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Search: operations
Northern California Golf Association

Manager, Women's Golf Events

Pebble Beach, CA, USPosted 29 Jul 2026

Founded in 1901, the Northern California Golf Association is the largest allied golf association in the United States. The NCGA has roughly 200,000 members who belong to more than 1,300 member clubs throughout Northern California. The NCGA vision is “to ensure the game is vibrant, inclusive, and accessible” and is focused on enhancing the lives of Northern California golfers by helping them enjoy the benefits of golf for a lifetime. As a key partner with the USGA, the NCGA provides its members with official handicap indexes and helps oversee several critical governance areas for the game of golf. The NCGA owns and operates two golf courses (Poppy Hills and Poppy Ridge), conducts more than 650 days of golf events each year, including championships and competitive golf tournaments for all abilities, and casual golf outings and trips. The NCGA also publishes NCGA Golf magazine, and secures exclusive member discounts on products and services. Through the NCGA Foundation, the organization created and expanded Youth on Course, which provides kids access to golf for $5 or less at over 1,700 golf courses across the US and Canada.Position: Manager, Women's Golf EventsStatus: ExemptReports to: Director, Women's GolfPOSITION SUMMARY:This position oversees the execution of women’s tournaments, one day, and some special events. This role works closely with golf course staff, volunteers, NCGA members and other program leaders to ensure events and activities run smoothly. This role balances critical pre-event administrative planning with some active, day-of-event hosting to deliver exceptional experiences for members. The position reports to the Director, Women’s Golf and is expected to work cooperatively with other employees across the organization to achieve desired results. This person works independently with general guidance and is expected to make independent decisions.DUTIES AND RESPONSIBILITIES:Responsible for the administration of NCGA Women’s One Day Series & Legacy Tournaments, through the Blue Golf Tournament Management software including but not limited to:Set up event registration with entry fees and eligibility requirementsMonitor registration deadlines, track capacity, and create teams, flights, and pairingsSend appropriate reports to course and volunteer staffCoordinate with golf facilities including scheduling, pre and post event communication, food and beverage, and billing. Communicate changes and updates to department staff, facilities and volunteers.Manage assigned events on-site including but not limited to course set-up, player registration, monitoring pace of play, scoring, awards and announcements.Manage and update points programs including Team of the Year and Players of the Year.Collaborate with golf course staff to confirm event logistics and obtain necessary information for players.Communicate event details, updates, and results with members and facilities in a timely and professional manner.Work with event volunteers to provide appropriate information for their successful execution of events.Assist with other events as needed including but not limited to the Weekend Net Tour, Senior Series, and Mixed Team programs.Track and report on participation, tournament results, satisfaction reports as needed.Assist with planning, coordination, and administrative needs of the Joy of Golf program.Assist with additional administrative or program-related tasks as needed.Provide additional Operations Department support as assignedRespond to member inquiries and provide outstanding customer service.Support safe work habits and a safe working environment at all times.Other duties as assigned, including professional development.REQUIRED QUALIFICATIONS:GED and/or 2-3 years of related experience.Strong knowledge of golf tournament formats and the rules of golf.Strong attention to detail, ability to handle multiple tasks simultaneously, meet deadlines, and a strong work ethicExcellent customer service and interpersonal skills, strong communication and organizational skills.NCGA/USGA rules certified within the first 2-3 years of employment (if not already).Ability to work well in a team-oriented work environment as well as work well individually with general supervision.Strong communication skills, both orally and in writing. Ability to communicate effectively with guests, management, vendors/suppliers, the general public and other employees of the NCGA. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Must have reliable transportation, valid driver’s license and provide proof of insurance. The job requires travel as necessary with overnight stays.PREFERRED QUALIFICATIONS:Bachelor’s DegreePrevious experience with Blue Golf Software.Knowledge of and passion for the game of golf (strongly preferred).WORK SCHEDULE:During the tournament off-season, the schedule is typically Monday to Friday, 8am-5pm.During the tournament season, nights and weekends will be required, with the ability to flex schedule as appropriate.COMPENSATION AND BENEFITS:This is a full-time, Exempt position, with a starting salary in the range of $70,300 to $75,000 annually. Some clothing will be provided, with the employee expected to source and maintain a high-standard of attire at all times. Benefit package includes health, dental and vision insurance. Dependents may be added with premiums paid by the employee. Participation in the company’s 401k plan after one full year of employment. PTO, holidays, meals, and golf benefits also included.APPLICATION INSTRUCTIONS:After applying through Teamwork Online, please be sure to also apply on the external application link - https://recruiting.paylocity.com/recruiting/jobs/Apply/4375778/Northern-California-Golf-Association/Manager-Womens-Golf-Events-NCGA.Founded in 1901, the Northern California Golf Association is the largest allied golf association in the United States. The NCGA has roughly 200,000 members who belong to more than 1,300 member clubs throughout Northern California. The NCGA vision is “to ensure the game is vibrant, inclusive, and accessible” and is focused on enhancing the lives of Northern California golfers by helping them enjoy the benefits of golf for a lifetime. As a key partner with the USGA, the NCGA provides its members with official handicap indexes and helps oversee several critical governance areas for the game of golf. The NCGA owns and operates two golf courses (Poppy Hills and Poppy Ridge), conducts more than 650 days of golf events each year, including championships and competitive golf tournaments for all abilities, and casual golf outings and trips. The NCGA also publishes NCGA Golf magazine, and secures exclusive member discounts on products and services. Through the NCGA Foundation, the organization created and expanded Youth on Course, which provides kids access to golf for $5 or less at over 1,700 golf courses across the US and Canada.Position: Manager, Women's Golf EventsStatus: ExemptReports to: Director, Women's GolfPOSITION SUMMARY:This position oversees the execution of women’s tournaments, one day, and some special events. This role works closely with golf course staff, volunteers, NCGA members and other program leaders to ensure events and activities run smoothly. This role balances critical pre-event administrative planning with some active, day-of-event hosting to deliver exceptional experiences for members. The position reports to the Director, Women’s Golf and is expected to work cooperatively with other employees across the organization to achieve desired results. This person works independently with general guidance and is expected to make independent decisions.DUTIES AND RESPONSIBILITIES:REQUIRED QUALIFICATIONS:PREFERRED QUALIFICATIONS:WORK SCHEDULE:COMPENSATION AND BENEFITS:This is a full-time, Exempt position, with a starting salary in the range of $70,300 to $75,000 annually. Some clothing will be provided, with the employee expected to source and maintain a high-standard of attire at all times. Benefit package includes health, dental and vision insurance. Dependents may be added with premiums paid by the employee. Participation in the company’s 401k plan after one full year of employment. PTO, holidays, meals, and golf benefits also included.APPLICATION INSTRUCTIONS:After applying through Teamwork Online, please be sure to also apply on the external application link - https://recruiting.paylocity.com/recruiting/jobs/Apply/4375778/Northern-California-Golf-Association/Manager-Womens-Golf-Events-NCGA.

GolfTeamwork OnlineManager, Women's Golf Events
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FIFA

Ticketing Digital Communications Coordinator

BrazilPosted 28 Jul 2026

Ticketing Digital Communications CoordinatorDepartment: Ticketing, Hospitality & Stadium RevenueEmployment Type: Fixed Term - Full TimeLocation: BrazilDescriptionFIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.THE POSITIONReporting organizationally to the Ticketing Customer Relationship Senior Manager and working closely with the Ticketing Digital Communications Manager, the Ticketing Digital Communications Coordinator will help serve Ticketing and Hospitality efforts for the FIFA Women's World Cup 2027™. This role will coordinate the planning and execution of all customer communications and collaterals across the ticket sales process, in line with the applicable sales strategy and ticketing requirements, working closely with all other sub-teams and Functional Areas to ensure consistent delivery. The Ticketing Digital Communications Coordinator focuses particularly on the delivery of accurate, consistent, and relevant outputs to ensure that the customer has all the relevant information needed before, during, and after the purchase process for the FIFA Women's World Cup 2027™, within the right timing, the correct format and the appropriate language for each customer. Coordinate the creation and delivery of all ticket sales collateral and customer communications, including drafting, reviewing, translating, implementing, and maintaining them to meet quality and timing requirements, in line with the established strategy and processes. Draft and review the sales collaterals and customer communications, which include but are not limited to: content for online ticketing portals and mobile apps, FIFA.com pages, FAQs portal, Standard Responses, Chatbot scripts, ticketing guides, call centre and IVR scripts, transactional emails and customer communications. Coordinate with internal and external stakeholders to execute the review and translation of all content into relevant languages, following established processes and ensuring quality and timeliness. Maintain the ticketing glossary and respective translations, ensuring their correct and consistent implementation. Regularly liaise with the Customer Care team to review the effectiveness of the sales collaterals and the customer communications. Support the identification and implementation of solutions to proactively communicate with customers and contribute to customer information and satisfaction goals. Monitor and continuously update all sales collaterals and customer communications, to ensure accuracy, relevance, and consistency at all times during the ticketing customer journey process. Support the team to ensure timely and effective content management of online ticketing portals and mobile ticketing apps, including the execution of applicable user acceptance tests. Ensure all sales collaterals and customer communications are accurate, consistent, relevant, and compliant with the applicable sales strategy and ticketing requirements. Support the use of a CRM system and a Marketing Automation Tool to send transactional emails and mass communications to customers, including building and sending of audiences, workflows, emails, communications, and respective reporting of results. Ensure an efficient administration and archive of all versions of sales collaterals and customer communications, in all languages. Ensure adherence to specific operational deadlines and compliance with ticketing policies and regulations. YOUR PROFILE SKILLS FRAMEWORK ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyse one’s behaviour, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans. EDUCATION & QUALIFICATIONS Bachelor's or master's degree or equivalent in a relevant area such as Digital Marketing, Communications, or similar. WORK EXPERIENCE Minimum three years of experience creating and coordinating content for ticketing processes/solutions for events, ideally in the sports industry. Experience using content management and Marketing Automation Tools within large-scale projects, ideally inside ticketing and/or sports events, requiring strong communication and organizational skills. Coordinating projects related to content creation and/or translations that require attention to detail, ensuring accuracy and consistency. Venue and onsite operations experience for large-scale events, ideally in the sports industry, is nice to have. Communication and problem-solving skills. Translation experience, translating digital content and documents from English to Portuguese and vice-versa, would be an advantage. LANGUAGES Fluent in English and Portuguese, spoken and written. A native level of at least one of the following: French, Spanish, German or Arabic is nice to have. TECHNOLOGY Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools. Marketing Automation Tools and Content management platforms. Experience with Ticketing Systems is nice to have. Certifications & Requirements Ability to re-locate to Rio de Janeiro Right to work in Brazil FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.Reporting organizationally to the Ticketing Customer Relationship Senior Manager and working closely with the Ticketing Digital Communications Manager, the Ticketing Digital Communications Coordinator will help serve Ticketing and Hospitality efforts for the FIFA Women's World Cup 2027™. This role will coordinate the planning and execution of all customer communications and collaterals across the ticket sales process, in line with the applicable sales strategy and ticketing requirements, working closely with all other sub-teams and Functional Areas to ensure consistent delivery. The Ticketing Digital Communications Coordinator focuses particularly on the delivery of accurate, consistent, and relevant outputs to ensure that the customer has all the relevant information needed before, during, and after the purchase process for the FIFA Women's World Cup 2027™, within the right timing, the correct format and the appropriate language for each customer. SKILLS FRAMEWORK ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyse one’s behaviour, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans. EDUCATION & QUALIFICATIONS Bachelor's or master's degree or equivalent in a relevant area such as Digital Marketing, Communications, or similar. WORK EXPERIENCE LANGUAGES Fluent in English and Portuguese, spoken and written. A native level of at least one of the following: French, Spanish, German or Arabic is nice to have. TECHNOLOGY Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools. Marketing Automation Tools and Content management platforms. Experience with Ticketing Systems is nice to have. Certifications & Requirements

Full-timeGeneral Sports BusinessFIFATicketing, Hospitality & Stadium RevenueFixed Term - Full TimeBrazil
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FIFA

Ticketing Group Sales Coordinator

BrazilPosted 28 Jul 2026

Ticketing Group Sales CoordinatorDepartment: Ticketing, Hospitality & Stadium RevenueEmployment Type: Fixed Term - Full TimeLocation: BrazilDescriptionFIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.THE POSITIONReporting organizationally to the Ticketing Customer Relationship Senior Manager and working closely with the Ticketing Group Sales Manager, the Ticketing Group Sales Coordinator will help serve Ticketing and Hospitality efforts for the FIFA Women's World Cup 2027™. This role will support the implementation of the customer care strategies and processes for Group Sales Customers, to specifically fulfil all Group Sales ticketing requirements and ensure a smooth and successful ticketing operation for these customers. The Ticketing Group Sales Coordinator must ensure compliance with the applicable sales strategy and the FIFA ticketing requirements, policies and regulations, whilst providing support to Group Sales customers with ticketing issues and enquiries. The Ticketing Group Sales Coordinator focuses particularly on the delivery of effective ticketing customer care for the FIFA Women's World Cup 2027. KEY RESPONSIBILITIESImplement customer care processes across all established communications channels (email, phone, and any other ticketing bespoke systems), in line with the applicable strategy. Support regular quality assurance checks across the customer care operation, in line with the sales strategy and FIFA ticketing requirements, policies and regulations. Perform customer care ticketing processes (back office and onsite) whenever required. Support and maintain relationships with Group Sales customers, resolving issues and enquiries. Monitor ticket inventory, order status and deadlines for Group Sales bookings. Issue all necessary ticketing communications and be able to translate into required languages, where applicable. Present ticketing information to Group Sales customers and other stakeholders, both in person and online, as required. Follow established communication and escalation processes and support their consistent implementation across stakeholders. Implement quality control procedures to ensure that any deviation from requirements is detected and corrected as soon as possible. Support the research and implementation of solutions to increase the productivity of the group sales customer care team and maximize customer information and satisfaction. Analyse and report regularly on KPIs and the effectiveness of customer care being delivered. Proactively identify and report on patterns and risks and implement processes to mitigate them. Ensure that all customer care processes are in compliance with the different FIFA functional areas requirements, including but not limited to Legal, Sustainability, Data Protection, Finance, etc. Liaise with internal and external stakeholders to ensure the relevant customer care information is available and share applicable knowledge. Ensure an efficient administration and archive of all versions of customer care and knowledge base, in all languages. Report on the implementation of sales strategy and ticketing requirements. Ensure adherence to specific operational deadlines and project plans and compliance with ticketing policies, regulations and GDPR. YOUR PROFILE SKILLS FRAMEWORK ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyse one’s behaviour, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculate risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans. EDUCATION & QUALIFICATIONS Bachelor's or Master's degree or equivalent in relevant areas. WORK EXPERIENCE Experience in the planning and delivery of a similar project for a major international sports event. Experience in customer care delivery for Group Sales, corporate customers and/or business stakeholders. Experience working within small, cross-functional teams, with exposure to day-to-day task coordination. Delivery of user acceptance tests. Ticketing. Venue and onsite operations experience for major sports events. Customer Service. Excellent communication and relationship management. Good numeracy. Courtesy and Cooperation. Accountability and Transparency. Analysis and Innovation. Flexibility and Adaptability. Perseverance and Dedication. Proactivity and Organisation. Time Management and Prioritisation. LANGUAGES Fluent in English and Portuguese, spoken and written. Fluent in Spanish, French or German, spoken and written. TECHNOLOGY Proficient in MS Office (Excel, Word, PowerPoint, Monday) and planning software and online collaboration tools CRM software for case management, including automatic and manual management of the cases. Certifications & Requirements Ability to re-locate to Rio de Janeiro Right to work in Brazil FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.Reporting organizationally to the Ticketing Customer Relationship Senior Manager and working closely with the Ticketing Group Sales Manager, the Ticketing Group Sales Coordinator will help serve Ticketing and Hospitality efforts for the FIFA Women's World Cup 2027™. This role will support the implementation of the customer care strategies and processes for Group Sales Customers, to specifically fulfil all Group Sales ticketing requirements and ensure a smooth and successful ticketing operation for these customers. The Ticketing Group Sales Coordinator must ensure compliance with the applicable sales strategy and the FIFA ticketing requirements, policies and regulations, whilst providing support to Group Sales customers with ticketing issues and enquiries. The Ticketing Group Sales Coordinator focuses particularly on the delivery of effective ticketing customer care for the FIFA Women's World Cup 2027. KEY RESPONSIBILITIESImplement customer care processes across all established communications channels (email, phone, and any other ticketing bespoke systems), in line with the applicable strategy. SKILLS FRAMEWORK ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyse one’s behaviour, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculate risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans. EDUCATION & QUALIFICATIONS Bachelor's or Master's degree or equivalent in relevant areas. WORK EXPERIENCE LANGUAGES Fluent in English and Portuguese, spoken and written. Fluent in Spanish, French or German, spoken and written. TECHNOLOGY Certifications & Requirements

Full-timeGeneral Sports BusinessFIFATicketing, Hospitality & Stadium RevenueFixed Term - Full TimeBrazil
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FIFA

Event Experiences Coordinator

BrazilPosted 28 Jul 2026

Event Experiences CoordinatorDepartment: Commercial & MarketingEmployment Type: Fixed Term - Full TimeLocation: BrazilDescriptionFIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.THE POSITIONThe Event Experiences Coordinator provides day-to-day administrative, planning and coordination support to the Event Experiences / Experiential Marketing team, with a particular focus on FIFA Fan Festival™ and FIFA Trophy Tour FWWC2027 deliverables and other experiential marketing activations. The role helps the team stay organized by maintaining SharePoint management, documentation administration, tracker updates including WeTrack, meeting notes and agenda preparation, action tracking, calendars, reporting support, project planning and presentations and budget tracking. Working closely with the Zurich-based team, local teams and internal and external stakeholders, the coordinator ensures that actions, deadlines, decisions and dependencies are clearly captured and followed up. KEY RESPONSIBILITIES Project Coordination & Administration Provide day-to-day coordination and administrative support across FIFA Fan Festival™ and FIFA Trophy Tour FWWC2027 and related experiential marketing workstreams. Maintain all SharePoint folders, project documents and records, ensuring files are correctly saved, updated, organized, and easy to access. Support project planning by updating timelines, milestone trackers, deliverables lists, approval logs, action trackers, and status documents. Monitor deadlines, deliverables, risks and dependencies, escalating delays or blockers when required. Meetings, Calendars & Follow-ups Coordinate meeting calendars, schedule meetings, send invitations, prepare agendas, and ensure the right stakeholders are included. Attend key meetings, take clear meeting notes, capture decisions, and circulate summaries with actions, owners, and deadlines. Follow up with internal teams, Host Cities, agencies, suppliers and stakeholders to ensure agreed actions are completed on time. Maintain action trackers and ensure progress is visible to the Zurich-based team, and local team. Reporting, Budget & Procurement Support Support weekly reporting by gathering updates, consolidating inputs, and preparing clear status summaries. Assist with reports, presentations, project updates, and post-event documentation for FIFA27, Host Cities, and relevant stakeholders. Support budget tracking by maintaining budget files, spend trackers, PO updates, and invoice logs. Assist with procurement administration, supplier onboarding, purchase orders, invoices, and approvals. YOUR PROFILE Strong experience in project coordination, event administration, marketing operations, client account coordination or a similar role. Experience supporting projects within an event, marketing, communications, or operations environment. Strong organizational skills with the ability to manage multiple tasks, trackers, deadlines, and stakeholders at the same time. Excellent attention to detail and ability to maintain accurate documentation, reports, meeting notes, and project records. Experience taking meeting minutes, preparing action lists and following up with teams, agencies, suppliers, or stakeholders. Good understanding of project planning tools, including timelines, action trackers, status reports, and reporting templates. Comfortable supporting budget tracking, procurement administration, invoice logs and related financial documentation. Proficient in Office 365, including Outlook, Word, Excel and PowerPoint; excellent knowledge of MS Teams, SharePoint / OneDrive and Monday.com or similar tools. Experience working in a multi-national, multi-cultural, and multi-stakeholder environment is desirable. Flexible, adaptable, proactive, detail-oriented, and comfortable working in a fast-paced environment with fixed deadlines and changing priorities. Team player with a positive attitude, strong follow-up skills and willingness to go the extra mile. Right to work in Brazil. Fluent in English (spoken and written) Fluent in Portuguese (spoken and written) Ability to re-locate to Rio de Janeiro. FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.The Event Experiences Coordinator provides day-to-day administrative, planning and coordination support to the Event Experiences / Experiential Marketing team, with a particular focus on FIFA Fan Festival™ and FIFA Trophy Tour FWWC2027 deliverables and other experiential marketing activations. The role helps the team stay organized by maintaining SharePoint management, documentation administration, tracker updates including WeTrack, meeting notes and agenda preparation, action tracking, calendars, reporting support, project planning and presentations and budget tracking. Working closely with the Zurich-based team, local teams and internal and external stakeholders, the coordinator ensures that actions, deadlines, decisions and dependencies are clearly captured and followed up. KEY RESPONSIBILITIES

Full-timeGeneral Sports BusinessFIFACommercial & MarketingFixed Term - Full TimeBrazil
Full job detailsView job
FIFA

Ticketing Member Associations Customer Care

BrazilPosted 28 Jul 2026

Ticketing Member Associations Customer CareDepartment: Ticketing, Hospitality & Stadium RevenueEmployment Type: Fixed Term - Full TimeLocation: BrazilDescriptionFIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.THE POSITIONReporting organizationally to the Ticketing Customer Relationship Senior Manager the Ticketing Member Associations Customer Care Manager will help serve Ticketing and Hospitality efforts for the FIFA Women’s World Cup 2027™. This role will be responsible for planning and management of the customer care strategies and processes for Group Sales Customers to specifically fulfil all FIFA’s Member Associations ticketing requirements and ensure a smooth and successful ticketing operation for these key FIFA stakeholders. The Customer Care Manager must ensure compliance with the applicable sales strategy and the FIFA ticketing requirements, policies and regulations whilst providing support to all Member Associations with ticketing issues and enquiries. The Customer Care Manager focuses particularly on the delivery of effective ticketing customer care for the FIFA Women’s World Cup 2027. Plan and implement effective customer care strategies and processes across all the established communications channels (email, phone and any other ticketing bespoke systems); Train and manage a small team, in line with the sales strategy and FIFA ticketing requirements, policies and regulations; including regular quality assurance checks; Perform customer care ticketing processes (back office and onsite) whenever required; Build, manage and maintain successful relationships with all FIFA’s Member Associations whilst resolving all issues and enquiries; Manage and monitor the ticket quota and requests allocated to FIFA Member Associations; Issue all necessary ticketing communications and be able to translate into required languages, where applicable; Present ticketing information to Member Associations and other stakeholders both in person and online; Plan effective communication and escalation processes and ensure implementation within the team; Plan and implement quality control procedures to ensure that any deviation from the requirements is detected and corrected as soon as possible; Actively research and implement solutions to pro-actively increase the productivity of the group sales customer care team, and maximise customer information and satisfaction; Analyse and report regularly on KPIs and the effectiveness of customer care being delivered; Pro-actively identify and report on patterns and risks, and implement processes to mitigate them; Ensure that all customer care processes are in compliance with the different FIFA functional areas requirements, including but not limited to Legal, Sustainability, Data Protection, Finance, etc.; Liaise with internal and external stakeholders to ensure the relevant customer care information is available and share applicable knowledge; Ensure an efficient administration and archive of all versions of customer care and knowledge base, in all languages; Report on the implementation of sales strategy and ticketing requirements; Ensure adherence to specific operational deadlines and project plans and compliance with ticketing policies, regulations and GDPR.YOUR PROFILE SKILLS FRAMEWORK ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyse one’s behaviour, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculate risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans. EDUCATION & QUALIFICATIONS Bachelor's or Master's degree or equivalent in relevant areas. WORK EXPERIENCE Planning and delivery of a similar project for a major international sport event Planning and delivery of Customer Care for corporate customers/business stakeholders Leading and managing small teams Delivery of user acceptance tests Ticketing Venue and onsite operations experience for major sports event Customer Service Excellent communication and relationship management Good numeracy Courtesy and Cooperation Accountability and Transparency Analysis and Innovation Flexibility and Adaptability Perseverance and Dedication Proactivity and Organisation Time Management and Prioritisation LANGUAGES Fluent in English and Portuguese, spoken and written. Fluent in Spanish, French or German, spoken and written. TECHNOLOGY Proficient in MS Office (Excel, Word, PowerPoint, Monday) and planning software and online collaboration tools CRM software for case management, including automatic and manual management of the cases. Certifications & Requirements Ability to re-locate to Rio de Janeiro Right to work in Brazil FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.Reporting organizationally to the Ticketing Customer Relationship Senior Manager the Ticketing Member Associations Customer Care Manager will help serve Ticketing and Hospitality efforts for the FIFA Women’s World Cup 2027™. This role will be responsible for planning and management of the customer care strategies and processes for Group Sales Customers to specifically fulfil all FIFA’s Member Associations ticketing requirements and ensure a smooth and successful ticketing operation for these key FIFA stakeholders. The Customer Care Manager must ensure compliance with the applicable sales strategy and the FIFA ticketing requirements, policies and regulations whilst providing support to all Member Associations with ticketing issues and enquiries. The Customer Care Manager focuses particularly on the delivery of effective ticketing customer care for the FIFA Women’s World Cup 2027. SKILLS FRAMEWORK ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyse one’s behaviour, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculate risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans. EDUCATION & QUALIFICATIONS Bachelor's or Master's degree or equivalent in relevant areas. WORK EXPERIENCE LANGUAGES Fluent in English and Portuguese, spoken and written. Fluent in Spanish, French or German, spoken and written. TECHNOLOGY Certifications & Requirements

Full-timeGeneral Sports BusinessFIFATicketing, Hospitality & Stadium RevenueFixed Term - Full TimeBrazil
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FIFA

Ticketing General Public Customer Care Manager

BrazilPosted 28 Jul 2026

Ticketing General Public Customer Care ManagerDepartment: Ticketing, Hospitality & Stadium RevenueEmployment Type: Fixed Term - Full TimeLocation: BrazilDescriptionFIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.THE POSITIONReporting to the Ticketing Customer Relationship Senior Manager, the Ticketing General Public Customer Care Manager owns the design, implementation and performance of the customer care strategy for General Public ticket buyers across the FIFA Women's World Cup 2027™ ticketing and hospitality operation. The role translates FIFA's ticketing requirements and the tournament's sales strategy into a working service model (service levels, escalation paths, vendor standards) and leads the resources responsible for delivering it. Given the tournament's international buyer base, the role carries direct accountability for service quality to overseas clients, including language coverage, time-zone alignment and cross-border payment and fraud edge cases. Define and own the customer care strategy and operating model across every channel (contact forms, call center, chatbot, email, and any added over time), setting the direction that Coordinators, Specialists and outsourced teams execute day to day. Own the end-to-end relationship with outsourced customer care and call center providers — contract terms and SLAs, onboarding and setup, ongoing performance management, and renewal or renegotiation decisions when service falls short. Define the training curriculum and certification standards for customer care and call center staff, aligned to the sales strategy and FIFA ticketing regulations, and hold providers and team leads accountable for delivery quality and pass rates. Step into direct customer care delivery (back office and onsite) only for cases requiring Manager-level authority — media-sensitive escalations, VIP-adjacent complaints surfacing through the General Public channel, or capacity gaps during peak on-sale periods and match days. Design and own the escalation governance framework across channels and teams, and act as the final internal escalation point before matters reach the Senior Manager. Set the quality control framework and standards and own the corrective-action decisions when the QA team flags deviations from service requirements. Own the case management strategy inside the CRM — workflow design, automation rules, and the logic for what's handled automatically versus manually — partnering with the CRM/Digital team on system configuration. Build the business case for, and drive adoption of, productivity and satisfaction improvements — tooling, process redesign, agent enablement — across customer care and call center operations. Identify and report patterns and risks to the Senior Manager and relevant FIFA stakeholders, own the mitigation processes, and escalate anything beyond the team's authority to resolve. Act as Customer Care's point of accountability toward FIFA functional areas (Legal, Sustainability, Data Protection, Finance, etc.), translating their requirements into operational process and owning any compliance gaps that surface. Define the KPI framework for customer care and call center performance, and use CRM and other systems' output to make staffing, resourcing and vendor-performance decisions — reporting outcomes to the Senior Manager. Lead the Quality Assurance team: set methodology and standards, and use QA findings to drive corrective action across the wider operation, in-house and outsourced. Own the governance model for the multilingual customer care knowledge base — standards, versioning, ownership — with day-to-day administration executed by the team. YOUR PROFILE SKILLS FRAMEWORK ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyse one’s behaviour, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculate risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans. EDUCATION & QUALIFICATIONS Bachelor's or Master's degree or equivalent in relevant areas. WORK EXPERIENCE Minimum five years experience in leading large teams, including in-house staff and external service providers, with international and different cultural backgrounds under the same goal. Minimum three years experience in leading Ticketing Customer Care teams on major international sports events, including recruitment, training, and the delivery of the project. Planning, managing, and conducting ticketing customer care strategies and processes for world-scale projects, experience in International Sports Events, including previous FIFA World Cups. Venue and onsite operations experience for ticketing and/or Sport Events. Experience in similar role during previous FIFA World Cups. Team-leading skills, able to lead multicultural teams. Communication and problem-solving skills. LANGUAGES Fluent in English and Portuguese, spoken and written. Spanish and/or additional languages is highly advantageous. TECHNOLOGY Proficient in MS Office (Excel, Word, PowerPoint, Monday) and planning software and online collaboration tools CRM software for case management, including automatic and manual management of the cases. Certifications & Requirements Ability to re-locate to Rio de Janeiro Right to work in Brazil FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.Reporting to the Ticketing Customer Relationship Senior Manager, the Ticketing General Public Customer Care Manager owns the design, implementation and performance of the customer care strategy for General Public ticket buyers across the FIFA Women's World Cup 2027™ ticketing and hospitality operation. The role translates FIFA's ticketing requirements and the tournament's sales strategy into a working service model (service levels, escalation paths, vendor standards) and leads the resources responsible for delivering it. Given the tournament's international buyer base, the role carries direct accountability for service quality to overseas clients, including language coverage, time-zone alignment and cross-border payment and fraud edge cases. SKILLS FRAMEWORK ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyse one’s behaviour, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculate risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans. EDUCATION & QUALIFICATIONS Bachelor's or Master's degree or equivalent in relevant areas. WORK EXPERIENCE LANGUAGES Fluent in English and Portuguese, spoken and written. Spanish and/or additional languages is highly advantageous. TECHNOLOGY Certifications & Requirements

Full-timeGeneral Sports BusinessFIFATicketing, Hospitality & Stadium RevenueFixed Term - Full TimeBrazil
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Augusta National Golf Club

Technical Product Manager

Augusta, GA, USPosted 28 Jul 2026

Reporting to the Senior Director of Software Engineering and Data Analytics, the Technical Product Manager is responsible for guiding the strategy, planning, prioritization, and evolution of Augusta National’s internally developed software platforms and systems. This role combines strong product management skills with the ability to understand technical concepts, collaborate closely with engineering, and ensure solutions effectively support operational needs. The Technical Product Manager will define product requirements, manage roadmaps, and partner with cross-functional stakeholders to deliver intuitive, reliable, and scalable systems.This position is a full-time, on-site role in Augusta, GA.Job Responsibilities:Develop and manage product roadmaps, prioritization frameworks, and release plans for internally developed software platforms and systems, balancing operational needs, modernization efforts, system reliability, scalability, and enhancement requests.Translate business requirements, operational needs, user feedback, and technical priorities into clear product specifications, user stories, and acceptance criteria.Collaborate closely with engineering leadership to understand system architecture, technical constraints, dependencies, and modernization opportunities while ensuring solutions remain feasible and sustainable.Lead discovery efforts by analyzing workflows, identifying system gaps, evaluating operational inefficiencies, and recommending both functional enhancements and platform improvements.Facilitate planning and delivery processes that support a hybrid development environment, balancing long-term platform initiatives, operational priorities, and business-driven timelines while adapting to seasonal and event-driven organizational needs.Own implementation and rollout activities, including communication, documentation, and training support.Partner with stakeholders across operations, engineering, and analytics to ensure alignment with organizational objectives.Performs other duties which are deemed by management to be an important part of the job.Physical demands are outlined immediately below.Physical Demands:Acceptable level of hearing and vision to perform job duties.Occasionally required to walk and work with hands and arms, lift up to 25 pounds and/or drive a golf cart.Constantly required to sit, sometimes for several hours at a time, and use their hands and fingers to operate a computer.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Qualifications: Skills/Knowledge/Attributes:Strong understanding of software products and technical systems, including the ability to engage in discussions around system architecture, integrations, data flows, technical debt, scalability, reliability.Demonstrated ability to partner effectively with senior engineering and business leaders to prioritize technical investments and platform improvements.Experience partnering closely with engineering teams in Agile, hybrid, or iterative delivery environments, including using tools such as Jira or Azure DevOps.Proficiency in using data and metrics to inform prioritization and product decisions.Experience managing internal business systems or enterprise platforms, including balancing operational support, modernization initiatives, and enhancement requests within a shared roadmap.Familiarity with analytics, reporting, or data platform initiatives.Relative Experience/Education:Bachelor's degree in Computer Science, Information Systems, Engineering, Business, Analytics, or a related field preferred.Minimum of three (3) to five (5) years of experience in product management, technical product management or a related role supporting software products, internal platforms, or enterprise applications requiredRequired License(s):Possess a valid driver’s license and/or successfully complete the Club’s internal motor vehicle training programProjected Work Schedule: Normal work hours are 8:30 am to 5:00 pm, Monday through Friday. Must be available to work nights, weekends, and holidays.Work Authorization & Sponsorship:Applicants must be legally authorized to work in the United States at the time of hire. We are unable to provide visa sponsorship for this position.

GolfTeamwork OnlineTechnical Product Manager
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Atlanta Hawks

Manager, Parking and Traffic

Atlanta, GA, USPosted 28 Jul 2026

Who are we:A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we’re looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.Who are you:An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you’re committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you’d be shocked if guests weren’t positively impacted by their interactions with you.The Manager, Parking and Traffic supports the planning, coordination, and execution of parking operations for State Farm Arena, home of the Atlanta Hawks and more than 175 annual events. Reporting to the Director of Parking & Traffic, this position administers parking technology, supports and maintains parking equipment, analyzes and maintains operational data and reporting, coordinates with our parking operator (OVG) on event execution, and supports continuous improvement initiatives that enhance operational efficiency and the guest experience. The Manager serves as a key operational resource by partnering with internal departments to ensure successful event execution. Essential Responsibilities – Operations (50%) Coordinate day-to-day parking operations for all arena events in partnership with OVG. Assist with event planning meetings and operational readiness. Ensure parking lots are configured and prepared for each event. Monitor event-day parking operations and communicate operational issues to leadership. Coordinate operational changes with Event Operations, Security, Guest Services, Marketing, and Finance. Document post-event operational reviews and lessons learned. Support implementation of operational improvements and SOPs. Respond to guest parking issues and assist with service recovery. Traffic Operations (10%) Support event-day traffic operations by monitoring ingress, egress, traffic flow, and roadway access in coordination with internal and external stakeholders. Assist with traffic staffing plans to ensure appropriate coverage for event operations. Monitor traffic staff deployment and communicate operational concerns to leadership. Review and track traffic staffing schedules, attendance, and records for accuracy. Help document traffic-related operational issues, staffing concerns, and post-event observations to support continuous improvement. Technology & Parking Systems (20%) Serve as primary administrator for parking technology platforms. Configure parking events within reservation, inventory, and parking management systems. Maintain accurate parking system data across platforms. Coordinate software testing, upgrades, and implementation of new parking technologies. Troubleshoot parking technology with vendors and IT. Maintain system documentation and train OVG on parking software and equipment. Data & Analytics (15%) Produce recurring reports and dashboards for leadership. Analyze utilization, occupancy, revenue trends, and operational metrics. Assist with forecasting parking demand using historical event data. Audit parking data for accuracy. Support business reviews by preparing operational and financial reporting. Identify trends and recommend operational efficiencies through data analysis. Parking Equipment & Parking Location Management (5%) Maintain inventory of parking equipment, technology assets, and facility-related materials. Coordinate preventive maintenance schedules for parking equipment and facility systems. Track equipment repairs, maintenance activity, and vendor service requests to ensure timely resolution. Monitor the performance and condition of parking equipment and facility assets; recommend repairs or replacements as needed. Help maintain parking facilities in a clean, safe, and operational condition. Identify, document, and report facility, maintenance, and equipment issues to the appropriate internal teams and vendor partners. Follow up on reported issues to support timely completion and resolution. Assist with routine inspections of parking areas, equipment, and facility conditions before and after events. Qualifications Bachelor's degree in Business, Sports Management, Hospitality, Information Systems, or related field preferred. 2–4 years of experience in parking operations, venue operations, event operations, transportation, or hospitality. Experience administering operational technology platforms. Strong analytical skills with Microsoft Excel. Experience developing reports and dashboards. Familiarity with Power BI, Tableau, or similar visualization software preferred. Experience with parking technologies such as Parkmobile, JustPark, Parkwhiz, Flash Parking, or similar systems preferred. Experience with access control systems, payment kiosks, license plate recognition, handheld scanners, and mobile payment applications preferred. Strong customer service, communication, organizational, and problem-solving skills. Ability to work evenings, weekends, and holidays in support of events. Physical Requirements & Work Environment Requires frequent walking throughout parking facilities, occasional lifting up to 25 pounds, and the ability to work outdoors in varying weather conditions. Must be available to work evenings, weekends, and holidays based on the event schedule. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.If this opportunity looks exciting to you, please complete the application process. Go Hawks!The Manager, Parking and Traffic supports the planning, coordination, and execution of parking operations for State Farm Arena, home of the Atlanta Hawks and more than 175 annual events. Reporting to the Director of Parking & Traffic, this position administers parking technology, supports and maintains parking equipment, analyzes and maintains operational data and reporting, coordinates with our parking operator (OVG) on event execution, and supports continuous improvement initiatives that enhance operational efficiency and the guest experience. The Manager serves as a key operational resource by partnering with internal departments to ensure successful event execution. Essential Responsibilities – Operations (50%) Coordinate day-to-day parking operations for all arena events in partnership with OVG. Assist with event planning meetings and operational readiness. Ensure parking lots are configured and prepared for each event. Monitor event-day parking operations and communicate operational issues to leadership. Coordinate operational changes with Event Operations, Security, Guest Services, Marketing, and Finance. Document post-event operational reviews and lessons learned. Support implementation of operational improvements and SOPs. Respond to guest parking issues and assist with service recovery. Traffic Operations (10%) Support event-day traffic operations by monitoring ingress, egress, traffic flow, and roadway access in coordination with internal and external stakeholders. Assist with traffic staffing plans to ensure appropriate coverage for event operations. Monitor traffic staff deployment and communicate operational concerns to leadership. Review and track traffic staffing schedules, attendance, and records for accuracy. Help document traffic-related operational issues, staffing concerns, and post-event observations to support continuous improvement. Technology & Parking Systems (20%) The Manager, Parking and Traffic supports the planning, coordination, and execution of parking operations for State Farm Arena, home of the Atlanta Hawks and more than 175 annual events. Reporting to the Director of Parking & Traffic, this position administers parking technology, supports and maintains parking equipment, analyzes and maintains operational data and reporting, coordinates with our parking operator (OVG) on event execution, and supports continuous improvement initiatives that enhance operational efficiency and the guest experience. The Manager serves as a key operational resource by partnering with internal departments to ensure successful event execution. Essential Responsibilities – Operations (50%) Coordinate day-to-day parking operations for all arena events in partnership with OVG. Assist with event planning meetings and operational readiness. Ensure parking lots are configured and prepared for each event. Monitor event-day parking operations and communicate operational issues to leadership. Coordinate operational changes with Event Operations, Security, Guest Services, Marketing, and Finance. Document post-event operational reviews and lessons learned. Support implementation of operational improvements and SOPs. Respond to guest parking issues and assist with service recovery. Traffic Operations (10%) Support event-day traffic operations by monitoring ingress, egress, traffic flow, and roadway access in coordination with internal and external stakeholders. Assist with traffic staffing plans to ensure appropriate coverage for event operations. Monitor traffic staff deployment and communicate operational concerns to leadership. Review and track traffic staffing schedules, attendance, and records for accuracy. Help document traffic-related operational issues, staffing concerns, and post-event observations to support continuous improvement. Technology & Parking Systems (20%) Serve as primary administrator for parking technology platforms. Configure parking events within reservation, inventory, and parking management systems. Maintain accurate parking system data across platforms. Coordinate software testing, upgrades, and implementation of new parking technologies. Troubleshoot parking technology with vendors and IT. Maintain system documentation and train OVG on parking software and equipment. Data & Analytics (15%) Produce recurring reports and dashboards for leadership. Analyze utilization, occupancy, revenue trends, and operational metrics. Assist with forecasting parking demand using historical event data. Audit parking data for accuracy. Support business reviews by preparing operational and financial reporting. Identify trends and recommend operational efficiencies through data analysis. Parking Equipment & Parking Location Management (5%) Maintain inventory of parking equipment, technology assets, and facility-related materials. Coordinate preventive maintenance schedules for parking equipment and facility systems. Track equipment repairs, maintenance activity, and vendor service requests to ensure timely resolution. Monitor the performance and condition of parking equipment and facility assets; recommend repairs or replacements as needed. Help maintain parking facilities in a clean, safe, and operational condition. Identify, document, and report facility, maintenance, and equipment issues to the appropriate internal teams and vendor partners. Serve as primary administrator for parking technology platforms. Configure parking events within reservation, inventory, and parking management systems. Maintain accurate parking system data across platforms. Coordinate software testing, upgrades, and implementation of new parking technologies. Troubleshoot parking technology with vendors and IT. Maintain system documentation and train OVG on parking software and equipment. Data & Analytics (15%) Produce recurring reports and dashboards for leadership. Analyze utilization, occupancy, revenue trends, and operational metrics. Assist with forecasting parking demand using historical event data. Audit parking data for accuracy. Support business reviews by preparing operational and financial reporting. Identify trends and recommend operational efficiencies through data analysis. Parking Equipment & Parking Location Management (5%) Maintain inventory of parking equipment, technology assets, and facility-related materials. Coordinate preventive maintenance schedules for parking equipment and facility systems. Track equipment repairs, maintenance activity, and vendor service requests to ensure timely resolution. Monitor the performance and condition of parking equipment and facility assets; recommend repairs or replacements as needed. Help maintain parking facilities in a clean, safe, and operational condition. Identify, document, and report facility, maintenance, and equipment issues to the appropriate internal teams and vendor partners. Follow up on reported issues to support timely completion and resolution. Assist with routine inspections of parking areas, equipment, and facility conditions before and after events. Qualifications Bachelor's degree in Business, Sports Management, Hospitality, Information Systems, or related field preferred. 2–4 years of experience in parking operations, venue operations, event operations, transportation, or hospitality. Experience administering operational technology platforms. Strong analytical skills with Microsoft Excel. Experience developing reports and dashboards. Familiarity with Power BI, Tableau, or similar visualization software preferred. Experience with parking technologies such as Parkmobile, JustPark, Parkwhiz, Flash Parking, or similar systems preferred. Experience with access control systems, payment kiosks, license plate recognition, handheld scanners, and mobile payment applications preferred. Strong customer service, communication, organizational, and problem-solving skills. Ability to work evenings, weekends, and holidays in support of events. Physical Requirements & Work Environment Requires frequent walking throughout parking facilities, occasional lifting up to 25 pounds, and the ability to work outdoors in varying weather conditions. Must be available to work evenings, weekends, and holidays based on the event schedule. Follow up on reported issues to support timely completion and resolution. Assist with routine inspections of parking areas, equipment, and facility conditions before and after events. Qualifications Bachelor's degree in Business, Sports Management, Hospitality, Information Systems, or related field preferred. 2–4 years of experience in parking operations, venue operations, event operations, transportation, or hospitality. Experience administering operational technology platforms. Strong analytical skills with Microsoft Excel. Experience developing reports and dashboards. Familiarity with Power BI, Tableau, or similar visualization software preferred. Experience with parking technologies such as Parkmobile, JustPark, Parkwhiz, Flash Parking, or similar systems preferred. Experience with access control systems, payment kiosks, license plate recognition, handheld scanners, and mobile payment applications preferred. Strong customer service, communication, organizational, and problem-solving skills. Ability to work evenings, weekends, and holidays in support of events. Physical Requirements & Work Environment Requires frequent walking throughout parking facilities, occasional lifting up to 25 pounds, and the ability to work outdoors in varying weather conditions. Must be available to work evenings, weekends, and holidays based on the event schedule.

BasketballTeamwork OnlineManager, Parking And Traffic
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NHRA

Race Operations - Minnesota

Brainerd, MN, USPosted 28 Jul 2026

Company Overview: At the National Hot Rod Association (NHRA), we crave speed. We race the fastest vehicles in motorsports at speeds of more than 300 mph, with power exceeding 11,000 hp. Our MISSION is to preserve, protect, promote, and evolve the sport of drag racing; furthermore, focus on the safety of the sport, while entertaining and educating all involved. At NHRA, we believe in Speed for All. Our CORE VALUES are enabled and intertwined in all we do, on and off the track. Safety: In all aspects of our sport and workplace. Excellence & Professionalism: We strive for excellence in all we do and maintaining professionalism on and off the track.Collaboration/Teamwork: Commitment to working together and sharing as a team.Great Work Environment: A supportive and inclusive atmosphere that fosters creativity, innovation, and growth where our employees feel valued and motivated.Integrity: We uphold the highest standards of fairness and transparency in all decisions affecting our employees and stakeholders.Inclusion: An environment where all employees feel valued, respected, and empowered.NHRA continues to race forward with a number of key initiatives, including a multiyear partnership with FOX Sports to televise NHRA events from the NHRA Mission Foods Drag Racing Series, the NHRA Lucas Oil Drag Racing Series, and the Pro Mod Drag Racing Series. FOX Sports networks aired more than 500 hours of programming throughout the year, highlighted by 20+ race-day shows, including eight on FOX’s national network, in addition to qualifying broadcasts throughout the weekend. NHRA fans continue to be some of the most loyal in any sport.Location: Brainerd International RacewayFLSA/Salary: $11.41/hr.Dates: August 20-23, 2026Position Summary:We seek personnel to assist with track prep, various areas of the staging lanes, and on the drag strip (ready line, water box, and start line) at the Brainerd International Raceway during the NHRA Brainerd Nationals. As a member of the Race Operations Team, you will be an essential part of the guest experience. Your job will be to keep our fans, racers, and crew members safe and informed while still maintaining a fun and friendly atmosphere. Team members are responsible for maintaining safety protocols, communicating effectively with drivers and fans, and fostering a fun, friendly atmosphere throughout race events. The race is August 20th-23rd and entails work which can include long hours (12-14+) outside in potentially extreme weather, and in a fast-paced environment.Essential Duties and Responsibilities: Perform duties on the drag strip including ready line, water box, and start line operations during race eventsEnsure the safety of guests, participants, and staff by enforcing safety protocolsCommunicate clearly and effectively with drivers, crew members, and other race operations personnelMaintain a professional, fun, and friendly atmosphere while interacting with fans and participantsFollow directions from race officials and supervisors to support efficient event operationsAdapt to changing assignments and work locations as needed during eventsContribute to the overall guest experience by delivering excellent customer servicePerform other duties as assigned to support race day operations and eventsMinimum Skills and Qualifications:Must be at least 18 years of age. Must be flexible with meal periods. Must be able to enforce policies and procedures, including start line policies, to ensure a safe environment for all guests.Ability to sit, stand, walk, bend, push, pull, run, climb stairs, and lift up to 50 pounds as needed.Must have a valid driver’s license and be insurable under NHRA insurance policy. A general knowledge of racing is preferred.Must arrive on time and ready to work at shift start.Ability to work well within a team and independently.Ability to understand and follow written and verbal directions.Ability to communicate effectively with coworkers, racers, crew members, and guests.Must be able to handle sounds at a high volume.Equal Opportunity StatementNHRA is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital status, veteran/military status, or any other protected class under federal/CA law, offering reasonable accommodations.I acknowledge that all information I have provided in conjunction with this employment application is true, accurate, and complete. I understand that any false statement, omission, or misrepresentation provided by me can lead to the rejection and elimination of my employment consideration, rescission of a job offer, or termination of employment if hired. I understand that this application is not an offer of employment and that, if hired, my employment is at-will, meaning either the company or I can terminate the employment relationship at any time, for any reason, with or without cause, subject to applicable law.Company Overview: At the National Hot Rod Association (NHRA), we crave speed. We race the fastest vehicles in motorsports at speeds of more than 300 mph, with power exceeding 11,000 hp. Our MISSION is to preserve, protect, promote, and evolve the sport of drag racing; furthermore, focus on the safety of the sport, while entertaining and educating all involved. At NHRA, we believe in Speed for All. Our CORE VALUES are enabled and intertwined in all we do, on and off the track. Safety: In all aspects of our sport and workplace. Excellence & Professionalism: We strive for excellence in all we do and maintaining professionalism on and off the track.Collaboration/Teamwork: Commitment to working together and sharing as a team.Great Work Environment: A supportive and inclusive atmosphere that fosters creativity, innovation, and growth where our employees feel valued and motivated.Integrity: We uphold the highest standards of fairness and transparency in all decisions affecting our employees and stakeholders.Inclusion: An environment where all employees feel valued, respected, and empowered.NHRA continues to race forward with a number of key initiatives, including a multiyear partnership with FOX Sports to televise NHRA events from the NHRA Mission Foods Drag Racing Series, the NHRA Lucas Oil Drag Racing Series, and the Pro Mod Drag Racing Series. FOX Sports networks aired more than 500 hours of programming throughout the year, highlighted by 20+ race-day shows, including eight on FOX’s national network, in addition to qualifying broadcasts throughout the weekend. NHRA fans continue to be some of the most loyal in any sport.Location: Brainerd International RacewayFLSA/Salary: $11.41/hr.Dates: August 20-23, 2026Position Summary:We seek personnel to assist with track prep, various areas of the staging lanes, and on the drag strip (ready line, water box, and start line) at the Brainerd International Raceway during the NHRA Brainerd Nationals. As a member of the Race Operations Team, you will be an essential part of the guest experience. Your job will be to keep our fans, racers, and crew members safe and informed while still maintaining a fun and friendly atmosphere. Team members are responsible for maintaining safety protocols, communicating effectively with drivers and fans, and fostering a fun, friendly atmosphere throughout race events. The race is August 20th-23rd and entails work which can include long hours (12-14+) outside in potentially extreme weather, and in a fast-paced environment.Essential Duties and Responsibilities: Minimum Skills and Qualifications:Equal Opportunity StatementNHRA is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital status, veteran/military status, or any other protected class under federal/CA law, offering reasonable accommodations.I acknowledge that all information I have provided in conjunction with this employment application is true, accurate, and complete. I understand that any false statement, omission, or misrepresentation provided by me can lead to the rejection and elimination of my employment consideration, rescission of a job offer, or termination of employment if hired. I understand that this application is not an offer of employment and that, if hired, my employment is at-will, meaning either the company or I can terminate the employment relationship at any time, for any reason, with or without cause, subject to applicable law.

Motorsport & RacingTeamwork OnlineRace Operations Minnesota
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Kilowatt Events

Associate Director, Guest Experience

San Diego, CA, USPosted 28 Jul 2026

Job Description:The Associate Director, Guest Experience is a full-time exempt position with Kilowatt Events, Inc. This role is responsible for leading the strategy, execution, and evolution of workforce management projects across large-scale events, festivals, experiential activations, and client programs. A core part of this role is leading a team responsible for recruiting, training, scheduling, and managing temporary guest services and wayfinding staff ranging from 50 people to up to 1,000+ staff on peak event days. This position will also manage and mentor Kilowatt team members and contractors. The ideal candidate thrives in high-energy environments, is solutions-oriented under pressure, and has experience navigating the unique challenges of nontraditional venues, temporary event sites, outdoor environments, and large public-facing events. It is critical to have specialized experience that goes beyond general event operations: candidates ideally can show they have personally built and run staffing programs at this scale, as opposed to supervising staff hired by others or within a permanent, turnkey venue.The ideal candidate is a proactive leader who can anticipate guest and operational needs, make informed real-time decisions, and collaborate cross-functionally with production, operations, security, staffing, vendors, and client teams to deliver seamless, memorable experiences at scale. This position reports to the Director, Events and is responsible for leading strategic decision-making to create exceptional programs and experiences for both clients and Kilowatt.Location and Benefits:The selected candidate will be based in Southern California with working sessions in the San Diego office (minimum of 8 days in office per year if not San Diego based) and project-related travel required 15-20% . Health benefits will be provided after 60 days. Why You Will Love This Role:1. Work on High-Profile Events: From fan festivals and corporate activations to large-scale entertainment productions, you’ll take the lead in delivering memorable, headline-worthy events.2. Make a Real Impact: As a key decision-maker, you’ll directly shape event success and collaborate with top-tier clients, sponsors, and venues.3. Travel and Flexibility: Combine your love for creativity and logistics while traveling to exciting event locations.4. Building and Leading a Team: Work with a growing company to lead and build a department of talented professionals. Help influence decision making that molds the company and team’s future. Essential Functions:Workforce Recruitment & Management Lead the end-to-end recruitment strategy for temporary and seasonal events workforce, scaling programs from 50 to 1,000+ staff on peak event days.Design, implement, and continuously improve training programs to ensure temporary staff are prepared to delivery consistent, high-quality guest experiences at scale.Build staffing plans, schedules, and credentialing processes that ensure adequate coverage across all event roles, shifts, and venue zones.Partner with staffing agencies, recruiting platforms, and internal HR/staffing teams to source, vet, and onboard qualified temporary staff on tight tightlines. Develop and manage labor budgets and staffing cost forecasts; track actuals against plan and adjust staffing models as needed.Establish clear performance standards, onsite supervisory structures, and escalation protocols to manage large temporary teams effectively on event days.Continuously evaluate and refine workforce strategy based on post-event data, rentinoed trends, and client feedback. Pre-planning and Post-event Reconciliation:Create, implement, and manage guest service programs from design through executionWork closely with all event stakeholders to garner a holistic understanding of the event and venueCommunicate with clients, teammates, and suppliers in a timely, positive, and efficient manner.Budget Management:Manage event budgets and ensure alignment with projected costs. Work with accounting to reconcile vendor invoices as necessary. Manage budget billbacks working with accounting and procuring approvals from various stakeholders. Reconcile invoices, budgets, and event metrics post-event. Create post-event reports for clients and track recommendations for improving future events.Program Development:o Devise strategic DOT maps that ensure fan needs are being met across the venueo Manage the development of service team trainings o Work closely with staffing, security, ticketing, and sponsorship teams for an overall positive fan experience o Oversee the production of daily rundowns or briefing sheets for all teamsTeam Supervision and Management:Manage and mentor a team of Guest Experience managers, freelancers, and contractors to optimize performance. Delegate tasks effectively and ensure accountability.Client and Stakeholder Relationship Management:Develop and maintain relationships with clients, sponsors, vendors, partners, and venues to align on goals and expectations.Act as the primary liaison to resolve conflicts, anticipate stakeholder needs, and ensure client satisfaction. Identify new business opportunities and support Sales Team in RFPs and proposals as needed.Onsite Program Execution:Execute onsite programs successfully, meeting all deadlines and solving problems as they arise. Support and lead onsite teams of staff and vendors supporting project deadlines and team morale.Professional Development:Continuously work on professional development to stay current on trends, research, technology, and networking opportunities relevant to events and self-development. Contribute to creative ideation and event design by collaborating on concepts for opening ceremonies, experiential activations, or fan experiences.Health and Safety:Adhere to all health and safety protocols.· Qualifications:1. 8+ years working in the event industry. 2. 5+ years of direct, hands-on experience recruiting, training, and managing large temporary or seasonal workforces in the live event industry, with demonstrated experience scaling staffing projects from the ground up.3. Proven leadership and strategic planning experience overseeing workforce operations – including recruitment strategy, training design, scheduling, labor budgeting, and performance management at scale. 4. Ability to travel frequently and for extended durations (up to 2-3 weeks at a time). 5. A passion for creating excellent event experiences6. Strong leadership and communication skills and the desire to nurture and grow a team7. The ability to multitask and support many projects at the same time8. Exceptional project management skills9. Proficiency in Microsoft Office Suite.10. 3+ Professional references required.Who We Are:Kilowatt Events is a woman owned, live event production business that specializes in building and operating temporary event venues, designing custom brand activations, and creating turnkey programs for the fan experience. Our expertise has supported televised world-class sporting productions, Red Carpets, Lifestyle Festivals, Fortune 100 Corporate Events and is proud to have collected a Sports EMMY for our work on the College Football National Championship for ESPN.Kilowatt is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.The annual base salary range for this position is $105,000 – $110,000. The pay scale provided is the range that Kilowatt Events reasonably expects to pay as starting base compensation for this role. All Kilowatt Events compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with Kilowatt Events’ operational business needs and applicable law. Job Description:The Associate Director, Guest Experience is a full-time exempt position with Kilowatt Events, Inc. This role is responsible for leading the strategy, execution, and evolution of workforce management projects across large-scale events, festivals, experiential activations, and client programs. A core part of this role is leading a team responsible for recruiting, training, scheduling, and managing temporary guest services and wayfinding staff ranging from 50 people to up to 1,000+ staff on peak event days. This position will also manage and mentor Kilowatt team members and contractors. The ideal candidate thrives in high-energy environments, is solutions-oriented under pressure, and has experience navigating the unique challenges of nontraditional venues, temporary event sites, outdoor environments, and large public-facing events. It is critical to have specialized experience that goes beyond general event operations: candidates ideally can show they have personally built and run staffing programs at this scale, as opposed to supervising staff hired by others or within a permanent, turnkey venue.The ideal candidate is a proactive leader who can anticipate guest and operational needs, make informed real-time decisions, and collaborate cross-functionally with production, operations, security, staffing, vendors, and client teams to deliver seamless, memorable experiences at scale. This position reports to the Director, Events and is responsible for leading strategic decision-making to create exceptional programs and experiences for both clients and Kilowatt.Location and Benefits:The selected candidate will be based in Southern California with working sessions in the San Diego office (minimum of 8 days in office per year if not San Diego based) and project-related travel required 15-20% . Health benefits will be provided after 60 days. Why You Will Love This Role:1. Work on High-Profile Events: From fan festivals and corporate activations to large-scale entertainment productions, you’ll take the lead in delivering memorable, headline-worthy events.2. Make a Real Impact: As a key decision-maker, you’ll directly shape event success and collaborate with top-tier clients, sponsors, and venues.3. Travel and Flexibility: Combine your love for creativity and logistics while traveling to exciting event locations.4. Building and Leading a Team: Work with a growing company to lead and build a department of talented professionals. Help influence decision making that molds the company and team’s future. Essential Functions:· Qualifications:1. 8+ years working in the event industry. 2. 5+ years of direct, hands-on experience recruiting, training, and managing large temporary or seasonal workforces in the live event industry, with demonstrated experience scaling staffing projects from the ground up.3. Proven leadership and strategic planning experience overseeing workforce operations – including recruitment strategy, training design, scheduling, labor budgeting, and performance management at scale. 4. Ability to travel frequently and for extended durations (up to 2-3 weeks at a time). 5. A passion for creating excellent event experiences6. Strong leadership and communication skills and the desire to nurture and grow a team7. The ability to multitask and support many projects at the same time8. Exceptional project management skills9. Proficiency in Microsoft Office Suite.10. 3+ Professional references required.Who We Are:Kilowatt Events is a woman owned, live event production business that specializes in building and operating temporary event venues, designing custom brand activations, and creating turnkey programs for the fan experience. Our expertise has supported televised world-class sporting productions, Red Carpets, Lifestyle Festivals, Fortune 100 Corporate Events and is proud to have collected a Sports EMMY for our work on the College Football National Championship for ESPN.Kilowatt is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.The annual base salary range for this position is $105,000 – $110,000. The pay scale provided is the range that Kilowatt Events reasonably expects to pay as starting base compensation for this role. All Kilowatt Events compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with Kilowatt Events’ operational business needs and applicable law.

FootballTeamwork OnlineAssociate Director, Guest Experience
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Elevate

Data Analyst

USPosted 28 Jul 2026

ABOUT ELEVATE: Elevate is an award-winning global sports and entertainment agency founded in 2018 and the chosen growth partner for the world’s leading brands, properties, and experience-driven businesses. Through one integrated model, Elevate serves as the trusted advisor for more than 1,000 clients, helping them solve complex challenges and drive business wins.What began in sports has evolved into a platform now serving clients across culture, attractions, culinary, and hotels. Today, Elevate brings operational expertise, data-driven intelligence, and world-class creativity together under one roof.Elevate’s more than 750 employees sit across 14 offices around the world, from North America to Europe to Asia, and speak and write in 17 different languages. For more information, visit us at www.oneelevate.com.Elevate Marketplace is seeking a full-time Data Analyst who will be responsible for providing support to the Data, Pricing, Operations, Sales, and Partner Strategy teams. The Data Analyst will hold a central role in all stages of the data interpretation and strategy processes. Ideal candidates will be able to work in a fast-paced environment and be organized, driven, efficient, and very detail-oriented. Job Responsibilities Include (but are not limited to):Building and executing effective data driven solutions to support partner priorities Obtaining, analyzing, and interpreting historical and current market sales data to provide actionable recommendations to partners Organizing and constructing data conclusions using business intelligence visualizations tools Creating and managing several types of sales and data reports Providing cross-department and organizational support as needed Required Skills/Knowledge· Meticulous attention to detail· Extensive knowledge of the sports landscape· Excellent organizational ability· Excellent time management skills· Strong ability to multitask in a fast-paced environment· Strong analytical and technical skills· Strong interpersonal communication skills· Desire to take initiative and be a self-starter· Ability to effectively work as part of a team and independently· Ability to thrive in a remote environment· Experience with R, Python, or other modeling languages· Experience with Microsoft Office and/or Google Suite· Proven track record of data interpretation and visualization· Knowledge of popular events (Music/Sports/Broadway/Family Shows)· Adaptability to fast changing scenariosRequired Education· Bachelor's degreeOther Information· This role is a full-time remote position· This position may require off-peak work on nights, weekends, and holidays as needed for PST hoursPosition and Benefit Details● Base compensation range of $19.24/hr - $24.04/hr plus discretionary bonus opportunity based on revenue goals and company performance● Medical, Dental, Vision, Life, Short-Term & Long-Term Disability Insurance + FSA, HSA, and more Strong attention to detail required● 401k Employer Match after meeting eligibility requirements● 14 Paid Holidays● Unlimited PTO● Paid Parental LeaveWorking Conditions:Travel Requirements:● Travel will not be frequent but may be required on occasionPhysical Demands:● Extensive work in front of a screen● This position requires sitting for extended periods while using a computer and/or phoneWork Environment:● RemoteThis position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at HR@oneelevate.comWe are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.ABOUT ELEVATE: Elevate is an award-winning global sports and entertainment agency founded in 2018 and the chosen growth partner for the world’s leading brands, properties, and experience-driven businesses. Through one integrated model, Elevate serves as the trusted advisor for more than 1,000 clients, helping them solve complex challenges and drive business wins.What began in sports has evolved into a platform now serving clients across culture, attractions, culinary, and hotels. Today, Elevate brings operational expertise, data-driven intelligence, and world-class creativity together under one roof.Elevate’s more than 750 employees sit across 14 offices around the world, from North America to Europe to Asia, and speak and write in 17 different languages. For more information, visit us at www.oneelevate.com.Elevate Marketplace is seeking a full-time Data Analyst who will be responsible for providing support to the Data, Pricing, Operations, Sales, and Partner Strategy teams. The Data Analyst will hold a central role in all stages of the data interpretation and strategy processes. Ideal candidates will be able to work in a fast-paced environment and be organized, driven, efficient, and very detail-oriented. Job Responsibilities Include (but are not limited to):Required Skills/Knowledge· Meticulous attention to detail· Extensive knowledge of the sports landscape· Excellent organizational ability· Excellent time management skills· Strong ability to multitask in a fast-paced environment· Strong analytical and technical skills· Strong interpersonal communication skills· Desire to take initiative and be a self-starter· Ability to effectively work as part of a team and independently· Ability to thrive in a remote environment· Experience with R, Python, or other modeling languages· Experience with Microsoft Office and/or Google Suite· Proven track record of data interpretation and visualization· Knowledge of popular events (Music/Sports/Broadway/Family Shows)· Adaptability to fast changing scenariosRequired Education· Bachelor's degreeOther Information· This role is a full-time remote position· This position may require off-peak work on nights, weekends, and holidays as needed for PST hoursPosition and Benefit Details● Base compensation range of $19.24/hr - $24.04/hr plus discretionary bonus opportunity based on revenue goals and company performance● Medical, Dental, Vision, Life, Short-Term & Long-Term Disability Insurance + FSA, HSA, and more Strong attention to detail required● 401k Employer Match after meeting eligibility requirements● 14 Paid Holidays● Unlimited PTO● Paid Parental LeaveWorking Conditions:Travel Requirements:● Travel will not be frequent but may be required on occasionPhysical Demands:● Extensive work in front of a screen● This position requires sitting for extended periods while using a computer and/or phoneWork Environment:● RemoteThis position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at HR@oneelevate.comWe are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.

General Sports BusinessTeamwork OnlineData Analyst
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