Marketing & Communications team, you’ll contribute to shaping the brand, amplifying our message through engaging storytelling , and supporting a vibrant multisport community ahead of the LA 2028 Olympic Games and beyond. This is an opportunity to make an impact, champion creativity, and help deliver initiatives that elevate the multisport movement.Position OverviewUSA Triathlon (USAT) is seeking a highly organized, strategic, and detail-oriented Marketing Operations Manager to lead the operational execution and continuous improvement of the organization’s marketing and communications function. This role is responsible for overseeing marketing operations, project management workflow optimization and cross-functional coordination across the department, ensuring projects are delivered on time, within scope, and to the highest quality standards.The ideal candidate is both strategic and solutions-oriented-able to anticipate needs, balance competing priorities, and keep projects aligned with organizational goals. They are confident and direct while leading with integrity and positive intent, advocate for themselves and the business, and thrive on collaboration. This role requires an excellent communicator who can bring people together, resolve challenges quickly, and create clarity in a fast-paced environment.Key ResponsibilitiesQualificationsImportant Application InstructionsInterested candidates must apply directly through this link:https://recruiting.paylocity.com/recruiting/jobs/All/97afbf6c-8678-4655-94ce-b9c266739a21/USA-Triathlon-of-Colorado

General Sports BusinessTeamwork OnlineMarketing Operations Manager
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Oklahoma City Comets

Manager, Membership Experience

Oklahoma City, OK, USPosted 31 Jul 2026

The Membership Experience Manager will be responsible for managing all corporate season ticket accounts and generating additional revenue from this client base. This position will also manage the order process for all suite orders. The Membership Experience Manager will also manage the logistics for all Season Ticket Member events including building out schedule of events, invite schedule, and execution of each event. This position will also manage the process for all season ticket touchpoints that are made in the off-season and through the season. WHAT YOU’LL BE DOING:Act as lead contact for all suite partnersBuild relationships with suite partners and their staffs Meet and exceed needs of each individual suite partner Contact all partners on a regular basis for updates and feedback Be 100% accessible for questions or concerns during game days and non-game days’ Consistently monitor and prepare suites as needed before gates open/guests arrive on game days Manage corporate season ticket accounts, anticipating and resolving all season ticket member complaints, requests, and inquiries to drive high renewal rates and individual client upsells with a passion for customer careAct as main representative between PSC, suiteholders and Comets sales staff for all suite catering ordersCreate a constant communication loop with all season ticket accounts to ensure they have all information related to package (including upcoming events, payments, special promotions)Develop a strategic client engagement strategy tailored to account needs including but not limited to face-to-face visits, out of office meetings, presentations, phone calls, handwritten notes, emails, and premium client experiences on special occasionsFind opportunities to go above & beyond for season ticket member special occasions to drive loyaltyCoordinate between ticket leadership and marketing team in creating necessary marketing materials for all season ticket eventsTrack all account activity in Microsoft Dynamics (CRM)Process payments for STMs Troubleshoot season ticket member issuesManage all suite catering ordersOther duties and special projects as assigned QUALIFICATIONS2+ Years working in Ticket Service or Sales Customer service experience requiredExcellent interpersonal, communication, and customer service skills.Excellent organizational skills and attention to detail.Strong analytical and problem-solving skills.Ability to function well in a high-paced and at times stressful environment.Proficient with Microsoft Office Suite or related software.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.The Membership Experience Manager will be responsible for managing all corporate season ticket accounts and generating additional revenue from this client base. This position will also manage the order process for all suite orders. The Membership Experience Manager will also manage the logistics for all Season Ticket Member events including building out schedule of events, invite schedule, and execution of each event. This position will also manage the process for all season ticket touchpoints that are made in the off-season and through the season. WHAT YOU’LL BE DOING:QUALIFICATIONSWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

General Sports BusinessTeamwork OnlineManager, Membership Experience
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313 Presents

Sr. Director, Sales & Service

Detroit, MI, USPosted 31 Jul 2026

Job Summary:The Senior Director, Sales & Service is responsible for strategic leadership, revenue growth, and overall performance of sales and service operations across 313 Presents' portfolio of venues, premium experiences, memberships, and hospitality offerings. This role oversees the development and execution of integrated sales and retention strategies designed to maximize revenue, membership growth, customer lifetime value, venue utilization, and long-term profitability.Serving as the primary liaison between 313 Presents, Pistons Sports & Entertainment, and Ilitch Sports + Entertainment, the Vice President works closely with The Chief Consumer Revenue Officer, Ilitch Sports + Entertainment, and the Chief Revenue Officer, Pistons Sports & Entertainment to ensure alignment across organizations, leverage cross-property selling opportunities, and drive collaboration to maximize organizational revenue and deliver a seamless customer experience.The Senior Director leads a team of sales leaders, account executives, and service professionals responsible for acquiring, retaining, and growing customer relationships across memberships, premium seating, suites, hospitality products, and live entertainment experiences.Key Responsibilities:Lead the development and execution of strategic sales and service plans to achieve annual and long-term revenue, profitability, membership, and retention objectives.Develop and implement strategies that drive sustainable revenue growth while maximizing customer lifetime value and long-term engagement.Serve as the primary sales and service liaison between 313 Presents, Pistons Sports & Entertainment, and Ilitch Sports + Entertainment, ensuring alignment of strategy, communication, reporting, and execution across all organizations.Build and maintain strong relationships with executive leadership across partner organizations to identify collaborative opportunities, share best practices, and maximize cross-property revenue generation.Lead the organization's membership strategy, with a particular focus on growing and retaining recurring revenue products, including Pine Knob memberships, premium seating memberships, suites, hospitality offerings, and other subscription-based products.Develop innovative retention, renewal, and customer loyalty initiatives that strengthen customer relationships, improve retention rates, and increase long-term revenue performance.Establish and execute a comprehensive cross-selling strategy that leverages the full portfolio of entertainment, premium seating, hospitality, and event assets across 313 Presents, Pistons Sports & Entertainment, and Ilitch Sports + Entertainment.Ensure sales and service teams are effectively trained, aligned, and incentivized to sell products and experiences across multiple venues, while delivering consistent and best-in-class customer experience.Identify and execute new revenue opportunities, operational efficiencies, strategic partnerships, and business initiatives that drive incremental profitability and organizational growth.Collaborate with Booking and Ticket Operations, to manage ticket holds and membership sales forecasts.Partner closely with Finance to establish pricing strategies, budgets, forecasts, and annual financial targets while maintaining accountability for performance against established goals.Collaborate with Marketing to develop integrated marketing, promotional, and lead-generation strategies that support premium products, memberships, hospitality offerings, and venue utilization goals.Establish, monitor, and analyze key performance indicators and business metrics to evaluate performance, identify trends, inform decision-making, and guide strategic adjustments.Evaluate and enhance the sales approach by implementing industry-leading standards, processes, technology solutions, and consultative selling methodologies that maximize customer engagement and business results.Drive new business acquisition, customer retention, and account growth through the effective use of data, analytics, customer insights, and emerging technologies.Develop and manage secondary partner, distribution, and channel strategies tailored to the evolving premium marketplace and the unique dynamics of the Detroit market.Act as a senior organizational spokesperson on sales, membership, and revenue-related matters, effectively communicating strategy, performance, and priorities to internal and external stakeholders.Foster a culture of high performance, accountability, innovation, collaboration, and continuous improvement aligned with the organization's mission, values, and commitment to excellence.Lead, develop, and mentor sales and service leadership teams by establishing clear objectives, assigning accountability, conducting performance evaluations, supporting professional development, and overseeing hiring and workforce planning.Ensure exceptional service standards are maintained across all customer touchpoints, creating experiences that drive loyalty, advocacy, and long-term business growth.Required Knowledge, Skills and Abilities:Bachelor’s degree in business, Sports Management, Marketing, Hospitality, Communications, or a related field.Minimum of 10 years of progressively responsible leadership experience in sales, revenue generation, customer service, or related disciplines.Proven track record of leading high-performing sales and service organizations with responsibility for customer acquisition, retention, and recurring revenue growth.Demonstrated success developing and implementing revenue strategies that consistently met or exceeded business objectives.Experience leading membership-based businesses, subscription revenue models, premium seating programs, hospitality businesses, or comparable customer relationship-driven operations.Proven ability to lead complex, matrixed relationships across multiple business units, venues, brands, and stakeholder groups.Strong business acumen with experience managing budgets, forecasting revenue, developing pricing strategies, and driving profitability.Exceptional leadership, collaboration, relationship-building, and interpersonal skills with a demonstrated ability to build trust and influence at all organizational levels.Outstanding communication and presentation skills with the ability to effectively influence, negotiate, and communicate with executives, partners, customers, and stakeholders.Demonstrated ability to leverage data, analytics, and technology to improve performance and drive strategic decision-making.Proficiency with CRM platforms, sales technologies, reporting tools, and emerging industry best practices.Preferred Knowledge, Skills and Abilities:Knowledge of the Detroit market and regional business community.Experience within entertainment, live events, sports, hospitality, venue management, or related industries.Experience leading premium seating, hospitality, membership, or ticketing operations.Experience working across multiple venues, brands, or properties with responsibility for integrated revenue generation.Success building strategic partnerships and cross-organizational collaboration initiatives.The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of 313 Presents.313 Presents is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.PRIVACY POLICY

General Sports BusinessTeamwork OnlineSr. Director, Sales & Service
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Taymar Sales U

Senior Account Executive - George Washington University Athletics

Washington D.C., DC, USPosted 31 Jul 2026

Who We AreTaymar Sales U. is a sports marketing company, launched in 2019 with the idea of better serving clients in all areas of revenue generation, while providing opportunities for our colleagues to flourish and grow. Our innovative business model and high-energy approach fosters complete goal alignment, integration, and collaboration with our over 48 collegiate and professional sport clients. Our dedicated teams work on-site to offer comprehensive solutions in all areas of revenue generation, including day-to-day management of ticket sales, ticket operations, sponsorship, and/or annual giving.Taymar Sales U. is hiring top talent to learn, grow, and impact the revenue generation side of the sports business, and be a part of a fast-paced, dynamic environment. Members of our team are provided with career growth opportunities and daily development through accessibility to executive leadership and ownership of key business initiatives. Be part of a growing industry and company that is changing how college athletics drives revenue and increases fan attendance.See what our colleagues are saying about working at Taymar!Position Overview:Taymar Sales U.’s George Washington Athletics Ticket Sales & Service Sr. Account Executive position will learn and expand his/her knowledge of the fundamentals of the sales process through group sales, new season ticket sales and renewals across all ticketed sports. The Senior Account Executive position will receive training, development and be provided the opportunity for rapid career advancement to Senior level sales roles, and leadership positions with added responsibility.Responsibilities:Sell a full menu of ticket products for Men's & Women's Basketball and other athletic ticketed events, via outbound phone calls and face-to-face presentations including, but not limited to, season tickets, flex ticket packages, group tickets, premium tickets, and premium hospitality packages.Must be able to work evenings and weekends, as required. All home games will be worked in various capacities: prospecting appointments, sales tables, and game events.Build relationships in the community and expand business with current ticket holders and cold call new prospects and referrals to drive revenue.Build out, plan, prospect and execute large scale group sales initiatives.Work in the assigned on campus location on a daily basis as well as go on in person meetings out in the community.Contact businesses in the local area via outbound phone calls, appointment and event-based selling.Deliver excellent customer service and cultivate relationships with current and future fans.Represent the GW athletics department with the highest levels of character and integrity.Build internal relationships with the athletics department.Achieve and exceed quarterly and monthly sales goals established by management team.Other related duties as assigned by the General Manager.Qualifications:1-2 Years experience in a sports selling role, college or professional.Bachelor’s Degree with concentration in Sports Marketing or a related field.Comfort with making outbound phone calls in a professional and friendly manner.Strong work ethic, positive attitude and desire and ability to learn in a fast paced industry.Experience and success in an inside sales program or ticket sales role preferred.Strong drive to learn the sales process and grow your career rapidly.Full Time role.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Who We AreTaymar Sales U. is a sports marketing company, launched in 2019 with the idea of better serving clients in all areas of revenue generation, while providing opportunities for our colleagues to flourish and grow. Our innovative business model and high-energy approach fosters complete goal alignment, integration, and collaboration with our over 48 collegiate and professional sport clients. Our dedicated teams work on-site to offer comprehensive solutions in all areas of revenue generation, including day-to-day management of ticket sales, ticket operations, sponsorship, and/or annual giving.Taymar Sales U. is hiring top talent to learn, grow, and impact the revenue generation side of the sports business, and be a part of a fast-paced, dynamic environment. Members of our team are provided with career growth opportunities and daily development through accessibility to executive leadership and ownership of key business initiatives. Be part of a growing industry and company that is changing how college athletics drives revenue and increases fan attendance.See what our colleagues are saying about working at Taymar!Position Overview:Taymar Sales U.’s George Washington Athletics Ticket Sales & Service Sr. Account Executive position will learn and expand his/her knowledge of the fundamentals of the sales process through group sales, new season ticket sales and renewals across all ticketed sports. The Senior Account Executive position will receive training, development and be provided the opportunity for rapid career advancement to Senior level sales roles, and leadership positions with added responsibility.Responsibilities:Qualifications:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

BasketballTeamwork OnlineSenior Account Executive George Washington University Athletics
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