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Kilowatt Events

Associate Director, Guest Experience

San Diego, CA, USPosted 28 Jul 2026

Job Description:The Associate Director, Guest Experience is a full-time exempt position with Kilowatt Events, Inc. This role is responsible for leading the strategy, execution, and evolution of workforce management projects across large-scale events, festivals, experiential activations, and client programs. A core part of this role is leading a team responsible for recruiting, training, scheduling, and managing temporary guest services and wayfinding staff ranging from 50 people to up to 1,000+ staff on peak event days. This position will also manage and mentor Kilowatt team members and contractors. The ideal candidate thrives in high-energy environments, is solutions-oriented under pressure, and has experience navigating the unique challenges of nontraditional venues, temporary event sites, outdoor environments, and large public-facing events. It is critical to have specialized experience that goes beyond general event operations: candidates ideally can show they have personally built and run staffing programs at this scale, as opposed to supervising staff hired by others or within a permanent, turnkey venue.The ideal candidate is a proactive leader who can anticipate guest and operational needs, make informed real-time decisions, and collaborate cross-functionally with production, operations, security, staffing, vendors, and client teams to deliver seamless, memorable experiences at scale. This position reports to the Director, Events and is responsible for leading strategic decision-making to create exceptional programs and experiences for both clients and Kilowatt.Location and Benefits:The selected candidate will be based in Southern California with working sessions in the San Diego office (minimum of 8 days in office per year if not San Diego based) and project-related travel required 15-20% . Health benefits will be provided after 60 days. Why You Will Love This Role:1. Work on High-Profile Events: From fan festivals and corporate activations to large-scale entertainment productions, you’ll take the lead in delivering memorable, headline-worthy events.2. Make a Real Impact: As a key decision-maker, you’ll directly shape event success and collaborate with top-tier clients, sponsors, and venues.3. Travel and Flexibility: Combine your love for creativity and logistics while traveling to exciting event locations.4. Building and Leading a Team: Work with a growing company to lead and build a department of talented professionals. Help influence decision making that molds the company and team’s future. Essential Functions:Workforce Recruitment & Management Lead the end-to-end recruitment strategy for temporary and seasonal events workforce, scaling programs from 50 to 1,000+ staff on peak event days.Design, implement, and continuously improve training programs to ensure temporary staff are prepared to delivery consistent, high-quality guest experiences at scale.Build staffing plans, schedules, and credentialing processes that ensure adequate coverage across all event roles, shifts, and venue zones.Partner with staffing agencies, recruiting platforms, and internal HR/staffing teams to source, vet, and onboard qualified temporary staff on tight tightlines. Develop and manage labor budgets and staffing cost forecasts; track actuals against plan and adjust staffing models as needed.Establish clear performance standards, onsite supervisory structures, and escalation protocols to manage large temporary teams effectively on event days.Continuously evaluate and refine workforce strategy based on post-event data, rentinoed trends, and client feedback. Pre-planning and Post-event Reconciliation:Create, implement, and manage guest service programs from design through executionWork closely with all event stakeholders to garner a holistic understanding of the event and venueCommunicate with clients, teammates, and suppliers in a timely, positive, and efficient manner.Budget Management:Manage event budgets and ensure alignment with projected costs. Work with accounting to reconcile vendor invoices as necessary. Manage budget billbacks working with accounting and procuring approvals from various stakeholders. Reconcile invoices, budgets, and event metrics post-event. Create post-event reports for clients and track recommendations for improving future events.Program Development:o Devise strategic DOT maps that ensure fan needs are being met across the venueo Manage the development of service team trainings o Work closely with staffing, security, ticketing, and sponsorship teams for an overall positive fan experience o Oversee the production of daily rundowns or briefing sheets for all teamsTeam Supervision and Management:Manage and mentor a team of Guest Experience managers, freelancers, and contractors to optimize performance. Delegate tasks effectively and ensure accountability.Client and Stakeholder Relationship Management:Develop and maintain relationships with clients, sponsors, vendors, partners, and venues to align on goals and expectations.Act as the primary liaison to resolve conflicts, anticipate stakeholder needs, and ensure client satisfaction. Identify new business opportunities and support Sales Team in RFPs and proposals as needed.Onsite Program Execution:Execute onsite programs successfully, meeting all deadlines and solving problems as they arise. Support and lead onsite teams of staff and vendors supporting project deadlines and team morale.Professional Development:Continuously work on professional development to stay current on trends, research, technology, and networking opportunities relevant to events and self-development. Contribute to creative ideation and event design by collaborating on concepts for opening ceremonies, experiential activations, or fan experiences.Health and Safety:Adhere to all health and safety protocols.· Qualifications:1. 8+ years working in the event industry. 2. 5+ years of direct, hands-on experience recruiting, training, and managing large temporary or seasonal workforces in the live event industry, with demonstrated experience scaling staffing projects from the ground up.3. Proven leadership and strategic planning experience overseeing workforce operations – including recruitment strategy, training design, scheduling, labor budgeting, and performance management at scale. 4. Ability to travel frequently and for extended durations (up to 2-3 weeks at a time). 5. A passion for creating excellent event experiences6. Strong leadership and communication skills and the desire to nurture and grow a team7. The ability to multitask and support many projects at the same time8. Exceptional project management skills9. Proficiency in Microsoft Office Suite.10. 3+ Professional references required.Who We Are:Kilowatt Events is a woman owned, live event production business that specializes in building and operating temporary event venues, designing custom brand activations, and creating turnkey programs for the fan experience. Our expertise has supported televised world-class sporting productions, Red Carpets, Lifestyle Festivals, Fortune 100 Corporate Events and is proud to have collected a Sports EMMY for our work on the College Football National Championship for ESPN.Kilowatt is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.The annual base salary range for this position is $105,000 – $110,000. The pay scale provided is the range that Kilowatt Events reasonably expects to pay as starting base compensation for this role. All Kilowatt Events compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with Kilowatt Events’ operational business needs and applicable law. Job Description:The Associate Director, Guest Experience is a full-time exempt position with Kilowatt Events, Inc. This role is responsible for leading the strategy, execution, and evolution of workforce management projects across large-scale events, festivals, experiential activations, and client programs. A core part of this role is leading a team responsible for recruiting, training, scheduling, and managing temporary guest services and wayfinding staff ranging from 50 people to up to 1,000+ staff on peak event days. This position will also manage and mentor Kilowatt team members and contractors. The ideal candidate thrives in high-energy environments, is solutions-oriented under pressure, and has experience navigating the unique challenges of nontraditional venues, temporary event sites, outdoor environments, and large public-facing events. It is critical to have specialized experience that goes beyond general event operations: candidates ideally can show they have personally built and run staffing programs at this scale, as opposed to supervising staff hired by others or within a permanent, turnkey venue.The ideal candidate is a proactive leader who can anticipate guest and operational needs, make informed real-time decisions, and collaborate cross-functionally with production, operations, security, staffing, vendors, and client teams to deliver seamless, memorable experiences at scale. This position reports to the Director, Events and is responsible for leading strategic decision-making to create exceptional programs and experiences for both clients and Kilowatt.Location and Benefits:The selected candidate will be based in Southern California with working sessions in the San Diego office (minimum of 8 days in office per year if not San Diego based) and project-related travel required 15-20% . Health benefits will be provided after 60 days. Why You Will Love This Role:1. Work on High-Profile Events: From fan festivals and corporate activations to large-scale entertainment productions, you’ll take the lead in delivering memorable, headline-worthy events.2. Make a Real Impact: As a key decision-maker, you’ll directly shape event success and collaborate with top-tier clients, sponsors, and venues.3. Travel and Flexibility: Combine your love for creativity and logistics while traveling to exciting event locations.4. Building and Leading a Team: Work with a growing company to lead and build a department of talented professionals. Help influence decision making that molds the company and team’s future. Essential Functions:· Qualifications:1. 8+ years working in the event industry. 2. 5+ years of direct, hands-on experience recruiting, training, and managing large temporary or seasonal workforces in the live event industry, with demonstrated experience scaling staffing projects from the ground up.3. Proven leadership and strategic planning experience overseeing workforce operations – including recruitment strategy, training design, scheduling, labor budgeting, and performance management at scale. 4. Ability to travel frequently and for extended durations (up to 2-3 weeks at a time). 5. A passion for creating excellent event experiences6. Strong leadership and communication skills and the desire to nurture and grow a team7. The ability to multitask and support many projects at the same time8. Exceptional project management skills9. Proficiency in Microsoft Office Suite.10. 3+ Professional references required.Who We Are:Kilowatt Events is a woman owned, live event production business that specializes in building and operating temporary event venues, designing custom brand activations, and creating turnkey programs for the fan experience. Our expertise has supported televised world-class sporting productions, Red Carpets, Lifestyle Festivals, Fortune 100 Corporate Events and is proud to have collected a Sports EMMY for our work on the College Football National Championship for ESPN.Kilowatt is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.The annual base salary range for this position is $105,000 – $110,000. The pay scale provided is the range that Kilowatt Events reasonably expects to pay as starting base compensation for this role. All Kilowatt Events compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with Kilowatt Events’ operational business needs and applicable law.

FootballTeamwork OnlineAssociate Director, Guest Experience
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Pittsburgh Penguins

Player Development Video Coordinator

Pittsburgh, PA, USPosted 28 Jul 2026

Reports to: Player Development Staff Status: Part-Time, Non-Exempt, Remote (20–25 Hours per Week)OverviewThe Pittsburgh Penguins are seeking a Player Development Video Coordinator to support the Player Development department through video analysis, content management, and development operations. This remote position plays an important role in preparing prospect video, maintaining development resources, and supporting player development initiatives throughout the season.The Player Development Video Coordinator will collaborate closely with Player Development staff to create and organize video content, maintain development tracking systems, and assist with analytics and communications that support the organization's player development philosophy. This position is ideal for candidates looking to gain experience in professional hockey operations, player development, and performance analysis.Key ResponsibilitiesVideo Analysis & Production Assist in analyzing, clipping, labeling, and finalizing prospect game footage to create player development video packages. Support the production of player development content, including Development Camp videos, prospect-focused video, and other educational materials. Ensure video content is organized, accurate, and delivered in a timely manner to support player development initiatives. Video Library & Content Management Organize and maintain development video libraries, including drill footage, prospect clips, and educational content. Manage video assets using platforms such as Spiideo, Sportscode, Sportlogiq, and Instat. Maintain consistent file organization and documentation to ensure efficient access to player development resources. Analytics & Development Operations Support player development analytics and reporting initiatives. Maintain development tracking systems and assist with player development updates. Identify opportunities to improve workflows, reporting processes, and operational efficiencies within the Player Development department. Communication & Collaboration Coordinate player development communications, including prospect summaries, monthly schedules, development call notes, and internal updates. Collaborate with Player Development staff on ongoing video projects, analytics initiatives, and special assignments. Assist with additional departmental projects and responsibilities as assigned. QualificationsRequired Qualifications Strong organizational skills with exceptional attention to detail. Excellent written and verbal communication skills. Ability to manage multiple priorities while meeting deadlines in a fast-paced environment. Experience working with video editing, tagging, or analysis software. Ability to work independently in a remote environment while collaborating effectively with Player Development staff. Proficiency with Microsoft Office and other collaborative workplace technologies. Preferred Skills Experience using hockey video platforms such as Spiideo, Sportscode, Sportlogiq, Instat, or similar software. Experience with hockey video analysis, player development, or performance analysis. Experience playing hockey is preferred. Familiarity with hockey analytics and player evaluation methodologies. Passion for player development and continuous process improvement.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Reports to: Player Development Staff Status: Part-Time, Non-Exempt, Remote (20–25 Hours per Week)The Pittsburgh Penguins are seeking a Player Development Video Coordinator to support the Player Development department through video analysis, content management, and development operations. This remote position plays an important role in preparing prospect video, maintaining development resources, and supporting player development initiatives throughout the season.The Player Development Video Coordinator will collaborate closely with Player Development staff to create and organize video content, maintain development tracking systems, and assist with analytics and communications that support the organization's player development philosophy. This position is ideal for candidates looking to gain experience in professional hockey operations, player development, and performance analysis.Video Analysis & ProductionVideo Library & Content ManagementAnalytics & Development OperationsCommunication & CollaborationRequired QualificationsPreferred SkillsWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

HockeyTeamwork OnlinePlayer Development Video Coordinator
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Minnesota Wild / Minnesota Sports & Entertainment

Manager, Guest Experience (Scheduling Administration)

Saint Paul, MN, USPosted 28 Jul 2026

Salary Range: $25.00 per hour Position Summary: The Manager of Guest Experience serves as the Manager on Duty during events and is responsible for providing excellent customer service to all guests at the Grand Casino Arena, Roy Wilkins Auditorium, RiverCentre, and TRIA Rink. This position is a strong contributor to the motivation and oversight of guest service functions, ensuring staff satisfaction and retention while providing superior service and a safe environment. This includes emphasizing the scheduling of part-time staff for all events, in collaboration with the Senior Scheduling Manager. Responsibilities/Essential Functions: On event days, the Guest Experience Manager oversees front-line staff and provides leadership and oversight of venue operations to ensure a safe, secure, and exceptional guest experience. Oversee event-related building preparations, including gate signage, ADA platform set-up, and additional operational requests to ensure the venue is event-ready and meets client expectations. Coordinates event preparation, including staff assignments, preparation and distribution of event-day materials, and research of previous events within the facility and at comparable venues to support planning and preparation for the event. Attends security briefings and collaborates with internal departments, public safety partners, and event stakeholders to support operational readiness. Leads pre-event staff meetings, communicating event-specific information, operational expectations, safety procedures, and guest service priorities. Provides supervision and support during the event to part-time staff by addressing employee concerns and performance issues as they arise, reinforcing uniform and departmental standards, monitoring employee engagement, documenting staff issues, and escalating significant concerns as appropriate. Directs staff and available resources during incidents, ensuring timely decision-making, risk mitigation, proper documentation, and collection of witness statements in accordance with departmental procedures. Provides leadership, guidance, and operational support to contracted security and first aid personnel, fostering collaboration and ensuring a safe, secure, and guest-focused environment. Responds to guest concerns, operational issues, and emergency incidents, assessing situations and determining appropriate courses of action. Reviews, prepares, and processes departmental billing for non-Minnesota Wild events. Ensures the highest standards of safety and security by proactively monitoring event operations, evaluating procedures, identifying operational risks, and implementing improvements that support a safe, secure, and welcoming environment. Supports the Incident Management Team (IMT) during emergency situations by implementing established response procedures, coordinating staff, and assisting with the safe and orderly evacuation of guests, employees, and event personnel. Maintains working knowledge of venue operational and security equipment, including Evolv screening systems, magnetometers, ticket scanners, pedestals, 24/7 communication devices, radios, and X-ray machines, ensuring proper operation, troubleshooting issues, and supporting safe, efficient event operations. Accurately completes and verifies operational documentation, including incident reports, end-of-event reports, and ticket counts, utilizing the 24/7 Operations Management System to ensure timely, complete, and accurate event records Maintains a thorough understanding of departmental and facility policies and procedures, ensuring staff consistently follow established standards through coaching, guidance, and accountability. On non-event days, the Guest Experience Manager partners with the Senior Scheduling Manager to coordinate staff scheduling and supports training and operational planning. They also review guest feedback to identify service improvements and ensure readiness for upcoming events. Ensures appropriate staffing levels based on event attendance, operational needs, and venue requirements. Collaborates with the assigned Manager on Duty to accommodate event-specific staffing requests and operational changes. Maintains proficiency in the Slick scheduling system to support efficient scheduling and staff communication. Monitors and tracks employee attendance, availability, and event participation to support staffing decisions and workforce planning Maintains working knowledge of, and the ability to learn, departmental programs, systems, and technology, including the 24/7 Incident Management System, Dayforce HCM, SeatGeek ticketing platform, Evolv technology, and other operational systems required to support event operations. Collaborate and assist with implementation of staff recognitions and rewards Participate in planning and execution of annual and ongoing training. Answer and respond to Guest Experience inbox and phone line inquiries within 24 business hours. Contribute to the growth of the Guest Experience Department and be committed to exceeding guest expectations while displaying teamwork. Perform other duties as assigned. Position Requirements: Formal Education & Certification: High School Diploma or equivalent. Associate's degree or equivalent experience in Facilities Management, Hospitality Management, or a similar field preferred. Knowledge & Experience: One to three years of progressive customer service experience. Customer service supervisory experience preferred. Strong computer skills, including Microsoft Office, PowerPoint, Customer Relations Management (CRM), and Employee Data Systems. Personal Attributes: Crowd management practices as they pertain to safety, fire codes, procedures, etc. Able to follow instructions and respond to leadership. Able to always work with the guests and staff professionally. Customer service-centric and portrays a fan and employee-friendly attitude and positive outlook. Strong organizational, planning, and implementation skills. Demonstrate a high level of professionalism. Exhibits sound and accurate judgment. Perform detailed event work. Able to work independently and within a team and a service-oriented environment. Performs effectively in a fast-paced environment, using strong critical thinking and sound judgment to make timely decisions that advance organizational objectives. Work Conditions: This position works long, irregular hours, including nights, weekends, and holidays, primarily on events or projects throughout the campus. Days off each week will vary based on business needs. Work long hours with limited supervision. Physical requirements include sitting, walking, standing, bending, squatting, climbing up and down stairs, kneeling, twisting, lifting, grasping, etc., spending most, if not all, of a work shift on your feet. Lifting requirements include being able to lift 50 pounds. Ability to push and pull wheelchairs up to 300 lbs. Benefits offered including Medical, Dental, Vision, Retirement, and a robust PTO policy. ADA/EEO Statement: Our company is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to participate in the application process or perform the essential functions of the job, please contact the People Team to request an accommodation. We will engage in an interactive process to assess your needs and provide appropriate accommodations to enable you to perform the essential functions of the position unless it would cause an undue hardship. We are an equal-opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. It is our policy to provide equal employment opportunity for all employees and applicants for employment. We value diversity and inclusion in our workplace and promote a work environment that respects and supports individuals without bias.

General Sports BusinessTeamwork OnlineManager, Guest Experience (scheduling Administration)
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Minnesota Wild / Minnesota Sports & Entertainment

Manager, Guest Experience (Operations Administration)

Saint Paul, MN, USPosted 28 Jul 2026

Manager, Guest Experience: $25.00 per hour Position Summary: The Manager of Guest Experience serves as the Manager on Duty during events and is responsible for providing excellent customer service to all guests at the Grand Casino Arena, Roy Wilkins Auditorium, RiverCentre, and TRIA Rink. This position is a strong contributor to the motivation and oversight of guest service functions, ensuring staff satisfaction and retention while providing superior service and a safe environment. This includes fostering employee engagement and retention through effective communication, operational oversight, and leadership. In addition to event responsibilities, this role supports departmental operations, including Lost and Found, facility tours, and payroll processing for part-time staff in partnership with the Payroll Manager. Responsibilities/Essential Functions: On event days, the Guest Experience Manager oversees front-line staff and provides leadership and oversight of venue operations to ensure a safe, secure, and exceptional guest experience. Oversee event-related building preparations, including gate signage, ADA platform set-up, and additional operational requests to ensure the venue is event-ready and meets client expectations. Coordinates event preparation, including staff assignments, preparation and distribution of event-day materials, and research of previous events within the facility and at comparable venues to support planning and preparation for the event. Attends security briefings and collaborates with internal departments, public safety partners, and event stakeholders to support operational readiness. Leads pre-event staff meetings, communicating event-specific information, operational expectations, safety procedures, and guest service priorities. Provides supervision and support during the event to part-time staff by addressing employee concerns and performance issues as they arise, reinforcing uniform and departmental standards, monitoring employee engagement, documenting staff issues, and escalating significant concerns as appropriate. Directs staff and available resources during incidents, ensuring timely decision-making, risk mitigation, proper documentation, and collection of witness statements in accordance with departmental procedures. Provides leadership, guidance, and operational support to contracted security and first aid personnel, fostering collaboration and ensuring a safe, secure, and guest-focused environment. Responds to guest concerns, operational issues, and emergency incidents, assessing situations and determining appropriate courses of action. Reviews, prepares, and processes departmental billing for non-Minnesota Wild events. Ensures the highest standards of safety and security by proactively monitoring event operations, evaluating procedures, identifying operational risks, and implementing improvements that support a safe, secure, and welcoming environment. Supports the Incident Management Team (IMT) during emergency situations by implementing established response procedures, coordinating staff, and assisting with the safe and orderly evacuation of guests, employees, and event personnel. Maintains working knowledge of venue operational and security equipment, including Evolv screening systems, magnetometers, ticket scanners, pedestals, 24/7 communication devices, radios, and X-ray machines, ensuring proper operation, troubleshooting issues, and supporting safe, efficient event operations. Accurately completes and verifies operational documentation, including incident reports, end-of-event reports, and ticket counts, utilizing the 24/7 Operations Management System to ensure timely, complete, and accurate event records Maintains a thorough understanding of departmental and facility policies and procedures, ensuring staff consistently follow established standards through coaching, guidance, and accountability. On non-event days, the Guest Experience Manager oversees day-to-day Guest Experience department operations, supporting payroll, training, staff engagement, guest communications, and operational programs to ensure service excellence. Partners with the payroll manager to ensure payroll is completed and accurate for all events. Leads weekly facility tours as required, delivering a welcoming and informative experience for guests and visitors. Supports the department's Lost and Found operations by accurately documenting, tracking, and processing items through the 24/7 Operations Management System, and assisting with the return and disposition of property in accordance with established departmental procedures. Proficiency in the Slick scheduling system. Maintains working knowledge of, and the ability to learn, departmental programs, systems, and technology, including the 24/7 Incident Management System, Dayforce HCM, SeatGeek ticketing platform, Evolv technology, and other operational systems required to support event operations. Collaborate and assist with implementation of staff recognitions and rewards Participate in planning and execution of annual and ongoing training. Answer and respond to Guest Experience inbox and phone line inquiries within 24 business hours. Contribute to the growth of the Guest Experience Department and be committed to exceeding guest expectations while displaying teamwork. Perform other duties as assigned. Position Requirements: Formal Education & Certification: High School Diploma or equivalent. Associate's degree or equivalent experience in Facilities Management, Hospitality Management, or a similar field preferred. Knowledge & Experience: One to three years of progressive customer service experience. Customer service supervisory experience preferred. Strong computer skills, including Microsoft Office, PowerPoint, Customer Relations Management (CRM), and Employee Data Systems. Crowd management practices as they pertain to safety, fire codes, procedures, etc. Able to follow instructions and respond to leadership. Able to always work with the guests and staff professionally. Personal Attributes: Customer service-centric and portrays a fan and employee-friendly attitude and positive outlook. Strong organizational, planning, and implementation skills. Demonstrate a high level of professionalism. Exhibits sound and accurate judgment. Perform detailed event work. Able to work independently and within a team and a service-oriented environment. Performs effectively in a fast-paced environment, using strong critical thinking and sound judgment to make timely decisions that advance organizational objectives. Work Conditions: This position works long, irregular hours, including nights, weekends, and holidays, based on events or projects throughout the campus. Days off each week will vary based on business needs. Work long hours with limited supervision. Physical requirements include sitting, walking, standing, bending, squatting, climbing up and down stairs, kneeling, twisting, lifting, grasping, etc., spending most, if not all, of a work shift on your feet. Lifting requirements include being able to lift 50 pounds. Ability to push and pull wheelchairs up to 300 lbs. Benefits offered including Medical, Dental, Vision, Retirement, and a robust PTO policy. ADA/EEO Statement: Our company is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to participate in the application process or perform the essential functions of the job, please contact the People Team to request an accommodation. We will engage in an interactive process to assess your needs and provide appropriate accommodations to enable you to perform the essential functions of the position unless it would cause an undue hardship. We are an equal-opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. It is our policy to provide equal employment opportunity for all employees and applicants for employment. We value diversity and inclusion in our workplace and promote a work environment that respects and supports individuals without bias.

General Sports BusinessTeamwork OnlineManager, Guest Experience (operations Administration)
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USA Lacrosse

SR Manager, Facility & Field Operations

Sparks, MD, USPosted 28 Jul 2026

WHO IS USA LACROSSEUSA Lacrosse, a 501(c)(3) nonprofit corporation, is a Recognized Sports Organization of the United States Olympic & Paralympic Committee who proudly serves the sport by bringing the energy and excitement of our efforts to players, coaches, and officials every time they step on the field. We collaborate with passionate experts across the sport to create opportunities for people to enjoy the sport, learn about the game, and keep participants safe, ensuring everyone feels welcome. As the National Governing Body of men’s and women’s lacrosse in the United States, we support more than 400,000 members to provide national leadership, structure, and resources to fuel and unify the sport's growth and enrich the experience of its players, coaches, officials, parents, and program leaders. USA Lacrosse believes a diverse team best positions our organization to fulfill its mission. We strive to attract and maintain a team of talented and dedicated professionals who represent the diverse nature of our membership and the national lacrosse community. We are committed to a team culture that ensures everyone feels welcomed, valued, included, and heard.MissionAs the National Governing Body of lacrosse in the United States, USA Lacrosse fuels the growth, enriches the experience, and fields the best National Teams.Core ValuesWe Influence - Written and Verbal Communication We Serve - Customer FocusedWe Create & Innovate - CreativityWe Collaborate - Peer RelationshipsWe are Humble & Honest - Integrity and Trust We Embrace Individuality - DiversityWe Have Fun – Work Hard and Play HardIf this aligns with who you are and what you are looking for in an organization, keep reading. POSITION SUMMARYUSA Lacrosse is looking for a knowledgeable SR Manager, Facilities & Field Operations to join our team and oversee the daily operations, maintenance, safety, and efficiency of our headquarters facility, ensuring our workplace remains functional, compliant, and aligned with USA Lacrosse’s organizational goals and needs. This critical role manages relationships, budgets, and regulatory requirements while supporting the performance of the building and campus. As a key member of the facilities team, this position manages Tierney Field, ensuring it is a best-in-class facility with a strong emphasis on hospitality, welcoming visitors and providing exceptional customer service.The position also supports revenue generation by promoting and renting Tierney Field and campus facilities for events, partnering with marketing to attract teams and organizations to use USA Lacrosse’s premier campus for their games and events.If you are detail oriented, customer-focused, and experienced in office and/or athletic facility operations, this could be a great opportunity. You will help manage and showcase the home of USA Lacrosse’s National Teams while supporting a safe, efficient, and welcoming environment for employees, athletes, fans, and visitors. A Typical Day Looks Like…Facility & Operations ManagementOversees the operations and management of USA Lacrosse headquarters (HQ), including the National Lacrosse Hall of Fame Museum and Tierney Field. Works with the facilities team to manage facility projects, including, but not limited to, repairs, renovations, construction, and ground maintenance. This includes proactively making recommendations and proposals for repairs and upgrades to make USA Lacrosse’s HQ campus safe, functional, and inviting for employees and visitors. Proactively develops a preventative maintenance schedule and plan to ensure external campus systems, equipment, and infrastructure are properly maintained. This includes vendor research and selection as well as scheduling and overseeing ad hoc repairs as necessary.Prepares and monitors annual operating budgets and makes recommendations for facilities capital improvements. This includes providing necessary reports to management on the facility and its operations (i.e., economic impact reports).Assists with creating and maintaining safety procedures and emergency preparedness plans, including ensuring thorough documentation of policies and procedures. This includes identifying areas of facility vulnerability and making procedural recommendations as appropriate. Assumes on-call responsibilities after hours and manages the selection, training, and supervision of Interns and volunteers for field events and Museum operations.Facility Rental & Event SupportServes as the primary contact and liaison for USA Lacrosse HQ campus rentals and use of Tierney Field. This includes, but is not limited to, schedule coordination, staff scheduling for events, and ensuring all required documents and agreements are completed prior to the event.Works with facilities team to oversee the schedule and coordination of reservations for the USA Lacrosse HQ campus and the National Lacrosse Hall of Fame Museum.Provides operational support and planning for the Events team, National Teams, and any other department hosting an event at USA Lacrosse HQ.Works with the marketing team to develop and deploy ongoing collateral and promotional materials and helps set the strategy to advertise and encourage use and rentals of the USA Lacrosse HQ campus and National Lacrosse Hall of Fame Museum.Creates requests for proposals and negotiates contract/vendor proposals. This includes conducting vendor research and making recommendations as appropriate. Is This You…3 to 5 years of experience in facility management, event planning, and/or sports operations/management; previous experience working with sport teams and knowledge of lacrosse a plus.Superior interpersonal and customer service skills with excellent written and verbal communication skills. Prior experience managing and operating a facility used for event rentals preferred. Enthusiastic go-getter with a "roll up your sleeves" and "get it done" attitude. Intermediate knowledge of Microsoft 365 products, specifically Outlook, Word, Excel, and PowerPoint; experience working with computerized systems (i.e., security technology platforms) and Saleforce a plus. Comfortable managing others and giving directions in an event setting.Strong organizational skills, ability to multi-task, problem solve, and meet required deadlines. Comfortable managing others and giving directions in an event setting. Ability to exercise discretion and understand how to handle confidential information when necessary. Ability to work both independently and as part of a collaborative team in a hybrid (in-office/remote work) environment in a fast-paced, "roll up your sleeves" environment that delivers results. Ability to present a professional and assertive persona to establish relationships, credibility, and trust. Ability to be flexible with your work schedule, including availability to work nights and weekends based on event needs. This will include occasional “on call” hours when an event is happening and may include overnight travel to support USA Lacrosse events. Willingness to learn about the sport of lacrosse and appreciate the need to develop, grow, and fuel the growth of the sport with diversity, equity, and inclusion in mind. Ability to align with USA Lacrosse's Mission, Vision, and Values to support our initiatives and organizational goals. Expected Hours of WorkThis position is generally expected to work Monday through Friday from 8:30am to 5:00pm and occasionally requires longer hours or weekend work as related to events and other business needs. This is a hybrid position and works from the headquarters office in Sparks, MD three (3) days a week with the flexibility to work from home two (2) days a week. Compensation & Benefits OverviewThe base pay range for this position is $62,000 to $72,000 commensurate with experience, plus opportunity for annual incentive pay. USA Lacrosse offers a competitive benefits package including, but not limited to:Medical, Dental, and Vision insurance with multiple options (eligible the first of the month following 30 days of employment). Generous company paid Life and AD&D insurance.Company paid Long Term Disability (LTD) at one year of employment.403(b) retirement plan (eligible immediately upon hire), including a 4% employer contribution after one year of employment. Generous PTO, company paid holidays, bereavement, jury duty, and parental and maternity leave.Additional voluntary insurance options, such as supplemental benefits through Colonial and Nationwide pet insurance.Discounts on USA Lacrosse merchandise. Free onsite gym at HQ office. Free parking.Travel RequirementsTravel may be necessary up to 10% of the time (local, regional). Travel would involve the following mode(s) of travel: car, train, or air. Some out of area and overnight travel may be expected. EEO StatementUSA Lacrosse is an Equal Opportunity Employer committed to providing an environment of mutual respect. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin/ancestry, age, disability, genetic information (including family medical history), political affiliation, military status, veteran status, or any other status/characteristic protected under federal, state, or local law. USA Lacrosse believes diversity and inclusion among our team is critical to our success as an organization, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. WHO IS USA LACROSSEUSA Lacrosse, a 501(c)(3) nonprofit corporation, is a Recognized Sports Organization of the United States Olympic & Paralympic Committee who proudly serves the sport by bringing the energy and excitement of our efforts to players, coaches, and officials every time they step on the field. We collaborate with passionate experts across the sport to create opportunities for people to enjoy the sport, learn about the game, and keep participants safe, ensuring everyone feels welcome. As the National Governing Body of men’s and women’s lacrosse in the United States, we support more than 400,000 members to provide national leadership, structure, and resources to fuel and unify the sport's growth and enrich the experience of its players, coaches, officials, parents, and program leaders. USA Lacrosse believes a diverse team best positions our organization to fulfill its mission. We strive to attract and maintain a team of talented and dedicated professionals who represent the diverse nature of our membership and the national lacrosse community. We are committed to a team culture that ensures everyone feels welcomed, valued, included, and heard.MissionAs the National Governing Body of lacrosse in the United States, USA Lacrosse fuels the growth, enriches the experience, and fields the best National Teams.Core ValuesIf this aligns with who you are and what you are looking for in an organization, keep reading. POSITION SUMMARYUSA Lacrosse is looking for a knowledgeable SR Manager, Facilities & Field Operations to join our team and oversee the daily operations, maintenance, safety, and efficiency of our headquarters facility, ensuring our workplace remains functional, compliant, and aligned with USA Lacrosse’s organizational goals and needs. This critical role manages relationships, budgets, and regulatory requirements while supporting the performance of the building and campus. As a key member of the facilities team, this position manages Tierney Field, ensuring it is a best-in-class facility with a strong emphasis on hospitality, welcoming visitors and providing exceptional customer service.The position also supports revenue generation by promoting and renting Tierney Field and campus facilities for events, partnering with marketing to attract teams and organizations to use USA Lacrosse’s premier campus for their games and events.If you are detail oriented, customer-focused, and experienced in office and/or athletic facility operations, this could be a great opportunity. You will help manage and showcase the home of USA Lacrosse’s National Teams while supporting a safe, efficient, and welcoming environment for employees, athletes, fans, and visitors. A Typical Day Looks Like…Facility & Operations ManagementFacility Rental & Event Support Is This You…Expected Hours of WorkThis position is generally expected to work Monday through Friday from 8:30am to 5:00pm and occasionally requires longer hours or weekend work as related to events and other business needs. This is a hybrid position and works from the headquarters office in Sparks, MD three (3) days a week with the flexibility to work from home two (2) days a week. Compensation & Benefits OverviewThe base pay range for this position is $62,000 to $72,000 commensurate with experience, plus opportunity for annual incentive pay. USA Lacrosse offers a competitive benefits package including, but not limited to:Travel RequirementsTravel may be necessary up to 10% of the time (local, regional). Travel would involve the following mode(s) of travel: car, train, or air. Some out of area and overnight travel may be expected. EEO StatementUSA Lacrosse is an Equal Opportunity Employer committed to providing an environment of mutual respect. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin/ancestry, age, disability, genetic information (including family medical history), political affiliation, military status, veteran status, or any other status/characteristic protected under federal, state, or local law. USA Lacrosse believes diversity and inclusion among our team is critical to our success as an organization, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

General Sports BusinessTeamwork OnlineSr Manager, Facility & Field Operations
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Fredericksburg Nationals

Account Executive, Ticket Sales

Fredericksburg, VA, USPosted 28 Jul 2026

About the Fredericksburg Nationals: The Fredericksburg Nationals, Single-A affiliate of the Washington Nationals, play at Virginia Credit Union Stadium and are known for their vibrant atmosphere and strong community engagement. With a commitment to player development and fan experience, the FredNats have quickly become a staple of the Fredericksburg sports scene. As part of Diamond Baseball Holdings (DBH), the FredNats are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.About Diamond Baseball Holdings:Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together. With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level. Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.The Fredericksburg Nationals are actively seeking an Account Executive to join their highly dynamic Ticket Sales Team. We believe that Ticket Sales is a vital part of our teams' performance, and our Account Executives play a critical role in that success. We are looking for someone who is interested in growing within the sports industry and curious to learn the inner workings of our business at every level. If this sounds like you, then you know Ticket Sales is the best place to start your career. The individual in this position is expected not only to be an exceptional salesperson but also to deliver outstanding customer service to all clients to ensure fan retention and to establish a positive experience with the brand.Essential Duties and ResponsibilitiesRepresent the organization with the utmost professionalism in the communityGenerate new business by prospecting, cold calling, appointments, stadium tours, and attending networking/community eventsRenew all group, hospitality, and season ticket membersWork closely with sales and marketing departments to develop compelling sales programs and components focused on long-term business sustainabilityMaintain a database of contacts and sales progression using tickets.comMeet and/or exceed personal sales goalsMeet and/or exceed daily and weekly outbound call/appointment minimumsContribute to overall operation by “answering the call” when assistance is needed in another area of our operationQualificationsBachelor's Degree or equivalent work experienceMinimum of 6 months of sales or customer service experienceDemonstrate a proven track record in sales and building quality relationships, preferably within the sports industryHave a friendly and professional telephone mannerStrong desire to learn about our business and grow your professional careerAbility to effectively express ideas verbally and in writingPossess a positive attitudeMaintain a flexible work scheduleOther duties as assignedWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.About the Fredericksburg Nationals: The Fredericksburg Nationals, Single-A affiliate of the Washington Nationals, play at Virginia Credit Union Stadium and are known for their vibrant atmosphere and strong community engagement. With a commitment to player development and fan experience, the FredNats have quickly become a staple of the Fredericksburg sports scene. As part of Diamond Baseball Holdings (DBH), the FredNats are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.About Diamond Baseball Holdings:Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together. With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level. Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.The Fredericksburg Nationals are actively seeking an Account Executive to join their highly dynamic Ticket Sales Team. We believe that Ticket Sales is a vital part of our teams' performance, and our Account Executives play a critical role in that success. We are looking for someone who is interested in growing within the sports industry and curious to learn the inner workings of our business at every level. If this sounds like you, then you know Ticket Sales is the best place to start your career. The individual in this position is expected not only to be an exceptional salesperson but also to deliver outstanding customer service to all clients to ensure fan retention and to establish a positive experience with the brand.Essential Duties and ResponsibilitiesQualificationsWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

BaseballTeamwork OnlineAccount Executive, Ticket Sales
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Elevate

Data Analyst

USPosted 28 Jul 2026

ABOUT ELEVATE: Elevate is an award-winning global sports and entertainment agency founded in 2018 and the chosen growth partner for the world’s leading brands, properties, and experience-driven businesses. Through one integrated model, Elevate serves as the trusted advisor for more than 1,000 clients, helping them solve complex challenges and drive business wins.What began in sports has evolved into a platform now serving clients across culture, attractions, culinary, and hotels. Today, Elevate brings operational expertise, data-driven intelligence, and world-class creativity together under one roof.Elevate’s more than 750 employees sit across 14 offices around the world, from North America to Europe to Asia, and speak and write in 17 different languages. For more information, visit us at www.oneelevate.com.Elevate Marketplace is seeking a full-time Data Analyst who will be responsible for providing support to the Data, Pricing, Operations, Sales, and Partner Strategy teams. The Data Analyst will hold a central role in all stages of the data interpretation and strategy processes. Ideal candidates will be able to work in a fast-paced environment and be organized, driven, efficient, and very detail-oriented. Job Responsibilities Include (but are not limited to):Building and executing effective data driven solutions to support partner priorities Obtaining, analyzing, and interpreting historical and current market sales data to provide actionable recommendations to partners Organizing and constructing data conclusions using business intelligence visualizations tools Creating and managing several types of sales and data reports Providing cross-department and organizational support as needed Required Skills/Knowledge· Meticulous attention to detail· Extensive knowledge of the sports landscape· Excellent organizational ability· Excellent time management skills· Strong ability to multitask in a fast-paced environment· Strong analytical and technical skills· Strong interpersonal communication skills· Desire to take initiative and be a self-starter· Ability to effectively work as part of a team and independently· Ability to thrive in a remote environment· Experience with R, Python, or other modeling languages· Experience with Microsoft Office and/or Google Suite· Proven track record of data interpretation and visualization· Knowledge of popular events (Music/Sports/Broadway/Family Shows)· Adaptability to fast changing scenariosRequired Education· Bachelor's degreeOther Information· This role is a full-time remote position· This position may require off-peak work on nights, weekends, and holidays as needed for PST hoursPosition and Benefit Details● Base compensation range of $19.24/hr - $24.04/hr plus discretionary bonus opportunity based on revenue goals and company performance● Medical, Dental, Vision, Life, Short-Term & Long-Term Disability Insurance + FSA, HSA, and more Strong attention to detail required● 401k Employer Match after meeting eligibility requirements● 14 Paid Holidays● Unlimited PTO● Paid Parental LeaveWorking Conditions:Travel Requirements:● Travel will not be frequent but may be required on occasionPhysical Demands:● Extensive work in front of a screen● This position requires sitting for extended periods while using a computer and/or phoneWork Environment:● RemoteThis position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at HR@oneelevate.comWe are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.ABOUT ELEVATE: Elevate is an award-winning global sports and entertainment agency founded in 2018 and the chosen growth partner for the world’s leading brands, properties, and experience-driven businesses. Through one integrated model, Elevate serves as the trusted advisor for more than 1,000 clients, helping them solve complex challenges and drive business wins.What began in sports has evolved into a platform now serving clients across culture, attractions, culinary, and hotels. Today, Elevate brings operational expertise, data-driven intelligence, and world-class creativity together under one roof.Elevate’s more than 750 employees sit across 14 offices around the world, from North America to Europe to Asia, and speak and write in 17 different languages. For more information, visit us at www.oneelevate.com.Elevate Marketplace is seeking a full-time Data Analyst who will be responsible for providing support to the Data, Pricing, Operations, Sales, and Partner Strategy teams. The Data Analyst will hold a central role in all stages of the data interpretation and strategy processes. Ideal candidates will be able to work in a fast-paced environment and be organized, driven, efficient, and very detail-oriented. Job Responsibilities Include (but are not limited to):Required Skills/Knowledge· Meticulous attention to detail· Extensive knowledge of the sports landscape· Excellent organizational ability· Excellent time management skills· Strong ability to multitask in a fast-paced environment· Strong analytical and technical skills· Strong interpersonal communication skills· Desire to take initiative and be a self-starter· Ability to effectively work as part of a team and independently· Ability to thrive in a remote environment· Experience with R, Python, or other modeling languages· Experience with Microsoft Office and/or Google Suite· Proven track record of data interpretation and visualization· Knowledge of popular events (Music/Sports/Broadway/Family Shows)· Adaptability to fast changing scenariosRequired Education· Bachelor's degreeOther Information· This role is a full-time remote position· This position may require off-peak work on nights, weekends, and holidays as needed for PST hoursPosition and Benefit Details● Base compensation range of $19.24/hr - $24.04/hr plus discretionary bonus opportunity based on revenue goals and company performance● Medical, Dental, Vision, Life, Short-Term & Long-Term Disability Insurance + FSA, HSA, and more Strong attention to detail required● 401k Employer Match after meeting eligibility requirements● 14 Paid Holidays● Unlimited PTO● Paid Parental LeaveWorking Conditions:Travel Requirements:● Travel will not be frequent but may be required on occasionPhysical Demands:● Extensive work in front of a screen● This position requires sitting for extended periods while using a computer and/or phoneWork Environment:● RemoteThis position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at HR@oneelevate.comWe are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.

General Sports BusinessTeamwork OnlineData Analyst
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Oak View Group

Food & Beverage Manager | Full-Time | Penn State Performance Dining

University Park, PA, USPosted 28 Jul 2026

OverviewThe Food & Beverage Manager is responsible for overseeing the execution/service of all catered & concessions events. The Food & Beverage Manager must be personable and able to work in an ever-changing fast-paced environment. The Food & Beverage Manager will be responsible for training and developing all service staff. The Food & Beverage Manager must maintain excellent attendance and be available to work events per business need. This role pays an annual salary of $65,000-$75,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until October 23, 2026.ResponsibilitiesOverall management of catering and concessions food and beverage operations, including interviewing, hiring, scheduling, ordering, inventory, labor costs, and equipment maintenance.Ensure legal, efficient, professional, and profitable operation of the venue.Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L financial statements.Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.Responsible for overseeing the serving of meals to guests or directing guests to the buffet line.Responsible for overseeing serving beverages to guests, including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.Responsible for executing all directives stated in all banquet event orders.Responsible for completion and updating of administrative paperwork associated with events, i.e., diagrams, timelines, and side-work assignments.Responsible for ensuring tableware and linens are replaced as necessary.Identify ingredients or explain how various items on the menu are prepared.Assists in setting up banquet functions, including linens, dishware, glassware, and silverware.Responsible for observing guests to respond to any additional requests and determine them before, during, or after the served meal.Maintains sanitation, health, and safety standards in work areas.Show demonstrated ability to meet the company standard for excellent attendance.Assures that the location equipment is operable and clean prior to the start of the event.Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.Leads F&B team with projects including training, inventory, and special events.Leads Concessions Department in supervising outlets when business demands it.Enforces all Oak View Group policies and procedures.Stay up to date with Union Contracts contents.Practices excellent human resources skills regarding employee relations, corrective action, coaching, and counseling employees and completes all necessary HR-related paperwork.All other duties as assigned by the Asst. General Manager and General Manager.QualificationsAssociate's degree in business management or hospitality is preferred, but relevant work experience will be considered.3-5 years of experience working in a management capacity in a high-volume, fast-paced restaurant or catering environment.Experience with union environments is a plus.Capable of operating in Microsoft Office applications, including Excel, Word, and PowerPoint. Ability to manage and supervise the work of others.Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.Ability to work well in a team-oriented, fast-paced, event-driven environment.Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.Ability to handle cash accurately and responsibly.Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.

Full-timeGeneral Sports BusinessTeamwork OnlineFood & Beverage Manager | Full Time | Penn State Performance Dining
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Kroenke Sports & Entertainment

Staff Accountant II

Denver, USPosted 28 Jul 2026

Job Title: Staff Accountant II Department: Arena, Vineyards Business Unit: KSE Location: Denver, CO Reports To: Vineyard Accounting manager Employment Type: Full Time-Salaried-Exempt Supervisor Position: No _____________________________________________________________________________________ Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK’S Sporting Goods Park, the Paramount Theatre, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam. Nature of Work: This position is responsible for a variety of accounting functions under the guidance and supervision of the Accounting Manager. The primary role of the Staff Accountant II will focus on timely and accurate month-end close, maintaining account reconciliations, internal reporting, inventory, and various other projects. Examples of work performed: Record and document the movement of inventoried items and perform monthly inventory reconciliations. Assist with physical inventory counts (at least annually in CA). Administer the revenue recognition process including deferred revenue reconciliations. Record monthly journal entries and accurately reconcile balance sheet accounts. Oversee cash receipts and the payment application process. Ensure timely and accurate reporting for state sales tax returns. Maintain fixed assets subledger. Provide accurate and timely reports to the sales and administrative teams. Manage the collection of cash on bulk-sale contracts with varying contract terms. Record monthly accruals and other projects in conjunction with the financial statements. Complete ad-hoc requests as necessary. This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business needs. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority. Performance Requirements/Skills Excellent written and verbal communication skills with internal and external personnel. Strong attention to detail and analytical skills. Critical thinking skills and intellectual curiosity. Ability to complete tasks in a timely and efficient manner with minimal oversight. Team player willing to take on additional projects as needed. Working Conditions & Physical Demands: Typical Office Conditions Out-of-state travel (1-2 trips/year) Qualifications: 1-3 Years of experience with general ledger accounting (or public accounting). Proficiency in Microsoft Excel and Word is a must. Experience with automation tools is a plus (Macros, Power Automate, AI) CPA designation or working towards a CPA designation is a plus. Compensation Based on qualifications and experience. Base Salary Range $60,000 - $70,000 Benefits Include 12 Paid Company Holidays Health Insurance (Medical, Dental, Vision) Paid Time Off (PTO) Life Insurance Short and Long-term Disability Health Savings Account (HSA) Flexible Spending plans (FSAs) 401K/Employer Match Equal Employment Opportunity Kroenke Sports & Entertainment (KSE) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Job Title: Staff Accountant II Department: Arena, Vineyards Business Unit: KSE Location: Denver, CO Reports To: Vineyard Accounting manager Employment Type: Full Time-Salaried-Exempt Supervisor Position: No _____________________________________________________________________________________ Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK’S Sporting Goods Park, the Paramount Theatre, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam. Nature of Work: This position is responsible for a variety of accounting functions under the guidance and supervision of the Accounting Manager. The primary role of the Staff Accountant II will focus on timely and accurate month-end close, maintaining account reconciliations, internal reporting, inventory, and various other projects. Examples of work performed: Record and document the movement of inventoried items and perform monthly inventory reconciliations. Assist with physical inventory counts (at least annually in CA). Administer the revenue recognition process including deferred revenue reconciliations. Record monthly journal entries and accurately reconcile balance sheet accounts. Oversee cash receipts and the payment application process. Ensure timely and accurate reporting for state sales tax returns. Maintain fixed assets subledger. Provide accurate and timely reports to the sales and administrative teams. Manage the collection of cash on bulk-sale contracts with varying contract terms. Record monthly accruals and other projects in conjunction with the financial statements. Complete ad-hoc requests as necessary. This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business needs. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority. Performance Requirements/Skills Excellent written and verbal communication skills with internal and external personnel. Strong attention to detail and analytical skills. Critical thinking skills and intellectual curiosity. Ability to complete tasks in a timely and efficient manner with minimal oversight. Team player willing to take on additional projects as needed. Working Conditions & Physical Demands: Typical Office Conditions Out-of-state travel (1-2 trips/year) Qualifications: 1-3 Years of experience with general ledger accounting (or public accounting). Proficiency in Microsoft Excel and Word is a must. Experience with automation tools is a plus (Macros, Power Automate, AI) CPA designation or working towards a CPA designation is a plus. Compensation Based on qualifications and experience. Base Salary Range $60,000 - $70,000 Benefits Include 12 Paid Company Holidays Health Insurance (Medical, Dental, Vision) Paid Time Off (PTO) Life Insurance Short and Long-term Disability Health Savings Account (HSA) Flexible Spending plans (FSAs) 401K/Employer Match Equal Employment Opportunity Kroenke Sports & Entertainment (KSE) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

MLSTeamwork OnlineStaff Accountant Ii
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Oak View Group

Operations Manager | Full-Time | VyStar Pavilion

Port Wentworth, GA, USPosted 28 Jul 2026

OverviewThe Operations Manager will manage every aspect of events and operations in the facility from the setup of the event through the end of the event; the position will work with third parties to recruit, train, motivate, and evaluate all operations, parking, and housekeeping staff; coordinate communication between every department and delegate assignments; and be responsible for and ensure overall upkeep of the facility. The position will assist in managing all aspects of both ice rinks, including scheduling staff. This role pays an annual salary of $55,000-$60,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until October 23, 2026.ResponsibilitiesOversee day-to-day building operations, maintenance, and special projects. Plans and coordinates a variety of facility set-ups, including ice hockey matches, youth skates, college hockey, family shows, concerts, comedy shows, parking lot events, sports, and trade show configurations.Manage and develop parking procedures that conform to corporate standards specific to the parking operations.Overseeing part-time operations, parking, and housekeeping staff members for facility setup, events, and breakdown.Oversee facility maintenance program and development of the Computerized Maintenance Management System (CMMS).Oversee all purchases of safety equipment, housekeeping, parking, and operational supplies for third-party vendors.Assist in performing operations department reviews in weekly staff meetings.Develop and maintain working relationships with all departments.Know and guarantee all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations, and emergency procedures are followed.Maintains and oversees departmental equipment; notifies Ice operations manager as additional equipment is needed and schedules services required.Assist in overseeing and monitoring all ice events, conversion, and housekeeping crews; provide team support as required. Ensuring proper scheduling of third-party employees, event setups, and event day operations.Assist event manager with rider specifications, ensuring all setups are completed and set to specifications in data sheets.Investigate, analyze, and resolve operational problems and complaints.Deliver timely and accurate information to operations staff for proper setup and ice maintenance at each facility.Troubleshoot equipment issues, including Zamboni, golf carts, forklifts, floor scrubbers, carpet cleaners, and lawn equipment.Preventative maintenance of Zambonis and blade changes.Oversee all production equipment, including maintenance and repair as necessary.Ensure preventative maintenance of all facility equipment.Oversee event load-ins and load-outs that are typically early in the mornings and/or late into the evening.Works with third-party vendors and operations managers to upkeep star dressing rooms, locker rooms, and painting of interior spaces in the facility.Assist as needed in ice installation, maintenance, operations, parking, and coordination.QualificationsBachelor’s/Technical degree from an accredited college/university/school is preferred.Minimum 3-5+ years’ experience in Arena/Entertainment Venue experience and facility and operations management preferred.Minimum of 2 years’ experience supervising/training personnel.Related experience and/or training in the public assembly industry in a supervisory or management position.Must be able to work a flexible schedule, including early mornings, evenings, weekends, holidays, and an extended number of consecutive days.Proficient knowledge of Windows and Microsoft Office software and standard office equipment, including copiers and fax machines.Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.Knowledge of hockey facilities preferred, including ice installation, Zamboni, and ice edger. Possess demonstrated knowledge of NHL/AHL/ECHL standard rules, regulations, policies, and procedures.Knowledge of operational characteristics of events, including crowd management and control techniques, fire and public safety regulations, and food service practicesKnowledge of parking operations preferred.Production experience involving concert setup, basketball, hockey, and special events preferred.Previous experience operating equipment such as Zambonis, golf carts, pallet jacks, forklifts, boom lifts, scrubbing machines, or other light power-driven equipment.Self-motivated with excellent interpersonal and communications skills.Ability to make management decisions in a fast-paced high-pressure environment with strong attention to detail and organization.Ability to work independently and as part of a team.Ability to follow oral and written instructions and communicate effectively.Ability to organize and prioritize work to meet deadlines.Ability to work effectively under pressure and/or a stringent schedule and produce accurate results.

Full-timeBasketballTeamwork OnlineOperations Manager | Full Time | Vystar Pavilion
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Oak View Group

Premium Service Manager | Full-Time | The Truth - Music Venue

Nashville, TN, USPosted 28 Jul 2026

OverviewThe Premium Service Manager is responsible for overseeing all premium hospitality operations at Truth Music Venue, including VIP clubs, suites, lounges, and other premium seating areas. This position ensures exceptional guest service while managing premium service staff, coordinating event operations, and maintaining company service standards. The Premium Service Manager works closely with the Food & Beverage Director and other venue leaders to deliver a seamless guest experience during concerts, private events, and special functions. This role pays an annual salary of $60,000-$75,000 and is bonus eligible. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until October 30, 2026.ResponsibilitiesManage the day-to-day operations of all premium hospitality areas, including suites, VIP lounges, and club spaces.Lead, train, coach, and supervise premium service staff, including supervisors, servers, bartenders, runners, and support staff.Ensure premium guests receive outstanding service before, during, and after events.Coordinate staffing, scheduling, and floor assignments based on event needs.Conduct pre-event meetings and communicate service expectations to staff.Monitor service throughout events and quickly resolve guest concerns.Work closely with culinary, concessions, and operations teams to ensure smooth event execution.Maintain high standards for food and beverage presentation, cleanliness, and guest experience.Assist with inventory control, ordering, and management of premium service supplies.Ensure compliance with responsible alcohol service policies, health regulations, and company procedures.Help manage labor costs and operate within department budgets.Prepare event reports and communicate operational feedback to leadership.Foster a positive, professional, and team-oriented work environment.Qualifications3-5 years of hospitality or food and beverage management experience, preferably in premium hospitality, entertainment venues, hotels, stadiums, arenas, or catering operations.Previous supervisory or management experience required.Strong leadership and team development skills.Excellent customer service, communication, and conflict-resolution abilities.Experience managing staff in a fast-paced, high-volume environment.Knowledge of food and beverage service standards and responsible alcohol service practices.Strong organizational and time management skills with the ability to manage multiple priorities.Proficiency with Microsoft Office and point-of-sale systems preferred.Ability to work evenings, weekends, holidays, and event schedules.Ability to stand and walk for extended periods and occasionally lift heavy objects.

Full-timeGeneral Sports BusinessTeamwork OnlinePremium Service Manager | Full Time | The Truth Music Venue
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