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Fortress US

Client Success Manager

Orlando, FL, USPosted 4 Sept 2026

Title: Client Success ManagerReports to: Senior Director of Client StrategyStatus: Full-Time, Non-ExemptJob Location: Orlando, FL (Hybrid)Summary of the JobFortress US is seeking a Client Success Manager to join its Client Success Team, reporting directly to the Senior Director of Client Strategy. The Client Success Manager will be assigned a portfolio of select clients across North America and serve as their primary point of contact at Fortress US. The Client Success Manager is responsible for managing the day-to-day client relationship while delivering a high level of service throughout the client lifecycle. Key responsibilities include endto-end communication regarding client projects and requests, oversight of the overall service experience, conducting business strategy and goal setting sessions, ensuring contracted services are delivered, and actively monitoring project progress. The Client Success Manager will conduct virtual meetings with each client on a weekly or bi-weekly basis, in addition to annual on-site meetings focused on business strategy, performance, and future client goals.This role requires a strong sense of ownership and accountability for assigned clients, projects, and requests. The Client Success Manager will be responsible for managing requests while maintaining excellent communication with both internal teams and external stakeholders. Identifying potential roadblocks, escalating issues appropriately, and ensuring all parties remain informed throughout requests are critical to the success of this role. The Client Success Manager will work closely with internal development teams to maintain project momentum, manage priorities, and ensure client expectations and deadlines are consistently met.Strong documentation and record-keeping are essential to this role. The Client Success Manager will be responsible for accurately documenting client communications, project requirements, requests, decisions, and next steps to ensure information is clear and accessible across internal teams. Project requests should provide sufficient detail and context for stakeholders to easily understand the scope, requirements, priorities, and current status of each initiative. The Client Success Manager is also expected to maintain thorough, organized records and provide timely updates as projects, requests, and client needs evolve.Client education and ongoing product training are also key components of this role. The Client Success Manager will be responsible for ensuring assigned clients have a strong understanding of Fortress US products, services, and functionality and are equipped to use them effectively. As products and features are updates or evolve, the Client Success Manager will proactively communicate relevant changes, provide additional training and education as needed, and help clients understand how new or enhanced functionality can support their business objectives.The ideal candidate for this job is a natural problem-solver with a proven ability of being able to develop and maintain strong, professional client relationships. Successful candidates will demonstrate a positive and professional attitude and be a team player, while exhibiting integrity, reliability, and commitment to exceptional service. The role requires a strong sense of urgency and the ability to effectively manage multiple priorities at once in a fast-paced environment. This is an excellent opportunity for a highly motivated, proactive self-starter to join a fast-paced and rapidly growing sports technology company! This position will be based in our Orlando, Florida office. If you do not already reside in the Orlando area, you must be willing to relocate. Travel up to 25% of the time will be expected.For the first 90 days, this role will be required to work fully onsite for onboarding and training. After the initial 90-day period, the role will transition to a hybrid work schedule.. About Fortress USFortress US is part of the global Fortress group that provides fan engagement technology to more than 160 sports teams, leagues, properties and entertainment venues across the world. We provide technology that facilitates access control, loyalty program administration and mobile payments. We are a dynamic and nimble company with a family vibe. While we work hard, we also get the opportunity to be part of and attend lots of cool sports and entertainment events. We also offer competitive benefits including:Health Insurance with complimentary employee-only coverage options and generous contributions toward dependent coverageDental InsuranceVision InsuranceEmployer-paid Life Insurance, AD&D and LTD coverage401(k) with a generous matchGenerous PTOPaid family and medical leaveEssential Duties and Responsibilities of the Job*Serve as the primary day-to-day contact for an assigned portfolio of Fortress US clients across North AmericaManage client relationships throughout the full service lifecycle, ensuring a consistent, responsive, and professional client experienceManage client projects, requests, and issues from initial submission through completionPartner closely with internal development teams to communicate client needs, establish priorites, track progress, and ensure client expectations and deadlines are metLead weekly or bi-weekly client meetings to review active projects, outstanding requests, service updates, and upcoming initiativesMaintain comprehensive documentation of client communications, project requirements, action items, and status updates to provide internal teams with clear understanding of scope and expectationsEnsure contracted products and services are being delivered effectively and identify opportunities to address service gaps or evolving client needsMaintain a strong understanding of assigned client businesses, objectives, and use of Fortress US products and services to support long-term client successRepresent Fortress US professionally during client meetings, presentations, strategic discussions, and other client-facing engagementsOccasional evening or weekend work may be necessaryPerform other duties and responsibilities as assigned to support the Client Success team and the broader business objectives*In addition to what is described above, the Client Success Manager may be assigned other duties and responsibilities.QualificationsA bachelor’s degree in a communications or business management-related subject3+ years of experience in client success, account management, project management, customer success, or a related client-facing roleExcellent verbal communication, presentation, and public speaking skills with demonstrated confidence leading meetings, business reviews, and strategic discussions both internally and with external stakeholdersProven ability to build, maintain, and strengthen professional client relationshipsExcellent written communication and documentation skillsProvide ongoing client education and product training to ensure clients understand and effectively utilize Fortress US products and servicesStrong organizational and project management skills with demonstrated ability to manage multiple clients, projects, and deadlines simultaneouslyDetail-oriented with the ability to maintain accuracy while working in a fast-paced, deadline driven environmentAbility to prioritize competing requests and respond to client needs with an appropriate sense of urgencyProfessional, dependable, and solutions-oriented approach to client serviceAbility to travel periodically for annual client meetings, strategy sessions, and other company or client needsExperience within sports, live events, or a related insustry is preferred but not requiredCRM experience is preferred but not required (i.e., SalesForce, Microsoft Dynamics, and Hub Spot, etc.)Physical RequirementsFrequent communication both verbal and written, using computers, devices, and phones.Regular interaction with staff, management, clients, external consultants, and similar stakeholders.Frequent standing, sitting, and moving within the workplace.Use vision and hearing to identify, observe, and assess.Heavy daily use of personal computer and phones to complete essential job functions.May drive a vehicle if needed.Occasionally lifts and moves material or objects weighing less than 20 lbs.Fortress US, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by lawTitle: Client Success ManagerReports to: Senior Director of Client StrategyStatus: Full-Time, Non-ExemptJob Location: Orlando, FL (Hybrid)Summary of the JobFortress US is seeking a Client Success Manager to join its Client Success Team, reporting directly to the Senior Director of Client Strategy. The Client Success Manager will be assigned a portfolio of select clients across North America and serve as their primary point of contact at Fortress US. The Client Success Manager is responsible for managing the day-to-day client relationship while delivering a high level of service throughout the client lifecycle. Key responsibilities include endto-end communication regarding client projects and requests, oversight of the overall service experience, conducting business strategy and goal setting sessions, ensuring contracted services are delivered, and actively monitoring project progress. The Client Success Manager will conduct virtual meetings with each client on a weekly or bi-weekly basis, in addition to annual on-site meetings focused on business strategy, performance, and future client goals.This role requires a strong sense of ownership and accountability for assigned clients, projects, and requests. The Client Success Manager will be responsible for managing requests while maintaining excellent communication with both internal teams and external stakeholders. Identifying potential roadblocks, escalating issues appropriately, and ensuring all parties remain informed throughout requests are critical to the success of this role. The Client Success Manager will work closely with internal development teams to maintain project momentum, manage priorities, and ensure client expectations and deadlines are consistently met.Strong documentation and record-keeping are essential to this role. The Client Success Manager will be responsible for accurately documenting client communications, project requirements, requests, decisions, and next steps to ensure information is clear and accessible across internal teams. Project requests should provide sufficient detail and context for stakeholders to easily understand the scope, requirements, priorities, and current status of each initiative. The Client Success Manager is also expected to maintain thorough, organized records and provide timely updates as projects, requests, and client needs evolve.Client education and ongoing product training are also key components of this role. The Client Success Manager will be responsible for ensuring assigned clients have a strong understanding of Fortress US products, services, and functionality and are equipped to use them effectively. As products and features are updates or evolve, the Client Success Manager will proactively communicate relevant changes, provide additional training and education as needed, and help clients understand how new or enhanced functionality can support their business objectives.The ideal candidate for this job is a natural problem-solver with a proven ability of being able to develop and maintain strong, professional client relationships. Successful candidates will demonstrate a positive and professional attitude and be a team player, while exhibiting integrity, reliability, and commitment to exceptional service. The role requires a strong sense of urgency and the ability to effectively manage multiple priorities at once in a fast-paced environment. This is an excellent opportunity for a highly motivated, proactive self-starter to join a fast-paced and rapidly growing sports technology company! This position will be based in our Orlando, Florida office. If you do not already reside in the Orlando area, you must be willing to relocate. Travel up to 25% of the time will be expected.For the first 90 days, this role will be required to work fully onsite for onboarding and training. After the initial 90-day period, the role will transition to a hybrid work schedule.. About Fortress USFortress US is part of the global Fortress group that provides fan engagement technology to more than 160 sports teams, leagues, properties and entertainment venues across the world. We provide technology that facilitates access control, loyalty program administration and mobile payments. We are a dynamic and nimble company with a family vibe. While we work hard, we also get the opportunity to be part of and attend lots of cool sports and entertainment events. We also offer competitive benefits including:Essential Duties and Responsibilities of the Job**In addition to what is described above, the Client Success Manager may be assigned other duties and responsibilities.QualificationsPhysical RequirementsFortress US, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law

General Sports BusinessTeamwork OnlineClient Success Manager
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Fortress US

Sr. Marketing Manager

Arlington, VA, USPosted 4 Sept 2026

Job Summary: Fortress US is seeking a Sr. Marketing Manager to join its Marketing Department, reporting to the Vice President, Business & Development. This role drives the execution of Fortress US's marketing plans and processes, working closely with executives on brand strategy while independently leading day-to-day marketing operations and delivery. .Key responsibilities include implementing marketing strategy and brand positioning set in partnership with the President; representing Fortress US at industry events and conferences; owning content strategy across web, social, and email channels; leading brand and creative execution; and managing budgets, vendors, and agency relationships. The Sr. Marketing Manager collaborates closely with Sales, Operations, Events, and executive leadership to align marketing with business goals.The ideal candidate has 5+ years of progressive marketing experience, including brand strategy and team management, strong creative judgment, and a bias toward action — someone who can execute hands-on without heavy oversight.This is a great opportunity for a strategic, hands-on marketing leader ready to help shape the brand of a growing organization. Willingness to travel for events and conferences is required. Duties/Responsibilities: Leadership & Marketing Strategy Define and own Fortress US's overall marketing, ensuring alignment with corporate positioning, business objectives, and brand guidelines Set strategic direction for growing brand awareness and expanding into new geographic and market segments, partnering with business development and executive leadership to attract new customers and strategic partners Establish KPIs, reporting structures, and success metrics for the marketing function; evaluate ROI across campaigns and initiatives Ensure marketing initiatives align with approved budgets, organizational goals, and contractual commitments Represent Fortress US at industry events, trade shows, and conferences, in both a strategic and on-the-ground execution capacity Develop pre-event, on-site, and post-event marketing collateral (invitations, signage, presentations, follow-up campaigns) that support attendance and pipeline goals Coordinate logistics and marketing needs for sponsorships, speaking engagements, and booth presence as needed Digital Marketing Own content strategy and the editorial calendar for Fortress US's owned channels (website, social media, email, LinkedIn, etc.), setting standards for tone, quality, and cadence Oversee website content strategy, updates, and ongoing optimization Manage social media platforms, content calendars, and posting cadence Write, edit, and refine key marketing communications and materials Monitor engagement metrics and performance analytics to guide digital strategy Brand & Creative Lead the design of new brand assets, guidelines, and visual identity elements in partnership with design resources (internal or agency) Ensure brand consistency across all marketing touchpoints — digital, print, event, and internal communications Bring fresh creative concepts to campaigns, presentations, and collateral that elevate Fortress US's market presence Execution & Cross-Functional Collaboration Serve as a hands-on executor who can independently drive deliverables from concept to completion, not just manage from a distance Collaborate cross-functionally with Sales, Operations, Events, and Leadership to align marketing efforts with broader business objectives Manage relationships with external vendors, agencies, and freelance creative/production partners Develop and manage marketing budgets, ensuring efficient allocation of resources across initiatives Education and Experience: 5+ years of progressive marketing experience, including brand strategy, digital marketing, and integrated campaign management Proven experience managing a marketing and/or creative services team, including direct people management Experience overseeing external agency partners, including budget and performance management Experience with event or conference marketing strongly preferred Strong eye for brand and design, with experience developing or evolving brand identity systems Proficiency with digital marketing tools and platforms (e.g., marketing automation, HubSpot, Google Analytics, social media management, email platforms)• Excellent project management skills with the ability to manage multiple deliverables, budgets, and deadlines simultaneously Strong written and verbal communication skills; comfortable presenting to boards, committees, and executive leadership A bias toward action — able to both set strategy and execute hands-on without heavy oversight Bachelor's degree in Marketing, Communications, Business, or related field (or equivalent experience) Willingness to travel for events and conferences as needed Required Skills/Abilities: Strong strategic and analytical thinking, with the ability to translate business goals into actionable marketing plans Exceptional written and verbal communication skills, with the ability to tailor messaging for executive, client, and public audiences Demonstrated leadership and people-management skills, including coaching, delegation, and performance management Strong creative judgment and eye for design, brand consistency, and visual storytelling Proficiency with digital marketing and analytics platforms (e.g., Google Analytics, CRM, marketing automation, social media management tools) Skilled in budget development, forecasting, and financial accountability for marketing spend Ability to manage multiple projects, priorities, and deadlines simultaneously in a fast-paced environment Strong negotiation and vendor/agency management skills High degree of professionalism, discretion, and sound judgment in representing the organization externally Collaborative mindset with the ability to build effective relationships across departments and with external partners Proficiency in Microsoft Office and/or Google Workspace; familiarity with design tools (e.g., Adobe Creative Suite, Canva, Figma) a plus Physical Requirements: Ability to remain in a stationary position, using a computer and other office equipment, for extended periods Ability to communicate clearly and effectively, both in person and via phone, video, and written correspondence Ability to travel by car and air to events, conferences, and offsite meetings as needed, including occasional overnight and multi-day travel Ability to occasionally lift and/or move event or marketing materials up to 25 pounds Ability to stand, walk, and remain on your feet for extended periods while representing the organization at events, conferences, and trade shows Manual dexterity sufficient to operate a computer, mobile devices, and standard office equipmentWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Job Summary: Fortress US is seeking a Sr. Marketing Manager to join its Marketing Department, reporting to the Vice President, Business & Development. This role drives the execution of Fortress US's marketing plans and processes, working closely with executives on brand strategy while independently leading day-to-day marketing operations and delivery. .Key responsibilities include implementing marketing strategy and brand positioning set in partnership with the President; representing Fortress US at industry events and conferences; owning content strategy across web, social, and email channels; leading brand and creative execution; and managing budgets, vendors, and agency relationships. The Sr. Marketing Manager collaborates closely with Sales, Operations, Events, and executive leadership to align marketing with business goals.The ideal candidate has 5+ years of progressive marketing experience, including brand strategy and team management, strong creative judgment, and a bias toward action — someone who can execute hands-on without heavy oversight.This is a great opportunity for a strategic, hands-on marketing leader ready to help shape the brand of a growing organization. Willingness to travel for events and conferences is required. Duties/Responsibilities: Leadership & Marketing Strategy Digital Marketing Brand & Creative Execution & Cross-Functional Collaboration Education and Experience: Required Skills/Abilities: Physical Requirements:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

General Sports BusinessTeamwork OnlineSr. Marketing Manager
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Perfect Game USA

Part Time Gate and Merchandise Worker

New Lenox, IL, USPosted 4 Sept 2026

Perfect Game is the world’s largest baseball scouting service for high school players seeking a highly energetic, highly motivated, hardworking individual looking for a future in the world of sportsJOB DUTIES: Work onsite at various venuesMerchandise Representative will assist in sales and management of inventory/apparelProvide excellent customer interaction/service Attain sales goals during tournaments Inventory and supply chain management Run point for all fan entry into the baseball field Ensure all customers purchase a wristband Attend all gate pick-up meetings prior to each event working Return all items checked out to you at the end of your event POSITION GUIDELINES: Must be willing to work long hours and weekends Able to communicate effectively and efficiently DESIRED SKILLS / CHARACTERISTICS: Hard-working Teamwork Critical Thinking Communication Flexibility Organized Adaptability Passion BENEFITS:Compensation: $16.00/hourWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Perfect Game is the world’s largest baseball scouting service for high school players seeking a highly energetic, highly motivated, hardworking individual looking for a future in the world of sportsJOB DUTIES: BENEFITS:Compensation: $16.00/hourWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Part-timeBaseballTeamwork OnlinePart Time Gate And Merchandise Worker
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RS3 Strategic Hospitality

General Manager Food Service

Kansas City, KS, USPosted 4 Sept 2026

Proof of the Pudding is seeking an experienced General Manager to lead and oversee all culinary operations for the Kansas City Monarchs, minor league baseball stadium. This leadership role is responsible for the day-to-day management of food and beverage options. The General Manager will oversee events, staffing matrices, hiring, interdepartmental communications, logistics, and full financial performance. The ideal candidate brings strong catering leadership experience, meticulous budget management skills, and a passion for delivering upscale, high-quality event experiences.Responsibilities:Drives methods to improve quality, efficiency and productivity, reduce costs, increase profits, and improve control measures. Set comprehensive goals for department performance and growth Oversee daily operations of the department and the work of 40 hourly/seasonal employeesLead employees to achieve optimal performance by assessing their results based on clear expectations, data, and metrics, while also promoting engagement to enhance morale and foster a strong sense of collaboration within the team.Organizing frequent meetings and open lines of communication with sales, operations, culinary, and warehouse teams.Monitoring the team and event schedule including reporting status, progress updates, and identifying areas that require corrective actions. Responsible for managing and participating in interviewing new employees, developing strategies for developing talent at all levels, and coaching organizational leaders. Foster a growth oriented, positive and encouraging environment while keeping employees and management accountable to company policies, procedures and guidelines. Practice an open-door policy for employee grievances or dissatisfaction, documenting, addressing and escalating, as needed, appropriately and timely Generate weekly forecasting, ensures adherence to monthly reporting deadlines, oversees and approves all invoices department-wide, while ensuring accurate and comprehensive reporting on the department's operations and finances.Forge strategic partnerships and relationships with clients, vendors, agencies, venue partners and all other professional business relationships. Manage all facilities operations for the corporate building and warehouse, including after-hours oversight to ensure maintenance, safety, and smooth functionality.Performs other related duties High school diploma or GED required, associate or bachelor’s degree in hospitality, Business, or related field preferred.3–5+ years of food service management experience.Strong leadership, communication, and organizational skills.Knowledge of food safety regulations and inventory systems.Experience with budgeting, P&L statements, and cost control.Food Safety Certification (e.g., ServSafe Manager) preferred.Must reside in Kansas City, KS or surrounding areas.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Proof of the Pudding is seeking an experienced General Manager to lead and oversee all culinary operations for the Kansas City Monarchs, minor league baseball stadium. This leadership role is responsible for the day-to-day management of food and beverage options. The General Manager will oversee events, staffing matrices, hiring, interdepartmental communications, logistics, and full financial performance. The ideal candidate brings strong catering leadership experience, meticulous budget management skills, and a passion for delivering upscale, high-quality event experiences.Responsibilities:Performs other related dutiesMust reside in Kansas City, KS or surrounding areas.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

BaseballTeamwork OnlineGeneral Manager Food Service
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Learfield Sports Properties

Social Content Strategist

Knoxville, TN, USPosted 4 Sept 2026

As part of Learfield Studios, the Social Content Strategist plays a key on-site role at the University, supporting the development and production of original and branded content in collaboration with the athletics department. Reporting to the Supervising Producer and working closely with the local sales team, this role partners with athletic department content and social teams, school production staff and Learfield colleagues to ideate, create, and execute robust original and branded content strategy and calendar that enhances fan engagement and drives revenue opportunities across school athletic social channels.Essential Functions and ResponsibilitiesCollaborate with athletics content teams to produce program-specific NIL and branded content in the defined voice and tone of each account, across all social media platforms, including emerging channels to ensure timely, coordinated distribution of original, sponsored and NIL content.Develop platform-specific content plans and publishing strategies for Instagram, TikTok, YouTube, X, Facebook and emerging channels.Assist in creating original, branded and NIL video and social content in partnership with school teams to drive fan engagement across social channels and generate revenue opportunities for local sales staff.Support the development of custom-branded social content for local Learfield property sales teams.Assist in the creation of content for various platforms including but not limited to multimedia audio/video, animation, graphics, and sponsorable content.Serve as a liaison—alongside the Supervising Producer—between the athletics department content team, local Learfield sales teams, and national sales.Support the creative process from concept through final deliverables, including writing, producing, shooting, and occasionally overseeing editing.Excellent copywriting skills, ability to ideate and deliver creative content, previous experience working as a social media manager preferred.Develop social strategy for Vol Network programming, asset deliverables, working closely with athletics social content team.Assist the Supervising Producer and University production teams in the creative development of Learfield-led original content initiatives.Participate in the production of Learfield live-action shoots and other on-site content opportunities at the University.Minimum Qualifications3+ year of experience in developing creative content that has driven engagement and measurable results.1+ year of experience in developing social strategy for team or brand accounts.Ability to meet deadlines and thrive in a fast-paced, dynamic environment.Demonstrated ability to collaborate effectively with content creators, partners, and other stakeholders.Excellent communication skills, including the ability to present concepts and strategies to executive leadership.Creative thinker with the ability to generate ideas that support project goals and initiatives.Strong administrative, critical-reasoning, and problem-solving skills.Highly organized, efficient, and strong attention to detail.Preferred Qualifications:Experience using Adobe Creative Cloud.Experience working in the sports industry—ideally collegiate athletics.Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

General Sports BusinessTeamwork OnlineSocial Content Strategist
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Fresno Grizzlies

Account Executive, Ticket Sales

Fresno, CA, USPosted 4 Sept 2026

About the Fresno Grizzlies:The Fresno Grizzlies, Single-A affiliate of the Colorado Rockies, bring exciting baseball and family fun to Chukchansi Park. Known for developing Major League talent and engaging community events, the Grizzlies are Central California’s baseball hub. The Fresno Grizzlies are a proud member club of Diamond Baseball Holdings (DBH). DBH was formed in 2021 to support, promote, and enhance Minor League Baseball through best practices, professional management, innovation, and investment.About Diamond Baseball Holdings: Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together. With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level. Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.Fresno Grizzlies are actively seeking an Account Executive to join their highly dynamic Ticket Sales Team. We believe that Ticket Sales is a vital part of our teams' performance, and our Account Executives play a critical role in that success. We are looking for someone who is interested in growing within the sports industry and curious to learn the inner workings of our business at every level. If this sounds like you, then you know Ticket Sales is the best place to start your career. The individual in this position is expected not only to be an exceptional salesperson but also to deliver outstanding customer service to all clients to ensure fan retention and to establish a positive experience with the brand. Essential Duties and Responsibilities Represent the organization with the utmost professionalism in the community Generate new business by prospecting, cold calling, appointments, stadium tours, and attending networking/community events Renew all group, hospitality, and season ticket members Work closely with sales and marketing departments to develop compelling sales programs and components focused on long-term business sustainability Maintain a database of contacts and sales progression using Tickets.com Meet and/or exceed personal sales goals Meet and/or exceed daily and weekly outbound call/appointment minimums Contribute to overall operation by “answering the call” when assistance is needed in another area of our operation Qualifications Bachelor's Degree or equivalent work experience Minimum of 6 months of sales or customer service experience Demonstrate a proven track record in sales and building quality relationships, preferably within the sports industry Have a friendly and professional telephone manner Strong desire to learn about our business and grow your professional career Ability to effectively express ideas verbally and in writing Possess a positive attitude Maintain a flexible work schedule Other duties as assigned We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.About the Fresno Grizzlies:The Fresno Grizzlies, Single-A affiliate of the Colorado Rockies, bring exciting baseball and family fun to Chukchansi Park. Known for developing Major League talent and engaging community events, the Grizzlies are Central California’s baseball hub. The Fresno Grizzlies are a proud member club of Diamond Baseball Holdings (DBH). DBH was formed in 2021 to support, promote, and enhance Minor League Baseball through best practices, professional management, innovation, and investment.About Diamond Baseball Holdings: Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together. With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level. Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.Fresno Grizzlies are actively seeking an Account Executive to join their highly dynamic Ticket Sales Team. We believe that Ticket Sales is a vital part of our teams' performance, and our Account Executives play a critical role in that success. We are looking for someone who is interested in growing within the sports industry and curious to learn the inner workings of our business at every level. If this sounds like you, then you know Ticket Sales is the best place to start your career. The individual in this position is expected not only to be an exceptional salesperson but also to deliver outstanding customer service to all clients to ensure fan retention and to establish a positive experience with the brand. Essential Duties and Responsibilities Qualifications We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

BaseballTeamwork OnlineAccount Executive, Ticket Sales
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Ontario Reign

Ontario Reign - Account Executive, Group Sales

Ontario, CA, USPosted 4 Sept 2026

The Ontario Reign are where player development, community, and the future of hockey come together. As the American Hockey League affiliate of the LA Kings, the Reign play a critical role in developing the next generation of NHL talent while delivering one of the most exciting live sports experiences in the Inland Empire. Owned by AEG, the Reign are powered by a passionate team that takes pride in what they build on game nights and every day in between. We are a fast-paced, collaborative organization built around creativity, community, and the energy of live sports. From supporting player development and hockey operations to marketing, entertainment, and fan engagement, every role contributes to shaping the Reign experience both on and off the ice. Working for the Ontario Reign means being part of a team where ideas are welcomed, hard work is recognized, and every day brings something different. Whether you are looking to grow your career in sports and live entertainment, learn the business of hockey, or help create memorable experiences for our fans and community, the Reign offer an environment where your work makes a real impact while being part of the Kings and AEG. Job Summary The Account Executive, Group Ticket Sales sells group tickets to Ontario Reign games to various organizations and companies. The Account Executive seeks to develop business relationships to gain revenue by selling group tickets to Inland Empire businesses and families for the Ontario Reign Hockey Club of the American Hockey League (AHL). He/she will work during regular office hours and/or event hours including evenings, weekends, and holidays. A core function of the Account Executive, Group Ticket Sales is to proactively generate new revenue through outbound calls, client meetings, customized emails, prompt responses to inbound calls, team-related events, upselling, cross-selling, and generating referrals Essential Functions Generate group ticket revenue using all sales methods, including cold calls, face-to-face appointments, arena tours, prospecting, and networking. Manage accounts to exceed established sales goals. Conduct a high volume of new business calls every day. Proactively prospect and network to generate new business relationships; host client meetings and give presentations to potential clients on a regular basis. Provide prompt, thorough, and courteous responses to all inbound & outbound customer communication – phone calls, emails, mail, etc. Maintain a high level of customer service to existing and new clients. Perform “game day” responsibilities, including entertaining clients and prospects, as well as working ticket sales booths and tables. Attend team, community, and other events for purpose of maximizing sales opportunities. Provide sales reports and contact status back to management on a daily and weekly basis during Goal Setting Meetings. Specific Job Knowledge Skills and Ability The Account Executive, Group Sales must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities: Excellent customer service skills Outstanding listening, written, and verbal communication skills Quality presentation skills – ability to create, analyze, interpret, and present reports and correspondence Highly organized, resourceful, detailed-oriented, quick learner with good time management skills Ability to professionally communicate and interact with all levels of management and clients Proficient with Microsoft Word, Excel, and Outlook; ability to learn required business systems Ability to professionally handle highly sensitive and confidential information Knowledge of Archtics/Ticketmaster or other ticket software preferred Qualification Standards Education: High School Diploma or its equivalency (BA/BS Degree Preferred) Experience: A minimum of 2-4 years of related experience Payscale: $20.23 +commission Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description. AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law. Employer does not offer work visa sponsorship for this position. #LI-Reign #LI-Onsite

HockeyTeamwork OnlineOntario Reign Account Executive, Group Sales
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Knoxville Smokies

Partnership Activation Manager

Knoxville, TN, USPosted 4 Sept 2026

The Knoxville Smokies, Double-A Affiliate of the Chicago Cubs, are currently searching for an enthusiastic, motivated individual to join our organization as a Partnership Activation Manager.Job Summary:As the Partnership Activation Manager, you will assist the Corporate Sales Team with partner fulfillment and implementation. This position will be a point of contact for assigned corporate accounts. This person will play a crucial role in the success of all corporate partnerships.Responsibilities:Specific responsibilities include but are not limited to:Oversee activation of assigned corporate clientsOversee collection of activation material for assigned accountsAssist Corporate Sales Team in acquiring new businessCreate custom proposals for assigned sales executivesAssist in the creation of custom solutions for client marketing needsCreate annual reports and proof of performances for assigned corporate clientsAssist with sales reports as neededAttend community and networking eventsPrepare and send regular communications between the Smokies and corporate partnersWork directly with promotions, marketing, ticket sales, and community relations teams to fulfill all corporate partnership agreementsAssist with nightly activation items such as booth outingsOther duties as assignedRequired Qualifications:A qualified candidate must have a bachelor’s degree from an accredited college or universityPrior customer service experience preferredStrong organizational and follow up skillsExcellent communication skills with ability to have effective and frequent dialog with prospects, clients and account managersExcellent oral, written and presentation skillsMust be creative, detail oriented and highly motivated with a strong work ethicHigh level of energy with enthusiasm and passion to be successful in the sports industryComputer proficiency in Microsoft Word, Excel, Outlook, and Power PointAbility to work flexible hours including nights, weekends, and holidaysCompensation Package:Base Salary: Based upon experienceHealth Insurance401K after one full year w/companyPaid time offThe Knoxville Smokies, Double-A Affiliate of the Chicago Cubs, are currently searching for an enthusiastic, motivated individual to join our organization as a Partnership Activation Manager.Job Summary:As the Partnership Activation Manager, you will assist the Corporate Sales Team with partner fulfillment and implementation. This position will be a point of contact for assigned corporate accounts. This person will play a crucial role in the success of all corporate partnerships.Responsibilities:Specific responsibilities include but are not limited to:Required Qualifications:Compensation Package:

General Sports BusinessTeamwork OnlinePartnership Activation Manager
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Boston Fleet

Account Manager, Ticket Sales, Service & Activation

Boston, MA, USPosted 4 Sept 2026

About the PWHL The Professional Women's Hockey League delivers world-class competition and fosters meaningful connections with fans and communities through operational excellence, purposeful partnerships, and a focus on long-term sustainability. We are dedicated to cultivating a workplace and league culture rooted in integrity, innovation, and inclusion on and off the ice. Position Summary The Account Manager, Ticket Sales, Service & Activation is responsible for driving Boston Fleet ticket sales, executing gameday experience activations, and delivering championship-level service to Season Ticket Members and customers. This role is a key contributor to the growth and success of the Boston Fleet and the broader league mission. The pay range for this position is $20.00 to $23.00 per hour. This posting is for an existing vacancy. Key Duties & Responsibilities Generate revenue through full season, half season, and group ticket packages. Prospect, identify customer needs, and drive ticket sales through a combination of outbound and inbound activity. Welcome and provide exceptional service to groups on game days while developing lasting relationships with group leaders. Lead group sales activations before, during, and/or after games, including ice rentals and game day experiences for large groups. Build and maintain strong relationships with key community members and organizations, including attending local relevant events and activities to represent the organization. Ensure timely, clear, and concise communications with Season Ticket Members, group leaders, and prospects. Efficiently lead targeted service campaigns including proactive touchpoint programs. Plan and execute member benefits including events, exclusive item deliveries, and member recognition opportunities. Respond promptly to member inquiries and provide support with all ticket-related needs. Required Qualifications Bachelor's degree (BA/BS) or equivalent experience in customer service, sales, hospitality, retail, or sports/entertainment. Customer-focused mindset with the ability to build positive relationships and deliver high-quality service. Strong interest in ticket sales, fan engagement, and working in professional sports. Flexibility to work evenings, weekends, and home games as required. Available to work all home games in market, including evenings and weekends. This position is based in the United States. Applicants must be legally authorized to work in the United States on a full-time basis. The PWHL does not provide visa sponsorship for this role. Preferred Qualifications Prior experience in ticket sales, membership services, or fan engagement in a professional or collegiate sports setting. Familiarity with CRM platforms and ticketing systems. Demonstrated track record of meeting or exceeding sales goals. Skills & Competencies Commitment to inclusivity, treating all individuals with kindness, understanding, and empathy. Professional integrity: demonstrated honesty, fairness, and respect. Commitment to accountability and ownership for actions and outcomes. Strong communication skills with the ability to listen and proactively share information to ensure quality outcomes. Collaborative approach that prioritizes League and team success. Creative mindset with the ability to think outside the box. Strong organizational skills with attention to detail. Ability to meet deadlines in a fast-paced and dynamic environment. Strong time-management skills. Ability to balance short-term wins against steady progress on the long-term vision. Excellent interpersonal and community-building skills. Flexibility & Travel Candidates must be able to work in a hybrid arrangement and be available for all home games in the Boston, Massachusetts market, including evenings and weekends. The Professional Women's Hockey League is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or Veteran status, or any other protected class. A background check will be conducted once a successful candidate is identified. About the PWHL The Professional Women's Hockey League delivers world-class competition and fosters meaningful connections with fans and communities through operational excellence, purposeful partnerships, and a focus on long-term sustainability. We are dedicated to cultivating a workplace and league culture rooted in integrity, innovation, and inclusion on and off the ice. Position Summary The Account Manager, Ticket Sales, Service & Activation is responsible for driving Boston Fleet ticket sales, executing gameday experience activations, and delivering championship-level service to Season Ticket Members and customers. This role is a key contributor to the growth and success of the Boston Fleet and the broader league mission. The pay range for this position is $20.00 to $23.00 per hour. This posting is for an existing vacancy. Key Duties & Responsibilities Required Qualifications Preferred Qualifications Skills & Competencies Flexibility & Travel Candidates must be able to work in a hybrid arrangement and be available for all home games in the Boston, Massachusetts market, including evenings and weekends. The Professional Women's Hockey League is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or Veteran status, or any other protected class. A background check will be conducted once a successful candidate is identified.

HockeyTeamwork OnlineAccount Manager, Ticket Sales, Service & Activation
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Ontario Reign

Ontario Reign - Video & Content Coordinator

Ontario, CA, USPosted 4 Sept 2026

Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! Job Description The Video and Content Coordinator will be responsible for creating content primarily for the Game & Event Presentation department, including videos and digital content for distribution in-arena, as well as web, and other platforms as directed. This individual will serve as the primary point of contact for all AHL TV items including broadcast set-up, scoreboard feed, pre-game run-through, and delivery of final content. This individual will work directly with camera operators to gather content that is utilized for the creation of digital assets. Essential Functions Edit video features, promotional spots, and other video content as directed. Work with the Marketing/Broadcasting department to create ideas for still & motion graphics used in entertainment for Reign home games. Support the marketing, ticket sales, and community relations teams by creating original motion graphics utilized for social, web, and online platforms in order to drive ticket sales and community relations initiatives. Assist with media management of digital assets including obtaining content from camera operations, viewing, sorting, cutting through highlights from home/away games in order to prepare footage for video projects used for social and league purposes. Work with the Game Presentation Manager to develop and distribute in-game content including intermission videos, time-out graphics, and in-game features which are delivered during Ontario Reign home games. Produce all AHLTV programming to ensure live feed is running properly. Troubleshoot any issues by contacting the AHL, prepping both home and away broadcast elements and instructions for camera operators during the game. Gather and distribute game highlights and ENG footage as required by the league. Assist in the production and filming of Media Day and any additional marketing promotional shoots – including contributing ideas, set-up of green screens, cameras, lighting; provide player support as needed. Specific Job Knowledge, Skill and Ability The Video and Content Coordinator must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities: Ability to work in a fast paced, deadline-driven team environment Knowledge of the sport of hockey Qualification Standards Education: High School Diploma or its equivalency (BA/BS Degree in Marketing, Communications preferred) Experience: 2-4 years related work experience Proven experience and knowledge of video editing Experience/Knowledge of a Mac-based post-production workflow Experience/Knowledge of Adobe Premiere Pro (Creative Cloud) and Final Cut Pro Experience/Knowledge of After Effects, Photoshop, and Illustrator Payscale: $23.27 - $25.00/hr Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description. AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law. Employer does not offer work visa sponsorship for this position. #LI-Reign #LI-Onsite

HockeyTeamwork OnlineOntario Reign Video & Content Coordinator
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FC Ambush and St. Louis Ambush

Sales Manager - Corporate Ticket Sales

St. Charles, MO, USPosted 4 Sept 2026

We want YOU to be the newest member of Ambush. The Ambush, members of USL2 and the MASL, are seeking a new Sales Manager with emphasis on Corporate Ticket Sales to help increase engagement from corporate entities and drive ticket sales to all Ambush events. Here's what we're looking for:Ambitious and driven sport professionalSelf-starter with a whatever-it-takes mentality to get the job doneExperience with customer service and ticket sales with a team (intern experience counts!)Here's what you'll be doing:Reports directly to the Director of Group SalesSolicit, negotiate and close group sales, season ticket sales, and suite sales specific to businessesAttend networking and community events to promote Ambush and make business connectionsDevelop and maintain relationships with small and large businessesProvide excellent customer service to all Ambush fans and stakeholdersAssist in game day operations as assignedOther duties as assigned by the Director of Group SalesSalary: Total compensation for a successful candidate will be $40k including salary and commissions. Anticipated Start Date: October 1, 2026We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.We want YOU to be the newest member of Ambush. The Ambush, members of USL2 and the MASL, are seeking a new Sales Manager with emphasis on Corporate Ticket Sales to help increase engagement from corporate entities and drive ticket sales to all Ambush events. Here's what we're looking for:Here's what you'll be doing:Salary: Total compensation for a successful candidate will be $40k including salary and commissions. Anticipated Start Date: October 1, 2026We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

SoccerTeamwork OnlineSales Manager Corporate Ticket Sales
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FC Ambush and St. Louis Ambush

Sales Manager - Youth Soccer Specialist

St. Charles, MO, USPosted 4 Sept 2026

We want YOU to be the newest member of Ambush. The Ambush, members of USL2 and the MASL, are seeking a new Sales Manager with emphasis on Youth Soccer to help increase engagement from youth soccer and drive ticket sales to all Ambush events. Here's what we're looking for:Ambitious and driven sport professionalSelf-starter with a whatever-it-takes mentality to get the job doneExperience with customer service and ticket sales with a team (intern experience counts!)Here's what you'll be doing:Reports directly to the Director of Group SalesSolicit, negotiate and close group sales specific to youth soccer organizationsAttend community events to promote Ambush and make community connectionsDevelop and maintain relationships with youth soccer organizations, teams, and leaguesProvide excellent customer service to all Ambush fans and stakeholdersAssist in game day operations as assignedOther duties as assigned by the Director of Group SalesSalary: Total compensation for a successful candidate will be $40k including salary and commissions. Anticipated Start Date: October 1, 2026We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.We want YOU to be the newest member of Ambush. The Ambush, members of USL2 and the MASL, are seeking a new Sales Manager with emphasis on Youth Soccer to help increase engagement from youth soccer and drive ticket sales to all Ambush events. Here's what we're looking for:Here's what you'll be doing:Salary: Total compensation for a successful candidate will be $40k including salary and commissions. Anticipated Start Date: October 1, 2026We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

SoccerTeamwork OnlineSales Manager Youth Soccer Specialist
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