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Search: operations
Los Angeles Galaxy

LA Galaxy, Sr Director, Digital Marketing & Product

Carson, CA, USPosted 21 Aug 2026

Company InformationFor more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! Job Summary The Sr. Director, Digital Marketing & Product will lead the LA Galaxy's end-to-end digital marketing, fan journey, and digital product strategy, driving acquisition, engagement, conversion, retention, and revenue across all digital touchpoints. This role oversees performance marketing, lifecycle marketing and CRM, as well as owned channels including email, SMS, push notifications, website, and mobile app experiences. The position is responsible for building a connected, data-driven fan journey through audience insights, personalization, and optimization strategies that enhance fan engagement and business outcomes. In addition, this leader will own the strategy, roadmap, and performance of the Club's digital product ecosystem, including the website, mobile app, ecommerce, and ticketing experiences, ensuring all digital products effectively support both fan needs and business objectives. The role will lead user experience (UX), conversion rate optimization (CRO), experimentation, and personalization efforts, integrating product strategy with lifecycle, CRM, and performance marketing initiatives to deliver a seamless and engaging fan experience. The Sr. Director will partner closely with Integrated Marketing, Data & Analytics, Creative & Content, Ticketing, and other commercial teams to translate organizational priorities into coordinated digital strategies, product enhancements, and measurable business results. This individual will champion a data-driven, customer-centric approach while continuing to evolve the Club's digital capabilities and in-house marketing operations to maximize growth and fan loyalty. Essential Functions Digital Marketing Strategy & Fan Journey Leads the Club’s integrated digital marketing strategy across paid media, lifecycle/CRM, website and app, creating a connected approach across the fan journey. Develops strategies to acquire new fans, deepen engagement, drive conversion and increase retention and lifetime value. Establishes clear channel roles, audience strategies, measurement frameworks and optimization plans across digital touchpoints. Lifecycle Marketing & CRM Leads lifecycle marketing and CRM strategy across email, SMS, push and other owned channels. Develops audience segmentation, personalization, automation and journey strategies across acquisition, engagement, conversion, retention and renewal. Partners with Data & Analytics to improve fan intelligence, audience development and activation of first-party data. Establishes testing and measurement frameworks to continuously improve engagement, conversion and retention. Paid Media & Performance Marketing Owns paid media strategy and execution across paid search, paid social and emerging channels, with accountability for acquisition, demand generation, revenue and ROI. Leads the continued development of an in-house paid media capability, including team structure, tools, processes and agency relationships where applicable. Oversees media investment and optimization across the funnel, balancing short-term revenue performance with longer-term fan growth. Establishes test-and-learn frameworks to continuously improve channel, audience, creative and conversion performance. Website & App Owns the marketing strategy and ongoing optimization of the LA Galaxy website and app as critical fan engagement, conversion and retention channels. Partners across Content, Ticketing, Data and technology partners to improve digital journeys, merchandising of key business priorities and conversion opportunities. Drives personalization, audience targeting, testing and optimization across owned digital experiences. Uses behavioral and performance data to identify opportunities to improve the fan experience and commercial outcomes. Leadership & Cross-Functional Partnership Builds and leads a high-performing digital marketing organization across lifecycle/CRM, digital experience (website/app) and performance marketing, ensuring clear roles, accountability and development. Partners closely with Integrated Marketing to translate Club priorities and GTM plans into coordinated paid and owned channel strategies. Works with Data & Analytics to establish clear KPIs, reporting and attribution across digital marketing. Manages digital marketing budgets and technology investments with accountability for performance and business impact. Digital Product & Experience Owns the strategy and roadmap for the Club’s digital product ecosystem, including website, app, ecommerce, ticketing experiences and other fan-facing digital platforms. Leads prioritization of digital product enhancements based on fan needs, business impact, data and organizational priorities. Drives UX, conversion rate optimization, personalization and experimentation across digital products to improve the end-to-end fan experience and commercial performance. Partners with internal technology teams and external platform partners to translate business and fan needs into product requirements and scalable digital experiences. Oversees digital product resources and ensures product strategy is integrated with lifecycle, CRM and performance marketing to create a connected digital fan journey. Required Qualifications BA/BS Degree (4-year) Marketing, Business, Communication, or a related area 10+ years of proven experience leading multiple digital marketing disciplines, including performance marketing, lifecycle/CRM and digital experience, with the ability to integrate historically separate functions around shared customer and business outcomes. Demonstrated experience leading digital marketing across paid media, lifecycle/CRM and owned digital channels, with accountability for acquisition, engagement, conversion and retention. Experience developing lifecycle marketing strategies, including segmentation, customer journeys, automation, personalization, email, SMS and push. Strong experience managing performance marketing, including paid search and paid social, with demonstrated ability to optimize investment against revenue, ROAS and customer acquisition goals. Experience using first-party data, CRM platforms and analytics to develop audiences, personalize experiences and improve marketing performance. Experience optimizing website and app experiences to improve engagement and conversion. If including Digital Product: Experience developing and managing digital product strategy and roadmaps across web, app, ecommerce, ticketing or other consumer-facing digital experiences. Demonstrated experience with UX, CRO, personalization, experimentation and product analytics, including translating customer and business needs into product priorities. Proven experience setting a bold vision, creating a comprehensive marketing strategy, executing with excellence, and using complex data to achieve success and foster an environment of continuous improvement. Experience in the sports and/or venue management industry is preferred Strong track record of solving complex problems, strategic thinking and delivering significant impact as a leader. Deep understanding of the digital customer lifecycle and fan journey, from acquisition through engagement, conversion, retention and loyalty. Strong knowledge of CRM, marketing automation, audience segmentation and personalization strategies and platforms. Strong understanding of digital measurement, attribution, testing and performance optimization. Ability to connect paid, owned and digital product experiences into a cohesive customer journey. Strong analytical and commercial mindset with the ability to translate data into strategy, prioritization and action. Strong understanding of digital product management, UX/CRO, experimentation and agile product development. Ability to develop and prioritize a digital product roadmap based on customer needs, business impact, data and technical feasibility. Ability to lead in an environment with multiple stakeholders. Reliable team player who works collaboratively and cooperatively with peers in a team-oriented environment. Excellent organizational, marketing, and project management skills, and the ability to execute on multiple projects simultaneously in an organized and timely fashion. Proven ability to work in a constantly changing environment with creative feedback. Excellent interpersonal skills with the ability to communicate efficiently and effectively both verbal and written. Must be able to work nights, weekends, and holidays as required. Required to work all home and away games. Ability to travel as needed. Bilingual in Spanish is a plus. Payscale: $145,000.00 - $195,000.00 Bonus: This position is eligible for a bonus under the current bonus plan requirements. Benefits: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description. AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law. Employer does not offer work visa sponsorship for this position.

General Sports BusinessTeamwork OnlineLa Galaxy, Sr Director, Digital Marketing & Product
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Learfield Sports Properties

NIL Partnership Solutions Coordinator - University of Tennessee

Knoxville, TN, USPosted 21 Aug 2026

Learfield is seeking a motivated and detail-oriented NIL Partnership Solutions Coordinator to support the execution of Name, Image, and Likeness (NIL) partnerships. This role will focus on assisting with student-athlete marketing campaigns by tracking inventory, coordinating deliverables, and supporting reporting needs.In this role, you’ll work closely with internal property staff, student-athletes, and brand partners to ensure smooth day-to-day execution of NIL campaigns within a single property. This entry-level role reports to the General Manager and provides the opportunity to build foundational experience in NIL operations.Essential Duties & Responsibilities:Support the coordination and execution of NIL deal activations, ensuring student-athletes fulfill deliverables in alignment with fair market value.Track and update NIL inventory across proposed, sold, and available assets; assist with weekly internal updates and reports.Build and maintain strong relationships with university partners, athletic department staff, corporate clients, and internal stakeholders—serving as a trusted and respected representative of both Learfield and the university. Serve as a liaison between internal property teams, student-athletes, and external stakeholders (e.g., brand partners, collectives, athletics) as needed.Participate in gameday operations and NIL activations at home games and other key events.Stay informed on NIL news, including national trends, legislation changes, and peer institution activity; share updates with property team.Represent the property in internal Learfield NIL touchpoints or meetings as assigned.Assist with additional sales, fulfillment, or operations duties as directed by property leadership.Must be able to work 40 hours per week, including home games, select events, and NIL activations occurring outside traditional business hours.Minimum Qualifications:Strong communication, organizational, and problem-solving skills with attention to detailAbility to build and maintain positive working relationships across diverse groupsFamiliarity with Microsoft Office tools, including Word, PowerPoint, and ExcelAbility to manage time effectively and follow established procedures with guidancePreferred Qualifications:Internship or 0–2 years of experience in college athletics, sports marketing, NIL, or sponsorship supportBachelor’s degree from a four-year college or universityWillingness to learn and take initiative in a fast-paced environmentLearfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

General Sports BusinessTeamwork OnlineNil Partnership Solutions Coordinator University Of Tennessee
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Legends Global

Production and Event Manager

Charlottesville, VA, USPosted 21 Aug 2026

LEGENDS GLOBALLegends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! LEGENDS & UNIVERSITY OF VIRGINA (JOHN PAUL JONES ARENA)UVA and Legends have a partnership to operate their award-winning arena. Being the only venue management company for the building since opening, Legends has a strong presence with UVA Athletics, focused on providing the best guest experience for UVA Basketball, special events and concerts. John Paul Jones Arena is the largest indoor arena in Virginia and the biggest ACC basketball arena located outside of large metropolitan areas. Named best new college basketball arena by Sports Illustrated, JPJ has seating capacity of over 14,000 for basketball games.POSITION SUMMARYThe Production and Event Manager, by performing personally or delegating and under the general supervision of the Director of Operations, will provide professional client services support in the planning, organization, and management of events of all sizes within the facility, while interacting with clients, facility staff and related personnel to assure all event needs are fulfilled. The role will monitor the logistics of these events, and all event coordination tasks after events are booked through the conclusion.ESSENTIAL DUTIES AND RESPONSIBILITIESMeets with client groups to plan and organize assigned meetings and/or events and looks for opportunities to promote all features/services of the stadium to increase profitability.Communicate with clients to obtain necessary technical requirements for developing and executing a plan to create diagrams, fulfill riders, conduct advances, schedule and supervise labor calls, and process equipment orders for events and other event related information.Guides clients in preparation of events by interpreting and explaining contract provisions, policies and procedures.Serves as primary liaison between clients and facility departments.Keeps clients informed as to status of deadline schedules, including but not limited to event timelines for department staffing confirmations, meeting room set-up specifications, tour request finalization and technical needs confirmations.Coordinates activities with various service contractors, other service providers and external entities as needed for assigned meetings and/or events.Monitors events, maintaining close contact with clients and facility staff to ensure successful events. Follows-up on all client requests, concerns, and problems. Provides recommendations for process improvements within facility offerings.Supervise event day staff and oversee all aspects of facility operations related to assigned meetings and/or events.Prepares cost estimates and final billing.Assists in training event services staff.Assists and seeks efficiency in scheduling operational set-ups and strikes to provide and remove equipment or service needs and increase profitability.Attends appropriate planning, organization and other event and facility meetings in support of facility operations.Works collaboratively with and provides clear, concise, and timely communication of detailed requirements to arena departments.Research, review, and recommend equipment, materials and supplies required in providing production and event services and planning.Serves as manager on duty as required.Additional job duties as assigned.SUPERVISORY RESPONSIBILITIESThe position has supervisory responsibility overseeing on-site event staff as needed based on the event.Will conduct interviews, training and performance reviews of department employees as well as create schedules and assign tasks to Event Coordinators.Supervise the local IATSE part-time employees during conversions, show calls and daily operations with ability to supervise large groups and/or many small groups at the same timeThe Production and Event Manager carries out supervisory responsibilities in accordance with Legends Global policies and applicable laws.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCEBachelor’s degree from a four-year college or university.At least 2 years related experience and/or training.Working knowledge of the principles of facility management, services, and equipment for a similar facility. Venue management (arena or stadium) experience preferred.Concert and live production event management experience preferred. SKILLS AND ABILITIES Ability to prioritize multiple projects.Excellent communication and interpersonal skills.Excellent time management, organizational, planning, and solution focused skills.Knowledge in facility capabilities and event related services, including technical requirements (staging, rigging, IATSE, NFPA Code) of major concerts, family shows and sporting events.Experience in the principles and techniques of supervision, training, and other administrative duties.Ability to manage and resolve conflict, make common sense decisions and exercise proper action during high tension and stressful situations.Strong leadership skills reflected in professional presentation, appearance, and work ethic.COMPUTER SKILLSTo perform this job successfully, an individual should have knowledge using AutoCAD or similar and Microsoft Office specifically Word, Excel, PowerPoint, and Outlook.OTHER QUALIFICATIONSAbility to work under limited supervision and to interact with all levels of staff including management.Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends, and holidays.COMPENSATIONCompetitive salary between $45,000-$55,000, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.WORKING CONDITIONSLocation: John Paul Jones Arena (Charlottesville, VA)PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.NOTEThe essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

BasketballTeamwork OnlineProduction And Event Manager
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NorCal - Major League Volleyball

Manager, Partnerships & Premium

San Ramon, CA, USPosted 21 Aug 2026

MLV NorCal – Major League VolleyballManager, Partnerships & PremiumDepartment: Corporate Partnerships / Premium SalesReports To: Director of RevenueFLSA Status: Exempt, Full-TimeLocation: Northern California (Hybrid)Compensation: $62,000 – $72,000 base salary, commensurate with experience, bonus and commission eligibleTotal OTE Range: $62,000 - $87,000+ABOUT THE ORGANIZATIONMLV NorCal is part of Major League Volleyball (MLV), a unified professional women's volleyball league launching in 2027 in the Bay Area and Sacramento. As a women-founded and women-led organization, MLV NorCal is committed to building a premier team that excels on the court, leads in the community, and creates a lasting impact for athletes and fans. We are building this organization from the ground up, and revenue will fuel everything we do.OVERVIEWThe Manager, Partnerships & Premium will drive new business revenue through the sale of corporate partnerships, sponsorships, and premium seating and hospitality products ahead of MLV NorCal's 2027 launch. The ideal candidate combines strong new-business sales instincts with the relationship-management skills needed to grow accounts from the ground up. This role will manage the full sales cycle from prospecting through proposal development, negotiation, closing, and activation, working closely with marketing, ticket sales, and game/event operations to maximize revenue across all partnership and premium inventory. This position reports to the Director of Revenue.RESPONSIBILITIES● Identify, prospect, and close new corporate partnership and sponsorship opportunities with local, regional, and national companies● Drive new business sales of premium seating, suites, VIP experiences, and hospitality inventory● Develop and present tailored partnership and premium proposals, including signage, media, promotions, hospitality, and community elements● Negotiate partnership agreements, contract terms, and renewals● Manage a book of existing partner and premium accounts, ensuring high client satisfaction and identifying upsell opportunities● Coordinate with the marketing and game/event operations teams to ensure accurate fulfillment and activation of partner and premium benefits● Collaborate with the Director of Revenue and business analytics to build and maintain a strong prospect pipeline and leads strategy● Provide consistent weekly and monthly reporting on pipeline, revenue, and account performance● Represent MLV NorCal at prospect meetings, sales events, home games, and premium client functions● Work closely with sales and service leadership to build a cohesive, high-performing team culture from day one● Bring forward new ideas and creative sales approaches to grow partnership and premium revenue● Embrace a “Fans First” approach in all client and partner interactions● Perform other duties as assignedQUALIFICATIONS● 3–5 years of corporate partnership/sponsorship and/or premium sales experience; professional sports and/or entertainment preferred● Demonstrated track record of generating new business and exceeding revenue goals● Comfortable operating in a fast-paced, startup, build-from-scratch environment● Strong negotiation, presentation, and relationship-management skills● Excellent written and oral communication skills● Strategic, process-driven planner with strong attention to detail● Ability to manage multiple accounts, proposals, and deadlines simultaneously● Ability to work collaboratively across departments with a team-first mentality● Proficiency with CRM systems and Microsoft Office/Keynote for proposal development● Ability to work flexible hours, including nights, weekends, and holidays for home games and events● Bachelor's degree or equivalent experience preferred● Must be eligible to work in the U.S.; this position is not eligible for work authorization sponsorship MLV NorCal provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MLV NorCal complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This position is not eligible for U.S. work authorization sponsorship.MLV NorCal – Major League VolleyballManager, Partnerships & PremiumDepartment: Corporate Partnerships / Premium SalesReports To: Director of RevenueFLSA Status: Exempt, Full-TimeLocation: Northern California (Hybrid)Compensation: $62,000 – $72,000 base salary, commensurate with experience, bonus and commission eligibleTotal OTE Range: $62,000 - $87,000+ABOUT THE ORGANIZATIONMLV NorCal is part of Major League Volleyball (MLV), a unified professional women's volleyball league launching in 2027 in the Bay Area and Sacramento. As a women-founded and women-led organization, MLV NorCal is committed to building a premier team that excels on the court, leads in the community, and creates a lasting impact for athletes and fans. We are building this organization from the ground up, and revenue will fuel everything we do.OVERVIEWThe Manager, Partnerships & Premium will drive new business revenue through the sale of corporate partnerships, sponsorships, and premium seating and hospitality products ahead of MLV NorCal's 2027 launch. The ideal candidate combines strong new-business sales instincts with the relationship-management skills needed to grow accounts from the ground up. This role will manage the full sales cycle from prospecting through proposal development, negotiation, closing, and activation, working closely with marketing, ticket sales, and game/event operations to maximize revenue across all partnership and premium inventory. This position reports to the Director of Revenue.RESPONSIBILITIES● Identify, prospect, and close new corporate partnership and sponsorship opportunities with local, regional, and national companies● Drive new business sales of premium seating, suites, VIP experiences, and hospitality inventory● Develop and present tailored partnership and premium proposals, including signage, media, promotions, hospitality, and community elements● Negotiate partnership agreements, contract terms, and renewals● Manage a book of existing partner and premium accounts, ensuring high client satisfaction and identifying upsell opportunities● Coordinate with the marketing and game/event operations teams to ensure accurate fulfillment and activation of partner and premium benefits● Collaborate with the Director of Revenue and business analytics to build and maintain a strong prospect pipeline and leads strategy● Provide consistent weekly and monthly reporting on pipeline, revenue, and account performance● Represent MLV NorCal at prospect meetings, sales events, home games, and premium client functions● Work closely with sales and service leadership to build a cohesive, high-performing team culture from day one● Bring forward new ideas and creative sales approaches to grow partnership and premium revenue● Embrace a “Fans First” approach in all client and partner interactions● Perform other duties as assignedQUALIFICATIONS● 3–5 years of corporate partnership/sponsorship and/or premium sales experience; professional sports and/or entertainment preferred● Demonstrated track record of generating new business and exceeding revenue goals● Comfortable operating in a fast-paced, startup, build-from-scratch environment● Strong negotiation, presentation, and relationship-management skills● Excellent written and oral communication skills● Strategic, process-driven planner with strong attention to detail● Ability to manage multiple accounts, proposals, and deadlines simultaneously● Ability to work collaboratively across departments with a team-first mentality● Proficiency with CRM systems and Microsoft Office/Keynote for proposal development● Ability to work flexible hours, including nights, weekends, and holidays for home games and events● Bachelor's degree or equivalent experience preferred● Must be eligible to work in the U.S.; this position is not eligible for work authorization sponsorship MLV NorCal provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MLV NorCal complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This position is not eligible for U.S. work authorization sponsorship.

General Sports BusinessTeamwork OnlineManager, Partnerships & Premium
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San Diego FC

Sr Manager, FP&A

San Diego, CA, USPosted 21 Aug 2026

POSITION OVERVIEW:Reporting to the SVP, Finance, the Sr. Manager, FP&A will play a crucial role in partnering closely with Accounting, Department Heads and Senior Leadership while leading the annual budget, periodic forecasting and cash flow management. This position requires a self-starter with attention to detail, financial acumen and a desire to work in a fast-paced environment. KEY RESPONSIBILITIES:Lead all aspects of the annual financial planning process, including the development of robust revenue, expense and cash forecast assumptions.Oversee the consolidated planning and forecasting cycles, providing scenario modeling and strategic input to support decision-making across the organization.Provide support in the consolidated monthly and quarterly close process by partnering with Accounting, ensuring timely, accurate variance analysis against budget, forecast, and prior periods.Continuously updating and managing cash flow model with reporting presented monthly to upper management. Responsible for monthly reporting of actuals and variance analysis to department leadershipPartner with department leadership to obtain business insights to be incorporated into the forecast.Present financial insights and actionable recommendations to senior leadership, enabling informed decisions to optimize growth, margins, and cash generation.Manage and maintain financial models and forecasts to support frequent business plan updates and analysis for the continuous evaluation of short and long-term strategic financial objectives.Assist in preparation of monthly reporting package and financial analytics for senior management.Build an in-depth understanding of all lines of business and analyze key drivers for each, to be able to identify efficiencies and provide recommendations to improve results across departments.Complete debt reporting requirements on a quarterly basis. Ensure the timely preparation and submission of all MLS specific reporting including the annual MLS reporting package for the season.Build and maintain financial models to evaluate business initiatives, such as new sponsorship deals, stadium improvements, and player acquisitions.Ad hoc scenario analysis and other duties as assigned.QUALIFICATIONS:Bachelor’s degree in finance, accounting, or a related fieldCPA certification preferred.Minimum 7 years of experience in an FP&A environment including reporting, forecasting and cash flow management. Proven leadership skills with at least 2 years in a supervisory capacity.Public accounting experience preferred.Sports and entertainment experience a plus. SKILLS:Strong knowledge of accounting principles, financial regulations, and reporting standards.Expertise in P&L and cash flow management, including consolidation, variance analysis, and performance tracking at both operational and executive levels.Proficiency in financial reporting systems (preferably NetSuite) and financial planning systems (preferably Vena).Proficiency working with Microsoft Office Suite (Excel, Word, PowerPoint, etc.).Excellent analytical, problem-solving, and communication skills.Ability to work in a fast-paced and dynamic environment.Passion for soccer and a good understanding of MLS operations is a plus.Detail-oriented and driven self-motivator with a strong work ethic to get the job done.Ability to analyze processes and procedures to make improvements.Excellent organizational and time management skills.Ability to communicate effectively and efficiently – both written and verbal.Ability to work productively and multi-task in an unstructured environment with frequent interruptions.Must have a flexible schedule with the ability to work nights, weekends, and holidays as required.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.POSITION OVERVIEW:Reporting to the SVP, Finance, the Sr. Manager, FP&A will play a crucial role in partnering closely with Accounting, Department Heads and Senior Leadership while leading the annual budget, periodic forecasting and cash flow management. This position requires a self-starter with attention to detail, financial acumen and a desire to work in a fast-paced environment. KEY RESPONSIBILITIES:QUALIFICATIONS:SKILLS:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

MLSTeamwork OnlineSr Manager, Fp&a
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Portland Timbers

Member Services Coordinator (Bilingual)

Portland, OR, USPosted 21 Aug 2026

PurposeThe Member Services Coordinator is responsible for building and maintaining strong relationships with Timbers Annual Members through exceptional customer service. This role focuses on Annual Member retention, engagement, revenue growth through referrals and creating a best-in-class member experience. Essential Functions & ResponsibilitiesRenew and retain assigned Timbers Annual Member accounts.Generate incremental revenue through referrals.Deliver exceptional customer service to Timbers Annual Members and Providence Park guests.Maintain accurate account records and member interactions within SeatGeek and Microsoft Dynamics.Gather, update, and manage member demographic and account information.Assist with Annual Member relocation, transfer, and renewal processes.Support membership benefit fulfillment and program execution.Assist in the planning and execution of Annual Member events and experiences.Serve as the primary in-season liaison for assigned Annual Member accounts by: Conducting proactive outreach and service touchpoints.Managing member requests and resolving service issues.Scheduling and conducting in-stadium seat visits during matches.Meeting with members outside of Providence Park when appropriate.Support game-day operations, including member service areas as assigned.Attend and work the majority of Timbers home matches and other Providence Park events and concerts as scheduled.Secondary ResponsibilitiesAssist with ticket operations and administrative projects as needed.Support departmental planning initiatives and special projects.Perform other duties as assigned by the Director of Member Services or department leadership.Reporting StructureDirect Reports: Director, Member Services QualificationsBilingual proficiency (English and Spanish) strongly preferred.Minimum one year of customer service or account management experience; sports industry experience preferred.Excellent verbal, written, and interpersonal communication skills.Comfortable making proactive outbound calls and engaging directly with members.Strong organizational skills with a high level of attention to detail.Ability to manage multiple priorities in a fast-paced environment.Proficiency in Microsoft Office Suite.Experience with CRM platforms such as SeatGeek and Microsoft Dynamics preferred.Positive, team-oriented mindset with a strong commitment to service excellence.EducationBachelor's degree preferred. ExperienceMinimum one year of customer service, account management, or related experience preferred.Experience in sports, entertainment, hospitality, or membership-based organizations is a plus. Working ConditionsMust be available to work evenings, weekends, and holidays as required by the Timbers match and event schedule.Ability to attend the majority of Timbers home matches and designated Providence Park events.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.PurposeThe Member Services Coordinator is responsible for building and maintaining strong relationships with Timbers Annual Members through exceptional customer service. This role focuses on Annual Member retention, engagement, revenue growth through referrals and creating a best-in-class member experience. Essential Functions & ResponsibilitiesSecondary ResponsibilitiesReporting StructureDirect Reports: Director, Member Services QualificationsEducationExperience Working ConditionsWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

General Sports BusinessTeamwork OnlineMember Services Coordinator (bilingual)
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Columbia Fireflies

Ticket Sales & Service Manager

Columbia, SC, USPosted 21 Aug 2026

About the Columbia Fireflies: The Columbia Fireflies are a part of Hardball Capital which also owns the Chattanooga Lookouts (AA Cincinnati Reds) and the Fort Wayne TinCaps (A San Diego Padres Affiliate.) The Fireflies began play in the spring of 2016 at Segra Park, in Columbia, South Carolina. The Fireflies are the Class-A, Kansas City Royals affiliate of the Carolina League whose season begins in April and concludes at the end of August. The franchise was awarded 2024 Single A Organization of the Year.Status: Full Time Reports to: Director of Ticketing Operations Position Summary:The Ticket Sales & Service Manager is responsible for selling season ticket memberships, partial plans, and group tickets through cold calling to generate new business. This position is also responsible for developing new customer relationships and strengthening relationships with existing customers. The Ticket Sales & Service Manager will also provide ticket operations assistance to guests attending Fireflies home games and special events at Segra Park. The ideal candidate is organized, calm under pressure, has a desire to sell tickets, and experienced working in a fast-paced live event environment.Essential Duties & Responsibilities:ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list.Proactively generate season ticket and partial plan membership revenue through outbound sales efforts including phone calls, emails, in stadium meetings, virtual meetings, and in person presentations.Dedicated outbound sales calls with the goal of making 30 or more sales calls each day. Develop new sales opportunities through cold calling, utilization of Score CRM, and acquire referrals from clients.Meet or exceed annual Season Ticket Membership sales goal for both renewal and new business as established by management Meet or exceed annual Group Ticket sales goal for both renewal and new business as established by management Provide excellent customer service to all existing and potential clients Assist with all aspects of Ticket Operations and serve as a key representative of the Ticket Operations Department across the organization Assist Director of Ticketing Operations in event builds, creating buyer types, adjusting price structures and other essential functions within the Tickets.com/ProVenue system Assist Ticket Sales Team with digital ticket distribution for Fireflies Holiday Lights & Fireflies Baseball. Collaborate with the Ticket Sales Team to design flyers, promo codes and ticket links to support revenue generation and departmental sales goals.Provide comprehensive support for Ticket Operations and Ticket Office functions during Fireflies Baseball Games, Special Events, Offseason Business Hours, and Fireflies Holiday Lights. Manage the day-to-day operations of the Ticket Office, including hiring and scheduling part-time ticket window staff and coordinating operational priorities and workflows.Assist walk-up customers at the Ticket Office during regular business hours.Deliver exceptional customer service by professionally addressing and resolving customer inquiries, concerns, and ticketing issues. Provide Tickets.com support to Ticket Sales Staff, including troubleshooting, and best-practice guidance.Process ticket orders and resolve account-related issues with Tickets.com ticketing system.Other duties as assignedRequired Skills/Abilities: Detailed-oriented with exceptional organizational and time management skills to assist sales team members and multiple projects all while hitting your season ticket membership and group ticket sales goals.Proven success in sports ticket sales with a track record of exceeding season ticket ang group ticket sales goals.Strong Leadership presence with the ability to inspire, coach, and develop othersExcellent problem-solving skills, with the ability to remain calm and focused in a fast-paced, high-pressure environmentExperience working with the Tickets.com Ticketing System is required. Proficiently experienced with Microsoft Excel.Exceptional customer service acumen.Education and Experience:2-3 years of related work experience preferredExperience in mentoring others in a sales environment preferred.Bachelor’s degree in business, sports management, marketing, communications, or related field preferred.Physical Requirements: Must be able to stand and walk for long periods of time during events.Must be able to lift/pull 25 lbs at timesMust be able to work a variety of hours We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.About the Columbia Fireflies: The Columbia Fireflies are a part of Hardball Capital which also owns the Chattanooga Lookouts (AA Cincinnati Reds) and the Fort Wayne TinCaps (A San Diego Padres Affiliate.) The Fireflies began play in the spring of 2016 at Segra Park, in Columbia, South Carolina. The Fireflies are the Class-A, Kansas City Royals affiliate of the Carolina League whose season begins in April and concludes at the end of August. The franchise was awarded 2024 Single A Organization of the Year.Status: Full Time Reports to: Director of Ticketing Operations Position Summary:The Ticket Sales & Service Manager is responsible for selling season ticket memberships, partial plans, and group tickets through cold calling to generate new business. This position is also responsible for developing new customer relationships and strengthening relationships with existing customers. The Ticket Sales & Service Manager will also provide ticket operations assistance to guests attending Fireflies home games and special events at Segra Park. The ideal candidate is organized, calm under pressure, has a desire to sell tickets, and experienced working in a fast-paced live event environment.Essential Duties & Responsibilities:ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list.Required Skills/Abilities: Education and Experience:Physical Requirements: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

SoccerTeamwork OnlineTicket Sales & Service Manager
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D.C. United

Senior Director of Ticket Sales and Service

Washington, DC, USPosted 21 Aug 2026

D.C. United is seeking a strategic, results-oriented Senior Director of Ticket Sales and Service to lead all ticketing revenue functions for the club, including new business, group sales, service & retention, and premium sales. This role is a key leadership position responsible for driving overall ticket revenue, developing high-performing teams, and executing innovative sales strategies across all product lines at Audi Field.Role OverviewThe Senior Director of Ticket Sales and Service oversees the full ticketing ecosystem for D.C. United, managing revenue generation across season memberships, group sales, and premium offerings. This individual will lead and develop a team of sales and service leaders while also playing an active role in high-level B2B sales, particularly in premium products such as suites and club seating.This role requires a strong blend of leadership, strategy, and hands-on sales execution. The ideal candidate is a proven sales leader with experience managing teams, building scalable processes, and closing high-value deals with corporate partners and key stakeholders.Key ResponsibilitiesLead all ticket sales and service functions, including new business, group sales, premium sales, and retention.Directly manage and develop department leaders, including the Director of Groups, Manager of New Business, and Manager of Service & Retention.Set and execute comprehensive ticket sales strategies to maximize revenue across all product lines.Establish clear revenue goals, KPIs, and accountability measures for all sales and service teams.Drive premium sales growth through direct involvement in high-level B2B sales, including annual suites, club season tickets, and hospitality packages.Build and maintain relationships with corporate partners, C-level executives, and key community stakeholders.Oversee pipeline management, forecasting, and reporting to ensure consistent revenue performance.Identify and lead strategic projects that enhance revenue generation, improve operational efficiency, and elevate the fan experience.Collaborate cross-functionally with marketing, partnerships, and operations to align sales initiatives with broader organizational goals.Foster a high-performance, competitive, and collaborative sales culture focused on development, accountability, and results.Who We’re Looking ForProven sales leader with a track record of driving significant revenue growth and exceeding targets.Deep experience in B2B sales and premium product sales, with the ability to close complex, high-value deals.Strong leadership and management skills, with experience developing and scaling sales teams.Strategic thinker who can balance big-picture planning with day-to-day execution.Excellent communicator and presenter, comfortable engaging senior executives and stakeholders.Highly organized with strong analytical and pipeline management capabilities.Passion for sports, live events, and delivering exceptional fan and client experiences.RequirementsExperience: 7–10+ years in ticket sales, premium sales, corporate ticket sales, or related B2B sales leadership roles; prior management experience required.Education: Bachelor’s degree or equivalent professional experience.Skills: Advanced leadership, sales strategy, negotiation, and communication skills.Availability: Willingness to work evenings, weekends, and matchdays as needed.Other: CRM experience required; Microsoft Dynamics preferred.Compensation & BenefitsSalary Range: $90,000–$110,000 base salary, plus performance-based incentives.Benefits: Health, dental, vision insurance; 401(k); paid time off.Opportunities: Executive-level leadership exposure, career advancement, and the ability to shape the club’s revenue strategy.Why D.C. United?As one of Major League Soccer’s most historic clubs, D.C. United offers the opportunity to lead at a high level within a dynamic and evolving sports business environment. Join a leadership team committed to innovation, growth, and delivering world-class experiences for fans and partners at Audi Field.D.C. United is committed to uplifting our community, staff, and club. We are seeking candidates to be a part of our journey in our quest for continued organizational growth and another MLS Cup. D.C. United will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. D.C. United is an equal opportunity employer (EOE). D.C. United reaffirms its commitment to the principles of equal opportunity and diversity. D.C. United is proud to be an equal opportunity workplace and is an affirmative action employer. D.C. United is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, pregnancy, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Employment decisions can include hiring, termination, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions are made on the basis of individual skills, knowledge, abilities, job performance, and other appropriate qualifications. D.C. United is seeking a strategic, results-oriented Senior Director of Ticket Sales and Service to lead all ticketing revenue functions for the club, including new business, group sales, service & retention, and premium sales. This role is a key leadership position responsible for driving overall ticket revenue, developing high-performing teams, and executing innovative sales strategies across all product lines at Audi Field.Role OverviewThe Senior Director of Ticket Sales and Service oversees the full ticketing ecosystem for D.C. United, managing revenue generation across season memberships, group sales, and premium offerings. This individual will lead and develop a team of sales and service leaders while also playing an active role in high-level B2B sales, particularly in premium products such as suites and club seating.This role requires a strong blend of leadership, strategy, and hands-on sales execution. The ideal candidate is a proven sales leader with experience managing teams, building scalable processes, and closing high-value deals with corporate partners and key stakeholders.Key ResponsibilitiesWho We’re Looking ForRequirementsCompensation & BenefitsWhy D.C. United?As one of Major League Soccer’s most historic clubs, D.C. United offers the opportunity to lead at a high level within a dynamic and evolving sports business environment. Join a leadership team committed to innovation, growth, and delivering world-class experiences for fans and partners at Audi Field.D.C. United is committed to uplifting our community, staff, and club. We are seeking candidates to be a part of our journey in our quest for continued organizational growth and another MLS Cup. D.C. United will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. D.C. United is an equal opportunity employer (EOE). D.C. United reaffirms its commitment to the principles of equal opportunity and diversity. D.C. United is proud to be an equal opportunity workplace and is an affirmative action employer. D.C. United is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, pregnancy, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Employment decisions can include hiring, termination, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions are made on the basis of individual skills, knowledge, abilities, job performance, and other appropriate qualifications.

MLSTeamwork OnlineSenior Director Of Ticket Sales And Service
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