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Oak View Group

Premium Clubs Manager | Full-Time | Moody Center

Austin, TX, USPosted 2 Aug 2026

OverviewThe Premium Clubs Manager is responsible for the overall management of all clubs and catering activity in assigned areas and will provide management assistance to the suite manager and concession managers in the profitable management of concession operations, as needed. The Premium Clubs Manager will actively supervise, coach, counsel, direct, train, and mentor employees in meeting company quality standards and will promote a positive, enthusiastic, and cooperative work environment. The Premium Clubs Manager coordinates activities at the venue into a team effort that contributes to the successful execution of all events. The Premium Clubs Manager enforces all OVG personnel and operating policies and procedures. The Premium Clubs Manager plans, organizes, and executes the service requirements of each event and determines all scheduling and product components required to properly service events within budgetary guidelines. This role pays an annual salary of $70,000-$85,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until October 30, 2026.ResponsibilitiesManage club-level services to ensure a high level of guest service satisfaction in all pertinent areasEnsure total compliance with all alcohol service policies. Monitors alcohol service throughout the event to ensure 100% compliance with alcohol service policies. Reports any alcohol service or compliance issues to OVG management immediately. Monitor and manage inventory levels, ensuring proper stock rotation and minimizing waste.Conduct regular inventory audits and reconcile discrepancies.Maintain a clean, organized, and safe working environment in assigned areas.Ensure compliance with all applicable health, safety, and liquor control regulations.Provides ongoing training, development, mentoring, and supervision of hourly employees. Responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.Assists in troubleshooting technical problems with Point of Sale systems, from both a hardware and software perspective.Generates event employee schedules and verifies employee timekeeping, tips, and payroll. Assist in the management of catered events from set-up to tear-down, including handling all communication with hourly staff, culinary staff, and guests.Ensures staff is briefed on event requirements and assigned to a specific area prior to events. Enforces all OVG and venue policies and procedures as they relate to guest satisfaction, quality standards, uniform policy, cash handling, operating procedures, and quality presentation.Ensures all policies and procedures regarding accounting and cash handling practices are followed. Conducts a walk-through of clubs and pantry areas after completion of the event to ensure all areas are clean.Assists in the development of other business activities, community participation in appropriate groups, and all other assignments as directed by the Director of Premium, General Manager, or Assistant General Manager.Other duties as assigned.QualificationsBachelor's Degree or Associate's Degree (A.A.) or equivalent from two-year College or technical school preferred3-5 years experience working in a supervisory capacity in a high-volume food & beverage environment.Valid food handler's certificate if required by the state and/or county of the venue.Valid alcohol service permit if required by the state and/or county of the venue.Familiar with inventory cost control and menu planning.Basic computer proficiency: E-mail, Excel, Word, Outlook, etc.Working knowledge of point-of-sale and timekeeping systemsAbility to accurately handle register and revenue collections through a POS system is required.Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.Excellent interpersonal and communication skills.Ability to pay close attention to detail and coordinate various activities simultaneously.Ability to communicate with employees, co-workers, management staff, vendors, and guests in a clear, professional, and respectful manner.Able to be self-directed in a team-oriented environment.Ability to maintain confidentiality.Working knowledge of employee scheduling in a hospitality environment.Nationally recognized, advanced food service sanitation training course certification.Must possess or be willing to obtain a valid food handling certificate and TABC certificate.Must be able to stand and walk for extended periods.Must be able to reach with hands and arms, sit, walk, stoop, kneel, crouch, and crawl. Ability to lift heavy objects as needed.

Full-timeGeneral Sports BusinessTeamwork OnlinePremium Clubs Manager | Full Time | Moody Center
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Oak View Group

Director of Corporate Sales | Full-Time | Cross Insurance Arena

Portland, ME, USPosted 2 Aug 2026

OverviewThe Director of Corporate Sales is responsible for solicitation and execution of Corporate Advertising, Sponsorship, Partnership and Premium Seating sales (collectively, “Corporate Sales”) for the Maine Mariners ECHL Hockey Team. Basic functions include the sales, development, and servicing of Corporate Partnerships while maintaining high levels of client service. This role pays an annual salary of $60,000-$75,000 and is commission eligible.Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until October 30, 2026.ResponsibilitiesProspect, sell, cultivate and maintain new Corporate Sales for the venue and their subsequent renewalPro-actively make cold calls & for cash and expense-relieving trade sales presentations for the teamAll aspects of Corporate Sales fulfillment for his/her clients (i.e. collect copy, coordinate signage production and installation, etc.)Populate and maintain Sales Report on an on-going basisEmail activity summary and Sales Report on a weekly-basis to General Manager, Vice President of Partnerships, and Senior Vice President of PartnershipsUtilize Salesforce to house all sales activity and dataCreate recaps for Corporate Partners (when requested by Partner)Strengthen and enhance relationships and communication with Corporate Partners through various means, including, but not limited to, direct contact, newsletters, and Corporate Partner gatherings Brainstorm and develop new client initiatives to better serve the Corporate Partners and / or generate revenue for venueDesign / Develop sales proposals and presentations for potential Corporate Partners Work with the Box Office and Marketing departments on opportunities to cross-sell inventory and assets Work with the Operations department (and others) to identify venue expenses that may be alleviated via trade agreements (or leveraged for reciprocal sponsorship)Track prospective sales and inventoryWorking and attend team and OVG eventsAssist Finance Department on collections, if requiredOther duties as assignedQualifications5-7+ years sales experience in the sports & entertainment industry strongly preferredBachelor’s degree from an accredited college or universityStrong organizational skillsDemonstrates or has prior advertising/sponsorship experience/knowledge of local corporate market and/or industryProficiency with MS Office applications (including Power Point, Word and Excel)Ability to work nights, all events, weekends, events and holidays as requiredAbility to work independently both efficiently and effectively Ability to handle multiple projects, prioritize and meet strict deadlines

Full-timeHockeyTeamwork OnlineDirector Of Corporate Sales | Full Time | Cross Insurance Arena
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Oak View Group

Catering Manager | Full-Time | Penticton Trade and Convention Centre

Penticton, BC, CAPosted 2 Aug 2026

OverviewWe are seeking an experienced and motivated food & beverage Catering Manager to lead catering and event services across our venues. Reporting to the Director of Food & Beverage, this role is responsible for delivering exceptional guest experiences while overseeing event execution, client relations, staffing, financial performance, and operational excellence. The Catering Manager will work directly with clients to plan events, execute, and oversee all aspects of food service for the events. The manager will also oversee service staff, collaborate on menus and banquet event order creations, build strong client relations, and coordinate logistics to ensure high-quality, profitable, and smooth operations. This position requires strong organizational skills, leadership, and the ability to manage multiple events simultaneously in a fast-paced environment. The Catering Manager plays a critical role in upholding standards, ensuring operational excellence, and supporting the overall success of the Food & Beverage Department. The Catering Manager focuses on the planning and execution of the Penticton Trade and Convention Centre events while simultaneously supporting the planning and execution of the South Okanagan Events Centre events. This role pays an annual salary of $50,000-$65,000 CAD Benefits for Full-Time roles: Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and statutory holidays). This position will remain open until October 30, 2026.ResponsibilitiesBuild strong client relationships and oversee events from initial consultation through post-event follow-up.Lead and coordinate all catering and food & beverage operations, including banquets, bars, concessions, and special events.Recruit, train, schedule, and mentor team members while fostering a positive workplace culture.Manage budgets, inventory, purchasing, and labor costs to achieve financial targets.Ensure exceptional service standards and promptly address guest feedback.Collaborate with culinary teams on menu development and product offerings.Maintain compliance with health, safety, liquor licensing, and food service regulations.Support sales and business development initiatives to grow catering and event revenue.Qualifications3–5 years of food and beverage management experience, preferably in catering, hospitality, or event venues.Post-secondary education in Hospitality, Food Service Management, or a related field is an asset.Ability to build strong client relationships.Previous experience training food & beverage staff highly desired.Food-safe certification required.Valid Serving It Right certification required.Ability to work early mornings, late nights, weekends, and holidays as laid out by our event schedule.

Full-timeGeneral Sports BusinessTeamwork OnlineCatering Manager | Full Time | Penticton Trade And Convention Centre
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Oak View Group

Sales & Event Manager | Full-Time | Fort Smith Convention Center

Fort Smith, AR, USPosted 2 Aug 2026

OverviewThe Sales & Event Manager will ensure the sales team at the facility meets all individual and departmental sales goals. This position is responsible for sales & event tasks related to the facility. Responsible for planning, coordinating, and overseeing events to ensure they run smoothly while delivering an excellent experience for clients and guests. This role pays an annual salary of $45,000-$55,000. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).This position will remain open until October 30, 2026.ResponsibilitiesRepresent the facility as a sales representative both locally and out of town.Attends trade shows and industry functions as a representative of the destination.Researches, identifies, and establishes the appropriateness of groups for the facility.Contacts prospective user groups and individuals to initiate the sales effort. Discusses the facility with site selection committees or appropriate others.Assists in developing and implementing the sales/marketing activities of the facility, including developing budget submissions and follow-through systems and procedures.Meets specified assigned sales goals and objectives.Initiates written and oral communication internally and externally.Promptly responds to all customer calls and requests within a 24-hour period.Participate in local and community organization networking opportunities.Communicates problems and proposed solutions to the Director of Sales.Submits weekly sales activity reports and performs related duties as required.Will perform outside sales calls and solicitation calls as required.Work cohesively with other departments.Attends internal meetings and represents the facility as deemed necessary.Adheres to sales guidelines and procedures when booking business.Participate in the development and implementation of goals, objectives, policies, and priorities of all sales programs and activities.Support all services and activities of the Sales Department within the facility, including sales tools and materials, proposals, sales calls, and contracts.Prepare written proposals; reevaluate potential business value of various events and clients; initiate contractual arrangements.Conduct tours of the facility for potential licensees; answer questions and provide information regarding facility capabilities.Responsible for all revenue generation.Maintain accurate event records, contracts, and reports.Oversee all event activities on the day of the event.Troubleshoot operational issues and make quick decisions.Ensure events stay on schedule.Monitor guest experience and service quality.Meet with clients to understand event goals, budgets, and requirements.Plan and coordinate weddings, conferences, corporate events, concerts, banquets, and private functions.Develop event timelines, schedules, and floor plans.Ensure all event details are organized and communicated to staff and vendors.Conduct venue walkthroughs with clients and vendors.Ensure event spaces are clean, safe, and properly set up.Serve as the primary point of contact for clients throughout the planning process.Provide venue tours for prospective clients.Address client concerns and resolve issues promptly.Ensure high levels of customer satisfaction.Maintain accurate event records, contracts, and reports.Oversee all event activities on the day of the event. Troubleshoot operational issues and make quick decisions.Ensure events stay on schedule.QualificationsBachelor's degree in a related field is preferred.3-5 years of increasingly responsible sales experience for an arena, convention center, sports franchise, hotel, or other similar public assembly or hospitality facility, including supervisory responsibility.Ability to work event nights, weekends, and holidays as needed.Has a strong track record of building relationships and generating new business.Excellent organizational skills, leadership skills, and customer service skills.Demonstrated enthusiasm, professionalism, and a positive attitude with the ability to foster strong client and team relationships.Proven ability to work collaboratively in a team-oriented environment while contributing to shared departmental goals.Strong event planning and coordination skills with the ability to manage multiple events simultaneously.Effective leadership and team management skills with the ability to motivate, coach, and support staff.Exceptional customer service skills with a commitment to delivering an outstanding guest and client experience.Knowledge of budget management principles, including the ability to monitor expenses and support financial objectives.Excellent time management and organizational skills with the ability to prioritize competing deadlines in a fast-paced environment.Strong critical thinking, problem-solving, and decision-making skills with the ability to resolve issues efficiently and professionally.Excellent written and verbal communication, interpersonal, and negotiation skills.High level of attention to detail with the ability to ensure accuracy in contracts, event logistics, and client communications.Proven ability to multitask, adapt to changing priorities, and perform effectively under pressure in a dynamic event environment.Strong PC and data processing skills; working knowledge of MS Word and Excel, as well as database management software.

Full-timeGeneral Sports BusinessTeamwork OnlineSales & Event Manager | Full Time | Fort Smith Convention Center
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Oak View Group

Event Manager | Full-Time | Tribute Communities Centre

Oshawa, ON, CAPosted 2 Aug 2026

OverviewThe Event Manager will work cooperatively and collaboratively with all departments; the Event Manager will provide oversight and management of OVG guest services and security personnel. The Event Manager will coordinate all communication between the event and security staff and all required departments, create action plans, delegate assignments to the appropriate personnel, and be responsible for and ensure a safe and enjoyable overall customer and lessee guest experience. The Event Manager serves as a liaison between the facility and customers, tenants, and promoters, ensuring all requirements are met or exceeded, and ensures all facility rules, regulations, policies, and procedures are adhered to. This position is responsible for hiring, mentoring, retaining, supervising, training, disciplining, and/or terminating associated part-time Event and/or Security Services staff, including Event and/or Security Supervisors. There are times that it may be required to work extensive hours, including nights, weekends, and holidays. This role pays an annual salary of $50,000-$65,000 CAD Benefits for Full-Time roles: Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and statutory holidays). This position will remain open until October 30, 2026.ResponsibilitiesUnderstand and work within the framework of all existing collective agreements as it relates to applicable staff.Coordinate and communicate all relevant information for assigned events, including preparing staffing plans, event details sheets, and facilitating staff briefing notes.Responsible for creating, implementing, and distributing shift availability sheets for event staff, as they pertain to the union agreement on a monthly basis. Ensuring that all details outlining staff expectations are clearly and concisely stated.Preparation and distribution of staff schedules on a monthly basis, incorporating staff availability, as well as adhering to all event requirements outlined by the Director of Events and Ice Programming.Oversee all staffing deployments on an event-by-event basis, including all timesheets and break sheets.Oversee preparation of and input of payroll requirements for all Event Services and Security Personnel.Review and update Event Services Manuals as required.Prepare post-event and incident reports for all events coordinated.Preparation and submission of expenses for event settlement, if applicable.Track and monitor all event staff deployment activity, including shift deployment rotation.Distribute and track all staff uniforms and work gear.Oversee all Event Services equipment, maintaining the operation, condition, and security of all departmental assets—including but not limited to radios, scanners & hearing assist devices. Provide exceptional customer service, adopting the Oakview Group customer service philosophy, and respond to all fan and staff inquiries in a timely and efficient manner.Hire, train, supervise, and evaluate all event staff, including ushers, ticket takers, fan services, and supervisors.Liaise between Canapham Medical and outsourced security, as well as the Durham Regional Police, as required based upon the event—provide them with all of the necessary equipment and information.Conduct team briefings and training sessions as assigned.Lead, direct, and inspire all event and security team members.Perform regular inspections of all assigned and deployed positions, ensuring the safety of all fans and staff members at all times.Write reports, ensuring the accuracy of reported data and proper presentation.Maintain a secure and inviting environment throughout the Tribute Communities Centre at all times.Act as ambassador for Oak View Group (OVG) and the City of Oshawa.Support all departments with fan-related escalations as required.Adhere to all Oak View Group (OVG) service standards and policies, including health and safety.Work in compliance with the provisions of the Occupational Health and Safety Act.Perform any additional tasks as assigned by management, including but not limited to working with AutoCAD and IATSE Local 58 in support of the Director of Events and Ice Programming.Other duties and responsibilities as assigned.Qualifications3-5+ years of increasingly responsible experience in event management in a stadium, arena, convention center, or public assembly facility setting.Bachelor’s degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field preferred.Minimum of 2 years of experience in a Supervisory/Management role within a unionized environment is considered an asset.Strong oral and written communication skills.Strong computer skills in Microsoft Office applications, word processing, and the Internet.Knowledge of operational characteristics of events.Ability to identify the needs of users of the facility.Knowledge of crowd management and control techniques.Knowledge of customer service practices.Knowledge of principles of supervision, scheduling, and training employees.Demonstrated familiarity with facility use contracts.Knowledge of fire and public safety regulations.Knowledge of A/V equipment and electronic systems in public assembly facilities.Experience with budget preparation and control.Familiarity with terminology used in entertainment/convention/public assembly settings.Have or be willing to obtain a valid security license and possess demonstrated knowledge of crowd management and crowd control techniques.Always Have a “Lead by Example” philosophy and work with enthusiasm and professionalism.Experience with AutoCAD is preferred but not required.

Full-timeGeneral Sports BusinessTeamwork OnlineEvent Manager | Full Time | Tribute Communities Centre
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Oak View Group

401k Benefits Coordinator| Full-Time | Denver Tech Center

Denver, CO, USPosted 2 Aug 2026

OverviewThe 401k Benefits Coordinator will assist in day-to-day benefits administration for 401(k) and group insurances, including education, enrollment escalations, billing and status changes, and payroll deduction processing. In addition, s/he will facilitate HR administrative functions for all U.S. locations.This role pays a hourly rate of $33.50 to $39.50 Benefits for Full-Time roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays). This position will remain open until October 30, 2026.ResponsibilitiesProcess Payroll funding for 401k, HSA, FSA, and Commuter benefits weeklyAudit financial benefit eligibility and process plan corrections as needed to comply with the IRS and plan guidance.Assist the Benefits Manager with 401(k) loan administration and 401(k) portal corrections.Assist Benefits Manager in completion of annual 401(k) Audit and assist with annual compliance filings as neededProcess vendor file uploads as neededDay-to-day administration, compliance, and communication of health & welfare, retirement, and compensation plans in accordance with company policies, philosophies, and strategies.Track and respond to benefit escalation questions from vendors and HR business partners with guidance from management as needed.Ensures complete confidentiality and security of personal employee information, including enrollment and compensation information, etc.Assist Benefits Manager with group benefits program administration for all non-union employees.Track and respond to benefit escalation questions from vendors and HR business partners with guidance from management as needed.Assist with U.S. benefits communication needs, including mail merges and site training if necessary.Maintain summary plan description records and associated forms, documents, and communications.Coordinate benefits education pieces with the benefits team and Vendor Partners and publish prepared quarterly benefits articles to company intranet site and for publishing to company newsletterConduct benefit orientation for new employees in person or via Webex as needed. Process life insurance claims and assist beneficiaries in the claims process as needed.Assist in the open enrollment process, including system testing, communications preparation, and site education as needed.Coordinate Life and LTD conversion notices for terminated employees as neededPerform other duties as assigned.Qualifications2-4 years of experience in benefits, including 401k administration.1-2 years experience with ADP reporting preferred.Experience with US structure and benefits is preferred.General knowledge of benefits and compensation laws and regulations (such as ERISA, HIPAA, 401(k), COBRA, ACA, HSA, and Department of Labor FLSA regulations).Excellent computer skills in Word, Excel, and PowerPoint.Excellent mathematical, analytical, and critical thinking skills.Excellent customer service and communication skills, both verbal and written.Must demonstrate ability to maintain confidentiality in all matters related to employee benefits and compensation.

Full-timeGeneral Sports BusinessTeamwork Online401k Benefits Coordinator| Full Time | Denver Tech Center
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