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Search: analytics
United Football League (UFL)

Director, Analytics

USPosted 17 Sept 2026

Position: Director of AnalyticsReports to: VP, Data & Business IntelligenceLocation: Open to Remote ABOUT THE UFLThe United Football League (UFL) is the premier professional spring football league, powered by the visionary leadership and investment of Mike Repole and Impact Capital, RedBird Capital Partners, FOX, Dany Garcia, Dwayne Johnson, and ESPN. Built on innovation, accessibility, and competitive excellence, the UFL delivers a dynamic professional football experience for players, fans, and partners alike. The league currently features eight teams and is focused on building the next era of spring football, with expansion planned for 2028 and beyond.ABOUT THE ROLEThe Director of Analytics is where the UFL's data becomes decisions. You're the leader who builds the pricing and yield models that shape a season's revenue, the segmentation that tells Marketing who to talk to, and the forecasts leadership plans against. Sales, Marketing, Partnerships, Finance, and Football Operations all call this seat when a number needs a meaning.It's a hands-on role. You'll write the SQL, build the models, and design the dashboards yourself, while setting the standards the rest of the organization runs on: what a metric means, how it's calculated, and why it can be trusted. You'll also make it land for people who don't work in data, turning analysis into recommendations that change what the business does.The near-term priority is modernizing how the UFL sees itself. That means moving off static, manually assembled reports and onto self-serve tools that let stakeholders explore the business without filing a request, so every department knows how it's performing this week rather than last quarter.You won't be doing it alone. The UFL is building a dedicated Data & Business Intelligence function, and this role sits alongside a Data Engineer who owns the pipelines and warehouse and a CRM Manager who owns the HubSpot platform. That leaves you free to focus on analytics and decision support. As the function grows, you'll also shape and mentor early-career analytics talent. The function and the UFL's data strategy are still being built, so your view on what we should do with the data we have, and the data we want next, carries real weight.The ideal candidate thrives in an early-stage environment, is meticulous about data quality, and is motivated by building durable solutions rather than one-off answers. This role is remote, with occasional travel for team meetings and select games.WHAT YOU WILL DODecision Support & Business PartnershipServe as the analytics partner to Sales, Marketing, Partnerships, Finance, and Football Operations, embedded closely enough with each group that their leaders bring you problems early, not just requests lateRun the intake and prioritization of analytics work across the organization. Triage incoming requests into a visible backlog, sequence them against roadmap commitments, and make the call on what gets built, what gets a same-day answer, and what waitsModeling & AnalysisBuild and maintain the models that drive revenue: ticket pricing and yield management, demand and revenue forecasting, and customer lifetime value, applying predictive and statistical techniques where they earn their keepDefine who our fans are, what they're worth, and which groups to target for retention and acquisition, then hand those segment definitions to Sales and Marketing to execute againstMeasure what worked. Evaluate the performance and ROI of marketing campaigns, sales efforts, partnership activations, and pricing decisions, and feed those findings into the next cycleSelf-Serve AnalyticsLead the transition to interactive tools stakeholders can explore on their own, reducing the volume of one-off requests over timeMaintain the enterprise dashboards that track organizational KPIs, and make sure the people using them understand what they're looking atData Standards & TrustOwn the definitions layer: what each metric means, how it's calculated, where it comes from, and how consistently it shows up across everything the team producesOwn the accuracy and integrity of analytical output. Partner with the Data Engineer on the pipelines underneath it, and escalate data-quality issues at the source rather than working around themTeam & CultureDirect and mentor early-career analytics talent (interns, fellows, and analysts), scoping their work thoughtfully and including them in real projects rather than leftoversBuild data fluency across the organization, so stakeholders get better at asking questions and interpreting answersWork within the team's development practices (standups, backlog grooming, sprint planning, and retrospectives). Take responsibility for how analytics work shows up in them, keeping it visible, scoped, and prioritized alongside engineering and CRMWHAT YOU WILL BRINGThe qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.RequiredBachelor's degree in a quantitative or business field (Mathematics, Statistics, Economics, Computer Science, or similar). An equivalent combination of education and hands-on experience may be considered5-7 years of professional experience in analytics, including hands-on ownership of business-facing models: pricing, demand forecasting, customer lifetime value, segmentation, or campaign response. A track record of work that changed a business decision, not just answered a questionAnalytics experience within sports, entertainment, or live events, including hands-on work with ticketing and revenue data (Ticketmaster/Archtics or similar systems)Experience leading a migration from manual, static reporting to a self-serve analytics environmentAdvanced SQL, including the ability to write and optimize complex queries against a modern cloud warehouse without help from an engineer, plus enough familiarity with data modeling and modern stacks (dbt, BigQuery, ETL/ELT concepts) to be a demanding, informed customer of the pipelines you depend onWorking proficiency in Python or R for analysis and modeling. Enough to build a forecast, run a statistical test, and validate your own workAdvanced skill with a modern BI platform (Looker, Tableau, Power BI, or similar), including designing self-serve, interactive dashboardsProven ability to translate analysis for non-technical audiences and present recommendations directly to senior leadershipComfort with ambiguity and a willingness to stay hands-on. Moving goalposts, incomplete data, problems that arrive as a vague question rather than a defined spec, and a role that owns day-to-day analysis alongside roadmap planningPreferredAdvanced degree in a quantitative fieldExperience with CRM and marketing automation data (HubSpot, Salesforce) in an analytical capacityExperience mentoring or directing junior analysts, interns, or fellows, and the appetite to build a team as the function expands over the next several seasonsOTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.ADDITIONAL DETAILS Primarily works in a remote office and/or an office environment but may include attending select games and events in UFL team markets.Prolonged periods of sitting at a desk and working on a computer.Minimal Travel (<10% travel): May be required to travel. Ability to work a flexible schedule inclusive of weekends, nights and holidays required.Must be able to lift 15 pounds at times.Other duties as assigned by VP, Data & Business Intelligence COMPENSATIONThe salary range for this position is $115,000 - $135,000. This role is eligible for annual incentive and/or comprehensive benefits, including medical/dental/vision/life insurance, a 401(k) plan, unlimited PTO and offers a discretionary bonus. The actual base salary offered will depend on a variety of factors, including, without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location of the position.EQUAL EMPLOYMENT OPPORTUNITY STATEMENTThe UFL maintains a strong policy of equal opportunity in employment. It is our objective to recruit, hire, and retain the most qualified individuals without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations.

FootballTeamwork OnlineDirector, Analytics
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Miami FC

Digital Communications Intern

Miami, FL, USPosted 17 Sept 2026

Digital Communications InternPosition OverviewWe are looking for a detail-oriented, organized, and strong writer to join our communications team as a Digital Communications Intern. This role will support the day-to-day management of the team's digital platforms while assisting with written content, league communications requirements, player announcements, and research.The ideal candidate has strong writing and communication skills, is comfortable working with websites and digital content, and has an interest in sports communications, public relations, journalism, or digital media. This position requires someone who can manage multiple deadlines, pay close attention to detail, and work efficiently in a fast-paced sports environment.Key ResponsibilitiesAssist with managing, updating, and maintaining the team's website, including updating schedules, rosters, player information, news, photos, and other website content.Assist with writing, editing, and publishing team news articles, game recaps, features, announcements, and other digital content.Help ensure website content remains accurate, current, and consistent with team and league standards.Assist with tracking and completing league-required digital uploads and submissions, ensuring materials are submitted accurately and by required deadlines.Maintain organized records of league communications, required materials, and submission deadlines.Conduct research related to potential player signings, player backgrounds, statistics, career history, and other relevant information.Assist with gathering and organizing information needed for new player announcements, roster updates, and team communications.Research relevant news, statistics, team information, and other materials to support communications and content development.Assist with proofreading and fact-checking digital content before publication.Coordinate with internal staff to gather accurate information for website updates, articles, and announcements.Monitor website content and help identify opportunities to improve the team's digital presence.Assist with additional communications, marketing, and digital projects as needed.QualificationsCurrently pursuing or recently completed a degree in Communications, Journalism, Public Relations, Marketing, Sports Management, Digital Media, or a related field.Strong written and verbal communication skills.Excellent attention to detail and ability to proofread and fact-check information.Strong research skills and ability to gather information from multiple sources.Comfortable learning and working within website content management systems (CMS).Strong organizational and time-management skills.Ability to manage multiple projects and deadlines simultaneously.Comfortable handling sensitive or time-sensitive information with professionalism and discretion.Familiarity with professional sports, league operations, or sports media is a plus.Basic knowledge of SEO, website analytics, or digital publishing is a plus.What You'll GainHands-on experience in sports communications and digital media.Experience managing and publishing content on a professional team website.Experience writing articles, game coverage, announcements, and other sports-related content.Exposure to professional league communications requirements and digital operations.Experience researching and preparing information for player signings and roster announcements.Opportunities to build a professional writing and communications portfolio.Experience working directly with a sports organization's communications, marketing, and operations teams.Position OverviewWe are looking for a detail-oriented, organized, and strong writer to join our communications team as a Digital Communications Intern. This role will support the day-to-day management of the team's digital platforms while assisting with written content, league communications requirements, player announcements, and research.The ideal candidate has strong writing and communication skills, is comfortable working with websites and digital content, and has an interest in sports communications, public relations, journalism, or digital media. This position requires someone who can manage multiple deadlines, pay close attention to detail, and work efficiently in a fast-paced sports environment.Key ResponsibilitiesQualificationsWhat You'll Gain

SoccerTeamwork OnlineDigital Communications Intern
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Elevate

CRM Analyst (Horse Racing League)

Austin, TX, USPosted 17 Sept 2026

ABOUT ELEVATE:Elevate is an award-winning global sports and entertainment agency founded in 2018 and the chosen growth partner for the world’s leading brands, properties, and experience-driven businesses. Through one integrated model, Elevate serves as the trusted advisor for more than 1,000 clients, helping them solve complex challenges and drive business wins.What began in sports has evolved into a platform now serving clients across culture, attractions, culinary, and hotels. Today, Elevate brings operational expertise, data-driven intelligence, and world-class creativity together under one roof.Elevate’s more than 750 employees sit across 14 offices around the world, from North America to Europe to Asia, and speak and write in 17 different languages. For more information, visit us at www.oneelevate.com.ABOUT HORSE RACING LEAGUE:Horse Racing League is a bold new entrant to the world of sports, reimagining one of the most storied competitions for a modern, global audience. Launching its inaugural season in 2027, the League brings together elite talent across a season built around initially three marquee events, blending world-class competition with the media, entertainment, and consumer-brand experiences today’s fans expect. As an emerging league at the intersection of sport and entertainment, Horse Racing League is positioned for accelerated growth, offering partners a rare ground-floor opportunity to shape the identity of a franchise from its very first season. Backed by ambitious ownership and a forward-looking commercial strategy, the League is committed to building enduring partnerships that grow alongside it.Position Overview: CRM AnalystElevate is seeking a CRM Analyst to join our team and play an important role in supporting our partnership with Horse Racing League. This position will play an integral role by analyzing, implementing, interpreting, presenting, and communicating data to enhance processes, decision-making, and outcomes for Horse Racing League. The CRM Analyst will effectively support sales enablement and is vital to sales executives as they understand and use CRM to close new business, and equally vital to our service and retention efforts, helping us deepen customer profiles and identify impactful ways to engage our audience. The CRM Analyst will receive direct exposure to and support from the Elevate BI team.The ideal candidate is an analytical team player and great communicator, who is versed in CRM management, lead development, dashboard creation, data modeling, and ticket sales. This is an in-office role, based in Austin, TX. This position is expected to attend additional event(s) and/or department events as scheduled throughout the year and may require a limited amount of travel.What You’ll DoPrimary CRM Administration; provide day-to-day support and training for users of Elevate’s Salesforce instanceUse standard and custom Salesforce objects to collect, maintain, and query data that leads to actionable insights for sales leadersAssist CRM team with pipeline management, helping sales leaders to make data-driven decisions from current and future sales opportunitiesExecute lead scoring program to prioritize leads based on multiple criteriaManage, select, and distribute leads from a variety of lead sources for B2C campaignsCollaborate with CRM team and sales leaders to enhance user processes and data integrityAssist internal teams, such as Marketing, with list developmentAssist with client CRM engagements, spanning multiple systems (HubSpot, Dynamics, etc.)Who You Are Bachelor's degree in Business Analytics, Data Analytics, Marketing, Information Systems, Statistics, Computer Science, Business Administration, or a related analytical field preferredAt least 1+ year of relevant work experience (in a CRM focused role preferred)Relevant Salesforce certifications a plusSports and or entertainment industry experience a plusWhat Makes You Stand Out Familiarity with Salesforce or other CRM systems (HubSpot, Dynamics, etc.), including workflows and customizationsFamiliarity with basic database concepts and the relationships between accounts, contacts, opportunities, and productsProficient in Microsoft and Google suitesExperience using a data visualization tool such as Tableau or Power BI to tell stories with the dataSelf-starter with a positive, “no-quit” attitudePeople-oriented. Ability to collaborate and influence diverse teams. Strong communication skills that can tell the story of the dataAbility to manage multiple projects and deadlines in a fast-paced environmentCreative, analytical thinker with strong attention to detailUnderstands the importance of preserving confidentialityCompensation & Benefits DetailsThis position offers a competitive salaryEmployment Type: Full-TimeMedical, Dental, Vision, Life, Short-Term & Long-Term Disability Insurance, FSA, HSA and more401k Employer Match (after meeting eligibility requirements)14 Paid HolidaysUnlimited PTOPaid Parental LeaveWorking Conditions Primarily office-based with frequent attendance at events, community engagements, and client meetingsMinimal travel but may be required for special events or out-of-office appointmentsSchedule: May include evenings, weekends, and holidays, especially during the racing season and major eventsThe qualifications listed above represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at HR@oneelevate.com.We are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.ABOUT ELEVATE:Elevate is an award-winning global sports and entertainment agency founded in 2018 and the chosen growth partner for the world’s leading brands, properties, and experience-driven businesses. Through one integrated model, Elevate serves as the trusted advisor for more than 1,000 clients, helping them solve complex challenges and drive business wins.What began in sports has evolved into a platform now serving clients across culture, attractions, culinary, and hotels. Today, Elevate brings operational expertise, data-driven intelligence, and world-class creativity together under one roof.Elevate’s more than 750 employees sit across 14 offices around the world, from North America to Europe to Asia, and speak and write in 17 different languages. For more information, visit us at www.oneelevate.com.ABOUT HORSE RACING LEAGUE:Horse Racing League is a bold new entrant to the world of sports, reimagining one of the most storied competitions for a modern, global audience. Launching its inaugural season in 2027, the League brings together elite talent across a season built around initially three marquee events, blending world-class competition with the media, entertainment, and consumer-brand experiences today’s fans expect. As an emerging league at the intersection of sport and entertainment, Horse Racing League is positioned for accelerated growth, offering partners a rare ground-floor opportunity to shape the identity of a franchise from its very first season. Backed by ambitious ownership and a forward-looking commercial strategy, the League is committed to building enduring partnerships that grow alongside it.Position Overview: CRM AnalystElevate is seeking a CRM Analyst to join our team and play an important role in supporting our partnership with Horse Racing League. This position will play an integral role by analyzing, implementing, interpreting, presenting, and communicating data to enhance processes, decision-making, and outcomes for Horse Racing League. The CRM Analyst will effectively support sales enablement and is vital to sales executives as they understand and use CRM to close new business, and equally vital to our service and retention efforts, helping us deepen customer profiles and identify impactful ways to engage our audience. The CRM Analyst will receive direct exposure to and support from the Elevate BI team.The ideal candidate is an analytical team player and great communicator, who is versed in CRM management, lead development, dashboard creation, data modeling, and ticket sales. This is an in-office role, based in Austin, TX. This position is expected to attend additional event(s) and/or department events as scheduled throughout the year and may require a limited amount of travel.What You’ll DoWho You AreWhat Makes You Stand Out Compensation & Benefits DetailsWorking ConditionsThe qualifications listed above represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at HR@oneelevate.com.We are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.

Motorsport & RacingTeamwork OnlineCrm Analyst (horse Racing League)
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Wind Creek Event Center

Box Office Manager, Ticketing & Box Office Operations

Bethlehem, PA, USPosted 17 Sept 2026

Employment Type: Full-Time FLSA Status: ExemptSalary: $55,000 - $65,000 annually, Commensurate with Experience Department: Ticketing & Box Office Operations Reports To: Director of Ticketing and VP of Finance Direct Reports: Box Office Sellers, Premium Sales Representatives, Asst. Box Office ManagerPosition SummaryWind Creek Event Center is seeking an experienced Box Office Manager, Ticketing & Box Office Operations to support the daily operation of its Ticketing Department. Reporting to the Director of Ticketing and VP of Finance, this leadership role oversees and participates in Box Office operations, supervises while being an integral part of the Box Office sales team, drives ticket revenue, maintains financial accountability, and delivers exceptional guest service while supporting more than 125 concerts, comedy performances, sporting events, and special events annually.Recognized by Pollstar in 2025 as the #2 Top-Grossing Club Venue Worldwide, Wind Creek Event Center is one of North America's premier entertainment venues. Located within Wind Creek Bethlehem Casino & Resort, the Event Center features a 2,000-seat theater and 3,500-capacity general admission club configuration, presenting an exceptional and diverse lineup of entertainment. Recent and upcoming performances include Kane Brown, Rascal Flatts, Diana Ross, Steve Martin & Martin Short, Sebastian Maniscalco, Gabriel Iglesias, Ali Wong, Killswitch Engage, Machine Head, Chevelle, and The Basement Yard Experience, showcasing the venue's unique ability to attract world-class concerts, comedy, rock, podcasts, legacy artists, and live entertainment experiences in an intimate setting.The ideal candidate is a collaborative operational leader with a passion for live entertainment, strong financial discipline, and a proven ability to develop high-performing, customer-focused sales teams.Key Areas of ResponsibilityLeadership & Team Development· Supervise, schedule, train, coach, and evaluate Box Office Sellers and Premium Sales Representatives.· Recruit, onboard, mentor, and develop staff while fostering a culture of accountability, teamwork, sales excellence, and exceptional guest service.· Establish performance expectations and coach staff on consultative selling, premium seating, suite sales, group sales, gift card sales, and customer engagement.· Conduct performance evaluations and provide ongoing coaching and professional development.· Serve as acting department leader in the absence of the Director of Ticketing.Ticketing & Sales Operations· Support management of the daily Box Office operations.· Support the Director of Ticketing in building, configuring, testing, and maintaining events within Ticketmaster.· Review event builds for accuracy, including seating manifests, pricing, holds, fees, offers, and ticket configurations prior to public onsale. (Ex. EVAL Review)· Maintain announcements, presales, public onsales, ticket limits, offers, and VIP information within the Momentus (event management system) in coordination with the Marketing Department.· Ensure ticketing information remains current across Ticketmaster, Momentus, and other internal systems throughout the event lifecycle.· Drive revenue through ticket sales, premium seating, suite sales, group sales, and Wind Creek Event Center gift card sales.· Monitor sales performance, inventory, and pacing reports while identifying opportunities to maximize attendance and revenue.· Coordinate ticketing activities, event deadlines, sightlines and seat kills, with Programming, Marketing, Production, Operations, Finance, Casino Leadership, and outside promoters if applicable.· Perform other duties and special projects as assigned.Financial & Administrative Responsibilities· Oversee daily cash reconciliation, deposits, ticket audits, and event settlement preparation.· Ensure compliance with cash handling procedures and internal financial controls.· Assist with financial reporting, settlements, and revenue reconciliation.· Maintain accurate ticketing records and departmental documentation.Guest Experience· Deliver exceptional guest service by resolving escalated customer concerns promptly and professionally.· Identify opportunities to improve operational efficiency, sales performance, and the overall guest experience.QualificationsRequired· Bachelor’s degree preferred or equivalent combination of education and experience.· Minimum of 4 years of progressive experience in ticketing and box office operations. · Experience with Ticketmaster Host, TM Sales or a comparable ticketing platform.· Strong leadership, financial, organizational, analytical, and communication skills.· Proficiency with Microsoft Office Suite.· Demonstrated ability to lead teams in a fast-paced, customer-focused environment and interact with executive leadership.· Ability to successfully complete all required pre-employment screenings including background and credit check.· Must be willing to relocate to the Lehigh Valley area.Preferred· Experience in a self-promoted concert venue, casino entertainment venue, arena, theater, or performing arts center with high volume.· Experience with premium seating, suite sales, group sales, gift card programs, event settlements, and ticketing analytics· Previous supervisory or management experience is a plus. Working Conditions & Physical RequirementsThis is a full-time exempt management position operating in a fast-paced live entertainment environment. Regular daytime business hours are expected for planning, administration, event preparation, sales initiatives, and staff leadership and daily box office sales. The position also requires flexibility to work evenings, weekends, holidays, and event days based on the performance calendar.The Box Office Manager is expected to maintain a visible leadership presence during concerts, comedy performances, sporting events, and special events while supporting the Box Office team.· Ability to stand and walk for extended periods during events.· Ability to occasionally lift and/or move up to 25 pounds.· Ability to work in both office and event environments, including stairs, seating , and outlet areas.· Ability to use computers, telephones, and standard office equipment for extended periods.Compensation & BenefitsWind Creek Event Center offers a competitive compensation package commensurate with experience, along with a comprehensive benefits program designed to support the health, well-being, and professional growth of our team members.Eligible employees may enjoy benefits including:· Competitive base salary· Performance incentive opportunities · Medical, dental, and vision insurance· 401(k) retirement savings plan with company match · Paid vacation and personal timeAdditional InformationThe statements contained in this job description are intended to describe the general nature and level of work performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position. Employees may be required to perform other duties as assigned to meet the operational needs of Wind Creek Event Center.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or pregnancy.Employment Type: Full-Time FLSA Status: ExemptSalary: $55,000 - $65,000 annually, Commensurate with Experience Department: Ticketing & Box Office Operations Reports To: Director of Ticketing and VP of Finance Direct Reports: Box Office Sellers, Premium Sales Representatives, Asst. Box Office ManagerPosition SummaryWind Creek Event Center is seeking an experienced Box Office Manager, Ticketing & Box Office Operations to support the daily operation of its Ticketing Department. Reporting to the Director of Ticketing and VP of Finance, this leadership role oversees and participates in Box Office operations, supervises while being an integral part of the Box Office sales team, drives ticket revenue, maintains financial accountability, and delivers exceptional guest service while supporting more than 125 concerts, comedy performances, sporting events, and special events annually.Recognized by Pollstar in 2025 as the #2 Top-Grossing Club Venue Worldwide, Wind Creek Event Center is one of North America's premier entertainment venues. Located within Wind Creek Bethlehem Casino & Resort, the Event Center features a 2,000-seat theater and 3,500-capacity general admission club configuration, presenting an exceptional and diverse lineup of entertainment. Recent and upcoming performances include Kane Brown, Rascal Flatts, Diana Ross, Steve Martin & Martin Short, Sebastian Maniscalco, Gabriel Iglesias, Ali Wong, Killswitch Engage, Machine Head, Chevelle, and The Basement Yard Experience, showcasing the venue's unique ability to attract world-class concerts, comedy, rock, podcasts, legacy artists, and live entertainment experiences in an intimate setting.The ideal candidate is a collaborative operational leader with a passion for live entertainment, strong financial discipline, and a proven ability to develop high-performing, customer-focused sales teams.Key Areas of ResponsibilityLeadership & Team Development· Supervise, schedule, train, coach, and evaluate Box Office Sellers and Premium Sales Representatives.· Recruit, onboard, mentor, and develop staff while fostering a culture of accountability, teamwork, sales excellence, and exceptional guest service.· Establish performance expectations and coach staff on consultative selling, premium seating, suite sales, group sales, gift card sales, and customer engagement.· Conduct performance evaluations and provide ongoing coaching and professional development.· Serve as acting department leader in the absence of the Director of Ticketing.Ticketing & Sales Operations· Support management of the daily Box Office operations.· Support the Director of Ticketing in building, configuring, testing, and maintaining events within Ticketmaster.· Review event builds for accuracy, including seating manifests, pricing, holds, fees, offers, and ticket configurations prior to public onsale. (Ex. EVAL Review)· Maintain announcements, presales, public onsales, ticket limits, offers, and VIP information within the Momentus (event management system) in coordination with the Marketing Department.· Ensure ticketing information remains current across Ticketmaster, Momentus, and other internal systems throughout the event lifecycle.· Drive revenue through ticket sales, premium seating, suite sales, group sales, and Wind Creek Event Center gift card sales.· Monitor sales performance, inventory, and pacing reports while identifying opportunities to maximize attendance and revenue.· Coordinate ticketing activities, event deadlines, sightlines and seat kills, with Programming, Marketing, Production, Operations, Finance, Casino Leadership, and outside promoters if applicable.· Perform other duties and special projects as assigned.Financial & Administrative Responsibilities· Oversee daily cash reconciliation, deposits, ticket audits, and event settlement preparation.· Ensure compliance with cash handling procedures and internal financial controls.· Assist with financial reporting, settlements, and revenue reconciliation.· Maintain accurate ticketing records and departmental documentation.Guest Experience· Deliver exceptional guest service by resolving escalated customer concerns promptly and professionally.· Identify opportunities to improve operational efficiency, sales performance, and the overall guest experience.QualificationsRequired· Bachelor’s degree preferred or equivalent combination of education and experience.· Minimum of 4 years of progressive experience in ticketing and box office operations. · Experience with Ticketmaster Host, TM Sales or a comparable ticketing platform.· Strong leadership, financial, organizational, analytical, and communication skills.· Proficiency with Microsoft Office Suite.· Demonstrated ability to lead teams in a fast-paced, customer-focused environment and interact with executive leadership.· Ability to successfully complete all required pre-employment screenings including background and credit check.· Must be willing to relocate to the Lehigh Valley area.Preferred· Experience in a self-promoted concert venue, casino entertainment venue, arena, theater, or performing arts center with high volume.· Experience with premium seating, suite sales, group sales, gift card programs, event settlements, and ticketing analytics· Previous supervisory or management experience is a plus. Working Conditions & Physical RequirementsThis is a full-time exempt management position operating in a fast-paced live entertainment environment. Regular daytime business hours are expected for planning, administration, event preparation, sales initiatives, and staff leadership and daily box office sales. The position also requires flexibility to work evenings, weekends, holidays, and event days based on the performance calendar.The Box Office Manager is expected to maintain a visible leadership presence during concerts, comedy performances, sporting events, and special events while supporting the Box Office team.· Ability to stand and walk for extended periods during events.· Ability to occasionally lift and/or move up to 25 pounds.· Ability to work in both office and event environments, including stairs, seating , and outlet areas.· Ability to use computers, telephones, and standard office equipment for extended periods.Compensation & BenefitsWind Creek Event Center offers a competitive compensation package commensurate with experience, along with a comprehensive benefits program designed to support the health, well-being, and professional growth of our team members.Eligible employees may enjoy benefits including:· Competitive base salary· Performance incentive opportunities · Medical, dental, and vision insurance· 401(k) retirement savings plan with company match · Paid vacation and personal timeAdditional InformationThe statements contained in this job description are intended to describe the general nature and level of work performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position. Employees may be required to perform other duties as assigned to meet the operational needs of Wind Creek Event Center.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or pregnancy.

General Sports BusinessTeamwork OnlineBox Office Manager, Ticketing & Box Office Operations
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FIFA

Senior Digital Communications Product Manager

ZurichPosted 16 Sept 2026

Senior Digital Communications Product ManagerDepartment: CommunicationsEmployment Type: Permanent - Full TimeLocation: ZurichDescriptionAs the organiser of some of the biggest and most iconic sport events in the world, we lead the way in the sport and event industry.Join the team and support us on our mission.THE POSITIONThese are your key tasks: Lead product leadership and strategy by defining, designing, and delivering FIFA’s digital content products across all owned platforms, managing the full product lifecycle and aligning product strategies with divisional goals. Drive innovation and consistency by developing product roadmaps, calendars, and budgets that balance creativity and efficiency, providing strategic insights that shape FIFA’s digital vision and translating priorities into actionable initiatives that deliver measurable engagement and value. Ensure effective product delivery and implementation by managing all product requirements—such as text, video, graphics, and statistics—for corporate and competition coverage across digital platforms, ensuring delivery quality and adherence to schedule and budget. Coordinate with editorial, technical, and communications teams to manage product rollouts through sprint planning, briefings, and reviews, validating progress through user‑acceptance testing and post‑deployment checks. Define and supervise business needs for core digital tools and features (e.g., SEO, search, video players, APIs) to guarantee high editorial and technical standards. Drive collaboration and stakeholder engagement by leading requirements‑gathering sessions and workshops with colleagues and key business stakeholders, translating needs into a clear and prioritised product backlog. Facilitate cross‑divisional coordination to align content creation and platform delivery, ensure communications perspectives are represented in cross‑functional projects (e.g., CMS, CRM, and regional platforms), and develop strong partnerships with internal teams to secure alignment, support, and shared accountability. Oversee content operations and platform excellence by collaborating with content teams to coordinate multilingual, multimedia, photographic, and statistical content across FIFA digital platforms, ensuring brand and editorial consistency. Manage communications‑specific products and oversee CMS management and live support, and ensure effective tagging and organisation of data and assets within the FIFA Digital Hub (FDH). Support video production for corporate and competition activities, maintaining the highest editorial and compliance standards. Promote digital innovation and continuous improvement by fostering a digital‑first culture that replaces outdated processes with modern, scalable solutions. Evaluate and introduce emerging technologies and AI‑based tools to enhance efficiency and user experience, conduct research and benchmarking to inform ongoing optimisation, and ensure all products deliver exceptional experiences for both content creators and audiences. Maintain accurate documentation and reporting, while championing user‑centric design, continuous improvement, and scalable digital product ecosystems across the FIFA Communications Division. YOUR PROFILE We work hard at FIFA.We are dedicated, ambitious and innovative.And we respect our values. Always.For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.The specific competencies we require for this position are: 7+ years of digital product management experience, with at least 3 years in a senior or lead role Proven track record delivering large-scale digital products (web, mobile apps, platforms) Experience working with global, cross-functional teams Strong understanding of Agile and modern product development practices Proven Experience in working with headless CMS Bachelor's degree in computer science or equivalent professional experience Excellent stakeholder management and communication skills Data-driven mindset with experience using analytics tools and experimentation Experience working in football, sports, media or entertainment industry Background in managing content platforms Proven record of successful deliveries of various complexities within global and multi-cultural organisations Solid technical background with understanding or hands-on experience in implementation Experience in requirements gathering for applications and subsequent translation of requirements in user stories Excellent English skills, including writing, communication, and presentation An outstanding team spirit with an entrepreneurial mindset that thrives when being challenged Ability to foster long-term relationships with key professionals Attention to detail PERKS & BENEFITS The biggest benefit of a career at FIFA is the privilege to work for the beautiful game and create something that matters.Alongside that privilege, we also offer some extra perks and benefits: Health and fitness: Regular football sessions for all abilities, plus on-site gym. Home office: Up to two days of home office per week if work permits and home office allowance for all. Language courses: Offered to all staff to aid personal and professional growth. Continuous learning: We care about your development and encourage internal mobility, offering a variety of training and education to help achieve it. Pension: Flexible pension benefits with generous employer contributions. Relocation assistance: A dedicated team will be on hand to support your relocation. Sustainability: We support all employees using public transport. Vacation: Maintain a healthy work/life balance with a generous vacation allowance. Volunteering: Make an impact beyond your regular role and bond with colleagues by volunteering with one of our partners. As the organiser of some of the biggest and most iconic sport events in the world, we lead the way in the sport and event industry.Join the team and support us on our mission.These are your key tasks: We work hard at FIFA.We are dedicated, ambitious and innovative.And we respect our values. Always.For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.The specific competencies we require for this position are: The biggest benefit of a career at FIFA is the privilege to work for the beautiful game and create something that matters.Alongside that privilege, we also offer some extra perks and benefits:

Full-timeFootballFIFACommunicationsPermanent - Full TimeZurich
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PrizePicks

Product Designer - Responsible Gaming, Accounts, Payments

Atlanta, Georgia, United StatesPosted 16 Sept 2026

At Prize Picks, we are the fastest-growing sports company in North America, as recognized by Inc. 5000. As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. Our team of over 550 employees thrives in an inclusive culture that values individuals from diverse backgrounds, regardless of their level of sports fandom. Ready to reimagine the DFS industry together? We are seeking a Product Designer with an exceptional eye for visual craft and interaction design to own the Responsible Gambling and Compliance Experience. This is not just about building systems; it's about creating moments of delight, excitement, and emotional resonance that define our relationship with our members. You will be the force behind the look, experience, and interaction of our responsible gambling responsibilities, from limits and alerts to best-in-class pro-active experiences. You will champion a culture of design excellence, delivering polished, intuitive, and visually stunning experiences that set a new benchmark for quality in our industry. What you’ll do: Drive End-to-End Delivery: Execute within the complete design lifecycle within the Responsible Gambling domain, overseeing the process from initial requirements gathering through to final shipment and deployment. This requires a deep understanding of the mechanics and business drivers and you will influence and involve these systems. Build & Refine Interfaces: Focus on hands-on design and high-fidelity prototyping to create polished, visually stunning responsible gambling interfaces that ensure a trust-building and forward looking member experience. Develop & Ship New Features: Utilize AI, rapid prototyping, and iterative design to conceptualize, develop, and launch groundbreaking promotion mechanics and system features that deepen loyalty. Maintain Design Standards: Uphold high design quality through consistent design reviews, active maintenance of our design systems, and ensuring consistent excellence across all visual and interaction design. Drive Cross-Functional Collaboration: Foster effective partnerships with Product, Engineering, Analytics, and Responsible Gambling teams ensuring seamless handoffs and total alignment between business goals and the responsible gambling journey. What you have: 4+ years of product design experience, with a portfolio that showcases mastery in visual craft, interaction design, and strategic thinking. Your work should demonstrate a clear understanding of how to create emotionally engaging digital experiences. Excel in Visual and Interaction Design: A mastery of visual design principles (typography, layout, color theory) and a passion for motion and micro-interactions that enhance usability and create delight. You have a "pixel-perfect" mindset. Strategic and Conceptual Thinking: Proven ability to translate abstract business goals and user needs into a compelling design vision and a pragmatic, phased execution plan, from MVP to future-state iterations. Ability to create simple experiences out of complex and interconnected systems. Deep Empathy and User Focus: An innate ability to understand user motivations and behaviors, considering usability and accessibility not as a checklist but as a core tenet of exceptional design. Utilize research, analytics, and customer insights to build your knowledge of our customers. Technical Acumen: A foundational understanding of frontend technologies and the ability to foster a seamless, collaborative handoff process with engineering partners. Utilize AI to bridge gaps and build functional prototypes and demos. What makes you stand out: Experience leading B2C projects with a mobile-first design mentality. Experience supporting accounts, payments, or gaming product design projects. Experience working in a highly regulated industry and/or with complex compliance requirements. Where you’ll live: This is a hybrid position based at our Prize Picks headquarters in Atlanta, GA. Not Local? No problem! We offer a competitive relocation package to help you get here! #LI-Hybrid Benefits you’ll receive: In addition to your great compensation package, full-time employees will be eligible for the following perks: Company-subsidized medical, dental, & vision plans 401(k) plan with company match Annual bonus Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!) Generous paid leave programs, including 16-week paid parental leave and disability benefits Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked Company-wide in-person events and team outings Lifestyle enhancement program Company equipment provided (Windows & Mac options) Annual performance reviews with opportunities for growth and career development You must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Prize Picks is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.At Prize Picks, we are the fastest-growing sports company in North America, as recognized by Inc. 5000. As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. Our team of over 550 employees thrives in an inclusive culture that values individuals from diverse backgrounds, regardless of their level of sports fandom. Ready to reimagine the DFS industry together? Benefits you’ll receive: In addition to your great compensation package, full-time employees will be eligible for the following perks: Company-subsidized medical, dental, & vision plans 401(k) plan with company match Annual bonus Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!) Generous paid leave programs, including 16-week paid parental leave and disability benefits Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked Company-wide in-person events and team outings Lifestyle enhancement program Company equipment provided (Windows & Mac options) Annual performance reviews with opportunities for growth and career development You must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Prize Picks is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

BasketballGreenhouseProductAtlanta, GA
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Sacramento Kings

Director, Social Media

Sacramento, CA, USPosted 16 Sept 2026

Title: Director, Social Media Department: Digital Reports To: Vice President, Marketing FLSA Status: Exempt Position Summary The Director of Social Media leads the organization’s social media strategy and oversees its day-to-day execution across the Sacramento Kings, Golden 1 Center, and Stockton Kings. This leader is responsible for advancing the organization’s digital storytelling, growing and engaging its global fanbase, and creating distinctive online experiences that strengthen connections between fans and our brands. The Director will lead, coach, and support the professional development of five full-time and part-time team members while collaborating closely with partners throughout the organization. Key Responsibilities Develop and lead an integrated social media strategy that supports organizational priorities, strengthens brand affinity, and increases audience engagement. Guide platform-specific storytelling across social media (Instagram, Tik Tok, X, YouTube). Lead the planning and execution of social coverage for home and away games, live events, organizational announcements, and other key moments across all brands. Oversee the development of timely, compelling, and culturally relevant content while maintaining brand voice, editorial standards, and platform best practices. Manage the integration of marketing campaigns and corporate partnerships across social platforms, including ideation, planning, activation, and performance reporting. Develop and oversee paid social media, creator, and influencer strategies that support audience growth and organizational objectives. Establish performance goals and use audience insights, social listening, and analytics to evaluate results, identify opportunities, and continually improve content and engagement strategies. Monitor emerging platforms, technologies, audience behaviors, and cultural trends, recommending thoughtful and innovative ways to enhance the digital fan experience. Lead community engagement practices, including audience interaction, reputation management, and the appropriate escalation of sensitive or high-impact issues. Recruit, lead, coach, and develop a high-performing social media team. Establish clear priorities, encourage collaboration, and create opportunities for professional growth. Build strong relationships across departments and provide responsive, solutions-oriented service to internal and external partners. Support additional digital and organizational initiatives as assigned. Qualifications Required At least 8 years of relevant experience in social media, digital content, journalism, communications, broadcasting, video production, or a related field. At least 5 years of experience managing and developing team members, establishing priorities, and delivering results in a fast-paced environment. Significant experience leading social media strategy and multimedia storytelling for a prominent consumer, sports, entertainment, or global brand. Demonstrated experience managing brand accounts across major social platforms, with the ability to evaluate and adopt emerging platforms based on audience and business needs. Strong understanding of content strategy, community engagement, paid social media, creator partnerships, platform optimization, and digital performance measurement. Proven ability to translate cultural and industry trends into relevant, brand-appropriate content and fan experiences. Excellent writing, editing, verbal communication, and presentation skills, with exceptional attention to detail. Sound judgment and the ability to make timely decisions in high-visibility, rapidly changing situations. Strong leadership, collaboration, responsiveness, and customer-service skills. Proficiency with contemporary social publishing, analytics, content management, productivity, and artificial intelligence tools. Ability to work a flexible schedule that regularly includes days, evenings, weekends, and holidays, as well as travel. Preferred Experience working in professional sports, live entertainment, media, or another real-time content environment. Familiarity with the NBA, Sacramento Kings, entertainment, and contemporary culture. Working knowledge of creative production tools such as Adobe Creative Cloud, mobile and professional camera systems, content management platforms, and sports-content distribution tools. Compensation & Total Rewards: We offer a comprehensive suite of benefits designed to support your health, financial well-being, and work-life balance, including: Base Salary Range: $100,000–$110,000, plus eligibility for an annual discretionary bonus. Medical, dental, and vision coverage for employees and eligible dependents 401(k) with company matching contributions Self-Directed Time Off, 11 paid holidays, and Summer Fridays Paid parental leave Company-paid life insurance and long-term disability coverage Employee Assistance Program and wellness resources Cell phone stipend Sacramento Kings season tickets, concert access, Team Store discounts, parking, and other exclusive team member perks

BasketballTeamwork OnlineDirector, Social Media
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Learfield Amplify

Director, Revenue Generation - University of Alabama

Tuscaloosa, AL, USPosted 16 Sept 2026

Founded in 2011 on the people principles of Character, Capacity and Commitment, Learfield Amplify represents over 70 collegiate athletic departments, professional sports teams, and related industry organizations nationwide, with more than 170 on-site sales personnel dedicated to serving these respective relationships. The company delivers a total revenue solution through staff development, high-value expertise, and engaged fan relationships. As the sports industry and fan behavior continues to evolve, Learfield Amplify remains at the forefront of business intelligence through many of its national relationships, leading to increased revenues for teams across the country.As the exclusive outbound arm for the University, the sales team manages many of the sales efforts for ticketed sports. As a member of the team, we provide fans, partners, businesses, and constituents of the University with outreach and access to all ticket types, including season, partial, and group tickets, and ultimately providing experiences to grow involvement and revenue generation across the board while integrating fully within the department and the community. Learfield Amplify is actively seeking a Director, Revenue Generation. to lead the ticket sales team. The Director, Revenue Generation, is responsible for training, mentoring, motivating and coaching the revenue generation staff. This person will also be responsible for developing and implementing revenue initiatives designed to meet or exceed the annual sales goals set forth by senior management.Essential Duties & Responsibilities:Oversee revenue generation efforts across ticket sales, new donor acquisition, customer service, premium seating, hospitality, and other revenue-generating opportunities.Lead the recruiting, hiring, onboarding, and professional development of revenue generation staff.Provide ongoing training, coaching, mentoring, and performance guidance to revenue generation staff.Lead regular staff meetings and foster collaboration, innovation, and the sharing of ideas focused on revenue growth and customer retention.Develop and maintain a personal portfolio of ticket sales prospects and customers.Develop, manage, and execute an annual Revenue Generation plan and budget in partnership with appropriate staff and senior management, encompassing sales, retention, and revenue growth across customer segments.Effectively manage group assets, experiences, and inventory to maximize group ticket sales and revenue at all home games.Prepare timely and accurate sales reports and performance analyses to monitor individual and team progress, identify trends and opportunities, and ensure appropriate sales pacing to achieve established goals.Collaborate with senior management to develop and manage relationships with outside vendors and corporate partners related to group ticket sales, hospitality, and premium experiences.Partner closely with university athletic department marketing staff to develop and execute promotional initiatives designed to increase attendance, engagement, and revenue.Collaborate with the national Data Analytics team on CRM and database initiatives, including data collection, analytics, reporting, and marketing strategies designed to identify opportunities and generate incremental revenue.Minimum Qualifications:5+ years of sales experience within collegiate and/or professional sports, including 2+ years of experience in a ticket sales management role.Superior written and verbal communication skills, with strong leadership, collaboration, and interpersonal abilities.Results-oriented leader with a demonstrated ability to motivate teams and drive revenue performance.Proven track record of success in revenue generation and achieving sales goals.Enthusiastic, creative, and strategic thinker with the ability to translate strategy into effective execution.Ability to thrive in a dynamic, fast-paced environment while managing multiple priorities and deadlines.Exceptional organizational skills and the ability to effectively manage multiple tasks simultaneously.Demonstrated commitment to the highest standards of personal and professional integrity and ethics.Strong customer service and relationship management skills.Proficiency with Microsoft Office Suite.Experience with Paciolan and/or Ticketmaster/Archtics ticketing systems preferred.Experience with CRM and sales platforms such as ACT, Salesforce, SSB, Microsoft Dynamics CRM, Conquer, Outreach, or similar systems.Willingness and ability to work extended hours, including evenings, weekends, holidays, and home athletic events as required.Preferred Qualifications:Bachelor’s Degree in Sports Administration or business fieldLearfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

General Sports BusinessTeamwork OnlineDirector, Revenue Generation University Of Alabama
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Minnesota Wild / Minnesota Sports & Entertainment

Iowa Fan Relations - Senior Director, Marketing

Des Moines, IA, USPosted 16 Sept 2026

Position Summary: The Senior Director of Marketing provides strategic leadership for Iowa Wild’s marketing, community relations, brand, digital media, creative services, and game presentation functions. This role leads an integrated department that grows awareness, strengthens fan engagement, and drives measurable revenue for ticket sales, corporate partnerships, and merchandise through coordinated campaigns and compelling storytelling. The Senior Director sets department strategy, develops staff, manages resources, and collaborates regularly with the Communications and Sales departments and partners across the organization to deliver a consistent brand and outstanding fan experience. Responsibilities/Essential Functions: Collaborate on revenue strategy and lead integrated marketing efforts. Develop and lead the annual marketing strategy, collaborating regularly with the Communications department to align audience growth, brand priorities, campaign calendars, messaging, and department resources with organizational revenue goals. Partner with Ticket Sales and Service leadership to build campaigns that generate qualified leads and increase season, group, partial-plan, and single-game ticket revenue. Partner with Corporate Partnerships to support new business and renewal goals through sponsor-integrated campaigns, activation strategy, partner storytelling, and fulfillment visibility. Support merchandise revenue through audience targeting, promotional strategy, creative campaigns, content, and cross-channel marketing; merchandise buying, inventory management, retail systems, and store operations are outside this role’s scope. Establish campaign goals, performance indicators, attribution practices, and reporting cadences; use data and testing to improve conversion, efficiency, and return on marketing investment. Oversee paid, owned, and earned media plans across digital, email, social, web, broadcast, print, and local media partnerships. Manage the marketing budget, vendors, agencies, and media investments with a focus on revenue impact and responsible stewardship, coordinating regularly with the Communications department on shared initiatives. Lead brand content and communications collaboration. Own the Iowa Wild brand strategy and ensure consistent positioning, voice, visual identity, and messaging across all internal and external touchpoints. Collaborate regularly with the Communications department on organizational communications strategy, including media relations, public relations, announcements, executive messaging, crisis communications, and reputation management. Lead editorial planning and storytelling across marketing-managed digital platforms, social media, video, broadcast, and creative channels in regular coordination with the Communications department. Serve as a senior marketing resource and spokesperson, as appropriate, in coordination with the Communications department, while building productive relationships with media outlets, league contacts, community partners, and other stakeholders. Work closely with the Communications department to ensure marketing-related communications are timely, accurate, coordinated, and aligned with business priorities, hockey operations, league standards, and the Minnesota Wild organization. Manage and coach the Marketing department and its team members. Lead, coach, and develop five direct reports: Revenue Marketing Manager, Digital Media Manager, Graphic Designer, Game Presentation Director, and Community Relations Manager. Set clear goals, priorities, performance expectations, and development plans; conduct regular one-on-one meetings and performance reviews. Build an accountable, collaborative, and creative department culture that delivers high-quality work on deadline in a fast-paced environment. Establish effective workflows across marketing, community relations, creative, digital, and game presentation; collaborate regularly with the Communications department and allocate staff and resources based on organizational priorities. Lead the fan experience efforts. Provide strategic oversight of game presentation so each home game delivers an energetic, entertaining, sponsor-supportive, and brand-aligned experience. Guide the development of game scripts, in-game promotions, entertainment, music, video, graphics, announcements, and interactive activations while empowering the Game Presentation Director to lead execution. Oversee broadcast and team services strategy, standards, staffing, and coordination through the Director of Broadcast and Team Services. Connect game-day, broadcast, digital, and creative storytelling to deepen fan engagement and support ticket, partnership, and merchandise revenue. Partner with internal teams to develop theme nights, promotions, member experiences, and other initiatives that build attendance, loyalty, and value for fans and partners. Perform cross functional duties and community leadership efforts. Build and maintain the season-long promotional and content calendar in collaboration with Ticketing, Corporate Partnerships, Experiential Marketing, Communications, Hockey Operations, Merchandising, and the Community Relations Manager. Coordinate player, coach, mascot, and staff participation in marketing, media, community, and partner initiatives in collaboration with Hockey Operations, communications and team services. Oversee the Community Relations Manager and guide community and grassroots initiatives that increase brand visibility, introduce new audiences to the Iowa Wild, and strengthen relationships across Central Iowa. Lead planning meetings and communicate priorities, campaign details, deadlines, and game-day logistics to appropriate departments. Represent the Iowa Wild with the AHL, vendors, media, community partners, and industry peers, and apply relevant best practices to advance the organization. Perform other duties as assigned. Position Requirements: Formal Education & Certification: Bachelor’s degree in marketing, communications, business, sports management, or a related field, or equivalent experience. Advanced degree preferred but not required. Knowledge & Experience: At least seven or more years of experience in marketing, communications, sports, entertainment, live events, or a related industry, including meaningful people-leadership responsibility. Demonstrated success developing integrated marketing strategies and collaborating with communications teams to support measurable revenue growth. Experience partnering with ticket sales and corporate partnerships teams and translating business goals into audience-focused campaigns. Strong background in brand management, media relations, digital marketing, content strategy, paid media, and performance measurement. Experience leading multidisciplinary teams that may include marketing, community relations, digital, creative, game presentation, or broadcast functions, and collaborating effectively with communications teams. Experience overseeing live-event presentation or fan engagement initiatives; professional or collegiate sports experience strongly preferred. Demonstrated ability to manage budgets, agencies, vendors, media partners, and complex cross-functional projects. Working knowledge of analytics and reporting platforms, customer relationship management systems, email marketing, social media, web content management, and creative workflow tools. Personal Attributes: Strategic, revenue-minded leader who can translate organizational goals into clear priorities and executable plans. Excellent written, verbal, presentation, and interpersonal communication skills, with sound judgment in sensitive or high-visibility situations. Proven coach and team builder who sets expectations, provides useful feedback, and develops people. Highly organized and decisive, with the ability to prioritize competing demands and deliver quality work within short time frames. Collaborative relationship builder who works effectively across departments and with external partners. Creative and curious, with a commitment to innovation, continuous improvement, and an outstanding fan experience. Work Conditions: Ability to work nights, weekends, and holidays as needed for games, events, and time-sensitive communications. Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc. Lifting up to 50 lbs. Benefits offered including Medical, Dental, Vision, Retirement, and a robust PTO policy. ADA/EEO Statement: Our company is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to participate in the application process or perform the essential functions of the job, please contact the People Team to request an accommodation. We will engage in an interactive process to assess your needs and provide appropriate accommodations to enable you to perform the essential functions of the position unless it would cause an undue hardship. We are an equal-opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. It is our policy to provide equal employment opportunity for all employees and applicants for employment. We value diversity and inclusion in our workplace and promote a work environment that respects and supports individuals without bias.

HockeyTeamwork OnlineIowa Fan Relations Senior Director, Marketing
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