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Search: operations
D.C. United

Director, Ticket Operations & Strategy

Washington, DC, USPosted 14 Aug 2026

JOB SUMMARYThe D.C. United & Audi Field Business Strategy & Analytics team is looking for an enthusiastic and detailed leader to oversee our ticket operations and ticket strategy efforts as Director, Ticket Operations & Strategy.The Director, Ticket Operations & Strategy will focus on leading and supporting all aspects of ticket operations, ticket strategy and box office operations for events at Audi Field, including owned properties: D.C. United (MLS), Audi Field Events, DC Power FC (USL-Super League) and tenants: Washington Spirit (NWSL) and DC Defenders (UFL). This position also acts as a key liaison between the Ticket Sales and Service team, venue management and other internal/external stakeholders, such as MLS, USL, concert promoters, and event promoters.ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES· Lead and direct all ticket operations duties for D.C. United (MLS), DC Power FC (USL-Super League) and Audi Field Events, including but not limited to: event creation, order processing, inventory management, renewals, payment plans, mobile ticket assistance, ticket exchanges, member account requests, etc.· Oversee box office operations for events at Audi Field · Oversee access control systems for all related events· Support our venue tenants DC Defenders (UFL) and Washington Spirit (NWSL) ticket operations on event days· First point-of-contact for D.C. United Ticket Sales & Service Leadership· Focus on ticket product and sales strategy, ie. multi-match plans, special offers, etc.· Manifest management and venue scaling· Inventory distribution and pricing management for all owned events· Main point-of-contact for external ticket partners and event promoters· Utilize Ticketmaster suite of products, including: Archtics, Account Manager, TM One, Event Management Tool, TM Host, Virtual Venue, etc.· Work with Ticketmaster client support to troubleshoot system issues, event creation, reporting, etc.· Assist Finance team in reconciliation of all related events held at D.C. United-owned and operated properties· Maintain quality control on all related events ticketed products· Lead recurring training sessions for ticketing department· Form creation and data capture processes· Work with various D.C. United partners on operational builds, ie. Fevo, VetTix, SuitePro· Maneuver within various large data sets to efficiently execute operational tasksEDUCATION: Bachelor’s degree or relevant experience required. WORK EXPERIENCE: 5+ years of ticket operations experience preferred but not required COMPETENCIES (KSAs)Ticketmaster Archtics experience preferredProject Management Software (Asana) experience preferred Microsoft Excel skills strongly preferredExperience using Microsoft Dynamics CRM preferredExcellent time management, leadership, organization and customer service skills Ability to work flexible hours, including evenings, weekends and holidaysLANGUAGES: Spanish is a plus SCHEDULE: 8:30am - 5:30pm · Work demand is based on team and front office schedule · Ability to work flexible hours including evenings, weekends, and holidays based on the season’s scheduleSUPERVISORY RESPONSIBILITIES: Two (2) to Three (3) Direct Reports· Ten (10)+ PT match-day staff TRAVEL: Minimal, will remain in greater DC, MD, VA areaENVIRONMENTAL AND PHYSICAL CONDITIONS: Must be available to work events in evenings, weekends and holidays as necessary SALARY: The good faith anticipated base pay range for this role is shown below, and actual base pay will depend on your skills, qualifications, experiences, location, and other business and organizational needs. Anticipated base pay: $80,000-$90,000OTHER: The candidate must be able to successfully pass a background check. Other duties as assigned (see disclaimer below) DISCLAIMER:The above statements are intended to describe the general nature and level of work being performed by the employee(s) assigned to this title. This description should not be construed as an exhaustive list of all responsibilities, duties, and skills required of incumbents holding the position. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Further neither this description, nor completion of tasks associated with this title should be construed as a contract of employment. All D.C. United employees, unless otherwise designated by the Co-Chairs, are at-will employees.D.C. United is committed to uplifting our community, staff, and club. We are seeking candidates to be a part of our journey in our quest for continued organizational growth and another MLS Cup. D.C. United is an equal opportunity employer (EOE)D.C. United reaffirms its commitment to the principles of equal opportunity and diversity. D.C. United is proud to be an equal opportunity workplace and is an affirmative action employer. D.C. United is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, pregnancy, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Employment decisions can include hiring, termination, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions are made on the basis of individual skills, knowledge, abilities, job performance, and other appropriate qualifications.JOB SUMMARYThe D.C. United & Audi Field Business Strategy & Analytics team is looking for an enthusiastic and detailed leader to oversee our ticket operations and ticket strategy efforts as Director, Ticket Operations & Strategy.The Director, Ticket Operations & Strategy will focus on leading and supporting all aspects of ticket operations, ticket strategy and box office operations for events at Audi Field, including owned properties: D.C. United (MLS), Audi Field Events, DC Power FC (USL-Super League) and tenants: Washington Spirit (NWSL) and DC Defenders (UFL). This position also acts as a key liaison between the Ticket Sales and Service team, venue management and other internal/external stakeholders, such as MLS, USL, concert promoters, and event promoters.ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES· Lead and direct all ticket operations duties for D.C. United (MLS), DC Power FC (USL-Super League) and Audi Field Events, including but not limited to: event creation, order processing, inventory management, renewals, payment plans, mobile ticket assistance, ticket exchanges, member account requests, etc.· Oversee box office operations for events at Audi Field · Oversee access control systems for all related events· Support our venue tenants DC Defenders (UFL) and Washington Spirit (NWSL) ticket operations on event days· First point-of-contact for D.C. United Ticket Sales & Service Leadership· Focus on ticket product and sales strategy, ie. multi-match plans, special offers, etc.· Manifest management and venue scaling· Inventory distribution and pricing management for all owned events· Main point-of-contact for external ticket partners and event promoters· Utilize Ticketmaster suite of products, including: Archtics, Account Manager, TM One, Event Management Tool, TM Host, Virtual Venue, etc.· Work with Ticketmaster client support to troubleshoot system issues, event creation, reporting, etc.· Assist Finance team in reconciliation of all related events held at D.C. United-owned and operated properties· Maintain quality control on all related events ticketed products· Lead recurring training sessions for ticketing department· Form creation and data capture processes· Work with various D.C. United partners on operational builds, ie. Fevo, VetTix, SuitePro· Maneuver within various large data sets to efficiently execute operational tasksEDUCATION: Bachelor’s degree or relevant experience required. WORK EXPERIENCE: 5+ years of ticket operations experience preferred but not required COMPETENCIES (KSAs)LANGUAGES: Spanish is a plus SCHEDULE: 8:30am - 5:30pm · Work demand is based on team and front office schedule · Ability to work flexible hours including evenings, weekends, and holidays based on the season’s scheduleSUPERVISORY RESPONSIBILITIES: Two (2) to Three (3) Direct Reports· Ten (10)+ PT match-day staff TRAVEL: Minimal, will remain in greater DC, MD, VA areaENVIRONMENTAL AND PHYSICAL CONDITIONS: Must be available to work events in evenings, weekends and holidays as necessary SALARY: The good faith anticipated base pay range for this role is shown below, and actual base pay will depend on your skills, qualifications, experiences, location, and other business and organizational needs. Anticipated base pay: $80,000-$90,000OTHER: The candidate must be able to successfully pass a background check. Other duties as assigned (see disclaimer below) DISCLAIMER:The above statements are intended to describe the general nature and level of work being performed by the employee(s) assigned to this title. This description should not be construed as an exhaustive list of all responsibilities, duties, and skills required of incumbents holding the position. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Further neither this description, nor completion of tasks associated with this title should be construed as a contract of employment. All D.C. United employees, unless otherwise designated by the Co-Chairs, are at-will employees.D.C. United is committed to uplifting our community, staff, and club. We are seeking candidates to be a part of our journey in our quest for continued organizational growth and another MLS Cup. D.C. United is an equal opportunity employer (EOE)D.C. United reaffirms its commitment to the principles of equal opportunity and diversity. D.C. United is proud to be an equal opportunity workplace and is an affirmative action employer. D.C. United is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, pregnancy, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Employment decisions can include hiring, termination, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions are made on the basis of individual skills, knowledge, abilities, job performance, and other appropriate qualifications.

MLSTeamwork OnlineDirector, Ticket Operations & Strategy
Full job detailsView job
PWHL San Jose

Media & Community Relations Manager

San Jose, CA, USPosted 14 Aug 2026

About the PWHLThe Professional Women’s Hockey League delivers world-class competition and fosters meaningful connections with fans and communities through operational excellence, purposeful partnerships, and a focus on long-term sustainability. We are dedicated to cultivating a workplace and league culture rooted in integrity, innovation, and inclusion — on and off the ice.Position SummaryThe Media & Community Relations Manager serves as the primary lead for all media relations and community engagement efforts for PWHL San Jose. Reporting to the Team Director, Business Operations and working closely with the League’s Communications and External Affairs team, this role drives storytelling, communications strategy, and relationship building to grow the San Jose market while ensuring alignment with PWHL standards. This is a foundational role in establishing the team’s voice, presence, and community footprint as we launch professional women’s hockey in San Jose. This posting is for a newly created position. The pay range for this position is $70,000 to $80,000 USD annually. Key Duties & ResponsibilitiesDevelop and execute local media and community relations strategies aligned with PWHL communications objectives and League standards.Serve as the primary media contact for PWHL San Jose, cultivating and maintaining strong relationships with local print, digital, radio, and television media to expand coverage and brand visibility in the San Jose market.Create and manage strategic messaging and storytelling, including player features, press releases, game notes, and postgame summaries.Arrange and coordinate in-person, virtual, and phone interviews as needed for team personnel and players, facilitating effective communication with media representatives.Coordinate media access and coverage for practices, home games, and team events, including media accreditation, interview scheduling, and on-site media operations.Collaborate with photographers, videographers, and content teams to deliver high-quality media assets that support communications and marketing objectives.Lead community engagement initiatives, including media appearances, community events, theme nights, and the team’s charitable donation program.Maintain a strong understanding of the team, League, and local San Jose media landscape while ensuring confidentiality and professionalism across all communications activities.Required QualificationsMinimum of 5 years working in sports media relations, public relations, communications, journalism, or related professional experience.Bachelor’s degree in communications, media, sports management, or a related field.Proven experience in media and public relations, including media pitching, relationship building, press operations, and handling sensitive or high-profile communications.Excellent written and verbal communication skills, with the ability to collaborate effectively across teams.Proficiency with computers and Microsoft Office programs.This position is based in the United States. Applicants must be legally authorized to work in the United States on a full-time basis. The PWHL does not provide visa sponsorship for this role.Preferred QualificationsExperience in the sports and entertainment industry.Existing relationships with San Jose / Bay Area media outlets, reporters, and editors. Strong knowledge of hockey, including the game’s structure, terminology, and culture, with the ability to apply that knowledge to media strategy and storytelling.Experience supporting a launch market, expansion team, or new brand introduction.Flexibility & TravelFlexibility to work evenings, weekends, and non-traditional hours as required by the game and event schedule. Ability to be on-site at all home games and events, frequent attendance at practices and other activities in the San Jose market, as well as team travel to away games and events (via bus and air) is required.The Professional Women’s Hockey League is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or Veteran status, or any other protected class.A background check will be conducted once a successful candidate is identified.About the PWHLThe Professional Women’s Hockey League delivers world-class competition and fosters meaningful connections with fans and communities through operational excellence, purposeful partnerships, and a focus on long-term sustainability. We are dedicated to cultivating a workplace and league culture rooted in integrity, innovation, and inclusion — on and off the ice.Position SummaryThe Media & Community Relations Manager serves as the primary lead for all media relations and community engagement efforts for PWHL San Jose. Reporting to the Team Director, Business Operations and working closely with the League’s Communications and External Affairs team, this role drives storytelling, communications strategy, and relationship building to grow the San Jose market while ensuring alignment with PWHL standards. This is a foundational role in establishing the team’s voice, presence, and community footprint as we launch professional women’s hockey in San Jose. This posting is for a newly created position. The pay range for this position is $70,000 to $80,000 USD annually. Key Duties & ResponsibilitiesRequired QualificationsPreferred QualificationsFlexibility & TravelFlexibility to work evenings, weekends, and non-traditional hours as required by the game and event schedule. Ability to be on-site at all home games and events, frequent attendance at practices and other activities in the San Jose market, as well as team travel to away games and events (via bus and air) is required.The Professional Women’s Hockey League is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or Veteran status, or any other protected class.A background check will be conducted once a successful candidate is identified.

HockeyTeamwork OnlineMedia & Community Relations Manager
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Frontwave Arena

Senior Manager, Content Production

Oceanside, CA, USPosted 14 Aug 2026

Senior Manager, Content ProductionPosition SummaryFrontwave Arena is seeking a creative, organized and highly motivated Senior Manager, Content Production to lead the visual storytelling efforts for one of Southern California’s fastest-growing sports and entertainment organizations.This position will oversee content production across all Frontwave Arena properties, including the San Diego Clippers, San Diego Sockers, Sockers W, Oceanside Shock, sporting events, concerts, community events, and other live entertainment hosted at Frontwave Arena.The Senior Manager, Content Production will be responsible for developing and executing a year-round content strategy while shooting, editing and producing high-quality video and photo content that elevates each brand, engages fans, supports ticket sales, fulfills sponsorship obligations, and tells compelling stories across digital platforms.This role is ideal for someone who thrives in a fast-paced environment, enjoys both creative and operational responsibilities, and is equally comfortable behind the camera, in the editing bay and leading a production on-site. The Senior Manager, Content Production will take projects from concept through production, editing, post-production and final delivery.This position will also play a key leadership role in annual Media Days across all teams, overseeing creative concepts, production planning, shooting, talent direction and post-production to ensure the organization captures a comprehensive library of content that can be utilized throughout the season.This is a full-time, exempt position requiring frequent nights, weekends and holidays based on the event schedule.Essential ResponsibilitiesContent Strategy & Planning· Lead the year-round content strategy for Frontwave Arena and all affiliated sports properties.· Develop weekly and monthly content plans in collaboration with the Social Media Manager.· Build content calendars that align with marketing campaigns, ticket sales initiatives, sponsorship activations and organizational priorities.· Identify new storytelling opportunities that engage fans and strengthen each brand.· Ensure content remains consistent with established brand standards and creative direction.Video Production· Capture, edit and deliver high-quality video content for social media, digital marketing, advertising, sponsorships and in-venue use.· Produce a wide variety of content including behind-the-scenes features, player profiles, interviews, hype videos, promotional campaigns, event recaps, commercials and documentary-style storytelling.· Own the editing and post-production process from raw footage through final delivery, including story structure, pacing, music, sound, color correction, graphics, captions and formatting for various digital platforms.· Edit both short-form and long-form video content, adapting creative for social media, digital advertising, websites, email, in-venue screens and other platforms.· Independently take raw footage and develop polished, finished video content that aligns with the creative vision and objectives of each project.· Manage projects from concept through final delivery while meeting tight deadlines.· Maintain and organize all video assets, raw footage, project files and production materials.· Develop efficient video production and post-production workflows that allow the organization to consistently produce high-quality content.Photography· Capture and edit photography as needed for marketing, social media, website, sponsorship and promotional use.· Manage and organize the organization’s digital photo library.· Coordinate with freelance photographers to ensure complete coverage of events.Creative Direction· Lead creative planning and video production for annual Media Days across all teams.· Develop shot lists, creative concepts, interview questions and production schedules.· Direct talent during video and photo shoots to ensure consistent, high-quality content.· Coordinate production needs including cameras, lighting, audio, locations, sets and other equipment.· Oversee the capture and post-production of Media Day content, ensuring footage is organized, edited and delivered efficiently for use throughout the season.· Develop efficient Media Day editing workflows that allow content to be turned around quickly for social media, marketing campaigns, player features, sponsorships and other season-long initiatives.· Collaborate with the Sr. Graphic Designer, Creative Services Manager, Social Media Manager and Marketing team to maintain a cohesive visual identity across all platforms.Game Day & Event Content Operations· Lead all content production efforts during games, concerts and arena events.· Supervise freelance photographers, videographers, content creators and production assistants.· Coordinate shooting assignments and ensure timely delivery of content during and after events.· Work closely with the Social Media Manager to prioritize live content needs throughout events.· Identify opportunities to capture spontaneous, behind-the-scenes and real-time storytelling moments.· Recruit, mentor and oversee creative interns and part-time content staff.Media & Credential Operations· Manage credential requests for photographers, videographers, broadcasters and outside media.· Coordinate media access and shooting locations during games and events.· Serve as the primary point of contact for freelance visual media covering Frontwave Arena events.· Maintain professional working relationships with local and national media partners.Equipment & Asset Management· Maintain cameras, lenses, lighting, audio equipment and production accessories.· Recommend future equipment purchases and production upgrades.· Organize digital assets and ensure proper archival procedures are followed.· Maintain an efficient system for storing, labeling and retrieving raw footage, project files, photos and final content.Qualifications· Bachelor’s degree in Communications, Broadcasting, Film, Digital Media, Marketing or related field, or equivalent professional experience.· Minimum of 5 years of professional experience producing digital content, preferably within sports, entertainment or live events.· Exceptional video shooting and editing skills with a strong understanding of visual storytelling, pacing, composition, sound and post-production.· Demonstrated ability to take raw footage and independently produce polished, finished video content for multiple platforms.· Experience directing talent during interviews and promotional shoots.· Strong photography skills and proficiency with photo editing.· Demonstrated experience managing multiple creative projects simultaneously.· Experience leading freelancers, interns or creative teams.· Excellent organizational skills with the ability to prioritize competing deadlines.· Strong interpersonal and communication skills.· Self-motivated with the ability to work independently while collaborating across departments.· Passion for sports, entertainment and live events.Preferred Qualifications· Advanced proficiency in Adobe Premiere Pro, with strong knowledge of professional video editing and post-production workflows.· Experience with Adobe After Effects, Photoshop and Lightroom.· Experience producing content for professional or collegiate sports organizations.· Experience producing or leading team Media Days, photo days or large-scale content shoots.· Familiarity with Sony and Canon camera systems.· Strong understanding of professional camera, lighting and audio equipment.· Experience operating drones (FAA Part 107 certification preferred).· Understanding of live event production and broadcast operations.· Knowledge of digital asset management and content organization best practices.Work Environment· Frequent nights, weekends and holidays are required based on the event schedule.· Ability to stand, walk and move throughout an arena environment for extended periods.· Ability to work in fast-paced live event and production environments.· Ability to lift and transport production equipment weighing up to 40 pounds.· Must possess a valid driver’s license and reliable transportation.Why Frontwave Arena?Frontwave Arena is home to the San Diego Clippers, San Diego Sockers, Sockers W, Oceanside Shock, and a new “To be announced team” and a diverse calendar of other sporting events, concerts and community events. This position offers the opportunity to build and shape the visual identity of multiple professional sports franchises and one of Southern California’s premier live entertainment venues.The Senior Manager, Content Production will have the opportunity to work across professional sports, live entertainment and major events, creating content from Media Day and season launches to game-day storytelling, player features, social content, promotional campaigns and major arena events.If you’re passionate about creating compelling content, shooting, editing, telling unforgettable stories and bringing live events to life, we’d love to hear from you.Portfolio/Reel Requirement: Applicants should submit a portfolio or demo reel showcasing their video shooting, editing, storytelling and production experience. Examples of sports, entertainment, live-event or Media Day work are strongly encouraged.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Position SummaryFrontwave Arena is seeking a creative, organized and highly motivated Senior Manager, Content Production to lead the visual storytelling efforts for one of Southern California’s fastest-growing sports and entertainment organizations.This position will oversee content production across all Frontwave Arena properties, including the San Diego Clippers, San Diego Sockers, Sockers W, Oceanside Shock, sporting events, concerts, community events, and other live entertainment hosted at Frontwave Arena.The Senior Manager, Content Production will be responsible for developing and executing a year-round content strategy while shooting, editing and producing high-quality video and photo content that elevates each brand, engages fans, supports ticket sales, fulfills sponsorship obligations, and tells compelling stories across digital platforms.This role is ideal for someone who thrives in a fast-paced environment, enjoys both creative and operational responsibilities, and is equally comfortable behind the camera, in the editing bay and leading a production on-site. The Senior Manager, Content Production will take projects from concept through production, editing, post-production and final delivery.This position will also play a key leadership role in annual Media Days across all teams, overseeing creative concepts, production planning, shooting, talent direction and post-production to ensure the organization captures a comprehensive library of content that can be utilized throughout the season.This is a full-time, exempt position requiring frequent nights, weekends and holidays based on the event schedule.Essential ResponsibilitiesContent Strategy & Planning· Lead the year-round content strategy for Frontwave Arena and all affiliated sports properties.· Develop weekly and monthly content plans in collaboration with the Social Media Manager.· Build content calendars that align with marketing campaigns, ticket sales initiatives, sponsorship activations and organizational priorities.· Identify new storytelling opportunities that engage fans and strengthen each brand.· Ensure content remains consistent with established brand standards and creative direction.Video Production· Capture, edit and deliver high-quality video content for social media, digital marketing, advertising, sponsorships and in-venue use.· Produce a wide variety of content including behind-the-scenes features, player profiles, interviews, hype videos, promotional campaigns, event recaps, commercials and documentary-style storytelling.· Own the editing and post-production process from raw footage through final delivery, including story structure, pacing, music, sound, color correction, graphics, captions and formatting for various digital platforms.· Edit both short-form and long-form video content, adapting creative for social media, digital advertising, websites, email, in-venue screens and other platforms.· Independently take raw footage and develop polished, finished video content that aligns with the creative vision and objectives of each project.· Manage projects from concept through final delivery while meeting tight deadlines.· Maintain and organize all video assets, raw footage, project files and production materials.· Develop efficient video production and post-production workflows that allow the organization to consistently produce high-quality content.Photography· Capture and edit photography as needed for marketing, social media, website, sponsorship and promotional use.· Manage and organize the organization’s digital photo library.· Coordinate with freelance photographers to ensure complete coverage of events.Creative Direction· Lead creative planning and video production for annual Media Days across all teams.· Develop shot lists, creative concepts, interview questions and production schedules.· Direct talent during video and photo shoots to ensure consistent, high-quality content.· Coordinate production needs including cameras, lighting, audio, locations, sets and other equipment.· Oversee the capture and post-production of Media Day content, ensuring footage is organized, edited and delivered efficiently for use throughout the season.· Develop efficient Media Day editing workflows that allow content to be turned around quickly for social media, marketing campaigns, player features, sponsorships and other season-long initiatives.· Collaborate with the Sr. Graphic Designer, Creative Services Manager, Social Media Manager and Marketing team to maintain a cohesive visual identity across all platforms.Game Day & Event Content Operations· Lead all content production efforts during games, concerts and arena events.· Supervise freelance photographers, videographers, content creators and production assistants.· Coordinate shooting assignments and ensure timely delivery of content during and after events.· Work closely with the Social Media Manager to prioritize live content needs throughout events.· Identify opportunities to capture spontaneous, behind-the-scenes and real-time storytelling moments.· Recruit, mentor and oversee creative interns and part-time content staff.Media & Credential Operations· Manage credential requests for photographers, videographers, broadcasters and outside media.· Coordinate media access and shooting locations during games and events.· Serve as the primary point of contact for freelance visual media covering Frontwave Arena events.· Maintain professional working relationships with local and national media partners.Equipment & Asset Management· Maintain cameras, lenses, lighting, audio equipment and production accessories.· Recommend future equipment purchases and production upgrades.· Organize digital assets and ensure proper archival procedures are followed.· Maintain an efficient system for storing, labeling and retrieving raw footage, project files, photos and final content.Qualifications· Bachelor’s degree in Communications, Broadcasting, Film, Digital Media, Marketing or related field, or equivalent professional experience.· Minimum of 5 years of professional experience producing digital content, preferably within sports, entertainment or live events.· Exceptional video shooting and editing skills with a strong understanding of visual storytelling, pacing, composition, sound and post-production.· Demonstrated ability to take raw footage and independently produce polished, finished video content for multiple platforms.· Experience directing talent during interviews and promotional shoots.· Strong photography skills and proficiency with photo editing.· Demonstrated experience managing multiple creative projects simultaneously.· Experience leading freelancers, interns or creative teams.· Excellent organizational skills with the ability to prioritize competing deadlines.· Strong interpersonal and communication skills.· Self-motivated with the ability to work independently while collaborating across departments.· Passion for sports, entertainment and live events.Preferred Qualifications· Advanced proficiency in Adobe Premiere Pro, with strong knowledge of professional video editing and post-production workflows.· Experience with Adobe After Effects, Photoshop and Lightroom.· Experience producing content for professional or collegiate sports organizations.· Experience producing or leading team Media Days, photo days or large-scale content shoots.· Familiarity with Sony and Canon camera systems.· Strong understanding of professional camera, lighting and audio equipment.· Experience operating drones (FAA Part 107 certification preferred).· Understanding of live event production and broadcast operations.· Knowledge of digital asset management and content organization best practices.Work Environment· Frequent nights, weekends and holidays are required based on the event schedule.· Ability to stand, walk and move throughout an arena environment for extended periods.· Ability to work in fast-paced live event and production environments.· Ability to lift and transport production equipment weighing up to 40 pounds.· Must possess a valid driver’s license and reliable transportation.Why Frontwave Arena?Frontwave Arena is home to the San Diego Clippers, San Diego Sockers, Sockers W, Oceanside Shock, and a new “To be announced team” and a diverse calendar of other sporting events, concerts and community events. This position offers the opportunity to build and shape the visual identity of multiple professional sports franchises and one of Southern California’s premier live entertainment venues.The Senior Manager, Content Production will have the opportunity to work across professional sports, live entertainment and major events, creating content from Media Day and season launches to game-day storytelling, player features, social content, promotional campaigns and major arena events.If you’re passionate about creating compelling content, shooting, editing, telling unforgettable stories and bringing live events to life, we’d love to hear from you.Portfolio/Reel Requirement: Applicants should submit a portfolio or demo reel showcasing their video shooting, editing, storytelling and production experience. Examples of sports, entertainment, live-event or Media Day work are strongly encouraged.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

General Sports BusinessTeamwork OnlineSenior Manager, Content Production
Full job detailsView job
San Jose Earthquakes

Director, Membership Growth & Fan Innovation

San Jose, CA, USPosted 14 Aug 2026

About the Position:The San Jose Earthquakes are seeking a highly creative and results-driven leader to own and accelerate the growth of our season ticket business. The Director, Membership Growth & Fan Innovation is singularly focused on one objective: to design, market, and deliver the most compelling season ticket product in Major League Soccer and drive the club to a full season ticket sellout. This is not a traditional sales role. This leader will operate as the general manager of the season ticket business—owning product development, positioning, campaigns, and member experience—while partnering closely with the ticket sales team to convert demand into revenue. Who You Are:We are looking for people that want to hustle big.· Hustle: Having the desire to authentically connect with people, willing to always show up for our fans, and having an innate pride in their work.· Big: Devoted to quality in execution, not afraid to swing big, and owning the result. Successful Candidate:The Director, Membership Growth & Fan Innovation is a strategic and creative leader who thrives in ownership of a full business line. You bring a builder mentality, strong accountability for outcomes, and the ability to connect product innovation with revenue growth.You are equally comfortable thinking big-picture about fan experience and diving into the details of pricing, campaigns, and conversion. You operate with urgency, test-and-learn discipline, and a relentless focus on driving demand and retention.This role requires someone who can lead cross-functional efforts, influence stakeholders, and create a best-in-class season ticket ecosystem that drives long-term fan loyalty and revenue growth.Job Competencies Include:· Leadership· Strategic Thinking· Strategic Thinking· Growth Mindset· Product Innovation· Fan Experience Design· Analytical Thinking· Relationship Building· Communication· Collaboration· Revenue ManagementResponsibilities:· Season Ticket Product OwnershipOwn and continuously evolve the season ticket product, including pricing strategy, tiering, benefits, and packagingDevelop offerings across fan segments (premium, families, young professionals, supporters)Introduce innovative membership models such as flexible plans, loyalty tiers, and waitlistsPartner with executive leadership on product direction and decision-making· Campaigns & Demand GenerationDevelop and execute high-impact campaigns that create urgency and drive demandOwn messaging, positioning, and creative direction for all season ticket initiativesBuild key sales-driving moments including launches, deadlines, and eventsDevelop referral, community, and grassroots growth strategies· Season Ticket Holder ExperienceDesign a best-in-class end-to-end member journey from purchase through renewalCreate exclusive experiences that strengthen emotional connection and reduce churnPartner with stadium operations, marketing, and partnerships to enhance value delivery· Lifecycle & RetentionOwn the full lifecycle: acquisition, engagement, and renewalDevelop retention strategies that increase lifetime value and loyaltyBuild programs that reward tenure, advocacy, and engagement· Cross-Functional LeadershipPartner closely with ticket sales to align demand generation and conversionCollaborate with marketing, content, partnerships, and soccer operationsAlign club storytelling and player narratives with ticket demand strategies· Data, Testing & OptimizationEstablish a test-and-learn environment across pricing, offers, and messagingLeverage CRM and fan data to segment and personalize outreachTrack performance metrics and adjust strategies in real timeQualifications:7–12+ years of experience in growth marketing, product development, fan experience, or DTC business modelsProven ability to drive revenue through product innovation and marketing executionExperience owning a business line, category, or major initiativeStrong analytical and strategic thinking skillsAbility to operate in a fast-paced, evolving environment with high accountabilityExcellent communication and cross-functional collaboration skillsExperience in sports, entertainment, or live events is preferred but not requiredSuccess Metrics:Growth in total season ticket members (toward sellout goal)Renewal and retention ratesRevenue per member and overall lifetime valueConversion rates across campaigns and sales funnelsFan satisfaction and Net Promoter Score (NPS) among season ticket membersSalary: $90,000 - $110,000We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.About the Position:The San Jose Earthquakes are seeking a highly creative and results-driven leader to own and accelerate the growth of our season ticket business. The Director, Membership Growth & Fan Innovation is singularly focused on one objective: to design, market, and deliver the most compelling season ticket product in Major League Soccer and drive the club to a full season ticket sellout. This is not a traditional sales role. This leader will operate as the general manager of the season ticket business—owning product development, positioning, campaigns, and member experience—while partnering closely with the ticket sales team to convert demand into revenue. Who You Are:We are looking for people that want to hustle big.· Hustle: Having the desire to authentically connect with people, willing to always show up for our fans, and having an innate pride in their work.· Big: Devoted to quality in execution, not afraid to swing big, and owning the result. Successful Candidate:The Director, Membership Growth & Fan Innovation is a strategic and creative leader who thrives in ownership of a full business line. You bring a builder mentality, strong accountability for outcomes, and the ability to connect product innovation with revenue growth.You are equally comfortable thinking big-picture about fan experience and diving into the details of pricing, campaigns, and conversion. You operate with urgency, test-and-learn discipline, and a relentless focus on driving demand and retention.This role requires someone who can lead cross-functional efforts, influence stakeholders, and create a best-in-class season ticket ecosystem that drives long-term fan loyalty and revenue growth.Job Competencies Include:· Leadership· Strategic Thinking· Strategic Thinking· Growth Mindset· Product Innovation· Fan Experience Design· Analytical Thinking· Relationship Building· Communication· Collaboration· Revenue ManagementResponsibilities:· Season Ticket Product OwnershipOwn and continuously evolve the season ticket product, including pricing strategy, tiering, benefits, and packagingDevelop offerings across fan segments (premium, families, young professionals, supporters)Introduce innovative membership models such as flexible plans, loyalty tiers, and waitlistsPartner with executive leadership on product direction and decision-making· Campaigns & Demand GenerationDevelop and execute high-impact campaigns that create urgency and drive demandOwn messaging, positioning, and creative direction for all season ticket initiativesBuild key sales-driving moments including launches, deadlines, and eventsDevelop referral, community, and grassroots growth strategies· Season Ticket Holder ExperienceDesign a best-in-class end-to-end member journey from purchase through renewalCreate exclusive experiences that strengthen emotional connection and reduce churnPartner with stadium operations, marketing, and partnerships to enhance value delivery· Lifecycle & RetentionOwn the full lifecycle: acquisition, engagement, and renewalDevelop retention strategies that increase lifetime value and loyaltyBuild programs that reward tenure, advocacy, and engagement· Cross-Functional LeadershipPartner closely with ticket sales to align demand generation and conversionCollaborate with marketing, content, partnerships, and soccer operationsAlign club storytelling and player narratives with ticket demand strategies· Data, Testing & OptimizationEstablish a test-and-learn environment across pricing, offers, and messagingLeverage CRM and fan data to segment and personalize outreachTrack performance metrics and adjust strategies in real timeQualifications:7–12+ years of experience in growth marketing, product development, fan experience, or DTC business modelsProven ability to drive revenue through product innovation and marketing executionExperience owning a business line, category, or major initiativeStrong analytical and strategic thinking skillsAbility to operate in a fast-paced, evolving environment with high accountabilityExcellent communication and cross-functional collaboration skillsExperience in sports, entertainment, or live events is preferred but not requiredSuccess Metrics:Growth in total season ticket members (toward sellout goal)Renewal and retention ratesRevenue per member and overall lifetime valueConversion rates across campaigns and sales funnelsFan satisfaction and Net Promoter Score (NPS) among season ticket membersSalary: $90,000 - $110,000We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.About the Position:The San Jose Earthquakes are seeking a highly creative and results-driven leader to own and accelerate the growth of our season ticket business. The Director, Membership Growth & Fan Innovation is singularly focused on one objective: to design, market, and deliver the most compelling season ticket product in Major League Soccer and drive the club to a full season ticket sellout. This is not a traditional sales role. This leader will operate as the general manager of the season ticket business—owning product development, positioning, campaigns, and member experience—while partnering closely with the ticket sales team to convert demand into revenue. Who You Are:We are looking for people that want to hustle big.· Hustle: Having the desire to authentically connect with people, willing to always show up for our fans, and having an innate pride in their work.· Big: Devoted to quality in execution, not afraid to swing big, and owning the result. Successful Candidate:The Director, Membership Growth & Fan Innovation is a strategic and creative leader who thrives in ownership of a full business line. You bring a builder mentality, strong accountability for outcomes, and the ability to connect product innovation with revenue growth.You are equally comfortable thinking big-picture about fan experience and diving into the details of pricing, campaigns, and conversion. You operate with urgency, test-and-learn discipline, and a relentless focus on driving demand and retention.This role requires someone who can lead cross-functional efforts, influence stakeholders, and create a best-in-class season ticket ecosystem that drives long-term fan loyalty and revenue growth.Job Competencies Include:· Leadership· Strategic Thinking· Strategic Thinking· Growth Mindset· Product Innovation· Fan Experience Design· Analytical Thinking· Relationship Building· Communication· Collaboration· Revenue ManagementResponsibilities:· Season Ticket Product Ownership· Campaigns & Demand Generation· Season Ticket Holder Experience· Lifecycle & Retention· Cross-Functional Leadership· Data, Testing & OptimizationQualifications:Success Metrics:Salary: $90,000 - $110,000We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

SoccerTeamwork OnlineDirector, Membership Growth & Fan Innovation
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Orlando City SC & Orlando Pride

Communications - Communications Manager, Orlando Pride

Orlando, FL, USPosted 14 Aug 2026

TITLE: Communications Manager – Orlando Pride DEPARTMENT: Communications REPORTS TO: Sr. Director of Communications FLSA: Full-time; Salaried, Exempt WHAT SETS YOU APART You are a strategic, collaborative, and self-driven communications professional with a passion for soccer and storytelling. You bring expertise in media relations and content strategy, while thriving in fast-paced, high-performance environments. In this role, you will help elevate the Orlando Pride’s brand, drive meaningful engagement with key audiences and contribute to the continued growth of the club and the women’s game on both the local and global stage. ESSENTIAL DUTIES AND RESPONSIBILITIES Serve as the primary communications lead for the Orlando Pride, overseeing all day-to-day media relations, including matchday media operations, media availability at training sessions, interview coordination and internal documentation. Develop and execute strategic communications plans that align with Club objectives, driving media coverage and brand visibility across local, national and international outlets. Lead the development of storylines in collaboration with internal content teams, marketing and external media partners, translating Club knowledge into compelling narratives that amplify team identity, milestones, and key moments. Partner with the Sr. Director of Communications to shape and execute proactive media outreach, brand alignment and integrated communications campaigns. Oversee day-to-day media operations, including media at trainings, matchday credentialing, press box logistics and post-match media availability, while supervising and mentoring department associates and interns. Produce key written materials, including press releases, advisories, game notes and Club bios, with particular emphasis on clarity, brand voice and timeliness. Spearhead the monitoring and reporting of Pride-specific media coverage, collaborating with senior leadership to evaluate messaging impact and refine outreach and crisis response tactics. Lead planning and execution of Pride-specific media events such as press conferences, media days and Club announcements. Represent the Communications department at Club and venue events, providing strategic guidance and on-site support as needed. Foster and strengthen relationships with media personnel, league communications teams, and broadcast partners across the domestic and international soccer landscape. Travel as needed to support media relations for away matches and events. Support Club-wide marketing efforts, as well as brand alliances and sales initiatives, by aligning communications strategies with overarching goals Other duties as assigned QUALIFICATIONS It’s never just a job at Orlando Pride. It’s a way of life. We live and breathe soccer and entertainment. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualifications: 4+ years of experience in sports communications, media relations, or related fields Deep understanding of the women’s soccer landscape, especially NWSL Self-starter who takes pride in their duties and is consistently looking to raise the standard of excellence Strong interpersonal skills, including a network of media contacts and/or the ability to foster relationships with Club media targets Highly organized, detail-oriented, and capable of managing multiple projects under tight deadlines Excellent written and verbal communication skills, with proficiency in AP style Bilingual in Spanish and/or Portuguese is a plus, but not required Proficiency in digital tools and platforms; knowledge of Adobe Creative Suite is a plus Ability to work non-traditional hours, including nights, weekends, and holidays, in non-traditional settings within a fast-paced team environment The ability to pass a background screening The ability to attain and maintain Safesport certification About Orlando City SC & Orlando Pride: In November 2013, Orlando City Soccer Club was awarded a Major League Soccer (MLS) franchise, becoming the league’s 21st franchise. The team began play in March 2015, with 62,510 fans packing the then-Orlando Citrus Bowl for the Club’s MLS debut. The Lions have reached the postseason in five-consecutive seasons (2020-24), qualified for the Concacaf Champions Cup (formerly Concacaf Champions League) in both 2023 and 2024, and reached their first final in 2020 during the MLS is Back Tournament. In 2022, Orlando City won its first championship of its MLS era, lifting the Lamar Hunt U.S. Open Cup trophy, which also marked the first championship by any professional team in the City Beautiful. Prior to its time in MLS, Orlando City boasted a decorated history in the United Soccer League, winning the league’s championship in both the 2011 and 2013 seasons. In October 2015, the Orlando Pride was announced as the 10th team in the National Women’s Soccer League (NWSL), bringing professional women’s soccer to the state of Florida for the first time. The team began play in April 2016, setting a then-league single-game attendance record in its first-ever home game, with 23,403 fans witnessing the Club’s first win. The Pride feature a star-studded roster of domestic and international talent and, in 2024, brought the first professional major league title to the city of Orlando, with the Club winning the NWSL Championship. The season saw the Pride complete the double, winning both the Championship and the NWSL Shield as the best team in the regular season, capping off a historic campaign that set numerous league records. Former Orlando City defender Seb Hines serves as the team’s head coach, not only the first Black head coach in the league, but also the first to win both the Championship and the NWSL Shield, and the 2024 NWSL Coach of the Year. In 2017, both teams moved into its privately-owned, soccer-specific venue – Inter&Co Stadium – located in the heart of downtown Orlando. In July 2021, the Club – which includes Orlando City SC, the Orlando Pride, Orlando City B (MLS NEXT Pro) and Inter&Co Stadium – was purchased by the Wilf Family, who also own the Minnesota Vikings of the National Football League. For more information on Orlando City SC and Orlando, visit OrlandoCitySC.com or Orlando-Pride.com. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. Orlando City and Orlando Pride will ensure that individuals with disabilities are provided with reasonable accommodation(s) to participate in the job application or interview process and perform critical job functions. Please contact the People and Culture department at Peopleandculture@orlandocitysc.com to let us know the nature of your request and your contact information. About Orlando City SC & Orlando Pride: In November 2013, Orlando City Soccer Club was awarded a Major League Soccer (MLS) franchise, becoming the league’s 21st franchise. The team began play in March 2015, with 62,510 fans packing the then-Orlando Citrus Bowl for the Club’s MLS debut. The Lions have reached the postseason in five-consecutive seasons (2020-24), qualified for the Concacaf Champions Cup (formerly Concacaf Champions League) in both 2023 and 2024, and reached their first final in 2020 during the MLS is Back Tournament. In 2022, Orlando City won its first championship of its MLS era, lifting the Lamar Hunt U.S. Open Cup trophy, which also marked the first championship by any professional team in the City Beautiful. Prior to its time in MLS, Orlando City boasted a decorated history in the United Soccer League, winning the league’s championship in both the 2011 and 2013 seasons. In October 2015, the Orlando Pride was announced as the 10th team in the National Women’s Soccer League (NWSL), bringing professional women’s soccer to the state of Florida for the first time. The team began play in April 2016, setting a then-league single-game attendance record in its first-ever home game, with 23,403 fans witnessing the Club’s first win. The Pride feature a star-studded roster of domestic and international talent and, in 2024, brought the first professional major league title to the city of Orlando, with the Club winning the NWSL Championship. The season saw the Pride complete the double, winning both the Championship and the NWSL Shield as the best team in the regular season, capping off a historic campaign that set numerous league records. Former Orlando City defender Seb Hines serves as the team’s head coach, not only the first Black head coach in the league, but also the first to win both the Championship and the NWSL Shield, and the 2024 NWSL Coach of the Year. In 2017, both teams moved into its privately-owned, soccer-specific venue – Inter&Co Stadium – located in the heart of downtown Orlando. In July 2021, the Club – which includes Orlando City SC, the Orlando Pride, Orlando City B (MLS NEXT Pro) and Inter&Co Stadium – was purchased by the Wilf Family, who also own the Minnesota Vikings of the National Football League. For more information on Orlando City SC and Orlando, visit OrlandoCitySC.com or Orlando-Pride.com. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. Orlando City and Orlando Pride will ensure that individuals with disabilities are provided with reasonable accommodation(s) to participate in the job application or interview process and perform critical job functions. Please contact the People and Culture department at Peopleandculture@orlandocitysc.com to let us know the nature of your request and your contact information. About Orlando City SC & Orlando Pride: In November 2013, Orlando City Soccer Club was awarded a Major League Soccer (MLS) franchise, becoming the league’s 21st franchise. The team began play in March 2015, with 62,510 fans packing the then-Orlando Citrus Bowl for the Club’s MLS debut. The Lions have reached the postseason in five-consecutive seasons (2020-24), qualified for the Concacaf Champions Cup (formerly Concacaf Champions League) in both 2023 and 2024, and reached their first final in 2020 during the MLS is Back Tournament. In 2022, Orlando City won its first championship of its MLS era, lifting the Lamar Hunt U.S. Open Cup trophy, which also marked the first championship by any professional team in the City Beautiful. Prior to its time in MLS, Orlando City boasted a decorated history in the United Soccer League, winning the league’s championship in both the 2011 and 2013 seasons. In October 2015, the Orlando Pride was announced as the 10th team in the National Women’s Soccer League (NWSL), bringing professional women’s soccer to the state of Florida for the first time. The team began play in April 2016, setting a then-league single-game attendance record in its first-ever home game, with 23,403 fans witnessing the Club’s first win. The Pride feature a star-studded roster of domestic and international talent and, in 2024, brought the first professional major league title to the city of Orlando, with the Club winning the NWSL Championship. The season saw the Pride complete the double, winning both the Championship and the NWSL Shield as the best team in the regular season, capping off a historic campaign that set numerous league records. Former Orlando City defender Seb Hines serves as the team’s head coach, not only the first Black head coach in the league, but also the first to win both the Championship and the NWSL Shield, and the 2024 NWSL Coach of the Year. In 2017, both teams moved into its privately-owned, soccer-specific venue – Inter&Co Stadium – located in the heart of downtown Orlando. In July 2021, the Club – which includes Orlando City SC, the Orlando Pride, Orlando City B (MLS NEXT Pro) and Inter&Co Stadium – was purchased by the Wilf Family, who also own the Minnesota Vikings of the National Football League. For more information on Orlando City SC and Orlando, visit OrlandoCitySC.com or Orlando-Pride.com. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. Orlando City and Orlando Pride will ensure that individuals with disabilities are provided with reasonable accommodation(s) to participate in the job application or interview process and perform critical job functions. Please contact the People and Culture department at Peopleandculture@orlandocitysc.com to let us know the nature of your request and your contact information.

MLSTeamwork OnlineCommunications Communications Manager, Orlando Pride
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Playfly Sports

Director Ticket Sales and Operations (University of Toledo)

Toledo, OH, USPosted 14 Aug 2026

DIRECTOR, TICKET SALES & OPERATIONS (UNIVERSITY OF TOLEDO) Toledo, OH (On-Site) THE RUNDOWN Playfly Sports is looking for a Director, Ticket Sales & Operations, to join our Toledo Athletics Partnership in Toledo, OH. The Director, Ticket Sales & Operations, is responsible for directing ticket sales responsibilities for all ticketed sports to generate new revenue, servicing existing accounts, managing Playfly and University staff, and overseeing ticket operations/box office activities. The Director will also have individual sales goals. WHAT YOU’LL ACCOMPLISH · Recruit and hire sales and service team members with diversity of age, race and ethnicity, gender, experiences, thinking styles, perspectives etc. · Train and supervise sales and service staff · Monitor, manage and evaluate staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals, follow up with appropriate feedback and direction for development · Lead, motivate, develop and retain Sales and Service staff for future succession within the department and Playfly organization · Ensure adherence to all Company Policies, including an acute focus on the Diversity, Equity and Inclusion and Discrimination and Harassment policies, engaging with Human Resources as appropriate · Run day-to-day operations of the Fan Relationship Management Center profitably while exceeding client expectations in revenue generation and customer service · Act as the principal liaison of Playfly with the athletic department · Develop and execute approved annual business, sales plan and operating budget · Develop, present, and communicate ticket sales strategies, procedures, and processes · Identify, explore, and research new sales opportunities to include season tickets and group sales target markets · Develop the ticket sales program in the following areas: new business generation, sales leadership, development of sales strategies, sales training, development of best sales practices and results tracking and reporting · Provide recommendations to Playfly and athletic department on marketing, promotions, sales strategies, and community ticket/ sampling programs etc · Track and report daily, weekly, and monthly sales figures and relevant accountability reports · Handle accounting, partner invoicing, commission reporting, staff timecard/payroll approval etc · Assist with the creation, planning, communication, and implementation of special ticket plans, projects, promotions, and programs · Direct day to day operations of Ticket Operations/Box Office and providing the highest level of customer service to all internal and external customers · Manage opening and closing procedures of the Box Office, management of game night events and on-sale dates · Oversee processing of orders and payments, game day ticket operations for all ticketed sports, will call and ticket sales booths, handling/reconciling of game day starting cash · Schedule ticket office and gameday student workers · Provide reports as required · Other job-related duties as assigned WHAT YOU’LL BRING · Minimum of 3-5 years of sports ticket sales experience with at least 2 years in inside sales/ ticketing leadership preferred · Bachelor’s Degree preferred but not required · Experience with Paciolan ticketing software and CRM programs preferred · Excellent communication, presentation and listening skills. Must be able to communicate equally well with executives, staff, and fans at all levels · Strong organizational, administrative and time management skills · Proven problem-solving ability · Computer proficient (Microsoft Word, Excel, Outlook) · Belief that a culture that encourages collaboration, flexibility, equity and fairness that enables individuals to contribute to their full potential, feel valued, and supported is key to success; personally, professionally and for the company TRAVEL, LIFTING, PHYSICAL REQUIREMENTS · Available to work athletic events including home games and special events in evenings and on weekends as needed · The work is sedentary in nature · Walking, standing, bending and carrying of light office items is required · The work is typically performed in an adequately lighted and climate-controlled office environment · May require occasional travel WHAT WE DO Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com WHAT WE STAND FOR At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve. EEOC & DIVERSITY STATEMENT Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. ACCOMMODATIONS Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruiting@playfly.com. We are unable to sponsor or take over sponsorship of an employment visa for this role at this time Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. For California and UK Residents, please read our Privacy Policy WHAT WE DO Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com WHAT WE STAND FOR At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve. EEOC & DIVERSITY STATEMENT Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. ACCOMMODATIONS Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruiting@playfly.com. We are unable to sponsor or take over sponsorship of an employment visa for this role at this time Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. For California and UK Residents, please read our Privacy Policy WHAT WE DO Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com WHAT WE STAND FOR At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve. EEOC & DIVERSITY STATEMENT Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. ACCOMMODATIONS Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruiting@playfly.com. We are unable to sponsor or take over sponsorship of an employment visa for this role at this time WHAT WE DO Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com WHAT WE STAND FOR At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve. EEOC & DIVERSITY STATEMENT Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. ACCOMMODATIONS Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruiting@playfly.com. We are unable to sponsor or take over sponsorship of an employment visa for this role at this time Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. For California and UK Residents, please read our Privacy Policy Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. For California and UK Residents, please read our Privacy Policy

BasketballTeamwork OnlineDirector Ticket Sales And Operations (university Of Toledo)
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TD Garden

TD Garden Premium Service Account Executive, Boston Bruins and Boston Celtics

Boston, MA, USPosted 14 Aug 2026

The opportunityDelaware North Boston Holdings is hiring full-time Premium Service Account Executives to join our team at TD Garden in Boston, Massachusetts supporting both the Boston Bruins and Boston Celtics. As a Premium Service Account Executive, you will be responsible for delivering an exceptional experience to our premium clients throughout the year. If you are relationship-driven, detail-oriented, and thrive in a fast-paced hospitality environment, we encourage you to apply! PayMinimum – Anticipated Maximum Base Salary: $54,600 - $73,700 / yearIn addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.What we offerAt Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: Medical, dental, and vision insurance401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performancePaid vacation days and holidaysPaid parental bonding leaveTuition and/or professional certification reimbursementGenerous friends-and-family discounts at many of our hotels and resortsWhat will you do?Serve as the primary day-to-day contact for a portfolio of BGS member accounts, providing white-glove service and timely solutionsCultivate strong, long-term relationships with clients through consistent communication, in-person engagement, and personalized touchpointsManage all aspects of the BGS member experience, including ticketing requests, event access, amenity fulfillment, and game day hospitalityAssist with renewal and retention strategies for a portfolio of premium accounts, leveraging strong business acumen to cultivate long-term client relationships, negotiate with C-level executives and key decision-makers, and identify opportunities to maximize account growth, member satisfaction, and revenue retentionRepresent the BGS service team at all home games, concerts, and premium events—ensuring all clients receive top-tier service and supportSupport planning and execution of exclusive member events throughout the calendar yearUtilize CRM systems to manage account activity, update client records, and track service interactionsServe on project teams and cross-departmental initiatives that drive business growth, enhance operational processes, and shape the future of premium hospitality and live entertainment experiencesMore about youBachelor’s degree in business, hospitality, sports management, or a related field5+ years of experience in account management, client services, hospitality, and/or premium ticketingExcellent communication and interpersonal skills, with a passion for client serviceProven ability to multi-task and work in high-pressure, event-based environmentsExperience with CRM platforms (Salesforce, Archtics, etc.) preferredAvailability to work evenings, weekends, and holidays based on event scheduleWho we areDelaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. The opportunityDelaware North Boston Holdings is hiring full-time Premium Service Account Executives to join our team at TD Garden in Boston, Massachusetts supporting both the Boston Bruins and Boston Celtics. As a Premium Service Account Executive, you will be responsible for delivering an exceptional experience to our premium clients throughout the year. If you are relationship-driven, detail-oriented, and thrive in a fast-paced hospitality environment, we encourage you to apply! PayMinimum – Anticipated Maximum Base Salary: $54,600 - $73,700 / yearIn addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.What we offerAt Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: Medical, dental, and vision insurance401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performancePaid vacation days and holidaysPaid parental bonding leaveTuition and/or professional certification reimbursementGenerous friends-and-family discounts at many of our hotels and resortsWhat will you do?Serve as the primary day-to-day contact for a portfolio of BGS member accounts, providing white-glove service and timely solutionsCultivate strong, long-term relationships with clients through consistent communication, in-person engagement, and personalized touchpointsManage all aspects of the BGS member experience, including ticketing requests, event access, amenity fulfillment, and game day hospitalityAssist with renewal and retention strategies for a portfolio of premium accounts, leveraging strong business acumen to cultivate long-term client relationships, negotiate with C-level executives and key decision-makers, and identify opportunities to maximize account growth, member satisfaction, and revenue retentionRepresent the BGS service team at all home games, concerts, and premium events—ensuring all clients receive top-tier service and supportSupport planning and execution of exclusive member events throughout the calendar yearUtilize CRM systems to manage account activity, update client records, and track service interactionsServe on project teams and cross-departmental initiatives that drive business growth, enhance operational processes, and shape the future of premium hospitality and live entertainment experiencesMore about youBachelor’s degree in business, hospitality, sports management, or a related field5+ years of experience in account management, client services, hospitality, and/or premium ticketingExcellent communication and interpersonal skills, with a passion for client serviceProven ability to multi-task and work in high-pressure, event-based environmentsExperience with CRM platforms (Salesforce, Archtics, etc.) preferredAvailability to work evenings, weekends, and holidays based on event scheduleWho we areDelaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

BasketballTeamwork OnlineTd Garden Premium Service Account Executive, Boston Bruins And Boston Celtics
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Legends Global

Public Safety Manager

Columbus, OH, USPosted 14 Aug 2026

LEGENDS GLOBALLegends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!JOB SUMMARYParticipates in the day-to-day functions of securing, directing, and promoting security and public safety in the Greater Columbus Convention Center. The Campus includes 6 Parking Areas, 2 food courts, 4 exhibit halls, 6 ballrooms, more than 50 meeting rooms within 2 million square feet of space. Responsible for the Public Safety Department. Plans and manages crowd control procedures for all events. Schedules and Supervises Public Safety Event staff and directs their duties as coordinated with Event Management. Responsible for overseeing, all events related Public Safety/Security Staff, which includes all Third party contractors. ESSENTIAL FUNCTIONSPerform regular and routine rounds of facility; noting and correcting unsafe or insecure conditions, and takes further and immediate action to correct conditions as neededComplete detailed reports on activity during shiftFiles written reports on incidentsMaintains daily log of activitiesVerify all reports are filed in a timely manner and that all reports are accurate as to their content of factsDirect visitors, deliveries and related personnel to proper areas, notifies related departments of visitor/delivery arrival/departureProvide crowd management and assist with crowd movementFollow established code of conduct and safety proceduresChallenge unauthorized personnel in restricted areasOperate and monitor computerized fire alarm system and surveillance cameraTake appropriate action in the event of an emergencyCoordinates EMS needs with Local Fire Department or outside agencyCoordinates Law Enforcement needs with Columbus Police Special Duty CoordinatorCoordinates Fire Department needs with Columbus Fire DepartmentCoordinates Executive protection details with Local, State, Federal, and Private agenciesAssist with scheduling Public Safety Event Staff as coordinated with Show Management/Event ManagerAssist in new hire trainingMaintain staffing levels as dictated by event needsOversee the day-to-day operations of the Public Safety DepartmentSupervise Public Safety Event StaffMaintain a positive and proactive attitude.Provide superior customer service. Ensure that direct reports receive the essential training so that they also provide superior customer serviceMust have the ability to interact with guests in a friendly, courteous and polite manner. This will include initiating contact with guests within 10 feet – i.e. smiling, saying “Good Day” or helping when needed.Attend Campus meetings, as applicable and needed.Schedules Public Safety Event Staff as coordinated with Show Management/Event Manager based on Client needs or requests.Prepare quotes for client approval.Submit invoices to Events Department for payment from client.Maintains staffing levels as dictated by event needs.All other duties and responsibilities as assigned by Assistant General Manager.Knowledge: Public Safety/Security Background, including but not limited to Law Enforcement, Military, Fire, or Emergency Medical Service Background. Event Coordination/Management from a Convention Center or similar venue. Job Requirements: (Some may not be required, but preferred) High School Diploma/GEDSurveillance (CCTV) Skills, preferred but not requiredWorking knowledge of Security and Public Safety functionsCustomer Service TechniquesFire Alarm SystemBasic Knowledge of Microsoft Office ApplicationsMust be able to always use a Two-Way radioMust always maintain a professional appearanceMust be able to keep information confidentialValid State driver’s License with no more than 4 pointsMust be able to pass pre-employment Background check.Must be able to work various shift schedules based on event needs. (Including but not limited to, nights, weekends, holidays and shift work.)Required upon hire or within 120 days of hire if not certified.NIMS Incident Management Level 1 (IML 1)CPR, First Aid, AED (maintain through employment)Obtain security license under the Ohio Department of Public Safety (maintain through employment)Experience: Minimum 6 years’ experience in Public Safety Field, including but not limited to Law Enforcement, Military, fire, Emergency Medical Service or SecurityMinimum 4 years’ supervisory/field training supervisor experience in Public Safety field, including but not limited to Law Enforcement, Military, fire, Emergency Medical Service or Security (years may be combined)Minimum 4 years’ supervisory experience in Convention Center or similar venue (years may be combined)Skills/Aptitudes: Must possess oral and written communication skills and be able to follow instructions; able to qualify under existing state security guidelines; physical ability to walk, climb steps, stand/walk for up to 8 hours; must be fluent in English language; must be willing and able to work with a wide variety of individuals from varying socioeconomic backgrounds; attention to detail; conflict resolution skills preferred.Working Conditions: May be exposed to adverse weather conditions for long periods of time; ability to work flexible hours in addition to normal business hours as needed; must be able to lift and carry up to 50lbs; must be able to stand for long periods of time. May be exposed to physical confrontations.Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor

Motorsport & RacingTeamwork OnlinePublic Safety Manager
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Legends Global

Operations Coordinator

Houston, TX, USPosted 14 Aug 2026

SummaryLegends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Operations Coordinator at Reliant Park in Houston, Texas. Reliant Park is in the fast lane for opportunity and excitement. We are a one-of-a-kind premier facility with four major venues within one giant park. Reliant Center (one million+ sq. ft. Convention Center), Reliant Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), Reliant Astrodome (“The” Astrodome), and Reliant Arena. We are seeking a unique Operations Coordinator to join our Operations team. Under general supervision, coordinates, supervises, and directs personnel, subcontractors, and the daily activities involved in the successful execution of events and maintenance of the facility by performing the following duties personally or through subordinate supervisors. Acts as liaison between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to.Essential Duties and ResponsibilitiesInclude the following: Assist with all aspects of operations including supervision, event coordination, equipment maintenance, event staffing, setups and changeovers, event services, fire and life safety and customer service.Train staff in all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations, and emergency procedures.Prepare work schedules, set staffing responsibilities, and review quantity and quality of work performed. Schedule full/part-time employees and subcontracted service providers (stagehands, Temp labor, etc.) according to event demands.Investigate, analyze, and resolve operational problems and complaints.Act as a liaison with tenants, contractors, and facility users as needed.Maintain equipment and inventory, including ordering all necessary supplies and materials and coordinate needed equipment with the Operations Department or outside service contractors as needed.Report irregularities, discrepancies, damage or loss of property or any other safety concerns to supervisor.May perform other duties as assigned.Supervisory Responsibilities Carries out supervisory responsibilities in accordance with all policies and applicable laws.Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility. Must possess a thorough understanding of facility’s layout, and operational equipment.Demonstrate knowledge of practices and procedures related to event set-up and conversions; typical methods and techniques for cleaning and maintaining the facility equipment; and proper use and care of hand and power tools.Have experience with the principles and techniques of supervision, training, budget preparation and purchasing. Understand and work from general instructions, specifications, sketches, event documents and preventive maintenance schedules.Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.Follow oral and written instructions and communicate effectively with others in both oral and written form.Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results.Ensuring and following safety measures and regulations for forklift operation.Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines.Position may be required to work outdoors and is exposed to the elements (heat, rain, etc.)Follow all policies/procedures, risk management, safety precautions, rules, regulations and emergency procedures established at the facility.Work independently, exercise judgement and initiative.Ability to work long and irregular hours may vary due to functions and may include day, evening, weekends and holidays.Education and/or Experience Bachelor’s degree from an accredited four-year college or university.Three (3) years related experience and/or training in the public assembly facility industry in a supervisory or management position, or an equivalent combination of education and experience.Skills and AbilitiesWork in a fast-paced environment.Remain flexible and adjust to situations as they occur.Computer SkillsOperate a personal computer using Outlook, Windows, Word, Excel and other standard office equipment. Other QualificationsBe licensed to operate a motor vehicle in the United States. Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.Meet the physical demands of the job and perform strenuous physical duties for extended periods, including lifting, carrying, moving, and climbing with or without reasonable accommodations.Must be able to lift 75lbs.Must be able to stand and work on your feet for 8-10 hours a day.Must be able to stretch and reach.NoteThe essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.To ApplyPlease include a recent copy of your resume with a cover letter and salary requirements as part of your application.Only the first 150 resumes received will be considered.Applicants that need reasonable accommodation to complete the application process may contact the Human Resources Department (832)667-1803.Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.VEVRAA Federal Contractor

General Sports BusinessTeamwork OnlineOperations Coordinator
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SMG - NRG Park

Operations Coordinator

Houston, TX, USPosted 14 Aug 2026

SummaryLegends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Operations Coordinator at Reliant Park in Houston, Texas. Reliant Park is in the fast lane for opportunity and excitement. We are a one-of-a-kind premier facility with four major venues within one giant park. Reliant Center (one million+ sq. ft. Convention Center), Reliant Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), Reliant Astrodome (“The” Astrodome), and Reliant Arena. We are seeking a unique Operations Coordinator to join our Operations team. Under general supervision, coordinates, supervises, and directs personnel, subcontractors, and the daily activities involved in the successful execution of events and maintenance of the facility by performing the following duties personally or through subordinate supervisors. Acts as liaison between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to. Essential Duties and ResponsibilitiesInclude the following: · Assist with all aspects of operations including supervision, event coordination, equipment maintenance, event staffing, setups and changeovers, event services, fire and life safety and customer service.· Train staff in all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations, and emergency procedures.· Prepare work schedules, set staffing responsibilities, and review quantity and quality of work performed. Schedule full/part-time employees and subcontracted service providers (stagehands, Temp labor, etc.) according to event demands.· Investigate, analyze, and resolve operational problems and complaints.· Act as a liaison with tenants, contractors, and facility users as needed.· Maintain equipment and inventory, including ordering all necessary supplies and materials and coordinate needed equipment with the Operations Department or outside service contractors as needed.· Report irregularities, discrepancies, damage or loss of property or any other safety concerns to supervisor.· May perform other duties as assigned. Supervisory Responsibilities · Carries out supervisory responsibilities in accordance with all policies and applicable laws.· Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.· Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility. · Must possess a thorough understanding of facility’s layout, and operational equipment.· Demonstrate knowledge of practices and procedures related to event set-up and conversions; typical methods and techniques for cleaning and maintaining the facility equipment; and proper use and care of hand and power tools.· Have experience with the principles and techniques of supervision, training, budget preparation and purchasing. · Understand and work from general instructions, specifications, sketches, event documents and preventive maintenance schedules.· Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.· Follow oral and written instructions and communicate effectively with others in both oral and written form.· Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results. · Ensuring and following safety measures and regulations for forklift operation.· Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines.· Position may be required to work outdoors and is exposed to the elements (heat, rain, etc.)· Follow all policies/procedures, risk management, safety precautions, rules, regulations and emergency procedures established at the facility.· Work independently, exercise judgement and initiative.· Ability to work long and irregular hours may vary due to functions and may include day, evening, weekends and holidays. Education and/or Experience · Bachelor’s degree from an accredited four-year college or university.· Three (3) years related experience and/or training in the public assembly facility industry in a supervisory or management position, or an equivalent combination of education and experience. Skills and Abilities· Work in a fast-paced environment.· Remain flexible and adjust to situations as they occur. Computer Skills· Operate a personal computer using Outlook, Windows, Word, Excel and other standard office equipment. Other Qualifications· Be licensed to operate a motor vehicle in the United States. Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. · Meet the physical demands of the job and perform strenuous physical duties for extended periods, including lifting, carrying, moving, and climbing with or without reasonable accommodations.· Must be able to lift 75lbs.· Must be able to stand and work on your feet for 8-10 hours a day.· Must be able to stretch and reach. NoteThe essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. To ApplyPlease include a recent copy of your resume with a cover letter and salary requirements as part of your application. How To Apply https://asmglobal.wd1.myworkdayjobs.com/careers/job/Houston-TX/Operations-Coordinator_R100124771 Only the first 150 resumes received will be considered. Applicants that need reasonable accommodation to complete the application process may contact the Human Resources Department (832)667-1803. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal ContractorSummaryLegends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Operations Coordinator at Reliant Park in Houston, Texas. Reliant Park is in the fast lane for opportunity and excitement. We are a one-of-a-kind premier facility with four major venues within one giant park. Reliant Center (one million+ sq. ft. Convention Center), Reliant Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), Reliant Astrodome (“The” Astrodome), and Reliant Arena. We are seeking a unique Operations Coordinator to join our Operations team. Under general supervision, coordinates, supervises, and directs personnel, subcontractors, and the daily activities involved in the successful execution of events and maintenance of the facility by performing the following duties personally or through subordinate supervisors. Acts as liaison between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to. Essential Duties and ResponsibilitiesInclude the following: · Assist with all aspects of operations including supervision, event coordination, equipment maintenance, event staffing, setups and changeovers, event services, fire and life safety and customer service.· Train staff in all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations, and emergency procedures.· Prepare work schedules, set staffing responsibilities, and review quantity and quality of work performed. Schedule full/part-time employees and subcontracted service providers (stagehands, Temp labor, etc.) according to event demands.· Investigate, analyze, and resolve operational problems and complaints.· Act as a liaison with tenants, contractors, and facility users as needed.· Maintain equipment and inventory, including ordering all necessary supplies and materials and coordinate needed equipment with the Operations Department or outside service contractors as needed.· Report irregularities, discrepancies, damage or loss of property or any other safety concerns to supervisor.· May perform other duties as assigned. Supervisory Responsibilities · Carries out supervisory responsibilities in accordance with all policies and applicable laws.· Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.· Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility. · Must possess a thorough understanding of facility’s layout, and operational equipment.· Demonstrate knowledge of practices and procedures related to event set-up and conversions; typical methods and techniques for cleaning and maintaining the facility equipment; and proper use and care of hand and power tools.· Have experience with the principles and techniques of supervision, training, budget preparation and purchasing. · Understand and work from general instructions, specifications, sketches, event documents and preventive maintenance schedules.· Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.· Follow oral and written instructions and communicate effectively with others in both oral and written form.· Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results. · Ensuring and following safety measures and regulations for forklift operation.· Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines.· Position may be required to work outdoors and is exposed to the elements (heat, rain, etc.)· Follow all policies/procedures, risk management, safety precautions, rules, regulations and emergency procedures established at the facility.· Work independently, exercise judgement and initiative.· Ability to work long and irregular hours may vary due to functions and may include day, evening, weekends and holidays. Education and/or Experience · Bachelor’s degree from an accredited four-year college or university.· Three (3) years related experience and/or training in the public assembly facility industry in a supervisory or management position, or an equivalent combination of education and experience. Skills and Abilities· Work in a fast-paced environment.· Remain flexible and adjust to situations as they occur. Computer Skills· Operate a personal computer using Outlook, Windows, Word, Excel and other standard office equipment. Other Qualifications· Be licensed to operate a motor vehicle in the United States. Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. · Meet the physical demands of the job and perform strenuous physical duties for extended periods, including lifting, carrying, moving, and climbing with or without reasonable accommodations.· Must be able to lift 75lbs.· Must be able to stand and work on your feet for 8-10 hours a day.· Must be able to stretch and reach. NoteThe essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. To ApplyPlease include a recent copy of your resume with a cover letter and salary requirements as part of your application. How To Apply https://asmglobal.wd1.myworkdayjobs.com/careers/job/Houston-TX/Operations-Coordinator_R100124771 Only the first 150 resumes received will be considered. Applicants that need reasonable accommodation to complete the application process may contact the Human Resources Department (832)667-1803. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor

General Sports BusinessTeamwork OnlineOperations Coordinator
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Oak View Group

Concessions Administrative Assistant | Part-Time | Benchmark International Arena

Tampa, FL, USPosted 14 Aug 2026

OverviewThe Concessions Administrative Assistant provides comprehensive administrative and operational support to the Concessions Management team at Benchmark International Arena. This position plays a vital role in ensuring the day-to-day administrative functions of the concessions department are completed accurately and efficiently to support successful event operations.The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced, event-driven environment. This role serves as a central point of communication for managers, supervisors, and frontline team members while maintaining accurate records, coordinating schedules, assisting with payroll processing, supporting inventory and purchasing documentation, and helping ensure compliance with Oak View Group policies and operational standards. The Concessions Administrative Assistant will also assist with employee onboarding paperwork, maintain department files and reports, prepare event-related documentation, coordinate meetings, order office supplies, respond to internal and external inquiries, and provide general administrative support to ensure the concessions operation runs efficiently before, during, and after events. This role pays an hourly rate of $19.45-$24.32 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until November 6, 2026ResponsibilitiesProvide daily administrative support to the Senior Concessions Manager and Concessions Management team.Maintain employee records, scheduling documents, attendance logs, and departmental files.Assist with event staffing schedules and communicate assignments, reporting times, and operational updates to concessions staff.Support payroll preparation by reviewing employee time records and assisting with timekeeping corrections.Prepare, organize, and distribute event documentation, reports, production sheets, and operational communications.Process purchase orders, invoices, vendor paperwork, and departmental expense documentation in accordance with company procedures.Maintain inventory records, supply tracking, and product ordering documentation while coordinating with warehouse personnel as needed.Assist with onboarding documentation, training records, uniforms, and administrative support for new team members.Compile post-event reports, sales summaries, labor reports, and other operational metrics for management review.Coordinate meetings, maintain department calendars, and prepare meeting materials as requested.Respond professionally to internal and external communications, including phone calls, emails, and vendor inquiries.Maintain confidentiality of employee, financial, and operational information.Ensure accurate filing and organization of all departmental records in both digital and physical formats.Support compliance with company policies, food safety standards, alcohol service regulations, and workplace safety procedures.Perform additional administrative and operational duties as assigned to support concessions operations and event execution.QualificationsHigh school diploma or equivalent required. Associate's degree in Business Administration, Hospitality Management, or a related field is preferred.1-2+ years of administrative experience required; experience in hospitality, food and beverage, sports, entertainment, or venue operations preferred.Proficient in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.Experience with scheduling software, payroll systems, POS reporting, or inventory management systems is preferred.Excellent organizational, time management, and multitasking skills with exceptional attention to detail.Strong written and verbal communication skills with the ability to interact professionally with employees, managers, vendors, and guests.Ability to work independently while collaborating effectively in a team-oriented environment.Ability to handle confidential information with professionalism and discretion.Must be flexible to work evenings, weekends, and holidays based on the arena's event schedule.

Part-timeGeneral Sports BusinessTeamwork OnlineConcessions Administrative Assistant | Part Time | Benchmark International Arena
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