Assistant - Ticket Operations - Panthers

Charlotte, NC, USPosted 26 Jun 2026

Position: Ticket Operations AssistantDepartment: Ticket OperationsReporting Relationship: Reports to the Senior Manager, Ticket OperationsStatus: Full-Time (Non-Exempt) Position SummaryThe Ticket Operations Assistant position will assist with the daily customer service and account maintenance for all PSL and Club Seat Owners. The position will act on behalf of the Carolina Panthers in a customer service and sales-oriented role while professionally representing the Carolina Panthers and providing the highest form of customer service. Primary ResponsibilitiesProvide exceptional customer service to all clients and vendors, including relationship building, day-to-day operations, written correspondence, phone calls, account inquiries, appointment scheduling, follow-up, etc.Provide support to all areas of the Ticketing Department, including Ticket Operations, Suites, Marketing and Hospitality, Sales, and Services.Liaison between the Ticket Office and the 3rd party PSL resale and transfer marketplace; approving or denying all listings and transfers.Utilize Ticketmaster’s Archtics and Host systems, including customer service to season ticket accounts and selling single-game tickets.Become knowledgeable of Ticketmaster’s Presence entrance system and scanners and provide post-event reporting on entrance data.Develop an understanding of customer accounts, billing, money flow, deadlines, and ticket printing.Will be knowledgeable with all products, including, but not limited to, Single Game Tickets, Group Sales, PSLs, Club Seats, Luxury Suites, and Hospitality Suites.Assist in scheduling and communicating with the Game Day Ticket Office staff.Administrative duties, including filing, answering phones, and providing support to the Ticketing DepartmentAssists with all functions of the Ticket Office, including but not limited to ticket sales, phone calls, written correspondence, programs, etc.Game day, special projects, and other duties as assigned. Minimum QualificationsAt least a bachelor’s degree or equivalent experienceAt least one year of Ticketing experienceMust have strong customer service skills.Must have strong teamwork skills and maintain professional and effective working relationships with co-workers, management, clients, fans, vendors, etc.Must be flexible to work evenings and/or weekends and all Carolina Panthers and Stadium events, including events held on weekends, nights, and holidays.Must pass pre-employment screens.Must be able to handle confidential, privileged, and/or sensitive information carefully and with sensitivity. Skills & CompetenciesMust possess excellent oral, written, organizational, and proofreading skills.Positive attitude, team player, self-motivated, and responsibleMust always display the character and high standards of the Carolina Panthers brand.Must be detail-oriented and able to multitask while managing time successfully.Works well under pressure and is flexible when necessary.Ability to work independently with minimal supervision. Physical RequirementsStanding for extended periods of timeWalking throughout the stadium, which may include stairs.Lift at least 30 pounds Work EnvironmentThis job operates in a professional office environment (mostly office environment, outside in a stadium facility at times which may include inclement weather conditions).The Carolina Panthers are an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.Position: Ticket Operations AssistantDepartment: Ticket OperationsReporting Relationship: Reports to the Senior Manager, Ticket OperationsStatus: Full-Time (Non-Exempt) Position SummaryThe Ticket Operations Assistant position will assist with the daily customer service and account maintenance for all PSL and Club Seat Owners. The position will act on behalf of the Carolina Panthers in a customer service and sales-oriented role while professionally representing the Carolina Panthers and providing the highest form of customer service. Primary Responsibilities Minimum Qualifications Skills & Competencies Physical Requirements Work EnvironmentThis job operates in a professional office environment (mostly office environment, outside in a stadium facility at times which may include inclement weather conditions).The Carolina Panthers are an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.

General Sports BusinessTeamwork OnlineAssistant Ticket Operations Panthers

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Carolina Panthers

Senior Producer, Production Operations

Charlotte, NC, USPosted 26 Jun 2026

Position: Senior Producer, Production OperationsDepartment: BroadcastingReporting Relationship: Director, Digital VideoStatus: Full-Time (Exempt) Position SummaryThe Carolina Panthers Sr. Producer, Production Operations, will lead video production for the day-to-day operations of the football team, serving the fans by providing football video for team-owned and-operated media, team broadcasts, and partner broadcast relationships. The Sr. Producer will play a key role in coordinating the technical needs of video production for the broader Panthers Content team, including studio planning and maintenance, as well as camera equipment planning and maintenance. Roles, Responsibilities, ExpectationsServe as the team’s lead cinematographer and support the development of additional content by coordinating production lighting, cameras, and on-set settings for content producers as requested.Act as an advisor for a wide variety of production shoots across the organization.Set up and operate gear, including cameras, lights, grip, and electrical equipment as required by the project.Work with the producer to support the visual goal of the projectAssist in the creation of shot lists, camera, and lighting plots, and any other relevant pre-production documents as requested by producers.Support video production for day-to-day Panthers football operations, including:Capture highlight and b-roll video for all Panthers practices.Capture highlight and b-roll video for all Panthers games, home and away.Work with Director of Digital Video to advise on additional production bandwidth needs from other teamsManage team media shuttle, providing footage to broadcast partners for key Panthers football moments and community initiatives.Lead enterprise administration of Iconik (MAM), supporting organization-wide media operations and content distributionOversee metadata and taxonomy standards, archival workflows, organization, and asset tagging across full-time staff in alignment with strategy from the Director of Digital VideoTrain full-time staff on DAM/MAM workflows and best practices while integrating AI-powered facial recognition and automated tagging solutionsOversee all Panthers media availabilities and provide a broadcast video feed for internal channels and partners.Lead a team of FT staff, interns, and/or freelance staff to capture and distribute all media availabilities.Lead video production for postgame media availabilities for all Panthers games, home and away.Lead video capture for virtual availabilities and other tentpole event availabilities for prominent football staff.Manage the inventory system for video equipment, implementing processes to track it effectively.Serve as the lead Panthers contact for video equipment repairsWork alongside Director, video producers and equipment users to support the long-term video equipment strategy.Develop and maintain an understanding of the latest and greatest video production equipmentCoordinate packing operations for Panthers away gamesManage equipment maintenance and enact systems for equipment accountability among usersDevelop storage and shipping solutions to protect all Panthers video assets.Work with Director of Digital Video, IT department, Sr. Manager Storage and Data Engineering, and Data Engineer to support systems to archive and access historical video footage for the benefit of various post-production projects.Partner with IT personnel to manage the digitization and archiving of physical historical tapes and video footage Minimum Qualifications7+ years of relevant experienceStrong demonstrated experience shooting for footballStrong understanding of video and studio production equipmentStrong video shooting and cinematography experience, with developed ability to utilize various camera set-ups depending on the projectExperience with metadata, data entry, or analytics.Experience with Digital Asset Management (DAM) and Media Asset Management (MAM) platformsDemonstrated ability to work professionally alongside important figures and professional athletesAbility and desire to work non-traditional hours, including nights, weekends, and holidays is a must. This role is expected to work every home game during the NFL season, plus travel and special events.Must pass pre-employment screensPunctuality, accountability, and keen attention to detail in each duty. Skills & CompetenciesStrong team player with excellent collaboration skills.Problem-solver who can produce quality content and stay focused under constantly shifting conditions and priorities.Must be able to handle confidential, privileged, and/or sensitive information with care and sensitivity.Ability to prioritize and execute multiple projects under very tight timelines. Physical RequirementsStanding for extended periods of timeWalking throughout the stadium, which may include stairs.Lift at least 30 pounds Work EnvironmentThis job operates in a professional office environment (mostly office environment, outside in a stadium facility at times which may include inclement weather conditions). The Carolina Panthers are an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.Position: Senior Producer, Production OperationsDepartment: BroadcastingReporting Relationship: Director, Digital VideoStatus: Full-Time (Exempt) Position SummaryThe Carolina Panthers Sr. Producer, Production Operations, will lead video production for the day-to-day operations of the football team, serving the fans by providing football video for team-owned and-operated media, team broadcasts, and partner broadcast relationships. The Sr. Producer will play a key role in coordinating the technical needs of video production for the broader Panthers Content team, including studio planning and maintenance, as well as camera equipment planning and maintenance. Roles, Responsibilities, Expectations Minimum Qualifications Skills & Competencies Physical Requirements Work EnvironmentThis job operates in a professional office environment (mostly office environment, outside in a stadium facility at times which may include inclement weather conditions). The Carolina Panthers are an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.

FootballTeamwork OnlineSenior Producer, Production Operations

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Red Bull

Manager, Field Marketing

Atlanta, USAPosted 26 Jun 2026

Manager, Field Marketing

Full-timeGeneral Sports BusinessMarketingClubs & TeamsIn PersonFull TimePermanentMiddle

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FIFA

Ticketing Stadium Operations Manager

BrazilPosted 25 Jun 2026

Ticketing Stadium Operations ManagerDepartment: Ticketing, Hospitality & Stadium RevenueEmployment Type: Fixed Term - Full TimeLocation: BrazilDescriptionFIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.THE POSITIONReporting organizationally to the Senior Ticketing Operations Manager, the Ticketing Stadium Operations Manager will be a key member of the FIFA27 Ticketing team, and work in close collaboration with the Senior Ticketing Operations Manager in Zurich as well as other key individuals responsible for delivering the Ticketing operation at the stadium for the FIFA Women’s World Cup Brazil 2027.KEY RESPONSIBILITIES Assist in the definition of overarching and stadium specific ticketing operations concepts Liaise with other Ticketing and non-Ticketing functions to plan and deliver required stadium ticketing infrastructure, technology, equipment and security Liaise with other Ticketing and non-Ticketing functions to ensure all plans are refined and integrated into stadium ticket operations planning, including; stadium seating configuration, spectator flows, Electronic Access Control procedures, customer journeys and wider venue operational plans Define and develop stadium ticketing operational policies and procedures Define and develop stadium ticketing issue resolution processes Liaise with providers and subject matter experts to configure all ticketing systems for use during tournament operations Assist in the development and execution of stadium ticketing workforce planning, including; role definition, recruitment, rostering, uniform and catering Design and deliver a world class training programme for stadium ticketing staff, contractors and volunteers, including; training needs analysis, session plans, learning aids, e-learning and training logistics Ensure two-way communication and engagement with FIFA departments and Host City venue teams to ensure all ticketing requirements and operational plans are clearly communicated and understood Plan and deliver Ticketing HQ operations support for venue teams during tournament time Support general ticketing operations for other FIFA events as required YOUR PROFILEEducationBachelor’s degree or equivalent level of education. Experience Customer oriented, strong communication skills, flexible, efficient and accountable team player Solid Ticketing Operations experience – ideally in a stadium or large venue and international sporting events Skills & Competencies Proficient in MS Office (Excel, Word, PowerPoint, Sharepoint, Teams, Visio & Project) and planning software and online collaboration tools Experience in designing and delivering face to face and online training Experience in managing large projects with multiple workstreams and stakeholders Experience in delivering world class customer service Knowledge of Ticketing and Electronic Access Control systems Knowledge of e-learning design systems is preferred Ability to work independently, managing multiple priorities Ability to coordinate across internal functional areas as well as external stakeholders Ability to adapt to working with different environment and time zones Certifications & Requirements Willingness to travel to host cities Availability to work extended hours during test events and tournament time Experience working in international, multicultural environments preferred. Languages: Fluent in English and Portuguese. Proficiency in additional languages is valued Right to work in Brazil Fluent in English (spoken and written) Fluent in Portuguese (spoken and written) Ability to re-locate to Rio de Janeiro. FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.Reporting organizationally to the Senior Ticketing Operations Manager, the Ticketing Stadium Operations Manager will be a key member of the FIFA27 Ticketing team, and work in close collaboration with the Senior Ticketing Operations Manager in Zurich as well as other key individuals responsible for delivering the Ticketing operation at the stadium for the FIFA Women’s World Cup Brazil 2027.KEY RESPONSIBILITIESEducation Experience Skills & CompetenciesCertifications & Requirements

Full-timeGeneral Sports BusinessFIFATicketing, Hospitality & Stadium RevenueFixed Term - Full TimeBrazil

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FIFA

Ticketing Stadium Configuration Coordinator

BrazilPosted 25 Jun 2026

Ticketing Stadium Configuration CoordinatorDepartment: Ticketing, Hospitality & Stadium RevenueEmployment Type: Fixed Term - Full TimeLocation: BrazilDescriptionFIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.THE POSITIONReporting organizationally to the Ticketing Stadium Configuration Manager the Ticketing Stadium Configuration Coordinator will help building and maintaining stadium seating maps for the FIFA Women’s World Cup 2027™. Working in close collaboration with the Configuration and Inventory team in Zurich and other key individuals responsible for the management of ticketing inventory, seating plans and its maintenance in the Ticketing System, ensuring data accuracy throughout the planning phase and during the FIFA Women’s World Cup 2027™.KEY RESPONSIBILITIES· Assist the team in building complete and accurate seating plans in the ticketing system for selected FIFA tournament venues in the host country· Assist in the implementation of all necessary seating information and configuration of spectator flows, price categories and seat allocations and carries out required updates· Maintain on day-to-day basis seating maps and configurations within the ticketing system throughout all stages of FIFA tournaments and applies changes as required· Ensures data integrity and accuracy of all seating information and configuration· Carry out seat assignment processes in the ticketing system· Support team to liaise with other functional areas in the planning of seating configuration and spectator flow for selected venues· Assess and analyze maps and plans of FIFA tournament venues to identify gaps and changes to be applied in the seating plans and configurations· Carry out onsite seat inspection visits to fully validate seating plans as built in the ticketing system with the actual venue seating· Evaluate outcomes of quality inspections and proposes corrective measures· Support the overall management of ticketing inventory by conducting quality assurance measure for both ticket quotas and seat allocations· Support administrating allocations and additional ticket requests during the tournaments· Support general ticketing operations for FIFA events systems· Support general ticketing operations for FIFA eventsYOUR PROFILEEducation• Bachelor’s degree or equivalent level of education.Experience • Strong professional experience· Experience working with ticketing systems (preferably Secutix)· Experience in working with CAD technical drawings considered as a plus· Highly accurate and detail-oriented working style, technology minded, efficient and accountable team player Skills & Competencies · Proficient in MS Office (Excel, Word, PowerPoint, Sharepoint, Teams, Visio & Project) and planning software and online collaboration tools· Strong analytical skills, detail-oriented, technology minded, efficient and accountable team player· Ability to work independently, managing multiple priorities· Skilled in facilitating collaboration between various business areas· Ability to adapt to working with different environment and time zones Certifications & Requirements· Willingness to travel to host cities· Availability to work extended hours during test events and tournament time· Experience working in international, multicultural environments preferred.· Languages: Fluent in English and Portuguese. Proficiency in additional languages is valued· Right to work in Brazil· Fluent in English (spoken and written)· Fluent in Portuguese (spoken and written)· Ability to re-locate to Rio de Janeiro.FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.Reporting organizationally to the Ticketing Stadium Configuration Manager the Ticketing Stadium Configuration Coordinator will help building and maintaining stadium seating maps for the FIFA Women’s World Cup 2027™. Working in close collaboration with the Configuration and Inventory team in Zurich and other key individuals responsible for the management of ticketing inventory, seating plans and its maintenance in the Ticketing System, ensuring data accuracy throughout the planning phase and during the FIFA Women’s World Cup 2027™.KEY RESPONSIBILITIES· Assist the team in building complete and accurate seating plans in the ticketing system for selected FIFA tournament venues in the host country· Assist in the implementation of all necessary seating information and configuration of spectator flows, price categories and seat allocations and carries out required updates· Maintain on day-to-day basis seating maps and configurations within the ticketing system throughout all stages of FIFA tournaments and applies changes as required· Ensures data integrity and accuracy of all seating information and configuration· Carry out seat assignment processes in the ticketing system· Support team to liaise with other functional areas in the planning of seating configuration and spectator flow for selected venues· Assess and analyze maps and plans of FIFA tournament venues to identify gaps and changes to be applied in the seating plans and configurations· Carry out onsite seat inspection visits to fully validate seating plans as built in the ticketing system with the actual venue seating· Evaluate outcomes of quality inspections and proposes corrective measures· Support the overall management of ticketing inventory by conducting quality assurance measure for both ticket quotas and seat allocations· Support administrating allocations and additional ticket requests during the tournaments· Support general ticketing operations for FIFA events systems· Support general ticketing operations for FIFA eventsEducation• Bachelor’s degree or equivalent level of education.Experience • Strong professional experience· Experience working with ticketing systems (preferably Secutix)· Experience in working with CAD technical drawings considered as a plus· Highly accurate and detail-oriented working style, technology minded, efficient and accountable team player Skills & Competencies · Proficient in MS Office (Excel, Word, PowerPoint, Sharepoint, Teams, Visio & Project) and planning software and online collaboration tools· Strong analytical skills, detail-oriented, technology minded, efficient and accountable team player· Ability to work independently, managing multiple priorities· Skilled in facilitating collaboration between various business areas· Ability to adapt to working with different environment and time zones Certifications & Requirements· Willingness to travel to host cities· Availability to work extended hours during test events and tournament time· Experience working in international, multicultural environments preferred.· Languages: Fluent in English and Portuguese. Proficiency in additional languages is valued· Right to work in Brazil· Fluent in English (spoken and written)· Fluent in Portuguese (spoken and written)· Ability to re-locate to Rio de Janeiro.

Full-timeGeneral Sports BusinessFIFATicketing, Hospitality & Stadium RevenueFixed Term - Full TimeBrazil

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FIFA

Ticketing System Manager

BrazilPosted 25 Jun 2026

Ticketing System ManagerDepartment: Ticketing, Hospitality & Stadium RevenueEmployment Type: Fixed Term - Full TimeLocation: BrazilDescriptionFIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.THE POSITIONReporting to Senior Ticketing Operations Manager, and working alongside the FIFA Ticketing team in Zurich, the Ticketing System Manager configures the ticketing system to ensure best in class solutions are available to sell and manage tickets for the FIFA Women's World Cup 2027. The role offers support to ticketing system users, promotes the use of information management systems and carries out quality assurance measures.KEY RESPONSIBILITIES· Managing the configuration of the ticketing system to offer frontend and backend solutions for ticketing system users, B2C and B2B clients· Coordinate backend operations in the ticketing system such as batch processes· Coordinate 1st level support and liaise with the FIFA Ticketing team and the service provider for 2nd and 3rd level support· Consult ticketing system users, review and prepare user manuals· Conduct functional and user acceptance tests of frontend and backend solutions including for ticketing system improvements· Manage regular meetings, trainings and other forms of learning/collaboration opportunities to support the local ticketing team in using the ticketing solution· Carry out quality assurance measurers to ensure error-free delivery of ticketing system solutions· Promote the use and continuous improvement of information and knowledge management systems· Support general ticketing operations for FIFA eventsYOUR PROFILEEducation• Bachelor’s degree or equivalent level of education.Experience • Strong experience in operating / managing ticketing systems• Proven experience working in similar roles at big scale sporting events• Experience working in international and multicultural environments Skills & Competencies • Strong ability to work effectively within cross-functional teams.• Detail-oriented, with focus on delivering high-quality projects.• Excellent communication skills, both within and across multiple functional areas. Certifications & Requirements · Languages: Fluent in English and Portuguese· Right to work in Brazil· Fluent in English (spoken and written)· Fluent in Portuguese (spoken and written)· Ability to re-locate to Rio de Janeiro.FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.Reporting to Senior Ticketing Operations Manager, and working alongside the FIFA Ticketing team in Zurich, the Ticketing System Manager configures the ticketing system to ensure best in class solutions are available to sell and manage tickets for the FIFA Women's World Cup 2027. The role offers support to ticketing system users, promotes the use of information management systems and carries out quality assurance measures.KEY RESPONSIBILITIES· Managing the configuration of the ticketing system to offer frontend and backend solutions for ticketing system users, B2C and B2B clients· Coordinate backend operations in the ticketing system such as batch processes· Coordinate 1st level support and liaise with the FIFA Ticketing team and the service provider for 2nd and 3rd level support· Consult ticketing system users, review and prepare user manuals· Conduct functional and user acceptance tests of frontend and backend solutions including for ticketing system improvements· Manage regular meetings, trainings and other forms of learning/collaboration opportunities to support the local ticketing team in using the ticketing solution· Carry out quality assurance measurers to ensure error-free delivery of ticketing system solutions· Promote the use and continuous improvement of information and knowledge management systems· Support general ticketing operations for FIFA eventsEducation• Bachelor’s degree or equivalent level of education.Experience • Strong experience in operating / managing ticketing systems• Proven experience working in similar roles at big scale sporting events• Experience working in international and multicultural environments Skills & Competencies • Strong ability to work effectively within cross-functional teams.• Detail-oriented, with focus on delivering high-quality projects.• Excellent communication skills, both within and across multiple functional areas. Certifications & Requirements · Languages: Fluent in English and Portuguese· Right to work in Brazil· Fluent in English (spoken and written)· Fluent in Portuguese (spoken and written)· Ability to re-locate to Rio de Janeiro.

Full-timeGeneral Sports BusinessFIFATicketing, Hospitality & Stadium RevenueFixed Term - Full TimeBrazil

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David Lloyd Leisure