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Search: operations
Oak View Group

Premium Manager | Full-Time | University of Illinois Athletics

Champaign, IL, USPosted 11 Jul 2026

OverviewThe Premium Manager is responsible for the overall management of all suites, clubs, catering activity, and special event bookings and will provide management assistance to the Director of Premium in the profitable management of premium operations, as needed. The Premium Manager will actively supervise, coach, counsel, direct, train, and mentor employees in meeting company quality standards and will promote a positive, enthusiastic, and cooperative work environment. The Premium Manager will provide oversight and resolution responsibility for employee performance issues and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant, and teamwork-oriented environment. The Premium Manager coordinates suite, club, catering, and premium hospitality activities at the venue into a team effort that contributes to the successful execution of all events. This position will also be responsible for identifying, booking, coordinating, and executing special events within premium spaces, including corporate meetings, receptions, private parties, and non-game day venue rentals. The Premium Manager will work closely with clients from initial inquiry through event completion, developing event proposals, coordinating logistics, managing client relationships, and ensuring exceptional guest experiences that drive repeat business and revenue growth. The Premium Manager enforces all OVG personnel and operating policies and procedures. The Premium Manager plans, organizes, and executes the service requirements of each event and determines all scheduling, staffing, and product components required to properly service events within budgetary guidelines while maximizing profitability and guest satisfaction. The employee must maintain excellent attendance and be available to work on a variable event-driven schedule, including evenings and weekends. Flexible availability, professional presentation, outstanding interpersonal skills, sales acumen, self-direction, and strong technical (computer and POS) aptitude are required. This role will pay an annual salary of $65,000–$70,000. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until October 9, 2026.ResponsibilitiesResponsible for the overall effective management of Suites, In-Seat Service (where applicable), Club Operations, and Special Events.Management of suite-level services to ensure a high level of suite holder satisfaction in all pertinent areas.Develops and maintains relationships with clients, university departments, community organizations, and corporate partners to drive special event bookings and maximize venue utilization.Responsible for the planning, booking, coordination, and execution of non-game day events, including corporate meetings, receptions, banquets, private parties, donor functions, and other special events.Serves as the primary point of contact for special event clients, overseeing event planning from initial inquiry through post-event follow-up.Prepares event proposals, gathers client requirements, coordinates event logistics, and ensures successful execution while meeting revenue and profitability goals.Ensures total compliance with all alcohol service policies.Monitors alcohol service throughout events to ensure 100% compliance with Alcohol Service policies.Reports any alcohol service or compliance issues to OVG management immediately.Provides ongoing training, development, mentoring, and supervision of hourly employees.Responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.Assists in troubleshooting technical problems with Point-of-Sale Systems from both a hardware and software perspective.Generates event employee schedules and verifies employee time for Premium Services.Manages and oversees catered and special events from setup through teardown, including communication with hourly staff, culinary teams, clients, and guests.Coordinates with culinary, operations, facilities, and event management teams to ensure all event requirements are executed efficiently and to client expectations.Ensures staff are briefed on event requirements and assigned to specific areas prior to events.Enforces all OVG and venue policies and procedures as they relate to guest satisfaction, quality standards, uniform policy, operating procedures, and quality presentation.Conducts walkthroughs of suites, clubs, event spaces, and pantry areas after completion of events to ensure all areas are clean and event-ready.Assists in the development of new business opportunities, community partnerships, premium hospitality initiatives, and special event sales strategies to increase venue revenue.Participates in venue tours, client meetings, menu tastings, and event planning sessions to support the growth of premium hospitality and special event business.Assists in the development of other business activities, community participation in appropriate groups, and all other assignments as directed by the General Manager.Responsible for all financial reporting related to the Premium and Special Events departments, including event settlement, budgeting, forecasting, and revenue trackingQualificationsBachelor's degree in Hospitality Management, Sports Management, Business Administration, Event Management, or a related field preferred.Minimum of 3-5 years of experience in premium hospitality, catering, food & beverage operations, event management, or a related hospitality environment.Previous supervisory or management experience in a stadium, arena, convention center, hotel, restaurant, catering operation, or similar high-volume venue preferred.Demonstrated experience planning, booking, and executing special events, corporate functions, banquets, receptions, or private events.Proven ability to lead, develop, and motivate large teams in a fast-paced, event-driven environment.Strong customer service orientation with a commitment to delivering exceptional guest and client experiences.Excellent verbal and written communication skills with the ability to interact professionally with clients, guests, university stakeholders, and team members at all levels.Strong organizational, time management, and multitasking skills with the ability to manage multiple events and priorities simultaneously.Experience managing event budgets, labor costs, inventory, and financial reporting.Working knowledge of food and beverage operations, catering services, premium hospitality, and alcohol service best practices.Knowledge of local, state, and federal regulations related to food safety and alcohol service.Ability to analyze operational data and make informed business decisions to improve service and profitability.Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.Experience with POS systems, event management software, and catering management platforms preferred.Ability to troubleshoot operational and technology-related issues during live events.Must possess strong leadership, problem-solving, and conflict-resolution skills.Ability to work independently while maintaining a collaborative team-oriented approach.Must be able to work a flexible schedule, including evenings, weekends, holidays, and extended hours based on event needs.ServSafe Food Manager Certification and alcohol service certification are preferred or the ability to obtain them within a designated timeframe.Ability to stand and walk for extended periods and occasionally lift or move heavy objects.

Full-timeGeneral Sports BusinessTeamwork OnlinePremium Manager | Full Time | University Of Illinois Athletics
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Prep Baseball Tournaments

General Manager

Glen Allen, VA, USPosted 11 Jul 2026

The General Manager (GM) serves as the primary on-site leader responsible for the overall operations, financial performance, guest experience, and strategic growth of Glover Park Diamond Complex, a privately operated six-field baseball and softball complex in Glen Allen, Virginia.The GM will oversee all aspects of facility operations, tournament and event execution, staff leadership, financial performance, community engagement, and strategic growth initiatives. This individual will serve as the key liaison between Henrico County, Prep Baseball, Capacity Sports Group, tournament operators, community organizations, and facility partners while ensuring the complex consistently operates at the highest standards of safety, professionalism, cleanliness, and customer service.The ideal candidate is a proven operator who thrives in a fast-paced environment and can successfully balance municipal partnerships, community access, and revenue-generating event business.Key ResponsibilitiesFacility Operations & MaintenanceProvide leadership and oversight for all day-to-day operations of the complex, including field preparation, facility readiness, safety programs, and customer experience standards.Ensure the facility remains clean, functional, safe, and tournament-ready at all times.Partner with the Director of Grounds & Facility Operations to oversee preventative maintenance programs, capital projects, equipment management, vendor performance, and facility improvements.Manage service agreements and vendor relationships related to landscaping, janitorial services, equipment maintenance, utilities, and repairs.Ensure compliance with all municipal requirements, operating agreements, reporting obligations, and safety standards.Develop and implement operational procedures and best practices to improve efficiency and consistency.Event & Tournament ManagementCoordinate, schedule, and oversee tournaments, leagues, practices, camps, community programming, and special events.Develop and maintain a year-round facility calendar in partnership with the private operator that maximizes utilization, community engagement, and revenue through tournaments, leagues, camps, clinics, rentals, sponsorship activations, and other programming opportunities.Serve as the primary liaison between event organizers, city staff, user groups, and facility partners.Ensure all event logistics — including field assignments, staffing, concessions, parking, traffic flow, signage, and communications — are executed professionally and efficiently.Monitor event performance and implement operational improvements that enhance customer experience and facility performance.Guest Experience, Safety & Issue ResolutionEstablish and maintain standards for guest experience, communication, cleanliness, concessions, safety, and issue resolution before, during, and after all events.Foster a customer-first culture focused on professionalism, responsiveness, and service excellence across all departments.Lead customer recovery efforts and resolve escalated issues involving coaches, families, officials, vendors, and facility partners in a professional and solutions-oriented manner.Monitor customer feedback and operational performance metrics to identify opportunities for continuous improvement.Ensure all customer touchpoints — including concessions, parking, restrooms, common areas, and spectator spaces — consistently meet facility standards.Weather, Risk Management & Emergency ResponseLead weather monitoring, emergency preparedness, incident reporting, facility safety protocols, and event contingency planning in coordination with city personnel, tournament operators, and emergency response agencies.Serve as the primary decision-maker for weather delays, evacuations, shelter procedures, field closures, and event modifications in accordance with established policies and procedures.Develop and maintain emergency action plans for severe weather, medical incidents, security concerns, utility disruptions, and other operational emergencies.Ensure staff are trained on emergency procedures, communication protocols, and incident escalation processes.Conduct safety audits, maintain incident documentation, and partner with public safety agencies to mitigate risk and continuously improve operational readiness.Financial Oversight & Business PerformanceOwn and be accountable for annual operating performance, including revenue growth, expense management, customer satisfaction, facility utilization, and profitability targets.Develop operating budgets and forecasts and monitor budget-to-actual performance throughout the year.Manage labor budgets, maintenance expenditures, purchasing controls, and vendor contracts.Identify and develop new revenue opportunities through tournaments, rentals, sponsorships, concessions, camps, clinics, and community programming.Prepare operational and financial reports for ownership and municipal stakeholders and collaborate on long-term planning and capital projects.QualificationsBachelor's degree in Sports Management, Business Administration, Parks and Recreation, or a related field preferred.Minimum of 3-5 years of experience in athletic facility management, event operations, venue management, or a related field.Proven success leading teams, managing operations, and driving financial performance.Strong communication, organizational, and problem-solving skills.Working knowledge of baseball and softball operations, tournaments, and facility management practices.Ability to work nights, weekends, and holidays during peak operating periods.Valid driver's license and ability to operate facility equipment and vehicles as needed.Preferred QualificationsExperience managing a publicly owned facility under a private operating agreement.Experience managing P&L responsibilities and operating budgets with significant labor and maintenance components.Experience working with municipalities, parks departments, boards, public agencies, or community stakeholders.Strong conflict resolution and customer recovery experience in high-volume event environments.Ability to lead effectively through changing priorities, weather disruptions, and weekend-heavy operations.Familiarity with scheduling software, POS systems, and event management platforms.Knowledge of the Virginia amateur sports landscape is preferred.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.The General Manager (GM) serves as the primary on-site leader responsible for the overall operations, financial performance, guest experience, and strategic growth of Glover Park Diamond Complex, a privately operated six-field baseball and softball complex in Glen Allen, Virginia.The GM will oversee all aspects of facility operations, tournament and event execution, staff leadership, financial performance, community engagement, and strategic growth initiatives. This individual will serve as the key liaison between Henrico County, Prep Baseball, Capacity Sports Group, tournament operators, community organizations, and facility partners while ensuring the complex consistently operates at the highest standards of safety, professionalism, cleanliness, and customer service.The ideal candidate is a proven operator who thrives in a fast-paced environment and can successfully balance municipal partnerships, community access, and revenue-generating event business.Key ResponsibilitiesFacility Operations & MaintenanceEvent & Tournament ManagementGuest Experience, Safety & Issue ResolutionWeather, Risk Management & Emergency ResponseFinancial Oversight & Business PerformanceQualificationsPreferred QualificationsWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

BaseballTeamwork OnlineGeneral Manager
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Prep Baseball Tournaments

General Manager

Roanoke, TX, USPosted 11 Jul 2026

The General Manager (GM) serves as the primary on-site leader responsible for the overall operations, financial performance, guest experience, and strategic growth of Roanoke Diamond Complex, a privately operated baseball and softball complex in Roanoke, Texas.The GM will oversee all aspects of facility operations, tournament and event execution, staff leadership, financial performance, community engagement, and strategic growth initiatives. This individual will serve as the key liaison between the City of Roanoke, Prep Baseball, Capacity Sports Group, tournament operators, community organizations, and facility partners while ensuring the complex consistently operates at the highest standards of safety, professionalism, cleanliness, and customer service.The ideal candidate is a proven operator who thrives in a fast-paced environment and can successfully balance municipal partnerships, community access, and revenue-generating event business.Key ResponsibilitiesFacility Operations & MaintenanceProvide leadership and oversight for all day-to-day operations of the complex, including field preparation, facility readiness, safety programs, and customer experience standards.Ensure the facility remains clean, functional, safe, and tournament-ready at all times.Partner with the Director of Grounds & Facility Operations to oversee preventative maintenance programs, capital projects, equipment management, vendor performance, and facility improvements.Manage service agreements and vendor relationships related to landscaping, janitorial services, equipment maintenance, utilities, and repairs.Ensure compliance with all municipal requirements, operating agreements, reporting obligations, and safety standards.Develop and implement operational procedures and best practices to improve efficiency and consistency.Event & Tournament ManagementCoordinate, schedule, and oversee tournaments, leagues, practices, camps, community programming, and special events.Develop and maintain a year-round facility calendar in partnership with the private operator that maximizes utilization, community engagement, and revenue through tournaments, leagues, camps, clinics, rentals, sponsorship activations, and other programming opportunities.Serve as the primary liaison between event organizers, city staff, user groups, and facility partners.Ensure all event logistics — including field assignments, staffing, concessions, parking, traffic flow, signage, and communications — are executed professionally and efficiently.Monitor event performance and implement operational improvements that enhance customer experience and facility performance.Guest Experience, Safety & Issue ResolutionEstablish and maintain standards for guest experience, communication, cleanliness, concessions, safety, and issue resolution before, during, and after all events.Foster a customer-first culture focused on professionalism, responsiveness, and service excellence across all departments.Lead customer recovery efforts and resolve escalated issues involving coaches, families, officials, vendors, and facility partners in a professional and solutions-oriented manner.Monitor customer feedback and operational performance metrics to identify opportunities for continuous improvement.Ensure all customer touchpoints — including concessions, parking, restrooms, common areas, and spectator spaces — consistently meet facility standards.Weather, Risk Management & Emergency ResponseLead weather monitoring, emergency preparedness, incident reporting, facility safety protocols, and event contingency planning in coordination with city personnel, tournament operators, and emergency response agencies.Serve as the primary decision-maker for weather delays, evacuations, shelter procedures, field closures, and event modifications in accordance with established policies and procedures.Develop and maintain emergency action plans for severe weather, medical incidents, security concerns, utility disruptions, and other operational emergencies.Ensure staff are trained on emergency procedures, communication protocols, and incident escalation processes.Conduct safety audits, maintain incident documentation, and partner with public safety agencies to mitigate risk and continuously improve operational readiness.Financial Oversight & Business PerformanceOwn and be accountable for annual operating performance, including revenue growth, expense management, customer satisfaction, facility utilization, and profitability targets.Develop operating budgets and forecasts and monitor budget-to-actual performance throughout the year.Manage labor budgets, maintenance expenditures, purchasing controls, and vendor contracts.Identify and develop new revenue opportunities through tournaments, rentals, sponsorships, concessions, camps, clinics, and community programming.Prepare operational and financial reports for ownership and municipal stakeholders and collaborate on long-term planning and capital projects.QualificationsBachelor's degree in Sports Management, Business Administration, Parks and Recreation, or a related field preferred.Minimum of 3-5 years of experience in athletic facility management, event operations, venue management, or a related field.Proven success leading teams, managing operations, and driving financial performance.Strong communication, organizational, and problem-solving skills.Working knowledge of baseball and softball operations, tournaments, and facility management practices.Ability to work nights, weekends, and holidays during peak operating periods.Valid driver's license and ability to operate facility equipment and vehicles as needed.Preferred QualificationsExperience managing a publicly owned facility under a private operating agreement.Experience managing P&L responsibilities and operating budgets with significant labor and maintenance components.Experience working with municipalities, parks departments, boards, public agencies, or community stakeholders.Strong conflict resolution and customer recovery experience in high-volume event environments.Ability to lead effectively through changing priorities, weather disruptions, and weekend-heavy operations.Familiarity with scheduling software, POS systems, and event management platforms.Knowledge of the Texas amateur sports landscape is preferred.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.The General Manager (GM) serves as the primary on-site leader responsible for the overall operations, financial performance, guest experience, and strategic growth of Roanoke Diamond Complex, a privately operated baseball and softball complex in Roanoke, Texas.The GM will oversee all aspects of facility operations, tournament and event execution, staff leadership, financial performance, community engagement, and strategic growth initiatives. This individual will serve as the key liaison between the City of Roanoke, Prep Baseball, Capacity Sports Group, tournament operators, community organizations, and facility partners while ensuring the complex consistently operates at the highest standards of safety, professionalism, cleanliness, and customer service.The ideal candidate is a proven operator who thrives in a fast-paced environment and can successfully balance municipal partnerships, community access, and revenue-generating event business.Key ResponsibilitiesFacility Operations & MaintenanceEvent & Tournament ManagementGuest Experience, Safety & Issue ResolutionWeather, Risk Management & Emergency ResponseFinancial Oversight & Business PerformanceQualificationsPreferred QualificationsWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

BaseballTeamwork OnlineGeneral Manager
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Prep Baseball Tournaments

Tournament Director

Glen Allen, VA, USPosted 11 Jul 2026

The Tournament Director serves as the primary on-site operational leader for assigned Prep Baseball tournaments and facilities. This role is responsible for ensuring each tournament is executed safely, professionally, on schedule, and in accordance with Prep Baseball operational standards and customer experience expectations.The Tournament Director manages on-site staff, oversees game and field operations, and serves as the primary point of contact for coaches, umpires, facility partners, vendors, and families throughout event weekends. Major operational issues, financial decisions, and customer escalations are elevated to the Regional Tournament Director and/or Vice President of Operations as necessary.This role requires strong leadership, sound judgment, calm decision-making under pressure, and the ability to travel regularly to tournament and facility locations.Position ResponsibilitiesTournament & Facility OperationsManage all complex operations and daily event scheduling.Coordinate all field and game operations with teams, coaches, facility partners, and umpires.Conduct pre-event readiness checks, including field conditions, signage, equipment, staffing plans, scorekeeping coverage, parking flow, and communication plans.Lead daily staff huddles and assign responsibilities for field operations, customer service, scoring, site cleanliness, and issue escalation.Monitor weather conditions and coordinate delays, schedule modifications, field closures, and communication updates in partnership with the Regional Tournament Director and Operations leadership.Submit post-event recaps outlining attendance, operational issues, staffing performance, customer feedback, facility concerns, and recommended improvements.Ensure all Prep Baseball policies regarding safety, sportsmanship, game operations, and customer experience are consistently enforced.Staff Leadership & DevelopmentOversee hiring, onboarding, training, scheduling, and development of quad managers, scouts, interns, and event staff.Develop and implement training programs and operational standards for new employees and seasonal staff.Provide direct supervision and performance feedback to on-site personnel during events.Foster a positive, accountable, and team-oriented culture.Business Operations & Revenue AccountabilityOwn annual operating performance, including tournament volume, field utilization, rental revenue, labor management, customer satisfaction, and budget performance.Build and maintain a year-round facility calendar maximizing tournaments, leagues, camps, rentals, practices, sponsorships, and community-use opportunities.Develop and execute local and regional sales strategies to grow participation from travel organizations, schools, camps, leagues, and rental partners.Prepare operating forecasts, monitor budget-to-actual performance, manage purchasing and labor controls, and identify opportunities to improve profitability and customer experience.Manage tournament administration, including registrations, payments, contracts, scheduling, and event logistics.Relationship ManagementServe as the primary point of contact for coaches, organizations, facility partners, and customers during events.Work directly with umpire assignors, retail vendors, sponsors, hotel and housing partners, and other event stakeholders.Build and maintain relationships with local, regional, and national travel baseball organizations.Maintain and grow marketing partnerships and sponsorship relationships.Identify and develop new revenue opportunities for existing and future events.Brand & Customer ExperienceProtect and enhance the Prep Baseball brand by maintaining a professional, solutions-oriented presence with coaches, players, families, vendors, and facility partners.Ensure facilities and events consistently meet Prep Baseball standards for presentation, cleanliness, professionalism, and customer experience.Successfully resolve conflicts and customer concerns while maintaining professionalism and operational consistency.Basic QualificationsBachelor's degree preferred; equivalent experience in sports operations, venue management, parks and recreation, event management, or related fields will be considered.Reside in or be willing to relocate to the Richmond metropolitan area.Demonstrated professionalism, accountability, sound judgment, and personal integrity.Excellent communication, problem-solving, organizational, and interpersonal skills.High energy level with a strong work ethic and willingness to work in a fast-paced environment.Flexible and adaptable schedule, including evenings, weekends, holidays, and travel as required.Self-starter with the ability to build and maintain strong relationships.Proficiency with Microsoft Office and Google Workspace applications.Proven leadership experience managing teams and developing employees.Ability to present oneself in a professional manner in all settings.Demonstrated experience in conflict resolution and customer service.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.The Tournament Director serves as the primary on-site operational leader for assigned Prep Baseball tournaments and facilities. This role is responsible for ensuring each tournament is executed safely, professionally, on schedule, and in accordance with Prep Baseball operational standards and customer experience expectations.The Tournament Director manages on-site staff, oversees game and field operations, and serves as the primary point of contact for coaches, umpires, facility partners, vendors, and families throughout event weekends. Major operational issues, financial decisions, and customer escalations are elevated to the Regional Tournament Director and/or Vice President of Operations as necessary.This role requires strong leadership, sound judgment, calm decision-making under pressure, and the ability to travel regularly to tournament and facility locations.Position ResponsibilitiesTournament & Facility OperationsStaff Leadership & DevelopmentBusiness Operations & Revenue AccountabilityRelationship ManagementBrand & Customer ExperienceBasic QualificationsWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

BaseballTeamwork OnlineTournament Director
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Six Flags

SFDK Water Quality and Life Support Area Manager $80,000-$95,000/Year

Vallejo, CA, USPosted 11 Jul 2026

OverviewResponsible for the overall operation of the Life Support department including staffing, water chemistry, facility operation, facility maintenance, upgrades, project management, and adherence to governmental and safety policies.ResponsibilitiesResponsible for the overall safe and efficient operation of the Life Support department.Operate and maintain all related equipment and chemical processes.Interview, coach and discipline Associates as needed with the Facility Maintenance Manager.Assist in preparation of annual budget under the direction of the Director of Maintenance and the Facility Maintenance Manager.Oversee the purchasing of new materials and supplies for the department.Under the direction of the Director of Maintenance and Facility Maintenance Manager, act as Project Manager for the design of new exhibits.Communicate needs and problems to the Director of Maintenance, Director of Animal Care and Veterinarian Department.Oversee the department’s safety program and enforce safety policies and procedures.Serve as a member of the Animal Husbandry Committee and the Animal Welfare Committee to review park compliance with legislation.Serve as Chairman of the Dive Control Board; work with the DSO to ensure safe dive operations.Interface with regulatory agencies and accrediting organizations to maintain all standards accordingly.Work in concert with Facility Maintenance Manager to ensure all facilities are complaint with both regulatory and accrediting organization as appropriate.Develop, implement and enforce all departmental policies as needed; follow and enforce all polices of Six Flags Discovery Kingdom.Other duties as requested.Qualifications2-5 years previous experience as a Life Support Lead with an AZA or ZAA accredited institution is preferred or equivalent work experience.AALSO Life Support Operator or AALSO Water Quality Certification Preferred.Must be proficient managing closed loop filtration systems for marine mammals and fish.Must be proficient troubleshooting, repairing and upgrading mechanical equipment associated with life support systems (Pumps, motors, ozone, automation, etc.).Must have a thorough working knowledge of water chemistry, as it applies to a wide variety of systems including marine mammal, fish and avian systems.Open water diving certificate preferred or willingness to obtain.Prior experience in project management required.Must be able to work in all types of weather both indoors and outdoors.Must be able to deal effectively with other professionals and governmental agencies.Must possess excellent organizational skills.Must be able to work evenings, weekends and holidays.Must be able to lift and carry 50 lbs. Must be a strong swimmer and willing to work in and around cold saltwater as needed.Must possess good corrected/uncorrected eyesight.Must be able to read, write and speak English.Must be proficient with Microsoft Office Applications.

General Sports BusinessTeamwork OnlineSfdk Water Quality And Life Support Area Manager $80,000 $95,000 Year
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Oak View Group

Concessions Manager | Full-Time | Santander Arena

Reading, PA, USPosted 11 Jul 2026

OverviewThe Concessions Manager is responsible for the effective management of venue concessions operations, including inventory controls, product ordering, training new employees, cash controls, compliance with alcohol service policies, cleaning, safety, guest service, employee/volunteer training and supervision, warehouse oversight, troubleshooting, closing duties, event planning support, food preparation and production, and any other tasks assigned by the Director of F&B. The Concessions Manager must provide a high level of event oversight, technical proficiency, and operational/personnel support to ensure the smooth operation of the Arena & Concessions Dept. The Concessions Manager will actively supervise, coach, counsel, direct, train, and mentor employees in meeting company quality standards and may initiate or recommend employment actions such as hiring, termination, suspension, discipline, promotion, and transfer. The Concessions Manager will provide oversight and resolution responsibility for employee performance issues. Actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant, and cooperative work environment. The employee must maintain excellent attendance and be available to work a variable event-driven schedule, including evenings and weekends. Flexible availability, professional presentation, outstanding interpersonal skills, self-direction, and strong technical (computer and POS) aptitude are required. This role pays an annual salary of $55,000-$60,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until October 9, 2026.ResponsibilitiesResponsible for managing, developing, and mentoring a staff of part-time and full-time concessions employees, including initiating employee discipline as required. Responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.Ensure proper setup of all concession locations prior to doors. Set-up duties may include the following: verifying opening inventory, assigning duties to concession workers (employee/volunteer), ensuring sanitation standards are met, verifying that each location is fully operational, ascertaining levels of food production based upon projected guest attendance, and assuring that Stand Lead or NFP Stand Leader has followed proper procedures for distribution and handling of cash.Provide a high level of oversight and operational expertise, resulting in the smooth, efficient, and profitable execution of events. Oversee a large volume of inventory, order product, and manage high-volume sales.Manage and run all venue concessions operations before, during, and after the event. Duties include staff scheduling, employee check-in, equipment inspection, POS monitoring and troubleshooting, guest complaint resolution, training, food production, clean-up, post-event reconciliation and reporting, and any other duties as assigned by the Director of F&B.Training new & current employees with regard to property procedure & best practices.Willing to cover / back up any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met; assist with Premium Services operations and event needs, as directed. Provide direction and oversight to Concessions Supervisors, Stand Managers, Concession Cooks, and Cashiers. Ensure that all state / federal and IEC policies, procedures, and practices are adhered to, including compliance with alcohol distribution / service and food handling / sanitation guidelines and general safety policies and procedures. Report any alcohol service or other compliance issues to Director of F&B immediately.Completes post-event evaluations, data compilation, tracking of monetary and product shortages, and generation of reports; serves as a resource for POS applications and training.Ensure work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents, or incidents. Relays safety/health issues to management immediately.Ensure event staff and volunteers are aware of workplace expectations; provide ongoing assistance, training, and mentoring to event staff and volunteers; promote a positive, enthusiastic, and cooperative workplace environment by working side-by-side with staff and volunteers; reinforce procedures and practices through repetition; lead by example and provide ongoing constructive feedback. Obtain working knowledge of all existing concession locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.QualificationsAssociate’s Degree (A.A.) or greater in Culinary Management, Business Management preferred.3-5 years’ experience in Concessions Management, other Food & Beverage Management, or related experience.Strong working knowledge of computer applications: Microsoft Office, POS systems, and timekeeping systems.Experience training new employees and volunteers.Advanced knowledge of inventory procedures and controls.Experience ordering products for a high-volume venue or facility.Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, professional, and courteous manner that fosters a positive, enthusiastic, and cooperative work environment.Ability to make sound business/operations decisions (i.e., regarding employee placement, staffing adjustments, and/or responding to technical, product, or equipment challenges during an event) quickly and under pressure.Ability to work well in a team-oriented, fast-paced, event-driven environment.Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality.Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to IEC concession operations.Nationally recognized food service sanitation training course certification preferred.Nationally recognized alcohol service training course certification preferred.

Full-timeGeneral Sports BusinessTeamwork OnlineConcessions Manager | Full Time | Santander Arena
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Prep Baseball Tournaments

Tournament Director

Roanoke, TX, USPosted 11 Jul 2026

The Tournament Director serves as the primary on-site operational leader for assigned Prep Baseball tournaments and facilities. This role is responsible for ensuring each tournament is executed safely, professionally, on schedule, and in accordance with Prep Baseball operational standards and customer experience expectations.The Tournament Director manages on-site staff, oversees game and field operations, and serves as the primary point of contact for coaches, umpires, facility partners, vendors, and families throughout event weekends. Major operational issues, financial decisions, and customer escalations are elevated to the Regional Tournament Director and/or Vice President of Operations as necessary.This role requires strong leadership, sound judgment, calm decision-making under pressure, and the ability to travel regularly to tournament and facility locations.Position ResponsibilitiesTournament & Facility OperationsManage all complex operations and daily event scheduling.Coordinate all field and game operations with teams, coaches, facility partners, and umpires.Conduct pre-event readiness checks, including field conditions, signage, equipment, staffing plans, scorekeeping coverage, parking flow, and communication plans.Lead daily staff huddles and assign responsibilities for field operations, customer service, scoring, site cleanliness, and issue escalation.Monitor weather conditions and coordinate delays, schedule modifications, field closures, and communication updates in partnership with the Regional Tournament Director and Operations leadership.Submit post-event recaps outlining attendance, operational issues, staffing performance, customer feedback, facility concerns, and recommended improvements.Ensure all Prep Baseball policies regarding safety, sportsmanship, game operations, and customer experience are consistently enforced.Staff Leadership & DevelopmentOversee hiring, onboarding, training, scheduling, and development of quad managers, scouts, interns, and event staff.Develop and implement training programs and operational standards for new employees and seasonal staff.Provide direct supervision and performance feedback to on-site personnel during events.Foster a positive, accountable, and team-oriented culture.Business Operations & Revenue AccountabilityOwn annual operating performance, including tournament volume, field utilization, rental revenue, labor management, customer satisfaction, and budget performance.Build and maintain a year-round facility calendar maximizing tournaments, leagues, camps, rentals, practices, sponsorships, and community-use opportunities.Develop and execute local and regional sales strategies to grow participation from travel organizations, schools, camps, leagues, and rental partners.Prepare operating forecasts, monitor budget-to-actual performance, manage purchasing and labor controls, and identify opportunities to improve profitability and customer experience.Manage tournament administration, including registrations, payments, contracts, scheduling, and event logistics.Relationship ManagementServe as the primary point of contact for coaches, organizations, facility partners, and customers during events.Work directly with umpire assignors, retail vendors, sponsors, hotel and housing partners, and other event stakeholders.Build and maintain relationships with local, regional, and national travel baseball organizations.Maintain and grow marketing partnerships and sponsorship relationships.Identify and develop new revenue opportunities for existing and future events.Brand & Customer ExperienceProtect and enhance the Prep Baseball brand by maintaining a professional, solutions-oriented presence with coaches, players, families, vendors, and facility partners.Ensure facilities and events consistently meet Prep Baseball standards for presentation, cleanliness, professionalism, and customer experience.Successfully resolve conflicts and customer concerns while maintaining professionalism and operational consistency.Basic QualificationsBachelor's degree preferred; equivalent experience in sports operations, venue management, parks and recreation, event management, or related fields will be considered.Reside in or be willing to relocate to the Dallas metropolitan area.Demonstrated professionalism, accountability, sound judgment, and personal integrity.Excellent communication, problem-solving, organizational, and interpersonal skills.High energy level with a strong work ethic and willingness to work in a fast-paced environment.Flexible and adaptable schedule, including evenings, weekends, holidays, and travel as required.Self-starter with the ability to build and maintain strong relationships.Proficiency with Microsoft Office and Google Workspace applications.Proven leadership experience managing teams and developing employees.Ability to present oneself in a professional manner in all settings.Demonstrated experience in conflict resolution and customer service.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.The Tournament Director serves as the primary on-site operational leader for assigned Prep Baseball tournaments and facilities. This role is responsible for ensuring each tournament is executed safely, professionally, on schedule, and in accordance with Prep Baseball operational standards and customer experience expectations.The Tournament Director manages on-site staff, oversees game and field operations, and serves as the primary point of contact for coaches, umpires, facility partners, vendors, and families throughout event weekends. Major operational issues, financial decisions, and customer escalations are elevated to the Regional Tournament Director and/or Vice President of Operations as necessary.This role requires strong leadership, sound judgment, calm decision-making under pressure, and the ability to travel regularly to tournament and facility locations.Position ResponsibilitiesTournament & Facility OperationsStaff Leadership & DevelopmentBusiness Operations & Revenue AccountabilityRelationship ManagementBrand & Customer ExperienceBasic QualificationsWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

BaseballTeamwork OnlineTournament Director
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Kroenke Sports & Entertainment

Safeguarding Coordinator

Commerce City, CO, USPosted 11 Jul 2026

Job Title: Safeguarding Coordinator Department: Soccer – Team – Colorado Rapids Business Unit: KSE Location: Commerce City, CO—Dick’s Sporting Goods Park Reports To: Safeguarding Director Employment Type: Full Time– Hourly – Non-Exempt Supervisor Position: No Posting End Date: 07/31/2026 _____________________________________________________________________________________ Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK’S Sporting Goods Park, the Paramount Theatre, 1STBANK Center, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam. The Colorado Rapids Soccer Club based in Commerce City, CO, aspires to be a global leader in club safe sport practices. We believe in the importance of safeguarding all club stakeholders from abuse, harassment, and other types of misconduct and are dedicated to providing educational opportunities to individuals who share our passion for safe sport. Position Summary The Safeguarding Coordinator will support the Safeguarding Director in the day-to-day delivery of the Club's safeguarding program by helping coordinate safeguarding operations, education, compliance, and player wellbeing initiatives across all levels of the Club, including the First Team, Rapids 2, and Academy. The role will contribute to fostering a positive safeguarding culture by supporting the implementation of safeguarding policies, procedures, and education throughout the Club. Examples of work performed Assist the Safeguarding Director in reviewing, updating, and implementing the Colorado Rapids' SafeSport policies and procedures that safeguard the Club's First Team, Rapids 2, and Academy. Collaborate with staff across the Club's First Team, Rapids 2, and Academy to support the implementation, communication, and consistent application of SafeSport policies, procedures, and best practices. Work closely with the Club’s mental health practitioners to promote player wellbeing, ensuring a coordinated approach to safeguarding, mental health, and appropriate support pathways. Coordinate the delivery and administration of SafeSport training across the Club, maintaining accurate completion records and supporting compliance with League and Club requirements. Support the ongoing development and delivery of Club-specific safeguarding education (to supplement mandatory U.S. Center for SafeSport training) to raise awareness, strengthen the safeguarding culture, and improve the prevention and reporting of misconduct. Assist with planning, coordinating, and delivering safeguarding initiatives and projects across the Club. Assist with delivering SafeSport presentations to internal departments. Serve as a key point of contact for safeguarding concerns by supporting timely reporting, documentation, and appropriate escalation in line with League, federal, and Club policies. Assist the Safeguarding Director with the administration of confidential safeguarding concerns and investigations by maintaining accurate documentation, following established procedures, and applying a trauma-informed approach to support player wellbeing. Assist with the Club's disciplinary processes, including preparing documentation and participating in disciplinary committee meetings as required. Assist with implementing educational and restorative interventions following safeguarding concerns, as directed by the Safeguarding Director. Maintain confidential safeguarding records, databases, and departmental documentation. Assist the Safeguarding Director in facilitating the Colorado Rapids SafeSport Internship Program. Support and collaborate with the Club's chaplains to promote player wellbeing and appropriate support pathways. Support compliance with U.S. Center for SafeSport, MLS, and Club safeguarding requirements. Other duties as assigned. This description is a summary only and describes the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business needs. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority. Performance Requirements/Skills Ability to assess a problem objectively and problem solve effectively using discretion and solid judgement. Ability to handle confidential and sensitive information in a professional manner. Strong work ethic, integrity, and proactive attitude are essential. Strong organizational skills, attention to detail, accountability, and ability to manage multiple priorities. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Strong knowledge of Microsoft Office software, specifically Word and Excel. Interest and experience in competitive sports environment (soccer preferred). Interest and experience in residential housing environments preferred. Education/Experience Bachelor’s degree in a related field preferred (e.g., Legal Studies, Social Services, Psychology, Law Enforcement, Education, Sport Management, Exercise Science, or Kinesiology etc.). 1–3 years' experience in sport management, residential housing, safeguarding, education, compliance, or youth-serving organizations preferred. Demonstrated interest in sport safety and athlete rights. Applicants must meet minimum qualifications at the time of hire. Proficiency in Spanish desirable. Compensation Base hourly range: $25.00-$27.88 Benefits Include 12 Paid Company Holidays Health Insurance (Medical, Dental, Vision) Paid Time Off (PTO) Life Insurance Short and Long-term Disability Health Savings Account (HSA) Flexible Spending plans (FSAs) 401K plan Working Conditions & Physical Demands: Typical office conditions. Lift 50 lbs. daily. Work in extreme weather conditions. Work unusual hours including evenings, weekends, and holidays as needed. Occasional travel. Applications must be received by: 07/31/2026 Equal Employment Opportunity Kroenke Sports & Entertainment (KSE) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #twentry Job Title: Safeguarding Coordinator Department: Soccer – Team – Colorado Rapids Business Unit: KSE Location: Commerce City, CO—Dick’s Sporting Goods Park Reports To: Safeguarding Director Employment Type: Full Time– Hourly – Non-Exempt Supervisor Position: No Posting End Date: 07/31/2026 _____________________________________________________________________________________ Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK’S Sporting Goods Park, the Paramount Theatre, 1STBANK Center, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam. The Colorado Rapids Soccer Club based in Commerce City, CO, aspires to be a global leader in club safe sport practices. We believe in the importance of safeguarding all club stakeholders from abuse, harassment, and other types of misconduct and are dedicated to providing educational opportunities to individuals who share our passion for safe sport. Position Summary The Safeguarding Coordinator will support the Safeguarding Director in the day-to-day delivery of the Club's safeguarding program by helping coordinate safeguarding operations, education, compliance, and player wellbeing initiatives across all levels of the Club, including the First Team, Rapids 2, and Academy. The role will contribute to fostering a positive safeguarding culture by supporting the implementation of safeguarding policies, procedures, and education throughout the Club. Examples of work performed Assist the Safeguarding Director in reviewing, updating, and implementing the Colorado Rapids' SafeSport policies and procedures that safeguard the Club's First Team, Rapids 2, and Academy. Collaborate with staff across the Club's First Team, Rapids 2, and Academy to support the implementation, communication, and consistent application of SafeSport policies, procedures, and best practices. Work closely with the Club’s mental health practitioners to promote player wellbeing, ensuring a coordinated approach to safeguarding, mental health, and appropriate support pathways. Coordinate the delivery and administration of SafeSport training across the Club, maintaining accurate completion records and supporting compliance with League and Club requirements. Support the ongoing development and delivery of Club-specific safeguarding education (to supplement mandatory U.S. Center for SafeSport training) to raise awareness, strengthen the safeguarding culture, and improve the prevention and reporting of misconduct. Assist with planning, coordinating, and delivering safeguarding initiatives and projects across the Club. Assist with delivering SafeSport presentations to internal departments. Serve as a key point of contact for safeguarding concerns by supporting timely reporting, documentation, and appropriate escalation in line with League, federal, and Club policies. Assist the Safeguarding Director with the administration of confidential safeguarding concerns and investigations by maintaining accurate documentation, following established procedures, and applying a trauma-informed approach to support player wellbeing. Assist with the Club's disciplinary processes, including preparing documentation and participating in disciplinary committee meetings as required. Assist with implementing educational and restorative interventions following safeguarding concerns, as directed by the Safeguarding Director. Maintain confidential safeguarding records, databases, and departmental documentation. Assist the Safeguarding Director in facilitating the Colorado Rapids SafeSport Internship Program. Support and collaborate with the Club's chaplains to promote player wellbeing and appropriate support pathways. Support compliance with U.S. Center for SafeSport, MLS, and Club safeguarding requirements. Other duties as assigned. This description is a summary only and describes the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business needs. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority. Performance Requirements/Skills Ability to assess a problem objectively and problem solve effectively using discretion and solid judgement. Ability to handle confidential and sensitive information in a professional manner. Strong work ethic, integrity, and proactive attitude are essential. Strong organizational skills, attention to detail, accountability, and ability to manage multiple priorities. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Strong knowledge of Microsoft Office software, specifically Word and Excel. Interest and experience in competitive sports environment (soccer preferred). Interest and experience in residential housing environments preferred. Education/Experience Bachelor’s degree in a related field preferred (e.g., Legal Studies, Social Services, Psychology, Law Enforcement, Education, Sport Management, Exercise Science, or Kinesiology etc.). 1–3 years' experience in sport management, residential housing, safeguarding, education, compliance, or youth-serving organizations preferred. Demonstrated interest in sport safety and athlete rights. Applicants must meet minimum qualifications at the time of hire. Proficiency in Spanish desirable. Compensation Base hourly range: $25.00-$27.88 Benefits Include 12 Paid Company Holidays Health Insurance (Medical, Dental, Vision) Paid Time Off (PTO) Life Insurance Short and Long-term Disability Health Savings Account (HSA) Flexible Spending plans (FSAs) 401K plan Working Conditions & Physical Demands: Typical office conditions. Lift 50 lbs. daily. Work in extreme weather conditions. Work unusual hours including evenings, weekends, and holidays as needed. Occasional travel. Applications must be received by: 07/31/2026 Equal Employment Opportunity Kroenke Sports & Entertainment (KSE) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #twentry Job Title: Safeguarding Coordinator Department: Soccer – Team – Colorado RapidsBusiness Unit: KSELocation: Commerce City, CO—Dick’s Sporting Goods ParkReports To: Safeguarding DirectorEmployment Type: Full Time– Hourly – Non-ExemptSupervisor Position: NoPosting End Date: 07/31/2026_____________________________________________________________________________________Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK’S Sporting Goods Park, the Paramount Theatre, 1STBANK Center, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam. The Colorado Rapids Soccer Club based in Commerce City, CO, aspires to be a global leader in club safe sport practices. We believe in the importance of safeguarding all club stakeholders from abuse, harassment, and other types of misconduct and are dedicated to providing educational opportunities to individuals who share our passion for safe sport.Position Summary The Safeguarding Coordinator will support the Safeguarding Director in the day-to-day delivery of the Club's safeguarding program by helping coordinate safeguarding operations, education, compliance, and player wellbeing initiatives across all levels of the Club, including the First Team, Rapids 2, and Academy. The role will contribute to fostering a positive safeguarding culture by supporting the implementation of safeguarding policies, procedures, and education throughout the Club. Examples of work performed This description is a summary only and describes the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business needs. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority. Performance Requirements/Skills Education/Experience Compensation Benefits Include Working Conditions & Physical Demands: Applications must be received by: 07/31/2026 Equal Employment OpportunityKroenke Sports & Entertainment (KSE) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #twentry

MLSTeamwork OnlineSafeguarding Coordinator
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