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Houston Rockets

Sr. Manager, Corporate Communications

Houston, TX, USPosted 28 Jul 2026

General DescriptionThe Sr. Manager of Corporate Communications plays a key role in shaping the public narrative of the organization, managing media coverage, crafting strategic communications, and supporting team and organizational initiatives across all platforms. RESPONSIBILITIES include but are not limited to:Execute a comprehensive communications strategy that advances the organization’s corporate business objectives and off-court initiatives.Manage strategic communications planning for business operations, partnerships, community impact, and non-basketball events, ensuring alignment with organizational goals.Build and maintain strong relationships with local, national, and industry media to secure impactful earned media opportunities.Develop and pitch compelling story ideas and feature opportunities that elevate the organization’s business, brand, community, and venue initiatives.Collaborate cross-functionally with departments across the organization to ensure communications strategies support key business priorities and organizational objectives.Ensure consistency and alignment of messaging across all touchpoints, including corporate communications, business initiatives, community programs, Toyota Center events, and executive platforms.Monitor media coverage, industry trends, and emerging issues to identify opportunities and communications strategy.Measure and evaluate communications effectiveness through media reporting, analytics, and strategic insights to continuously optimize performance.MINIMUM QUALIFICATIONS:Minimum of Bachelor's Degree in Public Relations, Journalism, Marketing or communications related fieldMinimum of three (3) years of experience preferredMinimum of three (3) years management experience preferredProficient in Word, Excel, InDesign and/or Mac applicationsPrior sports and entertainment industry experience preferredMust be highly organized, detail-oriented and technically minded; demonstrate excellent follow-throughMust be able to make independent decisions; possess strong problem-solving skills Must be able to manage multiple projects simultaneouslyExcellent written, verbal, and interpersonal skillsCreative and proactive problem solverMust be able to work flexible hours including nights, weekends and selected holidaysPHYSICAL & MENTAL REQUIREMENTS:The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.The vision requirement includes the ability to review written and electronic materials in both digital and physical format. The employee must be able to transfer and move items for departmental needs.The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and relationships. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.General DescriptionThe Sr. Manager of Corporate Communications plays a key role in shaping the public narrative of the organization, managing media coverage, crafting strategic communications, and supporting team and organizational initiatives across all platforms. RESPONSIBILITIES include but are not limited to:MINIMUM QUALIFICATIONS:PHYSICAL & MENTAL REQUIREMENTS:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

BasketballTeamwork OnlineSr. Manager, Corporate Communications
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Legends Global

Operations Coordinator/Utilities

Dayton, OH, USPosted 28 Jul 2026

LEGENDS GLOBALLegends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!THE ROLEThe Operations Coordinator/ Utilities will be responsible for assisting with day-to-day operations and cleaning of the building. Essential Duties and ResponsibilitiesSupervises & participates in the cleanup of convention or trade show floor.Supervises & participates in the cleaning of office spaces and all public spaces and service hallways.Supervises & participates in the overall building cleaning inside & the outside perimeter.Responsible for stock and equipment inventory as well as janitorial supplies.Supervises set-up/tear-down of meeting rooms.Supervisors set up risers, chairs, and stages for events, etc.Responsible for equipment upkeep and repair.Perform basic operational duties as a working supervisor.Assists in the new hire process for support personnelPaperwork and shift placement; also responsible for preparing separation documentation and all supporting materials as needed.Works with Operations Manager & Facility Engineer to include directing, supervising, and scheduling all aspects of operations.Responsible for administering immediate disciplinary actions including dismissing employees from active duty for department violations/procedures; works directly with operations management and human resources in coordinating disciplinary action in verbal, written and other related disciplinary matters.Must have the ability to interact with guests in a friendly, courteous, and polite manner. This will include initiating contact with guests within 10 feet – i.e., smiling, saying “Good Day” or helping when needed.Must feel comfortable when around large groups or speaking to a guest, as neededUnderstands the importance of providing customer service and in understanding of “The Magic is in the Details”QUALIFICATIONS: To be competitive applicants should have high school diploma or equivalent and significant related experience. Prior experience in cleaning and janitorial duties.Working knowledge of stage, riser and chair set-up for varied events. Previous supervisory experience in a convention center atmosphere a plus.Able to work flexible schedules, including weekends, nights and holidays. Assess situations by exercising decision-making authority. Must be able to climb stairs.Basic computer skills a plus.TO APPLY: This position offers a competitive salary and benefit package. Resumes must include salary requirements for consideration and may be sent to:Apply at: www.daytonconventioncenter.comRecruiter: Erica BrockDayton Convention Center22 E 5th StreetDayton, OH 45402Applicants that need reasonable accommodation to complete the application process may contact 937.535.5317.COMPENSATIONCompetitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.WORKING CONDITIONSLocation: On Site – Dayton Convention Center – Dayton, OhioNOTE:The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Motorsport & RacingTeamwork OnlineOperations Coordinator Utilities
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Zoomph

Junior Account Manager

USPosted 28 Jul 2026

The Junior Account Manager owns and manages a smaller book of less strategic, lower-complexity client accounts, acting as the primary point of contact for that assigned group while developing the skills required to manage the full account lifecycle. This role is structured as roughly half hands-on account ownership and half dedicated learning and skill-building, in contrast to the Account Manager role, which owns a full book of business and is fully invested in that responsibility. This role is designed for someone early in their career who is building hands-on experience in account growth, contract proposals, and negotiations, while developing technical expertise across the Zoomph platform and within the sports sponsorship industry, with the goal of growing into a full Account Manager position.The Junior Account Manager plays an active role in ensuring client satisfaction, retention, and growth at Zoomph. This individual is responsible for a smaller, less strategic book of accounts, splitting their time evenly between managing those accounts and learning to identify and execute expansion opportunities, draft contract proposals, and engage in negotiations, with mentorship and guidance from senior Account Managers and the Director, Account Manager. They are developing strong communication and problem-solving skills, building technical fluency in the platform and industry, and working collaboratively with internal teams to deliver tailored client solutions.Client Relationship ManagementOwn and manage a smaller book of less strategic, lower-complexity general client accounts, serving as the primary point of contact and building relationships that drive adoption, satisfaction, and renewals; this is expected to occupy roughly half of the role, with the remaining time dedicated to structured learning and skill development (versus the Account Manager role, which owns a full book of business as a fully invested, primary responsibility).Build and nurture relationships with client stakeholders within their assigned book of accounts, with mentorship and guidance from senior Account Managers.Provide day-to-day client support by addressing inquiries, resolving issues, and delivering solutions that enhance client satisfaction and retention, escalating complex issues to senior Account Managers as needed.Anticipate client needs and advocate for them within Zoomph, positioning the platform as a valuable partner in their success.Assist in preparing client-facing materials, including proposals, reports, and presentations, to support client communication.Customer Growth and RetentionSupport onboarding sessions for general clients, helping ensure smooth implementation of the Zoomph platform.Assist in monitoring client usage under the guidance of senior Account Managers to help identify risks and engagement opportunities.Help clients understand basic platform capabilities and data insights to support their business goals.Assist in compiling reports, performance metrics, and insights that demonstrate Zoomph's impact on clients' business goals.Help prepare for and coordinate regular check-ins and Quarterly Business Reviews (QBRs).Collaborate with internal teams (Customer Success, Product, Marketing), under the direction of senior Account Managers, to support client needs.Assist with coordination among internal stakeholders to support timely, high-quality delivery of client solutions.Collaboration with Customer Success SpecialistsWork closely with the Customer Success team to help address client support needs and support a seamless client experience.Assist Customer Success Specialists with onboarding support, training, and basic issue resolution for general clients.Communicate relevant client feedback and account updates to Customer Success and Account Management leadership.HubSpot ManagementOwn the renewal process for their assigned book of business, ensuring timely renewals and addressing any risks of churn, with support from senior Account Managers on more complex situations.Identify and present expansion opportunities, such as additional features, services, or product upgrades, to enhance client value within their assigned accounts.Actively monitor account performance, identifying and mitigating risks to ensure client retention and growth.Renewals and UpsellsOwn the growth of an assigned book of business, learning to identify, pursue, and close expansion opportunities within existing client accounts.Write and prepare contract proposals for renewals, upsells, and new opportunities, with review and coaching from senior Account Managers.Participate in and progressively take the lead on client negotiations, developing skills in deal structuring, pricing, and closing.Build technical expertise across the Zoomph platform, including its data, reporting, and analytics capabilities, to speak knowledgeably with clients and internal teams.Develop subject-matter expertise in the sports sponsorship industry, including partnership valuation, sponsorship metrics, and industry trends, to strengthen client conversations and recommendations.Required Qualifications:Education & Experience:Bachelor's degree in business, marketing, communications, or a related field, or equivalent experience.0-2 years of experience in account management, customer success, sales, or a similar client-facing role; relevant internship or academic project experience will be considered.Skills:Eagerness to own a book of business and develop skills in identifying and closing upsell or expansion opportunities and managing renewals.Willingness to learn contract proposal writing and to participate in and eventually lead client negotiations.Motivated to build technical expertise across the Zoomph platform and develop subject-matter knowledge of the sports sponsorship industry.Ability to adapt and thrive in a dynamic environment with evolving client needs and priorities.Interest in or prior exposure to industries like sports, media, or entertainment is a plus.Developing ability to build and maintain client relationships, with a desire to grow into a trusted advisor role.Strong written and verbal communication skills.Basic analytical mindset with a willingness to learn to interpret data and track key metrics.Familiarity with HubSpot or similar CRM tools preferred; willingness to learn required.Highly organized, detail-oriented, and capable of managing multiple priorities simultaneously.Proactive problem solver with a customer-first mindset.Demonstrated ability to work collaboratively across teams.Preferred QualificationsPrior internship, coursework, or project experience in the SaaS industry or with data-driven platforms, ideally in a B2B context.Basic knowledge of social media analytics, digital marketing, or sponsorship valuation tools and metrics.Prior exposure to contract writing, deal negotiation, or sales enablement.Exposure to Quarterly Business Reviews (QBRs) or client-facing performance reporting is a plus.Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.We are authorized to hire in the following states:Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Missouri, New York, North Carolina, South Carolina, Tennessee, Texas, and Virginia.Zoomph EEO Statement:“We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and applicant feel welcome. Zoomph is committed to providing a workplace free from discrimination or harassment. We expect every member of the Zoomph community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Decisions related to hiring, compensation, training, evaluating performance, or termination are made fairly, and we provide equal employment opportunities to all qualified candidates and employees and prohibit all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.”The Junior Account Manager owns and manages a smaller book of less strategic, lower-complexity client accounts, acting as the primary point of contact for that assigned group while developing the skills required to manage the full account lifecycle. This role is structured as roughly half hands-on account ownership and half dedicated learning and skill-building, in contrast to the Account Manager role, which owns a full book of business and is fully invested in that responsibility. This role is designed for someone early in their career who is building hands-on experience in account growth, contract proposals, and negotiations, while developing technical expertise across the Zoomph platform and within the sports sponsorship industry, with the goal of growing into a full Account Manager position.The Junior Account Manager plays an active role in ensuring client satisfaction, retention, and growth at Zoomph. This individual is responsible for a smaller, less strategic book of accounts, splitting their time evenly between managing those accounts and learning to identify and execute expansion opportunities, draft contract proposals, and engage in negotiations, with mentorship and guidance from senior Account Managers and the Director, Account Manager. They are developing strong communication and problem-solving skills, building technical fluency in the platform and industry, and working collaboratively with internal teams to deliver tailored client solutions.Client Relationship ManagementCustomer Growth and RetentionCollaboration with Customer Success SpecialistsHubSpot ManagementRenewals and UpsellsRequired Qualifications:Education & Experience:Skills:Preferred QualificationsOther Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.We are authorized to hire in the following states:Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Missouri, New York, North Carolina, South Carolina, Tennessee, Texas, and Virginia.Zoomph EEO Statement:“We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and applicant feel welcome. Zoomph is committed to providing a workplace free from discrimination or harassment. We expect every member of the Zoomph community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Decisions related to hiring, compensation, training, evaluating performance, or termination are made fairly, and we provide equal employment opportunities to all qualified candidates and employees and prohibit all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.”

General Sports BusinessTeamwork OnlineJunior Account Manager
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Phoenix Suns

Manager, Performance Marketing

Phoenix, AZ, USPosted 28 Jul 2026

Job Summary: Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center. Headquartered in downtown Phoenix, Player 15 Group is driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community. We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community. We are seeking an experienced and motivated Manager, Performance Marketing to join our team. In this role, you will support all facets of Fan Development & Revenue Marketing for Player 15b Group, while playing a key role in broader department initiatives. Role on the Team Paid Media Strategy & Execution In collaboration with the Director and Senior Manager of Revenue Marketing & Fan Development, partner closely with external media buying agencies to plan, execute, and optimize paid media campaigns that drive ticket revenue, fan acquisition, and customer engagement. Collaborate with agency partners on audience targeting strategies, budget allocation, media flighting, creative testing, frequency management, and conversion optimization initiatives. Serve as the internal subject matter expert on campaign performance, providing ongoing analysis, recommendations, and strategic direction to improve efficiency and business outcomes. Monitor campaign pacing, delivery, audience performance, conversion metrics, and revenue impact, proactively identifying opportunities for optimization. Review campaign reporting and performance data on a daily and weekly basis, translating insights into actionable recommendations for internal stakeholders and agency partners. Ensure campaigns are properly measured through accurate tracking, tagging, attribution, and reporting frameworks. Maintain working knowledge of advertising platforms and campaign best practices, providing hands-on support for campaign setup, QA, trafficking, or troubleshooting when needed. Support paid media efforts across channels including Meta, Google/YouTube, paid social, search, programmatic display/video, and emerging platforms. Audience Strategy & Analytics Partner closely with Business Intelligence and Lifecycle Marketing teams to develop audience segmentation strategies leveraging CRM, ticketing, behavioral, and first-party data. Analyze campaign performance data and customer journey trends to develop actionable insights and optimization recommendations. Support testing strategies across targeting, creative, messaging, bidding strategies, placements, and conversion paths. Build and maintain recurring campaign reports, dashboards, and performance recaps for internal stakeholders. Identify opportunities to improve acquisition efficiency, audience quality, retention performance, and fan lifetime value. Cross Functional Collaboration Serve as an operational connection point between Marketing, Ticketing, Business Intelligence, and external agency partners. Collaborate with creative and content teams to ensure assets align with platform best practices and campaign objectives. Assist in campaign planning surrounding key organizational moments, ticket launches, and promotional initiatives. Support fan development and retention through audience targeting strategy, funnel optimization, and media recommendations. Your Skills and Experience Strong technical understanding of paid media platforms, campaign setup, optimization workflows, and performance analytics. Experience directly managing campaigns within advertising platforms such as Meta Ads Manager, Google Ads, The Trade Desk, or similar platforms. Strong analytical mindset with ability to interpret campaign performance data and translate findings into actionable recommendations. Understanding of attribution models, conversion tracking, tagging, audience segmentation, and customer acquisition strategy. Experience collaborating with external media agencies while maintaining internal strategic and operational oversight. Ability to manage multiple campaigns simultaneously while maintaining strong attention to detail. Strong communication and collaboration skills across technical and non-technical stakeholders. Comfortable working in a fast-paced, live-event environment with evolving priorities and deadlines. Familiarity with CRM systems, Ticketmaster, Google Analytics, Tableau, or similar reporting platforms preferred. Advanced Microsoft Excel and reporting skills preferred. Required Education Bachelor’s degree in Marketing, Advertising, Business, Analytics, Communications, or closely related field preferred. 2–4 years of experience in paid media, performance marketing, media strategy, or campaign analytics within sports, entertainment, live events, ticketing, or agency environments. Hands-on experience executing and optimizing campaigns within digital advertising platforms required. Experience supporting revenue-driving campaigns with measurable acquisition and conversion KPIs preferred. Experience working with ticketing, subscription, membership, or live event businesses strongly preferred. The Team & Experience We believe great organizations are built by great people. That’s why we foster an in-person collaborative, people-first work environment where team members feel supported, empowered, and connected. We value individuals who bring an ownership mindset, lead with initiative, and embrace an “I’ll do it” mentality in support of the team and our fans. From career growth opportunities to everyday experiences around the office, we work hard to create an environment where people genuinely enjoy coming to work. At Player 15 Group, our people-first culture is reflected in benefits and perks that may vary based on employment status and eligibility, including the following: Competitive medical, dental, vision, life and disability coverage options Paid vacation, sick time, volunteer time and company holidays 401(k) plan with Player 15 Group match Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more Team swag throughout the year plus employee discounts at our Team Shop and online store Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available Access to amenities, including: Full fitness center with locker rooms and showers Indoor/outdoor basketball courts Pickleball court Golf simulator and putting green On-site cafeteria and collaborative gathering spaces Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Questions? Reach out to the Talent Acquisition team at talentacquisition@suns.com Job Summary: Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center. Headquartered in downtown Phoenix, Player 15 Group is driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community. We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community. The Team & Experience We believe great organizations are built by great people. That’s why we foster an in-person collaborative, people-first work environment where team members feel supported, empowered, and connected. We value individuals who bring an ownership mindset, lead with initiative, and embrace an “I’ll do it” mentality in support of the team and our fans. From career growth opportunities to everyday experiences around the office, we work hard to create an environment where people genuinely enjoy coming to work. At Player 15 Group, our people-first culture is reflected in benefits and perks that may vary based on employment status and eligibility, including the following: Competitive medical, dental, vision, life and disability coverage options Paid vacation, sick time, volunteer time and company holidays 401(k) plan with Player 15 Group match Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more Team swag throughout the year plus employee discounts at our Team Shop and online store Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available Access to amenities, including: Full fitness center with locker rooms and showers Indoor/outdoor basketball courts Pickleball court Golf simulator and putting green On-site cafeteria and collaborative gathering spaces Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Questions? Reach out to the Talent Acquisition team at talentacquisition@suns.com

BasketballTeamwork OnlineManager, Performance Marketing
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Charlotte Knights

Business Manager

Charlotte, NC, USPosted 28 Jul 2026

About the Charlotte Knights:The Charlotte Knights, Triple-A affiliate of the Chicago White Sox, deliver high-caliber baseball at Truist Field in the heart of Uptown Charlotte. Known for their scenic ballpark and strong fan engagement, the Knights create a vibrant and memorable game-day experience. With a focus on player development and community impact, the Knights are a premier destination for baseball in the Carolinas. As part of Diamond Baseball Holdings (DBH), the Knights are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.About Diamond Baseball Holdings:Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together.With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level.Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.Summary of Responsibilities:The Business Manager assists the Club Chief Operating Officer, General Manager and Administrative offices, as well as Corporate Finance & Human Resources, with various tasks necessary for baseball office operations. The tasks may include, but are not limited, facilitating gameday cash requirements, generating invoices for the club, making bank deposits either remotely or in person, assisting with seasonal payroll onboarding and processing, and answering general questions. This position may also assist with special projects and game day operations. Essential Functions of the Job:Assist the Club Chief Operating Officer and General Manager in day-to-day activities Provide assistance to Corporate Finance by handling activities such as bank deposits, gameday cash operations (as applicable), manual check creation, facilitating invoice and spend approvals, and interacting with vendors and customersManage onboarding and processing payroll for seasonal employees and ensure compliance with all relevant trainings and policiesAct as the I-9 Agent for all seasonal and front office staff; ensuring 100% complianceEscalates local HR queries to the Corporate HR team as required Create invoices for the billing of Club partnerships in NetSuiteHelp staff with time and expense reimbursement submissions and manage credit card tracking for receipts and coding in Divvy/Bill.comWork with regional finance team to complete month-end close tasksTrack and submit monthly sales commissions for front office staffAssists with the collections of past due receivables Bill Major League Baseball affiliate for reimbursables and maintain close relationships with affiliate which includes preparation of the team’s travel money and player/staff per diemsAssist in the preparation and reporting of sales taxesOrder, organize, and ensure all office supplies are on hand and that all office machinery are in good working orderCreate relationships with local community partners who supply office and business services or productsManage and ensure timeliness with rent and other required paymentsProvide reports from various systems to GM to make business decisionsExperience and Qualifications: Associate or Bachelors degree preferred but not requiredExperience in an office environmentExperience and knowledge of Microsoft Office, including ExcelProven administrative experience supporting multiple people and departments Experience working in an accounting environment and basic understanding of accounting principles Excellent organizational skills, attention to detail and ability to multitaskAbility to maintain confidentiality and professionalismWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.About the Charlotte Knights:The Charlotte Knights, Triple-A affiliate of the Chicago White Sox, deliver high-caliber baseball at Truist Field in the heart of Uptown Charlotte. Known for their scenic ballpark and strong fan engagement, the Knights create a vibrant and memorable game-day experience. With a focus on player development and community impact, the Knights are a premier destination for baseball in the Carolinas. As part of Diamond Baseball Holdings (DBH), the Knights are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.About Diamond Baseball Holdings:Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together.With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level.Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.Summary of Responsibilities:The Business Manager assists the Club Chief Operating Officer, General Manager and Administrative offices, as well as Corporate Finance & Human Resources, with various tasks necessary for baseball office operations. The tasks may include, but are not limited, facilitating gameday cash requirements, generating invoices for the club, making bank deposits either remotely or in person, assisting with seasonal payroll onboarding and processing, and answering general questions. This position may also assist with special projects and game day operations. Essential Functions of the Job:Experience and Qualifications: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

BaseballTeamwork OnlineBusiness Manager
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ASM Global | Allegiant Stadium

Guest Experience Coordinator

Las Vegas, NV, USPosted 28 Jul 2026

Legends GlobalLegends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!Allegiant Stadium Located adjacent to the world-famous Las Vegas Strip and home to the Las Vegas Raiders, Allegiant Stadium is an award-winning global events destination. A state-of-the-art, multipurpose venue with a capacity of 65,000, Allegiant Stadium hosted world-class music artists such as Garth Brooks, The Rolling Stones, Guns N’ Roses, Illenium and BTS with more legendary concerts to come. The fully enclosed stadium is also home to the UNLV Rebels football team and has hosted premier sporting events such as the CONCACAF Gold Cup Final, Pac-12 Championship Game, Las Vegas Bowl, and WWE SummerSlam. The venue also hosted the NFL Pro Bowl in 2022 and Super Bowl LVIII in 2024. Allegiant Stadium is committed to giving back to the community through numerous diversity, inclusion, and community outreach initiatives. Job SummaryAs the Guest Experience Coordinator, you will play a key role in ensuring exceptional service delivery and seamless guest experience execution at Allegiant Stadium. Reporting to the Director of Guest Experience, you will support all aspects of guest engagement while managing administrative and logistical elements of guest related operations.This role is responsible for coordinating memorable guest interactions and maintaining high service standards. Additionally, you will plan and execute guest related requirements for ancillary events, internal meetings, and press conferences—ensuring all facility policies are upheld and stakeholder expectations are met. Acting as a liaison between the facility, tenants, clients, teammates, and vendors, you will help foster a collaborative and organized environment.Required Qualifications (Job Knowledge, Skills, and Education): A minimum education level of: BA/BS Degree (4-year) Minimum of 2-4 years of related work experience within customer service and/or sports and entertainment industry.Must have knowledge and experience operating scheduling systems (ABI Mastermind preferred) and managing personnel staffingResponse promptly and communicate effectively with guests and team members related to inquiries and concerns via in person conversations, email and telephone with professionalism.Proficient with computers and the Microsoft Office Suite (Word, Excel and Outlook). Dependable, reliable, and punctual.Ability to work assigned and varying shifts and complete responsibilities in a timely manner. Ability to adapt and work effectively in various parts of the facility. Ability to work in various climates based on the environment. Must have a flexible schedule, with the ability to work nights, weekends, and holidays when necessary.Preferred Qualifications (if applicable):Legends Global reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Legends Global may require an employee to perform duties outside his/her normal description. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.We thank all applicants for their interest, however, only those selected for an interview will be contacted.Legends GlobalLegends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!Allegiant Stadium Located adjacent to the world-famous Las Vegas Strip and home to the Las Vegas Raiders, Allegiant Stadium is an award-winning global events destination. A state-of-the-art, multipurpose venue with a capacity of 65,000, Allegiant Stadium hosted world-class music artists such as Garth Brooks, The Rolling Stones, Guns N’ Roses, Illenium and BTS with more legendary concerts to come. The fully enclosed stadium is also home to the UNLV Rebels football team and has hosted premier sporting events such as the CONCACAF Gold Cup Final, Pac-12 Championship Game, Las Vegas Bowl, and WWE SummerSlam. The venue also hosted the NFL Pro Bowl in 2022 and Super Bowl LVIII in 2024. Allegiant Stadium is committed to giving back to the community through numerous diversity, inclusion, and community outreach initiatives. Job SummaryAs the Guest Experience Coordinator, you will play a key role in ensuring exceptional service delivery and seamless guest experience execution at Allegiant Stadium. Reporting to the Director of Guest Experience, you will support all aspects of guest engagement while managing administrative and logistical elements of guest related operations.This role is responsible for coordinating memorable guest interactions and maintaining high service standards. Additionally, you will plan and execute guest related requirements for ancillary events, internal meetings, and press conferences—ensuring all facility policies are upheld and stakeholder expectations are met. Acting as a liaison between the facility, tenants, clients, teammates, and vendors, you will help foster a collaborative and organized environment.Required Qualifications (Job Knowledge, Skills, and Education):Preferred Qualifications (if applicable):Legends Global reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Legends Global may require an employee to perform duties outside his/her normal description. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.We thank all applicants for their interest, however, only those selected for an interview will be contacted.

FootballTeamwork OnlineGuest Experience Coordinator
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Phoenix Suns

Account Executive, Group Sales

Phoenix, AZ, USPosted 28 Jul 2026

Job Summary: Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center. Headquartered in downtown Phoenix, Player 15 Group is driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community. We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community. We are seeking an experienced and motivated Account Executive, Group Sales to join our team. In this role, you will support all facets of Ticket Sales for Player 15 Group while playing a key role in broader department initiatives. Your Role on the Team Proactively generate group ticket revenue across all Player 15 Group properties through outbound sales efforts including phone calls, emails, virtual meetings, and in-person presentations Consistently exceed weekly, monthly, and annual sales goals and sales activity minimum standards Create tailored experiences and packages for group leaders to drive attendance and engagement Identify and prospect new business opportunities through lead generation, referrals, networking events, and market research. Build and maintain a robust pipeline of prospects while tracking all activity using internal system (e.g., CRM, etc.) Provide best-in-class service by managing the planning, communication, and execution of group outings Attend games and events to host clients, execute group programs, and drive upsell opportunities Support department-wide initiatives that contribute to continuous improvement and innovation in group ticketing strategy Perform other duties as assigned by leadership Your Skills and Experience 1-3 years of sales experience (outbound, ticket sales, B2B, fundraising, or hospitality sales preferred) A self-driven and dedicated attitude, disciplined work ethic and motivation to drive revenue growth, while creating long-term customer relationships A proven record of understanding customer needs in a commission, bonus, and/or metrics-driven environment Bachelor’s degree or equivalent work experience Ability to work non-traditional hours, including nights, weekends, and holidays Coachable, collaborative, and driven with a strong work ethic and commitment to individual and team success Strong interpersonal and communication skills with a passion for relationship building Comfortable with cold calling, in-person meetings, and event hosting Highly organized with the ability to manage multiple projects and deadlines Proficient in Ticketmaster Archtics, Microsoft Office and CRM platforms Strong desire to grow a career in sports ticket sales and service The Team & Experience We believe great organizations are built by great people. That’s why we foster an in-person collaborative, people-first work environment where team members feel supported, empowered, and connected. We value individuals who bring an ownership mindset, lead with initiative, and embrace an “I’ll do it” mentality in support of the team and our fans. From career growth opportunities to everyday experiences around the office, we work hard to create an environment where people genuinely enjoy coming to work. At Player 15 Group, our people-first culture is reflected in benefits and perks that may vary based on employment status and eligibility, including the following: Competitive medical, dental, vision, life and disability coverage options Paid vacation, sick time, volunteer time and company holidays 401(k) plan with Player 15 Group match Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more Team swag throughout the year plus employee discounts at our Team Shop and online store Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available Access to amenities, including: Full fitness center with locker rooms and showers Indoor/outdoor basketball courts Pickleball court Golf simulator and putting green On-site cafeteria and collaborative gathering spaces Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Questions? Reach out to the Talent Acquisition team at talentacquisition@suns.com Job Summary: Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center. Headquartered in downtown Phoenix, Player 15 Group is driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community. We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community. The Team & Experience We believe great organizations are built by great people. That’s why we foster an in-person collaborative, people-first work environment where team members feel supported, empowered, and connected. We value individuals who bring an ownership mindset, lead with initiative, and embrace an “I’ll do it” mentality in support of the team and our fans. From career growth opportunities to everyday experiences around the office, we work hard to create an environment where people genuinely enjoy coming to work. At Player 15 Group, our people-first culture is reflected in benefits and perks that may vary based on employment status and eligibility, including the following: Competitive medical, dental, vision, life and disability coverage options Paid vacation, sick time, volunteer time and company holidays 401(k) plan with Player 15 Group match Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more Team swag throughout the year plus employee discounts at our Team Shop and online store Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available Access to amenities, including: Full fitness center with locker rooms and showers Indoor/outdoor basketball courts Pickleball court Golf simulator and putting green On-site cafeteria and collaborative gathering spaces Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Questions? Reach out to the Talent Acquisition team at talentacquisition@suns.com

BasketballTeamwork OnlineAccount Executive, Group Sales
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Playfly Sports

Ad Operations Specialist

USPosted 28 Jul 2026

AD OPERATIONS SPECIALIST (Remote) THE RUNDOWN Playfly Sports is looking for an Ad Operations Specialist to join our team. In this role, you will support the execution, governance, and optimization of Playfly's enterprise digital advertising business by serving as the operational bridge between Sales, Property Partner Services, FanServ, technology vendors, and university partners. You will own campaign intake and submission, operational standards, inventory strategy, vendor coordination, and advertising technology initiatives that maximize campaign performance, improve operational efficiency, and drive revenue growth across the Playfly portfolio. WHAT YOU’LL ACCOMPLISH Serve as Playfly's primary owner of digital advertising operations across university and high school partner websites and mobile applications Collect campaign requirements from Playfly Sports Properties teams and submit digital advertising campaign requests through Stadium, FanServ's campaign management platform, ensuring all creative assets, targeting parameters, flight dates, impression goals, and sponsorship details are complete and accurate prior to execution Coordinate with Playfly Sales, Property Partner Services, and FanServ to facilitate campaign launches, revisions, creative updates, and delivery priorities Act as Playfly's primary operational liaison with FanServ, managing day-to-day communication, issue resolution, workflow improvements, service-level expectations, and implementation of new advertising capabilities Review campaign pacing, delivery, and operational performance, escalating issues and coordinating resolutions with FanServ and internal stakeholders Provide inventory forecasts, campaign flight recommendations, and monetization guidance to Playfly Sports Properties sales teams Drive inventory strategy, supply optimization, and yield management through ongoing analysis of inventory utilization, fill rates, and advertising performance Serve as the subject matter expert for Playfly Sports Properties on digital advertising capabilities, ad serving best practices, monetization opportunities, and campaign execution workflows Partner with website, mobile application, and advertising technology vendors to support platform enhancements, technical integrations, and new advertising capabilities Develop operational standards, documentation, and best practices that drive consistency, efficiency, and scalability across the Playfly portfolio Monitor digital advertising and ad technology trends, recommending new tools, workflows, and capabilities that improve operational efficiency, advertiser performance, and revenue generation Produce operational reporting, campaign insights, and business recommendations that support revenue growth and informed decision-making Other job-related duties as assigned WHAT YOU’LL BRING Bachelor's degree in digital media or related field preferred 5+ years of professional experience in digital advertising operations, ad trafficking, ad technology, or a similar role Strong working knowledge of the digital advertising ecosystem, including Google Ad Manager 360, ad serving technologies, workflows, terminology, and metrics Knowledge of audience targeting and data-driven advertising tactics Highly organized, detail-oriented, and able to manage multiple projects simultaneously Proficiency with Microsoft 365 applications, particularly Excel, PowerPoint, and Teams, with the ability to analyze data, develop reports, and communicate business insights effectively Orientation toward providing excellent client service and following through on requests Excellent communication skills with the ability to educate and guide individuals with varying levels of digital advertising knowledge TRAVEL, LIFTING, PHYSICAL REQUIREMENTS Occasional travel may be required COMPENSATION Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The base pay range for this role is:$85,000—$90,000 USD WHAT WE DO Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com WHAT WE STAND FOR At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve. EEOC & DIVERSITY STATEMENT Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. ACCOMMODATIONS Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruiting@playfly.com. We are unable to sponsor or take over sponsorship of an employment visa for this role at this time Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. For California and UK Residents, please read our Privacy Policy Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The base pay range for this role is:$85,000—$90,000 USDActual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The base pay range for this role is:$85,000—$90,000 USDActual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The base pay range for this role is:$85,000—$90,000 USD WHAT WE DO Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com WHAT WE STAND FOR At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve. EEOC & DIVERSITY STATEMENT Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. ACCOMMODATIONS Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruiting@playfly.com. We are unable to sponsor or take over sponsorship of an employment visa for this role at this time Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. For California and UK Residents, please read our Privacy Policy WHAT WE DO Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com WHAT WE STAND FOR At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve. EEOC & DIVERSITY STATEMENT Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. ACCOMMODATIONS Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruiting@playfly.com. We are unable to sponsor or take over sponsorship of an employment visa for this role at this time WHAT WE DO Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com WHAT WE STAND FOR At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve. EEOC & DIVERSITY STATEMENT Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. ACCOMMODATIONS Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruiting@playfly.com. We are unable to sponsor or take over sponsorship of an employment visa for this role at this time Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. For California and UK Residents, please read our Privacy Policy Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. For California and UK Residents, please read our Privacy Policy

BasketballTeamwork OnlineAd Operations Specialist
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Minnesota Wild / Minnesota Sports & Entertainment

Manager, Guest Experience (Scheduling Administration)

Saint Paul, MN, USPosted 28 Jul 2026

Salary Range: $25.00 per hour Position Summary: The Manager of Guest Experience serves as the Manager on Duty during events and is responsible for providing excellent customer service to all guests at the Grand Casino Arena, Roy Wilkins Auditorium, RiverCentre, and TRIA Rink. This position is a strong contributor to the motivation and oversight of guest service functions, ensuring staff satisfaction and retention while providing superior service and a safe environment. This includes emphasizing the scheduling of part-time staff for all events, in collaboration with the Senior Scheduling Manager. Responsibilities/Essential Functions: On event days, the Guest Experience Manager oversees front-line staff and provides leadership and oversight of venue operations to ensure a safe, secure, and exceptional guest experience. Oversee event-related building preparations, including gate signage, ADA platform set-up, and additional operational requests to ensure the venue is event-ready and meets client expectations. Coordinates event preparation, including staff assignments, preparation and distribution of event-day materials, and research of previous events within the facility and at comparable venues to support planning and preparation for the event. Attends security briefings and collaborates with internal departments, public safety partners, and event stakeholders to support operational readiness. Leads pre-event staff meetings, communicating event-specific information, operational expectations, safety procedures, and guest service priorities. Provides supervision and support during the event to part-time staff by addressing employee concerns and performance issues as they arise, reinforcing uniform and departmental standards, monitoring employee engagement, documenting staff issues, and escalating significant concerns as appropriate. Directs staff and available resources during incidents, ensuring timely decision-making, risk mitigation, proper documentation, and collection of witness statements in accordance with departmental procedures. Provides leadership, guidance, and operational support to contracted security and first aid personnel, fostering collaboration and ensuring a safe, secure, and guest-focused environment. Responds to guest concerns, operational issues, and emergency incidents, assessing situations and determining appropriate courses of action. Reviews, prepares, and processes departmental billing for non-Minnesota Wild events. Ensures the highest standards of safety and security by proactively monitoring event operations, evaluating procedures, identifying operational risks, and implementing improvements that support a safe, secure, and welcoming environment. Supports the Incident Management Team (IMT) during emergency situations by implementing established response procedures, coordinating staff, and assisting with the safe and orderly evacuation of guests, employees, and event personnel. Maintains working knowledge of venue operational and security equipment, including Evolv screening systems, magnetometers, ticket scanners, pedestals, 24/7 communication devices, radios, and X-ray machines, ensuring proper operation, troubleshooting issues, and supporting safe, efficient event operations. Accurately completes and verifies operational documentation, including incident reports, end-of-event reports, and ticket counts, utilizing the 24/7 Operations Management System to ensure timely, complete, and accurate event records Maintains a thorough understanding of departmental and facility policies and procedures, ensuring staff consistently follow established standards through coaching, guidance, and accountability. On non-event days, the Guest Experience Manager partners with the Senior Scheduling Manager to coordinate staff scheduling and supports training and operational planning. They also review guest feedback to identify service improvements and ensure readiness for upcoming events. Ensures appropriate staffing levels based on event attendance, operational needs, and venue requirements. Collaborates with the assigned Manager on Duty to accommodate event-specific staffing requests and operational changes. Maintains proficiency in the Slick scheduling system to support efficient scheduling and staff communication. Monitors and tracks employee attendance, availability, and event participation to support staffing decisions and workforce planning Maintains working knowledge of, and the ability to learn, departmental programs, systems, and technology, including the 24/7 Incident Management System, Dayforce HCM, SeatGeek ticketing platform, Evolv technology, and other operational systems required to support event operations. Collaborate and assist with implementation of staff recognitions and rewards Participate in planning and execution of annual and ongoing training. Answer and respond to Guest Experience inbox and phone line inquiries within 24 business hours. Contribute to the growth of the Guest Experience Department and be committed to exceeding guest expectations while displaying teamwork. Perform other duties as assigned. Position Requirements: Formal Education & Certification: High School Diploma or equivalent. Associate's degree or equivalent experience in Facilities Management, Hospitality Management, or a similar field preferred. Knowledge & Experience: One to three years of progressive customer service experience. Customer service supervisory experience preferred. Strong computer skills, including Microsoft Office, PowerPoint, Customer Relations Management (CRM), and Employee Data Systems. Personal Attributes: Crowd management practices as they pertain to safety, fire codes, procedures, etc. Able to follow instructions and respond to leadership. Able to always work with the guests and staff professionally. Customer service-centric and portrays a fan and employee-friendly attitude and positive outlook. Strong organizational, planning, and implementation skills. Demonstrate a high level of professionalism. Exhibits sound and accurate judgment. Perform detailed event work. Able to work independently and within a team and a service-oriented environment. Performs effectively in a fast-paced environment, using strong critical thinking and sound judgment to make timely decisions that advance organizational objectives. Work Conditions: This position works long, irregular hours, including nights, weekends, and holidays, primarily on events or projects throughout the campus. Days off each week will vary based on business needs. Work long hours with limited supervision. Physical requirements include sitting, walking, standing, bending, squatting, climbing up and down stairs, kneeling, twisting, lifting, grasping, etc., spending most, if not all, of a work shift on your feet. Lifting requirements include being able to lift 50 pounds. Ability to push and pull wheelchairs up to 300 lbs. Benefits offered including Medical, Dental, Vision, Retirement, and a robust PTO policy. ADA/EEO Statement: Our company is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to participate in the application process or perform the essential functions of the job, please contact the People Team to request an accommodation. We will engage in an interactive process to assess your needs and provide appropriate accommodations to enable you to perform the essential functions of the position unless it would cause an undue hardship. We are an equal-opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. It is our policy to provide equal employment opportunity for all employees and applicants for employment. We value diversity and inclusion in our workplace and promote a work environment that respects and supports individuals without bias.

General Sports BusinessTeamwork OnlineManager, Guest Experience (scheduling Administration)
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Minnesota Wild / Minnesota Sports & Entertainment

Manager, Guest Experience (Operations Administration)

Saint Paul, MN, USPosted 28 Jul 2026

Manager, Guest Experience: $25.00 per hour Position Summary: The Manager of Guest Experience serves as the Manager on Duty during events and is responsible for providing excellent customer service to all guests at the Grand Casino Arena, Roy Wilkins Auditorium, RiverCentre, and TRIA Rink. This position is a strong contributor to the motivation and oversight of guest service functions, ensuring staff satisfaction and retention while providing superior service and a safe environment. This includes fostering employee engagement and retention through effective communication, operational oversight, and leadership. In addition to event responsibilities, this role supports departmental operations, including Lost and Found, facility tours, and payroll processing for part-time staff in partnership with the Payroll Manager. Responsibilities/Essential Functions: On event days, the Guest Experience Manager oversees front-line staff and provides leadership and oversight of venue operations to ensure a safe, secure, and exceptional guest experience. Oversee event-related building preparations, including gate signage, ADA platform set-up, and additional operational requests to ensure the venue is event-ready and meets client expectations. Coordinates event preparation, including staff assignments, preparation and distribution of event-day materials, and research of previous events within the facility and at comparable venues to support planning and preparation for the event. Attends security briefings and collaborates with internal departments, public safety partners, and event stakeholders to support operational readiness. Leads pre-event staff meetings, communicating event-specific information, operational expectations, safety procedures, and guest service priorities. Provides supervision and support during the event to part-time staff by addressing employee concerns and performance issues as they arise, reinforcing uniform and departmental standards, monitoring employee engagement, documenting staff issues, and escalating significant concerns as appropriate. Directs staff and available resources during incidents, ensuring timely decision-making, risk mitigation, proper documentation, and collection of witness statements in accordance with departmental procedures. Provides leadership, guidance, and operational support to contracted security and first aid personnel, fostering collaboration and ensuring a safe, secure, and guest-focused environment. Responds to guest concerns, operational issues, and emergency incidents, assessing situations and determining appropriate courses of action. Reviews, prepares, and processes departmental billing for non-Minnesota Wild events. Ensures the highest standards of safety and security by proactively monitoring event operations, evaluating procedures, identifying operational risks, and implementing improvements that support a safe, secure, and welcoming environment. Supports the Incident Management Team (IMT) during emergency situations by implementing established response procedures, coordinating staff, and assisting with the safe and orderly evacuation of guests, employees, and event personnel. Maintains working knowledge of venue operational and security equipment, including Evolv screening systems, magnetometers, ticket scanners, pedestals, 24/7 communication devices, radios, and X-ray machines, ensuring proper operation, troubleshooting issues, and supporting safe, efficient event operations. Accurately completes and verifies operational documentation, including incident reports, end-of-event reports, and ticket counts, utilizing the 24/7 Operations Management System to ensure timely, complete, and accurate event records Maintains a thorough understanding of departmental and facility policies and procedures, ensuring staff consistently follow established standards through coaching, guidance, and accountability. On non-event days, the Guest Experience Manager oversees day-to-day Guest Experience department operations, supporting payroll, training, staff engagement, guest communications, and operational programs to ensure service excellence. Partners with the payroll manager to ensure payroll is completed and accurate for all events. Leads weekly facility tours as required, delivering a welcoming and informative experience for guests and visitors. Supports the department's Lost and Found operations by accurately documenting, tracking, and processing items through the 24/7 Operations Management System, and assisting with the return and disposition of property in accordance with established departmental procedures. Proficiency in the Slick scheduling system. Maintains working knowledge of, and the ability to learn, departmental programs, systems, and technology, including the 24/7 Incident Management System, Dayforce HCM, SeatGeek ticketing platform, Evolv technology, and other operational systems required to support event operations. Collaborate and assist with implementation of staff recognitions and rewards Participate in planning and execution of annual and ongoing training. Answer and respond to Guest Experience inbox and phone line inquiries within 24 business hours. Contribute to the growth of the Guest Experience Department and be committed to exceeding guest expectations while displaying teamwork. Perform other duties as assigned. Position Requirements: Formal Education & Certification: High School Diploma or equivalent. Associate's degree or equivalent experience in Facilities Management, Hospitality Management, or a similar field preferred. Knowledge & Experience: One to three years of progressive customer service experience. Customer service supervisory experience preferred. Strong computer skills, including Microsoft Office, PowerPoint, Customer Relations Management (CRM), and Employee Data Systems. Crowd management practices as they pertain to safety, fire codes, procedures, etc. Able to follow instructions and respond to leadership. Able to always work with the guests and staff professionally. Personal Attributes: Customer service-centric and portrays a fan and employee-friendly attitude and positive outlook. Strong organizational, planning, and implementation skills. Demonstrate a high level of professionalism. Exhibits sound and accurate judgment. Perform detailed event work. Able to work independently and within a team and a service-oriented environment. Performs effectively in a fast-paced environment, using strong critical thinking and sound judgment to make timely decisions that advance organizational objectives. Work Conditions: This position works long, irregular hours, including nights, weekends, and holidays, based on events or projects throughout the campus. Days off each week will vary based on business needs. Work long hours with limited supervision. Physical requirements include sitting, walking, standing, bending, squatting, climbing up and down stairs, kneeling, twisting, lifting, grasping, etc., spending most, if not all, of a work shift on your feet. Lifting requirements include being able to lift 50 pounds. Ability to push and pull wheelchairs up to 300 lbs. Benefits offered including Medical, Dental, Vision, Retirement, and a robust PTO policy. ADA/EEO Statement: Our company is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to participate in the application process or perform the essential functions of the job, please contact the People Team to request an accommodation. We will engage in an interactive process to assess your needs and provide appropriate accommodations to enable you to perform the essential functions of the position unless it would cause an undue hardship. We are an equal-opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. It is our policy to provide equal employment opportunity for all employees and applicants for employment. We value diversity and inclusion in our workplace and promote a work environment that respects and supports individuals without bias.

General Sports BusinessTeamwork OnlineManager, Guest Experience (operations Administration)
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San Antonio Spurs

Venue Ticketing Representative (PT)

San Antonio, TX, USPosted 28 Jul 2026

At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex. We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce. We are currently seeking an enthusiastic and customer focused Representative to provide a primary level of assistance to customers and fans at the Frost Bank Center Box Office. Venue Ticketing Representatives will have the opportunity to deliver high customer satisfaction while selling tickets, fulfilling will call orders, answering incoming calls and resolving any ticketing problems. What You’ll Do: Under training and supervision, learn and obtain basic skills within the Ticketmaster ticket selling system. File and distribute all upcoming will call in an efficient manner. Deliver high customer service and exhibit arena awareness by answering incoming phone calls regarding questions around seating locations, special needs accommodations and assisting with the resolution of guest issues. Organization and filing of ticket sales vouchers and stubs. Other duties as assigned. Who You Are: Must be at least 18 years of age. Possess a high school diploma or equivalent. Minimum of 1 years’ experience in Customer service with the ability to help resolve guest issues and answer questions. Proficiency in Microsoft Office Suite. Flexible availability to include working nights, weekends, and holidays. Bilingual (English and Spanish), preferred. Physical Requirements: Ability to stand for long periods of time more than 8 hours at a time In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development. If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply! SS&E is an Equal Opportunity Employer Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations. At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex. We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce. At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex. We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce. At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex. We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce. Under training and supervision, learn and obtain basic skills within the Ticketmaster ticket selling system. File and distribute all upcoming will call in an efficient manner. Deliver high customer service and exhibit arena awareness by answering incoming phone calls regarding questions around seating locations, special needs accommodations and assisting with the resolution of guest issues. Organization and filing of ticket sales vouchers and stubs. Other duties as assigned. Must be at least 18 years of age. Possess a high school diploma or equivalent. Minimum of 1 years’ experience in Customer service with the ability to help resolve guest issues and answer questions. Proficiency in Microsoft Office Suite. Flexible availability to include working nights, weekends, and holidays. Bilingual (English and Spanish), preferred. Physical Requirements: Ability to stand for long periods of time more than 8 hours at a time In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development. If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply! SS&E is an Equal Opportunity Employer Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations. In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development. If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply! SS&E is an Equal Opportunity Employer Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations. In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development. If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply! SS&E is an Equal Opportunity Employer Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations.

SoccerTeamwork OnlineVenue Ticketing Representative (pt)
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