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Oak View Group

Event Manager | Full-Time | Rupp Arena

Lexington, KY, USPosted 16 Aug 2026

OverviewThe Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule, and manage necessary event staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; and be responsible for and ensure overall customer and lessee satisfaction and experience. This role pays an annual salary of $50,000 - $55,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until November 13, 2026.ResponsibilitiesAdvance, plan, service, and manage all events.Act as primary client contact during all phases of event management, ascertain client requirements for event set-up, etc., to ensure the event runs as requested. Provide clients with updates as necessary for each assigned event. Lead site visits and meetings with clients for all assigned events. Create event plans/documents and distribute them to departments with complete event information.Plan, manage, and evaluate the work of various departments in coordination with event processes.Function as a liaison between users of the facility and the facility staff.Coordinate communication between building staff and show staff during load-in and load-out.Create and distribute detailed data sheets prior to every event.Provide leadership and guidance for event personnel from advance to closing and settlement of the event.Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public, and municipal officials.Manages events in the facility, maintaining close contact with clients and venue staff to ensure successful events; follows up on all client requests, concerns, and issues during the event to ensure resolution.Assist in the preparation of building to meet the requirements of upcoming events/shows.Advise lessees on services available from independent contractors for eventsInvestigate and resolve event-related complaints in a professional manner, ensuring customer satisfaction.Communicate with municipal officials, including police, fire, and medical services; event staff; and the public to ensure security of patrons and smooth event running.Review emergency planning procedures with all event staff for each event.Verify that event spaces have been set accurately to client specifications while staying within fire code and building policies. Ensures facility rules, regulations, policies, and procedures are enforced and adhered to by the client and associated vendors. Anticipate problems and develop appropriate solutions. Investigates, analyzes, and solves operations problems and complaints.Handles operational/financial decisions and processing.Assist with the completion of pre-show event financial estimates.Assist with the completion of post-show event settlements.Prepare cost estimates and monitor final billing.Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectivesObserves and submits maintenance request orders for repairs and damages. Attend and participate in weekly operation meetings.Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed.Maintain and manage event-related information in event management software, Momentus.Complete all duties with a customer service focus through teamwork & dedication to Oak View Group’s principles.Recommend and evaluate required event staffing levels for various support departments.Communicate with municipal officials, including police, fire, and medical services; event staff; and the public to ensure security of patrons and smooth event running.Review emergency planning procedures with all event staff for each event.Serve as the manager on duty as assigned and respond to any emergencies.Other duties and responsibilities as assigned.Qualifications3-5 years of related work experience. Experience in event management in a stadium, arena, convention center, or public assembly facility setting preferred.Bachelor’s degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field.Strong oral and written communication skills.Knowledge of crowd management and control techniques.Knowledge of customer service practices.Knowledge of principles of management, scheduling, and training employees.Work independently exercising judgment and initiative with minimal supervision.Maintain an effective working relationship with employees and others encountered through the course of employment.Excellent organizational, planning, and interpersonal skills.Ability to prioritize multiple projects.Ability to demonstrate problem-solving skills.Organize and prioritize work to meet deadlines.Work effectively under pressure and/or a stringent schedule and produce accurate results.Remain flexible and adjust to situations as they occur.Operate standard office equipment and personal computer using MS Windows, MS Excel, MS Outlook, and MS Word.Ability to occasionally lift and/or move heavy objects; perform climbing, lifting, carrying, pushing, pulling, and stooping. Ability to stand and sit for extended periods.Ability to work irregular hours that may vary, including daytime, evening, weekends, and holidays.Experience in event management software (Momentus) preferred, but not required.Experience in CAD preferred, but not required.

Full-timeGeneral Sports BusinessTeamwork OnlineEvent Manager | Full Time | Rupp Arena
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Orlando Valkyries - Major League Volleyball

Manager, Volleyball Operations

Orlando, FL, USPosted 16 Aug 2026

Position SummaryThe Manager of Volleyball Operations is the connector between the Orlando Valkyries’ players, coaching staff, and front office — responsible for making sure the team has everything it needs to compete, from the moment training camp opens through the final match of the season. This seasonal role owns the full logistics operation behind the team: travel, housing, meals, equipment, and match day support, both at home and on the road.Working closely with the Director of Operations, coaching staff, and league counterparts, the Manager of Volleyball Operations ensures every detail of team logistics is handled with precision so that players and coaches can focus entirely on competing. This is a hands-on, detail-driven role for someone who thrives behind the scenes, communicates clearly under pressure, and takes real pride in making sure nothing falls through the cracks.Core ResponsibilitiesTeam Travel & Logistics• Serve as the primary point of contact for all team travel and daily logistics, coordinating flights, ground transportation, and hotel check-ins for players and staff.• Manage rental car logistics and maintain communication with transportation vendors for both home and away trips.• Create and distribute detailed itineraries for every road trip, ensuring players, coaches, and staff have accurate and timely information at all times.• Coordinate directly with opposing team operations staff and hosting/visiting Directors of Volleyball Operations on hotel, busing, practice facility, and match logistics.• Maintain organized itinerary records and provide real-time updates throughout each trip.Housing & Facilities• Assist in securing and managing player housing, including lease coordination, move-in/move-out logistics, furniture delivery, and utility setup.• Support players with parking passes and day-to-day housing-related issues throughout the season.• Collaborate with the Business Operations team to maintain team office setup and equipment inventory.Meals & Nutrition• Coordinate meals for away trips, training camp, and post-game events, working within approved budget guidelines.• Organize snacks and hydration for locker rooms during home and away matches.• Track and manage meal budgets in collaboration with the Director of Operations, and request per diem or vendor payments as needed.Practice & Match Day Operations• Coordinate pre-match practice needs and serve-and-pass sessions with opposing team operations staff.• Assist with practice setup, teardown, and equipment management for all team sessions.• Support match day logistics including locker room setup, bench area organization, and any player needs that arise before or during competition.• Coordinate facility and meeting room setup for all practices, home and away.Equipment, Gear & Roster Support• Maintain inventory of team equipment and uniforms, ensuring all gear is packed and accounted for during every trip.• Coordinate player sizing, gear adjustments, and distribution with equipment vendors and the front office.• Support onboarding needs as players are added to the roster, including physicals, travel, housing, and gear coordination.• Coordinate player exit logistics — physicals, final travel, and move-out needs — as players are removed from the roster.Budgeting & Compliance• Adhere to established budget guidelines and submit expenses for approval prior to purchases.• Monitor travel and meal budgets throughout the season to ensure fiscal discipline.• Gather and submit all travel-related receipts to the Director of Operations for reimbursement processing.• Ensure full compliance with Major League Volleyball (MLV) regulations and internal team policies at all times.• Maintain accurate documentation for all travel, housing, and team logistics.Cross-Departmental Coordination• Coordinate player media appearances and community events in partnership with the Communications & PR team.• Communicate player and coach ticket needs with the ticketing team.• Coordinate with the Director of Operations on all home match-day needs and support as requested.Team Culture & Collaboration• Set a positive tone with enthusiasm, professionalism, and a team-first attitude — players and coaches should feel taken care of at every turn.• Lead by example in work ethic and cross-departmental collaboration.• Communicate clearly and calmly under pressure, particularly during travel or match day logistics.• Perform additional duties as assigned by the Director of Operations, VP of Business Operations & Partnerships, Team President, and/or Team Owner(s).Qualifications• Bachelor’s degree in Sports Management, Business, or a related field preferred.• Prior experience in team operations, athletic logistics, or travel coordination; professional or collegiate sports experience strongly preferred.• Exceptionally organized with strong attention to detail and the ability to manage multiple moving parts simultaneously.• Clear, proactive communicator who can coordinate effectively across players, coaches, vendors, and league counterparts.• Comfortable managing logistics in a fast-paced, frequently changing environment.• Proficiency in Microsoft Office and Google Workspace, including shared itinerary and tracking documents.• Ability to work flexible hours including evenings, weekends, and holidays, and to travel with the team as needed.• Must have reliable transportation and a valid driver’s license.• Passion for volleyball, team culture, and operational excellence.Additional Perks & Logistics• YMCA membership provided.• Travel and meals covered while on the road with the team.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Position SummaryThe Manager of Volleyball Operations is the connector between the Orlando Valkyries’ players, coaching staff, and front office — responsible for making sure the team has everything it needs to compete, from the moment training camp opens through the final match of the season. This seasonal role owns the full logistics operation behind the team: travel, housing, meals, equipment, and match day support, both at home and on the road.Working closely with the Director of Operations, coaching staff, and league counterparts, the Manager of Volleyball Operations ensures every detail of team logistics is handled with precision so that players and coaches can focus entirely on competing. This is a hands-on, detail-driven role for someone who thrives behind the scenes, communicates clearly under pressure, and takes real pride in making sure nothing falls through the cracks.Core ResponsibilitiesTeam Travel & Logistics• Serve as the primary point of contact for all team travel and daily logistics, coordinating flights, ground transportation, and hotel check-ins for players and staff.• Manage rental car logistics and maintain communication with transportation vendors for both home and away trips.• Create and distribute detailed itineraries for every road trip, ensuring players, coaches, and staff have accurate and timely information at all times.• Coordinate directly with opposing team operations staff and hosting/visiting Directors of Volleyball Operations on hotel, busing, practice facility, and match logistics.• Maintain organized itinerary records and provide real-time updates throughout each trip.Housing & Facilities• Assist in securing and managing player housing, including lease coordination, move-in/move-out logistics, furniture delivery, and utility setup.• Support players with parking passes and day-to-day housing-related issues throughout the season.• Collaborate with the Business Operations team to maintain team office setup and equipment inventory.Meals & Nutrition• Coordinate meals for away trips, training camp, and post-game events, working within approved budget guidelines.• Organize snacks and hydration for locker rooms during home and away matches.• Track and manage meal budgets in collaboration with the Director of Operations, and request per diem or vendor payments as needed.Practice & Match Day Operations• Coordinate pre-match practice needs and serve-and-pass sessions with opposing team operations staff.• Assist with practice setup, teardown, and equipment management for all team sessions.• Support match day logistics including locker room setup, bench area organization, and any player needs that arise before or during competition.• Coordinate facility and meeting room setup for all practices, home and away.Equipment, Gear & Roster Support• Maintain inventory of team equipment and uniforms, ensuring all gear is packed and accounted for during every trip.• Coordinate player sizing, gear adjustments, and distribution with equipment vendors and the front office.• Support onboarding needs as players are added to the roster, including physicals, travel, housing, and gear coordination.• Coordinate player exit logistics — physicals, final travel, and move-out needs — as players are removed from the roster.Budgeting & Compliance• Adhere to established budget guidelines and submit expenses for approval prior to purchases.• Monitor travel and meal budgets throughout the season to ensure fiscal discipline.• Gather and submit all travel-related receipts to the Director of Operations for reimbursement processing.• Ensure full compliance with Major League Volleyball (MLV) regulations and internal team policies at all times.• Maintain accurate documentation for all travel, housing, and team logistics.Cross-Departmental Coordination• Coordinate player media appearances and community events in partnership with the Communications & PR team.• Communicate player and coach ticket needs with the ticketing team.• Coordinate with the Director of Operations on all home match-day needs and support as requested.Team Culture & Collaboration• Set a positive tone with enthusiasm, professionalism, and a team-first attitude — players and coaches should feel taken care of at every turn.• Lead by example in work ethic and cross-departmental collaboration.• Communicate clearly and calmly under pressure, particularly during travel or match day logistics.• Perform additional duties as assigned by the Director of Operations, VP of Business Operations & Partnerships, Team President, and/or Team Owner(s).Qualifications• Bachelor’s degree in Sports Management, Business, or a related field preferred.• Prior experience in team operations, athletic logistics, or travel coordination; professional or collegiate sports experience strongly preferred.• Exceptionally organized with strong attention to detail and the ability to manage multiple moving parts simultaneously.• Clear, proactive communicator who can coordinate effectively across players, coaches, vendors, and league counterparts.• Comfortable managing logistics in a fast-paced, frequently changing environment.• Proficiency in Microsoft Office and Google Workspace, including shared itinerary and tracking documents.• Ability to work flexible hours including evenings, weekends, and holidays, and to travel with the team as needed.• Must have reliable transportation and a valid driver’s license.• Passion for volleyball, team culture, and operational excellence.Additional Perks & Logistics• YMCA membership provided.• Travel and meals covered while on the road with the team.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

General Sports BusinessTeamwork OnlineManager, Volleyball Operations
Full job detailsView job
Oak View Group

General Manager | Full-Time | Centene Community Ice Center

Maryland Heights, MO, USPosted 16 Aug 2026

OverviewThe food & beverage General Manager is responsible for the efficient, professional, and profitable operation of the food & beverage operations to include concessions and premium areas, as well as catering operations. This individual ultimately oversees every managerial, full-time, and part-time position and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. In addition to managing the day-to-day business operations, the General Manager solicits new sources of revenue. The General Manager serves as the senior leader within the food & beverage operations and is responsible for maintaining and communicating with the client per contractual obligations as well as the client's overall expectations. This role pays an annual salary of $75,000 - $85,000 and is bonus eligible. Benefits for Full-Time Roles: Health, dental, and vision insurance; 401(k) savings plan; 401(k) matching; and paid time off (vacation days, sick days, and 11 holidays). This position will remain open until November 13, 2026.ResponsibilitiesEnsure legal, efficient, professional, and profitable operation of the assigned OVG Hospitality venue.Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L financial statements.Maintain positive client relationships and establish effective and consistent communication techniques.Final decision-maker on equipment purchases and leases.Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.Ensure compliance with federal, state, local, and company regulations regarding the sale of alcohol, OSHA, payroll, employment, and EEO guidelines.Author, review, and amend policies & procedures, as required.Oversee scheduling and labor allocation.Analyze ticket sales in relation to anticipating staffing needs and target market demographics; determine and project point-of-sale to guest ratio.Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and the accurate cost of goods.Be held accountable for establishing and maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of foodservice equipment.Project manage as needed.Program and maintain the point-of-sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location.Directs and assists managers in preparing and attaining future goals.Provides each manager with the proper direction and follows up on all assignments.Inspects the operation on a regular basis to ensure that the established quality standards are maintained.Serves as the lead in developing new concepts and the ability to develop revenue-generating opportunities to set the operation apart from others in the industryPrepares required reports accurately and submits them on time; follows up with department heads to ensure that their reporting is completed within the same guidelines.Develops an effective management team.Gives the managers clear direction and provides the necessary assistance for them to perform their work.Evaluates each manager’s performance and makes recommendations for their improvement.Reviews and assists in the development of menus and marketing plans with the appropriate department heads.Establishes and maintains personal relationships with show managers, suppliers, vendors, and the public that projects the venue in a positive light.Maintains a thorough working knowledge of all existing concessions and premium services locations.QualificationsBA or BS with a business-related major or hospitality. MA or MS is preferred.5-7 years of management experience in the contract food service industry or venue management industry, with an emphasis placed on concert and sports venues.Experience in a fast-paced arena, convention center, ballpark, or stadium preferred.Nationally recognized, advanced food service sanitation training course certification preferred or attainableOperational management experience as well as technical experience in financial acumen, budgeting, and business operationsAbility to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, professional, and courteous manner that fosters a positive, enthusiastic, and cooperative work environment.Strong background with a heavy emphasis on premium and catering services.Ability to make sound business/operations decisions quickly and under pressure.Solid working knowledge of computer applications: Microsoft Office, POS systems, and timekeeping systems.Ability to work well in a team-oriented, fast-paced, event-driven environment.Possess a valid Food Handler's certificate and Alcohol Service Permit if required by state or local government.Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to OVG Hospitality and venue concession and premium services operations.Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).Ability to handle cash accurately and responsibly.Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality.Ability to work independently with little direction.

Full-timeGeneral Sports BusinessTeamwork OnlineGeneral Manager | Full Time | Centene Community Ice Center
Full job detailsView job

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