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Search: operations
Nashville Predators

Data Engineer, Business Strategy & Analytics

Nashville, TN, USPosted 21 Jul 2026

Job Title: Data Engineer, Business Strategy & Analytics Department: Business Strategy & Analytics Job Reports To: Sr. Director, Business Strategy & Analytics Status: Exempt Position Overview: The Data Engineer will be a key contributor in the overall business supporting the Organization’s NHL, Arena, and Sabertooth Sports & Entertainment business units. The Data Engineer will play a key role supporting the organization’s data ecosystem, contributing to the development, maintenance, and optimization of data pipelines and systems that power sales, marketing initiatives, fan engagement, and analytics efforts. The ideal candidate possesses a comprehensive engineering skillset along with experience in building and managing ETL/ELT data pipelines; writes and manages complex SQL scripts, stored procedures, views, has experience managing the datasets that support statistical modeling, visualizations, and overall is someone who thrives in a collaborative environment, is detail-oriented, and is passionate about building data solutions that drive business value. Responsibilities: Contribute to operational strategy on database architecture and design for the business strategy & analytics function of the business. Optimize reporting and analysis datasets for improved performance and expanded resourcing capabilities through normalization, indexing strategies, and query optimization. Design and manage ETL/ELT pipelines, data migrations, and data validation processes including data flows available over API’s, RSS feeds, webhooks, SFTP servers, and SaaS platforms. Develop modeled data sets designed for automated reporting across ticketing, partnerships, digital marketing, and customer journey mapping. Experience with identity resolution/golden record systems creation and management. Support CRM and Analytics teams to understand data needs and deliver reliable solutions. Grow the scope of responsibility and impact of the analytics team and the overall Business Strategy & Analytics department. Execute techniques to identify, extract and analyze data to support business decisions. Execute analytical approaches to transform complex data into thoughtful, actionable insights. Contribute to documentation of data processes, schemas, and workflows. Minimum Requirements: Bachelor's degree with a consistent track record of professional and personal achievement. Preferred degree concentration: computer science, information systems, business analytics, or statistics. 0-1 year professional experience building ETL/ELT pipelines, relational database design/management, and data operations. Expert-level understanding of SQL (PostgreSQL preferred). Familiarity with Amazon Redshift related AWS Services (S3, RDS, IAM, Glue, DMS) a plus. Proficient in R, Python, Javascript, or any other open-source tool for data pipeline building/management. Deep understanding of dimensional data modeling concepts and practical experience building star schemas, including the definition of facts, dimensions, and slowly changing dimensions. Exceptional Microsoft Excel skills. Understanding of ticket operations (Ticketmaster/TM1/Archtics) a plus. Understanding of CRM systems data a plus. Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption. Excellent interpersonal and communications skills, with strong critical thinking and attention to detail. Experience in the Sports and Entertainment industry is a strong plus. Strong organization and prioritization skills. Essential Physical Functions: Ability to sit for extended periods of time. Ability to stand in an upright position for continuous period of time. Excellent speaking and listening skills, requiring the perception of speech. Accessing, typing, and processing records via digital systems. Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Preds Perks: In addition to medical, dental, vision, and life insurance, all full-time employees of the Nashville Predators and entities are eligible for Preds Perks. These currently include the following: Competitive pay, referral bonuses, 401K eligibility, priority access to event presales, tickets to events (when available), Nashville Locker Room (pro shop) discount, premium pay for overnight shifts, 19+ days of paid time off each year, Ford Ice Center programming discount, on demand pay, and bonus potential. Equal Opportunity Employer: Nashville Predators is an equal opportunity employer. The organization does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, veteran status, or disability status, genetic information, or any other applicable federal or state protected classification. The organization celebrates diversity and is committed to an inclusive environment for all employees. In order to ensure reasonable accommodation for individuals protected by the Americans with Disabilities Act, as amended, applicants that require accommodation in the job application process may contact our Recruitment Team at recruiter@teamsmashville.com to request an accommodationPreds Perks: In addition to medical, dental, vision, and life insurance, all full-time employees of the Nashville Predators and entities are eligible for Preds Perks. These currently include the following: Competitive pay, referral bonuses, 401K eligibility, priority access to event presales, tickets to events (when available), Nashville Locker Room (pro shop) discount, premium pay for overnight shifts, 19+ days of paid time off each year, Ford Ice Center programming discount, on demand pay, and bonus potential. Equal Opportunity Employer: Nashville Predators is an equal opportunity employer. The organization does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, veteran status, or disability status, genetic information, or any other applicable federal or state protected classification. The organization celebrates diversity and is committed to an inclusive environment for all employees. In order to ensure reasonable accommodation for individuals protected by the Americans with Disabilities Act, as amended, applicants that require accommodation in the job application process may contact our Recruitment Team at recruiter@teamsmashville.com to request an accommodation.

HockeyTeamwork OnlineData Engineer, Business Strategy & Analytics
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San Antonio Spurs

SAFC Manager Ticket Sales

San Antonio, TX, USPosted 21 Jul 2026

At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex. We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce. The Manager, Ticket Sales will be responsible for leading and driving all new business ticket revenue for San Antonio FC, including premium seating, season memberships, partial plans, and group sales. This role will oversee a team of Sales Representatives and is accountable for delivering revenue results through strong leadership, disciplined sales execution, and structured pipeline management. Who You Are: Bachelor’s degree in Business, Marketing, Sports Management, or related field, or equivalent work experience 4–6+ years of ticket sales experience in sports, entertainment, or a related industry Prior leadership experience required, with a proven ability to manage and develop sales talent Demonstrated success in driving revenue and achieving or exceeding sales goals Strong understanding of premium, membership, and group sales models Experience with CRM and ticketing systems such as Salesforce, Dynamics, and Archtics Ability to analyze sales performance data and adjust strategy accordingly Strong communication, leadership, and organizational skills Experience working with high-value or premium sales and corporate clients preferred Bilingual (Spanish) preferred Ability to work flexible hours including nights, weekends, and holidays What You’ll Do: Own and drive all new business ticket revenue across premium seating, season memberships, partial plans, and group sales, with full accountability for achieving revenue targets Develop and execute sales strategies and business plans, including targeted outbound efforts across key segments such as corporate partners, youth sports organizations, community groups, and local businesses Lead, coach, and develop a high-performing sales team, establishing clear expectations for activity, pipeline management, and revenue production while driving a culture of accountability Oversee pipeline management and forecasting, ensuring accurate CRM usage, consistent reporting, and reliable revenue projections Implement structured training, onboarding, and recruiting efforts to continuously develop talent and build a sustainable sales organization Drive premium sales strategy, focusing on high-value, relationship-based revenue including corporate partnerships, hospitality offerings, and multi-year opportunities Identify and execute new revenue opportunities, including theme nights, group initiatives, premium experiences, and community-based programs Optimize sales processes and performance, including activity standards, conversion rates, and overall sales efficiency Build and maintain relationships within the business community, representing San Antonio FC at networking and industry events to generate leads and grow partnerships Collaborate cross-functionally with Marketing, Analytics, Ticket Operations, and Service to align sales strategy with lead generation, pricing, inventory, and retention efforts Support matchday execution, including premium hospitality, group experiences, and hosting key prospects and clients Perform additional responsibilities as assigned to support overall departmental success. Physical Requirements Frequently required to stand and walk for extended periods. Occasionally required to lift/move up to 50 lbs. Ability to work outdoors in varying weather conditions. In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development. If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply! SS&E is an Equal Opportunity Employer Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations. At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex. We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce. At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex. We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce. At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex. We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce. In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development. If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply! SS&E is an Equal Opportunity Employer Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations. In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development. If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply! SS&E is an Equal Opportunity Employer Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations. In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development. If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply! SS&E is an Equal Opportunity Employer Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations.

SoccerTeamwork OnlineSafc Manager Ticket Sales
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Baltimore Orioles

Director, Accounting

Baltimore, MD, USPosted 21 Jul 2026

Job Title: Director, AccountingDepartment: Finance & Accounting Reports To: Sr. Director, Controller FLSA Status: Full-time, Exempt Location: Baltimore, MD (Oriole Park at Camden Yards) Summary: The Director, Accounting position is responsible for supporting the Sr. Director, Controller in the day-to-day functions of the finance and accounting operations of the Baltimore Orioles. The roles and responsibilities for this position include but are not limited to financial close execution, oversight of the team’s AP and AR functions, league reporting, and team growth and development. Responsibilities: Lead the close processes including reviewing and posting journal entries, account reconciliations, accruals, fixed asset postings, and other closing needs. Lead team in creating an efficient close process to accurately complete the monthly-close process in 10 days Develop and maintain accounting policies and procedures to ensure efficient and effective financial operations. Prepare the annual MLB Financial Information Questionnaire (FIQ) along with interim FIQ’s (IFIQ’s) Prepare present value of deferred comp/bonus calculations and record Major League baseball transactions Prepare a worksheet tracking Major League baseball salaries by pay period as an internal payroll control feature Support and promote internal control standards to ensure compliance with accounting policies and procedures Manage accounts payable, receivable and payroll functions ensuring timely processing and resolution of discrepancies. Review and approve team journal entries in the BC accounting system Provide leadership, guidance, and mentorship to the extended accounting team, including setting team member goals, facilitating training, and fostering professional development Involvement in the evaluation and implementation of system improvements inclusive of treasury workflow process and other systems to drive automation, and data accuracy. Support relationships with external auditors and tax accountants, ensuring comprehensive compliance with all local, state, and federal tax laws. Provide financial insights and recommendations to support strategic decision-making by senior leadership. Willing to work on other ad hoc projects and analyses as required Basic Qualifications: Bachelor's degree in accounting and/or Finance CPA certification Must demonstrate a clear understanding and application of generally accepted accounting principles (GAAP) 8+ years of progressive accounting experience, including 3+ years in a leadership role. Strong organizational, analytical, and interpersonal skills, with the ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications: Superb leadership, management, and interpersonal skills Meticulous, ambitious, organized, team player Experience working with an ERP implementation a plus Strong Work Ethic – Self-directed and purposeful; Available to work extended hours as required Analytical Person – Identifies and resolves problems in a timely manner; Develops alternative solutions Excellent Interpersonal Skills – Listens to others; Works well in a team environment Confidentiality –Maintains confidentiality of sensitive and proprietary information Strong Computer Skills – Proficient in all Microsoft Office programs with advanced strength in Excel Seeks Continuous Improvement – Adept at learning new software; Confidently engages with technology DISCLAIMER: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The duties listed do not represent an exhaustive list of all responsibilities, duties, and skills required of a person in this position. EQUAL OPPORTUNITY STATEMENT: The Baltimore Orioles are an Equal Opportunity Employer. It is the policy of the Baltimore Orioles to ensure equal employment opportunity without discrimination or harassment on the basis of race (including hair textures, afro hairstyles, or protective hairstyles), color, national origin or ancestry, religion or creed, gender or sex (including pregnancy), age, disability, citizenship status, marital status, veteran’s status, genetic predisposition or carrier status, gender identity, sexual orientation, or any other characteristic protected by law. The anticipated salary for this role is $125,000-$150,000 annually depending on experience, plus bonus opportunity. The Baltimore Orioles are committed to providing competitive pay and benefits for our employees. The Baltimore Orioles provide generous benefits, including unlimited PTO, paid holidays, paid sick leave, health insurance (single and family), vision and dental coverage, life insurance, 401(k) plan with discretionary employer match, concession/merchandise discounts, free parking and complimentary baseball tickets to home games. This information is being provided in accordance with the Maryland Equal Pay for Equal Work - Wage Range Transparency law. Posted: 7/21/2026Job Title: Director, AccountingDepartment: Finance & Accounting Reports To: Sr. Director, Controller FLSA Status: Full-time, Exempt Location: Baltimore, MD (Oriole Park at Camden Yards) Summary: The Director, Accounting position is responsible for supporting the Sr. Director, Controller in the day-to-day functions of the finance and accounting operations of the Baltimore Orioles. The roles and responsibilities for this position include but are not limited to financial close execution, oversight of the team’s AP and AR functions, league reporting, and team growth and development. Responsibilities: Basic Qualifications: Preferred Qualifications: DISCLAIMER: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The duties listed do not represent an exhaustive list of all responsibilities, duties, and skills required of a person in this position. EQUAL OPPORTUNITY STATEMENT: The Baltimore Orioles are an Equal Opportunity Employer. It is the policy of the Baltimore Orioles to ensure equal employment opportunity without discrimination or harassment on the basis of race (including hair textures, afro hairstyles, or protective hairstyles), color, national origin or ancestry, religion or creed, gender or sex (including pregnancy), age, disability, citizenship status, marital status, veteran’s status, genetic predisposition or carrier status, gender identity, sexual orientation, or any other characteristic protected by law. The anticipated salary for this role is $125,000-$150,000 annually depending on experience, plus bonus opportunity. The Baltimore Orioles are committed to providing competitive pay and benefits for our employees. The Baltimore Orioles provide generous benefits, including unlimited PTO, paid holidays, paid sick leave, health insurance (single and family), vision and dental coverage, life insurance, 401(k) plan with discretionary employer match, concession/merchandise discounts, free parking and complimentary baseball tickets to home games. This information is being provided in accordance with the Maryland Equal Pay for Equal Work - Wage Range Transparency law. Posted: 7/21/2026

BaseballTeamwork OnlineDirector, Accounting
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Miami Dolphins & Hard Rock Stadium

Shuttle Operations Staff (Part-time)

Miami Gardens, FL, USPosted 21 Jul 2026

Shuttle Operations Staff (Part-time) Department: Parking Direct Supervisor: Shuttle Leads and Route Supervisor Status: Part-time / Hourly, Seasonal Summary: The Parking and Transportation team is looking for dedicated individuals to assist in the shuttle operations for all Hard Rock Stadium events including Miami Dolphins games, University of Miami Hurricanes games, the Miami Open, the Formula 1 Crypto.com Miami Grand Prix, soccer, concerts, and other world class events. The shuttle operations staff will play an integral part in making sure all shuttle queues run efficiently for a great fan experience. Location: This is a part-time/hourly position based on site at Hard Rock Stadium in Miami Gardens, FL. This position pays $15 an hour. Responsibilities: Shuttle wayfinding during ingress and egress at offsite and on-site locations. Assist in deploying bus signage, GPS, and head rest covers on buses. Directing guests through shuttle queues. Loading guests onto designated buses. Reconfirm correct capacity is loaded onto each shuttle. Assist in decommissioning of buses. (removing signage, GPS, and head rest covers) Return all distributed equipment (wayfinding signs, counter, radio, vest). Maintain a safe environment for guests. Qualifications: High school diploma required. Customer service experience preferred but not required Fluent in English, Spanish beneficial Ability to commit to 80% of all Hard Rock stadium events including early mornings, nights, weekends and holidays. Ability to stand for 6+ hours and be willing to work outdoors in various weather conditions. The Miami Dolphins, Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law. Shuttle Operations Staff (Part-time) Department: Parking Direct Supervisor: Shuttle Leads and Route Supervisor Status: Part-time / Hourly, Seasonal Summary: The Parking and Transportation team is looking for dedicated individuals to assist in the shuttle operations for all Hard Rock Stadium events including Miami Dolphins games, University of Miami Hurricanes games, the Miami Open, the Formula 1 Crypto.com Miami Grand Prix, soccer, concerts, and other world class events. The shuttle operations staff will play an integral part in making sure all shuttle queues run efficiently for a great fan experience. Location: This is a part-time/hourly position based on site at Hard Rock Stadium in Miami Gardens, FL. This position pays $15 an hour. Responsibilities: Shuttle wayfinding during ingress and egress at offsite and on-site locations. Assist in deploying bus signage, GPS, and head rest covers on buses. Directing guests through shuttle queues. Loading guests onto designated buses. Reconfirm correct capacity is loaded onto each shuttle. Assist in decommissioning of buses. (removing signage, GPS, and head rest covers) Return all distributed equipment (wayfinding signs, counter, radio, vest). Maintain a safe environment for guests. Qualifications: High school diploma required. Customer service experience preferred but not required Fluent in English, Spanish beneficial Ability to commit to 80% of all Hard Rock stadium events including early mornings, nights, weekends and holidays. Ability to stand for 6+ hours and be willing to work outdoors in various weather conditions. The Miami Dolphins, Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law. Shuttle Operations Staff (Part-time) Department: ParkingDirect Supervisor: Shuttle Leads and Route SupervisorStatus: Part-time / Hourly, Seasonal Summary: The Parking and Transportation team is looking for dedicated individuals to assist in the shuttle operations for all Hard Rock Stadium events including Miami Dolphins games, University of Miami Hurricanes games, the Miami Open, the Formula 1 Crypto.com Miami Grand Prix, soccer, concerts, and other world class events. The shuttle operations staff will play an integral part in making sure all shuttle queues run efficiently for a great fan experience. Location: Responsibilities: The Miami Dolphins, Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law.

Part-timeSoccerTeamwork OnlineShuttle Operations Staff (part Time)
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San Antonio Spurs

Venue Ticketing Lead (PT)

San Antonio, TX, USPosted 21 Jul 2026

At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex. We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce. We are currently seeking a highly motivated individual with a positive attitude and the ability to answer and tackle all ticketing related questions or issues over the phone, e-mail, or through Ticket Office service windows. The Lead will be tasked with providing an exceptional level of customer service and leadership to all internal and external customers. The incumbent will be encouraged to complete the day-to-day responsibilities of the ticket operations team while helping to oversee and foster the development of part-time staff, including training new staff members, and managing the part-time schedule. In addition to assisting with day-to-day responsibilities of ticket operations, this individual will also contribute to helping to build out new franchise seasons and non-franchise events. Additionally, this position will require working any Franchise, CAM or day shift as assigned. What You’ll Do: Work all CAM Events /occasional Spurs Games. Manage the schedule for all (PT) Ticket Operations staff. Train all-new (PT) Ticket Operations staff on how to utilize Ticketmaster systems. Assist in building out Franchise & Non-Franchise events on Ticketmaster platforms. Opening and closing the box office to include distributing seller banks, verifying seller closeout, and updating daily financial reports with assistance from the manager on duty. Maintaining effective communication both with Representatives, managers, and internal staff. Answering and servicing incoming patron phone calls. Demonstrate an elite level of reliability and the ability to work independently. Proficiency in cash handling and knowledge of policies and processes. Other duties as assigned. Who You Are: Must be at least 18 years of age. Possess a high school diploma or equivalent. Employed in good standing as a Venue Ticketing Representative I or II with SS&E for a minimum of 1 years with experience in positions such as sales, will call, guest services, and conflict resolution. Ability and willingness to work any Venue Ticketing position assigned. Must have the flexibility to work any day of the week between the hours of 8:30am – 5:30pm Must commit to being available to work a minimum of 3 daytime shifts per week. Ability to work all CAM events and occasional Spurs games. Proficiency in Microsoft Office, Excel experience required. Strong customer service, communication skills and ability to resolve guest issues. Demonstrate and carry out a high level of leadership. Demonstrate and carry out a high level of communication and organization. Flexible schedule to include days, nights, weekends, and holidays. Bilingual (English and Spanish), preferred. Physical Requirements: Ability to stand for long periods of time more than 8 hours at a time In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development. If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply! SS&E is an Equal Opportunity Employer Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations. At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex. We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce. At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex. We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce. At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex. We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce. Work all CAM Events /occasional Spurs Games. Manage the schedule for all (PT) Ticket Operations staff. Train all-new (PT) Ticket Operations staff on how to utilize Ticketmaster systems. Assist in building out Franchise & Non-Franchise events on Ticketmaster platforms. Opening and closing the box office to include distributing seller banks, verifying seller closeout, and updating daily financial reports with assistance from the manager on duty. Maintaining effective communication both with Representatives, managers, and internal staff. Answering and servicing incoming patron phone calls. Demonstrate an elite level of reliability and the ability to work independently. Proficiency in cash handling and knowledge of policies and processes. Other duties as assigned. Must be at least 18 years of age. Possess a high school diploma or equivalent. Employed in good standing as a Venue Ticketing Representative I or II with SS&E for a minimum of 1 years with experience in positions such as sales, will call, guest services, and conflict resolution. Ability and willingness to work any Venue Ticketing position assigned. Must have the flexibility to work any day of the week between the hours of 8:30am – 5:30pm Must commit to being available to work a minimum of 3 daytime shifts per week. Ability to work all CAM events and occasional Spurs games. Proficiency in Microsoft Office, Excel experience required. Strong customer service, communication skills and ability to resolve guest issues. Demonstrate and carry out a high level of leadership. Demonstrate and carry out a high level of communication and organization. Flexible schedule to include days, nights, weekends, and holidays. Bilingual (English and Spanish), preferred. Must be at least 18 years of age. Possess a high school diploma or equivalent. Employed in good standing as a Venue Ticketing Representative I or II with SS&E for a minimum of 1 years with experience in positions such as sales, will call, guest services, and conflict resolution. Ability and willingness to work any Venue Ticketing position assigned. Must have the flexibility to work any day of the week between the hours of 8:30am – 5:30pm Must commit to being available to work a minimum of 3 daytime shifts per week. Ability to work all CAM events and occasional Spurs games. Proficiency in Microsoft Office, Excel experience required. Strong customer service, communication skills and ability to resolve guest issues. Demonstrate and carry out a high level of leadership. Demonstrate and carry out a high level of communication and organization. Flexible schedule to include days, nights, weekends, and holidays. Bilingual (English and Spanish), preferred. Physical Requirements: Ability to stand for long periods of time more than 8 hours at a time In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development. If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply! SS&E is an Equal Opportunity Employer Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations. In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development. If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply! SS&E is an Equal Opportunity Employer Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations. In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development. If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply! SS&E is an Equal Opportunity Employer Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations.

SoccerTeamwork OnlineVenue Ticketing Lead (pt)
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Miami Dolphins & Hard Rock Stadium

Shuttle Operations Lead (Part-time)

Miami Gardens, FL, USPosted 21 Jul 2026

Shuttle Operations Lead (Part-time) Department: Parking Direct Supervisor: Route Supervisor Status: Part-time / Hourly, Seasonal Summary: The Parking and Transportation team is looking for dedicated individuals to manage shuttle operations for all Hard Rock Stadium events including Miami Dolphins games, University of Miami Hurricanes games, the Miami Open, the Formula 1 Crypto.com Miami Grand Prix, soccer, concerts, and other world class events. The shuttle operations leaders will be responsible for on-the-ground operations for all Park & Ride Routes on event days. Location: This is a part-time/hourly position based on site at Hard Rock Stadium in Miami Gardens, FL. This position pays $25 an hour. Responsibilities: Maintain knowledge of all queues and shuttle loading procedures. Manage offsite ingress and onsite egress shuttle operations. Control flow and counting of guests and accurately distribute amongst shuttle line queues. Maintain a consistent distribution for each loading zone based on shuttle quantity. Confirm loading quantity based on bus capacity. Assist in guest inquires and resolution on post. Manage a team of bus loaders and way finders. Delegate position locations within assigned bus system and ensure all positions are filled. Responsible for staff check-in and distribution of equipment. Ensure head rest covers are properly positioned on each bus seat. Initiate bus decommissioning (gather GPS, signage, and headrest covers) with direction from Route Supervisors Communicate professionally and effectively with all guests and partners. Ensure and maintain a safe environment for staff and guests. Qualifications: High school diploma required. Customer service and event operations experience (entry level or supervisory) preferred but not required. Ability to anticipate needs, challenges, and adapt as needed. Fluent in English, Spanish beneficial. Ability to commit to 80% of all Hard Rock stadium events including early mornings, nights, weekends and holidays. Ability to stand for 6+ hours and be willing to work outdoors in various weather conditions. The Miami Dolphins, Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law. Shuttle Operations Lead (Part-time) Department: Parking Direct Supervisor: Route Supervisor Status: Part-time / Hourly, Seasonal Summary: The Parking and Transportation team is looking for dedicated individuals to manage shuttle operations for all Hard Rock Stadium events including Miami Dolphins games, University of Miami Hurricanes games, the Miami Open, the Formula 1 Crypto.com Miami Grand Prix, soccer, concerts, and other world class events. The shuttle operations leaders will be responsible for on-the-ground operations for all Park & Ride Routes on event days. Location: This is a part-time/hourly position based on site at Hard Rock Stadium in Miami Gardens, FL. This position pays $25 an hour. Responsibilities: Maintain knowledge of all queues and shuttle loading procedures. Manage offsite ingress and onsite egress shuttle operations. Control flow and counting of guests and accurately distribute amongst shuttle line queues. Maintain a consistent distribution for each loading zone based on shuttle quantity. Confirm loading quantity based on bus capacity. Assist in guest inquires and resolution on post. Manage a team of bus loaders and way finders. Delegate position locations within assigned bus system and ensure all positions are filled. Responsible for staff check-in and distribution of equipment. Ensure head rest covers are properly positioned on each bus seat. Initiate bus decommissioning (gather GPS, signage, and headrest covers) with direction from Route Supervisors Communicate professionally and effectively with all guests and partners. Ensure and maintain a safe environment for staff and guests. Qualifications: High school diploma required. Customer service and event operations experience (entry level or supervisory) preferred but not required. Ability to anticipate needs, challenges, and adapt as needed. Fluent in English, Spanish beneficial. Ability to commit to 80% of all Hard Rock stadium events including early mornings, nights, weekends and holidays. Ability to stand for 6+ hours and be willing to work outdoors in various weather conditions. The Miami Dolphins, Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law. Shuttle Operations Lead (Part-time) Department: ParkingDirect Supervisor: Route SupervisorStatus: Part-time / Hourly, Seasonal Summary: The Parking and Transportation team is looking for dedicated individuals to manage shuttle operations for all Hard Rock Stadium events including Miami Dolphins games, University of Miami Hurricanes games, the Miami Open, the Formula 1 Crypto.com Miami Grand Prix, soccer, concerts, and other world class events. The shuttle operations leaders will be responsible for on-the-ground operations for all Park & Ride Routes on event days. Location: Responsibilities: The Miami Dolphins, Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law.

Part-timeSoccerTeamwork OnlineShuttle Operations Lead (part Time)
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Boston Bruins

Communications Graduate Assistant, Boston Bruins

Boston, MA, USPosted 21 Jul 2026

The opportunityBoston Bruins is hiring a seasonal part-time Communications Graduate Assistant to join our team at TD Garden in Boston, Massachusetts. As a Communications Assistant, you will be responsible for supporting both hockey and corporate communications through media relations, statistical research, copywriting, game day operations, and day-to-day administrative functions. If you’re seeking a dynamic and fast-paced environment to grow in your career, make your next play by applying today. This role begins in September 2026 and runs through July 2027. Pay $15.00 - $15.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.What we offerWe care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:Weekly payEmployee assistance program Training and development opportunitiesEmployee discountsFlexible work schedulesEligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.What will you do?Research and compile statistical information for team media materials, serving as a primary contributor to game notes, game previews, and media guides Monitor media coverage and produce daily clips reports and coverage summaries Support game day media operations for all home games, including setup of media areas, press box operations, credential distribution, line charts, and coordination with broadcast teams Assist with drafting press releases, media advisories, and player bios, while contributing to the design and formatting of media materials Manage day-to-day administration of the media distribution list, including expanding contacts beyond traditional hockey reporters Create and manage the department’s cross-functional calendar More about youRecent college graduate pursuing a career in communications or public relations preferred Familiarity with public relations, marketing, or communications through coursework, internships, or related experience Proficiency in Adobe programs such as InDesign and Photoshop Knowledge of hockey and familiarity working with statistics Strong verbal and written communication skills with a passion for public relations High level of professionalism and strong organization skills Flexible schedule with the ability to work early mornings, nights, weekends, and holidays Shift detailsDaysEveningsHolidaysM-FWeekendsEventsWho we areDelaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. The opportunityBoston Bruins is hiring a seasonal part-time Communications Graduate Assistant to join our team at TD Garden in Boston, Massachusetts. As a Communications Assistant, you will be responsible for supporting both hockey and corporate communications through media relations, statistical research, copywriting, game day operations, and day-to-day administrative functions. If you’re seeking a dynamic and fast-paced environment to grow in your career, make your next play by applying today. This role begins in September 2026 and runs through July 2027. Pay $15.00 - $15.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.What we offerWe care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:Weekly payEmployee assistance program Training and development opportunitiesEmployee discountsFlexible work schedulesEligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.What will you do?Research and compile statistical information for team media materials, serving as a primary contributor to game notes, game previews, and media guides Monitor media coverage and produce daily clips reports and coverage summaries Support game day media operations for all home games, including setup of media areas, press box operations, credential distribution, line charts, and coordination with broadcast teams Assist with drafting press releases, media advisories, and player bios, while contributing to the design and formatting of media materials Manage day-to-day administration of the media distribution list, including expanding contacts beyond traditional hockey reporters Create and manage the department’s cross-functional calendar More about youRecent college graduate pursuing a career in communications or public relations preferred Familiarity with public relations, marketing, or communications through coursework, internships, or related experience Proficiency in Adobe programs such as InDesign and Photoshop Knowledge of hockey and familiarity working with statistics Strong verbal and written communication skills with a passion for public relations High level of professionalism and strong organization skills Flexible schedule with the ability to work early mornings, nights, weekends, and holidays Shift detailsDaysEveningsHolidaysM-FWeekendsEventsWho we areDelaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

BasketballTeamwork OnlineCommunications Graduate Assistant, Boston Bruins
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Kansas Speedway

Coordinator, Ticket Operations

Kansas City, KS, USPosted 21 Jul 2026

At NASCAR, you will work alongside passionate people creating experiences fans feel and helping shape the future of sports and entertainment.Coordinator, Ticket OperationsThe Coordinator, Ticket Operations provides essential day-to-day operational support to the Ticket Operations leadership team and staff, ensuring efficient execution of ticketing processes, customer service initiatives, fulfillment needs, and special projects. This role is responsible for maintaining ticketing system accuracy, supporting event operations, driving process improvements, and delivering a seamless ticket-buying experience for customers across all events.Key ResponsibilitiesSupport Ticket Operations leadership and staff with daily functions, fulfillment needs, and special projects.Identify opportunities to improve, streamline, and simplify ticket operations processes.Assist with product training for the Consumer Services team and Sales Academy.Provide support for special projects such as:Venue reseating initiativesDeclined payment plansOther department-wide operational projectsAudit event builds, ticket system updates, pricing changes, and financial controls on a daily basis.Maintain ticket system price code management, including:Adding new ticket products or offersUpdating pricing and package detailsSetting access permissions for users and agenciesOversee inventory management across all events, including daily ticket allocation reviews.Manage and process all Corporate and Complimentary ticket accounts.Oversee Ticketmaster Account Manager processes and account setup.Monitor and respond to inquiries in the designated ticket operations inbox in a timely manner.Ensure quality control of the online ticket-buying experience by:Identifying and correcting broken linksReviewing purchase flows for accuracyPartnering with Marketing to maintain current offers and messagingSupport all event weekend ticket operations needs, including:Event staffing coordinationTicket issue resolution and customer serviceDaily sales reconciliationFinal event reportingWhere applicable, assist with hiring, scheduling, and supervision of temporary event staff.Assist in the development and implementation of operational efficiencies within Ticket Operations.Additional duties as assigned.QualificationsHigh school diploma or GED required; equivalent combination of education and experience considered.Experience with ticketing software such as Ticketmaster preferred.Previous box office, ticketing, or live event operations experience preferred.Strong project management skills with the ability to move initiatives from concept through execution.Proficiency in Microsoft Office, particularly Microsoft Excel.Excellent written and verbal communication skills.Strong organizational skills with the ability to prioritize multiple deadlines.Self-motivated with the ability to work independently and with minimal supervision.Familiarity with the sport of NASCAR is a plus.Behind every race weekend are talented people helping shape the future of sports and entertainment. If you are ready to make an impact alongside passionate teammates, we encourage you to apply.Explore this opportunity and apply at www.careers.nascar.com.Our people are the key to our success. That is why we offer competitive compensation, a comprehensive benefits package focused on wellness, and opportunities to grow and develop both personally and professionally.NASCAR is an Equal Opportunity Employer and is committed to conducting recruitment and hiring activities in a fair, ethical, and legally compliant manner. In support of this commitment, all employment decisions are based on job-related qualifications, skills, experience, and performance, and are made without discrimination based on any legally protected characteristic, including but not limited to race, ethnicity, gender, religion, sexual orientation or gender identity, national origin, age, military or veteran status, disability, or any other status protected by applicable federal, state, or local law, including socioeconomic, marital, parental, or caregiving status.Follow us on LinkedIn and X for future opportunities and company news.We are looking for your voice, your ideas, and your perspective. To help us get to know you accurately and keep the process fair for everyone, we ask that interviews and assessments be completed without the support of AI-generated content or automated assistance.

General Sports BusinessTeamwork OnlineCoordinator, Ticket Operations
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Oak View Group

VP, Business Development | Full-Time | Remote

Remote, USPosted 21 Jul 2026

OverviewOVG's hospitality division is seeking a highly connected, results-driven VP, Business Development, to accelerate growth and strengthen long-term partnerships within the U.S. convention center sector. This executive will serve as a market-facing leader and trusted industry voice, responsible for driving revenue growth, expanding market share for hospitality food and beverage accounts, and deepening client relationships across the portfolio. The ideal candidate is a proven dealmaker and relationship builder, with both breadth and depth of connections across the convention center ecosystem—including public authorities, venue operators, city stakeholders, and industry influencers. This role requires a strategic leader who can originate opportunities, shape winning pursuits, and convert relationships into long-term partnerships, while also safeguarding and expanding existing business through proactive, high-touch client engagement. This role pays an annual salary of $145,000-$175,000 and is commission eligible. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until October 23, 2026.ResponsibilitiesOwn and lead a proactive business development strategy focused on new food & beverage account acquisition and revenue growth within the convention center sector.Leverage an established network to identify, influence, and convert new business opportunities ahead of formal procurement processes.Stay deeply informed on industry trends, competitive dynamics, and public-private development activity to position OVG as a preferred partner.Serve as a visible presence in the market, representing OVG at industry events, conferences, and key networking forums.Build and maintain deep, trust-based relationships with decision makers and influencers, including municipal leaders, venue executives, and consultants.Act as a senior client partner and advocate, ensuring strong alignment between client goals and OVG’s service delivery.Develop and manage a robust pipeline of relationships and opportunities, continuously expanding OVG’s reach and relevance in the market.Leverage relationships to create early insight into upcoming opportunities and competitive positioning.Drive the end-to-end sales process, from opportunity origination through contract execution.Shape and oversee the development of compelling, differentiated proposals and presentations aligned with client priorities.Partner closely with finance and operations to develop a deep understanding of cost structures, deal economics, and operational delivery, ensuring all pursuits are strategically sound, competitive, and aligned with long-term profitability.Lead complex negotiations in partnership with senior leadership to secure profitable long-term agreements.Maintain disciplined pipeline management and forecasting, ensuring visibility into performance and growth trajectory.Lead a relationship-first retention strategy, ensuring high levels of client satisfaction and long-term partnership stability.Proactively identify at-risk accounts and partner with operations leadership to develop and execute retention plans.Expand existing partnerships by identifying new revenue streams, extensions, and strategic growth opportunities.Partner closely with operations, marketing, and executive leadership to align business development efforts with enterprise strategy.Ensure seamless handoff from sales to operations, maintaining continuity and strength in client relationships.Serve as a connector across the organization, ensuring client insights and market intelligence inform decision-making.Qualifications10+ years of progressive business development, sales, or client leadership experience within hospitality, convention centers, venues, or related industries.Bachelor's degree required. Masters degree preferred.Demonstrated success originating and closing complex, high-value deals.Deep understanding of the convention center landscape, including public-sector dynamics and procurement processes.Well-established, credible network across the convention center ecosystem, with the ability to open doors and influence outcomes.Recognized as a trusted partner and industry connector, with a strong reputation and professional presence.Exceptional ability to build rapport, earn trust quickly, and sustain long-term relationships.Entrepreneurial, growth-oriented leader with a hunter mentality and strong ownership of results.Strategic thinker who can translate market insight into actionable growth strategies.Highly skilled communicator and negotiator, capable of engaging senior stakeholders at all levels.Willingness to travel extensively and maintain a strong presence in key markets and industry forums.

Full-timeGeneral Sports BusinessTeamwork OnlineVp, Business Development | Full Time | Remote
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Legends Global

Staff Accountant

Houston, TX, USPosted 21 Jul 2026

SummaryLegends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Staff Accountant at NRG Park in Houston, Texas. NRG Park is in the fast lane for opportunity and excitement. We are a one-of-a-kind premier facility with four major venues within one giant park. NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome (“The” Astrodome), and NRG Arena. We are seeking a unique Staff Accountant to join our team. Under general supervision, the Staff Account works closely with all financial matters including accounts receivable and payable, general ledger, auditing, box office, exhibitor services and event settlements. Also, this position acts as a liaison between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to.Essential Duties and ResponsibilitiesInclude the following:Prepare assigned event settlements while working closely with Sales, Event Services and Operations.Prepare assigned event flash reports for reporting and journal entry posting purposes.Prepare and input entries to record daily cash reports and/or daily ticket collection reports.Assist in monthly close process including account reconciliations, analysis, and preparation of journal entries.Assist in AP batch entry review.Maintain internal audit controls and participate in external audits.Assist with exhibitor services event audits as needed.Run reports directly through online ordering system software.Assist with inquiries and research discrepancies.May perform other duties as assigned.Supervisory ResponsibilitiesNot applicable Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Know and apply standard accounting principles, financial control procedures, computerized accounting systems/software, and financial management.Follow oral and written instructions and communicate effectively with others in both oral and written form.Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment.Work independently, exercising judgment and initiative.Organize and prioritize work to meet deadlines.Remain flexible and adjust to situations as they occur.Work effectively under pressure and produce accurate results in a fast-paced environment.Education and/or Experience Bachelor’s Degree from an accredited four-year college or university in accounting or finance.Zero (0) to three (3) years related experience and/or training in the sports and entertainment industry, or equivalent combination of education and experience.Skills and AbilitiesGood written and verbal skills.Strong computer skills required. Excellent customer service skills highly recommended.Computer SkillsOperate a personal computer with Windows 10 using MS Office 365 Apps including Excel and Word and other standard office equipment.Experience in an accounting software package is preferred; MS D365 and Boomer Software is a plus.Strong foundation in Excel.Experience with ABI timeclock system is a plus.Other QualificationsAbility to work extended and/or irregular hours that may vary due to functions, including day, evening, weekends, and holidays, as needed.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events. This position may require work inside or outside of the building, as needed by events.NoteThe essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.To ApplyPlease include a recent copy of your resume with a cover letter and salary requirements as part of your application.Only the first 150 resumes received will be considered.Applicants that need reasonable accommodation to complete the application process may contact the Human Resources Department at (832) 667-1803.Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor

General Sports BusinessTeamwork OnlineStaff Accountant
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FIFA

Ticketing General Public Customer Care Coordinator

BrazilPosted 20 Jul 2026

Ticketing General Public Customer Care CoordinatorDepartment: Ticketing, Hospitality & Stadium RevenueEmployment Type: Fixed Term - Full TimeLocation: BrazilDescriptionFIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.THE POSITIONReporting organizationally to the Ticketing CRM Senior Manager the Ticketing General Public Customer Care Manager will help serve Ticketing and Hospitality efforts for the FIFA Women’s World Cup 2027™. This role will be responsible for the implementation and management of the customer care strategies and processes for General Public Customers, ensuring compliance with the applicable sales strategy and the FIFA ticketing requirements and regulations. The Customer Care Coordinator focuses particularly on the delivery of effective ticketing customer care for the FIFA Women’s World Cup 2027 with a special focus on international clients. FIFA Women’s World Cup 2027™. KEY RESPONSIBILITIES Implement and effectively manage the customer care strategies and processes across all the communications channels established, including but not limited to the contact forms, call centers, chatbot, emails, etc. Support the Customer Care Manager in managing the customer care team and the potential outsourced customer care and call center service providers for the implementation and effective delivery of the services, ensuring a proper setup of all the services required. Support the Customer Care Manager in ensuring proper training of all the customer care staff members and the call center teams, according to the sales strategy and the FIFA ticketing requirements and regulations; Perform customer care ticketing processes (back office and onsite) whenever required; Apply the escalation processes and ensure his proper implementation by the different teams; Plan and implement quality control procedures to ensure that any deviation from the requirements is detected and corrected as soon as possible; Support the proper implementation of effective processes and strategies for automated and manual case management using the respective CRM systems; Actively search and implement solutions to pro-actively increase the productivity of customer care and call center agents, and maximize customer information and satisfaction; Pro-actively identify and report on patterns and risks, and implement processes to mitigate them; Ensure that all the Customer Care processes are in compliance with the different FIFA functional areas requirements, including but not limited to Legal, Sustainability, Data Protection, Finance, etc. Analyze and report regularly on KPIs and the effectiveness of customer care and call center services, using CRM and other systems; Manage and train a small team in charge of performing quality assurance checks. Ensure an efficient administration and archive of all versions of customer care and call center knowledge base, in all languages. YOUR PROFILE SKILLS FRAMEWORK ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyse one’s behaviour, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculate risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans. EDUCATION & QUALIFICATIONS Bachelor's or Master's degree or equivalent in relevant areas. WORK EXPERIENCE Minimum three years experience in leading large teams, including in-house staff and external service providers, with international and different cultural backgrounds under the same goal. Minimum two years experience in leading Ticketing Customer Care teams on major international sports events, including recruitment, training, and the delivery of the project. Planning, managing, and conducting ticketing customer care strategies and processes for world-scale projects, experience in International Sports Events, including previous FIFA World Cups. Venue and onsite operations experience for ticketing and/or Sport Events. Experience in similar role during previous FIFA World Cups. Team-leading skills, able to lead multicultural teams. Communication and problem-solving skills. LANGUAGES Fluent in English and Portuguese, spoken and written. Spanish and/or additional languages is highly advantageous. TECHNOLOGY Proficient in MS Office (Excel, Word, PowerPoint, Monday) and planning software and online collaboration tools CRM software for case management, including automatic and manual management of the cases. Certifications & Requirements Ability to re-locate to Rio de Janeiro Right to work in Brazil FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.Reporting organizationally to the Ticketing CRM Senior Manager the Ticketing General Public Customer Care Manager will help serve Ticketing and Hospitality efforts for the FIFA Women’s World Cup 2027™. This role will be responsible for the implementation and management of the customer care strategies and processes for General Public Customers, ensuring compliance with the applicable sales strategy and the FIFA ticketing requirements and regulations. The Customer Care Coordinator focuses particularly on the delivery of effective ticketing customer care for the FIFA Women’s World Cup 2027 with a special focus on international clients. FIFA Women’s World Cup 2027™. KEY RESPONSIBILITIES SKILLS FRAMEWORK ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyse one’s behaviour, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculate risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans. EDUCATION & QUALIFICATIONS Bachelor's or Master's degree or equivalent in relevant areas. WORK EXPERIENCE LANGUAGES Fluent in English and Portuguese, spoken and written. Spanish and/or additional languages is highly advantageous. TECHNOLOGY Certifications & Requirements

Full-timeGeneral Sports BusinessFIFATicketing, Hospitality & Stadium RevenueFixed Term - Full TimeBrazil
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