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Lexington Sporting Club

Social Media Intern

Lexington, KY, USPosted 30 Jul 2026

Lexington Sporting Club is seeking a creative and driven Social Media Intern to support the club’s digital storytelling across multiple platforms. This role offers hands-on experience creating real-time and trend-driven content for a professional sports organization, with a focus on capturing the energy of training, matchday, and post-match moments.Working closely with the Director of Social Media, Creative and Digital Content, the intern will help produce engaging content for Instagram, TikTok, and other social channels while contributing to the club’s overall digital presence and fan engagement strategy.Terms Available:Academic Year 2026/2027 ResponsibilitiesAssist with capturing and creating content for Instagram, TikTok, and other club social media platformsSupport the development of creative video and static content ideas aligned with the club’s brand and voiceMonitor social media trends and assist with applying relevant ideas to club contentAssist with capturing content at training sessions, with availability expected for multiple morning sessions each weekSupport live matchday content coverage for Instagram Stories and other real-time social platformsCapture designated in-game content from assigned field-level locations, including goals, celebrations, and fan reactions during playAssist with capturing post-match content featuring players and coaches following key moments and winsEdit mobile-first video content using CapCut, Adobe Premiere, or similar editing softwareReview social media performance data and assist in identifying content trends and areas for improvement What We’re Looking ForCurrent college student pursuing Marketing, Communications, Digital Media, Journalism, Sports Management, or related fieldStrong understanding of social media platforms, especially Instagram and TikTokExperience creating and editing short-form mobile video contentFamiliarity with CapCut, Adobe Premiere, or similar editing toolsStrong creative instincts and awareness of current digital trendsComfortable working in fast-paced environments and reacting quickly to live eventsAvailability for morning training sessions, matchdays, and post-match coverageReliable, detail-oriented, and able to represent the club professionally in player and staff environmentsWhat You’ll GainHands-on experience creating social content for a professional sports organizationExposure to real-time content strategy, trend-driven storytelling, and matchday coverageExperience capturing and editing content in high-pressure live environmentsDirect mentorship from the Director of Social Media, Creative and Digital ContentPractical insight into digital audience growth, engagement, and performance analysisWork EnvironmentCombination of office-based planning and live content capture at training sessions and matchesFrequent work in outdoor settings, including exposure to varying weather conditionsFast-paced, high-energy environment with shifting priorities based on live eventsFrequent standing, walking, and movement during training and match coverageEvent-based scheduling includes mornings, evenings, weekends, and holidays during the season To support a safe and professional workplace, employment with Lexington Sporting Club is contingent upon the successful completion of a pre-employment background check.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Lexington Sporting Club is seeking a creative and driven Social Media Intern to support the club’s digital storytelling across multiple platforms. This role offers hands-on experience creating real-time and trend-driven content for a professional sports organization, with a focus on capturing the energy of training, matchday, and post-match moments.Working closely with the Director of Social Media, Creative and Digital Content, the intern will help produce engaging content for Instagram, TikTok, and other social channels while contributing to the club’s overall digital presence and fan engagement strategy.Terms Available: Responsibilities What We’re Looking ForWhat You’ll GainWork Environment To support a safe and professional workplace, employment with Lexington Sporting Club is contingent upon the successful completion of a pre-employment background check.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

General Sports BusinessTeamwork OnlineSocial Media Intern
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Charlotte Hornets

Vice President, Communications & Public Affairs

Charlotte, NC, USPosted 30 Jul 2026

Position Overview The Vice President, Communications & Public Affairs is responsible for supporting the organization's communications strategy and executing initiatives that strengthen Hornets Sports & Entertainment’s (HSE) reputation, expand audience engagement, and advance business objectives. Reporting to the Chief Communications Officer (CCO), this position serves as a strategic communications partner across the organization, collaborating with business leaders to ensure consistent, effective, and timely communications. Working collaboratively across Business Operations, the Vice President develops integrated communications strategies that enhance the Hornets brand, strengthen relationships with media, civic and business leaders, corporate partners, and the community, while supporting revenue growth, fan engagement, and organizational priorities. Hornets Values We operate with ​the highest level of integrity, driven by moral standards that guide us in everything we do. We communicate with full candor; openly, honestly, and respectfully with clarity. We work in the spirit of one team, committed to one vision, shared values, and an inclusive culture that ensures every person feels valued and respected. We hold ourselves accountable, and responsible to raise high levels of expectations of ourselves and our team. We compete at the highest levels and strive to be the best at everything we do We act with resilience and thrive in the face of challenges bringing others along with us. Essential Duties and Responsibilities Develop and lead a bold, forward-thinking communications strategy that advances the Charlotte Hornets' vision, strengthens the organization's brand, grows its audience, and supports long-term business and basketball objectives. Serve as a trusted strategic advisor providing counsel to the President, Executive Leadership Team, and Business, leading organizational messaging, reputation management, executive positioning, and strategic communications opportunities. Position the Charlotte Hornets as one of the NBA's premier organizations by creating compelling narratives that elevate the franchise, strengthen brand affinity, and increase relevance locally, nationally, and globally. Drive innovative communications strategies that attract new fans, deepen engagement with existing audiences, and strengthen relationships with business leaders, civic organizations, corporate partners, and community stakeholders. Build, cultivate, and leverage high-impact relationships with local and national media, NBA Communications, broadcast partners, digital creators, influencers, industry leaders, and emerging voices to maximize earned media and expand organizational influence. Work with external allies and/or consultants collaboratively as needed to amplify our messaging and platform and build external relations. Develop integrated executive communications strategies, including speeches, presentations, thought leadership, media preparation, and public appearances that elevate the visibility and influence of organizational leadership. Lead the organization's internal communications strategy to ensure employees are informed, inspired, and connected to the Charlotte Hornets' vision, strategic priorities, culture, and organizational achievements. Partner with the Vice President of Basketball Communications to ensure a unified organizational voice and coordinated messaging across initiatives involving both business and basketball operations. Identify emerging trends, technologies, platforms, and storytelling opportunities that expand audience reach, enhance fan engagement, and position the organization at the forefront of innovation in sports communications. Develop communications strategies that strengthen the Hornets' reputation as a leader in sports, entertainment, business, and community impact while highlighting the organization's contributions throughout Charlotte and the Carolinas. Lead proactive reputation management initiatives by anticipating emerging issues, developing crisis communication strategies, and providing executive counsel during high-profile or sensitive situations. Foster strong cross-functional collaboration with all business units to ensure proactive strategic alignment and a consistent organizational voice across all stakeholder touchpoints as well as manage executive presence and messages via panels, speaking engagements, etc., while proactively creating opportunities for HSE executives and ownership to grow new and strategic audiences locally, nationally and internationally. Establish measurable communications objectives and key performance indicators to evaluate brand sentiment, earned media, audience growth, executive visibility, and organizational reputation. Leverage insights and analytics to continuously refine communications strategies and maximize impact while creating a platform to share the data driven outcomes. Build, lead, mentor, and inspire a high-performing communications team that embraces creativity, innovation, accountability, collaboration, and continuous improvement. Represent the Charlotte Hornets and Hornets Sports & Entertainment at NBA meetings, league initiatives, community engagements, business events, and other strategic forums while serving as a visible ambassador for the organization. Continuously evaluate communications best practices, emerging industry trends, and innovative approaches to ensure the Charlotte Hornets remain an industry leader in strategic communications, storytelling, and stakeholder engagement. Required Skills, Experience and Abilities To perform the job successfully, you should demonstrate the following competencies: Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Business, or a related field required; master's degree preferred. Minimum of 12 years of progressive communications leadership experience. Experience leading communications for a professional sports organization, major consumer brand, entertainment company, media organization, or similarly high-profile organization. Demonstrated success developing integrated communications strategies that support measurable business objectives. Significant executive communications and leadership experience. Experience managing crisis communications, reputation management, and complex organizational issues. Proven ability to build and maintain strong relationships with media, executives, business leaders, civic organizations, and community stakeholders. Exceptional written, verbal, presentation, and interpersonal communication skills. Strong strategic thinking, sound judgment, and decision-making abilities. Demonstrated leadership experience developing and managing high-performing teams. Ability to work collaboratively across multiple departments while managing competing priorities. Strong organizational and project management skills with the ability to perform effectively in a fast-paced environment. Experience utilizing communications analytics and performance metrics to evaluate and improve results. Willingness to work evenings, weekends and events as required within a professional sports environment. Additional Information This is a full time benefit eligible position. HSE is dedicated to creating and upholding a welcoming environment that celebrates diversity. HSE provides valuable benefits and competitive time off policies to help you and your family lead healthy, balanced lives. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All requests for medical or religious accommodations to perform the stated job duties will be considered.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

BasketballTeamwork OnlineVice President, Communications & Public Affairs
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PWHL League Office

Senior Manager, Social Media

USPosted 30 Jul 2026

About the PWHL The Professional Women's Hockey League delivers world-class competition and fosters meaningful connections with fans and communities through operational excellence, purposeful partnerships, and a focus on long-term sustainability. We are dedicated to cultivating a workplace and league culture rooted in integrity, innovation, and inclusion, on and off the ice. Position Summary The PWHL is seeking a Senior Manager, Social Media to lead the league's social strategy and platform execution. This role shapes and evolves the league's social presence, bringing the PWHL brand, its athletes, teams, partners, and fan community to life through best-in-class, social-first storytelling. Reporting to the Director, Content, the ideal candidate is a highly collaborative and forward-thinking social strategist who translates ideas, insights, and league priorities into impactful social content that strengthens fan connections, amplifies key initiatives, and grows the PWHL's presence and influence across platforms. This posting is for an existing vacancy. The pay range for this position is $85,000 to $90,000 USD/CAD annually. Key Duties & Responsibilities Own the league-wide social media strategy and calendar, aligning with brand, marketing, and business objectives. Define the role of each platform within the broader content ecosystem, ensuring cohesive fan journeys and platform-native storytelling. Lead strategic planning for tentpole moments including season launch, marquee matchups, Takeover Tour, Playoffs, Draft, Awards, and major campaigns. Oversee day-to-day publishing, programming, and optimization of league social channels. Lead real-time coverage for high-priority moments including live games, breaking news, and cultural opportunities. Manage, mentor, and develop Social Media Coordinators, fostering a high-performance, collaborative, and growth-oriented team culture. Own the league's community engagement strategy across social platforms, balancing proactive fan interaction with thoughtful moderation. Work cross-functionally with Communications, PR, Community, Partnerships, and team Social Media Managers to integrate narratives and ensure alignment. Define KPIs and success metrics across platforms and translate performance data into actionable insights and strategic recommendations. Stay ahead of platform updates, emerging trends, and innovations to continuously evolve strategy. Required Qualifications 5-7 years of experience in social media or digital content, preferably in sports with live event coverage. Demonstrated experience creating a multi-platform content calendar and strategy. Advanced knowledge of social editing and design tools, including Adobe Creative Suite, Slate, CapCut, etc. Deep understanding of social listening tools, analytics platforms, and content management systems. Experience managing and developing team members in a fast-paced, high-performance environment. Expert knowledge of social platforms, trends, and fan behavior. Strong written communication skills with meticulous attention to grammar, style, tone, and editorial quality. Flexibility to work irregular hours, including evenings, weekends, and holidays as needed, and willingness to travel frequently. This position may be based in either the United States or Canada. Applicants must be legally authorized to work in their country of residence on a full-time basis. Preferred Qualifications Strong understanding of the women's sports landscape and a passion for advancing visibility and storytelling in the space. Experience leading social media for a brand or organization with a global audience. Experience collaborating directly with athletes, talent, or influencers on content development. Background in launching or scaling social channels for emerging brands or leagues. Experience integrating brand partnerships and sponsored content into social storytelling authentically. Creative instincts with an eye for design, video, and emerging content formats. Flexibility & Travel This is a remote role requiring flexibility to work evenings, weekends, and holidays as dictated by event and season schedules. Frequent travel is required. The Professional Women's Hockey League is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or Veteran status, or any other protected class. A background check will be conducted once a successful candidate is identified. About the PWHL The Professional Women's Hockey League delivers world-class competition and fosters meaningful connections with fans and communities through operational excellence, purposeful partnerships, and a focus on long-term sustainability. We are dedicated to cultivating a workplace and league culture rooted in integrity, innovation, and inclusion, on and off the ice. Position Summary The PWHL is seeking a Senior Manager, Social Media to lead the league's social strategy and platform execution. This role shapes and evolves the league's social presence, bringing the PWHL brand, its athletes, teams, partners, and fan community to life through best-in-class, social-first storytelling. Reporting to the Director, Content, the ideal candidate is a highly collaborative and forward-thinking social strategist who translates ideas, insights, and league priorities into impactful social content that strengthens fan connections, amplifies key initiatives, and grows the PWHL's presence and influence across platforms. This posting is for an existing vacancy. The pay range for this position is $85,000 to $90,000 USD/CAD annually. Key Duties & Responsibilities Required Qualifications Preferred Qualifications Flexibility & Travel This is a remote role requiring flexibility to work evenings, weekends, and holidays as dictated by event and season schedules. Frequent travel is required. The Professional Women's Hockey League is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or Veteran status, or any other protected class. A background check will be conducted once a successful candidate is identified.

HockeyTeamwork OnlineSenior Manager, Social Media
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Six Flags

Accountant I – Revenue Accounting

Sandusky, OH, USPosted 30 Jul 2026

OverviewSix Flags is seeking an Accountant I – Revenue Accounting. This entry-level position will be part of a team responsible for ensuring all functions of Revenue Accounting are completed timely, consistently, and accurately. This hourly full-time position will report directly to the Supervisor-Revenue and will be expected to work weekend shifts and select holidays as needed. This associate will become an integral component of the Shared Accounting Services environment. Candidates may utilize these collaborative experiences with other operating partners to develop accounting skills and to build a platform as a stepping off point into other areas of SAS or to pursue a more senior role with the company. Six Flags, a leader in the amusement park and hospitality business, offers challenging and rewarding career opportunities. Joining our Shared Accounting Services team not only offers the unique opportunity to become part of a well-respected, financially stable entertainment industry leader with a 150-year heritage of creating lifelong memories but also presents you with a chance to advance your career in the exciting consumer services sector! Six Flags offers competitive compensation packages that include bonus programs and comprehensive benefit plans with healthcare/dental/vision, paid vacation/sick time, paid holidays, 401k program, and complimentary season passes to create your own memories at parks owned and operated by Six Flags.ResponsibilitiesImport and export all revenue related data between accounting systems while ensuring all activity is accurately mapped and reporting correctly.Receive, reconcile, and enter all non-system related revenues and receipts.Work with the Accounts Receivable team in correctly booking all event related revenues.Generate, review, and distribute operational reports to the management team.Review Sales Tax percentage by location to isolate and fix possible system setup issues.Complete the weekly concessionaire payback process, create the journal entry, and prepare the pay sheets for review.Participate in the reconciliation of all deferred revenue accounts to ensure proper mapping of product redemptions and sales.Responsibilities may occasionally require an adjusted work schedule to meet certain deadlines. This may include mandatory overtime and/or evening/weekend hours except where prohibited by law.Adhere to and enforce all Six Flags policies and procedures, including safety, attendance and EEO policies, and will demonstrate commitment to Six Flags core values.Other duties as assigned.QualificationsBachelor’s degree in accounting or finance from an accredited four-year college or university and/or a minimum of four years combined accounting and/or industry related experience.Understanding of dependent upstream and downstream activities that impact and are impacted by Revenue Accounting.Proficient in Excel, Word, Power Point, Outlook (MicroSoft Suite) and pdf (Adobe Acrobat). Extra consideration is given to candidates with experience in account reconciliations, system automation, and advanced Microsoft Excel capabilities (macros).Excellent written, interpersonal, and verbal communication skills and able to work effectively independently and collaboratively in a team setting.Excellent problem-solving skills, analytical skills, and time management skills.Confidence to ask questions and get clarification, display a positive attitude, and have a strong work ethic.Highly organized and detail-oriented with the capability to multi-task in a fast-paced environment.Dependable, honest and exhibits integrity.

General Sports BusinessTeamwork OnlineAccountant I – Revenue Accounting
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Milwaukee Brewers

Ticket Services Representative

Milwaukee, WI, USPosted 30 Jul 2026

OverviewThe Ticket Services Representative is responsible for maximizing individual ticket sales using the Tickets.com ticketing system, in addition to providing exceptional customer service at the American Family Field ticket office. This position includes both working the ticket windows and answering inbound calls in the phone center, during both non-game and game days throughout the season. Interactions will include single-event ticket purchases, ticket exchanges, will-call transactions, troubleshooting digital tickets and Ballpark app issues, as well as future event-related ticket sales. The role requires using soft skills such as active listening and anticipating customer needs. Additionally, this position is responsible for cross-selling and up-selling targeted deals and offers throughout the season. Core duties for this role include, but are not limited to:Provide exceptional customer service while answering inbound phone calls or while working at a ticket window.Demonstrate a strong knowledge of ticket promotions and clearly communicate all related ticket products and American Family Field information.Demonstrate strong techniques and strategies to up-sell and cross sell on all inbound inquiries.Meet expectations of window/phone monitoring programs, focused on established department productivity standards, while maximizing sales and providing exceptional customer service.Remain highly engaged and current with all Brewers related advanced ticket technologies, including being well versed in the MLB Ballpark app.Assist with daily ticket mailings and other ticket fulfillment projects.Participate in ongoing Sales and Service training sessions, daily briefings, and weekly sales recaps. Review all communications provided, including resources on the Ticketing Department Monday.com boardCompleting basic sales transactions using the ProVenue ticketing system efficiently.Other duties as assigned. The ideal candidate will have 3-6 months related experience or a one-year certificate from college or technical school, as well as: Exceptional communication, interpersonal and organizational skills Good computer skills, including proficiency and experience with Microsoft Office SuiteAbility to multi-task and adjust to rapidly changing business processesAble and willing to work well with a team, and independentlyDemonstrate a strong work ethic with an innate sense of urgency and tenacityPrior ticketing experience preferredPrevious retail sales and cash handling experience preferredPrior customer service experience via phones preferred Work Hours Hours vary according to the game and event schedule. Candidates are expected to work a minimum of 20 hours per week, up to a maximum of 35 hours per week. Candidates should be available to work extended hours such as nights, weekends, and game days. Our TeamPassion for the Brewers and exceptional service for our fans is the focus of everyone working in the Milwaukee Brewers Ticket Office. The Ticket Ops team is central to making sure American Family Field is full of loud and proud fans, for every single home game. From buying tickets, parking the car, and buying gift cards, we strive to provide exceptional service with every fan interaction. As leaders in the ticketing industry, our team is dedicated to creating an exceptional, fan-friendly experience that establishes positive connections, builds fan loyalty, and strengthens our brand. Our PitchYou come here to make a difference. We are a purpose-led organization, focused on building an inclusive and engaging culture that fosters excellence, collaboration and ingenuity. We strive to be a model employer and cultivator of talent, empowering our teams to drive innovation through the inclusion of diverse thoughts, ideas and perspectives. We operate at the highest standard of excellence, investing in the development of our staff across all levels and embracing differences through a culture of respect and understanding. Seasonal PerksBallpark discountsRecognition program and incentivesInclusive training and development opportunities aligned with Club values For more information about our Crew, other benefits and insight into our Club culture please visit our Careers Page.

BaseballTeamwork OnlineTicket Services Representative
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PrizePicks

Product Designer

Atlanta, GA, USPosted 30 Jul 2026

At PrizePicks, we are the fastest-growing sports company in North America, as recognized by Inc. 5000. As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. Our team of over 550 employees thrives in an inclusive culture that values individuals from diverse backgrounds, regardless of their level of sports fandom. Ready to reimagine the DFS industry together? We are seeking a Product Designer with an exceptional eye for visual craft and interaction design to own the Promotions and Rewards Experience. This is not just about building systems; it's about creating moments of delight, excitement, and emotional resonance that define our relationship with our members. You will be the force behind the look, experience, and interaction of our rewards ecosystem, from promotions to missions and other rewarding experiences. You will champion a culture of design excellence, delivering polished, intuitive, and visually stunning experiences that set a new benchmark for quality in our industry. What you’ll do: Drive End-to-End Delivery: Execute within the complete design lifecycle within the Promotions and Rewards domain, overseeing the process from initial requirements gathering through to final shipment and deployment. This requires a deep understanding of the mechanics and business drivers and you will influence and involve these systems. Build & Refine Interfaces: Focus on hands-on design and high-fidelity prototyping to create polished, visually stunning rewards interfaces that ensure a premium and engaging member experience. Develop & Ship New Features: Utilize AI, rapid prototyping, and iterative design to conceptualize, develop, and launch groundbreaking promotion mechanics and system features that deepen loyalty. Maintain Design Standards: Uphold high design quality through consistent design reviews, active maintenance of our design systems, and ensuring consistent excellence across all visual and interaction design. Drive Cross-Functional Collaboration: Foster effective partnerships with Product, Engineering, Marketing, and Revenue Operations teams ensuring seamless handoffs and total alignment between business goals and the rewards journey. What you have: 4+ years of product design experience, with a portfolio that showcases mastery in visual craft, interaction design, and strategic thinking. Your work should demonstrate a clear understanding of how to create emotionally engaging digital experiences. Excel in Visual and Interaction Design: A mastery of visual design principles (typography, layout, color theory) and a passion for motion and micro-interactions that enhance usability and create delight. You have a "pixel-perfect" mindset. Strategic and Conceptual Thinking: Proven ability to translate abstract business goals and user needs into a compelling design vision and a pragmatic, phased execution plan, from MVP to future-state iterations. Ability to create simple experiences out of complex and interconnected systems. Deep Empathy and User Focus: An innate ability to understand user motivations and behaviors, considering usability and accessibility not as a checklist but as a core tenet of exceptional design. Utilize research, analytics, and customer insights to build your knowledge of our customers. Technical Acumen: A foundational understanding of frontend technologies and the ability to foster a seamless, collaborative handoff process with engineering partners. Utilize AI to bridge gaps and build functional prototypes and demos. What makes you stand out: Experience leading B2C projects with a mobile-first design mentality. Experience supporting Rewards, Promotions, gaming, or social product design projects. Where you’ll live: This is a hybrid position based at our PrizePicks headquarters in Atlanta, GA. #LI-Hybrid Benefits you’ll receive: In addition to your great compensation package, full-time employees will be eligible for the following perks: Company-subsidized medical, dental, & vision plans 401(k) plan with company match Annual bonus Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!) Generous paid leave programs, including 16-week paid parental leave and disability benefits Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked Company-wide in-person events and team outings Lifestyle enhancement program Company equipment provided (Windows & Mac options) Annual performance reviews with opportunities for growth and career development You must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. PrizePicks is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.At PrizePicks, we are the fastest-growing sports company in North America, as recognized by Inc. 5000. As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. Our team of over 550 employees thrives in an inclusive culture that values individuals from diverse backgrounds, regardless of their level of sports fandom. Ready to reimagine the DFS industry together? Benefits you’ll receive: In addition to your great compensation package, full-time employees will be eligible for the following perks: Company-subsidized medical, dental, & vision plans 401(k) plan with company match Annual bonus Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!) Generous paid leave programs, including 16-week paid parental leave and disability benefits Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked Company-wide in-person events and team outings Lifestyle enhancement program Company equipment provided (Windows & Mac options) Annual performance reviews with opportunities for growth and career development You must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. PrizePicks is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

BasketballTeamwork OnlineProduct Designer
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FIFA

Ticketing General Public Customer Care Analyst

BrazilPosted 29 Jul 2026

Ticketing General Public Customer Care Analyst Department: Ticketing, Hospitality & Stadium RevenueEmployment Type: Fixed Term - Full TimeLocation: BrazilDescriptionFIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.THE POSITION Reporting organizationally to the Ticketing CRM Senior Manager and the Ticketing General Public Customer Care Coordinator, the Ticketing General Public Customer Care Analyst will support Ticketing and Hospitality efforts for the FIFA Women's World Cup 2027™. This role will be responsible for the implementation, monitoring and continuous improvement of the customer care strategies and processes for General Public Customers, ensuring compliance with the applicable sales strategy and the FIFA ticketing requirements and regulations. The Customer Care Analyst focuses particularly on the analysis and performance optimization of ticketing customer care for the FIFA Women's World Cup 2027, with a focus on both national and international clients. KEY RESPONSIBILITIES Support the design and monitor the performance of customer care strategies and processes across all communication channels established (contact forms, call centers, chatbot, emails, etc.), flagging adjustments needed for consistency and effectiveness. Support the Customer Care Manager in overseeing outsourced customer care and call center service providers, monitoring service setups and delivery against agreed requirements and service levels. Support the design of training content and monitor training completion and effectiveness for customer care staff and call center teams, in line with the sales strategy and FIFA ticketing requirements and regulations. Review and validate customer care ticketing processes (back office and onsite) on a sample basis to ensure adherence to standards. Monitor adherence to escalation processes across teams and report on deviations for correction. Design and implement quality control procedures to detect deviations from requirements early and flag them for timely correction. Support the design, implementation and ongoing optimization of automated and manual case management processes within the CRM systems in use. Analyze customer care and call center performance data to identify opportunities to increase agent productivity and customer satisfaction, and support the implementation of resulting solutions. Proactively identify and report on patterns and risks, and support the design of processes to mitigate them. Monitor and report on Customer Care process compliance with FIFA functional area requirements (Legal, Sustainability, Data Protection, Finance, etc.), flagging gaps for resolution. Analyze and report regularly on KPIs and the effectiveness of customer care and call center services, using CRM and other systems. Coordinate the quality assurance checks performed across the customer care operation and consolidate findings into regular reporting. Maintain version control and archiving of the customer care and call center knowledge base, across all languages, ensuring accuracy and accessibility. YOUR PROFILE Right to work in Brazil. Fluent in English (spoken and written) Fluent in Portuguese (spoken and written) Ability to re-locate to Rio de Janeiro. SKILLS FRAMEWORK ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyse one’s behaviour, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculate risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans. EDUCATION & QUALIFICATIONS Bachelor's or Master's degree or equivalent in relevant areas. WORK EXPERIENCE Experience working within large, multicultural operational structures (in-house staff and external service providers), collaborating toward a shared operational goal. Experience supporting Ticketing Customer Care operations on major international sports events, with exposure to recruitment, training and project delivery processes. Experience planning, monitoring and analysing ticketing customer care strategies and processes for world-scale projects; prior exposure to International Sports Events, including previous FIFA World Cups, is an advantage. Venue and onsite operations experience for ticketing and/or sport events. Experience in an analytical or customer care operations role during previous FIFA World Cups or comparable major international sports events is advantageous. Strong cross-functional collaboration skills, able to work effectively within multicultural teams. Strong communication, analytical and problem-solving skills. LANGUAGES Fluent in English and Portuguese, spoken and written. Spanish and/or additional languages is highly advantageous. TECHNOLOGY Proficient in MS Office (Excel, Word, PowerPoint, Monday) and planning software and online collaboration tools CRM software for case management, including automatic and manual management of the cases. FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team. Reporting organizationally to the Ticketing CRM Senior Manager and the Ticketing General Public Customer Care Coordinator, the Ticketing General Public Customer Care Analyst will support Ticketing and Hospitality efforts for the FIFA Women's World Cup 2027™. This role will be responsible for the implementation, monitoring and continuous improvement of the customer care strategies and processes for General Public Customers, ensuring compliance with the applicable sales strategy and the FIFA ticketing requirements and regulations. The Customer Care Analyst focuses particularly on the analysis and performance optimization of ticketing customer care for the FIFA Women's World Cup 2027, with a focus on both national and international clients. KEY RESPONSIBILITIES SKILLS FRAMEWORK ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyse one’s behaviour, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculate risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans. EDUCATION & QUALIFICATIONS Bachelor's or Master's degree or equivalent in relevant areas. WORK EXPERIENCE LANGUAGES Fluent in English and Portuguese, spoken and written. Spanish and/or additional languages is highly advantageous. TECHNOLOGY

Full-timeGeneral Sports BusinessFIFATicketing, Hospitality & Stadium RevenueFixed Term - Full TimeBrazil
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FIFA

Venue Technology Manager (Belo Horizonte)

BrazilPosted 29 Jul 2026

Venue Technology Manager (Belo Horizonte)Department: TechnologyEmployment Type: Fixed Term - Full TimeLocation: BrazilDescriptionFIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.THE POSITIONThe Venue Technology Manager is responsible for supporting the Technology team with venue specific technology related deliverables for the FIFA Women’s World Cup 2027 TM (FWWC 2027) within Brazil. The role entails coordinating with all relevant parties the planning, implementation, readiness and operations of all Event Technology services pertinent to the tournament and / or associated events within Brazil. KEY RESPONSIBILITIES Responsible to ensure all aspects of Technology, Telecommunications and Broadcast Technology Services are implemented in accordance with the pre-agreed FIFA Technology requirements at the assigned venue(s) Manage a strong diverse Venue Technology team composed of paid staff, contractors and volunteers for operating the technology services at the assigned venue(s) Collaborate with stakeholders’ groups, clients, providers, and government entities in relation to ensuring the delivery of technology services across all venues, in accordance with the defined governance structure Manage and contribute to the venue technology working groups in accordance with the agreed governance structure across all aspects of the tournament programme (planning, implementation, readiness and operations) Manage the technology demand / needs requirements for technology services across the tournament space (Technology Equipment Allocation Process) Plan the delivery of suitable end user technology equipment and services to all FWWC 2027 departments and FIFA constituent groups, including hardware, services and consumables Facilitate the collection and distribution of technology requirements of all client groups involved in the FWWC 2027 across all client groups, including, Media, Broadcast, Commercial, Football Technology etc. Ensure that all information pertaining to infrastructure, services and spaces needed for the delivery and support of all technology services are communicated to, and understood by, venue/site authorities and respective delivery teams Provide guidance and direction to relevant teams on matters relating to the structural build-out and technology services implementation, including the commissioning and final decommissioning of tournament venues In collaboration with assigned personnel and Stadium partners, relevant parties (private and governmental) enable / support the timely delivery of venue technology services. Identify and report on the progress of all critical dependencies in accordance with the reporting methodologies. Manage the asset tracking and management of deployed technology equipment Track the progress of structural build-out and IT implementation leading up to the timely availability of components and services and including the commissioning and final decommissioning of the venues. Develop regular progress, risk and issue management reports in accordance with the governance structure / reporting methodologies and, or PMO systems Follow-up with various stakeholders, providers, and government entities in relation to ensuring delivery of technology services / dependencies as per agreed requirements, service levels etc. Support and ensure the team adhere to the IT Service management protocols Ensure positive attitude from the Venue Technology teams and good relationship with all the parties, including FIFA teams, Local FIFA Subsidiary (LFS) areas/projects, end-users, suppliers, Host Country/ City counterparts Manage the on-site IT Technicians and support teams during tournament time operations, including end-of-day reporting and incident escalation to Technology Command Centre. YOUR PROFILEEducationUniversity degree or similar higher education, in Information Technology, Computer Science or related fieldExperience Overall IT experience and in a similar role Experience in the Sports / major event industry is a must Proven track record of successful delivery of complex IT programs and projects Skills & Competencies Manager with proven track record in similar projects Good knowledge of venue technology services across major sporting events Have up to date knowledge and project management expertise in all event related technologies, including, all types of technology business solutions, community access TV (CATV), radio communications, wired communication, printing, broadcast contribution network, spectrum, audio and visual. Ability to always maintain a professional demeanor. Consistently interacts professionally and works productively with all levels of employee. Excellent cross group collaboration skills and demonstrated ability to lead virtual teams across groups, conflict management and driving consensus to deliver on program milestones Good Leadership skills and able to manage and motivate other team members Highly adept at consulting, negotiating, communicating, consensus building and facilitation Excellent verbal and written communication, training, and presentation skills Ability to adapt speech to audience coming from a broad spectrum of disciplines and with various levels of technical knowledge Leadership and accountability across all areas of relevance Strong political acumen and adaptable to a wide range of working environments Certifications & Requirements Right to work in Brazil Fluent in English Native or Fluent in Portuguese Proficiency in any other FIFA language (FR / ES / GER) is an asset Location: Belo Horizonte (MG) - Brazil FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.The Venue Technology Manager is responsible for supporting the Technology team with venue specific technology related deliverables for the FIFA Women’s World Cup 2027 TM (FWWC 2027) within Brazil. The role entails coordinating with all relevant parties the planning, implementation, readiness and operations of all Event Technology services pertinent to the tournament and / or associated events within Brazil. KEY RESPONSIBILITIESEducationExperienceSkills & CompetenciesCertifications & Requirements Location: Belo Horizonte (MG) - Brazil

Full-timeFootballFIFATechnologyFixed Term - Full TimeBrazil
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FIFA

Venue Technology Manager (Fortaleza)

BrazilPosted 29 Jul 2026

Venue Technology Manager (Fortaleza)Department: TechnologyEmployment Type: Fixed Term - Full TimeLocation: BrazilDescriptionFIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.THE POSITIONThe Venue Technology Manager is responsible for supporting the Technology team with venue specific technology related deliverables for the FIFA Women’s World Cup 2027 TM (FWWC 2027) within Brazil. The role entails coordinating with all relevant parties the planning, implementation, readiness and operations of all Event Technology services pertinent to the tournament and / or associated events within Brazil. KEY RESPONSIBILITIES Responsible to ensure all aspects of Technology, Telecommunications and Broadcast Technology Services are implemented in accordance with the pre-agreed FIFA Technology requirements at the assigned venue(s) Manage a strong diverse Venue Technology team composed of paid staff, contractors and volunteers for operating the technology services at the assigned venue(s) Collaborate with stakeholders’ groups, clients, providers, and government entities in relation to ensuring the delivery of technology services across all venues, in accordance with the defined governance structure Manage and contribute to the venue technology working groups in accordance with the agreed governance structure across all aspects of the tournament programme (planning, implementation, readiness and operations) Manage the technology demand / needs requirements for technology services across the tournament space (Technology Equipment Allocation Process) Plan the delivery of suitable end user technology equipment and services to all FWWC 2027 departments and FIFA constituent groups, including hardware, services and consumables Facilitate the collection and distribution of technology requirements of all client groups involved in the FWWC 2027 across all client groups, including, Media, Broadcast, Commercial, Football Technology etc. Ensure that all information pertaining to infrastructure, services and spaces needed for the delivery and support of all technology services are communicated to, and understood by, venue/site authorities and respective delivery teams Provide guidance and direction to relevant teams on matters relating to the structural build-out and technology services implementation, including the commissioning and final decommissioning of tournament venues In collaboration with assigned personnel and Stadium partners, relevant parties (private and governmental) enable / support the timely delivery of venue technology services. Identify and report on the progress of all critical dependencies in accordance with the reporting methodologies. Manage the asset tracking and management of deployed technology equipment Track the progress of structural build-out and IT implementation leading up to the timely availability of components and services and including the commissioning and final decommissioning of the venues. Develop regular progress, risk and issue management reports in accordance with the governance structure / reporting methodologies and, or PMO systems Follow-up with various stakeholders, providers, and government entities in relation to ensuring delivery of technology services / dependencies as per agreed requirements, service levels etc. Support and ensure the team adhere to the IT Service management protocols Ensure positive attitude from the Venue Technology teams and good relationship with all the parties, including FIFA teams, Local FIFA Subsidiary (LFS) areas/projects, end-users, suppliers, Host Country/ City counterparts Manage the on-site IT Technicians and support teams during tournament time operations, including end-of-day reporting and incident escalation to Technology Command Centre. YOUR PROFILEEducationUniversity degree or similar higher education, in Information Technology, Computer Science or related fieldExperience Overall IT experience and in a similar role Experience in the Sports / major event industry is a must Proven track record of successful delivery of complex IT programs and projects Skills & Competencies Manager with proven track record in similar projects Good knowledge of venue technology services across major sporting events Have up to date knowledge and project management expertise in all event related technologies, including, all types of technology business solutions, community access TV (CATV), radio communications, wired communication, printing, broadcast contribution network, spectrum, audio and visual. Ability to always maintain a professional demeanor. Consistently interacts professionally and works productively with all levels of employee. Excellent cross group collaboration skills and demonstrated ability to lead virtual teams across groups, conflict management and driving consensus to deliver on program milestones Good Leadership skills and able to manage and motivate other team members Highly adept at consulting, negotiating, communicating, consensus building and facilitation Excellent verbal and written communication, training, and presentation skills Ability to adapt speech to audience coming from a broad spectrum of disciplines and with various levels of technical knowledge Leadership and accountability across all areas of relevance Strong political acumen and adaptable to a wide range of working environments Certifications & Requirements Right to work in Brazil Fluent in English Native or Fluent in Portuguese Proficiency in any other FIFA language (FR / ES / GER) is an asset Location: Fortaleza (CE) - Brazil FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.The Venue Technology Manager is responsible for supporting the Technology team with venue specific technology related deliverables for the FIFA Women’s World Cup 2027 TM (FWWC 2027) within Brazil. The role entails coordinating with all relevant parties the planning, implementation, readiness and operations of all Event Technology services pertinent to the tournament and / or associated events within Brazil. KEY RESPONSIBILITIESEducationExperienceSkills & CompetenciesCertifications & Requirements Location: Fortaleza (CE) - Brazil

Full-timeFootballFIFATechnologyFixed Term - Full TimeBrazil
Full job detailsView job

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