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Search: operations
Oak View Group

Director of Concessions | Full-Time | BOK Center

Tulsa, OK, USPosted 7 Sept 2026

OverviewThe Director of Concessions will actively supervise, coach, counsel, direct, train, and mentor employees in meeting company quality standards at both the BOK Center and Arvest Convention Center. Actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant, and cooperative work environment. The employee must maintain excellent attendance and be available to work a variable event-driven schedule, including evenings, weekends, and holidays. Flexible availability, professional presentation, outstanding interpersonal skills, self-direction, and strong technical (computer and POS) aptitude are required. This role pays an annual salary of $75,000 - $80,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until December 4, 2026.ResponsibilitiesResponsible for managing, developing, and mentoring a staff of part-time and full-time concessions employees, including initiating employee discipline as required. Responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.Ensure proper setup of all concession locations prior to doors. Set-up duties may include verifying opening inventory, assigning duties to concession workers, ensuring sanitation standards are met, verifying that each location is fully operational, and ascertaining levels of food production based upon projected guest attendance.Provide a high level of oversight and operational expertise, resulting in the smooth, efficient, and profitable execution of events.Oversee a large volume of inventory, order product, and manage high-volume sales.Direct and run all venue concessions operations before, during, and after the event. Duties include staff scheduling, employee check-in, equipment inspection, POS monitoring and troubleshooting, guest complaint resolution, training, food production, clean-up, post-event reconciliation and reporting, and any other duties as assigned.Training new & current employees with regard to property procedure & best practices.Willing to cover / back up any open position to assure the location is fully operational and company standards pertaining to speed of service and guest satisfaction are met.Supports Premium Services operations and event needs, as needed.Provide direction and oversight to concession managers, leads, concession workers, and bartenders. Ensure that all state / federal OVG and procedures and practices are adhered to, including compliance with alcohol distribution / service and food handling / sanitation guidelines and general safety policies and procedures. Document any alcohol service or other compliance issues immediately.Completes post-event evaluations, data compilation, tracking of product shortages, and generation of reports; serves as a resource for POS applications and training.Ensure the work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents, or incidents. Relays safety/health issues to management immediately.Ensure event staff is aware of workplace expectations; provide ongoing assistance, training, and mentoring to event staff; promote a positive, enthusiastic, and cooperative workplace environment by working side-by-side with staff; reinforce procedures and practices through repetition; lead by example and provide ongoing constructive feedback.Obtain working knowledge of all existing concession locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.QualificationsMA or MS; BA or BS with business-related major; accounting minor or credits preferred; equivalent job experience can be substituted for educational requirements.5-7 years’ experience in the food & beverage industry.Ability to communicate effectively to all levels of staff.Demonstrated and verifiable track record of meeting projected costs.Must have a professional appearance and presentation.Knowledge of and skill in using computer software, including MS Word/Excel/Outlook.Working knowledge of employee scheduling in a hospitality environment.Must possess excellent organizational skills.Well skilled in all technical and sanitary aspects of food preparation and presentation.Proficiency and experience demonstrating verifiable knowledge of food preparation methods.Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, businesslike, and respectful manner that focuses on generating a positive and cooperative work environment.Ability to cost out menus and create new menu items when needed.Ability to work well in a team-oriented, fast-paced, event-driven environment.Ability to be detail-oriented, multitask, and effectively prioritize in a continuously changing environment.Ability to work a flexible schedule; able and willing to work nights, weekends, and long hours.Possess a valid food handling card, alcohol awareness or equivalent, and ability to obtain any necessary certificates as required.

Full-timeGeneral Sports BusinessTeamwork OnlineDirector Of Concessions | Full Time | Bok Center
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Oak View Group

Beverage & Bar Manager | Full-Time | BOK Center

Tulsa, OK, USPosted 7 Sept 2026

OverviewThe Beverage & Bar Manager at BOK Center and Arvest Convention Center is responsible for the effective management and running of bar operations, including event planning support, inventory, cash control, compliance with alcohol service policies, cleaning, safety, guest service, employee/volunteer training and supervision, troubleshooting, closing duties, and any other tasks assigned by the General Manager and AGM. The Beverage & Bar Manager must provide a high level of event oversight, technical proficiency, and operational/personnel support to ensure the smooth running of any assigned event. The Beverage & Bar Manager will actively manage, coach, counsel, train, and mentor employees in meeting company quality standards. The Beverage & Bar Manager will provide oversight and resolution responsibility for employee performance issues. The Beverage & Bar Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant, and cooperative work environment. This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule, which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction, and strong technical (computer and POS) aptitude are required. This role pays an annual salary of $50,000 - $55,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until December 4, 2026.ResponsibilitiesResponsible for managing, developing, and mentoring a staff of part-time employees.Ensure proper setup of all bar locations prior to doors. Set-up duties may include (but are not limited to): verifying opening inventory, assigning duties to workers (employee/volunteer), ensuring sanitation standards are met, verifying that each location is fully operational, and ascertaining levels of food production based upon projected guest attendance.Provide a high level of oversight and operational expertise, resulting in the smooth, efficient, and profitable execution of events.Oversee responsible alcoholic beverages, following all proper procedures for serving alcoholic drinks, including state/federal regulations pertaining to the distribution of alcohol.Responsible for learning or having knowledge of various beer, wine varieties & spirits available and being able to learn to suggestively upsell products to guests.Ensure drinks are poured responsibly in accordance with company standards for serving size.Ensure guests' IDs are checked in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages.Ensure all staff that serve alcohol have the required TABC certifications and TEAM/TIPS training.Manage and run all venue bar operations before, during, and after the event. Duties include employee check-in, equipment inspection, POS monitoring and troubleshooting, guest complaint resolution, training, food production, clean-up, post-event reconciliation and reporting, and any other duties as assigned by the F&B Director.Willing to cover any open position to assure the location is fully operational and company standards pertaining to speed of service and guest satisfaction are met; assist with Premium Services operations and event needs, as directed by the AGM.Completes post-event evaluations, data compilation, tracking of monetary and product shortages, and generation of reports; serves as a resource for POS applications, training, and hardware problems.Ensure the work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents, or incidents. Relays safety/health issues to leadership immediately.Ensure event staff and volunteers are aware of workplace expectations; provide ongoing assistance, training, and mentoring to event staff and volunteers; promote a positive, enthusiastic, and cooperative workplace environment by working side-by-side with staff and volunteers; reinforce procedures and practices through repetition; lead by example and provide ongoing constructive feedback.Maintain a thorough working knowledge of all existing bar locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.QualificationsAssociate’s degree (A.A.) or equivalent from a two-year college or technical school.3-5 years of related experience and/or training, or an equivalent combination of education and experience.Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, professional, and courteous manner that fosters a positive, enthusiastic, and cooperative work environment.Ability to make sound business/operations decisions (i.e., regarding employee placement, staffing adjustments, and/or responding to technical, product, or equipment challenges during an event) quickly and under pressure.Solid working knowledge of computer applications: Microsoft Office, POS systems, and timekeeping systems.Ability to work well in a team-oriented, fast-paced, event-driven environment.Possess a valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Spectra and venue concession operations.Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.Ability to handle cash accurately and responsibly.Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality.

Full-timeGeneral Sports BusinessTeamwork OnlineBeverage & Bar Manager | Full Time | Bok Center
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Long Island Pro Soccer

Director of Corporate Partnerships

Central Islip, NY, USPosted 7 Sept 2026

Overview of the United Soccer League (USL)The United Soccer League (USL) is the largest and fastest-growing professional soccer organization in North America, possessing more than a decade of experience in bringing the world's game to communities across the United States and Canada. Overseeing the USL Championship (USSF Division II), USL League One (USSF Division III), and USL League Two (Pre-Professional), the organization is built on a proven and recognized model in international football and counts more than 125 clubs in its membership. Based in Tampa, Fla., the USL has grown during the past decade into a model organization with strong corporate partnerships and stable organizational leadership. It features a dedicated staff of more than 60 professionals across 15 departments ranging from operations, digital, communications and club services, each of which provides unparalleled support to member clubs and outside partners. Sanctioned by the U.S. Soccer Federation, the USL is #UnitedForSoccer, moving the game forward in North America.Overview of USL Long IslandUSL Long Island is a new professional soccer club joining USL League One, bringing top-tier professional soccer to Long Island for the first time. Built around a mission of connection, belonging, and community, the club is led by President Sara Whalen Hess (former U.S. Women's National Team player). The club launched publicly in 2026 with an announcement event at Hofstra University, drawing coverage from Channel 12 News, Newsday, and other regional outlets. USL Long Island is building its front office and inaugural roster ahead of its first season, with a strong focus on community connection across Long Island.Job SummaryThe Director of Corporate Partnerships is a full-time position leading the club's corporate sales department. This individual will be responsible for selling and marketing integrated corporate partnership programs that incorporate all soccer and stadium-controlled assets, including but not limited to traditional signage, livestream, radio, print, and Internet. The Director of Corporate Partnerships will manage and oversee the entire sales process from the prospecting phase for new business through the execution of contractual agreements with corporate partners, and will also be responsible for creating marketing partnership proposals, sales retention, corporate activation, and customer service.Reports to: President, USL Long IslandResponsibilitiesLead the development and implementation of strategic departmental plans consistent with company business objectivesHire, lead, and develop the corporate partnership sales staff, building the department from the ground upResponsible for achieving established sales goals and budgets as set by ExecutivesResponsible for prospecting, selling, cultivating, maintaining, and renewing sponsorships, advertising, and corporate partnerships for the club and stadiumLead the search for and securing of a corporate uniform sponsor, a top departmental priorityDevelop, write, and present corporate sponsorship proposals to key clientsResponsible for overseeing customer service and activation of corporate partnersInterface with broadcasting, accounting, marketing, and ticket sales on internal systems related to sponsorship production, advertising inventory, cross-promotional obligations, and internal accounts payable/receivableOther duties as assignedRequired SkillsPrior experience selling multi-faceted advertising and sponsorship platforms to local, regional, and national companies, including building signage and team assets such as signage, promotions, experiential marketing opportunities, radio, web, and printStrong prospecting and project management skillsPrior experience developing, writing, and presenting sales proposalsPrior experience creating and implementing budgets and sales projectionsStrong conceptual and strategic skills, ability to think "outside the box," and a strong customer satisfaction orientationProven ability to build, lead, and motivate a sales team, including setting goals and holding staff accountable to themDemonstrated creativity in developing innovative and effective sales campaignsAbility to work effectively with all personality types at staff and management levelsStrong computer skills, specifically in Word, Excel, and PowerPointExcellent writing and language skillsExcellent communication skillsPublic speaking and presentation skillsStrong organizational skillsAbility to multi-task is essentialRequired QualificationsBachelor's Degree from a 4-year college or universityMinimum of 5 years in corporate sales for a teamProven track record of personal and team achievements, with the ability to "make things happen"Must be able to work evenings, weekends, and holidays as required, and travel as neededOverview of the United Soccer League (USL)The United Soccer League (USL) is the largest and fastest-growing professional soccer organization in North America, possessing more than a decade of experience in bringing the world's game to communities across the United States and Canada. Overseeing the USL Championship (USSF Division II), USL League One (USSF Division III), and USL League Two (Pre-Professional), the organization is built on a proven and recognized model in international football and counts more than 125 clubs in its membership. Based in Tampa, Fla., the USL has grown during the past decade into a model organization with strong corporate partnerships and stable organizational leadership. It features a dedicated staff of more than 60 professionals across 15 departments ranging from operations, digital, communications and club services, each of which provides unparalleled support to member clubs and outside partners. Sanctioned by the U.S. Soccer Federation, the USL is #UnitedForSoccer, moving the game forward in North America.Overview of USL Long IslandUSL Long Island is a new professional soccer club joining USL League One, bringing top-tier professional soccer to Long Island for the first time. Built around a mission of connection, belonging, and community, the club is led by President Sara Whalen Hess (former U.S. Women's National Team player). The club launched publicly in 2026 with an announcement event at Hofstra University, drawing coverage from Channel 12 News, Newsday, and other regional outlets. USL Long Island is building its front office and inaugural roster ahead of its first season, with a strong focus on community connection across Long Island.Job SummaryThe Director of Corporate Partnerships is a full-time position leading the club's corporate sales department. This individual will be responsible for selling and marketing integrated corporate partnership programs that incorporate all soccer and stadium-controlled assets, including but not limited to traditional signage, livestream, radio, print, and Internet. The Director of Corporate Partnerships will manage and oversee the entire sales process from the prospecting phase for new business through the execution of contractual agreements with corporate partners, and will also be responsible for creating marketing partnership proposals, sales retention, corporate activation, and customer service.Reports to: President, USL Long IslandResponsibilitiesRequired SkillsRequired Qualifications

SoccerTeamwork OnlineDirector Of Corporate Partnerships
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Legends Global

HR & Finance Coordinator (Part-Time) at The Oncenter & Empower FCU Amphitheater at Lakeview

Syracuse, NY, USPosted 7 Sept 2026

POSITION: HR & Finance Coordinator, Part-TimeREPORTS TO: HR Manager & Finance DirectorFLSA STATUS: Part-time, Non-Exempt, Approx 30 hours/weekVENUES: The Oncenter & Empower FCU Amphitheater at LakeviewCOMPENSATION: $20-$25/hour, DOELegends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!THE ROLELegends Global is seeking a part-time HR & Finance Coordinator to support day-to-day operations across Human Resources, Finance, and general office functions for The Oncenter and Empower FCU Amphitheater. This is a hands-on, highly visible role that touches many areas of the business. Priorities may shift based on hiring activity, events, and operational needs, so the ability to stay organized, adapt quickly, and manage multiple tasks is key. If you’re someone who likes variety, can keep things moving without constant direction, and doesn’t get overwhelmed when the day doesn’t go exactly as planned, you’ll do well here.ESSENTIAL DUTIES AND RESPONSIBILITIESHuman Resources SupportCoordinate recruitment efforts, including job postings, resume review, interview scheduling, and reference/background checks.Support onboarding and offboarding processes, including new hire paperwork, orientations, and exit documentation.Maintain accurate employee records and update HR systems (ADP, Workday, etc.)Serve as a point of contact for employee questions regarding policies, procedures, and general HR support.Assist with employee relations matters, documentation, and follow-up as needed.Support compliance efforts, including required postings and recordkeeping.Assist with unemployment claims and related documentation.Finance & Administrative SupportAssist with administrative finance tasks, including vendor, and customer project setup in accounting systems.Support payroll-related coordination and tracking as needed.Maintain records related to PTO, uniforms, and other employee tracking.Assist with routine reporting, tracking, and general finance support tasks.Sort, organize, and file physical and digital documents.Coordinate annual year-end document shredding with third-party vendor, ensuring compliance with company record retention policies.Make updates to credit card processing systems for monthly parking customers, ensuring accurate billing and account management.Administer employee parking passes, including issuance, tracking, and updates.Office & Operational SupportMaintain office operations, including supplies, equipment, and shared spaces.Manage incoming mail.Support onboarding logistics, including workspace setup and coordination with internal teams.Additional SupportAssist with internal communications and employee engagement initiatives as needed.Support cross-functional projects and operational needs across departments.Perform other duties as assigned based on business needs.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION AND EXPERIENCEAssociate’s degree in Business Administration, Human Resources, Finance, or related field preferred, andAt least 2-3 years' experience in administrative, HR, and finance support role,Experience in hospitality or event-driven environments is a plusSKILLS AND ABILITIESStrong organizational and time management skills with the ability to handle multiple prioritiesExcellent communication and interpersonal skills across all levels of the organizationHigh attention to detail and ability to maintain confidentialityAbility to work independently and collaboratively in a fast-paced environmentProficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and HRIS systemsAbility to adapt to changing priorities and business needsComfortable working in a union environmentSchedule may vary based on events and operational needs, including occasional nights and weekends PHYSICAL DEMANDSAbility to sit, stand, and move throughout the facilityAbility to lift and/or move up to 25 poundsVisual ability to perform tasks requiring close and distance visionNOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies these are the only duties to be performed by the employee occupying this position.Legends Global is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, protected veteran status, or any other characteristic protected by federal, state, or local law. We provide reasonable accommodations for qualified individuals with disabilities in the application and hiring process. Legends Global is a VEVRAA Federal Contractor, encouraging Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply.

Part-timeMotorsport & RacingTeamwork OnlineHr & Finance Coordinator (part Time) At The Oncenter & Empower Fcu Amphitheater At Lakeview
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Oak View Group

Facilities Manager| Full-Time | CURE Insurance Arena

Trenton, NJ, USPosted 6 Sept 2026

OverviewThe Facility Manager manages contracted partners and works with the Operations Manager and operations team personnel in the essential duties of ensuring the quality of services delivered to the clients meets and exceeds our standards and contractual obligations. The Facility Manager has direct hands-on oversight of all building systems, including all services and activities involved in maintenance and operations, including HVAC, electrical, mechanical, plumbing, chillers, refrigeration, ice making, boilers, and associated equipment. Black Seal is preferred. This role pays an annual salary of $70,000 - $85,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until December 4, 2026.ResponsibilitiesIn accordance with established guidelines and procedures, provide for the timely and efficient training of Operations personnel in coordination with the Human Resources Department.Develop policies and procedures with Director of Operations to maximize efficient utilization and scheduling of labor coordinated with maintenance and event requirements.Manage, plan, and organize long-range assignments for Maintenance.Troubleshooting and hands-on repairs in the facility involving, but not limited to, electric, plumbing, HVAC, painting, and wall repair. Implement and maintain programs with Director of Operations for inspection of facilities and documentation of work orders, including a comprehensive Preventative Maintenance System for all Arena fixed and movable equipment and building systems.Administer outside maintenance and repair contracts.Coordinate all inspections with outside regulatory agencies (Fire, Elevator/Escalator, Boiler, Insurance, etc.).Assist in developing policies and procedures with the Director of Operations to monitor and conserve energy consumption and compliance with Utility Contracts.Maintain a hazardous materials communication program, material Safety Data Sheets (SDS), and required records and permits; maintain knowledge of changes in pertinent Federal, State, and Local regulations.Uphold all relevant federal, state, and local building regulations, including EEOC, FLSA, OSHA, NFPA, NEC, and ADA regulations.Review operation of inventory systems and ensure proper quantities and types of maintenance and show supplies are on hand. Research and recommend equipment, tools, materials, and supplies to fulfill the needs of the Operations Department.Research and recommend continuing education programs for key technical personnel involved in the operation and maintenance of the building.Review all budget expenditures, including labor, materials, supplies, equipment, and utility consumption, and recommend policies and procedures to promote efficiency.Maintain positive working relationships with service contractors, suppliers, utility companies, and firms doing business with the Arena to promote coordinated services to clients.Provide recommendations for the Capital Improvement Budget, Capital adds, 5-year plan, and yearly operational budget.Assist the operations department with the set-up of events; coordinate facility arrangements with concessionaires and vendors; direct and monitor the work of contractors, engineers, and architects on building projects.Other duties as assigned.QualificationsDegree in an Engineering discipline or related field is preferred but not required. Engineering trade school certification/diploma is a plus.3-5 years of progressive experience in the management of facilities in a comparable industry or convention facility. Demonstrated skill in managing multiple functions and interpersonal skills to foster teamwork and a commitment to team results are required. Knowledge of current practices in the maintenance field.Ability to work various workdays and hours to meet business needs, including early/late hours, long days, weekends, and holidays. Must be reliable and punctual. Ability to read and interpret documents such as safety rules, blueprints, operating and maintenance instructions, and procedure manuals. Ability to write daily logs, routine reports, and correspondence. Ability to communicate effectively to customers, clients, and other employees of the organization. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving concrete variables in standardized situations. HVAC Certification and/or Electrical License preferred. Forklift certification is preferred.Ability to work in a fast-paced environment to meet deadlines. Proficiency with Microsoft Office products (Word, Excel, Outlook, and PowerPoint). Strong administrative skills.Ability to demonstrate technical expertise in the fields of electrical engineering, plumbing, mechanical engineering, heating and air conditioning, welding, painting, and carpentry. Must be comfortable occasionally working near moving mechanical parts.Must be comfortable working in environments with moderate noise levels and loud noise levels during events.Knowledge of Metasys HVAC software preferred.

Full-timeGeneral Sports BusinessTeamwork OnlineFacilities Manager| Full Time | Cure Insurance Arena
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Oak View Group

Director of Operations | Full-Time | Blue Arena

Loveland, CO, USPosted 6 Sept 2026

OverviewThe Director of Event Operations is responsible for leading the day-to-day operational readiness of the Blue Arena and ensuring the safe and successful execution of sporting events, concerts, commencement ceremonies, and other special events. This position manages, supervises, and coordinates the day-to-day operations of the Blue Arena, including but not limited to set-up/changeovers, custodial/housekeeping, audio/visual, facility maintenance, and HVAC. The Director of Operations provides leadership for the entire Operations Department while collaborating with Security, Guest Experience, Box Office, Parking, Marketing, Colorado Eagles personnel, promoters, and external partners to execute world-class events. This position is responsible for developing and implementing practical systems, workflows, and accountability measures that ensure operational tasks are completed to standard, as well as requires flexibility to work evenings, weekends, holidays, and extended hours based on the event calendar. This role pays an annual salary of $90,000 - $100,000 and is bonus eligible. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until December 4, 2026.ResponsibilitiesDirect the overall daily operation and maintenance of the facility and all systems. This includes HVAC, sound, electrical, plumbing, fire protection, life safety, workplace safety, communications, scoreboard systems, pest control, custodial services, etc.Participate in the development and administration of the facility’s operations and capital budgets; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessaryDirect the advancing and communicating of event information to the appropriate departments and staffDirect the operation of event set-up and tear-down, i.e., basketball floor, stage risers, chairs, signs, banquet functions, etc.Acts as liaison with City and County Services for numerous facility-related functions (City Codes, Parking, Licenses, permits, inspections, warranties, etc.)Work in collaboration with the County on capital improvement and major projects.Select, train, motivate, direct, and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination proceduresResponsible for Health & Safety complianceDevelop and update comprehensive management reports and manuals (i.e., Operations Manual, Annual Preventative Maintenance Plan, Annual Facility Report, Fire Code Rules & Regulations, etc.)Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality, seamless customer serviceConduct a variety of organizational and operational studies; recommend modifications to programs, policies, and procedures as appropriateEstablish and maintain effective working relationships with staff, facility stakeholders and facility usersDirect and monitor the work of contractors, engineers and architects on building projectsMaintain hazardous materials communication program, and material safety data sheets; maintain knowledge of changes in pertinent Federal, State and Local regulationsPerform all other duties as assigned by the Assistant General Manager and/or General ManagerQualificationsBS or BA degree from an accredited college/university. 5-7 years of experience in facility operations management. Ability to direct operations teams is required.Must have demonstrated knowledge of physical plant management, supervisory skills, and experience in work crew supervision in facility operations.Ability to work nights, weekends, and holidays as required.Knowledge of budget preparation and control.Knowledge of OSHA requirements.Knowledge of boilers, chillers, refrigeration, and ice-making equipment/procedures.Knowledge of Fire Alarm / Fire Protection systemsKnowledge of Event production and theatre technologyCapable of operating in Microsoft Office applications, including Excel, Word, OutlookCapable of operating building and lighting control systems.Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.Ability to work well in a team-oriented, fast-paced, event-driven environment.Working knowledge of equipment safety, facility maintenance, and housekeeping.Excellent customer service skills.

Full-timeBasketballTeamwork OnlineDirector Of Operations | Full Time | Blue Arena
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Oak View Group

Event Manager | Full-Time | Palm Beach County Convention Center

West Palm Beach, FL, USPosted 6 Sept 2026

OverviewThe Event Manager is the liaison between the show manager/client and all building operations staff and contractors. After the contract is signed for an event, the Event Manager works directly with the client to provide any needs from the facility. In addition, the Event Manager makes certain that all building policies and procedures are followed in preparing for and implementing the event. When the event is in the building, the event manager runs the show, making certain that the client’s needs are met and any building or safety issues are addressed immediately. The Event Manager is the PBCCC staff member with whom the client will have the most contact before, during, and after the event; and it is imperative that service be a priority with the position. It is important that the event manager can anticipate potential problems and, in all cases, be solution-oriented so that the client can achieve the most important result—a successful show. The Event Manager is the first and last staff member the client sees during the event, and the quality of service a client receives is the best sales tool for a return visit. The Event Manager will supervise, indirectly, all building operational staff during an event activity. This position will report to the Director of Events. Please Note: This position does not allow the ability to work remotely and will require the ability to work long and irregular hours, early mornings, late nights, overnights, weekends, holidays, and an extended number of consecutive days. This role pays an annual salary of $54,000 - $67,000. Benefits for Full-Time roles: Health, dental, and vision insurance; 401(k) savings plan; 401(k) matching; and paid time off (vacation days, sick days, and 11 holidays). This position will remain open until December 4, 2026.ResponsibilitiesResponsible for planning, coordinating, and facilitating the logistics of assigned events; act as liaison for the building with all parties and departments involved in the event.Manages and provides clear, concise, and timely communication with building staff of all requirements necessary for events by preparing and distributing detailed event resumes, diagrams, event staffing requirements, set-up requirements, general instructions, and supporting documentation for each event using industry-specific software.Communicate changes before and during events.Develop and control event budgets, including preparing and providing pre-event event financial estimates to clients based on potential operational costs during the course of the event.Collect funds from the client on the prepared estimate before the event commences.Coordinate the completion of post-event financial settlements through invoicing and collections.Troubleshoot during event preparation and during the event to ensure that all event setups are correct, including making decisions about policy, procedures, billing, and staffing.Monitors in-house set-up to ensure that the facility, equipment, physical set-up, and labor provided meet the requirements of contractual agreements within the constraints of safety, health, and fire code standards.Ensure that all event insurance certificates, licenses, and permits required for events or production are obtained in a timely manner.Manages and oversees all production, setup, staffing, and event-related contracted services for assigned events.Coordinate with the building operational personnel to ensure that the facility is cleaned prior to, during, and after all events to maintain building appearance and increase customer satisfaction.Communicate and coordinate with in-house Food & Beverage contractor on room sets, F&B placement and timing of meal functionsServe as a facility representative at assigned events by enforcing facility policies and procedures.Identify and resolve public and event-related complaints in a professional manner, ensuring customer satisfaction.Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives.Attend various weekly scheduled building meetings.Communicate any problems and proposed solutions to the Director of Events, Assistant General Manager, and General Manager.Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public, and municipal officials.Manages and oversees assigned events, as well as those events assigned to other event managers/coordinators.Act as manager on duty as required.Complete all duties with a customer service focus through teamwork & dedication to OVG principles.Perform other duties and responsibilities as assigned.Gather and distribute information and invoices within designated deadlines.QualificationsBachelor's degree (B.A.) from an accredited four-year college/university with major coursework in event management, facility management, sports management, hospitality management, business administration, or a related field required. A considerable amount of commensurate professional experience may be considered in lieu of the formal education requirement.3-5 years of increasingly responsible experience in event management working for a public assembly facility, convention center, arena, hotel, or similar facility.Ability and willingness to work a frequently flexible schedule, including long and irregular hours that may vary due to event activity and load-in/load-out and may include any combination of early mornings, late evenings, overnights, weekends, holidays, and an extended number of consecutive days.Knowledge of operational characteristics of events, including crowd management and control techniques; fire and public safety regulations; food service practices; A/V equipment; and relevant federal, state, and local regulations.Ability to meet deadlines as pertains to the event planning process.Demonstrates familiarity with facility use contracts.Knowledge of Microsoft Office programs; experience with Momentus, Social Tables, or AutoCAD is preferred but not required.Exemplary customer service skills with the ability to handle multiple tasks and priorities simultaneously.Ability to work independently and as part of a team.Professional presentation, appearance, and work ethic.Strong communication skills.Ability to identify the needs of users of the facility.Knowledge of crowd management and control techniques.Knowledge of customer service practices.Knowledge of fire and public safety regulations.Bilingual (English/Spanish) is highly desired.Certified Meeting Professional (CMP) certification is preferred but not required.

Full-timeGeneral Sports BusinessTeamwork OnlineEvent Manager | Full Time | Palm Beach County Convention Center
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Oak View Group

Event Operations Manager | Full-Time | Kovalchick Complex @ IUP

Indiana, PA, USPosted 6 Sept 2026

OverviewThe Event Operations Manager will supervise, coordinate, lead, and participate in all matters of facility operations, including but not limited to daily maintenance, event set-ups, changeovers, event coverage, and assisting in custodial services. This role pays an annual salary of $50,000 - $52,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until December 4, 2026.ResponsibilitiesManage and supervise the custodial needs of the facility.Manage and supervise the setup and operational needs of the facility.Oversee preventive and regular maintenance for all facility-related equipment, HVAC, lighting, and plumbing.Maintains the building to OVG standards.Maintain storage areas and equipment in a neat and orderly manner.Maintain safe, secure, and sanitary working conditions and leave the work area in a clean and orderly fashion.Manages and supervises outside contractors/third-party vendors.Ensures facility rules, regulations, policies, and procedures are enforced and adhered to.Monitor the compliance of standard operating procedures.Manage and participate in day-to-day operations of the facility.Serve as Manager on Duty for office and event hours coverage as required.Provide excellent customer service assistance to internal and external clients.Assist Director of Sportscenter with event coverage and client access to the building.Periodically conducts an inventory of all equipment.Monitor and maintain custodial supplies inventory and usage. Coordinate supply purchase needs with Director of Operations.Maintain all building equipment, tools, and supplies.Make recommendations for Capital purchases related to areas of functional responsibility.Assist in Operations and Events budget planning.Trains part-time and/or temporary employees in orientation to the building, proper cleaning techniques and schedules, usage and conservation of supplies, operation of equipment, and safety practices.Ensure employees have the equipment and resources to perform the job efficiently.Maintain employee paperwork including attendance, payroll, disciplinary procedures, etc.Conduct staff briefing meetings prior to each shift in order to review and/or distribute work assignments to appropriate personnel to accurately and efficiently set up, maintain, and tear down events.Assist in establishing and monitoring work performance and safety standards.Inspects completed set-ups, changeovers, and custodial services for conformance to standards.Work with employees to correct deficiencies; implement discipline procedures.Responsible for insuring that all daily and periodic tasks are completed as scheduled and according to specified quality standards.Other duties and responsibilities as assigned.QualificationsHigh School Diploma or GED.3-5+ years of experience performing facility operations in a sports/events venue is required.Experience overseeing and managing staff in performance of conversions and custodial services.Working knowledge of operations equipment, including forklifts, pallet jacks, staging, retractable seating risers, basketball floors, etc.Working knowledge of custodial equipment, including floor scrubbers and buffers, backpack vacuums, shop vacs, court cleaning equipment, and other equipment.Working knowledge of facility and arena operations, changeovers, setups, maintenance, and custodial services.Capable of working nights, weekends, and holidays, as well as additional hours when needed.Ability to handle multiple tasks at one time.Ability to meet deadlines and function in a high-pressure environment.Forklift certification or ability to become certified within 3 months of start date.

Full-timeBasketballTeamwork OnlineEvent Operations Manager | Full Time | Kovalchick Complex @ Iup
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Great Falls Voyagers

Field Manager & Director of Baseball Operations

Great Falls, MT, USPosted 6 Sept 2026

Field Manager & Director of Baseball OperationsGreat Falls Voyagers — Pioneer Baseball League (MLB Partner League)Full-time, salaried. Great Falls, Montana. Start date: October 1, 2026THE ROLEOversee all baseball operations for The Great Falls Voyagers. Help lead this historic franchise by building an elite pipeline for Independent Baseball talent to create a positive winning environment in the clubhouse while providing players the opportunity to sign with MLB organizations and advance their careers. RESPONSIBILITIESOn-field. You will be the Field Manager. This role will be responsible for setting the standard for how the Voyagers practice, play, travel, and carry themselves, and you will run daily planning, game preparation, and make important in-game decisions.Roster construction. With the team President and coaching staff, you own player personnel decisions: who we sign, keep, and release. Pitching. This is a crucial priority. We've paired strong offenses with pitching that hasn't held up over a full season. Bring a specific philosophy on staff construction, workload management, arm development at altitude, and build the structure to execute it.Player development. Every player will receive a Development plan, you will host regular one-on-ones, and provide honest reads on where players stand. If a player isn't going to get a real opportunity, we need to tell him early. Staff. You will hire, manage, and evaluate all baseball personnel for the Voyagers: Assistant Coaches and the Analytics Staff. You'll build the staff you want and answer for how it performs. You also oversee Athletic Training and player health protocols. Analytics. The Director of Analytics will report to you. You'll set priorities and apply the work to acquisition, lineup construction, pitcher usage, and development. You don't need to build models, but you need to be fluent in what information they do or don’t provide. Scouting. Year-round, you'll work college programs, JUCOs, Summer Leagues, agents, and independent-ball networks to feed our pipeline and cultivate MLB scouting and player development contacts. Keep a detailed list of prospects and current potential roster additions at all times. Community. Great Falls supports this ball club, and we show up for the city in return. You'll work closely with our Front Office on team appearances, camps, school visits, sponsor partnerships, and volunteer work, and ensure this expectation is set with your players and staff. Whether you live in Great Falls year-round or only for the season, we expect the Field Manager & Director of Baseball Operations to be present and invested in this community during their time here. WHAT WE'RE LOOKING FORRequired• Professional playing, coaching, scouting, or front-office experience – or a track record at a high-level college program• Demonstrated ability to evaluate and acquire players, not just coach them• Working fluency with TrackMan & Synergy data and modern development methods• An existing network in college, independent, or affiliated baseball, and the willingness to work it constantlyPreferred• Prior experience as a Manager, Pitching or Field Coordinator, or Player Development Coordinator• A record of helping players grow to be placed into affiliated organizationsHOW WE'LL MEASURE SUCCESS1. We want to see a competitive ball club that Great Falls is proud to watch2. This organization wants player contracts to be purchased by MLB organizations3. We want to grow and stabilize our ability to attract and re-sign players on reputation COMPENSATIONSalary: $40,000–$50,000, depending on experience and relocationContract: A three-year guaranteeBonuses: TBDHousing and relocation: TBDLocation: Present in Great Falls, MT for the season. Living here year-round is welcomed and supported but not required, but the year-round scouting and recruiting work must get done. Reports to: Team PresidentWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Field Manager & Director of Baseball OperationsGreat Falls Voyagers — Pioneer Baseball League (MLB Partner League)Full-time, salaried. Great Falls, Montana. Start date: October 1, 2026THE ROLEOversee all baseball operations for The Great Falls Voyagers. Help lead this historic franchise by building an elite pipeline for Independent Baseball talent to create a positive winning environment in the clubhouse while providing players the opportunity to sign with MLB organizations and advance their careers. RESPONSIBILITIESOn-field. You will be the Field Manager. This role will be responsible for setting the standard for how the Voyagers practice, play, travel, and carry themselves, and you will run daily planning, game preparation, and make important in-game decisions.Roster construction. With the team President and coaching staff, you own player personnel decisions: who we sign, keep, and release. Pitching. This is a crucial priority. We've paired strong offenses with pitching that hasn't held up over a full season. Bring a specific philosophy on staff construction, workload management, arm development at altitude, and build the structure to execute it.Player development. Every player will receive a Development plan, you will host regular one-on-ones, and provide honest reads on where players stand. If a player isn't going to get a real opportunity, we need to tell him early. Staff. You will hire, manage, and evaluate all baseball personnel for the Voyagers: Assistant Coaches and the Analytics Staff. You'll build the staff you want and answer for how it performs. You also oversee Athletic Training and player health protocols. Analytics. The Director of Analytics will report to you. You'll set priorities and apply the work to acquisition, lineup construction, pitcher usage, and development. You don't need to build models, but you need to be fluent in what information they do or don’t provide. Scouting. Year-round, you'll work college programs, JUCOs, Summer Leagues, agents, and independent-ball networks to feed our pipeline and cultivate MLB scouting and player development contacts. Keep a detailed list of prospects and current potential roster additions at all times. Community. Great Falls supports this ball club, and we show up for the city in return. You'll work closely with our Front Office on team appearances, camps, school visits, sponsor partnerships, and volunteer work, and ensure this expectation is set with your players and staff. Whether you live in Great Falls year-round or only for the season, we expect the Field Manager & Director of Baseball Operations to be present and invested in this community during their time here. WHAT WE'RE LOOKING FORRequired• Professional playing, coaching, scouting, or front-office experience – or a track record at a high-level college program• Demonstrated ability to evaluate and acquire players, not just coach them• Working fluency with TrackMan & Synergy data and modern development methods• An existing network in college, independent, or affiliated baseball, and the willingness to work it constantlyPreferred• Prior experience as a Manager, Pitching or Field Coordinator, or Player Development Coordinator• A record of helping players grow to be placed into affiliated organizationsHOW WE'LL MEASURE SUCCESS1. We want to see a competitive ball club that Great Falls is proud to watch2. This organization wants player contracts to be purchased by MLB organizations3. We want to grow and stabilize our ability to attract and re-sign players on reputation COMPENSATIONSalary: $40,000–$50,000, depending on experience and relocationContract: A three-year guaranteeBonuses: TBDHousing and relocation: TBDLocation: Present in Great Falls, MT for the season. Living here year-round is welcomed and supported but not required, but the year-round scouting and recruiting work must get done. Reports to: Team PresidentWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

BaseballTeamwork OnlineField Manager & Director Of Baseball Operations
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Oak View Group

Assistant General Manager | Full-Time | Albuquerque Isotopes (Rio Grande Credit Union Field at Isotopes Park)

Albuquerque, NM, USPosted 6 Sept 2026

OverviewThe Assistant General Manager is responsible for assisting the General Manager with the efficient, professional, and profitable operation of the venue. The Assistant General Manager aids the General Manager in overseeing every managerial, full-time, and part-time position and ensuring full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. The Assistant General Manager will actively supervise, coach, counsel, direct, train, and mentor employees in meeting company quality standards and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, and promotion. The Assistant General Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant, and cooperative work environment. This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule, which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction, strong management, and independent decision-making skills are required. This role will pay a salary of $70,000 to $80,000. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until December 4, 2026.ResponsibilitiesAssists in the overall effective management of the concession operations.Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout the event to assure 100% compliance with alcohol service policies. Reports any alcohol service or compliance issues to management immediately.Assist in the management of all events from setup to teardown, including handling all communication with hourly staff, culinary staff & guests.Ensure legal, efficient, professional, and profitable operation of the venue.Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L financial statements.Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.Author, review, and amend policies & procedures, as requested by the General Manager.Author and amend contracts; authorize terms as directed by the General Manager.Oversee scheduling and labor allocation.Work in tandem with the General Manager to analyze ticket sales in relation to anticipating staffing needs and target market demographics; determine and project point-of-sale to guest ratio.Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and the accurate cost of goods.Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location.Directs and assists managers in preparing and attaining future goals.Provides each manager with the proper direction and follows up on all assignments.Inspects the operation on a regular basis to ensure that the established quality standards are maintained.Prepares required reports accurately and submits them on time. Follows up with department heads to ensure that their reporting is completed within the same guidelines.Develops an effective management team.Gives the managers clear direction and provides the necessary assistance for them to perform their work.Assists the General Manager in evaluating each manager’s performance and makes recommendations for their improvement.Reviews and assists in the development of menus and marketing plans with the appropriate department heads.Establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light.QualificationsBA or BS with a business-related major; accounting minor or credits preferred.Minimum 3-5 years of management experience in the food-related or concessions industry.Concessions Manager Certificate from the National Association of Concessionaires.Nationally recognized, advanced food service sanitation training course certification.Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, professional, and courteous manner that fosters a positive, enthusiastic, and cooperative work environment.Ability to make sound business/operations decisions quickly and under pressure.Solid working knowledge of computer applications: Microsoft Office, POS systems, and timekeeping systems.Ability to work well in a team-oriented, fast-paced, event-driven environment.Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.Possess a valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.Valid Alcohol Service Permit if required by the state and/or county of the venue.Familiar with inventory cost control and menu planning.Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Oak View Group and venue concession and premium services operations.Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).Ability to handle cash accurately and responsibly.Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality.Ability to work independently with little direction.

Full-timeGeneral Sports BusinessTeamwork OnlineAssistant General Manager | Full Time | Albuquerque Isotopes (rio Grande Credit Union Field At Isotopes Park)
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Oak View Group

General Manager | Full-Time | Gaillard Center

Charleston, SC, USPosted 6 Sept 2026

OverviewThe General Manager is responsible for the efficient, professional, and profitable operation of the food service operations at the assigned venue. This individual ultimately oversees every managerial, full-time, and part-time position and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. In addition to managing the day-to-day business operations, the General Manager solicits new sources of revenue, both on and off the venue property. This role pays an annual salary of $105,000 - $115,000 and is bonus eligible. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until December 4, 2026. ResponsibilitiesEnsure legal, efficient, professional, and profitable operation of the assigned venue.Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L financial statements.Final decision-maker on equipment purchases and leases.Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.Author, review, and amend policies & procedures, as required.Author and amend contracts; authorize terms.Oversee scheduling and labor allocation.Analyze ticket sales in relation to anticipating staffing needs and target market demographics; determine and project point-of-sale to guest ratio.Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and the accurate cost of goods.Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location.Directs and assists managers in preparing and attaining future goals.Provides each manager with the proper direction and follows up on all assignments.Inspects the operation on a regular basis to ensure that the established quality standards are maintained.Prepares required reports accurately and submits them on time; follows up with department heads to ensure that their reporting is completed within the same guidelines.Develops an effective management team.Gives the managers clear direction and provides the necessary assistance for them to perform their work.Evaluates each manager’s performance and makes recommendations for their improvement.Reviews and assists in the development of menus and marketing plans with the appropriate department heads.Establishes and maintains personal relationships with show managers, suppliers, vendors, and the public that projects the venue in a positive light.Maintains thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.QualificationsBA or BS with business-related major required. MBA preferred; Accounting minor or credits preferred.5-7 years of management experience in the food-related or catering / concessions industry. Experience in a fast-paced performing arts center, convention center, or catering venue with concessions preferred.Nationally recognized, advanced food service sanitation training course certification.Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, professional, and courteous manner that fosters a positive, enthusiastic, and cooperative work environment.Deep understanding of high-end catering, bar services, and concession dining.Ability to make sound business/operations decisions quickly and under pressure.Solid working knowledge of computer applications: Microsoft Office, POS systems, and timekeeping systems.Ability to work well in a team-oriented, fast-paced, event-driven environment.Possess a valid Food Handler's certificate and Alcohol Service Permit if required by state or local government.Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Oak View Group and venue concession and premium services operations.Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).Ability to handle cash accurately and responsibly.Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality.Ability to work independently with little direction.

Full-timeSoccerTeamwork OnlineGeneral Manager | Full Time | Gaillard Center
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Oak View Group

Event Manager | Full-Time | Rhode Island Convention Center

Providence, RI, USPosted 6 Sept 2026

OverviewIn addition to managing a wide variety of events at the complex, this position also serves as a multi-faceted Event Manager for producing all levels and types of events, including in-house, amphitheater, and swim meets. Prepares event outlines and scaled drawings of event areas. Coordinates equipment and personnel service distribution and other functions and duties as required by the event. Serves as lead on-site contact with the event promoter from planning the event, move-in of the event to the facility, the actual event, and move-out of the event. As Manager of the event, supervises facility operations, including outside contractors and facility employees. Prepares and compiles and communicates lessee event expense information for use by the business department in financial settlement of the event. This role will pay an annual salary of $60,000 - $65,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until December 4, 2026.ResponsibilitiesServes as primary on-site contact with every promoter for events ranging in gross revenue to potentially more than $1M. Position is primary on-site contact for planning of the event, move-in of the event into the facility, the actual event, and move-out of the event, requiring that this manager frequently adapt all internal and external resources to often-changing scenarios. Manages facility operations, including outside contractors and facility employees, during the event. Determines staffing requirements and reacts to changes brought on by security concerns, fluctuations in attendance, weather, and cancellations/late arrivals. Assumes a high level of financial/budgetary responsibility and acts quickly to make sound financial and practical/operational decisions regarding changes throughout the planning process and on the date of the event. Serves as facility representative for all events. Develops detailed operational and financial plans and diagrams for the Published Event Document and distributes them to facility personnel for implementation of contractual obligations and conditions before the event. Oversees division staffing throughout the event and coordinates with resources to meet the fluctuating needs of tenants, performers, and promoters. Coordinates with in-house and third-party security and food vendors to assure optimal patron satisfaction. Manages & coordinates event preparation with event prep supervisors, crew, and other managers. Assists tenants in arranging for supportive services and represents facility management in resolving problems encountered by tenants and technical staff. Monitors assigned event requirements as interfaced with other events and activities scheduled throughout the Complex. Exhibits working knowledge of all related events and departmental procedures to facilitate proper coordination of activities. Prepare and correlate lessee expense information to support the finance department in financial pre-settlement and final settlement activity. Exercise resource stewardship and report known or expected irregularities to the immediate supervisor to ensure compliance with policies/procedures. Performs other related duties as assigned. Qualifications3–5+ years of experience in events operations, banquet management, hospitality, or high-volume restaurant operations.Bachelor's Degree in business, hospitality, or a related field is preferred.Proven experience executing large-scale events with multiple moving parts and high service expectations.Strong leadership presence with the ability to confidently direct teams in live-event environments.Exceptional organizational, communication, and operational planning skills.Ability to remain calm, solution-oriented, and detail-focused under pressure.Strong understanding of convention center and banquet service flow, staffing models, and event logistics.Experience managing labor and operational efficiencies in high-volume environments.Passion for hospitality, guest experience, and creating memorable moments.Ability to establish and maintain working relationships with divisions within the facility, contracted vendors/services and clientele including high-profile touring promotion agencies Ability to maintain an excellent public image for the facility.Maintains knowledge of current concert tours, conventions, and trade shows, including concert production trends.

Full-timeGeneral Sports BusinessTeamwork OnlineEvent Manager | Full Time | Rhode Island Convention Center
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