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Legends Global

Operations Intern | Highmark Stadium

Orchard Park, NY, USPosted 2 Sept 2026

THE ROLE We are looking for Operations Interns to join our team at New Highmark Stadium in Orchard Park, NY. As an Operations Intern, you will support the planning and execution of game‑day and event operations, assist with inventory, staffing coordination, and service logistics. This role offers hands‑on experience in large‑scale venue operations while working closely with cross‑functional teams to deliver an exceptional fan experience. This internship will last for the entirety of the Buffalo Bills Season. If you are looking to be a part of the excitement and energy of live stadium events, this is your opportunity to join a fast-paced and team-oriented environment! Opening in the 2026 NFL season, The New Highmark Stadium will become the new home of the Buffalo Bills. As the largest construction project in Western New York history, this stadium will have state-of-the-art technology that will enhance the fan experience. Join us as we remember the past, while looking forward to the future. ESSENTIAL FUNCTIONS Support gameday and event operations for food & beverage outlets, assisting with inventory control, staffing coordination, and service flow across the stadium. Collaborate with operations and culinary teams to ensure compliance with food safety standards, quality control, and timely service during high‑volume events. Analyze sales and operational data to help improve concession efficiency, reduce waste, and enhance the fan experience. Assist with vendor coordination, setup, and breakdown for NFL games and special events, gaining hands-on experience in large-scale venue operations. Practice safe work habits and complete company and venue safety and general compliance training. Maintain a pleasant and collaborative attitude towards customers, co-workers, and management. Adheres to the Legends Global and venue company policies. Other duties as assigned by management. Available to work non-traditional hours (Nights, Weekends & Holidays) QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be 18 years of age or older. At time of apply, must be a current student enrolled in an accredited college or university or have graduated within the past 6 months. Pursuing or recently completed coursework in Operations, Hospitality Management, Sports Management, Business, or related field. Strong attention to detail. Able to demonstrate flexibility and quickly adapt to changes. Ability to work every single scheduled event day. Ability to be self-motivated and work independently and work well as a team player. Ability to work in a fast-paced environment. Ability to understand written and oral direction and to communicate the same with others. COMPENSATION Competitive salary starting at $18/hour commensurate with experience. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Ability to lift/move/maneuver up to 75 lbs. Constant standing, walking, bending, reaching and repetitive motions. Ability to work in all weather conditions. Exposure to loud noises (i.e., fireworks, voices, and audio systems), flashing lights, and extreme heat/cold LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! NOTE: The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. THE ROLE We are looking for Operations Interns to join our team at New Highmark Stadium in Orchard Park, NY. As an Operations Intern, you will support the planning and execution of game‑day and event operations, assist with inventory, staffing coordination, and service logistics. This role offers hands‑on experience in large‑scale venue operations while working closely with cross‑functional teams to deliver an exceptional fan experience. This internship will last for the entirety of the Buffalo Bills Season. If you are looking to be a part of the excitement and energy of live stadium events, this is your opportunity to join a fast-paced and team-oriented environment! Opening in the 2026 NFL season, The New Highmark Stadium will become the new home of the Buffalo Bills. As the largest construction project in Western New York history, this stadium will have state-of-the-art technology that will enhance the fan experience. Join us as we remember the past, while looking forward to the future. ESSENTIAL FUNCTIONS Support gameday and event operations for food & beverage outlets, assisting with inventory control, staffing coordination, and service flow across the stadium. Collaborate with operations and culinary teams to ensure compliance with food safety standards, quality control, and timely service during high‑volume events. Analyze sales and operational data to help improve concession efficiency, reduce waste, and enhance the fan experience. Assist with vendor coordination, setup, and breakdown for NFL games and special events, gaining hands-on experience in large-scale venue operations. Practice safe work habits and complete company and venue safety and general compliance training. Maintain a pleasant and collaborative attitude towards customers, co-workers, and management. Adheres to the Legends Global and venue company policies. Other duties as assigned by management. Available to work non-traditional hours (Nights, Weekends & Holidays) QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be 18 years of age or older. At time of apply, must be a current student enrolled in an accredited college or university or have graduated within the past 6 months. Pursuing or recently completed coursework in Operations, Hospitality Management, Sports Management, Business, or related field. Strong attention to detail. THE ROLE We are looking for Operations Interns to join our team at New Highmark Stadium in Orchard Park, NY. As an Operations Intern, you will support the planning and execution of game‑day and event operations, assist with inventory, staffing coordination, and service logistics. This role offers hands‑on experience in large‑scale venue operations while working closely with cross‑functional teams to deliver an exceptional fan experience. This internship will last for the entirety of the Buffalo Bills Season. If you are looking to be a part of the excitement and energy of live stadium events, this is your opportunity to join a fast-paced and team-oriented environment! Opening in the 2026 NFL season, The New Highmark Stadium will become the new home of the Buffalo Bills. As the largest construction project in Western New York history, this stadium will have state-of-the-art technology that will enhance the fan experience. Join us as we remember the past, while looking forward to the future. ESSENTIAL FUNCTIONS Support gameday and event operations for food & beverage outlets, assisting with inventory control, staffing coordination, and service flow across the stadium. Collaborate with operations and culinary teams to ensure compliance with food safety standards, quality control, and timely service during high‑volume events. Analyze sales and operational data to help improve concession efficiency, reduce waste, and enhance the fan experience. Assist with vendor coordination, setup, and breakdown for NFL games and special events, gaining hands-on experience in large-scale venue operations. Practice safe work habits and complete company and venue safety and general compliance training. Maintain a pleasant and collaborative attitude towards customers, co-workers, and management. Adheres to the Legends Global and venue company policies. Other duties as assigned by management. Available to work non-traditional hours (Nights, Weekends & Holidays) QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be 18 years of age or older. At time of apply, must be a current student enrolled in an accredited college or university or have graduated within the past 6 months. Pursuing or recently completed coursework in Operations, Hospitality Management, Sports Management, Business, or related field. Strong attention to detail. Able to demonstrate flexibility and quickly adapt to changes. Ability to work every single scheduled event day. Ability to be self-motivated and work independently and work well as a team player. Ability to work in a fast-paced environment. Ability to understand written and oral direction and to communicate the same with others. COMPENSATION Competitive salary starting at $18/hour commensurate with experience. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Ability to lift/move/maneuver up to 75 lbs. Constant standing, walking, bending, reaching and repetitive motions. Ability to work in all weather conditions. Exposure to loud noises (i.e., fireworks, voices, and audio systems), flashing lights, and extreme heat/cold LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! NOTE: The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Able to demonstrate flexibility and quickly adapt to changes. Ability to work every single scheduled event day. Ability to be self-motivated and work independently and work well as a team player. Ability to work in a fast-paced environment. Ability to understand written and oral direction and to communicate the same with others. COMPENSATION Competitive salary starting at $18/hour commensurate with experience. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Ability to lift/move/maneuver up to 75 lbs. Constant standing, walking, bending, reaching and repetitive motions. Ability to work in all weather conditions. Exposure to loud noises (i.e., fireworks, voices, and audio systems), flashing lights, and extreme heat/cold LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! NOTE: The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

FootballTeamwork OnlineOperations Intern | Highmark Stadium
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Legends Global

Suites Manager | Raymond James Stadium

Tampa, FL, USPosted 2 Sept 2026

THE ROLE: Suites Manager LOCATION: Raymond James Stadium ABOUT LEGENDS GLOBAL Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center — from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking. With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow. The Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win — shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day. About the Role Under the direction of the Director of Premium, this individual will be responsible for effectively and profitably managing the overall operations of the Premium Suite Operation. About the Project/Venue Legends is the official hospitality partner of Raymond James Stadium, home to the Tampa Bay Buccaneers. The partnership includes overseeing the Raymond James Stadium food and beverage program development and management for concessions, suites and premium areas for all game days, concerts, special events and any food and beverage related activations for the iconic Pirate Ship. Join us in elevating the fan experience through unparalleled guest service and pride to make Raymond James Stadium one of the best stadiums in the NFL. WHAT YOU’LL DO (KEY RESPONSIBILITIES & OUTCOMES) Direct, implement and maintain a guest service and management philosophy that serves as a guide to respective team members. Develop and maintain premium menus to adapt to the ever-changing market, including delivery, presentation, and standards. Work directly with team specific Front Office, Ownership, Visiting Teams and League Executives. Build and maintain strong relationships with multi-year premium Suite holders as well as Individual Game Rentals. Coordinate menus, develop wine lists, handle guest relations and monitor adherence to quality assurance standards. Conducting meetings to update staff on daily goals & objectives. Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices. Maintain cost as it pertains to labor and operating supplies, work within budgeted guidelines. Assist the Premium Services Manager with the preparation of the annual fiscal budget and business plan for the upcoming season. Oversee departmental midyear and end of the year reports Ensure that all equipment is in proper operational condition and cleaned on a regular basis. Maintain staff and ensure proper hiring and promoting of associates per Legends Hospitality Standards. Perform other related duties, tasks, and responsibilities as required. WHAT YOU BRING (QUALIFICATIONS & EXPERIENCE) To perform this job successfully, the candidate must be able to perform each essential duty above the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. The ideal candidate will have a bachelor's degree with a minimum of 3-5 years management experience in the contract foodservice industry, preferably in premium services, catering and concessions environment for a sports and entertainment venue. Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment. Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills. Customer service oriented with the ability to interact with all levels of management Must be flexible to work extended hours due to business requirements including late nights, weekends, and holidays. Must be able to work in a team environment. Knowledge of accounting policy and procedures and POS Systems is required. Proficiency in Microsoft Word, Excel, and PowerPoint. WORK ENVIRONMENT & TRAVEL Location: On site Location/Venue: Raymond James Stadium At Legends Global, our people power every success. You’ll work alongside exceptional talent, learn from world-leading experts, and contribute to projects that set the standard across sports, entertainment, hospitality, and live experiences. If you’re driven to operate at the highest level, build with purpose, and help partners win on the biggest stages, you’ll thrive here. COMPENSATION This position offers a competitive salary commensurate with experience, skills, and qualifications. Legends Global offers a competitive total rewards package, including medical, vision, dental, life and disability insurance, paid vacation, and 401k plan. #LI-TS1THE ROLE: Suites Manager LOCATION: Raymond James Stadium ABOUT LEGENDS GLOBAL Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center — from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking. With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow. The Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win — shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day. About the Role Under the direction of the Director of Premium, this individual will be responsible for effectively and profitably managing the overall operations of the Premium Suite Operation. About the Project/Venue Legends is the official hospitality partner of Raymond James Stadium, home to the Tampa Bay Buccaneers. The partnership includes overseeing the Raymond James Stadium food and beverage program development and management for concessions, suites and premium areas for all game days, concerts, special events and any food and beverage related activations for the iconic Pirate Ship. Join us in elevating the fan experience through unparalleled guest service and pride to make Raymond James Stadium one of the best stadiums in the NFL. WHAT YOU’LL DO (KEY RESPONSIBILITIES & OUTCOMES) Direct, implement and maintain a guest service and management philosophy that serves as a guide to respective team members. Develop and maintain premium menus to adapt to the ever-changing market, including delivery, presentation, and standards. Work directly with team specific Front Office, Ownership, Visiting Teams and League Executives. Build and maintain strong relationships with multi-year premium Suite holders as well as Individual Game Rentals. Coordinate menus, develop wine lists, handle guest relations and monitor adherence to quality assurance standards. Conducting meetings to update staff on daily goals & objectives. Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices. Maintain cost as it pertains to labor and operating supplies, work within budgeted guidelines. Assist the Premium Services Manager with the preparation of the annual fiscal budget and business plan for the upcoming season. Oversee departmental midyear and end of the year reports Ensure that all equipment is in proper operational condition and cleaned on a regular basis. Maintain staff and ensure proper hiring and promoting of associates per Legends Hospitality Standards. Perform other related duties, tasks, and responsibilities as required. WHAT YOU BRING (QUALIFICATIONS & EXPERIENCE) To perform this job successfully, the candidate must be able to perform each essential duty above the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. The ideal candidate will have a bachelor's degree with a minimum of 3-5 years management experience in the contract foodservice industry, preferably in premium services, catering and concessions environment for a sports and entertainment venue. Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment. Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills. Customer service oriented with the ability to interact with all levels of management Must be flexible to work extended hours due to business requirements including late nights, weekends, and holidays. Must be able to work in a team environment. Knowledge of accounting policy and procedures and POS Systems is required. Proficiency in Microsoft Word, Excel, and PowerPoint. WORK ENVIRONMENT & TRAVEL Location: On site Location/Venue: Raymond James Stadium At Legends Global, our people power every success. You’ll work alongside exceptional talent, learn from world-leading experts, and contribute to projects that set the standard across sports, entertainment, hospitality, and live experiences. If you’re driven to operate at the highest level, build with purpose, and help partners win on the biggest stages, you’ll thrive here. COMPENSATION This position offers a competitive salary commensurate with experience, skills, and qualifications. Legends Global offers a competitive total rewards package, including medical, vision, dental, life and disability insurance, paid vacation, and 401k plan. #LI-TS1

FootballTeamwork OnlineSuites Manager | Raymond James Stadium
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UPSHOT Baltimore

Event & Operations Coordinator

Baltimore, MD, USPosted 2 Sept 2026

UPSHOT League - BaltimoreEvent & Operations Coordinator Job Description Position SummaryThe Event & Operations Coordinator is responsible for overseeing the day-to-day operational functions of the organization while managing merchandise operations, game day execution, fan engagement initiatives, and special events. This role serves as the primary liaison between the basketball operations staff, front office and arena management, ensuring seamless execution of home games and organizational events. The Event & Operations Coordinator will lead internship staff, oversee inventory and online merchandise sales, and coordinate operational event and game day logistics, while delivering an exceptional fan experience. Essential Duties & ResponsibilitiesOperations ManagementServe as the primary liaison between the Baltimore staff and arena management to ensure all operational needs are met. Prepare and distribute game day service notes, staffing assignments, parking lists, credentials, and operational timelines. Coordinate arena setup and breakdown for all home games and team events. Collaborate with internal departments to ensure operational readiness and successful event execution. Perform additional duties as assigned. Internship ProgramManage the organization's internship program. By recruiting, interviewing, hiring & training staff.Overseeing schedule and tasks for interns. 50/50 Raffle OperationsManage all aspects of the 50/50 raffle program and ensure compliance with state laws and regulations.Train staff on policies, procedures, and compliance requirements. Oversee raffle execution on game days and post event requirement. DASH AuctionsOversee the organization's DASH auction program. Coordinate season-long auction planning and determine featured auction items. Train staff on auction procedures and customer service expectations. Communicate with winning bidders and oversee fulfillment and shipping. Assist with autograph signings alongside the Equipment Manager and Operations staff. Respond to customer inquiries and provide excellent post-sale support. Community & Special EventsPlan and execute non-game events including: Season Ticket Member events Community engagement events Fan experiences Schedule mascot appearances for both game day and community events. Manage the Baltimore Kids Corner program by: Planning one Kids Club activation during a home game each month. Coordinating two off-site Kids Club events annually. Support additional organizational and promotional events as needed. Merchandise OperationsOversee all retail merchandise operations for home games and special events. Lead and mentor retail associates, interns, and part-time staff while promoting outstanding customer service. Train team members on merchandising standards, POS operations, inventory procedures, and company policies. Assist with creating monthly retail staff schedules. Monitor product placement, signage, and overall retail presentation to maximize sales. Online Sales & FulfillmentEnsure orders are processed accurately and delivered in a timely manner. Communicate proactively with customers regarding order status and shipping updates. Inventory ManagementProcess purchase orders and receive incoming merchandise shipments. Tag, organize, and maintain inventory within the retail system. Monitor inventory levels and collaborate with the Zawyer Sports merchandise team to replenish stock. Conduct regular inventory counts and maintain accurate inventory records. Game Day OperationsOversee all merchandise sales operations during Baltimore home games. Supervise game day retail staff and interns. Ensure all merchandise locations are prepared prior to doors opening. Support operational needs throughout game day, ensuring efficient execution and exceptional fan service. Coordinate staffing assignments and troubleshoot operational issues as they arise. QualificationsBachelor's degree in Sports Management, Business Administration, Event Management, or a related field preferred. 1-2 years of experience in sports operations, event management, retail management, or a related field. Previous experience supervising part-time staff, interns, or volunteers preferred. Experience with retail operations, inventory management, and point-of-sale systems. Proficiency in Microsoft Office Suite and inventory/POS systems. Ability to work evenings, weekends, holidays, and extended hours based on event schedules. Valid driver's license with the ability to operate a box truck. Physical RequirementsAbility to stand and walk for extended periods during events. Ability to lift and move up to 50 pounds. Ability to load, unload, and transport merchandise and event equipment. Ability to work in indoor and outdoor event environments. Ability to drive a box truck when required. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.UPSHOT League - BaltimoreEvent & Operations Coordinator Job Description Position SummaryThe Event & Operations Coordinator is responsible for overseeing the day-to-day operational functions of the organization while managing merchandise operations, game day execution, fan engagement initiatives, and special events. This role serves as the primary liaison between the basketball operations staff, front office and arena management, ensuring seamless execution of home games and organizational events. The Event & Operations Coordinator will lead internship staff, oversee inventory and online merchandise sales, and coordinate operational event and game day logistics, while delivering an exceptional fan experience. Essential Duties & ResponsibilitiesOperations ManagementInternship Program50/50 Raffle OperationsDASH AuctionsCommunity & Special Events Merchandise OperationsOnline Sales & FulfillmentInventory ManagementGame Day OperationsQualificationsPhysical Requirements We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

BasketballTeamwork OnlineEvent & Operations Coordinator
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Houston Dynamo FC

Sr. Director, Performance & Growth Marketing

Houston, TX, USPosted 2 Sept 2026

COMPANY BACKGROUND The Houston Dynamo Football Club (HDFC) is a multi-faceted organization dedicated to inspiring and supporting soccer participation and growth in Houston, TX and beyond. The Club’s brands include men's and women's professional teams - the Houston Dynamo (MLS) and Houston Dash (NWSL), a development academy, Houston Dynamo Dash Charities, as well as Shell Energy Stadium and Houston Sports Park. The Club has a rich history, including MLS Cup titles (2006, 2007) and in-season tournament championships for both the Dynamo (2018 and 2023) and Dash (2020) and is focused on building toward the next championships, inspiring and uniting the city of Houston through the sport of soccer and community outreach, and creating the most inclusive sporting experience and diverse fan base in the city and state. PURPOSE OF THE JOB Houston Dynamo FC is seeking a results-driven marketing leader with deep expertise in digital advertising, CRM marketing, audience development, marketing technology, and data analytics. This individual will work cross-functionally with Ticket Sales, Premium Sales, Partnerships, Content, Business Intelligence, and Operations teams to deliver measurable revenue growth and fan engagement for both the Dynamo and Dash. The Senior Director of Performance & Growth Marketing is responsible for leading the integrated marketing strategies that drive ticket sales, premium seating, sponsorship revenue, merchandise sales, and fan engagement for the clubs. This leader oversees revenue-focused marketing initiatives across digital, social, CRM, content, paid media, fan acquisition, and retention programs while aligning with the club's overall business objectives. The role is the primary Marketing liaison to the Ticketing team, and partners closely with Corporate Partnerships, Business Intelligence, Communications, Community Relations, and Soccer Operations to maximize revenue opportunities and grow the club's fan base. DUTIES AND RESPONSIBILITIES Develop and execute comprehensive performance marketing strategies to drive revenue across ticketing, memberships, premium hospitality, group sales, merchandise, and special events.Lead the development of data-driven marketing strategies focused on driving single game ticket sales revenue, fan acquisition, and database growth.Partner closely with Ticket Sales, Business Intelligence, and Ticket Operations teams to align marketing strategies with inventory levels, demand trends, and revenue targets and end-to-end purchase funnel across platforms.Oversee marketing efforts supporting ticketing products including single game tickets, memberships, premium seating, suites, group sales, and retention initiatives.Serve as the Marketing representative in Ticketing leadership meetings, aligning marketing strategies with pricing, inventory, and revenue objectives.Lead revenue marketing business reviews with key stakeholders and executive leadership, evaluating ticket sales performance and marketing effectiveness, while providing recommendations for optimization. Translate Ticketing priorities into integrated marketing plans the Digital Marketing team’s execution of campaign measurement, attribution, audience segmentation, and performance analysis to improve marketing efficiency and ROI.Utilize customer data and market research to identify performance gaps and inform strategic decisions.Lead the development of lifecycle marketing strategies leveraging Salesforce to drive lead generation, nurture and conversion workflows, retention, and repeat attendance.Partner with content and creative teams to ensure campaigns support both revenue and brand objectives.Lead cross-functional initiatives without direct authority, with the ability to influence, align, and manage up across senior leadership.Foster a culture of collaboration, innovation, and continuous improvement within the digital and overall marketing team.Other duties as assigned. QUALIFICATION REQUIREMENTS Bachelor’s degree in Marketing, Business Administration, Sports Management, Communications, or related field - required.Minimum of 7 years’ experience of progressive marketing experience, including leadership responsibility.Minimum of 5 years leading performance marketing, CRM and growth marketing initiatives programs within sports, entertainment or consumer-facing organizations.Demonstrated proficiency across a full ecosystem of digital marketing and growth platforms, including paid media (Google Ads, Meta, TikTok), CRM and email marketing (Salesforce and marketing automation tools), and owned channels such as website and mobile app experiences.Strong understanding of CRM, email marketing, audience segmentation, and marketing automation.Preferred: Knowledge of the soccer landscape, supporter culture, and fan engagement strategies. Experience working with ticketing systems such as Ticketmaster, SeatGeek, or similar platforms.Strong executive communication skills with a focus on data storytelling and strategic clarity.Proven success driving direct revenue outcomes through digital marketing strategies.Proficiency with Microsoft Office (Word, Excel, PowerPoint) – required. KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES Ability to diagnose complex performance and revenue challenges across the marketing funnel (acquisition, conversion, retention), identify root causes using data and fan insights, and develop actionable, revenue-driving solutions.Exceptional written and verbal communication skills, with the ability to translate complex data and marketing performance into clear, compelling narratives tailored to senior leadership, cross-functional stakeholders, and external partners.Proactive, innovative leader with a strong sense of ownership and accountability, capable of independently driving initiatives from concept through execution, optimization, and measurable business impact.Proven ability to lead, influence, and drive alignment across diverse teams and seniority levelsStrong time management skills with the ability to work in a fast-paced environment and to balance multiple simultaneous projects and deadlines, including last-minute requests, in a timely manner.Maintains Organizational Core Competencies. ORGANIZATIONAL CORE COMPETENCIES Accountable – Holds themselves (and when appropriate others) accountable for achieving goals and objectives. Collaborative – Works collaboratively with others to achieve organizational outcomes. Progressive – Open-minded, accepting, creative, and innovative in approach. Values Driven – Being ethical in decision making and operating with professional integrity. Agile – Achieves personal and organizational success within a changing, dynamic and complex environment. Ability to handle ambiguity. OTHER INFORMATION Diverse candidates of all backgrounds are welcome, and the Club seeks individuals passionate about sport, inspiring the city and devoted to the organization's growth. While duties and responsibilities vary across positions, we are seeking individuals who are accountable, collaborative, progressive, agile and ethical/values driven. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. COMPANY BACKGROUND The Houston Dynamo Football Club (HDFC) is a multi-faceted organization dedicated to inspiring and supporting soccer participation and growth in Houston, TX and beyond. The Club’s brands include men's and women's professional teams - the Houston Dynamo (MLS) and Houston Dash (NWSL), a development academy, Houston Dynamo Dash Charities, as well as Shell Energy Stadium and Houston Sports Park. The Club has a rich history, including MLS Cup titles (2006, 2007) and in-season tournament championships for both the Dynamo (2018 and 2023) and Dash (2020) and is focused on building toward the next championships, inspiring and uniting the city of Houston through the sport of soccer and community outreach, and creating the most inclusive sporting experience and diverse fan base in the city and state. PURPOSE OF THE JOBHouston Dynamo FC is seeking a results-driven marketing leader with deep expertise in digital advertising, CRM marketing, audience development, marketing technology, and data analytics. This individual will work cross-functionally with Ticket Sales, Premium Sales, Partnerships, Content, Business Intelligence, and Operations teams to deliver measurable revenue growth and fan engagement for both the Dynamo and Dash.The Senior Director of Performance & Growth Marketing is responsible for leading the integrated marketing strategies that drive ticket sales, premium seating, sponsorship revenue, merchandise sales, and fan engagement for the clubs. This leader oversees revenue-focused marketing initiatives across digital, social, CRM, content, paid media, fan acquisition, and retention programs while aligning with the club's overall business objectives. The role is the primary Marketing liaison to the Ticketing team, and partners closely with Corporate Partnerships, Business Intelligence, Communications, Community Relations, and Soccer Operations to maximize revenue opportunities and grow the club's fan base.DUTIES AND RESPONSIBILITIES QUALIFICATION REQUIREMENTS KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES ORGANIZATIONAL CORE COMPETENCIES OTHER INFORMATION Diverse candidates of all backgrounds are welcome, and the Club seeks individuals passionate about sport, inspiring the city and devoted to the organization's growth. While duties and responsibilities vary across positions, we are seeking individuals who are accountable, collaborative, progressive, agile and ethical/values driven. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

MLSTeamwork OnlineSr. Director, Performance & Growth Marketing
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Soccer Post

Retail Manager (Fair Oaks)

Fair Oaks, CA, USPosted 2 Sept 2026

Soccer Post is the country’s largest chain of local community focused soccer specialty stores. We are looking for new team members to be part of our national expansion. If you are known for your energy, initiative, and commitment to a career in retail management, we would really like to meet you.Our customers are soccer enthusiasts and athletes, and our team is comprised of service-first professionals with diverse experiences and interests. Store managers run a small business, with accountability for sales and marketing, operations, people management, and product. The ideal candidate is passionate about customers, teams, and the opportunity to make an impact on their community. This full-time management position is an opportunity to build a career with a growing business.What it takes to play at Soccer Post:You have two plus years successful experience in retail as a manager, and demonstrate a good understanding of operations, inventory management, merchandising, promotional programming, event planning, and the use of a digital and local community presence to build the brand. This position is accountable for a full P&L and reports to our Regional Lead.Proven track record as a builder of great talent and a developer of high performing teams. You have managed teams of at least 5 people before, and have a gift for creating a fun, rewarding work environment that is safe, profitable, and a great customer and employee experience. The store manager is responsible for coordinating staffing, training, safety, and performance standards as part of overall store operations.Customer satisfaction is your passion, and you know how to create an engaging customer experience with extraordinary service, and a store that is safe, clean, well-stocked and meets merchandising visual standards. You enjoy a reputation as a brand ambassador, building and leveraging a network of local teams, league leadership, athletes, and other community stakeholders to drive customer retention and loyalty.A business development mindset will set you apart in marketing our experiential in store experience to existing and new clients - ensuring an elevated shopping experience, hosting events and renting our fields.We love your great intuition, but you are also willing and able to use data to inform your decision making. Inventory, labor, promotion/marketing, and revenue decisions are based on your analysis of sales, inventory, staffing, and merchandising reporting. You are a capable financial manager, with a good understanding of how to address challenges to a P&L and drivers of KPIs. You effectively track market and customer trends, and work well across functions to incorporate your findings and store results to navigate and drive business outcomes.How to be an MVP:Our store manager is the ultimate player-coach, running a small business with a team of highly engaged and talented associates. While our management team has people from all walks of life, they share a few key values and capabilities:Leader: a highly competent manager of people and process, you know how to plan and execute but people want to follow you, not just your orders. Strong interpersonal and communication skills, an approachable, collaborative, and inspirational leadership style, compassion, and a genuine commitment to others are important values in our culture. You are a great listener and communicator, and very effective at finding win-win solutions for your employees and customers.Decision-Maker: you are comfortable with a degree of conflict, ambiguity, and the use of data to make informed decisions. You have a “buck-stops-here” mindset, and act quickly but always with integrity. Fair-minded, pragmatic, good judgment, and decisive are characteristics that define you.Resilient: you wear multiple hats in this job, and you love the hustle. You are extremely task-oriented, detailed, and organized. You are personally flexible, mentally tough, and prioritize and manage time well. The pace and seasonality of our business matches your energy, and solving problems is part of the fun of the job for you. Personal ownership and accountability, and the ability to bounce back from the unexpected are part of what motivates you.Competitive pay, benefits and the opportunity for rapid growth based on exceptional performance. Please apply only if you are ready for a challenging, fun career!EXPERIENCE AND SKILLSBachelor's degree in Business, Business Administration or related field preferred, BUT less formal education with more on-the-job experience may be substituted.2+ years of experience in retail as a managerExperience managing teams of 5 or moreExcellent leadership and organizational skillsStrong interpersonal and communication skillsAbility to make decisions under pressure as well as problem solve.Proficient in Microsoft Office Suite, G-Suite and POS softwareREQUIREMENTSProlonged periods of standing and walking throughout the retail space.Some periods of sitting at a desk while working on a computer.Must be able to lift up to 15 pounds at times.Job Type: Full-timeBenefits:401(k)Dental insuranceEmployee discountFlexible scheduleHealth insuranceVision insuranceWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Soccer Post is the country’s largest chain of local community focused soccer specialty stores. We are looking for new team members to be part of our national expansion. If you are known for your energy, initiative, and commitment to a career in retail management, we would really like to meet you.Our customers are soccer enthusiasts and athletes, and our team is comprised of service-first professionals with diverse experiences and interests. Store managers run a small business, with accountability for sales and marketing, operations, people management, and product. The ideal candidate is passionate about customers, teams, and the opportunity to make an impact on their community. This full-time management position is an opportunity to build a career with a growing business.What it takes to play at Soccer Post:How to be an MVP:Our store manager is the ultimate player-coach, running a small business with a team of highly engaged and talented associates. While our management team has people from all walks of life, they share a few key values and capabilities:Competitive pay, benefits and the opportunity for rapid growth based on exceptional performance. Please apply only if you are ready for a challenging, fun career!EXPERIENCE AND SKILLSREQUIREMENTSJob Type: Full-timeBenefits:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

SoccerTeamwork OnlineRetail Manager (fair Oaks)
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Hub City Spartanburgers

Office Manager (Part-Time)

Spartanburg, SC, USPosted 2 Sept 2026

About the Hub City Spartanburgers:The Hub City Spartanburgers, High-A affiliate of the Texas Rangers, play in Spartanburg, South Carolina and have quickly built a strong presence in the community. With a focus on high-energy baseball, fan engagement, and local connection, the Spartanburgers continue to establish themselves as a key part of the Upstate sports landscape. As part of Diamond Baseball Holdings (DBH), the Spartanburgers are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.About Diamond Baseball Holdings:Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together.With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level.Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.Summary of Responsibilities:The Office Manager ensures the efficiency of the front office by greeting and directing visitors either over the phone or in person, answering general questions, and ordering and maintaining office and break room supplies. This position also assists the General Manager and DBH Finance and may do special projects with other departments as requested. Essential Functions of the Job:Answer multi-line telephone system and forward calls to appropriate office personnelManage the components of the phone system, including welcome message, phone tree, general VM, etc.Order, organize, and ensure all office supplies are on hand and that all office machinery is in good working orderCoordinate service calls for office equipment repairOrder supplies for the breakroom and ensure cleanlinessAssist DBH Finance by handling activities such as handling bank deposits, gameday cash operations (if applicable), manual check creation, facilitating invoice and spend approvals, and interacting with vendorsAssist in onboarding and processing payroll for seasonal employees and ensure compliance with all relevant trainings and policiesAct as the I-9 Agent for all seasonal and front office staff; ensuring 100% complianceHelp staff with time and expense reimbursement submissions and manage credit card tracking for receipts and coding in Divvy/Bill.comWork with regional finance team to complete month-end close tasksTrack and submit monthly sales commissions for front office staffAssist with the collections of past due receivables Bill Major League Baseball affiliate for reimbursables and maintain close relationships Assist in the preparation and reporting of sales taxesManage and ensure timeliness with rent and other required paymentsAssist in planning and execution of staff birthdays, anniversaries and other special eventsEducation and Experience Preferred:Associate or Bachelors degree3-5 years experience in an office environmentStrong knowledge of Microsoft OfficeAdministrative experience supporting multiple people and departmentsExperience working in an accounting environmentExcellent organizational skills, attention to detail and ability to multitaskAbility to maintain confidentiality and professionalismMinimum Education and Experience Required:High School Diploma/GED1-2 years experience in an office environment1-2 years’ experience in Accounts PayableExperience and knowledge of Microsoft Office and ExcelAbility to use a multi-line phone systemGeneral Accounting software knowledgeGood organizational skills, ability to manage time efficiently and effectivelyAbility to maintain confidentiality and professionalism Diamond Baseball Holdings is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. We are committed to creating a diverse and inclusive workplace and welcome applicants from all backgrounds and experiences to apply for our job opportunities. If you require accommodation during the recruitment process, please let us know and we will work with you to meet your needs. About the Hub City Spartanburgers:The Hub City Spartanburgers, High-A affiliate of the Texas Rangers, play in Spartanburg, South Carolina and have quickly built a strong presence in the community. With a focus on high-energy baseball, fan engagement, and local connection, the Spartanburgers continue to establish themselves as a key part of the Upstate sports landscape. As part of Diamond Baseball Holdings (DBH), the Spartanburgers are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.About Diamond Baseball Holdings:Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together.With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level.Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.Summary of Responsibilities:The Office Manager ensures the efficiency of the front office by greeting and directing visitors either over the phone or in person, answering general questions, and ordering and maintaining office and break room supplies. This position also assists the General Manager and DBH Finance and may do special projects with other departments as requested. Essential Functions of the Job:Education and Experience Preferred:Minimum Education and Experience Required: Diamond Baseball Holdings is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. We are committed to creating a diverse and inclusive workplace and welcome applicants from all backgrounds and experiences to apply for our job opportunities. If you require accommodation during the recruitment process, please let us know and we will work with you to meet your needs.

Part-timeSoccerTeamwork OnlineOffice Manager (part Time)
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Prospect Wire - DS Sports

Merchandise - Hourly Fall Event Staff - Florida

FL, USPosted 2 Sept 2026

Prospect Wire is a well-established amateur baseball event company. We have been successfully providing teams, players, and families across the country with the opportunity for advancement and exposure. We operate under the DS Sports Ventures umbrella and currently operate out of Florida, Arizona, and California. The Merchandise Operator position puts you in control of all Prospect Wire related items for an entire weekend and allows you to interact with customers with a certain degree of independence.Qualifications: Background in customer service or other public-facing positionsAn interest in sales and apparelOrganized, Detail Oriented, and Self-MotivatedA functioning smartphone and app-storeResponsibilities: Download and log-in to SwipeSimple from the app storeSet-up, organize, and take-down your station according to the guidelines provided in the event Telegram channel. Some sites will have a trailer, some will not.Do your best to learn the prices of commonly sold items (100% Sunglasses, Prospect Wire shirts & hats)Learn the name of your complex manager and flag them down in the case there is a question you cannot or do not feel comfortable answeringIntroduce yourself to each parent or player who approaches the set-up and provide quality customer serviceAdditional Information: Candidates must be available to work flexible hours, including evenings and weekends, based on event schedules. Opportunities for travel may be available, depending on the scope of events and organizational needs. Gas reimbursements, Lodging Accommodations (if necessary), and lunch will be provided each day of the event in addition to your pay-rate.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Prospect Wire is a well-established amateur baseball event company. We have been successfully providing teams, players, and families across the country with the opportunity for advancement and exposure. We operate under the DS Sports Ventures umbrella and currently operate out of Florida, Arizona, and California. The Merchandise Operator position puts you in control of all Prospect Wire related items for an entire weekend and allows you to interact with customers with a certain degree of independence.Qualifications: Responsibilities: Additional Information: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

BaseballTeamwork OnlineMerchandise Hourly Fall Event Staff Florida
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MaxBP

Event Marketing and Events Manager - Part Time (20 hours / week)

Portland, OR, USPosted 2 Sept 2026

Event Marketing & Events ManagerPortland, OR | On-site Are you an entrepreneurial event professional who enjoys building programs from the ground up?Our client, a growing manufacturer of innovative sports training products, is seeking an Event Marketing & Events Manager to develop and execute its national event strategy. This role is ideal for someone who thrives in a fast-paced, collaborative environment and enjoys creating processes while managing events from concept through execution. Responsibilities· Develop and manage the annual event and trade show calendar.· Research and recommend industry events, sponsorships, and partnership opportunities.· Coordinate all event logistics, including travel, vendors, shipping, budgets, and on-site execution.· Collaborate with Marketing and Sales to maximize brand awareness and customer engagement.· Build scalable event processes and track event performance and ROI. Qualifications· 4–6 years of event planning, trade show, or event marketing experience.· Experience working in a small or growing company where flexibility and initiative are essential.· Strong project management, organization, and communication skills.· Ability to manage multiple priorities and travel nationally as needed.· Experience in consumer products, sports, outdoor recreation, or manufacturing is a plus.If you're looking for an opportunity to make a visible impact while helping shape a growing brand's event strategy, we'd love to hear from you. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Event Marketing & Events ManagerPortland, OR | On-site Are you an entrepreneurial event professional who enjoys building programs from the ground up?Our client, a growing manufacturer of innovative sports training products, is seeking an Event Marketing & Events Manager to develop and execute its national event strategy. This role is ideal for someone who thrives in a fast-paced, collaborative environment and enjoys creating processes while managing events from concept through execution. Responsibilities· Develop and manage the annual event and trade show calendar.· Research and recommend industry events, sponsorships, and partnership opportunities.· Coordinate all event logistics, including travel, vendors, shipping, budgets, and on-site execution.· Collaborate with Marketing and Sales to maximize brand awareness and customer engagement.· Build scalable event processes and track event performance and ROI. Qualifications· 4–6 years of event planning, trade show, or event marketing experience.· Experience working in a small or growing company where flexibility and initiative are essential.· Strong project management, organization, and communication skills.· Ability to manage multiple priorities and travel nationally as needed.· Experience in consumer products, sports, outdoor recreation, or manufacturing is a plus.If you're looking for an opportunity to make a visible impact while helping shape a growing brand's event strategy, we'd love to hear from you. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Part-timeGeneral Sports BusinessTeamwork OnlineEvent Marketing And Events Manager Part Time (20 Hours Week)
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Macon Mayhem

Director, Group Tickets

Macon, GA, USPosted 2 Sept 2026

Are you a highly motivated sales leader with a passion for sports and a knack for creating unforgettable experiences? The Macon Mayhem is seeking a dynamic Director, Group Tickets to drive our group sales initiatives and bring the excitement of Mayhem hockey to new audiences.Position Overview:The Director, Group Tickets will be responsible for developing, implementing, and executing comprehensive strategies to maximize group ticket sales and revenue for the Macon Mayhem. This role involves leading all aspects of the group sales cycle, from prospecting to closing, and fostering strong relationships within the community.Duties & Responsibilities:Develop and execute strategic sales plans to achieve and exceed group ticket sales goals.Identify, prospect, and cultivate new group sales opportunities with businesses, schools, youth sports organizations, and community groups.Manage the entire sales process, including lead generation, outreach, presentations, contract negotiation, and fulfillment.Build and maintain strong, long-lasting relationships with group clients to encourage repeat business and referrals.Collaborate with the marketing and game operations teams to create compelling group ticket packages and unique fan experiences.Track sales performance, analyze data, and provide regular reports to management.Represent the Macon Mayhem at community events, trade shows, and networking functions.Stay informed about industry trends and competitor activities to identify new sales opportunities.Potentially recruit, train, and mentor junior sales staff or interns.Essential Skills, Experience & Abilities: Proven track record of success in sales, with a minimum of 2-3 years of experience, preferably in sports, entertainment, or a related field.Demonstrated experience in group sales, B2B sales, or event sales.Exceptional communication, presentation, and negotiation skills.Strong leadership qualities with the ability to work independently and as part of a team.Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.Strategic thinker with a results-oriented mindset and a commitment to achieving targets.Ability to work flexible hours, including evenings, weekends, and holidays, particularly during the hockey season.Passion for hockey and the Macon Mayhem organization.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Are you a highly motivated sales leader with a passion for sports and a knack for creating unforgettable experiences? The Macon Mayhem is seeking a dynamic Director, Group Tickets to drive our group sales initiatives and bring the excitement of Mayhem hockey to new audiences.Position Overview:The Director, Group Tickets will be responsible for developing, implementing, and executing comprehensive strategies to maximize group ticket sales and revenue for the Macon Mayhem. This role involves leading all aspects of the group sales cycle, from prospecting to closing, and fostering strong relationships within the community.Duties & Responsibilities:Essential Skills, Experience & Abilities: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

HockeyTeamwork OnlineDirector, Group Tickets
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National Basketball Players Association (NBPA)

Licensing Manager, Trading Cards and Collectibles

New York, NY, USPosted 2 Sept 2026

ABOUT THE NBPAThe National Basketball Players Association (NBPA) is the union for professional basketball players in the National Basketball Association (NBA). Established in 1954, the NBPA’s mission is to protect and advance the rights of our players. They are the game.The NBPA advocates on behalf of the best interests of all NBA players, including through negotiating collective bargaining agreements, filing grievances on behalf of players, and counseling players on benefits and educational and post-NBA career opportunities. Business opportunities for players are generated by PLYRS UNTD, the group licensing and partnership engine of the NBPA. With more than 80 active partnerships, PLYRS UNTD is dedicated to uncovering shared interests between players and leading brands to build more engaging collaborations.The NBPA Foundation is dedicated to preserving the legacy of its members by supporting and assisting people, communities, and organizations worldwide. It spotlights and amplifies the global initiatives of professional basketball players, driving positive change through community building, charitable endeavors, and social entrepreneurship.For more information, visit www.nbpa.com and follow @thenbpa on social.POSITION OVERVIEW: The Licensing Manager, Trading Cards and Collectibles position is a key member of the Licensing team. This role supports the Vice President, Licensing to implement the Trading Cards and Collectibles category portfolio strategy and ensure all brand representation and product marketing activities are aligned with the NBPA’s objectives and guidelines. Responsibilities include category oversight, account management, business development, asset review/compliance and reporting/analysis.LOCATION: New York, New York (Hybrid) DEPARTMENT: LicensingREPORTS TO: VP of LicensingSALARY RANGE: $110,000 - $120,000 RESPONSIBILITIES AND DUTIES:Work with licensees to ensure business objectives are achieved and rights granted to partners are properly implemented.Liaise with partners and internal teams to approve product designs and marketing materials for products under license, ensuring industry standards and group licensing guidelines are met.Supervise existing partners to ensure contractual compliance, ensuring all timelines and requirements are met.Collaborate with the Vice President, Licensing to develop and execute licensing strategies that maximize revenue through new business opportunities and license renewals.Ensure weekly, monthly, and/or quarterly reports are complete and timely. Regularly compile sales data to develop pacing analyses and forecasts.Provide industry analysis from time to time, leveraging both internal and external insights resources; assist in preparing reports for Senior Staff as needed.Maintain NBA player brand/approval guidelines and providing clear communication to licensees pertaining to such guidelines.Research and generate materials for internal and external presentations.Upon request, take on special licensing projects for the Licensing team.MINIMUM QUALIFICATIONS:Bachelor's degree5+ years of experience in a corporate settingStrong ability to develop and influence relationships with both internal stakeholders and external partnersAbility to handle multiple projects and deadlines simultaneously with the flexibility to support a dynamic environmentRobust project/product management skills with a collaborative styleExcellent organizational skills and attention to detailExperience in trading cards, sports, and/or consumer products licensing preferredProficient in Microsoft Office Suite (especially Outlook, Word, Excel), ZoomMinimum travel requiredWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.ABOUT THE NBPAThe National Basketball Players Association (NBPA) is the union for professional basketball players in the National Basketball Association (NBA). Established in 1954, the NBPA’s mission is to protect and advance the rights of our players. They are the game.The NBPA advocates on behalf of the best interests of all NBA players, including through negotiating collective bargaining agreements, filing grievances on behalf of players, and counseling players on benefits and educational and post-NBA career opportunities. Business opportunities for players are generated by PLYRS UNTD, the group licensing and partnership engine of the NBPA. With more than 80 active partnerships, PLYRS UNTD is dedicated to uncovering shared interests between players and leading brands to build more engaging collaborations.The NBPA Foundation is dedicated to preserving the legacy of its members by supporting and assisting people, communities, and organizations worldwide. It spotlights and amplifies the global initiatives of professional basketball players, driving positive change through community building, charitable endeavors, and social entrepreneurship.For more information, visit www.nbpa.com and follow @thenbpa on social.POSITION OVERVIEW: The Licensing Manager, Trading Cards and Collectibles position is a key member of the Licensing team. This role supports the Vice President, Licensing to implement the Trading Cards and Collectibles category portfolio strategy and ensure all brand representation and product marketing activities are aligned with the NBPA’s objectives and guidelines. Responsibilities include category oversight, account management, business development, asset review/compliance and reporting/analysis.LOCATION: New York, New York (Hybrid) DEPARTMENT: LicensingREPORTS TO: VP of LicensingSALARY RANGE: $110,000 - $120,000 RESPONSIBILITIES AND DUTIES:MINIMUM QUALIFICATIONS:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

BasketballTeamwork OnlineLicensing Manager, Trading Cards And Collectibles
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FIFA

Ticketing CRM QA UAT Manager

BrazilPosted 1 Sept 2026

Ticketing CRM QA UAT ManagerDepartment: Ticketing, Hospitality & Stadium RevenueEmployment Type: Fixed Term - Full TimeLocation: BrazilDescriptionFIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.THE POSITIONReporting organizationally to the Ticketing Customer Relationship Senior Manager, the Ticketing CRM QA UAT Manager will support Ticketing and Hospitality efforts for the FIFA Women's World Cup 2027™. This role will be responsible for develop and implement QA/UAT strategies, user acceptance tests for all ticket sales, distribution and communication channels. Ticketing CRM QA UAT Manager must ensure compliance with the applicable sales strategy and the FIFA ticketing requirements. The role focuses particularly on the delivery of user acceptance tests to ensure an efficient ticketing operation for the FIFA Women’s World Cup 2027™. Key Responsibilities Review and understand business requirements, functional specifications, and technical documentation related to the sales channels. Produce and implement test scripts, from a customer relationship perspective, to verify compliance of the systems with the ticket sales strategy and requirements. Develop and implement Quality Assurance and User Acceptance Test strategies, collaborate with stakeholders to define QA/UAT objectives, methodologies, and best practices; Plan and implement processes for the delivery of user acceptance tests for all ticket sales, distribution and communication channels, in pre-production and production environments, including but not limited to: online ticketing portals, mobile ticketing apps, back-office ticketing systems, bespoke CRM and Marketing Automation tools, general and single sign-on integration; Set the desired outcomes within test scripts, select and communicate with test participants and define testing and reporting timelines; Liaise with internal and external stakeholders for the communication of UAT results and management of fixes and change requests; Use issue tracking system to report on UAT results, support and change requests; Pro-actively identify and report on patterns and risks; Identify opportunities to improve development and testing processes to enhance efficiency, effectiveness, and overall quality. Plan and implement quality control procedures to ensure that any deviation from the requirements is detected and corrected as soon as possible and that any system deviation from the requirements is detected as soon as possible, at all times during the ticketing process; Drive the implementation of test automation frameworks and tools to streamline testing processes and improve efficiency. Evaluate automation opportunities and prioritise test cases for automation to maximise productivity. Actively research and implement solutions to pro-actively increase the productivity of the sales channels team; YOUR PROFILE SKILLS FRAMEWORK ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyse one’s behaviour, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculate risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans. EDUCATION & QUALIFICATIONS Bachelor's or Master's degree or equivalent in relevant areas. WORK EXPERIENCE 3-5 years’ experience in: Quality Assurance and User Acceptance Test strategies Planning and delivery of a similar project Leading and managing small teams Delivery of user acceptance tests Experience in ticketing system Customer Service Excellent communication and relationship management Good numeracy Courtesy and Cooperation Accountability and Transparency Analysis and Innovation Flexibility and Adaptability Perseverance and Dedication Proactivity and Organisation Time Management and Prioritisation LANGUAGES Fluent in English and Portuguese, spoken and written. Spanish and/or additional languages is highly advantageous. TECHNOLOGY Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools CRM software for case management, including automatic and manual management of the cases JIRA Confluence Certifications & Requirements Ability to re-locate to Rio de Janeiro Right to work in Brazil FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.Reporting organizationally to the Ticketing Customer Relationship Senior Manager, the Ticketing CRM QA UAT Manager will support Ticketing and Hospitality efforts for the FIFA Women's World Cup 2027™. This role will be responsible for develop and implement QA/UAT strategies, user acceptance tests for all ticket sales, distribution and communication channels. Ticketing CRM QA UAT Manager must ensure compliance with the applicable sales strategy and the FIFA ticketing requirements. The role focuses particularly on the delivery of user acceptance tests to ensure an efficient ticketing operation for the FIFA Women’s World Cup 2027™. Key Responsibilities SKILLS FRAMEWORK ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyse one’s behaviour, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculate risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans. EDUCATION & QUALIFICATIONS Bachelor's or Master's degree or equivalent in relevant areas. WORK EXPERIENCE LANGUAGES Fluent in English and Portuguese, spoken and written. Spanish and/or additional languages is highly advantageous. TECHNOLOGY Certifications & Requirements

Full-timeGeneral Sports BusinessFIFATicketing, Hospitality & Stadium RevenueFixed Term - Full TimeBrazil
Full job detailsView job
FIFA

Ticketing CRM Communication Channels Coordinator

BrazilPosted 1 Sept 2026

Ticketing CRM Communication Channels CoordinatorDepartment: Ticketing, Hospitality & Stadium RevenueEmployment Type: Fixed Term - Full TimeLocation: BrazilDescriptionFIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.THE POSITIONReporting organizationally to the Ticketing CRM Communication Channels Manager, the Ticketing CRM Communications Channels Coordinator will support Ticketing and Hospitality efforts for the FIFA Women's World Cup 2027™. This role will be responsible for updating and managing text content, such as (but not limited to) FAQs, standard responses, and chatbot scripts, within our back-office tools. Ticketing Communication Channels Specialist must ensure compliance with the applicable sales strategy and the FIFA ticketing requirements. The Ticketing Communication Channels Specialist focuses particularly on ensuring content accuracy, effectiveness, and alignment with sales communication strategies for the FIFA Women’s World Cup 2027™. Maintain and update text-based content, including FAQs, chatbot scripts, and other sales communication materials, within back-office systems. Ensure all content is accurate, up-to-date, and aligned with company messaging and brand guidelines. Regularly review and update content based on CRM sub-teams feedback and business needs. Collaborate with cross-functional teams, including sales strategy and requirements, sales collaterals and communications, and customer care teams, to gather requirements concerning the content to be updated and respective timeline. Work closely with subject matter experts to ensure content accuracy and relevance. Coordinate content review and approval processes to ensure timely updates and deployments. Support the configuration and testing of FAQs, chatbot and other communication channels within back-office tools, flagging optimization opportunities to the relevant owners. Ensure that the communication channels accurately respond to user queries and provide relevant information or assistance. Monitor communication channel performance metrics and flag optimisation opportunities to improve user experience and engagement. Support training sessions for internal teams on using back-office tools and accessing sales communication content. Share observations and feedback on FAQs, chatbot and other communication channel performance to support best-practice recommendations for sales effectiveness. Conduct regular quality assurance checks on content and functionalities to identify and resolve content-level issues or errors. Identify and escalate technical issues related to the communication channels, collaborating with IT teams to support the implementation of solutions. Any other duties that may be assigned. YOUR PROFILESKILLS FRAMEWORK ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyse one’s behaviour, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculate risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans. EDUCATION & QUALIFICATIONS Bachelor's or Master's degree or equivalent in relevant areas. WORK EXPERIENCE 1-3 years’ experience in managing and updating content for various platforms Familiar with digital marketing tools and analytics platforms Familiar with HTML, CSS, and basic web development Experience in planning and delivery of a similar project Experience in Customer Service Excellent communication and relationship management Team player with excellent interpersonal skills Ability to work with cross-functional teams Courtesy and Cooperation Accountability and Transparency Analysis and Innovation Flexibility and Adaptability Perseverance and Dedication Proactivity and Organisation Time Management and Prioritisation LANGUAGES Fluent in English and Portuguese, spoken and written. Spanish and/or additional languages is highly advantageous. TECHNOLOGY Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and online collaboration tools CRM software for case management, including automatic and manual management of the cases Chatbot FAQs portals JIRA Confluence Ticketing systems Certifications & Requirements Ability to re-locate to Rio de Janeiro Right to work in Brazil FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.Reporting organizationally to the Ticketing CRM Communication Channels Manager, the Ticketing CRM Communications Channels Coordinator will support Ticketing and Hospitality efforts for the FIFA Women's World Cup 2027™. This role will be responsible for updating and managing text content, such as (but not limited to) FAQs, standard responses, and chatbot scripts, within our back-office tools. Ticketing Communication Channels Specialist must ensure compliance with the applicable sales strategy and the FIFA ticketing requirements. The Ticketing Communication Channels Specialist focuses particularly on ensuring content accuracy, effectiveness, and alignment with sales communication strategies for the FIFA Women’s World Cup 2027™. SKILLS FRAMEWORK ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyse one’s behaviour, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculate risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans. EDUCATION & QUALIFICATIONS Bachelor's or Master's degree or equivalent in relevant areas. WORK EXPERIENCE LANGUAGES Fluent in English and Portuguese, spoken and written. Spanish and/or additional languages is highly advantageous. TECHNOLOGY Certifications & Requirements

Full-timeGeneral Sports BusinessFIFATicketing, Hospitality & Stadium RevenueFixed Term - Full TimeBrazil
Full job detailsView job
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