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Search: operations
Legends Global

Private Events Coordinator

New Orleans, LA, USPosted 8 Sept 2026

POSITION: Private Events CoordinatorDEPARTMENT: Event ServicesREPORTS TO: Senior Manager of Event ServicesFLSA STATUS: Salaried/ExemptSummaryLegends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Event Coordinator for Legends Global/Caesars Superdome | Smoothie King Center | Champions Square.Essential Duties and Responsibilities· Planning, organizing, and controlling events within the facilities as assigned· Create, distribute, and update various working documents for all assigned events, including staffing, event work orders, cost estimates, event comparisons, information sheets, etc.· Ensure efficient and effective communication regarding the delivery of services to clients· Lead and coordinate pre-con meetings with clients as needed· Participate in non-assigned major event meetings such as pre and post cons· Provide turnkey special project research and fulfillment as assigned· Actively participate in non-assigned major events as needed· Supervise all staffing for assigned events· Coordinate with the staffing department to ensure proper placement of necessary team members throughout the facility during events· Coordinate outside service needs with food and beverage contractor, decorators, or other vendors· Coordinate client and facility requirements via external messaging such as video boards, external audio, etc.· Ensure all FF&E requirements are met for each assigned event (i.e., signage/equipment)· Coordinate and participate in proper inspections of the facilities to ensure readiness and compliance with the requirements of the clients prior to hosting the event· Deliver necessary information to event staff during briefing to ensure appropriate knowledge of concerns affecting the event· Attend assigned events to be available to resolve any/all issues that may arise involving clients and patrons· Make immediate decisions and communicate with all users of the facility in an emergency situation· Coordinate with all necessary departments to ensure all areas are properly addressed prior to, and post-event· Maintain the proper image and generate positive public relations with clients, patrons, and staff· Maintain professional demeanor and attire at all times· Provide comments/input to the department during post-event discussions regarding issues that arose during the eventEssential Duties and Responsibilities continued:· Assume ownership of all private events upon handoff from the Sales Manager and oversee the successful execution of all logistical aspects through event completion.· Identify, source, package, present, and sell event enhancements and ancillary services to maximize event revenue.· Prepare and process all purchase requests, vendor invoices, settlements, and billing documentation for venue-managed rentals.· Maintain complete, accurate, and up-to-date event records within the CRM, ensuring all event details, communications, and financial information are properly documented.· Develop and maintain premium event enhancement packages and décor offerings to increase client value and revenue opportunities.· Manage assigned events from move-in through move-out, serving as the primary operational contact throughout execution.· Coordinate and assist with event setup, décor installation, staging, and breakdown as needed.· Organize and maintain the event décor inventory and storage areas.· Coordinate vendor logistics, including scheduling, move-in, installation, event operations, and move-out, ensuring compliance with venue policies.· Collaborate with the Sales team to develop timely and accurate event cost estimates for proposals and client presentations.· Generate, maintain, and analyze CRM reports to support sales forecasting, operational planning, and event management.· All other duties as assignedQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.· Must successfully pass a criminal background check· Superior communication and organizational skills· Must be highly motivated, self-directed, and can work in a fast-paced environment· Able to work nights, weekends, and holidays as neededEducation and/or Experience· Bachelor’s degree or equivalent work experience, plus 2-3 years’ experience with increasing levels of responsibilities in the facility industry· Experience within Facility Coordination is desirable· PC Windows-based Microsoft Office applications, including Outlook, Excel, Word, and PowerPointCertificates, Licenses, Registrations· Must possess a valid Louisiana Driver’s license at the time of appointment and throughout employmentPhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.NoteThe essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

General Sports BusinessTeamwork OnlinePrivate Events Coordinator
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Legends Global

Ticket Seller

Las Vegas, NV, USPosted 8 Sept 2026

Allegiant StadiumLocated adjacent to the world-famous Las Vegas Strip and home to the Las Vegas Raiders, Allegiant Stadium is an award-winning global events destination. A state-of-the-art, multipurpose venue with a capacity of 65,000, Allegiant Stadium has hosted world-class music artists such as Garth Brooks, The Rolling Stones, Guns N’ Roses, Illenium and BTS with more legendary concerts to come. The fully enclosed stadium is also home to the UNLV Rebels football team and has hosted premier sporting events such as the CONCACAF Gold Cup Final, Pac-12 Championship Game, Las Vegas Bowl, and WWE SummerSlam. The venue also hosted the NFL Pro Bowl in 2022 and Super Bowl LVIII in 2024. Allegiant Stadium is committed to giving back to the community though numerous diversity, inclusion, and community outreach initiatives.Job SummaryThe Box Office Ticket Seller is responsible for providing customer service, selling tickets, and distributing will-call tickets for all ticketed Allegiant Stadium events. Other duties include cash handling, answering phones, organizing will-call, and assisting the Box Office Management Team with other duties as needed.Essential FunctionsAssist customers with using ticketing software (i.e. Ticketmaster HOST, Archtics and others as required) and processing ticket purchases through various methods including cash, credit, debit, and vouchers.Assist with will-call and guest list management. Check identification and distribute tickets to the proper parties. Resolve issues as they arise and escalate concerns to management when necessary.Answer telephone inquiries related to show and ticket information. Provide guidance with venue and/or event information, accessibility, ADA requests, etc.Resolves guest complaints within the scope of authority, otherwise referring the guest to the Box Office Manager for assistance.Notifies supervisors and/or security of any unusual events, circumstances, missing items or alleged thefts.Work proficiently in a fast-paced, busy environment.Accurately reconcile sales and will-call receipts. Provide sales and ticketing information to the accounting and operations teams as needed. Assist with show settlement as necessary.Required QualificationsA minimum education level of: High School Diploma or its equivalency A minimum of 1-3 years of related work experienceMust be available to work varied shifts which may include weekdays, weekends, evenings, and holidaysMust have cashiering experience: cash handling, processing credit/debit transactions, and vouchers; reconciling tills and balancing transactions in compliance with cashiering policies Proficient in Microsoft Office, specifically Excel and WordExcellent communication and customer service skills with the ability to work in a fast-paced environmentPreferred Qualifications (if applicable):Previous experience working on a venue ticketing platform preferredPrevious experience working in events and knowledge of the music industry preferred.Legends Global reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Legends Global may require an employee to perform duties outside his/her normal description. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.We thank all applicants for their interest, however, only those selected for an interview will be contacted.

FootballTeamwork OnlineTicket Seller
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Buffalo Sabres

Account Executive, Membership Services

Buffalo, NY, USPosted 8 Sept 2026

Summary The Account Executive (AE), Membership Service performs ticket sales, retention and customer service activities as it relates to season ticket accounts and general ticket-related services. The AE, Membership Service will assist in retaining Season Ticket Members (STM) through selling of tickets for all events, handling customer inquiries, and providing outstanding customer service. Duties & Responsibilities Establish and maintain client relationships that will result in client satisfaction and retention Provide excellent customer service to prospects and current clients Meet and/or exceed annual retention and sales goals as provided by Ticket Operations Leadership Make a minimum of 60 outbound phone calls per day to strengthen customer relationships Maintain accurate and detailed records of all current client and prospects within CRM system Active involvement in the community to continually build sales pipeline Assist in the selling of new season tickets, partial plans, groups, and maintenance Track and document customer complaints and assist in finding a resolution and following up with the customer after action is taken Respond to incoming phone calls to be sure they are answered quickly and efficiently Maintain a functional and organized workspace Maintain a level of knowledge of programs and events to adequately assist customers Assist in bulk mailings to STMs or other ticket purchasers Other duties as assigned Minimum Qualifications for the Position: Minimum of 1-3 years of sports sales and/or service experience Bachelor’s degree preferred Proficient in Microsoft Office products (Outlook, Word, Excel). Experience with TicketMasters, Archtics, KOR CRM system(s), a plus. Strong organizational, time management, and problem-solving and decision-making skills Excellent oral and written communication skills Ability to work non-traditional hours including nights, weekends, and holidays as needed. Compensation The base hourly rate for this role is $16.83. Account Executives, Membership Services may earn additional commission based on renewal percentages and targets. Benefits & Incentives Medical Plans: Comprehensive and affordable medical plans; supplemental vision care, dental care, life insurance coverage, fully paid, short and long-term disability and life insurance coverage. Investments: 401(k) with employer matching; annual discretionary defined employer contributions Paid Time Off: Paid Volunteer Days Sabres Experience: (up to 4) Comp tickets to Buffalo Sabres, Buffalo Bandits, Rochester Americans when available Wellness: Annual Health & Wellness fair, monthly wellness initiatives including but not limited to lunch & learns, fitness classes and challenges. Sabres Family: many annual social events for employees and their families to enjoy, including various holiday parties and activities. DEI committee with annual initiatives, ERG (Employee Resource Groups), Community Volunteer opportunities and more. Hockey Western New York, LLC is an Equal Opportunity EmployerEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

HockeyTeamwork OnlineAccount Executive, Membership Services
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Washington Spirit

Senior Manager, Partnership Development

Falls Church, VA, USPosted 8 Sept 2026

The Washington Spirit is seeking a persistent, self-motivated, and results-driven individual to join our Corporate Partnerships team as a Sr. Manager, Partnership Development. Reporting to the Vice President of Corporate Partnerships, this role is pivotal in driving revenue growth through the acquisition and development of new corporate partnerships. The ideal candidate will have a strong sales background, a history of exceeding revenue targets, a “figure it out” mentality, an entrepreneurial spirit, and be an ultimate teammate and collaborator. The Sr. Manager of Partnership Development will: Identify and Prospect: Research and identify potential corporate partners that align with the Washington Spirit’s brand and values. Sales Outreach: Initiate and manage personal sales outreach efforts, including cold calling, emailing, and networking to generate new business leads. Relationship Building: Develop and maintain strong relationships with key decision-makers at prospective partner organizations. Proposal Development: Create compelling partnership proposals and presentations tailored to the needs and objectives of potential partners. Presentation Skills: Deliver compelling presentations to C-Suite clientele and prospective partners in person. Negotiation: Negotiate partnership agreements, ensuring mutually beneficial terms for both the Washington Spirit and the partner. Collaboration: Work closely with internal teams, including marketing, operations, and community relations, to ensure seamless execution of partnership agreements alongside the Partnership Activation team. Reporting: Track and report on sales activities, pipeline status, and partnership performance metrics. Other Duties as Assigned Note: This role does not involve managerial duties, but will have opportunities to manage projects and be developed for future growth. Our Ideal Candidate: Bachelor’s degree or equivalent work experience Minimum of 3-5+ years of sponsorship sales experience within sports, media, and entertainment Proven “goal hitter” who maintains an evolving pipeline to exceed revenue targets with six- and seven-figure partnerships Passionate about relationship development and prioritizes in-person interactions (e.g., hosting at matches, dinners, coffee) High emotional intelligence, intellectual curiosity, and a desire to grow professionally Keen attention to detail, strong problem-solving and decision-making skills, and the ability to maintain productive, positive relationships through strong communication and interpersonal skills Comfortable interacting with all levels of staff, clientele, and vendors Excellent working knowledge of Microsoft Office products (Word, Excel, and PowerPoint) and other creative and research-oriented resources (e.g., Zoomph, Sponsor United) Able to work flexible hours, including evenings, weekends, and holidays as required Puts team over individual and is enthusiastic about the mission of the Washington Spirit While the listed qualifications are important, we recognize that unique skills and experiences can bring fresh perspectives to our team. If you’re excited about the opportunity to contribute your diverse talents, we encourage you to apply, even if you don’t match every requirement listed above. Location:This role is primarily based at our Falls Church, VA office, with occasional work in Washington, D.C. Our front office team follows a hybrid arrangement, requiring presence in the office 4 days a week.ABOUT THE WASHINGTON SPIRIT The Washington Spirit is a founding club in its 14th season of the National Women’s Soccer League (NWSL) proudly representing the Washington, DC metropolitan area. It is the first franchise to have a minority woman hold a majority stake. A visionary entrepreneur, Michele Kang, is leading a new era for women’s sports with a vision to: Become the most preeminent sports organization in the world; Build a high-performance culture of winning on and off the pitch; Train women as women; and Motivate and inspire the next generation of girls and women. We offer a competitive compensation and comprehensive benefits package, including health and wellness benefits, retirement plans, unlimited vacation time off, as well as flexible work schedules, hybrid work, and opportunities for career development. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. The Washington Spirit is seeking a persistent, self-motivated, and results-driven individual to join our Corporate Partnerships team as a Sr. Manager, Partnership Development. Reporting to the Vice President of Corporate Partnerships, this role is pivotal in driving revenue growth through the acquisition and development of new corporate partnerships. The ideal candidate will have a strong sales background, a history of exceeding revenue targets, a “figure it out” mentality, an entrepreneurial spirit, and be an ultimate teammate and collaborator. The Sr. Manager of Partnership Development will: Our Ideal Candidate: While the listed qualifications are important, we recognize that unique skills and experiences can bring fresh perspectives to our team. If you’re excited about the opportunity to contribute your diverse talents, we encourage you to apply, even if you don’t match every requirement listed above. Location:This role is primarily based at our Falls Church, VA office, with occasional work in Washington, D.C. Our front office team follows a hybrid arrangement, requiring presence in the office 4 days a week.ABOUT THE WASHINGTON SPIRIT The Washington Spirit is a founding club in its 14th season of the National Women’s Soccer League (NWSL) proudly representing the Washington, DC metropolitan area. It is the first franchise to have a minority woman hold a majority stake. A visionary entrepreneur, Michele Kang, is leading a new era for women’s sports with a vision to: We offer a competitive compensation and comprehensive benefits package, including health and wellness benefits, retirement plans, unlimited vacation time off, as well as flexible work schedules, hybrid work, and opportunities for career development. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

SoccerTeamwork OnlineSenior Manager, Partnership Development
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Lancaster Stormers

Stadium Operations Manager

Lancaster, PA, USPosted 8 Sept 2026

The Lancaster Stormers at Penn Medicine Park are seeking a Stadium Operations Manager. Position SummaryThe Operations Manager is responsible for the overall leadership, planning, and execution of stadium operations and facility management. This position oversees the maintenance, safety, and appearance of the ballpark while managing departmental staff, budgets, vendors, capital improvements, and operational planning for games and special events. The Operations Manager works collaboratively with all departments to ensure the facility is safe, functional, and prepared to deliver an exceptional experience for fans, staff, players, and guests.Essential Duties & ResponsibilitiesProvide strategic leadership for all stadium operations and facility maintenance. Develop departmental goals, operating procedures, and preventative maintenance programs. Manage and supervise the Operations Supervisor and Operations Coordinator. Prepare and manage departmental budgets and capital improvement projects. Oversee vendor relationships, service contracts, and procurement of equipment and supplies. Ensure the stadium remains safe, operational, and aesthetically maintained. Coordinate facility preparation for all games, events, and non-baseball activities. Oversee maintenance and facility improvement projects. Ensure compliance with all applicable safety regulations and organizational policies. Collaborate with internal departments regarding operational needs for games and events. Lead weekly operations meetings and participate in organizational planning meetings. Analyze operational challenges and implement process improvements. Investigate and resolve facility-related issues and customer concerns. Perform other duties as assigned. Supervisory ResponsibilitiesDirectly supervises the Operations Supervisor and Operations Coordinator. Oversees seasonal operations staff and contracted vendors. Education & ExperienceBachelor's degree in Facility Management, Sports Management, Event Management, Business Administration, or related field; equivalent experience considered. Five or more years of progressively responsible facility or operations management experience. Previous supervisory experience preferred. Sports, entertainment, or event venue experience preferred. Knowledge, Skills & AbilitiesStrong leadership and team development skills. Budget management and project planning experience. Knowledge of facility systems including HVAC, plumbing, electrical, and building maintenance. Excellent communication and organizational skills. Ability to manage multiple priorities in a fast-paced environment. Strong customer service mindset. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.The Lancaster Stormers at Penn Medicine Park are seeking a Stadium Operations Manager. Position SummaryThe Operations Manager is responsible for the overall leadership, planning, and execution of stadium operations and facility management. This position oversees the maintenance, safety, and appearance of the ballpark while managing departmental staff, budgets, vendors, capital improvements, and operational planning for games and special events. The Operations Manager works collaboratively with all departments to ensure the facility is safe, functional, and prepared to deliver an exceptional experience for fans, staff, players, and guests.Essential Duties & ResponsibilitiesSupervisory ResponsibilitiesEducation & ExperienceKnowledge, Skills & AbilitiesWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

BaseballTeamwork OnlineStadium Operations Manager
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Thrillville Thrillbillies

Manager of Box Office & Group Sales

Marion, IL, USPosted 8 Sept 2026

About the Thrillville ThrillbilliesThe Thrillville Thrillbillies bring affordable, family-friendly professional baseball to Southern Illinois at Mountain Dew Park in Marion. We're a fast-growing organization focused on creating memorable fan experiences, building lasting community partnerships, and delivering a first-class gameday atmosphere. This role is central to both, it's the front door for every fan who walks into the ballpark and the engine behind the group and outing business that fills our seats.Position SummaryThe Manager of Box Office & Group Sales oversees all ticketing operations at Mountain Dew Park while driving group ticket revenue and attendance for the Thrillbillies. This role owns the full ticketing lifecycle; season tickets, mini-plans, single-game sales, and box office/gameday operations and leads the strategy for group outings including corporate events, youth sports nights, church groups, scout nights, school groups, and other community-based programs.This is a hybrid leadership role: part ticket operations manager, part sales leader. You'll be equally comfortable reconciling a gameday cash drawer and pitching a 200-person group outing to a local business. This position is structured as a base salary plus commission, with earning potential directly tied to sales performance, the more you sell, the more you make!What You'll Be DoingBox Office & Ticket OperationsOversee all day-to-day box office operations at Mountain Dew Park, including will-call, walk-up sales, and gameday ticket windowsManage the ticketing database/CRM system, ensuring accurate records for season ticket holders, mini-plan holders, and group clientsReconcile and balance ticket department financials following each game and eventTroubleshoot ticketing issues before and during games and eventsEnsure accurate pricing, inventory builds, and reporting across all ticket productsDevelop and maintain box office SOPs, training materials, and gameday proceduresGroup Sales & Business DevelopmentBuild and execute the group sales strategy for the Thrillbillies, with a focus on new business, revenue growth, and repeat bookingsIdentify and cultivate group opportunities among local businesses, schools, youth leagues, churches, civic organizations, and nonprofitsCreate and manage themed group nights, fundraising nights, and community-based fan experiencesProactively prospect new accounts through calls, email, and in-person outreach; meet or exceed individual and team revenue goalsRenew and grow existing season ticket, mini-plan, and group accounts year over yearManage the group sales pipeline, forecasting, and performance reportingStaffing & LeadershipHire, train, schedule, and supervise box office ticket sellers, ticket takers, and group sales staff/internsConduct performance evaluations and provide ongoing coaching and developmentBuild a service-first, accountable team culture across the ticketing and sales operationProvide leadership coverage for ticketing operations across all Thrillbillies home games and Mountain Dew Park eventsCustomer Service & Community PresenceServe as a primary point of contact for ticketing and group sales inquiriesMeet and greet season ticket members, group leaders, and fans during gamesRepresent the Thrillbillies at community events, networking functions, and civic engagements to build the group sales pipelineResolve escalated customer service issues with professionalism and urgencyCollaborationPartner with Marketing, Community Relations, Game Presentation, and Sponsorship on group programs, promotions, and theme nightsCoordinate with Operations and Guest Services on gate/entry procedures and gameday guest flowAssist with budgeting and forecasting for the ticketing and group sales departmentsWhat You'll BringBachelor's degree in Business, Sports Administration, or a related field preferred (or equivalent combination of education and experience)2–4+ years of experience in ticket sales, ticket operations, or group sales, ideally in sports, entertainment, or live events is preferredPrior supervisory or team leadership experienceProven track record of meeting or exceeding sales and revenue goalsExperience with a ticketing platform (e.g., Etix, Tickets.com, Ticketmaster, or similar) and CRM toolsStrong proficiency in Microsoft Office (Word, Excel, Outlook)Excellent verbal and written communication skills; comfortable with public speaking and in-person outreachHighly organized, detail-oriented, and analytically minded — comfortable reading sales reports and adjusting strategySound judgment and creative problem-solving skills, especially under gameday pressureAbility to work flexible hours including nights, weekends, and holidays throughout the seasonWorking Conditions & Physical RequirementsPrimarily an office environment within Mountain Dew Park, with regular presence at Thrillbillies home games and ballpark eventsSome areas of the facility are subject to noise and seasonal weather conditionsAbility to stand and move throughout the facility for extended periods during games and eventsAbility to lift up to 25 poundsMinimal travel required outside of the Marion, Illinois areaWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.About the Thrillville ThrillbilliesThe Thrillville Thrillbillies bring affordable, family-friendly professional baseball to Southern Illinois at Mountain Dew Park in Marion. We're a fast-growing organization focused on creating memorable fan experiences, building lasting community partnerships, and delivering a first-class gameday atmosphere. This role is central to both, it's the front door for every fan who walks into the ballpark and the engine behind the group and outing business that fills our seats.Position SummaryThe Manager of Box Office & Group Sales oversees all ticketing operations at Mountain Dew Park while driving group ticket revenue and attendance for the Thrillbillies. This role owns the full ticketing lifecycle; season tickets, mini-plans, single-game sales, and box office/gameday operations and leads the strategy for group outings including corporate events, youth sports nights, church groups, scout nights, school groups, and other community-based programs.This is a hybrid leadership role: part ticket operations manager, part sales leader. You'll be equally comfortable reconciling a gameday cash drawer and pitching a 200-person group outing to a local business. This position is structured as a base salary plus commission, with earning potential directly tied to sales performance, the more you sell, the more you make!What You'll Be DoingBox Office & Ticket OperationsGroup Sales & Business DevelopmentStaffing & LeadershipCustomer Service & Community PresenceCollaborationWhat You'll BringWorking Conditions & Physical RequirementsWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

BaseballTeamwork OnlineManager Of Box Office & Group Sales
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Frontwave Arena

ICE SHOVELER / ICE OPERATIONS ASSISTANT

Oceanside, CA, USPosted 8 Sept 2026

Frontwave Arena and the Oceanside Shock are seeking four reliable, energetic, and team-oriented individuals to join our game-day ice operations team as Ice Shovelers.Ice Shovelers play an important role in maintaining the quality and safety of the playing surface during Oceanside Shock hockey games and events. This position is responsible for quickly and efficiently clearing snow and debris from the ice during stoppages in play while supporting the overall game-day operations team.Must be able to skate confidently and safely.ESSENTIAL DUTIES & RESPONSIBILITIESSkate onto the ice during designated stoppages in play to remove excess snow and debris.Efficiently shovel and clear snow from the ice surface using proper techniques.Maintain awareness of players, officials, equipment, and other personnel while on the ice.Follow directions from the Ice Operations and Game Operations teams.Assist with maintaining a clean, safe, and game-ready ice surface.Arrive on time and be fully prepared for assigned games and events.Maintain a professional and positive attitude while representing Frontwave Arena and the Oceanside Shock.Assist with other game-day ice and arena operations as needed.Follow all arena safety procedures, policies, and instructions.Work effectively as part of a fast-paced, team-oriented environment.REQUIRED QUALIFICATIONSMust be able to skate confidently and safely.Comfortable skating on a hockey rink and maneuvering around the ice.Must be physically capable of repeatedly shoveling and moving snow during games.Ability to work quickly and efficiently in a fast-paced environment.Reliable, punctual, and dependable.Strong awareness of surroundings and commitment to safety.Ability to take direction and work well with a team.Professional demeanor and positive attitude.Previous hockey, skating, rink, or arena experience is preferred but not required.PHYSICAL REQUIREMENTSAbility to skate for extended periods during game-day assignments.Ability to repeatedly bend, lift, push, pull, and shovel snow.Ability to work in a cold environment for extended periods.Ability to remain on your feet and physically active throughout a shift.Ability to lift and carry equipment and supplies as needed.GAME-DAY EXPECTATIONSIce Shovelers should be prepared for a fast-paced, highly visible game-day environment. The position requires individuals who can remain focused, react quickly when called upon, and execute responsibilities safely and efficiently.This is a great opportunity for individuals interested in hockey, sports, arena operations, event production, or gaining professional sports experience.SCHEDULEPrimarily Oceanside Shock home games and select arena events, with schedules based on the team's home schedule and arena needs. Game-day shifts will typically include pre-game preparation and post-game responsibilities.REPORTS TOIce Operations / Game Operations Management Frontwave Arena / Oceanside ShockPOSITIONS AVAILABLE4 Part-Time Game-Day Ice Shoveler positionsWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Frontwave Arena and the Oceanside Shock are seeking four reliable, energetic, and team-oriented individuals to join our game-day ice operations team as Ice Shovelers.Ice Shovelers play an important role in maintaining the quality and safety of the playing surface during Oceanside Shock hockey games and events. This position is responsible for quickly and efficiently clearing snow and debris from the ice during stoppages in play while supporting the overall game-day operations team.Must be able to skate confidently and safely.ESSENTIAL DUTIES & RESPONSIBILITIESREQUIRED QUALIFICATIONSPHYSICAL REQUIREMENTSGAME-DAY EXPECTATIONSIce Shovelers should be prepared for a fast-paced, highly visible game-day environment. The position requires individuals who can remain focused, react quickly when called upon, and execute responsibilities safely and efficiently.This is a great opportunity for individuals interested in hockey, sports, arena operations, event production, or gaining professional sports experience.SCHEDULEPrimarily Oceanside Shock home games and select arena events, with schedules based on the team's home schedule and arena needs. Game-day shifts will typically include pre-game preparation and post-game responsibilities.REPORTS TOIce Operations / Game Operations Management Frontwave Arena / Oceanside ShockPOSITIONS AVAILABLE4 Part-Time Game-Day Ice Shoveler positionsWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

HockeyTeamwork OnlineIce Shoveler Ice Operations Assistant
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Huntsville Havoc

Merchandise Associate

Huntsville, AL, USPosted 8 Sept 2026

Job Title: Merchandise AssociateOrganization: Huntsville HavocLocation: Huntsville, AlabamaPosition Type: Gameday/Event StaffDuration of Position: October 2026-May 2027Compensation: Hourly Paid Position, Bi-Weekly; $80 per game/eventPosition OverviewThe Huntsville Havoc are seeking a highly motivated, organized, and energetic Merchandise Associate to support retail operations. This role is designed as a part-time, bi-weekly paid game day/event position for individuals looking to build a career in sports management, retail operations, and customer service. The Merchandise Associate will play a key role in enhancing the fan experience at Havoc home games and special events. This individual will work our merchandise kiosk during game days and various special events when needed. Merchandise Associate will be required to work for four hours per game/event. Job Overview & DutiesCustomer Service: Greet fans, answer product questions, and help with sizing or selections. Be familiar with all products in the store, knowing upcoming promotions that product is being held for, etc.Sales & Cashiering: Operate the Shopify Point of Sale (POS) system, process card payments, and handle transactions accurately.Stand Setup & Breakdown: Set-up merchandise stands before hockey games or events and pack up inventory securely afterward.Stock & Inventory: Restock shelves and keep merchandise stands clean and organized.Job Requirements & SkillsExperience: Previous retail or customer service experience is preferred but not required.Physical Ability: Stand for long periods (4+ hours) as well as push, pull, and move products weighing up to 25–50 pounds. Must be able to work in an cold environment. Schedule Flexibility: Required to work all gamedays which occurs various week days, weekends, and holidays based on the team's home schedule. Home schedule is located at huntsvillehavoc.com.Knowledge: A general interest or background in hockey and retail is a plus.Benefits:Hands-on experience in a professional sports environment.Opportunity to build a portfolio in merchandising and retail operations.Networking opportunities within the sports industry.Discounts on Huntsville Havoc merchandise.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Job Title: Merchandise AssociateOrganization: Huntsville HavocLocation: Huntsville, AlabamaPosition Type: Gameday/Event StaffDuration of Position: October 2026-May 2027Compensation: Hourly Paid Position, Bi-Weekly; $80 per game/eventPosition OverviewThe Huntsville Havoc are seeking a highly motivated, organized, and energetic Merchandise Associate to support retail operations. This role is designed as a part-time, bi-weekly paid game day/event position for individuals looking to build a career in sports management, retail operations, and customer service. The Merchandise Associate will play a key role in enhancing the fan experience at Havoc home games and special events. This individual will work our merchandise kiosk during game days and various special events when needed. Merchandise Associate will be required to work for four hours per game/event. Job Overview & DutiesJob Requirements & SkillsBenefits:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

HockeyTeamwork OnlineMerchandise Associate
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Oak View Group

Sr. Concessions Manager | Full-Time | Greensboro Coliseum Complex

Greensboro, NC, USPosted 8 Sept 2026

OverviewOak View Group has an excellent and immediate opening for a Sr. Concessions Manager. The Sr. Concessions Manager will provide professional client food and beverage services and support in the planning, organization, and management of events within the facility while interacting with clients, facility staff, and related personnel to assure all event needs are fulfilled. This role pays an annual salary of $50,000 - $60,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until December 4, 2026.ResponsibilitiesOversees development, delivery, review, execution, and fulfillment of proposals/contracts for clients of the venue for concessions and catering events while adhering to OVG venue policies and procedures.Strategic planning and development of menus, menu prices, inventory control, point of sale systems, revenue streams, new business opportunities, vendor partnerships, community events/outreach, and guest experiences for catering and concessions.Communicates with clients for status of deadline schedules, including but not limited to floor plan submissions, room specifications, insurance requirements, and other relevant details.Review and work along with staff to ensure execution of all F&B operations through events such as hockey and concerts and contractual obligations such as, but not limited to, insurance, deposits, setup/breakdown, staffing, contracted services, equipment orders, consumption reports, and special orders.Manage and work along with the part-time staff, contracted event staff, and nonprofit groups in the areas of concessions and catering.Inspecting equipment and facilities to report any deficiencies and ensure all F&B areas are fully operational.Ordering and maintaining weekly/monthly inventory for concessions and catering events, such as paper goods, food products, beer, wine, alcohol, chemical/cleaning supplies, and equipment.Monitors in-house events, maintaining close contact with clients and facility staff to ensure success while ensuring that all client requests, concerns, and problems are addressed.Coordinates activities and facilitates meetings with kitchen staff, catering staff, and various service contractors for assignment and fulfillment of events for the arena and/or meeting rooms.Attends appropriate planning, organization, event, and facility meetings in support of food and beverage elements for all facility operations.Direct and work along with staff for proper cleaning techniques and procedures to ensure passing health inspections by state and local agencies and OVG guidelines.Prepare and maintain accurate records for pre-event planning, cost estimates, client requests, billable charges, service orders, contractual requirements, and final billing accounting.Plan, implement, and operate an integrated point of sale system; run reports; process cash & credit card sales during and after events; run settlement reports.Design and/or assist in the design and implementation of digital content for the venue display systems for the point of sale menu boards, meeting room display monitors, and concession stand sponsor activations.Act as Manager on Duty for events, onsite and offsite, including banquets, backstage catering, concessions, and other activities as deemed necessary by the department and facility manager.Assist the Director of Concessions to analyze and maintain department-related costs and facilitate reporting.Work flexible hours, including nights, overnights, weekends, and holidays.QualificationsAssociate’s Degree (A.A.) or greater in Culinary Management, Business Management, or a related field.4-6 years of experience in management, catering, concessions, inventory control, order management, point of sale systems, digital content creation/implementation, and menu planning in an arena or stadium environment preferred. Proficiency with Windows, MS Office, Adobe, Digital Content Delivery, and Point of Sales systems with Inventory Control. Other software experience is helpful.ServSafe Manager certification is required or must be obtained within 60 days of hiring. Must possess any licenses, certificates, or training required by local, state, or national authorities for the operation of industry-related equipment found at the facility.Must be able to walk/stand for extended periods, kneel, climb to high walkways, balance, and maneuver throughout the various areas and surfaces of the venue.Must be able to lift and/or move heavy objects occasionally.Working inside and outside of the building is required, and there may be some exposure to adverse conditions.Must be able to use a two-way radio.Demonstrated knowledge of building maintenance, including housekeeping techniques.Demonstrate knowledge in industry terminology.Work effectively under pressure and/or a stringent schedule to produce accurate results and meet deadlines.Able to work flexible schedules, including weekends, nights, and holidays.Able to assess situations using decision-making authority.

Full-timeHockeyTeamwork OnlineSr. Concessions Manager | Full Time | Greensboro Coliseum Complex
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Oak View Group

General Manager | Full-Time | Congressman Solomon P. Ortiz International Center

Corpus Christi, TX, USPosted 8 Sept 2026

OverviewThe General Manager is responsible for the efficient, professional and profitable operation of the food service operations, venue management services, and sales & revenue growth at the assigned venue. This individual ultimately oversees every managerial, full-time and part-time position, and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. In addition to managing the day to day business and venue operations, the General Manager solicits new sources of revenue, both on and off the venue property. The General Manager will actively manage, coach, counsel, train, and mentor employees in meeting company quality standards and may initiate or recommend employment actions such as hiring, termination, suspension, discipline, promotion, and transfer. The General Manager will provide oversight and resolution responsibility for employee performance issues. Actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant, and cooperative work environment. The employee must maintain excellent attendance and be available to work a variable event-driven schedule, including evenings and weekends. Flexible availability, professional presentation, outstanding interpersonal skills, self-direction, and strong technical (computer and POS) aptitude are required. This role pays an annual salary of $85,000 - $95,000 and is bonus eligible. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until December 4, 2026.ResponsibilitiesResponsible for managing, developing, and mentoring a staff of part-time and full-time employees, including initiating employee discipline as required. Responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L financial statements.Coordinate all marketing channels, including website and social media.Design and produce graphics, digital content, and creative assets for social media and websitesCreate and distribute press releases, announcements, and media content to promote events and programs.Build and maintain strong media and community relationships, including local chambers of commerce and CVBs.Monitor and report on marketing performance, budgets, and analytics; contribute to OVG corporate reporting.Ensure proper set-up of all events as discussed with clients. Set-up duties may include verifying opening inventory, assigning duties to team members, ensuring sanitation standards are met, verifying that each location is fully operational, and ascertaining that levels of food production based upon projected guest attendance have been met.Provide a high level of oversight and operational expertise, resulting in the smooth, efficient, and profitable execution of events. Ability to oversee a large volume of inventory, order products, and manage high-volume sales.Manage and run all venue operations before, during, and after the event. Duties include staff scheduling, employee check-in, equipment inspection, POS monitoring and troubleshooting, guest complaint resolution, training, food production, clean-up, post-event reconciliation and reporting, and any other duties as assigned by the DFB.Training new & current employees regarding property procedure & best practices.Willing to cover/back up any open position to assure the location is fully operational and company standards pertaining to speed of service and guest satisfaction are met Ensure that all State/Federal OVG policies, procedures, and practices are adhered to, including compliance with alcohol distribution/service and food handling/sanitation guidelines and general safety policies and procedures. Complete post-event evaluations, data compilation, tracking of product, and generating reports; serves as a resource for POS applications and training.Ensure the work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents, or incidents. Relays safety/health issues to management immediately.Ensure event staff are aware of workplace expectations; provide ongoing assistance, training, and mentoring to event staff and volunteers; promote a positive, enthusiastic, and cooperative workplace environment by working side-by-side with staff and volunteers; reinforce procedures and practices through repetition; lead by example and provide ongoing constructive feedback.Maintain thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. QualificationsAssociate’s or Bachelor's Degree in Culinary Management, Business Management, Marketing, or a related field.3-5 years’ experience in Food & Beverage Management or a related field.Degree requirement may be substituted for 4+ years’ experience in food & beverage management or a related position.Solid working knowledge of computer applications: Microsoft Office, POS systems, and timekeeping systems.Experience training new employees and volunteers.Advanced knowledge of inventory procedures and controls.Experience ordering products for a high-volume venue or facility.Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, professional, and courteous manner that fosters a positive, enthusiastic, and cooperative work environment.Ability to make sound business/operations decisions (i.e., regarding employee placement, staffing adjustments, and/or responding to technical, product, or equipment challenges during an event) quickly and under pressure.Ability to work well in a team-oriented, fast-paced, event-driven environment.Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality.Nationally recognized food service sanitation training course certification preferred.Nationally recognized alcohol service training course certification preferred.

Full-timeGeneral Sports BusinessTeamwork OnlineGeneral Manager | Full Time | Congressman Solomon P. Ortiz International Center
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Oak View Group

Senior Catering Manager | Full-Time | Caney Pines Convention Center

New Caney, TX, USPosted 8 Sept 2026

OverviewThe Senior Catering Manager will oversee the Catering and Banquet Department and assist the Executive Chef with all catering operations. This position is responsible for the successful execution and profitability of catering, concession, and banquet services. The Senior Catering Manager will manage and oversee employees to maintain a positive and compliant work environment. The Senior Catering Manager will provide oversight and resolution of employee performance issues while ensuring exceptional client service throughout the catering experience, including menu selection, event planning, and execution. This position is responsible for overseeing front-of-house banquet service and managing back-of-house catering operations, including food preparation coordination, ordering, inventory control, and operational readiness. The Senior Catering Manager must provide a high level of event oversight, technical proficiency, and operational leadership to ensure the successful execution of all assigned events. A critical function of this role is to mentor, train, and develop employees to uphold company service and quality standards. The employee must maintain excellent attendance and be available to work a variable, event-driven schedule, including evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction, and strong technical proficiency, including POS and computer systems, are required. This role pays an annual salary of $80,000 - $87,500. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until December 11, 2025.ResponsibilitiesHandles the overall effective management of catering and concession operations.Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout the event to assure 100% compliance with alcohol service policies. Reports any alcohol service or compliance issues to management immediately. Provides ongoing direction, supervision, and mentoring to hourly event staff. Monitor product quality and ensure a high level of guest service.Assists in troubleshooting technical problems with point of sale systems, from both a hardware and software perspective.Assists in vault opening, closing, and balancing, as necessary.Generates event employee schedules and verifies employee time as required.Handles ongoing training, development, mentoring, and supervision of hourly employees, as directed by venue leadership.Responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.Manages catered events from setup to teardown, including handling all communication with hourly staff, culinary staff, and guests.QualificationsBachelor's degree or equivalent from a four-year college/university.4-6+ years of related catering experience and/or training; or an equivalent combination of education and experience.Ability to manage, coach, and development large catering teams.Nationally recognized, advanced food service sanitation training course certification.Familiar with inventory cost control and menu planning.Basic computer proficiency: E-mail, Excel, Word, Outlook, and Schedule+.Working knowledge of POS and timekeeping systems.Cash handling abilities; basic math skills, including significant number manipulation.Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.Strong communication skills.

Full-timeGeneral Sports BusinessTeamwork OnlineSenior Catering Manager | Full Time | Caney Pines Convention Center
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