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Pacers Sports & Entertainment

Broadcast Operations Coordinator

Indianapolis, IN, USPosted 10 Jul 2026

SUMMARYThe Broadcast Operations Coordinator provides administrative and operational support for live and recorded broadcast productions. This role assists with production scheduling, documentation, communication, and logistics to help ensure broadcasts and related programming are executed efficiently. The role works closely with producers, directors, technical staff, and on-air talent to support day-to-day production needs, maintain organized workflows, and contribute to a high-quality broadcast experience.In addition, the position oversees a range of in-arena production and TV/radio broadcast service functions, ensuring smooth operations for both home and away games across all Pacers Sports & Entertainment properties—including the Indiana Pacers, Indiana Fever, Noblesville Boom—and events at Gainbridge Fieldhouse that utilize Pacers Sports & Entertainment (PS&E) production services.ESSENTIAL DUTIES / RESPONSIBILITIESCoordinate all aspects of daily PS&E broadcast production, both live and recorded, ensuring all elements are properly timed and integrated. Responsibilities include creating broadcast schedules, securing and scheduling production facilities and resources (e.g., trucks, crews), coordinating broadcast travel, building daily rundowns, and overseeing pre-production, live broadcast execution, and post-production activities.Coordinate and facilitate broadcast operational needs and requests of non-Pacers Sports & Entertainment broadcast partners, including national NBA/WNBA broadcasts, visiting team broadcasts, and external events (e.g., NCAA, Big Ten, IHSAA).Serve as a point of contact for League (NBA/WNBA/G League) broadcast requirements, ensuring all television, streaming, and radio obligations are communicated, coordinated, and executed effectively.Assist with scheduling and operational needs for broadcast and in-arena production, including staffing, control room usage, and coordination of radio engineers for both home and away games.Manage broadcast credentials and access, including compiling and distributing credentials for production staff, maintaining master credential lists, and coordinating with Gainbridge Fieldhouse Production, Facilities, and Security teams.Coordinate and oversee payroll timekeeping, billing, and financial tracking associated with broadcast production, including production facilities, remote units, crews, part-time staff, and announcers; ensure accurate coding and processing of expenses.Maintain operational systems and logistics supporting broadcast execution, including engineering contact lists for road markets, DirecTV and viewing distribution lists for internal stakeholders, and communication of game schedules and access details to executives.Oversee production equipment and studio assets, including inventory management and check-in/check-out processes to ensure readiness and accountability of all production resources.In every position, each employee is expected to align with PS&E's mission and core values along with actively participating in company-sponsored community outreach programs.Other duties as assigned.QUALIFICATION REQUIREMENTSTo perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE:Bachelor’s degree from a four-year college or university preferred, or equivalent combination of education and experience.Minimum of three (3) years of experience in broadcast production, broadcast operations, or related field, preferably within a live sports or entertainment environment.Experience managing budgets, billing, payroll, or expense tracking related to production activities preferred.Working knowledge of radio and television broadcasting, including standards and practices associated with NBA/WNBA or professional sports production environments.Strong understanding of live broadcast workflows, including pre-production planning, live event execution, and post-production processes (rundowns, scheduling, resource coordination, etc.).Ability to manage multiple projects and priorities simultaneously in a fast-paced, live-event environment with strong attention to detail.Demonstrated ability to communicate effectively with internal teams, external partners, league representatives, and broadcast personnel.Proficiency in Microsoft Office or similar business tools (Excel, Word, Outlook); familiarity with broadcast scheduling, timecard, or billing systems preferred.PHYSICAL AND ENVIRONMENTAL DEMANDSThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit, stand, walk, move heavy objects, use a computer, use a 10-key calculator, use a telephone, speak, hear, and write.While performing the duties of this job, the noise level in the office work environment is usually moderate and the noise level in the Fieldhouse / game environment is usually loud. The stress level may become high during certain times of the year.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, gender identity, marital status, disability status, protected veteran status, or any other characteristic protected by law.SUMMARYThe Broadcast Operations Coordinator provides administrative and operational support for live and recorded broadcast productions. This role assists with production scheduling, documentation, communication, and logistics to help ensure broadcasts and related programming are executed efficiently. The role works closely with producers, directors, technical staff, and on-air talent to support day-to-day production needs, maintain organized workflows, and contribute to a high-quality broadcast experience.In addition, the position oversees a range of in-arena production and TV/radio broadcast service functions, ensuring smooth operations for both home and away games across all Pacers Sports & Entertainment properties—including the Indiana Pacers, Indiana Fever, Noblesville Boom—and events at Gainbridge Fieldhouse that utilize Pacers Sports & Entertainment (PS&E) production services.ESSENTIAL DUTIES / RESPONSIBILITIESQUALIFICATION REQUIREMENTSTo perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE:PHYSICAL AND ENVIRONMENTAL DEMANDSThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit, stand, walk, move heavy objects, use a computer, use a 10-key calculator, use a telephone, speak, hear, and write.While performing the duties of this job, the noise level in the office work environment is usually moderate and the noise level in the Fieldhouse / game environment is usually loud. The stress level may become high during certain times of the year.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, gender identity, marital status, disability status, protected veteran status, or any other characteristic protected by law.

BasketballTeamwork OnlineBroadcast Operations Coordinator
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FIFA

Accreditation System and Application Manager

BrazilPosted 9 Jul 2026

Accreditation System and Application ManagerDepartment: Tournament and Venue OperationsEmployment Type: Fixed Term - Full TimeLocation: BrazilDescriptionFIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.THE POSITIONReporting to the FIFA27 Accreditation Senior Manager / Project Lead, the Accreditation System & Applications Manager is responsible for the implementation, configuration, and operational management of the FIFA accreditation system and related applications for the FIFA Women’s World Cup 2027™. Working within FIFA accreditation frameworks and in close collaboration with FIFA Zurich Accreditation, Technology, Security, Client Group Management, and Accreditation Operations teams, the role ensures that accreditation systems are operationally ready, stable, and able to support all users and client groups. The role focuses on system delivery, operational enablement, and issue resolution. It does not define accreditation policy or governance. The Accreditation System and Applications Manager will be a key member of the FIFA27 Accreditation team, and work in close collaboration with the FIFA Zurich Accreditation department. This role will lead the implementation, configuration, and operational support of the accreditation system and related applications and ensures the system meets tournament requirements, supports all client groups, and aligns with FIFA’s global accreditation standards and data protection policies. KEY RESPONSIBILITIES System Implementation & Configuration Coordinate the setup, configuration, and testing of the accreditation system in cooperation with FIFA Zürich Ensure system readiness across all phases of the accreditation lifecycle, including registration, validation, approval, production, and distribution. Operational System Management Oversee the day‑to‑day operation of the accreditation system throughout planning, test events, and tournament time. Monitor system performance, stability, and data flows and address operational issues. Act as the primary escalation point for accreditation system incidents, coordinating resolution with FIFA Zürich as required. Provide first-line technical support to accreditation users across venues and client groups. Background Check Integration Represent the FIFA27 Accreditation department in the Background Check Working Groups. Ensure effective integration into the tournament planning and delivery, as well as successful management of the overall Background Check process. Coordinate the background check process integration within the accreditation system. Lead the background check process for the FIFA Women´s World Cup 2027 and any ancillary events where applicable. Data Management & Compliance Ensure accurate data processing, validation, and integrity within the accreditation system. Oversee data flow, validation rules, and access rights logic within the system. Ensure data accuracy, consistency, and compliance with data protection regulations (e.g., GDPR) and FIFA information security requirements. User Support & Training Coordinate the delivery of system training for accreditation system users, including Client Group teams, Operations teams, and venue teams. Develop and deliver training materials and sessions for system users. Maintain up-to-date user manuals, process documentation, and FAQs. Support users in resolving operational system questions and issues. Cross‑Functional Coordination & Integrations Coordinate with Accreditation Operations, Client Group Management, Security, and Technology teams to ensure that Systems team effectively support operational needs. Support system integrations with other tournament platforms (e.g. workforce,volunteers, media). Participate in system testing, readiness exercises, and operational rehearsals. Event-Time Support & Reporting Lead accreditation system operations during the tournament, including real-time monitoring and issue resolution. Provide system‑related updates and operational reporting to the Accreditation Senior Manager Support post‑event reporting, documentation, and knowledge transfer. Coordinate with venue teams to ensure smooth badge production. YOUR PROFILEEducation & Experience University degree in Information Systems, Event Technology, or related field. Strong experience in accreditation systems or event technology at major international events. Strong understanding of access control, data workflows, and system integration. Experience working with accreditation platforms (e.g., Event-Works, FAME, Accredit, or similar). Familiarity with GDPR and data privacy best practices. Skills & Competencies Strong technical and analytical skills Excellent problem-solving and troubleshooting abilities Effective communication and training delivery High attention to detail and data quality Ability to work under pressure and manage multiple priorities Requirements Right to work in Brazil. Fluent in English (spoken and written) Fluent in Portuguese (spoken and written) Ability to re-locate to Rio de Janeiro. FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.Reporting to the FIFA27 Accreditation Senior Manager / Project Lead, the Accreditation System & Applications Manager is responsible for the implementation, configuration, and operational management of the FIFA accreditation system and related applications for the FIFA Women’s World Cup 2027™. Working within FIFA accreditation frameworks and in close collaboration with FIFA Zurich Accreditation, Technology, Security, Client Group Management, and Accreditation Operations teams, the role ensures that accreditation systems are operationally ready, stable, and able to support all users and client groups. The role focuses on system delivery, operational enablement, and issue resolution. It does not define accreditation policy or governance. The Accreditation System and Applications Manager will be a key member of the FIFA27 Accreditation team, and work in close collaboration with the FIFA Zurich Accreditation department. This role will lead the implementation, configuration, and operational support of the accreditation system and related applications and ensures the system meets tournament requirements, supports all client groups, and aligns with FIFA’s global accreditation standards and data protection policies. KEY RESPONSIBILITIESEducation & ExperienceSkills & CompetenciesRequirements

Full-timeGeneral Sports BusinessFIFATournament and Venue OperationsFixed Term - Full TimeBrazil
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FIFA

Entertainment Technical Integration Manager

BrazilPosted 9 Jul 2026

Entertainment Technical Integration ManagerDepartment: Events & EntertainmentEmployment Type: Fixed Term - Full TimeLocation: BrazilDescriptionFIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.THE POSITIONReporting to the Head of Entertainment, this role ensures the seamless technical implementation of all entertainment elements, including in-stadium entertainment activations, audio-visual systems, show control, and content playback, IBCCC integration, venue technology interfaces, Opening and Closing Ceremonies, Medal and Trophy Ceremonies, Pre-Match Ceremonies (PMC), Final Match Half-Time Show (if applicable), and other ceremonial moments. The role leads the coordination and integration of technical requirements across all entertainment environments, ensuring alignment between FIFA, host venues, the IBCC, production partners, technical suppliers, broadcast stakeholders, and operational teams. The Entertainment Technical Integration Manager is responsible for translating creative and operational concepts into executable technical solutions, ensuring that all entertainment and ceremonial elements are delivered safely, consistently, and to the highest standard across the tournament. The role supports the development, implementation, testing, and execution of integrated entertainment systems and operational processes. The position oversees technical planning timelines, manages supplier coordination, facilitates cross-functional technical reviews, and ensures readiness across all competition and ceremony venues. The Entertainment Technical Integration Manager serves as the primary focal point for entertainment-related technical integration, providing centralized coordination and governance from the planning phase through tournament delivery.The role requires an experienced live events professional with strong technical production and project management expertise, capable of managing complex stakeholder environments and delivering world-class entertainment experiences across stadiums, ceremonies, and IBCC operations on the global stage of the FIFA Women’s World Cup 2027™. Key ResponsibilitiesTechnical Integration & Delivery Lead the technical planning, integration, and readiness of all Stadium Entertainment, Ceremonies, and Entertainment IBCCC operations across the FIFA Women’s World Cup 2027™, ensuring alignment with FIFA’s operational, technical, and creative objectives. Ensure the successful implementation of the FIFA-approved Stadium Entertainment and Ceremonies Concepts from a technical and operational perspective. Coordinate the integration of audio, video, lighting, LED systems, show control, communications infrastructure, content distribution platforms, graphics systems, and venue technology interfaces required to support entertainment and ceremonial delivery. Act as the primary technical integration point of contact between the Entertainment Department, Broadcast, Technology, venue teams, ceremony production partners, and technical suppliers. Ensure consistency, technical quality, and operational readiness across all tournament venues, ceremony locations, and centralized Entertainment operations. Team Support Support the Entertainment Team through technical coordination, planning, and readiness activities across Stadium Entertainment, Ceremonies, and Special Events. Provide technical guidance and support to internal teams, freelancers, suppliers, and project stakeholders to ensure consistent delivery standards and best practices. Foster strong collaboration between Entertainment, Technology, Broadcast, IBCC, Venue Operations, and other Functional Areas throughout the project lifecycle. Support alignment between venue-based technical teams and central project teams to maintain consistency in delivery standards across all competition and ceremony venues. Technical Planning & Production Coordination Create and manage the overall Technical Production Schedule for Stadium Entertainment, Ceremonies, IBCC Operations, ensuring alignment with tournament milestones and delivery requirements. Develop and maintain technical integration plans, readiness trackers, installation schedules, testing plans, and operational documentation. Coordinate technical surveys, venue assessments, production walkthroughs, rehearsals, testing, commissioning, and operational readiness activities across all venues and project sites. Coordinate rehearsals, technical run-throughs, systems testing, and operational readiness exercises to validate delivery requirements before live operations. Ensure all technical requirements are accurately captured within production schedules, venue operational plans, and technical documentation. Identify technical risks, dependencies, and operational challenges, ensuring appropriate mitigation and contingency planning measures are in place. IBCC Integration & Operations Lead the planning, setup, technical integration, and readiness of all Entertainment-related facilities, systems, and services within the IBCC. Create and manage the IBCC Technical Production Schedule and ensure alignment with Stadium Entertainment and Ceremonies delivery requirements. Develop and manage the stadium-to-IBCC integration plan, ensuring seamless connectivity between venue systems, centralized operations, communications infrastructure, content distribution platforms, and operational workflows. Manage the technical relationship with Host Broadcast Services (HBS), IBCC overlay providers, venue stakeholders, and key technical suppliers. Ensure seamless distribution of entertainment content, graphics, show-control cues, and operational data from the IBCC to stadium systems, while maintaining reliable two-way communication and monitoring between the IBCC and all tournament venues. Oversee the integration of content distribution networks, communications systems, graphics platforms, show-control solutions, AE Live services, and other third-party systems supporting Entertainment delivery. Coordinate IBCC FF&E requirements, TEAP requirements, BIM360 updates, technical documentation, and readiness reporting to ensure tournament-wide technical preparedness. Venue, Ceremonies & Special Events Readiness Lead stadium technical installation and readiness activities, ensuring all Entertainment infrastructure is delivered, tested, and commissioned in accordance with FIFA requirements. Lead IBCC technical installation and readiness activities, coordinating delivery partners, suppliers, and technical stakeholders. Support the technical planning and readiness of all Ceremonies, including Opening Ceremonies, Closing Ceremonies, Medal Ceremonies, Pre-Match Ceremonies (PMC), and other official FIFA ceremonial events. Support the technical planning and delivery requirements of FIFA Special Events, including tournament draws and other major FIFA events, ensuring alignment with Entertainment technical standards and operational requirement. Content & Systems Management Coordinate the collection and validation of venue technical specifications, including giant screen, LED ribbon, control room, playback, and presentation system capabilities, ensuring all requirements are available for content production and delivery planning. Define and communicate technical content specifications, formats, resolutions, workflows, and delivery requirements to content producers, ensuring compatibility across all stadium and ceremony presentation systems. Review and validate stadium technical overlay designs, control room infrastructure, and presentation system configurations to ensure all Stadium Entertainment and Ceremonies content can be successfully delivered and operated. Coordinate the integration, testing, and readiness of content playback, graphics, show-control, and presentation systems across stadiums, ceremonies, and IBCC operations. Work closely with Technology, venue operators, and technical suppliers to ensure all content delivery workflows, system interfaces, monitoring tools, and operational processes are fully implemented, tested, and operational prior to tournament delivery. Ensure documentation, technical specifications, system inventories, and content delivery requirements remain accurate and up to date throughout the project lifecycle. Planning Scheduling & Documentation Prepare match-day reports, schedules, show notes and post-event summaries for the Head of Entertainment. Maintain up-to-date operational documentation. Participate in regular team meetings, briefings, and review sessions. Flag operational risks and escalate issues to the Head of Entertainment in a timely manner. Supplier & Budget Management Support procurement processes as directed by the Head of Entertainment, including supplier briefing and evaluation. · Manage day-to-day relationships with technical suppliers and contractors at assigned venue(s). Assist with budget management tasks, including forecasting inputs, cost‑tracking, variation documentation, and invoice processing, ensuring accuracy and timely follow‑up. Help monitor contractual deliverables and timelines, ensuring they remain aligned with pre‑production schedules and operational readiness requirements, and escalate risks to the Head of Entertainment as needed. Stakeholder & Functional Area Liaison Coordinate closely with Technology, Broadcast, Venue Operations and other Functional Areas to ensure seamless project integration. Act as the central coordination point for technical requirements impacting Stadium Entertainment, Ceremonies, IBCC Operations, and Special Events. Support early‑phase cross‑functional integration to support seamless operational delivery. Other Duties Perform additional responsibilities as required by line management in support of tournament and event delivery objectives. Support the Head of Entertainment and Senior Managers in technical planning, operational readiness, project delivery, and tournament-wide integration activities. Contribute to the successful delivery of world-class entertainment, ceremony, and special event experiences across FIFA competitions and events. YOUR PROFILEEducation:Bachelor's degree or similar level of higher education or equivalent in industry experience.Experience 5+ years’ experience in technical production, systems integration, and live event delivery, ideally within major international sporting events, ceremonies, entertainment productions, or large-scale public events. Proven experience planning and delivering stadium technical infrastructure, venue technical overlay, content presentation systems, and IBCC operations across complex event environments. Demonstrated experience developing and managing technical production schedules, installation programmes, testing, commissioning, and operational readiness activities across multiple venues and stakeholders. Strong track record of managing technical suppliers, system integrators, Host Broadcasters, venue operators, and production partners in high-pressure, deadline-driven environments. Experience supporting the technical planning and delivery of stadium entertainment, ceremonies, special events, and multi-venue tournament operations, including content delivery systems, control room environments, and venue technology integration. Skills & Competencies ADMINISTRATIVE SKILLS: Ability to manage office and production documentation including presentations, RFPs, show rundowns, rehearsal schedules, scripts, and permits accurately. ADAPTABILITY: Ability to adapt to evolving creative direction and operational challenges in high-pressure environments. FLEXIBILITY: Willingness to work irregular hours, including evenings and weekends, across the full tournament period. COMMUNICATION SKILLS: Outstanding written and verbal communication skills; able to manage complex stakeholder relationships at a senior level. ORGANIZATIONAL SKILLS: Exceptional project management skills with the ability to manage multiple concurrent ceremony workstreams to tight deadlines. PROBLEM-SOLVING SKILLS: Strategic and creative approach to problem-solving; ability to make clear decisions under pressure. CROSS-FUNCTIONAL COLABORATION: Proven ability to work collaboratively across internal teams and diverse functional areas, ensuring alignment and contributing to the successful achievement of delivery goals. INTERPERSONAL SKILLS: Builds effective working relationships across internal and cross-functional teams, applying strong interpersonal skills to support smooth coordination and operational alignment. CULTURAL SENSITIVITY: Deep awareness and respect for diverse cultures; committed to ensuring ceremonies are inclusive, authentic, and globally resonant. PASSION FOR ENTERTAINMENT: Genuine passion for live performance, ceremony production, and the power of sport to inspire. Certifications & Requirements Fluent in English and Brazilian Portuguese. Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning/collaboration tools. Experience of Monday.com an advantage. Knowledge of and previous event / tournament experience across the stadiums in Brazil a plus. The right to work in Brazil. Ability to re-locate to Rio de Janeiro. FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.Please submit your CV in English, as it will be reviewed by an international team.Reporting to the Head of Entertainment, this role ensures the seamless technical implementation of all entertainment elements, including in-stadium entertainment activations, audio-visual systems, show control, and content playback, IBCCC integration, venue technology interfaces, Opening and Closing Ceremonies, Medal and Trophy Ceremonies, Pre-Match Ceremonies (PMC), Final Match Half-Time Show (if applicable), and other ceremonial moments. The role leads the coordination and integration of technical requirements across all entertainment environments, ensuring alignment between FIFA, host venues, the IBCC, production partners, technical suppliers, broadcast stakeholders, and operational teams. The Entertainment Technical Integration Manager is responsible for translating creative and operational concepts into executable technical solutions, ensuring that all entertainment and ceremonial elements are delivered safely, consistently, and to the highest standard across the tournament. The role supports the development, implementation, testing, and execution of integrated entertainment systems and operational processes. The position oversees technical planning timelines, manages supplier coordination, facilitates cross-functional technical reviews, and ensures readiness across all competition and ceremony venues. The Entertainment Technical Integration Manager serves as the primary focal point for entertainment-related technical integration, providing centralized coordination and governance from the planning phase through tournament delivery.The role requires an experienced live events professional with strong technical production and project management expertise, capable of managing complex stakeholder environments and delivering world-class entertainment experiences across stadiums, ceremonies, and IBCC operations on the global stage of the FIFA Women’s World Cup 2027™. Key ResponsibilitiesTechnical Integration & Delivery Team Support Technical Planning & Production CoordinationIBCC Integration & OperationsVenue, Ceremonies & Special Events Readiness Content & Systems Management Planning Scheduling & DocumentationSupplier & Budget ManagementStakeholder & Functional Area LiaisonOther DutiesEducation:ExperienceSkills & CompetenciesCertifications & Requirements

Full-timeGeneral Sports BusinessFIFAEvents & EntertainmentFixed Term - Full TimeBrazil
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Milwaukee Bucks

Guest Experience Manager

Milwaukee, WI, USPosted 9 Jul 2026

Job Title: Manager, Guest Experience Class: Full Time, Salaried, Exempt Reports to: Director of Guest Experience Location: Fiserv Forum The Milwaukee Bucks strive to be the best sports and entertainment company in the world. We are looking for dedicated people who champion innovation, inspire and empower their teammates to perform at a world-class level, and foster a culture of continuous improvement.What We Offer:Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources401K with company matchPet Insurance12 weeks of paid time off for parents to welcome newborns, adopted and foster childrenUnlimited PTOProfessional Development through our internal learning & development program - Antler AcademyEmployee Resource GroupsMilwaukee Bucks and NBA League DiscountsCompany Paid Parking and Phone Allowance Summary:The Manager of Guest Experience, working under the direction of the Director of Guest Experience, leads the Arena’s Guest Experience team comprised of Guest Service Supervisors and Guest Service Representatives. Through exceptional service and effective crowd management, the Guest Experience Manager is generally responsible for ensuring that event staff provide guests with a world-class entertainment experience in keeping with Fiserv Forum’s mission statement. Responsibilities:Oversees and leads Guest Experience operations during assigned large-scale publicly ticketed and private events, ensuring consistent, high-quality guest experience.Effectively communicate with guest service staff to establish standards and expectations, goals and objectives, and policies and procedures. Motivate event staff by creating a positive working environment and culture where employees are stimulated and inspired to do exceptional work. Facilitate a coaching and counseling program that maintains consistency of effort among event staff. Identify and develop event staff into specialized supporting roles. Work closely with Guest Service Supervisors to develop their leadership skills and scale up the effectiveness of building management. In conjunction with Human Resources, it is the responsibility of all Guest Experience Department managers to ensure that event staff adhere to grooming standards.Ensures that the department is in full compliance with collective bargaining agreement, and any state or federal labor laws. As directed, review staff-related incidents with event staff to ensure consistency and accuracy of Organization records. Meet with operations departments, as well as Arena clients, to resolve Guest Experience needs and requirements on a per-event basis. Assist with scheduling and positioning of Guest Experience staff to best accomplish the service, safety, and cost priorities for each event. To maintain emergency preparedness, the Guest Experience Manager must have a solid understanding of all applicable safety regulations and security procedures for the Arena. Ensure that event plans and layouts support the highest standards of accessibility and ADA regulations. Conduct pre-event briefings with event staff, especially supervisors and other key support staff. See that all credential access policies are followed consistently and thoroughly. Throughout each event, respond to guest-related incidents such as relocations, injuries, lost children, ejections, etc. Using both the rewards/recognition and coaching/counseling programs, evaluate and reinforce the work of the event staff in real time. Anticipate guest issues by consistently supervising crowd flow and service issues. Lead building tour program. Run the ongoing development and facilitation of event staff training. Training content includes service values, service operations, safety policies, and general building orientation. Develop position-specific training modules to facilitate staff rotation and the orientation of new hires. Work with the Event Operations Department to develop and/or implement staffing levels and budgets for each event. Coordinates with the Scheduling department on necessary staffing changes on assigned events.Develop and maintain event staff depth charts for all Guest Experience event staff. Reconciles event payroll and completes reports as required.Conducts ongoing performance coaching and evaluation, identifying growth opportunities.Assists with the Arena’s Lost and Found program, including supporting event coverage by inputting and tracking items as needed.Other Duties as Assigned. Qualifications:Minimum 2-4 years of event leadership experience in public assembly venue with knowledge of supervising a large, frontline operations team Minimum four-year college degree or equivalent experience. Must possess a positive and enthusiastic personality with a passion for her/his/their craft, an openness to learning, and an outstanding work ethic. Must possess and/or embrace a strong commitment to the values of diversity and inclusion. Outstanding communication skills, written and oral. High level problem-solving skills with the ability to make quick, effective decisions in demanding situations. Ability to prioritize numerous projects and tasks concurrently. Must be detail oriented. Must be available for most major events, including pre- and post-event responsibilities. Experience using robust databases. Must be a confident public speaker, able to engage large groups of people. Solid understanding of Microsoft Office Suite (i.e. – Outlook, Excel, Word, and PowerPoint). Must be able to work weekends, evenings, and holidays in addition to regular business hours. Experience working and coaching union team members is preferred.Experience with Incident Management Systems such as Titan, and ISS 24/7 is preferred.Experience with ticketing and scheduling platforms including Ticketmaster One, and ABI Mastermind is a plus.All offers for employment with the Milwaukee Bucks are contingent upon the candidate having successfully completed a criminal background check. We will consider people with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal laws.The Milwaukee Bucks is an Affirmative Action and Equal Opportunity Employer, Ethnic Minority/Women/Disabled/Veteran/Gender Identity/Sexual Orientation. We provide our employees with a robust employee benefits plan that focuses on the mental and physical wellness of our team. We strive to offer a flexible work environment that allows our team members to be productive in both their work and home lives.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.Job Title: Manager, Guest Experience Class: Full Time, Salaried, Exempt Reports to: Director of Guest Experience Location: Fiserv Forum The Milwaukee Bucks strive to be the best sports and entertainment company in the world. We are looking for dedicated people who champion innovation, inspire and empower their teammates to perform at a world-class level, and foster a culture of continuous improvement.What We Offer:Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resourcesSummary:The Manager of Guest Experience, working under the direction of the Director of Guest Experience, leads the Arena’s Guest Experience team comprised of Guest Service Supervisors and Guest Service Representatives. Through exceptional service and effective crowd management, the Guest Experience Manager is generally responsible for ensuring that event staff provide guests with a world-class entertainment experience in keeping with Fiserv Forum’s mission statement. Responsibilities:Qualifications:All offers for employment with the Milwaukee Bucks are contingent upon the candidate having successfully completed a criminal background check. We will consider people with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal laws.The Milwaukee Bucks is an Affirmative Action and Equal Opportunity Employer, Ethnic Minority/Women/Disabled/Veteran/Gender Identity/Sexual Orientation. We provide our employees with a robust employee benefits plan that focuses on the mental and physical wellness of our team. We strive to offer a flexible work environment that allows our team members to be productive in both their work and home lives.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

BasketballTeamwork OnlineGuest Experience Manager
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Lincoln Stars

Gameday Operations Internship

Lincoln, NE, USPosted 9 Jul 2026

2026–27 Lincoln Stars Gameday Operations InternshipPosition OverviewThe Lincoln Stars are seeking energetic, customer-focused individuals to join our Gameday Operations team for the 2026–27 season. This internship provides hands-on experience in live event operations, fan engagement, and professional sports management while helping deliver an exceptional game-day experience at the Ice Box.QualificationsAvailable to work the majority of home games, including evenings, weekends, and select holidays.Ability to lift and carry up to 20 pounds.Ability to assist with event setup and teardown, including moving tables, chairs, signage, and equipment for press conferences and other game-day activities.Comfortable standing and walking for extended periods throughout the event.Basic proficiency with smartphones, laptops, cameras, and other event technology.Strong communication, organizational, and problem-solving skills.Positive attitude with a willingness to work as part of a team in a fast-paced environment.ResponsibilitiesProvide exceptional customer service to all fans and guests.Create a welcoming and engaging game-day atmosphere through positive fan interactions.Staff the Fan Services booth and assist guests with questions, concerns, and special requests.Assist with game-day setup, operations, and post-game teardown.Support the coordination and setup of post-game press conferences and media needs.Assist with promotional activities, in-game entertainment, and special events as assigned.Help maintain a safe, organized, and enjoyable environment throughout the venue.Perform additional game-day operational duties as needed to ensure a successful event.Gameday Operations TeamAs a member of the Lincoln Stars Gameday Operations team, you will play a vital role in delivering a first-class fan experience. Team members serve as ambassadors for the organization by assisting guests, supporting game-day logistics, and ensuring events run smoothly from doors opening through post-game breakdown. This internship offers valuable experience in sports management, event operations, customer service, and live entertainment within a professional hockey environment.Compensation$50/gamePosition OverviewThe Lincoln Stars are seeking energetic, customer-focused individuals to join our Gameday Operations team for the 2026–27 season. This internship provides hands-on experience in live event operations, fan engagement, and professional sports management while helping deliver an exceptional game-day experience at the Ice Box.QualificationsResponsibilitiesGameday Operations TeamAs a member of the Lincoln Stars Gameday Operations team, you will play a vital role in delivering a first-class fan experience. Team members serve as ambassadors for the organization by assisting guests, supporting game-day logistics, and ensuring events run smoothly from doors opening through post-game breakdown. This internship offers valuable experience in sports management, event operations, customer service, and live entertainment within a professional hockey environment.Compensation$50/game

HockeyTeamwork OnlineGameday Operations Internship
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Santa Cruz Warriors

Director, Partnerships (SCW)

Santa Cruz, CA, USPosted 9 Jul 2026

About the Position The Santa Cruz Warriors are looking for a Director to lead sales, service, and retention of our Partnerships team. In this role, you will drive strategic partnership initiatives, oversee the sales and development teams, and manage integral partnership accounts. You will play a key role on the organization’s management team and lead key initiatives inclusive of revenue, client satisfaction, activation, and professional development. Ideal candidates should possess solid corporate partnership experience with a track record of sales targets and service levels in a fast-paced environment. This position reports to the Chief Operations Officer, Santa Cruz Warriors. Come share your expertise while learning more about this growing sports and entertainment organization that values your initiative and dedication! This is a full-time position based onsite in Santa Cruz, CA. Key Responsibilities Manage the partnership team across sales and development functions; oversee both existing and new corporate partner relationships and revenue Lead department initiatives, resource allocation, personnel management, and daily department administration Achieve sponsorship department revenue goals and maximize the sale of fully integrated sponsorships in all major categories; contribute to and achieve corporate and department management objectives Develop and lead the partnership renewal process; meet and exceed department goals Serve as liaison to the Golden State Warriors’ Partnerships team to help generate ideas and pathways towards multi-property partnerships; provide information on inventory, product strategy, and more to grow multi-property partnerships to Santa Cruz Execute partner activations and promotions for key accounts as assigned, including planning, implementation, and handling game day requests Collaborate with Marketing, Ticket Sales, and Community Relations leaders to establish partnership programs and integrated campaigns; implement development strategies to continually engage partners in our business Build and sustain strong partner relationships Other duties as assigned Required Experience and Skills Bachelor's degree or equivalent work experience 5+ years of corporate sponsorship and/or account management experience, ideally within the sports and/or entertainment industry; Minimum 3 years of sales experience Strong leadership, teamwork, relationship-building and problem-solving skills Excellent written, verbal, and interpersonal communication skills Proficiency in Microsoft Office Suite/Google Workspace Basic understanding of social media marketing and the digital space Ability to be proactive and flexible in the face of change and last-minute requirements Time Commitment Ability to maintain a flexible schedule to attend home games and special events as needed (i.e., evenings, weekends, and holidays) Compensation $100,000 + Bonus + Commission Comprehensive Medical, Dental and Vision benefits for employees and dependents Employer 401K match Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves Warriors home tickets, team store discount and more! Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Golden State is an equal opportunity employer. We will ensure that qualified applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Want to learn more about who we are and what we value? Visit www.warriors.com/employment Please refer to our California Privacy Notice for more information about how we process your personal information, and your data protection rights.

General Sports BusinessTeamwork OnlineDirector, Partnerships (scw)
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Golden State Warriors

Manager, Partnership Development

San Francisco, CA, USPosted 9 Jul 2026

About the Position Golden State is looking for a Manager, Partnership Development to work with multiple partner accounts to create and execute creative marketing activations of various types. In this role, you will collaborate with teams across the organization and build positive relationships with new and existing corporate partners to drive partnership development initiatives. This position reports to the Director, Partnership Development. Come share your expertise while learning more about this growing sports and entertainment organization that values your initiative and dedication! This is a full-time position based onsite in San Francisco, CA. Key Responsibilities Fulfill sponsorship agreements with corporate partners by collaborating with internal teams to ensure a high level of execution, customer service and fulfillment of all deliverables within budget parameters Build and sustain strong corporate partner and agency relationships Develop and implement new and creative marketing/activation strategies, methodologies and tactics based on corporate partner needs, research, data, success rates, and market trends to meet corporate partners goals and objectives and ensure 100% client satisfaction Identify, present and sell new activation opportunities to assigned accounts; drive renewal revenue by using internal resources and sales strategies Manage partnership details via CRM system Create and present execution recaps and selling presentations Plan and deliver events, promotions and VIP experiences Attend Warriors home games, and special events Identify, present, and sell opportunities across all Golden State properties to assigned accounts Other duties assigned Required Experience and Skills Bachelor’s degree or equivalent work experience Minimum 5 years of corporate sponsorship and/or account management experience, preferably within the sports industry Proficiency in Microsoft Office Suite/Google Suite Ability to build positive working relationships with clients and peers at all levels within the organization Excellent written and verbal communication, service, and resolution skills Skilled understanding of social media marketing and the digital space Excellent problem solving, communication, and presentation skills Ability to balance multiple projects at once in a fast-paced work environment Compensation $94,500 + Bonus + Commission (approx. OTE $140,000) Comprehensive Medical, Dental and Vision benefits for employees and dependents Employer 401K match Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves Warriors home tickets, team store discount and more! Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Golden State is an equal opportunity employer. We will ensure that qualified applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Want to learn more about who we are and what we value? Visit www.warriors.com/employment Please refer to our California Privacy Notice for more information about how we process your personal information, and your data protection rights.

General Sports BusinessTeamwork OnlineManager, Partnership Development
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Phoenix Suns

Manager, Ticket Operations

Phoenix, AZ, USPosted 9 Jul 2026

Job Summary: Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center. Headquartered in downtown Phoenix, Player 15 Group is driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community. We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community. We are seeking an experienced and motivated Ticket Operations Manager to join our team. In this role, you will support all facets of the day-to-day management of ticket operations at both headquarters and arena for Ticket Operations, while playing a key role in broader department initiatives. Your Role on the Team Serve as the primary supervisor for all part-time Ticket Service Representatives, Team Captains, ticket window staff, and phone operators. Recruit, hire, onboard, train, coach, and develop all event-day ticket operations staff. Create and manage staffing schedules for event days and non-event days to ensure appropriate coverage. Prepare, review, and approve payroll for all direct reports. Address employee performance and disciplinary matters professionally, confidentially, and consistently. Foster a positive team culture centered on exceptional fan service and operational excellence. Execute all single-game ticket builds and event configurations for Phoenix Suns, Phoenix Mercury, NBA All-Star, and other arena events. Manage ticket inventory, promotional ticket offers, pricing implementation, and quality assurance within Ticketmaster systems. Utilize Ticketmaster Host, TM1, and Archtics to support daily ticket operations and event execution. Troubleshoot ticketing issues while providing timely resolutions for internal departments and guests. Collaborate with Sales, Service, Premium, Marketing, Finance, Arena Operations, Security, and Guest Services to ensure seamless event execution. Maintain the integrity and confidentiality of customer accounts and ticketing information. Assist with testing and implementation of new ticketing initiatives, system enhancements, and operational processes. Perform other duties as assigned. Your Skills and Experience Proven leadership skills with the ability to motivate, coach, and develop employees. Strong commitment to delivering exceptional customer service and fan experiences. Technical understanding of event ticketing. Experience with Ticketmaster strongly preferred. Ability to remain calm, professional, and solution-oriented in high-pressure situations. Strong organizational skills with the ability to prioritize multiple projects and deadlines simultaneously. Excellent attention to detail and commitment to accuracy. Strong problem-solving and critical-thinking abilities. Proficiency in Microsoft Office, including Excel and Outlook. Excellent verbal and written communication skills. Strong interpersonal skills and the ability to build effective working relationships across departments. Ability to handle confidential and sensitive information with discretion. Flexible schedule, including nights, weekends, and holidays based on event schedules. Ability to work in both office and event-day arena environments. Must be at least 18 years of age. High school diploma or GED required; bachelor's degree or equivalent professional experience preferred. Minimum of three (3) years of experience in ticket operations or a related entertainment field. Minimum of three (3) years of leadership or supervisory experience. Previous experience working in a professional sports, entertainment, or arena environment preferred. Knowledge of Ticketmaster system preferred. Experience managing part-time event staff is strongly preferred. The Team & Experience We believe great organizations are built by great people. That’s why we foster an in-person collaborative, people-first work environment where team members feel supported, empowered, and connected. We value individuals who bring an ownership mindset, lead with initiative, and embrace an “I’ll do it” mentality in support of the team and our fans. From career growth opportunities to everyday experiences around the office, we work hard to create an environment where people genuinely enjoy coming to work. At Player 15 Group, our people-first culture is reflected in benefits and perks that may vary based on employment status and eligibility, including the following: Competitive medical, dental, vision, life and disability coverage options Paid vacation, sick time, volunteer time and company holidays 401(k) plan with Player 15 Group match Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more Team swag throughout the year plus employee discounts at our Team Shop and online store Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available Access to amenities, including: Full fitness center with locker rooms and showers Indoor/outdoor basketball courts Pickleball court Golf simulator and putting green On-site cafeteria and collaborative gathering spaces Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Questions? Reach out to the Talent Acquisition team at talentacquisition@suns.com Job Summary: Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center. Headquartered in downtown Phoenix, Player 15 Group is driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community. We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community. The Team & Experience We believe great organizations are built by great people. That’s why we foster an in-person collaborative, people-first work environment where team members feel supported, empowered, and connected. We value individuals who bring an ownership mindset, lead with initiative, and embrace an “I’ll do it” mentality in support of the team and our fans. From career growth opportunities to everyday experiences around the office, we work hard to create an environment where people genuinely enjoy coming to work. At Player 15 Group, our people-first culture is reflected in benefits and perks that may vary based on employment status and eligibility, including the following: Competitive medical, dental, vision, life and disability coverage options Paid vacation, sick time, volunteer time and company holidays 401(k) plan with Player 15 Group match Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more Team swag throughout the year plus employee discounts at our Team Shop and online store Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available Access to amenities, including: Full fitness center with locker rooms and showers Indoor/outdoor basketball courts Pickleball court Golf simulator and putting green On-site cafeteria and collaborative gathering spaces Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Questions? Reach out to the Talent Acquisition team at talentacquisition@suns.com

BasketballTeamwork OnlineManager, Ticket Operations
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Los Angeles Chargers

Manager, Membership Services

El Segundo, CA, USPosted 9 Jul 2026

Summary: The Manager, Membership Services will be responsible for training our full-time Account Executives, seasonal support and game day staff as well as managing our member service phone line and email inbox, resolving escalated issues, building out our client database, providing interaction that is reflective for a model professional sports franchise, always with the goal of driving renewals and revenue. This position will serve to provide support to the Service Team. Essential Responsibilities: • Assist in managing Account Executive, Membership Service team to set revenue and daily best practice goals. Manage progress and efforts toward achieving these goals. Hire, train, and coach this team. • Oversee all executable action items related to Season Ticket Member retention and customer service. • Execute business strategy for all Season Ticket Member retention efforts, including launch of auto-renewal. • Build and manage the Guest Services Team and Seasonal Team for Membership Services. • Respond and resolve to escalated customer complaints, requests, and inquiries. • Plan and participate in various Season Ticket Member events and programs. • Assist in developing and delivering customized benefits, programs, and events to drive loyalty with season ticket member base. • Maintain up-to-date knowledge of season ticket software and processes (Archtics, Salesforce, etc.) • Enthusiastically communicates all team events, season ticket member benefits, and stadium details. • Create and implement cross-selling and upgrade strategies for our Season Ticket Members. • Host one-on-meetings to update Account Executive, Member Services on progress, go over KPIs, and share best practices to achieve goals. • Other duties as assigned by management. Skills and Attributes: • College degree preferred. • 3-5 years of experience• Working knowledge customer service best practices and conflict resolution • Highly and self-motivated with the desire to be successful. • Excellent verbal communication and written skills. • Ability to organize and prioritize tasks. • Positive attitude and strong work ethic. • Candidate should be competitive, professional, and self-starting. • Ability to work well within a team environment or independently. • Minimum of one-year sales experience in F2F selling, outbound sales, entertainment or sports industry preferred. • Must have a passion for customer service and ability to seek new sales opportunities. • MS Word, Excel, Outlook and basic computer skills required. • Experience or working knowledge of Ticketmaster Archtics platform and Salesforce CRM a plus. The Los Angeles Chargers are committed to building a diverse, equitable and inclusive work environment that reflects our incredibly diverse fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to ancestry, race, color, religion, sex, gender, gender identity, gender expression, national origin, age, disability, medical condition, marital status, military or veteran status, genetic information, sexual orientation, or other status protected by applicable federal, state, or local law. We believe diversity and inclusion among our employees is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.Summary: The Manager, Membership Services will be responsible for training our full-time Account Executives, seasonal support and game day staff as well as managing our member service phone line and email inbox, resolving escalated issues, building out our client database, providing interaction that is reflective for a model professional sports franchise, always with the goal of driving renewals and revenue. This position will serve to provide support to the Service Team. Essential Responsibilities: • Assist in managing Account Executive, Membership Service team to set revenue and daily best practice goals. Manage progress and efforts toward achieving these goals. Hire, train, and coach this team. • Oversee all executable action items related to Season Ticket Member retention and customer service. • Execute business strategy for all Season Ticket Member retention efforts, including launch of auto-renewal. • Build and manage the Guest Services Team and Seasonal Team for Membership Services. • Respond and resolve to escalated customer complaints, requests, and inquiries. • Plan and participate in various Season Ticket Member events and programs. • Assist in developing and delivering customized benefits, programs, and events to drive loyalty with season ticket member base. • Maintain up-to-date knowledge of season ticket software and processes (Archtics, Salesforce, etc.) • Enthusiastically communicates all team events, season ticket member benefits, and stadium details. • Create and implement cross-selling and upgrade strategies for our Season Ticket Members. • Host one-on-meetings to update Account Executive, Member Services on progress, go over KPIs, and share best practices to achieve goals. • Other duties as assigned by management. Skills and Attributes: • College degree preferred. • 3-5 years of experience• Working knowledge customer service best practices and conflict resolution • Highly and self-motivated with the desire to be successful. • Excellent verbal communication and written skills. • Ability to organize and prioritize tasks. • Positive attitude and strong work ethic. • Candidate should be competitive, professional, and self-starting. • Ability to work well within a team environment or independently. • Minimum of one-year sales experience in F2F selling, outbound sales, entertainment or sports industry preferred. • Must have a passion for customer service and ability to seek new sales opportunities. • MS Word, Excel, Outlook and basic computer skills required. • Experience or working knowledge of Ticketmaster Archtics platform and Salesforce CRM a plus. The Los Angeles Chargers are committed to building a diverse, equitable and inclusive work environment that reflects our incredibly diverse fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to ancestry, race, color, religion, sex, gender, gender identity, gender expression, national origin, age, disability, medical condition, marital status, military or veteran status, genetic information, sexual orientation, or other status protected by applicable federal, state, or local law. We believe diversity and inclusion among our employees is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

General Sports BusinessTeamwork OnlineManager, Membership Services
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San Antonio Spurs

Content Producer

San Antonio, TX, USPosted 9 Jul 2026

At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex. We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce. The Content Producer develops and produces compelling digital content that elevates SS&E brands and engages fans across multiple platforms. This role plans, captures, edits, and distributes photo and video content while collaborating with internal stakeholders to support organizational initiatives and live events. The position manages projects from concept through delivery, maintains production quality standards, and contributes creative ideas that strengthen brand storytelling. What You’ll Do: Captures, edits, and produces engaging stories across franchise platforms Optimizes and customizes content at all times based on platform-specific qualities to maximize engagement and help grow our fanbase; advanced knowledge of all channels (YouTube, Instagram, Facebook TikTok, X, YouTube Shorts, Reels, and Broadcast) and their unique qualities to cater for each audience Provides support to peers; assisting with peer content reviews, contributing to discussions, and escalates any attention needs to the Director Assists with distribution of final approved content pieces to the appropriate channel owners Contributes to brainstorms, pitches concepts, and tests new opportunities based on trends or visions Works with a diverse group of important internal and external partners, cross-department peers, clients and fans at all levels – as well as being a peer champion for direct teammates Uses strong independent judgment to plan, prioritize and organize a diversified workload in a fast-paced sports environment Assists in the overall operational health of the Content Team – championing the adherence to organizational processes, best practices, and standards Who You Are: A Bachelor’s degree, technical degree and 5 years' experience in a related field. Extensive knowledge of Adobe Premiere as well as Photoshop and After Effects Proven editing reel Proficient in Microsoft Office, Teams, Excel, Word, Power Point and other computer skills required Experience using professional cinema cameras including RED and Sony FX cameras Experience creating and producing branded content for sports organizations is preferred Ability to travel as needed for business purposes Ability to work flexible hours including evenings, weekends, and holidays Physical Requirements:• Sitting on a basketball court in small spaces, standing on the sidelines of a soccer pitch, walking up and down arena stairs, walking briskly to edit clips or run memory cards during games for content relevancy (frequent) • Constant finger dexterity is required to use a computer keyboard to complete tasks (frequent) • Sitting for long periods of time while editing (frequent) • Loading gear for production shoots, carrying gear from car to location (occasional) • Other physical requirements might arise based on the unique video shoots each season (occasional) In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development. If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply! *SS&E is an Equal Opportunity Employer* Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations. In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development. If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply! SS&E is an Equal Opportunity Employer Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations. At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex. We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce. At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex. We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce. At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex. We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce. Captures, edits, and produces engaging stories across franchise platforms Optimizes and customizes content at all times based on platform-specific qualities to maximize engagement and help grow our fanbase; advanced knowledge of all channels (YouTube, Instagram, Facebook TikTok, X, YouTube Shorts, Reels, and Broadcast) and their unique qualities to cater for each audience Provides support to peers; assisting with peer content reviews, contributing to discussions, and escalates any attention needs to the Director Assists with distribution of final approved content pieces to the appropriate channel owners Contributes to brainstorms, pitches concepts, and tests new opportunities based on trends or visions Works with a diverse group of important internal and external partners, cross-department peers, clients and fans at all levels – as well as being a peer champion for direct teammates Uses strong independent judgment to plan, prioritize and organize a diversified workload in a fast-paced sports environment Assists in the overall operational health of the Content Team – championing the adherence to organizational processes, best practices, and standards A Bachelor’s degree, technical degree and 5 years' experience in a related field. Extensive knowledge of Adobe Premiere as well as Photoshop and After Effects Proven editing reel Proficient in Microsoft Office, Teams, Excel, Word, Power Point and other computer skills required Experience using professional cinema cameras including RED and Sony FX cameras Experience creating and producing branded content for sports organizations is preferred Ability to travel as needed for business purposes Ability to work flexible hours including evenings, weekends, and holidays A Bachelor’s degree, technical degree and 5 years' experience in a related field. Extensive knowledge of Adobe Premiere as well as Photoshop and After Effects Proven editing reel Proficient in Microsoft Office, Teams, Excel, Word, Power Point and other computer skills required Experience using professional cinema cameras including RED and Sony FX cameras Experience creating and producing branded content for sports organizations is preferred Ability to travel as needed for business purposes Ability to work flexible hours including evenings, weekends, and holidays Physical Requirements:• Sitting on a basketball court in small spaces, standing on the sidelines of a soccer pitch, walking up and down arena stairs, walking briskly to edit clips or run memory cards during games for content relevancy (frequent) • Constant finger dexterity is required to use a computer keyboard to complete tasks (frequent) • Sitting for long periods of time while editing (frequent) • Loading gear for production shoots, carrying gear from car to location (occasional) • Other physical requirements might arise based on the unique video shoots each season (occasional) Physical Requirements:• Sitting on a basketball court in small spaces, standing on the sidelines of a soccer pitch, walking up and down arena stairs, walking briskly to edit clips or run memory cards during games for content relevancy (frequent) • Constant finger dexterity is required to use a computer keyboard to complete tasks (frequent) • Sitting for long periods of time while editing (frequent) • Loading gear for production shoots, carrying gear from car to location (occasional) • Other physical requirements might arise based on the unique video shoots each season (occasional) In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development. If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply! SS&E is an Equal Opportunity Employer Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations. In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development. If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply! SS&E is an Equal Opportunity Employer Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations. In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development. If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply! SS&E is an Equal Opportunity Employer Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations.

SoccerTeamwork OnlineContent Producer
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