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Search: sales
Legends Global

Merchandise Sales Associate

Frisco, TX, USPosted 30 Jul 2026

LEGENDS GlobalLegends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!JOB SUMMARY: The Merchandise Sales Associate plays a key role in creating an unforgettable game day experience for fans. Our retail team is dedicated to delivering exceptional service, showcasing merchandise with pride, and ensuring every fan leaves with a legendary impression. If you’re passionate about retail, have an outgoing personality, enjoy connecting with fans, and thrive in a team-driven environment, this is the role for you.ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:Provide an enthusiastic welcome to guests as they enter the Merchandise location and informing them of the in-store policy regarding open food and beverage items while shopping. Staff will also wish guests a fond farewell upon their exit.Deliver exceptional customer service by identifying their needs and making personalized sales recommendations.Maintain an energetic, positive, and engaging atmosphere for both fans and team members.Operate point-of-sale (POS) systems with accuracy and efficiency.Present and upsell merchandise by highlighting features, benefits, and promotions.Support merchandising standards, including plan-o-gram execution, product placement, and visual displays.Assist with store set-up, restocking, cleaning, and maintaining an organized sales floor.Participate in inventory management, including counts, accuracy checks, and control procedures.Stay informed on current promotions, in-store events, and venue events to better assist fans.Collaborate with the team to ensure gift shop/event retail locations are prepared and visually appealing.All other duties as assigned.PREFERRED QUALIFICATIONS:Excellent communication and sales skills with the ability to engage diverse fan groups.Ability to receive and apply feedback to improve performance.Willingness to work extended hours, weekends, and overtime during events.High school diploma, GED, or equivalent experience in a retail or customer service environment.Accuracy in handling cash, POS transactions, and opening/closing procedures.Ability to lift up to 50 lbs. and remain standing for long periods.Self-motivated, flexible, and able to work both independently and as part of a team.Availability for 35–40+ hours per week, with flexibility to assist in other areas as needed.WORKING CONDITIONSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.Location: On Site at The American Airlines Center Equal Opportunity StatementLegends & ASM Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.LEGENDS GlobalLegends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!JOB SUMMARY: The Merchandise Sales Associate plays a key role in creating an unforgettable game day experience for fans. Our retail team is dedicated to delivering exceptional service, showcasing merchandise with pride, and ensuring every fan leaves with a legendary impression. If you’re passionate about retail, have an outgoing personality, enjoy connecting with fans, and thrive in a team-driven environment, this is the role for you.ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:Provide an enthusiastic welcome to guests as they enter the Merchandise location and informing them of the in-store policy regarding open food and beverage items while shopping. Staff will also wish guests a fond farewell upon their exit.Deliver exceptional customer service by identifying their needs and making personalized sales recommendations.Maintain an energetic, positive, and engaging atmosphere for both fans and team members.Operate point-of-sale (POS) systems with accuracy and efficiency.Present and upsell merchandise by highlighting features, benefits, and promotions.Support merchandising standards, including plan-o-gram execution, product placement, and visual displays.Assist with store set-up, restocking, cleaning, and maintaining an organized sales floor.Participate in inventory management, including counts, accuracy checks, and control procedures.Stay informed on current promotions, in-store events, and venue events to better assist fans.Collaborate with the team to ensure gift shop/event retail locations are prepared and visually appealing.All other duties as assigned.PREFERRED QUALIFICATIONS:Excellent communication and sales skills with the ability to engage diverse fan groups.Ability to receive and apply feedback to improve performance.Willingness to work extended hours, weekends, and overtime during events.High school diploma, GED, or equivalent experience in a retail or customer service environment.Accuracy in handling cash, POS transactions, and opening/closing procedures.Ability to lift up to 50 lbs. and remain standing for long periods.Self-motivated, flexible, and able to work both independently and as part of a team.Availability for 35–40+ hours per week, with flexibility to assist in other areas as needed.WORKING CONDITIONSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.Location: On Site at The American Airlines Center Equal Opportunity StatementLegends & ASM Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Motorsport & RacingTeamwork OnlineMerchandise Sales Associate
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Maine Mariners

Digital Intern

Portland, ME, USPosted 30 Jul 2026

Our Team: The Maine Mariners are a proud member of the ECHL, the premier AA professional hockey league in North America and a key development pipeline to the National Hockey League. As the ECHL affiliate of the Boston Bruins, the organization benefits from a strong and collaborative relationship with one of hockey’s most historic and successful franchises. The organization is committed to delivering a first-class sports and entertainment experience while serving as a central pillar of the Portland community. The Mariners have built strong momentum in recent seasons, establishing a winning culture throughout the organization and advancing to the second round of the Kelly Cup Playoffs, while also driving significant growth in attendance, ticket sales, corporate partnerships, and overall revenue. This combination of on-ice success and business performance positions the club for continued growth and long-term success. Position Summary: As our Digital Intern, you will work closely with the Director, Digital supporting our online presence through social media, content creation, and basic data analysis. Key daily duties include managing social channels, designing graphics, and tracking campaign metrics. What You Will Do: Content Creation and Management Write social media posts, take photos, and edit short-form videos using tools like Canva. Schedule posts, reply to comments, and engage with online audiences across platforms like Instagram, Facebook, and LinkedIn. Coordinate content needs for game days. Collect traffic data and review basic performance reports using tools like Google Analytics or Excel. Skills You Will Need: Creative learner. Good communication, strong attention to detail, and basic computer skills. Ability to work evenings, weekends, and holidays as required by the hockey calendar. Qualifications: Study in Communications, Sports Management, Marketing, Digital Media, or related fields. Experience in social media, marketing campaigns, and content creation. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Our Team: The Maine Mariners are a proud member of the ECHL, the premier AA professional hockey league in North America and a key development pipeline to the National Hockey League. As the ECHL affiliate of the Boston Bruins, the organization benefits from a strong and collaborative relationship with one of hockey’s most historic and successful franchises. The organization is committed to delivering a first-class sports and entertainment experience while serving as a central pillar of the Portland community. The Mariners have built strong momentum in recent seasons, establishing a winning culture throughout the organization and advancing to the second round of the Kelly Cup Playoffs, while also driving significant growth in attendance, ticket sales, corporate partnerships, and overall revenue. This combination of on-ice success and business performance positions the club for continued growth and long-term success. Position Summary: As our Digital Intern, you will work closely with the Director, Digital supporting our online presence through social media, content creation, and basic data analysis. Key daily duties include managing social channels, designing graphics, and tracking campaign metrics. What You Will Do: Content Creation and Management Write social media posts, take photos, and edit short-form videos using tools like Canva. Schedule posts, reply to comments, and engage with online audiences across platforms like Instagram, Facebook, and LinkedIn. Coordinate content needs for game days. Collect traffic data and review basic performance reports using tools like Google Analytics or Excel. Skills You Will Need: Creative learner. Good communication, strong attention to detail, and basic computer skills. Ability to work evenings, weekends, and holidays as required by the hockey calendar. Qualifications: Study in Communications, Sports Management, Marketing, Digital Media, or related fields. Experience in social media, marketing campaigns, and content creation. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Our Team: The Maine Mariners are a proud member of the ECHL, the premier AA professional hockey league in North America and a key development pipeline to the National Hockey League. As the ECHL affiliate of the Boston Bruins, the organization benefits from a strong and collaborative relationship with one of hockey’s most historic and successful franchises. The organization is committed to delivering a first-class sports and entertainment experience while serving as a central pillar of the Portland community. The Mariners have built strong momentum in recent seasons, establishing a winning culture throughout the organization and advancing to the second round of the Kelly Cup Playoffs, while also driving significant growth in attendance, ticket sales, corporate partnerships, and overall revenue. This combination of on-ice success and business performance positions the club for continued growth and long-term success. Position Summary: As our Digital Intern, you will work closely with the Director, Digital supporting our online presence through social media, content creation, and basic data analysis. Key daily duties include managing social channels, designing graphics, and tracking campaign metrics. What You Will Do: Content Creation and Management Skills You Will Need: Qualifications: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

HockeyTeamwork OnlineDigital Intern
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Maine Mariners

Merchandise and Retail Operations Intern

Portland, ME, USPosted 30 Jul 2026

Our Team: The Maine Mariners are a proud member of the ECHL, the premier AA professional hockey league in North America and a key development pipeline to the National Hockey League. As the ECHL affiliate of the Boston Bruins, the organization benefits from a strong and collaborative relationship with one of hockey’s most historic and successful franchises. The organization is committed to delivering a first-class sports and entertainment experience while serving as a central pillar of the Portland community. The Mariners have built strong momentum in recent seasons, establishing a winning culture throughout the organization and advancing to the second round of the Kelly Cup Playoffs, while also driving significant growth in attendance, ticket sales, corporate partnerships, and overall revenue. This combination of on-ice success and business performance positions the club for continued growth and long-term success. Position Summary: As our Merchandise and Retail Operations Intern, you will work closely with the Director, Merchandise and Retail Operations supporting online fulfillment, product displays, inventory tracking, and the opening of a new Mariners retail store. Key duties include organizing stock and updating digital or in-store product presentations. What You Will Do: Retail Operations Assist Director with daily tasks, sample tracking, and vendor coordination. Help with game-day retail operations, including inventory replenishment, merchandising, and customer service. Ensure store presentation consistently reflects organizational brand standards. Develop and maintain retail operating procedures and best practices. Help manage POS systems and retail technology platforms. E-Commerce & Digital Retail Coordinate fulfillment operations, shipping, and customer service. Collaborate with marketing on digital campaigns, email marketing, and product launches. Skills You Will Need: Good communication, strong attention to detail, and basic computer skills. Ability to work evenings, weekends, and holidays as required by the hockey calendar. Ability to stand for long periods and lift light boxes when needed. Qualifications: Study in Business, Marketing, Retail Management, Sports Management, or related field. Experience in retail, merchandising, e-commerce, or consumer products experience. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Our Team: The Maine Mariners are a proud member of the ECHL, the premier AA professional hockey league in North America and a key development pipeline to the National Hockey League. As the ECHL affiliate of the Boston Bruins, the organization benefits from a strong and collaborative relationship with one of hockey’s most historic and successful franchises. The organization is committed to delivering a first-class sports and entertainment experience while serving as a central pillar of the Portland community. The Mariners have built strong momentum in recent seasons, establishing a winning culture throughout the organization and advancing to the second round of the Kelly Cup Playoffs, while also driving significant growth in attendance, ticket sales, corporate partnerships, and overall revenue. This combination of on-ice success and business performance positions the club for continued growth and long-term success. Position Summary: As our Merchandise and Retail Operations Intern, you will work closely with the Director, Merchandise and Retail Operations supporting online fulfillment, product displays, inventory tracking, and the opening of a new Mariners retail store. Key duties include organizing stock and updating digital or in-store product presentations. What You Will Do: Retail Operations E-Commerce & Digital Retail Skills You Will Need: Qualifications: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

HockeyTeamwork OnlineMerchandise And Retail Operations Intern
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USA Lacrosse

Manager, Prospect Research & Portfolio Development

Sparks, MD, USPosted 30 Jul 2026

WHO IS USA LACROSSEUSA Lacrosse, a 501(c)(3) nonprofit corporation, is a Recognized Sports Organization of the United States Olympic & Paralympic Committee who proudly serves the sport by bringing the energy and excitement of our efforts to players, coaches, and officials every time they step on the field. We collaborate with passionate experts across the sport to create opportunities for people to enjoy the sport, learn about the game, and keep participants safe, ensuring everyone feels welcome. As the National Governing Body of men’s and women’s lacrosse in the United States, we support more than 400,000 members to provide national leadership, structure, and resources to fuel and unify the sport's growth and enrich the experience of its players, coaches, officials, parents, and program leaders. USA Lacrosse believes a diverse team best positions our organization to fulfill its mission. We strive to attract and maintain a team of talented and dedicated professionals who represent the diverse nature of our membership and the national lacrosse community. We are committed to a team culture that ensures everyone feels welcomed, valued, included, and heard.MissionAs the National Governing Body of lacrosse in the United States, USA Lacrosse fuels the growth, enriches the experience, and fields the best National Teams.Core ValuesWe Influence - Written and Verbal Communication We Serve - Customer FocusedWe Create & Innovate - CreativityWe Collaborate - Peer RelationshipsWe are Humble & Honest - Integrity and Trust We Embrace Individuality - DiversityWe Have Fun – Work Hard and Play HardIf this aligns with who you are and what you are looking for in an organization, keep reading. POSITION SUMMARYUSA Lacrosse is looking for an experienced Manager, Prospect Research & Portfolio Development to lead prospect research and portfolio development efforts to help our Foundation team identify, qualify, and engage prospective donors with major giving capacity. In this critical role you will build and manage the prospect research program, support the donor pipeline and portfolio management, and provide insights and recommendations to help Major Gift Officers make informed, strategic, data-driven, and timely decisions aligned with USA Lacrosse’s organizational priorities and goals.Partnering with the VP, Philanthropy, you will refine donor pipeline management practices through prospect identification, market and sector analysis, and data analysis to support portfolio optimization. This role provides reliable qualitative and quantitative data, trend analysis, and strategic insights to enable the Foundation team to plan effectively, operate efficiently, and advance the mission and goals of USA Lacrosse with diversity, equity, and inclusion embedded in its work.If you are an analytical thinker who has exceptional attention to detail and enjoys “digging in” and conducting research to help further fundraising efforts and initiatives, keep reading. This is an exciting time to join a mission-based organization as we prepare to compete in the LA28 Olympics and continue to grow the game of lacrosse, giving access to all who want to pick up a stick. A Typical Day Looks Like…Prospect Research & IdentificationDevelops, leads, and executes USA Lacrosse’s prospect research strategy to identify, qualify, and recommend prospective donors and funding opportunities to support organizational fundraising priorities and goals.Conducts in-depth research on prospective donors, foundations, and other funding sources with major giving capacity using wealth and propensity screening tools, relationship mapping resources, public records, news sources, and other relevant information.Identifies new major gift prospects by region, interest area, affinity, capacity, and alignment with USA Lacrosse programs and priorities, and shares leads with the appropriate Foundation team member(s) to support timely engagement and follow-up.Synthesizes research into concise, actionable reports, profiles, briefing materials, and recommendations for the VP, Philanthropy, President & CEO, Foundation team, Major Gift Officers, and leadership team as requested.Monitors and reports on relevant news, activity, and updates related to Foundation Board members, USA Lacrosse Operating Board members, foundations, major donors, and prospects, escalating timely information as appropriate.Serves as a subject matter expert (SME) on current supporters, prospects, and relevant external developments, proactively sharing insights to support USA Lacrosse’s fundraising strategy and relationship development.Supports the USA Lacrosse Foundation Board and volunteer committee-related research, reporting, and meeting preparation as requested.Prospect ManagementPartners with the VP, Philanthropy to strengthen prospecting systems, including team-wide protocols, information management practices, work management processes, and standard operating procedures, ensuring appropriate documentation of these practices and processes.Supports donor pipeline creation and optimization in partnership with the VP, Philanthropy and SR Manager, Annual Giving, including qualification criteria, landscape analysis, prospect tracking, and movement of qualified prospects through the pipeline.Manages portfolio development and optimization practices to support refined, focused, and balanced portfolios that align with USA Lacrosse’s fundraising goals and organizational priorities.Plans, organizes, and participates in regular prospect review meetings, providing donor insights, strategic recommendations, and portfolio guidance to support campaign development, engagement, cultivation, and solicitation planning.Prospect AnalysisUses analysis tools and practices to identify new prospects, pipeline opportunities, giving trends, and patterns within the prospect pool.Translates prospect and donor data into strategic recommendations to help the Foundation team prioritize opportunities, optimize portfolios, and make timely, data-driven decisions.Manages and maintains Salesforce reports, dashboards, tracking systems, and lists to monitor fundraising performance, prospect activity, portfolio health, and pipeline progress.Supports data accuracy and integrity in Salesforce by maintaining current donor and prospect information and promoting consistent data practices across the Foundation team.Serves as the SME on prospect and data analysis, helping USA Lacrosse continually assess, refine, and improve its fundraising practices and processes for stronger organizational performance. Is This You…Three (3) to five (5) years of experience in prospect research, donor intelligence, donor analysis, and/or portfolio development, ideally in a nonprofit, association, or foundation environment.Proven ability to research and analyze donor and market data, identify giving trends, and translate findings into actionable fundraising strategy recommendations, including philanthropic landscape/sector analysis to spot emerging donors and funding opportunities.Strong working knowledge of fundraising fundamentals, including, but not limited to, donor pipelines, portfolio management, prospect qualification/cultivation/solicitation, and pipeline management (assessing readiness, prioritizing leads, and assigning prospects by capacity, affinity, and timing).Experience producing research reports, donor/prospect profiles, briefing materials, and dashboards to communicate pipeline health and fundraising performance to staff and leadership.Intermediate to advanced computer skills with working knowledge of Microsoft 365 products, including Word, Excel, Outlook, Teams, and PowerPoint. Proficiency with donor database platforms (i.e., Salesforce, Blackbaud, or similar) and prospecting tools (i.e., Windfall, LexisNexis, or comparable platform).Working knowledge of AI-assisted tools for research and drafting, including ability to synthesize multi-source findings, summarize 990s and news coverage, and draft profiles/correspondence, ensuring consistent fact-checking before use in donor-facing materials.Excellent relationship-building skills with the ability to work collaboratively cross-departmentally and with external stakeholders (i.e., board members, donors, volunteers), with the ability to present a professional presence to represent USA Lacrosse.Strong organizational skills with the ability to multi-task, problem solve, and keep data organized for thorough analysis and reporting while meeting established deadlines and goals. This includes the ability to manage competing priorities and pivot as needed.Excellent communication skills, including interpersonal, written, and verbal with the ability to lead prospect/portfolio review meetings and present complex information in an easy-to-understand manner. Ability to exercise discretion and understand how to handle confidential information when necessary. Ability to work both independently and as part of a collaborative team in a hybrid (in-office/remote work) environment in a fast-paced, "roll up your sleeves" environment that delivers results. Willingness to learn about the sport of lacrosse and appreciate the need for developing funds to fuel its development and growth with diversity, equity, and inclusion in mind. Ability to align with USA Lacrosse’s Mission, Vision, and Values to support our initiatives and organizational goals. Expected Hours of WorkThis position is generally expected to work Monday through Friday from 8:30am to 5:00pm and occasionally requires longer hours or weekend work as related to events and other business needs. This is a hybrid position and works from the headquarters office in Sparks, MD three (3) days a week with the flexibility to work from home two (2) days a week. Compensation & Benefits OverviewThe base pay range for this position is $65,000 to $70,000, commensurate with experience, plus opportunity for annual incentive pay. USA Lacrosse offers a competitive benefits package including, but not limited to:Medical, Dental, and Vision insurance with multiple options (eligible the first of the month following 30 days of employment). Generous company paid Life and AD&D insurance.Company paid Long Term Disability (LTD) at one year of employment.403(b) retirement plan (eligible immediately upon hire), including a 4% employer contribution after one year of employment. Generous PTO, company paid holidays, bereavement, jury duty, and parental and maternity leave.Additional voluntary insurance options, such as supplemental benefits through Colonial and Nationwide pet insurance.Discounts on USA Lacrosse merchandise. Free onsite gym at HQ office. Free parking. Travel RequirementsTravel may be necessary up to 15% of the time (local, regional). Travel would involve the following mode(s) of travel: car, train, or air. Some out of area and overnight travel may be expected. EEO StatementUSA Lacrosse is an Equal Opportunity Employer committed to providing an environment of mutual respect. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin/ancestry, age, disability, genetic information (including family medical history), political affiliation, military status, veteran status, or any other status/characteristic protected under federal, state, or local law. USA Lacrosse believes diversity and inclusion among our team is critical to our success as an organization, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. WHO IS USA LACROSSEUSA Lacrosse, a 501(c)(3) nonprofit corporation, is a Recognized Sports Organization of the United States Olympic & Paralympic Committee who proudly serves the sport by bringing the energy and excitement of our efforts to players, coaches, and officials every time they step on the field. We collaborate with passionate experts across the sport to create opportunities for people to enjoy the sport, learn about the game, and keep participants safe, ensuring everyone feels welcome. As the National Governing Body of men’s and women’s lacrosse in the United States, we support more than 400,000 members to provide national leadership, structure, and resources to fuel and unify the sport's growth and enrich the experience of its players, coaches, officials, parents, and program leaders. USA Lacrosse believes a diverse team best positions our organization to fulfill its mission. We strive to attract and maintain a team of talented and dedicated professionals who represent the diverse nature of our membership and the national lacrosse community. We are committed to a team culture that ensures everyone feels welcomed, valued, included, and heard.MissionAs the National Governing Body of lacrosse in the United States, USA Lacrosse fuels the growth, enriches the experience, and fields the best National Teams.Core ValuesIf this aligns with who you are and what you are looking for in an organization, keep reading. POSITION SUMMARYUSA Lacrosse is looking for an experienced Manager, Prospect Research & Portfolio Development to lead prospect research and portfolio development efforts to help our Foundation team identify, qualify, and engage prospective donors with major giving capacity. In this critical role you will build and manage the prospect research program, support the donor pipeline and portfolio management, and provide insights and recommendations to help Major Gift Officers make informed, strategic, data-driven, and timely decisions aligned with USA Lacrosse’s organizational priorities and goals.Partnering with the VP, Philanthropy, you will refine donor pipeline management practices through prospect identification, market and sector analysis, and data analysis to support portfolio optimization. This role provides reliable qualitative and quantitative data, trend analysis, and strategic insights to enable the Foundation team to plan effectively, operate efficiently, and advance the mission and goals of USA Lacrosse with diversity, equity, and inclusion embedded in its work.If you are an analytical thinker who has exceptional attention to detail and enjoys “digging in” and conducting research to help further fundraising efforts and initiatives, keep reading. This is an exciting time to join a mission-based organization as we prepare to compete in the LA28 Olympics and continue to grow the game of lacrosse, giving access to all who want to pick up a stick. A Typical Day Looks Like…Prospect Research & IdentificationProspect ManagementProspect Analysis Is This You… Expected Hours of WorkThis position is generally expected to work Monday through Friday from 8:30am to 5:00pm and occasionally requires longer hours or weekend work as related to events and other business needs. This is a hybrid position and works from the headquarters office in Sparks, MD three (3) days a week with the flexibility to work from home two (2) days a week. Compensation & Benefits OverviewThe base pay range for this position is $65,000 to $70,000, commensurate with experience, plus opportunity for annual incentive pay. USA Lacrosse offers a competitive benefits package including, but not limited to: Travel RequirementsTravel may be necessary up to 15% of the time (local, regional). Travel would involve the following mode(s) of travel: car, train, or air. Some out of area and overnight travel may be expected. EEO StatementUSA Lacrosse is an Equal Opportunity Employer committed to providing an environment of mutual respect. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin/ancestry, age, disability, genetic information (including family medical history), political affiliation, military status, veteran status, or any other status/characteristic protected under federal, state, or local law. USA Lacrosse believes diversity and inclusion among our team is critical to our success as an organization, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

General Sports BusinessTeamwork OnlineManager, Prospect Research & Portfolio Development
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Detroit City FC

Social Media Coordinator

Detroit, MI, USPosted 30 Jul 2026

Social Media Coordinator Role DescriptionLocation: Detroit, MIAbout Detroit City FCDetroit City FC (DCFC) is a progressive, community-driven professional soccer club that embodies the spirit of Detroit’s resilience and pride. Known for its passionate supporter base and commitment to inclusivity, DCFC has become a symbol of innovation and connection, fostering meaningful relationships with fans, businesses, and the local community. As a member of the United Soccer League, DCFC is dedicated to excellence both on and off the pitch.With an eye towards future growth, DCFC is preparing for a transformative milestone: the opening of a new stadium, AlumniFi Field in 2027. To that end, the club is dedicated to winning matches, promoting the sport of soccer, fostering a diverse and inclusive environment, authentic storytelling, and making our city a safer and more equitable place.Position PurposeDetroit City FC is seeking a Social Media Coordinator to oversee the club’s daily publishing schedule, real-time posting, and performance tracking across all social and digital platforms. This role is focused on execution, data, and revenue impact—ensuring our digital channels consistently support ticket sales, merchandise, partnerships, and key club initiatives. The ideal candidate thrives in fast-paced, live-event environments and is excited to help turn digital engagement into measurable business results. Key ResponsibilitiesPublishing and Real-Time ExecutionOwn and manage the club’s social media content calendar across platforms, including Instagram, TikTok, Facebook, X/Twitter, YouTube, LinkedIn, BlueSky, and emerging channels. Schedule and publish content in alignment with match schedules, ticketing priorities, merchandise launches, and partnership deliverables. Provide real-time coverage for home matches, away matches, select team trainings, events, and community activations, including live updates, scorelines, and key moments. Coordinate with creator-focused staff to receive and deploy assets (graphics, video, photography) according to the planned publishing schedule. Help maintain accurate, timely information across team-owned digital platforms (social channels, website, app) in partnership with Communications and Marketing. Revenue-Focused Marketing SupportExecute social campaigns that support ticket sales, memberships, merchandise promotions, and special offers, using platform tools and best practices to drive clicks and conversions. Partner with Ticketing and Merchandise teams to ensure priority matches, key deadlines, and featured products are consistently and clearly messaged. Support paid social initiatives by trafficking assets, setting up posts and boosted content to spec, and monitoring performance with Marketing leadership. Collaborate with Partnership staff to fulfill digital sponsor deliverables, post partner content series, and support recaps with impression and engagement data. Data, Analytics, and ReportingTrack and analyze social media performance metrics, including reach, engagement, follower growth, click-through, and other key indicators. Build and maintain recurring reports and simple dashboards that visualize performance over time and connect social activity to ticketing, merchandise, and partnership objectives. Identify trends and optimization opportunities, and present insights and recommendations to Communications and Marketing leadership. Maintain organized documentation of campaigns, posts, and key metrics to support end-of-season reviews and sponsor recaps. Fan Engagement and Match Day DutiesMonitor comments, DMs, and mentions across platforms and respond or route inquiries in line with club guidelines, especially on match days. Attend all home matches to provide full live coverage via social channels; travel to select away matches as needed. Coordinate with broadcast, game operations, and communications staff to ensure consistent messaging and cross-promotion of streams, highlights, and sponsor content. Support post-match digital tasks such as posting final scores, highlights, quotes, and links provided by Communications and creator teams. Qualifications2–3 years of experience in social media coordination, digital marketing, or a related role; sports or live events experience preferred. Strong familiarity with major social platforms, publishing tools, and analytics dashboards (native or third-party). Excellent writing, editing, and communication skills with the ability to uphold a consistent, on-brand voice. Experience compiling metrics into clear reports or dashboards for internal stakeholders and/or partners. Comfort collaborating with creative teammates and working with digital assets (graphics, video, photo) and platform specs. Ability to work flexible hours, including evenings, weekends, and match days, and to thrive in a fast-paced environment. Passion for soccer, sports culture, and the Detroit community. Legally authorized to work in the United States. This position does not require a valid driver’s license.Reporting StructureThe Soccer Information Coordinator reports to the Communications Manager and works in close collaboration with the communications, marketing, operations, and broadcast teams. This position does not have direct supervisory responsibility but may coordinate tasks with interns, freelancers, and matchday media staff as assigned. Compensation and BenefitsCompetitive salary aligned with experience.Comprehensive benefits including health, and soon, retirement.Professional growth opportunities within a fast-evolving soccer club on the cusp of significant expansion.Supervisory ResponsibilityThis position has (or does not have) direct supervisory responsibilities. Work EnvironmentThis job operates in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to exchange ideas and information. This is a somewhat sedentary role; however, some filing is required. The position requires the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Detroit City Football Club LLC is an equal opportunity employer that abides by all Federal, State, and local employment laws.How to ApplyPlease submit your resume, a brief cover letter outlining your interest in Detroit City FC, and 2–3 examples of social media reports, dashboards, or campaign recaps you have created. Include links to any relevant professional social accounts or portfolios. Social Media Coordinator Role DescriptionLocation: Detroit, MIAbout Detroit City FCDetroit City FC (DCFC) is a progressive, community-driven professional soccer club that embodies the spirit of Detroit’s resilience and pride. Known for its passionate supporter base and commitment to inclusivity, DCFC has become a symbol of innovation and connection, fostering meaningful relationships with fans, businesses, and the local community. As a member of the United Soccer League, DCFC is dedicated to excellence both on and off the pitch.With an eye towards future growth, DCFC is preparing for a transformative milestone: the opening of a new stadium, AlumniFi Field in 2027. To that end, the club is dedicated to winning matches, promoting the sport of soccer, fostering a diverse and inclusive environment, authentic storytelling, and making our city a safer and more equitable place.Position PurposeDetroit City FC is seeking a Social Media Coordinator to oversee the club’s daily publishing schedule, real-time posting, and performance tracking across all social and digital platforms. This role is focused on execution, data, and revenue impact—ensuring our digital channels consistently support ticket sales, merchandise, partnerships, and key club initiatives. The ideal candidate thrives in fast-paced, live-event environments and is excited to help turn digital engagement into measurable business results. Key ResponsibilitiesPublishing and Real-Time ExecutionRevenue-Focused Marketing SupportData, Analytics, and ReportingFan Engagement and Match Day Duties QualificationsThis position does not require a valid driver’s license.Reporting StructureThe Soccer Information Coordinator reports to the Communications Manager and works in close collaboration with the communications, marketing, operations, and broadcast teams. This position does not have direct supervisory responsibility but may coordinate tasks with interns, freelancers, and matchday media staff as assigned. Compensation and BenefitsCompetitive salary aligned with experience.Comprehensive benefits including health, and soon, retirement.Professional growth opportunities within a fast-evolving soccer club on the cusp of significant expansion.Supervisory ResponsibilityThis position has (or does not have) direct supervisory responsibilities. Work EnvironmentThis job operates in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to exchange ideas and information. This is a somewhat sedentary role; however, some filing is required. The position requires the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Detroit City Football Club LLC is an equal opportunity employer that abides by all Federal, State, and local employment laws.How to ApplyPlease submit your resume, a brief cover letter outlining your interest in Detroit City FC, and 2–3 examples of social media reports, dashboards, or campaign recaps you have created. Include links to any relevant professional social accounts or portfolios.

SoccerTeamwork OnlineSocial Media Coordinator
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Washington Spirit

Manager, Retention and Growth

Falls Church, VA, USPosted 30 Jul 2026

The Washington Spirit is seeking a Manager, Retention and Growth who will lead the development and execution of fan engagement, retention, and growth strategies through email marketing, web, and SMS. This position owns the execution of digital growth and retention initiatives, leads a small team to execute campaigns and optimizations, and translates data insights into actionable improvements that enhance fan experiences and drive revenue growth. The Manager will collaborate across departments to integrate growth and retention efforts with ticketing, merchandise, and community engagement programs. The ideal candidate is a strategic thinker and team leader with strong digital marketing expertise, a passion for sports and fan engagement, and the ability to balance analytical rigor with creative problem-solving. You'll thrive in a fast-paced environment, take ownership of outcomes, and develop your team through coaching and feedback. Key Responsibilities Email Marketing and SMS Strategy & Execution Develop and execute comprehensive email marketing and SMS strategy aligned with organizational goals for fan retention, engagement, and revenue Lead segmentation, personalization, and targeting strategy to maximize relevance and campaign performance Set performance targets and optimize campaigns through testing, analytics, and continuous improvement Manage email calendar planning, content briefs, and cross-functional coordination Coach coordinator on best practices and hold performance to standard Web Content & User Experience Strategy Own strategy for fan-facing website, ensuring content is engaging, up-to-date, and optimized for conversions Manage web agency and set priorities for website improvements, personalization features, and UX enhancements Analyze user behavior and conversion data to identify opportunities for improvement Data Analysis, Insight Development & Reporting Regularly analyze campaign, website, and retention metrics to identify trends and drivers Translate data into insights and strategic recommendations for optimization Develop regular reports and dashboards for leadership on email, web, and retention performance Present findings and recommendations with clarity about what's driving results and what should change Fan Segmentation, Personalization & Growth In partnership with the Strategy & Analytics team, implement fan segmentation model to inform targeted marketing across channels Design personalized experiences and messaging to increase engagement and lifetime value Identify fan cohorts with retention risk and develop strategies to intervene and re-engage Cross-Functional Leadership & Collaboration Partner with ticketing, merchandise, sponsorship, and content teams on integrated campaigns Identify relevant stakeholders early for upcoming initiatives and maintain relationships throughout Coordinate promotional efforts across digital channels to maximize integrated impact Communicate timelines, dependencies, and requirements clearly to partners Team Development & Performance Coach coordinator on skill development, campaign execution, and analytical thinking Provide regular feedback tied to competency expectations and performance standards Hold team accountable for quality of work and timeliness of delivery Sales Operations & Reporting Maintain accurate and up-to-date records of all campaign activities Collaborate with sales on their CRM outreach, pipeline activity, performance metrics, and strategic initiatives Support additional marketing and revenue reporting monthly Qualifications & Experience Required Bachelor's degree in Marketing, Digital Media, Business, Communications, or related field 3 to 5 + years of experience in digital marketing with demonstrated expertise in email marketing and web optimization Strong communication, interpersonal, and relationship-building skills Highly motivated, goal-oriented, and proactive with a positive attitude Ability to manage multiple priorities in a fast-paced environment Willingness to work flexible hours, including game days, evenings, weekends, and events Proficiency in Microsoft Office Suite Preferred Experience leading or supporting a 1-2 person team or managing multiple complex projects Experience managing email marketing platforms and web CMS tools (particularly HubSpot, but also open to experience with Mailchimp, Salesforce Marketing Cloud, Klaviyo or similar) Strong proficiency with web analytics tools (Google Analytics, Adobe Analytics) Experience working in professional or collegiate sports, entertainment, or membership-based organizations Familiarity with CRM systems and marketing automation platforms Knowledge of AEO, SEO, SEM, and paid advertising channels Key Competencies Passion for sports and delivering exceptional fan experiences Strong analytical and data-driven mindset Strategic thinking and ability to translate insights into action Excellent organizational and time management skills Ability to build authentic relationships and collaborate across functions Results-driven focus with accountability for outcomes Adaptability and resilience in fast-paced environment Team leadership and coaching capability Attention to detail and process-oriented Location This role is based in Falls Church, VA, with a hybrid work structure and frequent presence at matches in Washington DC. About the Washington Spirit The Washington Spirit is a founding club of the National Women's Soccer League (NWSL), proudly representing the Washington, DC metropolitan area. It is the first franchise to have a minority woman hold a majority stake. A visionary entrepreneur, Michele Kang, is leading a new era for women's sports with a vision to: Become the most preeminent sports organization in the world Build a high-performance culture of winning on and off the pitch Train women as women Motivate and inspire the next generation of girls and women We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. The Washington Spirit is seeking a Manager, Retention and Growth who will lead the development and execution of fan engagement, retention, and growth strategies through email marketing, web, and SMS. This position owns the execution of digital growth and retention initiatives, leads a small team to execute campaigns and optimizations, and translates data insights into actionable improvements that enhance fan experiences and drive revenue growth. The Manager will collaborate across departments to integrate growth and retention efforts with ticketing, merchandise, and community engagement programs. The ideal candidate is a strategic thinker and team leader with strong digital marketing expertise, a passion for sports and fan engagement, and the ability to balance analytical rigor with creative problem-solving. You'll thrive in a fast-paced environment, take ownership of outcomes, and develop your team through coaching and feedback. Key Responsibilities Email Marketing and SMS Strategy & Execution Web Content & User Experience Strategy Data Analysis, Insight Development & Reporting Fan Segmentation, Personalization & Growth Cross-Functional Leadership & Collaboration Team Development & Performance Sales Operations & Reporting Qualifications & Experience Required Preferred Key Competencies Location This role is based in Falls Church, VA, with a hybrid work structure and frequent presence at matches in Washington DC. About the Washington Spirit The Washington Spirit is a founding club of the National Women's Soccer League (NWSL), proudly representing the Washington, DC metropolitan area. It is the first franchise to have a minority woman hold a majority stake. A visionary entrepreneur, Michele Kang, is leading a new era for women's sports with a vision to: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

SoccerTeamwork OnlineManager, Retention And Growth
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Legends Global

Game-Day Stadium Operations (Part-Time Staff)

Berea, OH, USPosted 30 Jul 2026

THE ROLEThe Huntington Bank Field Stadium Operations department is seeking individuals to assist with game day operations and related set-up and tear down. This is a part time position to assist with NFL home games (preseason, regular season, and potential postseason) and special events including but not limited to concerts, soccer matches, and private events. Individuals will also be expected to assist on the day(s) leading up to these events, with potential opportunities to assist on extended set-up and tear-down days.ESSENTIAL DUTIES & RESPONSIBILITIESStaff will assist with set up and tear down of game day activations, signage, ADA seating, walkthrough metal detectors, and other duties as assigned. Staff will also support other departments within Huntington Bank Field as well as completing other tasks as needed throughout event days.QUALIFICATIONSAvailability to work long and irregular hours including nights, weekends, holidays, and special events.Ability to walk, stand, and climb stairs/ramps during entire shift (8-12 hours).Ability to lift, carry, and transport items in excess of 25 pounds.Ability to multi-task and work well in a fast-paced environment.A professional demeanor and the ability to interact with fans and staff appropriately.Reliable transportation that will allow the employee to be punctual to and from Huntington Bank Field.LEGENDS GLOBALLegends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!WORKING CONDITIONSLocation: On Site - Huntington Bank Field PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.NOTE:The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Part-timeSoccerTeamwork OnlineGame Day Stadium Operations (part Time Staff)
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FIFA

Ticketing General Public Customer Care Analyst

BrazilPosted 29 Jul 2026

Ticketing General Public Customer Care Analyst Department: Ticketing, Hospitality & Stadium RevenueEmployment Type: Fixed Term - Full TimeLocation: BrazilDescriptionFIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.THE POSITION Reporting organizationally to the Ticketing CRM Senior Manager and the Ticketing General Public Customer Care Coordinator, the Ticketing General Public Customer Care Analyst will support Ticketing and Hospitality efforts for the FIFA Women's World Cup 2027™. This role will be responsible for the implementation, monitoring and continuous improvement of the customer care strategies and processes for General Public Customers, ensuring compliance with the applicable sales strategy and the FIFA ticketing requirements and regulations. The Customer Care Analyst focuses particularly on the analysis and performance optimization of ticketing customer care for the FIFA Women's World Cup 2027, with a focus on both national and international clients. KEY RESPONSIBILITIES Support the design and monitor the performance of customer care strategies and processes across all communication channels established (contact forms, call centers, chatbot, emails, etc.), flagging adjustments needed for consistency and effectiveness. Support the Customer Care Manager in overseeing outsourced customer care and call center service providers, monitoring service setups and delivery against agreed requirements and service levels. Support the design of training content and monitor training completion and effectiveness for customer care staff and call center teams, in line with the sales strategy and FIFA ticketing requirements and regulations. Review and validate customer care ticketing processes (back office and onsite) on a sample basis to ensure adherence to standards. Monitor adherence to escalation processes across teams and report on deviations for correction. Design and implement quality control procedures to detect deviations from requirements early and flag them for timely correction. Support the design, implementation and ongoing optimization of automated and manual case management processes within the CRM systems in use. Analyze customer care and call center performance data to identify opportunities to increase agent productivity and customer satisfaction, and support the implementation of resulting solutions. Proactively identify and report on patterns and risks, and support the design of processes to mitigate them. Monitor and report on Customer Care process compliance with FIFA functional area requirements (Legal, Sustainability, Data Protection, Finance, etc.), flagging gaps for resolution. Analyze and report regularly on KPIs and the effectiveness of customer care and call center services, using CRM and other systems. Coordinate the quality assurance checks performed across the customer care operation and consolidate findings into regular reporting. Maintain version control and archiving of the customer care and call center knowledge base, across all languages, ensuring accuracy and accessibility. YOUR PROFILE Right to work in Brazil. Fluent in English (spoken and written) Fluent in Portuguese (spoken and written) Ability to re-locate to Rio de Janeiro. SKILLS FRAMEWORK ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyse one’s behaviour, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculate risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans. EDUCATION & QUALIFICATIONS Bachelor's or Master's degree or equivalent in relevant areas. WORK EXPERIENCE Experience working within large, multicultural operational structures (in-house staff and external service providers), collaborating toward a shared operational goal. Experience supporting Ticketing Customer Care operations on major international sports events, with exposure to recruitment, training and project delivery processes. Experience planning, monitoring and analysing ticketing customer care strategies and processes for world-scale projects; prior exposure to International Sports Events, including previous FIFA World Cups, is an advantage. Venue and onsite operations experience for ticketing and/or sport events. Experience in an analytical or customer care operations role during previous FIFA World Cups or comparable major international sports events is advantageous. Strong cross-functional collaboration skills, able to work effectively within multicultural teams. Strong communication, analytical and problem-solving skills. LANGUAGES Fluent in English and Portuguese, spoken and written. Spanish and/or additional languages is highly advantageous. TECHNOLOGY Proficient in MS Office (Excel, Word, PowerPoint, Monday) and planning software and online collaboration tools CRM software for case management, including automatic and manual management of the cases. FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team. Reporting organizationally to the Ticketing CRM Senior Manager and the Ticketing General Public Customer Care Coordinator, the Ticketing General Public Customer Care Analyst will support Ticketing and Hospitality efforts for the FIFA Women's World Cup 2027™. This role will be responsible for the implementation, monitoring and continuous improvement of the customer care strategies and processes for General Public Customers, ensuring compliance with the applicable sales strategy and the FIFA ticketing requirements and regulations. The Customer Care Analyst focuses particularly on the analysis and performance optimization of ticketing customer care for the FIFA Women's World Cup 2027, with a focus on both national and international clients. KEY RESPONSIBILITIES SKILLS FRAMEWORK ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyse one’s behaviour, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculate risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans. EDUCATION & QUALIFICATIONS Bachelor's or Master's degree or equivalent in relevant areas. WORK EXPERIENCE LANGUAGES Fluent in English and Portuguese, spoken and written. Spanish and/or additional languages is highly advantageous. TECHNOLOGY

Full-timeGeneral Sports BusinessFIFATicketing, Hospitality & Stadium RevenueFixed Term - Full TimeBrazil
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Legends Global

Merchandise Associate at AT&T Stadium

Arlington, TX, USPosted 29 Jul 2026

LEGENDS GlobalLegends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!JOB SUMMARY: The Merchandise Associate plays a key role in creating an unforgettable game day experience for fans. Our retail team is dedicated to delivering exceptional service, showcasing merchandise with pride, and ensuring every fan leaves with a legendary impression. If you’re passionate about retail, have an outgoing personality, enjoy connecting with fans, and thrive in a team-driven environment, this is the role for you.ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:Deliver exceptional customer service by greeting fans, identifying their needs, and making personalized sales recommendations.Maintain an energetic, positive, and engaging atmosphere for both fans and team members.Operate point-of-sale (POS) systems with accuracy and efficiency.Present and upsell merchandise by highlighting features, benefits, and promotions.Support merchandising standards, including plan-o-gram execution, product placement, and visual displays.Assist with store set-up, restocking, cleaning, and maintaining an organized sales floor.Participate in inventory management, including counts, accuracy checks, and control procedures.Stay informed on current promotions, in-store events, and venue events to better assist fans.Collaborate with the team to ensure gift shop/event retail locations are prepared and visually appealing.All other duties as assigned.PREFERRED QUALIFICATIONS:Excellent communication and sales skills with the ability to engage diverse fan groups.Ability to receive and apply feedback to improve performance.Willingness to work extended hours, weekends, and overtime during events.High school diploma, GED, or equivalent experience in a retail or customer service environment.Accuracy in handling cash, POS transactions, and opening/closing procedures.Ability to lift up to 50 lbs. and remain standing for long periods.Self-motivated, flexible, and able to work both independently and as part of a team.Availability for 35–40+ hours per week, with flexibility to assist in other areas as needed.WORKING CONDITIONSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.Location: On Site at the Cowboys Club at AT&T StadiumEqual Opportunity StatementLegends & ASM Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Motorsport & RacingTeamwork OnlineMerchandise Associate At At&t Stadium
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Blueprint Sports

Manager/Director Fan Engagement & Experiences - 1PACK

Raleigh, NC, USPosted 29 Jul 2026

ABOUT BLUEPRINT SPORTS AGENCY: At Blueprint Sports Agency, we build and operate NIL and revenue models that are sustainable, compliant, and aligned with our campus partners’ priorities. Since 2021, our team has helped raise and direct more than $170 million in NIL compensation to college athletes, giving departments clearer roster strategies, stronger donor engagement, and more predictable revenue streams.About 1PACK: One Pack is the NIL collective supporting the Wolfpack and empowering NC State student-athletes to build, grow, and monetize their personal brands. We unite fans, alumni, businesses, and community partners to create meaningful NIL opportunities; from corporate sponsorships and brand partnerships to fundraising, member events, and community engagement. Powered by Blueprint Sports, the nation’s leading NIL services agency, One Pack delivers the infrastructure and support that strengthens student-athletes today and elevates the future of NC State Athletics. POSITION HIGHLIGHTS:Membership Program – The Director Fan Engagement & Experiences will assist the Executive Director with defining the membership program and growth strategy and be the primary owner of developing, implementing, and executing member solicitation and stewardship programs for the property’s fan membership program. This will include defining and administering membership program benefits and activities; creating solicitation materials and promotions; providing education on NIL (Name, Image and Likeness) fundraising policies and regulations and insights on the impact previous funding has made; tracking progress of membership growth and activities; working with key stakeholders across the school, alumni base, and community to drive membership and retention; and providing strategic summaries for Collective and BPS leadershipEvents - Solicit, plan, and manage the setup and execution of local events hosted by the property, ensuring they meet NC State Athletics expectations, brand standards, and revenue objectives. Develop and maintain strong relationships with student-athletes, coaches, athletics staff, school and conference representatives, and third-party vendors to support smooth event operations. Maintain up-to-date knowledge of the college events landscape and trends in the local community and broader sports industry, applying insights to enhance event concepts and experiences. Coordinate and manage background research on potential events, clients, and customers, proactively preparing briefs and summaries for senior members of Blueprint Sports leadership and Wolfpack athletic administration. Provide hands-on guidance and direction to event support staff and game-day personnel to ensure operational excellence and high-quality experience for all stakeholders. Design and execute fan and donor-facing experiences tailored to student-athletes, alumni, and the local community, with a focus on engagement, storytelling, and measurable outcomes.Additional Revenue Programming - Assist the third-party leadership team in defining and evolving revenue programs and growth strategies, serving as the day-to-day owner for executing these initiatives across the local community and the greater regional area. Develop and run solicitation campaigns and promotions for sweepstakes, auctions, exclusive facility tours, and on/off-campus events, aligning each initiative with revenue and engagement goals. Collaborate, along with athletics department leadership, with key stakeholders across the school, alumni base, donor community, and local partners to drive participation, revenue growth, and long-term supporter retention. Prepare clear strategic recaps and performance summaries for Athletics and the third-party leadership team, using data and insights to recommend optimizations and future growth opportunities.QUALIFICATIONS:The ideal candidate will possess the following characteristics, traits, and experience: Bachelor's degree from a four-year accredited college or university, NC State alumni, and/or former student-athlete preferred but not requiredAt least two (2) to three (3) years of experience in sports, consumer marketing, fundraising/development, or B2B sales within media/agency/radio/TV sales, or talent representationAt least one (1) to two (2) years of experience organizing and running eventsDemonstrated understanding of Name, Image, and Likeness (NIL) as it relates to the collegiate athletics space preferred but not requiredProven track record of quickly developing and maintaining strong and lasting relationships with relevant internal and external stakeholdersPossess a conscientious attention to detail and excellent problem-solving skillsDemonstrate a high level of integrity and honesty and has a reputation as the person who always does the right/fair thingBe proactive and self-motivated by a will to achieve results and winMust possess an entrepreneurial mindsetAbility to thrive in a fast-paced environment and deliver high-level resultsAbility to work nights/weekends/sporting events and travel (<10%) as neededDemonstrated proficiency in Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) and Google Suite(s)Role is located in or near NC State campus in Raleigh, NCWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.ABOUT BLUEPRINT SPORTS AGENCY: At Blueprint Sports Agency, we build and operate NIL and revenue models that are sustainable, compliant, and aligned with our campus partners’ priorities. Since 2021, our team has helped raise and direct more than $170 million in NIL compensation to college athletes, giving departments clearer roster strategies, stronger donor engagement, and more predictable revenue streams.About 1PACK: One Pack is the NIL collective supporting the Wolfpack and empowering NC State student-athletes to build, grow, and monetize their personal brands. We unite fans, alumni, businesses, and community partners to create meaningful NIL opportunities; from corporate sponsorships and brand partnerships to fundraising, member events, and community engagement. Powered by Blueprint Sports, the nation’s leading NIL services agency, One Pack delivers the infrastructure and support that strengthens student-athletes today and elevates the future of NC State Athletics. POSITION HIGHLIGHTS:QUALIFICATIONS:The ideal candidate will possess the following characteristics, traits, and experience: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

General Sports BusinessTeamwork OnlineManager Director Fan Engagement & Experiences 1pack
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