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Search: communications
FIFA

Senior Digital Communications Product Manager

ZurichPosted 16 Sept 2026

Senior Digital Communications Product ManagerDepartment: CommunicationsEmployment Type: Permanent - Full TimeLocation: ZurichDescriptionAs the organiser of some of the biggest and most iconic sport events in the world, we lead the way in the sport and event industry.Join the team and support us on our mission.THE POSITIONThese are your key tasks: Lead product leadership and strategy by defining, designing, and delivering FIFA’s digital content products across all owned platforms, managing the full product lifecycle and aligning product strategies with divisional goals. Drive innovation and consistency by developing product roadmaps, calendars, and budgets that balance creativity and efficiency, providing strategic insights that shape FIFA’s digital vision and translating priorities into actionable initiatives that deliver measurable engagement and value. Ensure effective product delivery and implementation by managing all product requirements—such as text, video, graphics, and statistics—for corporate and competition coverage across digital platforms, ensuring delivery quality and adherence to schedule and budget. Coordinate with editorial, technical, and communications teams to manage product rollouts through sprint planning, briefings, and reviews, validating progress through user‑acceptance testing and post‑deployment checks. Define and supervise business needs for core digital tools and features (e.g., SEO, search, video players, APIs) to guarantee high editorial and technical standards. Drive collaboration and stakeholder engagement by leading requirements‑gathering sessions and workshops with colleagues and key business stakeholders, translating needs into a clear and prioritised product backlog. Facilitate cross‑divisional coordination to align content creation and platform delivery, ensure communications perspectives are represented in cross‑functional projects (e.g., CMS, CRM, and regional platforms), and develop strong partnerships with internal teams to secure alignment, support, and shared accountability. Oversee content operations and platform excellence by collaborating with content teams to coordinate multilingual, multimedia, photographic, and statistical content across FIFA digital platforms, ensuring brand and editorial consistency. Manage communications‑specific products and oversee CMS management and live support, and ensure effective tagging and organisation of data and assets within the FIFA Digital Hub (FDH). Support video production for corporate and competition activities, maintaining the highest editorial and compliance standards. Promote digital innovation and continuous improvement by fostering a digital‑first culture that replaces outdated processes with modern, scalable solutions. Evaluate and introduce emerging technologies and AI‑based tools to enhance efficiency and user experience, conduct research and benchmarking to inform ongoing optimisation, and ensure all products deliver exceptional experiences for both content creators and audiences. Maintain accurate documentation and reporting, while championing user‑centric design, continuous improvement, and scalable digital product ecosystems across the FIFA Communications Division. YOUR PROFILE We work hard at FIFA.We are dedicated, ambitious and innovative.And we respect our values. Always.For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.The specific competencies we require for this position are: 7+ years of digital product management experience, with at least 3 years in a senior or lead role Proven track record delivering large-scale digital products (web, mobile apps, platforms) Experience working with global, cross-functional teams Strong understanding of Agile and modern product development practices Proven Experience in working with headless CMS Bachelor's degree in computer science or equivalent professional experience Excellent stakeholder management and communication skills Data-driven mindset with experience using analytics tools and experimentation Experience working in football, sports, media or entertainment industry Background in managing content platforms Proven record of successful deliveries of various complexities within global and multi-cultural organisations Solid technical background with understanding or hands-on experience in implementation Experience in requirements gathering for applications and subsequent translation of requirements in user stories Excellent English skills, including writing, communication, and presentation An outstanding team spirit with an entrepreneurial mindset that thrives when being challenged Ability to foster long-term relationships with key professionals Attention to detail PERKS & BENEFITS The biggest benefit of a career at FIFA is the privilege to work for the beautiful game and create something that matters.Alongside that privilege, we also offer some extra perks and benefits: Health and fitness: Regular football sessions for all abilities, plus on-site gym. Home office: Up to two days of home office per week if work permits and home office allowance for all. Language courses: Offered to all staff to aid personal and professional growth. Continuous learning: We care about your development and encourage internal mobility, offering a variety of training and education to help achieve it. Pension: Flexible pension benefits with generous employer contributions. Relocation assistance: A dedicated team will be on hand to support your relocation. Sustainability: We support all employees using public transport. Vacation: Maintain a healthy work/life balance with a generous vacation allowance. Volunteering: Make an impact beyond your regular role and bond with colleagues by volunteering with one of our partners. As the organiser of some of the biggest and most iconic sport events in the world, we lead the way in the sport and event industry.Join the team and support us on our mission.These are your key tasks: We work hard at FIFA.We are dedicated, ambitious and innovative.And we respect our values. Always.For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.The specific competencies we require for this position are: The biggest benefit of a career at FIFA is the privilege to work for the beautiful game and create something that matters.Alongside that privilege, we also offer some extra perks and benefits:

Full-timeFootballFIFACommunicationsPermanent - Full TimeZurich
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Salem RidgeYaks

Manager, Video Production

Salem, VA, USPosted 16 Sept 2026

About the Salem RidgeYaks:The Salem RidgeYaks, Single-A affiliate of the Boston Red Sox, bring high-energy baseball and engaging fan experiences to Carilion Clinic Field. Building on a strong baseball tradition in Salem, the RidgeYaks combine a fresh identity with a continued commitment to player development and community connection. As part of Diamond Baseball Holdings (DBH), the RidgeYaks are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.About Diamond Baseball Holdings:Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together. With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level. Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.Position OverviewThe Manager, Video Production oversees all aspects of video content creation, including planning, production, editing, and distribution across digital and in-venue platforms. This position leads the video production team in developing creative assets that support marketing campaigns, partnerships, community initiatives, and in-game entertainment. The Manager will collaborate cross-functionally to ensure that all video content aligns with brand standards, engages fans, and enhances the overall experience across multiple channels.This individual should be a creative storyteller, experienced leader, and technically proficient in digital media platforms and video production tools.Essential Duties & ResponsibilitiesDevelop and execute the organization’s video production strategy to support marketing, sponsorship, and fan engagement goals.Plan, write, produce, shoot, and edit high-quality video content for digital, social, and in-venue platforms.Manage a team of full-time and seasonal staff, providing creative direction, feedback, and project oversight.Partner with marketing, partnerships, and communications departments to create video assets that align with key initiatives and campaigns.Oversee live event and game-day video operations, including videoboard content and live-streaming elements.Manage and maintain the organization’s video archive, ensuring proper organization and accessibility of assets.Establish production timelines, manage budgets, and ensure projects are completed on schedule.Stay current on video and digital media trends to continually improve creative output and fan engagement.Provide on-site support during events as needed, including evenings, weekends, and holidays.Issue press credentials on a game-by-game or full-season basis Maintain press box (take out trash, clean up food, vacuum floorHire, schedule and direct press box staff: Scorer, Pitch Clock, Data Caster Work cooperatively with marketing, corporate sales, ticket sales and community relations to promote the RidgeYaks brand through social media and other avenues.Support the marketing team with website management, graphic design, and other administrative tasksQualifications & Requirements3+ years of professional experience in video production, content creation, or digital media, preferably in sports, entertainment, or related fields.2+ years of supervisory or project management experience.Expert proficiency with the Adobe Creative Suite (Premiere Pro, After Effects, Photoshop) and other video editing tools.Strong creative storytelling skills with a portfolio showcasing a range of video work.Excellent written and verbal communication skills, with the ability to collaborate effectively across departments.Proven ability to manage multiple projects and meet tight deadlines in a fast-paced environment.Availability to work flexible hours, including nights, weekends, and holidays as required by the baseball/event schedule. Diamond Baseball Holdings is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. We are committed to creating a diverse and inclusive workplace and welcome applicants from all backgrounds and experiences to apply for our job opportunities. If you require accommodation during the recruitment process, please let us know and we will work with you to meet your needs About the Salem RidgeYaks:The Salem RidgeYaks, Single-A affiliate of the Boston Red Sox, bring high-energy baseball and engaging fan experiences to Carilion Clinic Field. Building on a strong baseball tradition in Salem, the RidgeYaks combine a fresh identity with a continued commitment to player development and community connection. As part of Diamond Baseball Holdings (DBH), the RidgeYaks are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.About Diamond Baseball Holdings:Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together. With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level. Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.Position OverviewThe Manager, Video Production oversees all aspects of video content creation, including planning, production, editing, and distribution across digital and in-venue platforms. This position leads the video production team in developing creative assets that support marketing campaigns, partnerships, community initiatives, and in-game entertainment. The Manager will collaborate cross-functionally to ensure that all video content aligns with brand standards, engages fans, and enhances the overall experience across multiple channels.This individual should be a creative storyteller, experienced leader, and technically proficient in digital media platforms and video production tools.Essential Duties & ResponsibilitiesQualifications & Requirements Diamond Baseball Holdings is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. We are committed to creating a diverse and inclusive workplace and welcome applicants from all backgrounds and experiences to apply for our job opportunities. If you require accommodation during the recruitment process, please let us know and we will work with you to meet your needs

BaseballTeamwork OnlineManager, Video Production
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IRONMAN

Account Coordinator, Partnerships - 637997632

South Melbourne, AUPosted 16 Sept 2026

At The IRONMAN Group, our purpose is clear: to inspire people to unlock their greatest potential through sport, pushing beyond limits to become the fullest expression of human achievement. Through our BE ICONIC vision, we are building the most loved brands, producing the world’s most inspiring events, and fostering deeply engaged communities that change lives. We aim to empower over a million athletes to cross a finish line each year and inspire a billion people worldwide through the power of the human spirit. As part of our team, you’ll join a high-performance, caring culture where innovation thrives, communities are uplifted, and every achievement, big or small, is celebrated. You’ll help shape experiences that fill hearts, consume minds, and enrich souls. This is more than a job. It’s a chance to be part of a global movement, to lead from the front, and to leave a legacy. Together, we create moments that last a lifetime. The IRONMAN Group is the world's largest operator of mass participation sports, delivering over 200+ events a year across 55+ countries thanks to a passionate global team. For more information, visit www.ironman.com/about-ironman-group. We are seeking a highly motivated individual for the position of Account Coordinator – Partner Services, Oceania reporting to the Account Manager based in our Melbourne, Australia office. The Opportunity: This is a fantastic entry-level opportunity to build a career in sports partnerships and event delivery with one of the world’s leading mass participation event organisations. Working closely with the Partnerships Account Manager and the wider Partner Services team, you will help deliver contractual benefits for a diverse portfolio of commercial and government partners across The IRONMAN Group’s events in Oceania. You will coordinate digital content, branding plans, partner reporting and event-related deliverables, collaborating with internal teams including Marketing, Operations and Event Services to ensure partnerships are delivered accurately, professionally and on time. The role combines office-based coordination with hands-on event experience. You will have the opportunity to develop practical skills across partnership servicing, stakeholder communication, digital content delivery, branding, reporting and onsite activation support. This position would suit an organised, proactive and enthusiastic individual who enjoys working collaboratively, managing multiple deadlines and contributing to memorable partner and participant experiences. Responsibilities & Duties:• Assist the Partnerships Account Manager to fulfil IRONMAN’s contractual obligations to partners for assigned events. • Manage all digital deliverables for Partners, key focus on websites, apps, e-newsletters and social media platforms with online partner content. • Manage all branding plans and post event report templates for the Partnerships Team. • Collaborate with other internal departments (Operations; Event Services; Marketing departments etc.) to manage key deliverables within partner agreements, maximising partnership opportunities at the events. • Assist the Partnerships Account Manager to maintain regular contact with partners in order to monitor and review contractual benefits and milestones and to identify any areas for concern in advance. • Support the Expo Manager with administrative tasks and on site at required events. • Support and perform other tasks for the Partnerships team as required and requested.• Assist Partnership Lead on site at required events. Qualifications/Experience:Essential• Tertiary qualification in marketing, communications, business, sport management, event management or a related discipline, or equivalent relevant professional experience.• Previous experience in an administrative, account coordination, marketing, partnerships, customer service or event support role.• Strong organisational and time-management skills, with the ability to manage multiple tasks, deadlines and stakeholders concurrently.• Excellent written and verbal communication skills, with confidence communicating professionally with internal teams, partners and suppliers.• Strong attention to detail and a commitment to delivering accurate, high-quality work.• Demonstrated ability to work collaboratively across teams while also taking ownership of assigned tasks.• Proactive and solutions-focused approach, with the confidence to follow up outstanding information and escalate potential issues early.• Competency using Microsoft Office applications, particularly Outlook, Word, Excel, PowerPoint and Teams.• Ability and willingness to travel domestically and internationally and work outside standard office hours, including evenings, weekends and public holidays, when supporting assigned events.• Current full driver licence.• Current passport, or the ability to obtain and maintain one.Desirable• Experience within sports, events, sponsorship, partnerships, marketing or account servicing.• Experience coordinating digital content, social media assets, e-newsletters, websites or partner branding.• Experience working with client deliverables, contracts, project plans, workback schedules or reporting documents.• Previous experience working onsite at events, activations, expos or other live environments.• An interest in sport, mass participation events and delivering positive partner and participant experiences. Physical & Equipment Requirements: • Ability to work extended and non-standard hours while attending assigned events, including early mornings, evenings, weekends and public holidays.• Ability to travel to event locations throughout Australia, New Zealand and other locations as required.• Ability to remain standing and move around event and expo sites for extended periods, including during long event days.• Ability to work in indoor and outdoor environments, including varying weather conditions, crowded venues and uneven surfaces.• Ability to undertake routine event-related manual handling, including bending, reaching, carrying, positioning and packing light event materials, signage, merchandise and equipment.\• Ability to safely lift and carry items weighing up to 20 kilograms, either independently or with assistance where appropriate.• Ability to operate standard office equipment and assist with basic event equipment, tools and vehicles where appropriately trained and authorised.• Ability to drive between offices, warehouses, event venues and other work locations when required.• Reasonable adjustments will be considered to enable qualified individuals to perform the inherent requirements of the role. We are an equal opportunity employer. We consider all qualified applicants without regard to any protected characteristic under applicable law. We also provide reasonable accommodations to qualified individuals with disabilities throughout the hiring process and employment in accordance with applicable law. The above job description is not intended to be an “all inclusive” list of duties, responsibilities, skill and abilities, required to do the job. Rather, it is intended only to describe the general nature of the job and is a reasonable representation of its activities. Duties and responsibilities may evolve over time. At The IRONMAN Group, our purpose is clear: to inspire people to unlock their greatest potential through sport, pushing beyond limits to become the fullest expression of human achievement. Through our BE ICONIC vision, we are building the most loved brands, producing the world’s most inspiring events, and fostering deeply engaged communities that change lives. We aim to empower over a million athletes to cross a finish line each year and inspire a billion people worldwide through the power of the human spirit. As part of our team, you’ll join a high-performance, caring culture where innovation thrives, communities are uplifted, and every achievement, big or small, is celebrated. You’ll help shape experiences that fill hearts, consume minds, and enrich souls. This is more than a job. It’s a chance to be part of a global movement, to lead from the front, and to leave a legacy. Together, we create moments that last a lifetime. The IRONMAN Group is the world's largest operator of mass participation sports, delivering over 200+ events a year across 55+ countries thanks to a passionate global team. For more information, visit www.ironman.com/about-ironman-group. We are seeking a highly motivated individual for the position of Account Coordinator – Partner Services, Oceania reporting to the Account Manager based in our Melbourne, Australia office. The Opportunity: This is a fantastic entry-level opportunity to build a career in sports partnerships and event delivery with one of the world’s leading mass participation event organisations. Working closely with the Partnerships Account Manager and the wider Partner Services team, you will help deliver contractual benefits for a diverse portfolio of commercial and government partners across The IRONMAN Group’s events in Oceania. You will coordinate digital content, branding plans, partner reporting and event-related deliverables, collaborating with internal teams including Marketing, Operations and Event Services to ensure partnerships are delivered accurately, professionally and on time. The role combines office-based coordination with hands-on event experience. You will have the opportunity to develop practical skills across partnership servicing, stakeholder communication, digital content delivery, branding, reporting and onsite activation support. This position would suit an organised, proactive and enthusiastic individual who enjoys working collaboratively, managing multiple deadlines and contributing to memorable partner and participant experiences. Responsibilities & Duties:• Assist the Partnerships Account Manager to fulfil IRONMAN’s contractual obligations to partners for assigned events. • Manage all digital deliverables for Partners, key focus on websites, apps, e-newsletters and social media platforms with online partner content. • Manage all branding plans and post event report templates for the Partnerships Team. • Collaborate with other internal departments (Operations; Event Services; Marketing departments etc.) to manage key deliverables within partner agreements, maximising partnership opportunities at the events. • Assist the Partnerships Account Manager to maintain regular contact with partners in order to monitor and review contractual benefits and milestones and to identify any areas for concern in advance. • Support the Expo Manager with administrative tasks and on site at required events. • Support and perform other tasks for the Partnerships team as required and requested.• Assist Partnership Lead on site at required events. Qualifications/Experience:Essential• Tertiary qualification in marketing, communications, business, sport management, event management or a related discipline, or equivalent relevant professional experience.• Previous experience in an administrative, account coordination, marketing, partnerships, customer service or event support role.• Strong organisational and time-management skills, with the ability to manage multiple tasks, deadlines and stakeholders concurrently.• Excellent written and verbal communication skills, with confidence communicating professionally with internal teams, partners and suppliers.• Strong attention to detail and a commitment to delivering accurate, high-quality work.• Demonstrated ability to work collaboratively across teams while also taking ownership of assigned tasks.• Proactive and solutions-focused approach, with the confidence to follow up outstanding information and escalate potential issues early.• Competency using Microsoft Office applications, particularly Outlook, Word, Excel, PowerPoint and Teams.• Ability and willingness to travel domestically and internationally and work outside standard office hours, including evenings, weekends and public holidays, when supporting assigned events.• Current full driver licence.• Current passport, or the ability to obtain and maintain one.Desirable• Experience within sports, events, sponsorship, partnerships, marketing or account servicing.• Experience coordinating digital content, social media assets, e-newsletters, websites or partner branding.• Experience working with client deliverables, contracts, project plans, workback schedules or reporting documents.• Previous experience working onsite at events, activations, expos or other live environments.• An interest in sport, mass participation events and delivering positive partner and participant experiences. Physical & Equipment Requirements: • Ability to work extended and non-standard hours while attending assigned events, including early mornings, evenings, weekends and public holidays.• Ability to travel to event locations throughout Australia, New Zealand and other locations as required.• Ability to remain standing and move around event and expo sites for extended periods, including during long event days.• Ability to work in indoor and outdoor environments, including varying weather conditions, crowded venues and uneven surfaces.• Ability to undertake routine event-related manual handling, including bending, reaching, carrying, positioning and packing light event materials, signage, merchandise and equipment.\• Ability to safely lift and carry items weighing up to 20 kilograms, either independently or with assistance where appropriate.• Ability to operate standard office equipment and assist with basic event equipment, tools and vehicles where appropriately trained and authorised.• Ability to drive between offices, warehouses, event venues and other work locations when required.• Reasonable adjustments will be considered to enable qualified individuals to perform the inherent requirements of the role. We are an equal opportunity employer. We consider all qualified applicants without regard to any protected characteristic under applicable law. We also provide reasonable accommodations to qualified individuals with disabilities throughout the hiring process and employment in accordance with applicable law. The above job description is not intended to be an “all inclusive” list of duties, responsibilities, skill and abilities, required to do the job. Rather, it is intended only to describe the general nature of the job and is a reasonable representation of its activities. Duties and responsibilities may evolve over time.

General Sports BusinessTeamwork OnlineAccount Coordinator, Partnerships 637997632
Full job detailsView job
Toronto Sceptres

Account Manager, Ticket Sales, Service & Activation

Toronto, ON, CAPosted 16 Sept 2026

About the PWHL The Professional Women's Hockey League delivers world-class competition and fosters meaningful connections with fans and communities through operational excellence, purposeful partnerships, and a focus on long-term sustainability. We are dedicated to cultivating a workplace and league culture rooted in integrity, innovation, and inclusion on and off the ice. Position Summary The Account Manager, Ticket Sales, Service & Activation is responsible for driving ticket sales, executing gameday experience activations, and delivering championship-level service to Toronto Sceptres’ Season Ticket Members and customers. This role is a key contributor to the growth and success of the Toronto Sceptres and the broader league mission. The pay range for this position is $24.00 to $28.00 CAD per hour. This posting is for an existing vacancy. Key Duties & Responsibilities Generate revenue through full season, half season, and group ticket packages. Prospect, identify customer needs, and drive ticket sales through a combination of outbound and inbound activity. Welcome and provide exceptional service to groups on game days while developing lasting relationships with group leaders. Lead group sales activations before, during, and/or after games, including ice rentals and game day experiences for large groups. Build and maintain strong relationships with key community members and organizations, including attending local relevant events and activities to represent the organization. Ensure timely, clear, and concise communications with Season Ticket Members, group leaders, and prospects. Efficiently lead targeted service campaigns including proactive touchpoint programs. Plan and execute member benefits including events, exclusive item deliveries, and member recognition opportunities. Respond promptly to member inquiries and provide support with all ticket-related needs. Required Qualifications Bachelor's degree (BA/BS) or equivalent experience in customer service, sales, hospitality, retail, or sports/entertainment. Customer-focused mindset with the ability to build positive relationships and deliver high-quality service. Strong interest in ticket sales, fan engagement, and working in professional sports. Excellent verbal and written communication skills. Flexibility to work evenings, weekends, and home games as required. Available to work all home games in market, including evenings and weekends. This position is based in Canada. Applicants must be legally authorized to work in Canada on a full-time basis. The PWHL does not provide work permit sponsorship for this role. Preferred Qualifications Prior experience in ticket sales, membership services, or fan engagement in a professional or collegiate sports setting. Familiarity with CRM platforms and ticketing systems. Demonstrated track record of meeting or exceeding sales goals. Skills & Competencies Commitment to inclusivity, treating all individuals with kindness, understanding, and empathy. Professional integrity: demonstrated honesty, fairness, and respect. Commitment to accountability and ownership for actions and outcomes. Strong communication skills with the ability to listen and proactively share information to ensure quality outcomes. Collaborative approach that prioritizes League and team success. Creative mindset with the ability to think outside the box. Strong organizational skills with attention to detail. Ability to meet deadlines in a fast-paced and dynamic environment. Strong time-management skills. Ability to balance short-term wins against steady progress on the long-term vision. Excellent interpersonal and community-building skills. Flexibility & Travel Candidates must be able to work in a hybrid arrangement and be available for all home games in the Toronto, Ontario market, including evenings and weekends. The Professional Women's Hockey League is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or Veteran status, or any other protected class. A background check will be conducted once a successful candidate is identified. About the PWHL The Professional Women's Hockey League delivers world-class competition and fosters meaningful connections with fans and communities through operational excellence, purposeful partnerships, and a focus on long-term sustainability. We are dedicated to cultivating a workplace and league culture rooted in integrity, innovation, and inclusion on and off the ice. Position Summary The Account Manager, Ticket Sales, Service & Activation is responsible for driving ticket sales, executing gameday experience activations, and delivering championship-level service to Toronto Sceptres’ Season Ticket Members and customers. This role is a key contributor to the growth and success of the Toronto Sceptres and the broader league mission. The pay range for this position is $24.00 to $28.00 CAD per hour. This posting is for an existing vacancy. Key Duties & Responsibilities Required Qualifications Preferred Qualifications Skills & Competencies Flexibility & Travel Candidates must be able to work in a hybrid arrangement and be available for all home games in the Toronto, Ontario market, including evenings and weekends. The Professional Women's Hockey League is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or Veteran status, or any other protected class. A background check will be conducted once a successful candidate is identified.

HockeyTeamwork OnlineAccount Manager, Ticket Sales, Service & Activation
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Monumental Sports & Entertainment

Coordinator, Global Partnerships Marketing

Washington, DC, USPosted 16 Sept 2026

Monumental Sports & Entertainment (MSE) is one of the leading integrated sports and entertainment companies globally. MSE’s portfolio spans premier professional sports teams, world-class venues, and next-generation media properties, with marquee assets including the NHL’s Washington Capitals, NBA’s Washington Wizards, WNBA’s Washington Mystics, NBA G League’s Capital City Go-Go, Capital One Arena, and Monumental Sports Network, along with an investment in Team Liquid. Rooted in the nation’s capital, MSE brings Washington, D.C's distinct influence, ambition, and leadership to the global sports and entertainment landscape. The company harnesses the power of its platform to drive continuous innovation and deliver extraordinary experiences that inspire and unite our community, our fans, and our people. Our success is powered by talented people who bring passion, creativity, and collaboration to everything they do. If you're looking to build your career in a dynamic, fast-paced organization that's shaping the future of sports and entertainment, we'd love to hear from you. Position Overview: The Coordinator, Global Partnerships Marketing will be responsible for the delivery of value to corporate partners through the coordination, execution, and tracking of contractual partnership assets. This role assists with account management initiatives, partnership activations, and reporting to help demonstrate return on partner business objectives and support long-term retention and renewal efforts. Do you have experience in marketing, partnerships, or account management and a passion for sports? We would love to hear from you! Responsibilities: Support the management of assigned corporate partners and their associated assets across a portfolio of accounts. Assist in maintaining positive day-to-day relationships with partners through responsive communication and reliable execution support. Coordinate the implementation and fulfillment of all assigned partnership contractual elements to ensure accuracy, timeliness, and quality. Oversee team signage artwork organization and installation according to league regulations. Order, collect, organize, inventory, and distribute contracted autographed items. Help identify and support incremental sponsorship and co-branded activation opportunities in collaboration with account leads and internal teams. Prepare client brand briefs and assist in coordinating with internal departments to support partnership ideas and execution tactics aligned with partner objectives. Ensure timely delivery of all partner marketing assets and content in accordance with contractual agreements. Track partnership activities, compile results, and assist in preparing season or post-event recap materials and presentations. Support process adherence, quality control, and documentation to ensure projects are executed smoothly and contribute to partner satisfaction and renewals. Provide general administrative and project coordination support related to partnership accounts. Maintain asset trackers, hospitality trackers, inventory records, and operational documentation. Coordinate ticketing, credentialing, and access requests related to partnership programs. Assist with relationships and fulfilment of contractual obligations between Global Partnerships and Event/Arena Operations groups. Other duties as assigned. Minimum Qualifications: Bachelor’s degree in marketing, sports marketing, communications, or a related field. 1+ years of experience in sponsorship, marketing, partnerships, or related areas (team-related internship preferred). Strong organizational skills with attention to detail and ability to manage multiple tasks simultaneously. Basic experience compiling data and assisting with reports or presentations. Strong written and verbal communication skills. Ability to work collaboratively in a fast-paced, team-oriented environment. Willingness to learn and adapt, with a proactive and positive attitude. Experience with research, reporting, or presentation tools is a plus. Flexibility to work evenings, weekends, and holidays as needed. Pay Range: $24.04/hr - 26.45/hr USD. Benefit Eligibility: This role is eligible to participate in health and welfare benefits.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.Monumental Sports & Entertainment (MSE) is one of the leading integrated sports and entertainment companies globally. MSE’s portfolio spans premier professional sports teams, world-class venues, and next-generation media properties, with marquee assets including the NHL’s Washington Capitals, NBA’s Washington Wizards, WNBA’s Washington Mystics, NBA G League’s Capital City Go-Go, Capital One Arena, and Monumental Sports Network, along with an investment in Team Liquid. Rooted in the nation’s capital, MSE brings Washington, D.C's distinct influence, ambition, and leadership to the global sports and entertainment landscape. The company harnesses the power of its platform to drive continuous innovation and deliver extraordinary experiences that inspire and unite our community, our fans, and our people. Our success is powered by talented people who bring passion, creativity, and collaboration to everything they do. If you're looking to build your career in a dynamic, fast-paced organization that's shaping the future of sports and entertainment, we'd love to hear from you. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

BasketballTeamwork OnlineCoordinator, Global Partnerships Marketing
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Sacramento Kings

Director, Social Media

Sacramento, CA, USPosted 16 Sept 2026

Title: Director, Social Media Department: Digital Reports To: Vice President, Marketing FLSA Status: Exempt Position Summary The Director of Social Media leads the organization’s social media strategy and oversees its day-to-day execution across the Sacramento Kings, Golden 1 Center, and Stockton Kings. This leader is responsible for advancing the organization’s digital storytelling, growing and engaging its global fanbase, and creating distinctive online experiences that strengthen connections between fans and our brands. The Director will lead, coach, and support the professional development of five full-time and part-time team members while collaborating closely with partners throughout the organization. Key Responsibilities Develop and lead an integrated social media strategy that supports organizational priorities, strengthens brand affinity, and increases audience engagement. Guide platform-specific storytelling across social media (Instagram, Tik Tok, X, YouTube). Lead the planning and execution of social coverage for home and away games, live events, organizational announcements, and other key moments across all brands. Oversee the development of timely, compelling, and culturally relevant content while maintaining brand voice, editorial standards, and platform best practices. Manage the integration of marketing campaigns and corporate partnerships across social platforms, including ideation, planning, activation, and performance reporting. Develop and oversee paid social media, creator, and influencer strategies that support audience growth and organizational objectives. Establish performance goals and use audience insights, social listening, and analytics to evaluate results, identify opportunities, and continually improve content and engagement strategies. Monitor emerging platforms, technologies, audience behaviors, and cultural trends, recommending thoughtful and innovative ways to enhance the digital fan experience. Lead community engagement practices, including audience interaction, reputation management, and the appropriate escalation of sensitive or high-impact issues. Recruit, lead, coach, and develop a high-performing social media team. Establish clear priorities, encourage collaboration, and create opportunities for professional growth. Build strong relationships across departments and provide responsive, solutions-oriented service to internal and external partners. Support additional digital and organizational initiatives as assigned. Qualifications Required At least 8 years of relevant experience in social media, digital content, journalism, communications, broadcasting, video production, or a related field. At least 5 years of experience managing and developing team members, establishing priorities, and delivering results in a fast-paced environment. Significant experience leading social media strategy and multimedia storytelling for a prominent consumer, sports, entertainment, or global brand. Demonstrated experience managing brand accounts across major social platforms, with the ability to evaluate and adopt emerging platforms based on audience and business needs. Strong understanding of content strategy, community engagement, paid social media, creator partnerships, platform optimization, and digital performance measurement. Proven ability to translate cultural and industry trends into relevant, brand-appropriate content and fan experiences. Excellent writing, editing, verbal communication, and presentation skills, with exceptional attention to detail. Sound judgment and the ability to make timely decisions in high-visibility, rapidly changing situations. Strong leadership, collaboration, responsiveness, and customer-service skills. Proficiency with contemporary social publishing, analytics, content management, productivity, and artificial intelligence tools. Ability to work a flexible schedule that regularly includes days, evenings, weekends, and holidays, as well as travel. Preferred Experience working in professional sports, live entertainment, media, or another real-time content environment. Familiarity with the NBA, Sacramento Kings, entertainment, and contemporary culture. Working knowledge of creative production tools such as Adobe Creative Cloud, mobile and professional camera systems, content management platforms, and sports-content distribution tools. Compensation & Total Rewards: We offer a comprehensive suite of benefits designed to support your health, financial well-being, and work-life balance, including: Base Salary Range: $100,000–$110,000, plus eligibility for an annual discretionary bonus. Medical, dental, and vision coverage for employees and eligible dependents 401(k) with company matching contributions Self-Directed Time Off, 11 paid holidays, and Summer Fridays Paid parental leave Company-paid life insurance and long-term disability coverage Employee Assistance Program and wellness resources Cell phone stipend Sacramento Kings season tickets, concert access, Team Store discounts, parking, and other exclusive team member perks

BasketballTeamwork OnlineDirector, Social Media
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Tri-City ValleyCats

Communications & Marketing Manager

Troy, NY, USPosted 16 Sept 2026

Job Title: Communication & Marketing ManagerThis position requires an organized, detail-oriented and personable applicant who wants to work with a first-class professional baseball organization in hosting 51 regular season home games and a variety of special events. The candidate should be a hardworking, team player who is seeking an opportunity for growth. The Communication & Marketing Manager will be tasked with overseeing and executing the team’s communications efforts including advertising, marketing, public relations, and digital properties. Responsibilities (Including but not limited to):Work with ValleyCats senior management to set and execute organizational communications strategies, including social media, press releases, e-newsletters, and advertising / paid media.Manage, create, and update content for the ValleyCats digital properties, including website, social media platforms, and e-newsletter.Write and manage press releases, game recaps, and feature articles for inclusion in ValleyCats publications and online.Design and manage layout of ValleyCats publications (i.e. Gameday Program, Pocket Schedule, Team Poster, Wall Calendar etc).Coordinate with Frontier League PR contacts, the ValleyCats baseball operations department, and media to ensure all parties are informed of the most up-to-date rosters.Ensure that game notes and stat packs are prepared for each home game.Lead the organization's strategy to generate more media coverage and enhance relationships with local media personnel, including managing Media Day prior to the season and inviting non-traditional media outlets to the stadium.Ensure that ValleyCats media coverage is archived with daily press clippings compiled for distribution among the ValleyCats front office as needed.Manage, assist with, and execute graphic design for use on promotional flyers, in-stadium video board, and digital properties.Work with members of the sales and client services staff to ensure proper fulfillment of contracts as needed through social media campaigns, in-game graphics / videos, and external advertising.Manage the stadium press box with an emphasis on cleanliness and organization while also keeping the most up-to-date stats and roster printouts available for the working media.Oversee the team’s streaming game broadcast.Manage, assist with, and execute video projects on players, coaches, fans, promotions, and sponsors for marketing, entertainment, and contractual purposes.Work with the ValleyCats Production & Promotional Teams to deliver a first-class, in-stadium entertainment experience.Manage game day photography to capture the in-stadium experience, including on-field action, fan experience, sponsor fulfillment, and promotional events.Manage seasonal interns and gameday staff to execute departmental and organizational objectives.Work with external resources and internal departments (i.e. Client Services, Box Office, Sales, Food & Beverage) to execute organizational communications strategies.Reach a predetermined revenue goal by directly selling ticket plans, group tickets, and sponsorships. This will include both inbound and outbound channels with phone calls, emails, and face-to-face appointments.Completing all other duties as assigned by the President, General Manager, & Assistant General Manager.Qualifications: Bachelor’s degree (or more) is preferred.3+ years of hands-on, transferable work experience in professional sports, live events, or relatable industry. Management experience with a proven track record is preferred.Strong social media experience & skillsWebsite management experience & skillsStrong writing, communication, and organizational skills.Ability to create engaging content on a variety of platforms.Experience with advertising placement and artwork designExcellent knowledge of baseball. Strong graphic design skills, including advanced proficiency with Adobe InDesign, Canva, & Photoshop.Experience with Adobe Premiere or other non-linear video editing software.Ability to be at the stadium for long hours, including night and weekend events. Self-motivated without needing constant direction Enthusiastic with a desire to take on responsibility for organizational initiatives and programs. Team player who is willing to work collaboratively with other departments and staff members. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Job Title: Communication & Marketing ManagerThis position requires an organized, detail-oriented and personable applicant who wants to work with a first-class professional baseball organization in hosting 51 regular season home games and a variety of special events. The candidate should be a hardworking, team player who is seeking an opportunity for growth. The Communication & Marketing Manager will be tasked with overseeing and executing the team’s communications efforts including advertising, marketing, public relations, and digital properties. Responsibilities (Including but not limited to):Qualifications: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

BaseballTeamwork OnlineCommunications & Marketing Manager
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Minnesota Wild / Minnesota Sports & Entertainment

Iowa Fan Relations - Senior Director, Marketing

Des Moines, IA, USPosted 16 Sept 2026

Position Summary: The Senior Director of Marketing provides strategic leadership for Iowa Wild’s marketing, community relations, brand, digital media, creative services, and game presentation functions. This role leads an integrated department that grows awareness, strengthens fan engagement, and drives measurable revenue for ticket sales, corporate partnerships, and merchandise through coordinated campaigns and compelling storytelling. The Senior Director sets department strategy, develops staff, manages resources, and collaborates regularly with the Communications and Sales departments and partners across the organization to deliver a consistent brand and outstanding fan experience. Responsibilities/Essential Functions: Collaborate on revenue strategy and lead integrated marketing efforts. Develop and lead the annual marketing strategy, collaborating regularly with the Communications department to align audience growth, brand priorities, campaign calendars, messaging, and department resources with organizational revenue goals. Partner with Ticket Sales and Service leadership to build campaigns that generate qualified leads and increase season, group, partial-plan, and single-game ticket revenue. Partner with Corporate Partnerships to support new business and renewal goals through sponsor-integrated campaigns, activation strategy, partner storytelling, and fulfillment visibility. Support merchandise revenue through audience targeting, promotional strategy, creative campaigns, content, and cross-channel marketing; merchandise buying, inventory management, retail systems, and store operations are outside this role’s scope. Establish campaign goals, performance indicators, attribution practices, and reporting cadences; use data and testing to improve conversion, efficiency, and return on marketing investment. Oversee paid, owned, and earned media plans across digital, email, social, web, broadcast, print, and local media partnerships. Manage the marketing budget, vendors, agencies, and media investments with a focus on revenue impact and responsible stewardship, coordinating regularly with the Communications department on shared initiatives. Lead brand content and communications collaboration. Own the Iowa Wild brand strategy and ensure consistent positioning, voice, visual identity, and messaging across all internal and external touchpoints. Collaborate regularly with the Communications department on organizational communications strategy, including media relations, public relations, announcements, executive messaging, crisis communications, and reputation management. Lead editorial planning and storytelling across marketing-managed digital platforms, social media, video, broadcast, and creative channels in regular coordination with the Communications department. Serve as a senior marketing resource and spokesperson, as appropriate, in coordination with the Communications department, while building productive relationships with media outlets, league contacts, community partners, and other stakeholders. Work closely with the Communications department to ensure marketing-related communications are timely, accurate, coordinated, and aligned with business priorities, hockey operations, league standards, and the Minnesota Wild organization. Manage and coach the Marketing department and its team members. Lead, coach, and develop five direct reports: Revenue Marketing Manager, Digital Media Manager, Graphic Designer, Game Presentation Director, and Community Relations Manager. Set clear goals, priorities, performance expectations, and development plans; conduct regular one-on-one meetings and performance reviews. Build an accountable, collaborative, and creative department culture that delivers high-quality work on deadline in a fast-paced environment. Establish effective workflows across marketing, community relations, creative, digital, and game presentation; collaborate regularly with the Communications department and allocate staff and resources based on organizational priorities. Lead the fan experience efforts. Provide strategic oversight of game presentation so each home game delivers an energetic, entertaining, sponsor-supportive, and brand-aligned experience. Guide the development of game scripts, in-game promotions, entertainment, music, video, graphics, announcements, and interactive activations while empowering the Game Presentation Director to lead execution. Oversee broadcast and team services strategy, standards, staffing, and coordination through the Director of Broadcast and Team Services. Connect game-day, broadcast, digital, and creative storytelling to deepen fan engagement and support ticket, partnership, and merchandise revenue. Partner with internal teams to develop theme nights, promotions, member experiences, and other initiatives that build attendance, loyalty, and value for fans and partners. Perform cross functional duties and community leadership efforts. Build and maintain the season-long promotional and content calendar in collaboration with Ticketing, Corporate Partnerships, Experiential Marketing, Communications, Hockey Operations, Merchandising, and the Community Relations Manager. Coordinate player, coach, mascot, and staff participation in marketing, media, community, and partner initiatives in collaboration with Hockey Operations, communications and team services. Oversee the Community Relations Manager and guide community and grassroots initiatives that increase brand visibility, introduce new audiences to the Iowa Wild, and strengthen relationships across Central Iowa. Lead planning meetings and communicate priorities, campaign details, deadlines, and game-day logistics to appropriate departments. Represent the Iowa Wild with the AHL, vendors, media, community partners, and industry peers, and apply relevant best practices to advance the organization. Perform other duties as assigned. Position Requirements: Formal Education & Certification: Bachelor’s degree in marketing, communications, business, sports management, or a related field, or equivalent experience. Advanced degree preferred but not required. Knowledge & Experience: At least seven or more years of experience in marketing, communications, sports, entertainment, live events, or a related industry, including meaningful people-leadership responsibility. Demonstrated success developing integrated marketing strategies and collaborating with communications teams to support measurable revenue growth. Experience partnering with ticket sales and corporate partnerships teams and translating business goals into audience-focused campaigns. Strong background in brand management, media relations, digital marketing, content strategy, paid media, and performance measurement. Experience leading multidisciplinary teams that may include marketing, community relations, digital, creative, game presentation, or broadcast functions, and collaborating effectively with communications teams. Experience overseeing live-event presentation or fan engagement initiatives; professional or collegiate sports experience strongly preferred. Demonstrated ability to manage budgets, agencies, vendors, media partners, and complex cross-functional projects. Working knowledge of analytics and reporting platforms, customer relationship management systems, email marketing, social media, web content management, and creative workflow tools. Personal Attributes: Strategic, revenue-minded leader who can translate organizational goals into clear priorities and executable plans. Excellent written, verbal, presentation, and interpersonal communication skills, with sound judgment in sensitive or high-visibility situations. Proven coach and team builder who sets expectations, provides useful feedback, and develops people. Highly organized and decisive, with the ability to prioritize competing demands and deliver quality work within short time frames. Collaborative relationship builder who works effectively across departments and with external partners. Creative and curious, with a commitment to innovation, continuous improvement, and an outstanding fan experience. Work Conditions: Ability to work nights, weekends, and holidays as needed for games, events, and time-sensitive communications. Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc. Lifting up to 50 lbs. Benefits offered including Medical, Dental, Vision, Retirement, and a robust PTO policy. ADA/EEO Statement: Our company is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to participate in the application process or perform the essential functions of the job, please contact the People Team to request an accommodation. We will engage in an interactive process to assess your needs and provide appropriate accommodations to enable you to perform the essential functions of the position unless it would cause an undue hardship. We are an equal-opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. It is our policy to provide equal employment opportunity for all employees and applicants for employment. We value diversity and inclusion in our workplace and promote a work environment that respects and supports individuals without bias.

HockeyTeamwork OnlineIowa Fan Relations Senior Director, Marketing
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Miami Dolphins & Hard Rock Stadium

Director, Digital Growth Marketing

Miami Gardens, FL, USPosted 16 Sept 2026

Director, Digital Growth Marketing Department: Marketing Analytics Direct Supervisor: Sr. Director, Revenue Operations Status: Full-time Summary: The Director, Digital Growth Marketing will lead the strategy, execution, and optimization of the Miami Dolphins' customer lifecycle, with responsibility for fan acquisition, engagement, retention, and revenue growth across all stages of the customer journey. Reporting to the Sr. Director of Revenue Operations, this role will oversee CRM strategy, audience segmentation, marketing automation, customer journey orchestration, and lifecycle communications across email, paid media, SMS, and mobile app channels. The position will serve as a critical connector between Revenue Operations, Ticket Sales, Membership Services, Brand Marketing, Digital Product, Analytics, and Partnership teams to drive measurable business outcomes. The ideal candidate combines deep expertise in CRM, lifecycle marketing, customer segmentation, paid media strategy, and marketing automation with a strategic mindset focused on maximizing fan value, membership retention, database growth, and lifetime customer value. Location: This is a full-time position based on site at Hard Rock Stadium in Miami Gardens, FL. Responsibilities: Customer Growth & Lifecycle Strategy Own the Miami Dolphins lifecycle marketing strategy, including acquisition, onboarding, engagement, retention, upsell, and win-back programs Develop customer journey frameworks that improve fan engagement, increase retention, and drive ticketing and membership revenue Design and execute audience segmentation strategies that enable personalized communications and experiences across the customer lifecycle Partner closely with Ticket Sales, Membership Services, Premium Sales, and Analytics teams to support revenue growth initiatives Establish lifecycle strategies that increase customer lifetime value and strengthen long-term fan relationships CRM & Marketing Automation Own lifecycle execution across email, paid media, SMS, and mobile app channels Lead marketing automation strategy within HubSpot Develop automated customer journeys, nurture programs, renewal campaigns, onboarding series, and retention workflows Ensure data quality, audience governance, and lifecycle best practices across all customer communications Partner with Digital Product teams to improve fan profiling, preference capture, personalization, and first-party data collection Audience & Segmentation Develop and maintain customer segmentation frameworks based on behavioral, transactional, demographic, and engagement data Build audience strategies that improve campaign relevance and marketing efficiency Partner with Analytics to identify growth opportunities through customer insights, cohort analysis, propensity modeling, and fan behavior trends Create scalable audience governance and targeting methodologies that can be consistently utilized across the organization Membership Retention & Revenue Growth Lead customer marketing initiatives supporting season ticket memberships, premium seating, upgrades, renewals, and retention efforts Identify opportunities to increase conversion rates, retention rates, and customer value through lifecycle optimization Support database growth initiatives through lead generation, fan acquisition programs, and customer enrichment strategies Develop lifecycle programs designed to drive increased engagement and monetization across Dolphins fan segments Performance Measurement & Optimization Establish KPIs and reporting frameworks to evaluate lifecycle performance Monitor campaign effectiveness across engagement, retention, conversion, revenue, and database growth metrics Lead testing and optimization efforts across lifecycle communications, messaging, timing, audience strategy, and customer journeys Present insights, recommendations, and performance reporting to executive leadership Translate data into actionable recommendations that drive improved business outcomes Cross-Functional Leadership Serve as a partner to Brand Marketing, Digital Product, Content, Creative, Social Media, and Ticketing teams Participate in integrated campaign planning to ensure lifecycle programs support key business initiatives and organizational priorities Lead and mentor lifecycle marketing team members while fostering a culture of accountability, innovation, experimentation, and continuous improvement Champion a customer-first approach to decision-making across the organization Qualifications: Bachelor's degree in Marketing, Business, Data Analytics, Communications, or related field 8+ years of experience in CRM, lifecycle marketing, customer marketing, growth marketing, or related disciplines 3+ years of leadership experience managing and developing high-performing teams Advanced experience with HubSpot Marketing Hub or similar marketing automation platforms Strong understanding of customer lifecycle management, audience segmentation, retention marketing, and marketing automation Demonstrated success driving measurable growth through email, SMS, mobile app, CRM, and customer journey optimization Strong analytical skills with experience interpreting customer and campaign performance data Exceptional collaboration skills with experience working cross-functionally across marketing, sales, analytics, technology, and operations teams Experience in sports, entertainment, subscription businesses, hospitality, or customer-centric industries preferred Featured Benefits: Medical, dental, and vision insurance Life insurance (including voluntary coverage for spouses and children) Long term disability insurance Ticket benefits for events including Miami Dolphins games, the Formula 1 Hard Rock Grand Prix, and the Miami Open Employee gym, subsidized lunch program, and discounts on a variety of products and services 401k, paid time off (PTO), and company holidays The Miami Dolphins, Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law. Director, Digital Growth Marketing Department: Marketing Analytics Direct Supervisor: Sr. Director, Revenue Operations Status: Full-time Summary: The Director, Digital Growth Marketing will lead the strategy, execution, and optimization of the Miami Dolphins' customer lifecycle, with responsibility for fan acquisition, engagement, retention, and revenue growth across all stages of the customer journey. Reporting to the Sr. Director of Revenue Operations, this role will oversee CRM strategy, audience segmentation, marketing automation, customer journey orchestration, and lifecycle communications across email, paid media, SMS, and mobile app channels. The position will serve as a critical connector between Revenue Operations, Ticket Sales, Membership Services, Brand Marketing, Digital Product, Analytics, and Partnership teams to drive measurable business outcomes. The ideal candidate combines deep expertise in CRM, lifecycle marketing, customer segmentation, paid media strategy, and marketing automation with a strategic mindset focused on maximizing fan value, membership retention, database growth, and lifetime customer value. Location: This is a full-time position based on site at Hard Rock Stadium in Miami Gardens, FL. Responsibilities: Customer Growth & Lifecycle Strategy Own the Miami Dolphins lifecycle marketing strategy, including acquisition, onboarding, engagement, retention, upsell, and win-back programs Develop customer journey frameworks that improve fan engagement, increase retention, and drive ticketing and membership revenue Design and execute audience segmentation strategies that enable personalized communications and experiences across the customer lifecycle Partner closely with Ticket Sales, Membership Services, Premium Sales, and Analytics teams to support revenue growth initiatives Establish lifecycle strategies that increase customer lifetime value and strengthen long-term fan relationships CRM & Marketing Automation Own lifecycle execution across email, paid media, SMS, and mobile app channels Lead marketing automation strategy within HubSpot Develop automated customer journeys, nurture programs, renewal campaigns, onboarding series, and retention workflows Ensure data quality, audience governance, and lifecycle best practices across all customer communications Partner with Digital Product teams to improve fan profiling, preference capture, personalization, and first-party data collection Audience & Segmentation Develop and maintain customer segmentation frameworks based on behavioral, transactional, demographic, and engagement data Build audience strategies that improve campaign relevance and marketing efficiency Partner with Analytics to identify growth opportunities through customer insights, cohort analysis, propensity modeling, and fan behavior trends Create scalable audience governance and targeting methodologies that can be consistently utilized across the organization Membership Retention & Revenue Growth Lead customer marketing initiatives supporting season ticket memberships, premium seating, upgrades, renewals, and retention efforts Identify opportunities to increase conversion rates, retention rates, and customer value through lifecycle optimization Support database growth initiatives through lead generation, fan acquisition programs, and customer enrichment strategies Develop lifecycle programs designed to drive increased engagement and monetization across Dolphins fan segments Performance Measurement & Optimization Establish KPIs and reporting frameworks to evaluate lifecycle performance Monitor campaign effectiveness across engagement, retention, conversion, revenue, and database growth metrics Lead testing and optimization efforts across lifecycle communications, messaging, timing, audience strategy, and customer journeys Present insights, recommendations, and performance reporting to executive leadership Translate data into actionable recommendations that drive improved business outcomes Cross-Functional Leadership Serve as a partner to Brand Marketing, Digital Product, Content, Creative, Social Media, and Ticketing teams Participate in integrated campaign planning to ensure lifecycle programs support key business initiatives and organizational priorities Lead and mentor lifecycle marketing team members while fostering a culture of accountability, innovation, experimentation, and continuous improvement Champion a customer-first approach to decision-making across the organization Qualifications: Bachelor's degree in Marketing, Business, Data Analytics, Communications, or related field 8+ years of experience in CRM, lifecycle marketing, customer marketing, growth marketing, or related disciplines 3+ years of leadership experience managing and developing high-performing teams Advanced experience with HubSpot Marketing Hub or similar marketing automation platforms Strong understanding of customer lifecycle management, audience segmentation, retention marketing, and marketing automation Demonstrated success driving measurable growth through email, SMS, mobile app, CRM, and customer journey optimization Strong analytical skills with experience interpreting customer and campaign performance data Exceptional collaboration skills with experience working cross-functionally across marketing, sales, analytics, technology, and operations teams Experience in sports, entertainment, subscription businesses, hospitality, or customer-centric industries preferred Featured Benefits: Medical, dental, and vision insurance Life insurance (including voluntary coverage for spouses and children) Long term disability insurance Ticket benefits for events including Miami Dolphins games, the Formula 1 Hard Rock Grand Prix, and the Miami Open Employee gym, subsidized lunch program, and discounts on a variety of products and services 401k, paid time off (PTO), and company holidays The Miami Dolphins, Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law. Director, Digital Growth Marketing Department: Marketing AnalyticsDirect Supervisor: Sr. Director, Revenue OperationsStatus: Full-time Summary: The Director, Digital Growth Marketing will lead the strategy, execution, and optimization of the Miami Dolphins' customer lifecycle, with responsibility for fan acquisition, engagement, retention, and revenue growth across all stages of the customer journey. Reporting to the Sr. Director of Revenue Operations, this role will oversee CRM strategy, audience segmentation, marketing automation, customer journey orchestration, and lifecycle communications across email, paid media, SMS, and mobile app channels. The position will serve as a critical connector between Revenue Operations, Ticket Sales, Membership Services, Brand Marketing, Digital Product, Analytics, and Partnership teams to drive measurable business outcomes. The ideal candidate combines deep expertise in CRM, lifecycle marketing, customer segmentation, paid media strategy, and marketing automation with a strategic mindset focused on maximizing fan value, membership retention, database growth, and lifetime customer value. Location: Responsibilities: Customer Growth & Lifecycle Strategy CRM & Marketing Automation Audience & Segmentation Membership Retention & Revenue Growth Performance Measurement & Optimization Cross-Functional Leadership Qualifications: Featured Benefits: The Miami Dolphins, Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law.

Motorsport & RacingTeamwork OnlineDirector, Digital Growth Marketing
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Miami Dolphins & Hard Rock Stadium

Senior Manager, Lifecycle Marketing

Miami Gardens, FL, USPosted 16 Sept 2026

Senior Manager, Lifecycle Marketing Department: Marketing Direct Supervisor: VP, Ecommerce & Digital Product Status: Full-time Summary: The Sr. Manager, Lifecycle will lead the strategy, execution, and optimization of customer communications across email, SMS, and app push notifications for the Formula 1 Hard Rock Miami Grand Prix and Miami Open. Reporting directly to the VP, Ecommerce & Digital Product, this role will lead a team of three and be responsible for developing lifecycle marketing strategies that enrich customer data, improve personalization, deepen customer understanding, and increase the value of the organization's customer database. The ideal candidate combines strategic leadership, strong CRM expertise, and a data-driven approach to developing customer experiences that drive engagement, revenue, and long-term customer value. Location: This is a full-time position based on site at Hard Rock Stadium in Miami Gardens, FL. Responsibilities: Lifecycle Strategy & Customer Growth Own the lifecycle marketing strategy across email, SMS, and app push notifications Develop lifecycle programs that increase customer engagement, retention, and revenue Create lifecycle roadmaps, communication strategies, and audience frameworks aligned with business objectives Identify opportunities to increase the value and monetization of the customer database Customer Insights & Segmentation Lead customer profiling and persona development efforts Partner closely with CRM and analytics teams to leverage customer data and improve audience targeting Define segmentation and personalization strategies that improve communication relevance and performance Identify opportunities to enrich first-party customer data and strengthen customer understanding Collaborate closely with the CRM team on audience and segmentation development while providing strategic direction on targeting requirements, customer personas, and communication strategies CRM & Lifecycle Optimization Utilize CRM and marketing automation platforms to support audience development, personalization, customer journeys, and performance measurement Collaborate with CRM, analytics, digital product, brand, and sales teams to improve campaign effectiveness and lifecycle marketing capabilities Analyze campaign performance and customer behavior to identify actionable insights and growth opportunities Develop reporting and recommendations that connect lifecycle marketing efforts to business outcomes Create executive-ready reports, recommendations, and strategic presentations for leadership review Leadership & Team Management Lead, coach, and develop a team of three lifecycle marketing professionals Establish team priorities, performance expectations, and operating processes Foster a culture of accountability, collaboration, innovation, and continuous improvement Balance strategic leadership responsibilities with hands-on execution when required Allocate resources effectively across initiatives, campaigns, and business priorities Qualifications: Bachelor's degree in Marketing, Business, Communications, Analytics, or a related field 6+ years of experience in lifecycle marketing, CRM, customer marketing, or marketing automation 2+ years of experience leading and developing teams Strong experience with HubSpot, including audience creation, segmentation, workflow automation, campaign management, reporting, and lifecycle marketing execution Proven experience developing customer personas, customer profiles, segmentation strategies, and personalized marketing programs Demonstrated ability to translate customer insights into measurable business results Experience managing email, SMS, and mobile app push notification programs Strong analytical, communication, and project management skills Experience with Attentive is preferred but not required Featured Benefits: Medical, dental, and vision insurance Life insurance (including voluntary coverage for spouses and children) Long-term disability insurance Ticket benefits for events including Miami Dolphins games, the Formula 1 Crypto.com Miami Grand Prix, and the Miami Open Employee gym, subsidized lunch program, and discounts on a variety of products and services 401k, paid time off (PTO), and company holidays The Miami Dolphins, Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law. Senior Manager, Lifecycle Marketing Department: Marketing Direct Supervisor: VP, Ecommerce & Digital Product Status: Full-time Summary: The Sr. Manager, Lifecycle will lead the strategy, execution, and optimization of customer communications across email, SMS, and app push notifications for the Formula 1 Hard Rock Miami Grand Prix and Miami Open. Reporting directly to the VP, Ecommerce & Digital Product, this role will lead a team of three and be responsible for developing lifecycle marketing strategies that enrich customer data, improve personalization, deepen customer understanding, and increase the value of the organization's customer database. The ideal candidate combines strategic leadership, strong CRM expertise, and a data-driven approach to developing customer experiences that drive engagement, revenue, and long-term customer value. Location: This is a full-time position based on site at Hard Rock Stadium in Miami Gardens, FL. Responsibilities: Lifecycle Strategy & Customer Growth Own the lifecycle marketing strategy across email, SMS, and app push notifications Develop lifecycle programs that increase customer engagement, retention, and revenue Create lifecycle roadmaps, communication strategies, and audience frameworks aligned with business objectives Identify opportunities to increase the value and monetization of the customer database Customer Insights & Segmentation Lead customer profiling and persona development efforts Partner closely with CRM and analytics teams to leverage customer data and improve audience targeting Define segmentation and personalization strategies that improve communication relevance and performance Identify opportunities to enrich first-party customer data and strengthen customer understanding Collaborate closely with the CRM team on audience and segmentation development while providing strategic direction on targeting requirements, customer personas, and communication strategies CRM & Lifecycle Optimization Utilize CRM and marketing automation platforms to support audience development, personalization, customer journeys, and performance measurement Collaborate with CRM, analytics, digital product, brand, and sales teams to improve campaign effectiveness and lifecycle marketing capabilities Analyze campaign performance and customer behavior to identify actionable insights and growth opportunities Develop reporting and recommendations that connect lifecycle marketing efforts to business outcomes Create executive-ready reports, recommendations, and strategic presentations for leadership review Leadership & Team Management Lead, coach, and develop a team of three lifecycle marketing professionals Establish team priorities, performance expectations, and operating processes Foster a culture of accountability, collaboration, innovation, and continuous improvement Balance strategic leadership responsibilities with hands-on execution when required Allocate resources effectively across initiatives, campaigns, and business priorities Qualifications: Bachelor's degree in Marketing, Business, Communications, Analytics, or a related field 6+ years of experience in lifecycle marketing, CRM, customer marketing, or marketing automation 2+ years of experience leading and developing teams Strong experience with HubSpot, including audience creation, segmentation, workflow automation, campaign management, reporting, and lifecycle marketing execution Proven experience developing customer personas, customer profiles, segmentation strategies, and personalized marketing programs Demonstrated ability to translate customer insights into measurable business results Experience managing email, SMS, and mobile app push notification programs Strong analytical, communication, and project management skills Experience with Attentive is preferred but not required Featured Benefits: Medical, dental, and vision insurance Life insurance (including voluntary coverage for spouses and children) Long-term disability insurance Ticket benefits for events including Miami Dolphins games, the Formula 1 Crypto.com Miami Grand Prix, and the Miami Open Employee gym, subsidized lunch program, and discounts on a variety of products and services 401k, paid time off (PTO), and company holidays The Miami Dolphins, Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law. Senior Manager, Lifecycle Marketing Department: MarketingDirect Supervisor: VP, Ecommerce & Digital ProductStatus: Full-time Summary: The Sr. Manager, Lifecycle will lead the strategy, execution, and optimization of customer communications across email, SMS, and app push notifications for the Formula 1 Hard Rock Miami Grand Prix and Miami Open. Reporting directly to the VP, Ecommerce & Digital Product, this role will lead a team of three and be responsible for developing lifecycle marketing strategies that enrich customer data, improve personalization, deepen customer understanding, and increase the value of the organization's customer database. The ideal candidate combines strategic leadership, strong CRM expertise, and a data-driven approach to developing customer experiences that drive engagement, revenue, and long-term customer value. Location: Responsibilities: Lifecycle Strategy & Customer Growth Customer Insights & Segmentation CRM & Lifecycle Optimization Leadership & Team Management Qualifications: Featured Benefits: The Miami Dolphins, Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law.

Motorsport & RacingTeamwork OnlineSenior Manager, Lifecycle Marketing
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Houston Texans

Community Engagement & Operations Intern, LOVB

TX, USPosted 16 Sept 2026

The Houston Texans are in a season of growth and are seeking an individual for the position of Community Engagement & Operations Intern, LOVB. The Opportunity: LOVB Houston is seeking an energetic, organized, and community-minded intern to support our efforts to grow the LOVB Houston brand and deepen our connection with the Greater Houston volleyball community. The ideal candidate is proactive, dependable, comfortable interacting with fans and community partners, and willing to jump in wherever needed.Basic Function: Gain hands-on experience across multiple areas of a professional sports organization, including community engagement, grassroots marketing, event operations, volleyball operations, sales, and game presentation.Our Charge:At the Houston Texans and LOVB, we take tremendous pride in being Champions in Every Way by Cultivating Excellence and Fearlessly Evolving. Our CHARGE habits define how we show up, and this leader is expected to model them at every level, setting the tone for the team they lead.Job Function (Duties & Responsibilities):Community Engagement & Activations• Support the planning and execution of LOVB Houston community activations throughout Greater Houston.• Represent LOVB Houston at youth and high school volleyball tournaments, college matches, community events, festivals, partner events, watch parties, and other grassroots opportunities.• Help identify new opportunities for LOVB Houston to engage with volleyball players, coaches, clubs, schools, families, and fans.• Assist with activation setup, execution, breakdown, giveaways, fan engagement, lead collection, ticket promotions, and other on-site needs.• Assist with player and coach appearances in the community as needed.Houston Volleyball Community Relationships• Maintain and update contact lists and information for local volleyball clubs, schools, coaches, tournaments, and organizations.• Research upcoming volleyball events and identify opportunities for LOVB Houston participation.• Assist with outreach and follow-up to community partners and volleyball organizations.• Serve as a positive ambassador for LOVB Houston within the local volleyball community.Team & Practice Support• Assist LOVB Houston staff with practice-related needs throughout the season.• Help coordinate practice visitors, community groups, special guests, and other practice experiences.• Work closely with volleyball operations and business staff to ensure a professional and welcoming environment.Match Day & Court Crew Support• Assist with the coordination and management of the LOVB Houston Court Crew and other game-day support staff.• Help communicate schedules, responsibilities, arrival times, uniforms, credentials, and expectations to Court Crew members.• Help execute fan engagement activities, in-match promotions, giveaways, and other elements of the LOVB Houston game-day experience.• Serve as an additional resource wherever needed to help deliver a first-class experience for players and fans.Marketing & Brand Support• Help bring the LOVB Houston brand into the community through creative grassroots marketing efforts.• Support ticket sales initiatives tied to community events, youth clubs, schools, and other local organizations.• Assist with capturing basic photos, videos, and content from community activations and events for use by the LOVB Houston social and marketing teams.• Bring forward new ideas for how LOVB Houston can connect with and grow its fan base.• Assist Club and Club staff in a professional manner on all Texans gamedays, LSSE Events, LOVB Volleyball Houston events and duties within the Business operations offices. • Perform various other tasks that may be assigned from time to time by the Chief Business Officer, LOVBSubject to reasonable accommodations, position requires routine face-to-face personal interaction with other Club personnel; therefore, many job responsibilities must be physically performed in the Club’s offices on a regular basis and not in a telecommuting manner. Skills Required: • Knowledge of volleyball and the Houston volleyball community is required.• Outgoing and comfortable interacting with athletes, coaches, parents, fans, partners, and community organizations.• Highly organized, dependable, and able to manage multiple responsibilities.• Willingness to take initiative and jump in wherever help is needed.• Strong communication and interpersonal skills.• Ability to work collaboratively in a fast-paced, team-oriented environment.Education/Experience:• High School Diploma required.• Bachelor’s degree from a four-year accredited college or university in sports management, marketing, communications, communications, business, event management, or a related field preferred.Travel & Work Environment:• Travel: Occasional local and domestic travel as required for practices, matches, tournaments, and community events with reliable transportation. • Work environment: This is a hybrid (in-office and the Greater Houston area), hands-on role that requires being on your feet for extended periods at LOVB games, community activations, practices, and events; including setup, breakdown, and staffing throughout. Work involves regular walking, standing, and occasional lifting/carrying of event materials (up to 25 lbs., such as tables, signage, and match equipment/supplies), in indoor, outdoor or varied-weather conditions. Regular evening and weekend availability is required to support practices, matches, tournaments, and community events outside standard business hours.• Required license or certification: None.Title: Community Engagement & Operations Intern, LOVBFLSA Status: Non-ExemptDepartment: LOVB General AdministrationReports to: Chief Business Officer, LOVB Please note that while resumes of all candidates will be considered, as a way for the Texans organization to acknowledge and reciprocate the tremendous support given the Team by local fans and the local community in general, qualified candidates with permanent addresses in the Houston metropolitan and surrounding areas will be given first consideration whenever possible. If your skills and experience match our available position requirements, a Human Resources representative will contact you directly. Due to the volume of resumes received by the Houston Texans, we are unable to provide updates on the status of individual applications. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.The Houston Texans are in a season of growth and are seeking an individual for the position of Community Engagement & Operations Intern, LOVB. The Opportunity: LOVB Houston is seeking an energetic, organized, and community-minded intern to support our efforts to grow the LOVB Houston brand and deepen our connection with the Greater Houston volleyball community. The ideal candidate is proactive, dependable, comfortable interacting with fans and community partners, and willing to jump in wherever needed.Basic Function: Gain hands-on experience across multiple areas of a professional sports organization, including community engagement, grassroots marketing, event operations, volleyball operations, sales, and game presentation.Our Charge:At the Houston Texans and LOVB, we take tremendous pride in being Champions in Every Way by Cultivating Excellence and Fearlessly Evolving. Our CHARGE habits define how we show up, and this leader is expected to model them at every level, setting the tone for the team they lead.Job Function (Duties & Responsibilities):Community Engagement & Activations• Support the planning and execution of LOVB Houston community activations throughout Greater Houston.• Represent LOVB Houston at youth and high school volleyball tournaments, college matches, community events, festivals, partner events, watch parties, and other grassroots opportunities.• Help identify new opportunities for LOVB Houston to engage with volleyball players, coaches, clubs, schools, families, and fans.• Assist with activation setup, execution, breakdown, giveaways, fan engagement, lead collection, ticket promotions, and other on-site needs.• Assist with player and coach appearances in the community as needed.Houston Volleyball Community Relationships• Maintain and update contact lists and information for local volleyball clubs, schools, coaches, tournaments, and organizations.• Research upcoming volleyball events and identify opportunities for LOVB Houston participation.• Assist with outreach and follow-up to community partners and volleyball organizations.• Serve as a positive ambassador for LOVB Houston within the local volleyball community.Team & Practice Support• Assist LOVB Houston staff with practice-related needs throughout the season.• Help coordinate practice visitors, community groups, special guests, and other practice experiences.• Work closely with volleyball operations and business staff to ensure a professional and welcoming environment.Match Day & Court Crew Support• Assist with the coordination and management of the LOVB Houston Court Crew and other game-day support staff.• Help communicate schedules, responsibilities, arrival times, uniforms, credentials, and expectations to Court Crew members.• Help execute fan engagement activities, in-match promotions, giveaways, and other elements of the LOVB Houston game-day experience.• Serve as an additional resource wherever needed to help deliver a first-class experience for players and fans.Marketing & Brand Support• Help bring the LOVB Houston brand into the community through creative grassroots marketing efforts.• Support ticket sales initiatives tied to community events, youth clubs, schools, and other local organizations.• Assist with capturing basic photos, videos, and content from community activations and events for use by the LOVB Houston social and marketing teams.• Bring forward new ideas for how LOVB Houston can connect with and grow its fan base.• Assist Club and Club staff in a professional manner on all Texans gamedays, LSSE Events, LOVB Volleyball Houston events and duties within the Business operations offices. • Perform various other tasks that may be assigned from time to time by the Chief Business Officer, LOVBSubject to reasonable accommodations, position requires routine face-to-face personal interaction with other Club personnel; therefore, many job responsibilities must be physically performed in the Club’s offices on a regular basis and not in a telecommuting manner. Skills Required: • Knowledge of volleyball and the Houston volleyball community is required.• Outgoing and comfortable interacting with athletes, coaches, parents, fans, partners, and community organizations.• Highly organized, dependable, and able to manage multiple responsibilities.• Willingness to take initiative and jump in wherever help is needed.• Strong communication and interpersonal skills.• Ability to work collaboratively in a fast-paced, team-oriented environment.Education/Experience:• High School Diploma required.• Bachelor’s degree from a four-year accredited college or university in sports management, marketing, communications, communications, business, event management, or a related field preferred.Travel & Work Environment:• Travel: Occasional local and domestic travel as required for practices, matches, tournaments, and community events with reliable transportation. • Work environment: This is a hybrid (in-office and the Greater Houston area), hands-on role that requires being on your feet for extended periods at LOVB games, community activations, practices, and events; including setup, breakdown, and staffing throughout. Work involves regular walking, standing, and occasional lifting/carrying of event materials (up to 25 lbs., such as tables, signage, and match equipment/supplies), in indoor, outdoor or varied-weather conditions. Regular evening and weekend availability is required to support practices, matches, tournaments, and community events outside standard business hours.• Required license or certification: None.Title: Community Engagement & Operations Intern, LOVBFLSA Status: Non-ExemptDepartment: LOVB General AdministrationReports to: Chief Business Officer, LOVB Please note that while resumes of all candidates will be considered, as a way for the Texans organization to acknowledge and reciprocate the tremendous support given the Team by local fans and the local community in general, qualified candidates with permanent addresses in the Houston metropolitan and surrounding areas will be given first consideration whenever possible. If your skills and experience match our available position requirements, a Human Resources representative will contact you directly. Due to the volume of resumes received by the Houston Texans, we are unable to provide updates on the status of individual applications. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

General Sports BusinessTeamwork OnlineCommunity Engagement & Operations Intern, Lovb
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PWHL League Office

Event Operations Coordinator

USPosted 16 Sept 2026

About the PWHL The Professional Women’s Hockey League delivers world-class competition and fosters meaningful connections with fans and communities through operational excellence, purposeful partnerships, and a focus on long-term sustainability. We are dedicated to cultivating a workplace and league culture rooted in integrity, innovation, and inclusion, on and off the ice. Position Summary The Event Operations Coordinator plays a key role in bringing the PWHL's Takeover Tour and other league events to life. Reporting to the Manager, Event Operations, this position supports event logistics, stakeholder communications, venue coordination, credentialing, and onsite operations to ensure every event is delivered successfully. The ideal candidate is highly organized, detail-oriented, and energized by fast-paced, multi-project environments. The pay range for this position is $46,000 to $50,000 USD/CAD annually. This posting is for a newly created position. Key Duties & Responsibilities Support planning and execution of Takeover Tour events and other league events, from early planning through onsite delivery Coordinate venue logistics, vendor relationships, and operational documentation Prepare event schedules and information packages to keep teams and stakeholders informed Serve as a communications point of contact for teams, league staff, officials, and event partners, including credential management Travel to support onsite event operations, including setup, execution, breakdown, and troubleshooting Required Qualifications Bachelor's degree in Sport Management, Event Management, Business, or a related field Minimum of 1 year of experience in hockey operations, event management, or a related field Strong organizational, project management, and communication skills Flexibility to work evenings, weekends, and travel as required This position may be based in either the United States or Canada. Applicants must be legally authorized to work in their country of residence on a full-time basis. Preferred Qualifications Experience in professional sports, live events, or hockey Flexibility to work evenings, weekends, and travel as required Flexibility & Travel Candidate must be able to work remotely, with regular travel required to support Takeover Tour and other league events.The Professional Women’s Hockey League is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. A background check will be conducted once a successful candidate is identified. About the PWHL The Professional Women’s Hockey League delivers world-class competition and fosters meaningful connections with fans and communities through operational excellence, purposeful partnerships, and a focus on long-term sustainability. We are dedicated to cultivating a workplace and league culture rooted in integrity, innovation, and inclusion, on and off the ice. Position Summary The Event Operations Coordinator plays a key role in bringing the PWHL's Takeover Tour and other league events to life. Reporting to the Manager, Event Operations, this position supports event logistics, stakeholder communications, venue coordination, credentialing, and onsite operations to ensure every event is delivered successfully. The ideal candidate is highly organized, detail-oriented, and energized by fast-paced, multi-project environments. The pay range for this position is $46,000 to $50,000 USD/CAD annually. This posting is for a newly created position. Key Duties & Responsibilities Required Qualifications Preferred Qualifications Flexibility & Travel Candidate must be able to work remotely, with regular travel required to support Takeover Tour and other league events.The Professional Women’s Hockey League is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. A background check will be conducted once a successful candidate is identified.

HockeyTeamwork OnlineEvent Operations Coordinator
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