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VIP Hotels – FIFA World Cup 26™ (All Host Cities)

VIP Hotels – FIFA World Cup 26™ (All Host Cities)Department: Tournament Time Role | EGEmployment Type: Fixed Term ContractLocation: All LocationsDescriptionAt FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Main Activities and ResponsibilitiesThese evergreen roles support VIP Hotel, FIFA Club, Guest Operations, and Leisure Program delivery for the FIFA World Cup 26™ across official Host Cities in the United States, Mexico, and Canada. Final assignment(s) will be determined based on operational needs and candidate availability.FIFA Club Assistant Manager - Role OverviewReporting to the FIFA Club Manager, the FIFA Club Assistant Manager supports daily FIFA Club operations at assigned VIP Hotels, ensuring consistent service delivery, access control, and an exceptional guest experience.Key Responsibilities Support all FIFA Club operations, including desk services, F&B, entertainment, staffing, and access control Implement Guest Management policies and procedures Coordinate guest needs with Guest Operations, Guest Relations, and Executive Office Maintain FIFA Club presentation and readiness throughout operations Prepare daily operational reports and maintain accurate records FIFA Club Coordinator - Role OverviewReporting to the VIP Hotel & Leisure Program Manager, the FIFA Club Coordinator supports frontline FIFA Club operations and guest services.Key Responsibilities Assist with guest greetings, access control, opening/closing duties, and services Maintain awareness of FIFA Club offerings and daily schedules Support discreet security awareness and guest familiarity Coordinate guest needs with Transport, Accommodations, and Guest Relations Adapt to changing schedules and operational requirements Guest Hotel GOP Assistant Manager - Role OverviewReporting to the Guest Hotel Manager, the Guest Hotel GOP Assistant Manager supports hotel-based Guest Operations and VIP hospitality delivery during the tournament.Key Responsibilities Support Guest Hotel operations and integrated event delivery Assist with implementation of V/VIP guest experience concepts Act as secondary contact for infrastructure and guest experience issues Support training programs for staff and volunteers Coordinate suppliers, reporting, and operational planning Guest Hotel GOP Manager - Role OverviewReporting to Central Hotel Operations, the Guest Hotel GOP Manager leads Guest Operations delivery at assigned Guest Hotels.Key Responsibilities Oversee Guest Hotel operations and VIP hospitality programs Lead implementation of guest experience concepts and service standards Serve as primary escalation point for infrastructure and guest issues Manage suppliers, budgets, timelines, and risk Maintain strategic oversight and reporting throughout the tournament Leisure Program Coordinator - Role OverviewReporting to the VIP Hotel & Leisure Program Manager, the Leisure Program Coordinator supports premium leisure activities for priority guest groups.Key Responsibilities Maintain oversight of leisure offerings, schedules, capacities, and itineraries Enter and manage bookings within leisure systems Coordinate with program providers on logistics and guest needs Ensure service delivery aligns with Guest Operations standards Adapt to schedule changes and guest expectations VIP Hotel Coordinator - Role OverviewReporting to the VIP Hotel & Leisure Program Manager, the VIP Hotel Coordinator supports daily VIP Hotel guest services and operations.Key Responsibilities Support welcome desk and FIFA Club guest services Coordinate arrivals, departures, gifts, tickets, and package deliveries Maintain awareness of hotel offerings and schedules Coordinate guest needs with Transport and Accommodations Ensure hotel presentation and service standards are maintained Welcome Desk Coordinator - Role OverviewReporting to the VIP Hotel & Leisure Program Manager, the Welcome Desk Coordinator supports frontline guest engagement at VIP Hotels.Key Responsibilities Assist with guest arrivals, departures, ticket requests, and services Maintain awareness of daily hotel operations and offerings Ensure compliance with Guest Operations policies Coordinate guest needs with Transport and Accommodations Deliver a consistent, welcoming guest experience Locations : Assignments span multiple Host Cities. Not all roles are required in every location.United States: Atlanta, Georgia · Boston, Massachusetts · Dallas, Texas · Houston, Texas · Kansas City, Missouri · Los Angeles, California · Miami, Florida · New York / New Jersey Area · Philadelphia, Pennsylvania · San Francisco, California · Seattle, WashingtonMexico: Guadalajara, Jalisco · Mexico City · Monterrey, Nuevo LeónCanada: Toronto, OntarioYour ProfileEducation & Qualifications Bachelor’s or Master’s degree in Management, Sport Management, Business, Hospitality, Marketing, or Communications Willingness to work non-standard hours, including nights and across time zones Work Experience Manager 5+ years in hospitality, guest operations, or event management Experience managing end-to-end VIP/VVIP hospitality programs Specialist 3+ years in guest operations, hospitality, or event delivery Experience supporting large-scale or international events Coordinator 2+ Years Hospitality and Guest Management Experience, with Operational Experience Experience with reception, customer service, guest operations, and hospitality, as well as related event services; knowledge of its respective methodologies, planning and controlling tools Experience supporting end-to-end V/VIP hospitality programs LanguagesFluent in English. Spanish and/or French proficiency is a plusTechnologyProficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration toolsEqual OpportunitiesFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.These evergreen roles support VIP Hotel, FIFA Club, Guest Operations, and Leisure Program delivery for the FIFA World Cup 26™ across official Host Cities in the United States, Mexico, and Canada. Final assignment(s) will be determined based on operational needs and candidate availability.FIFA Club Assistant Manager - Role OverviewReporting to the FIFA Club Manager, the FIFA Club Assistant Manager supports daily FIFA Club operations at assigned VIP Hotels, ensuring consistent service delivery, access control, and an exceptional guest experience.Key Responsibilities FIFA Club Coordinator - Role OverviewReporting to the VIP Hotel & Leisure Program Manager, the FIFA Club Coordinator supports frontline FIFA Club operations and guest services.Key Responsibilities Guest Hotel GOP Assistant Manager - Role OverviewReporting to the Guest Hotel Manager, the Guest Hotel GOP Assistant Manager supports hotel-based Guest Operations and VIP hospitality delivery during the tournament.Key Responsibilities Guest Hotel GOP Manager - Role OverviewReporting to Central Hotel Operations, the Guest Hotel GOP Manager leads Guest Operations delivery at assigned Guest Hotels.Key Responsibilities Leisure Program Coordinator - Role OverviewReporting to the VIP Hotel & Leisure Program Manager, the Leisure Program Coordinator supports premium leisure activities for priority guest groups.Key Responsibilities VIP Hotel Coordinator - Role OverviewReporting to the VIP Hotel & Leisure Program Manager, the VIP Hotel Coordinator supports daily VIP Hotel guest services and operations.Key Responsibilities Welcome Desk Coordinator - Role OverviewReporting to the VIP Hotel & Leisure Program Manager, the Welcome Desk Coordinator supports frontline guest engagement at VIP Hotels.Key Responsibilities Locations : Assignments span multiple Host Cities. Not all roles are required in every location.United States: Atlanta, Georgia · Boston, Massachusetts · Dallas, Texas · Houston, Texas · Kansas City, Missouri · Los Angeles, California · Miami, Florida · New York / New Jersey Area · Philadelphia, Pennsylvania · San Francisco, California · Seattle, WashingtonMexico: Guadalajara, Jalisco · Mexico City · Monterrey, Nuevo LeónCanada: Toronto, OntarioEducation & QualificationsWork Experience ManagerSpecialistCoordinatorLanguagesTechnologyFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Guest Operations Stadiums – FIFA World Cup 26™ | All Host Cities

Guest Operations Stadiums – FIFA World Cup 26™ | All Host CitiesDepartment: Tournament Time Role | EGEmployment Type: Fixed Term ContractLocation: All LocationsDescriptionAt FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Main Activities and ResponsibilitiesThis is an evergreen position supporting FIFA World Cup 26™ stadium Guest Operations across official Host Cities in the United States, Mexico, and Canada.Final assignment location(s) will be determined based on operational needs, candidate availability, and tournament requirements. Candidates may be considered for one or multiple Host Cities.Guest Operations Stadium Manager - Role DescriptionReporting organizationally to the Central Stadium Operations team, the Guest Operations Stadium Manager will be a key member of the FIFA26 Guest Operations team. This role works in close collaboration with Safety & Security, Venue Management, Hospitality, Guest Relations, and other key stakeholders responsible for delivering VVIP/VIP operations at the assigned stadium.The main responsibilities and oversight of the Guest Operations Stadium Manager include: Oversee and implement all VVIP/VIP Guest Operations at the stadium during tournament time, maintaining full visibility of daily activities Establish and implement Guest Operations policies and procedures, ensuring compliance with national protocols for Heads of State and government officials, where applicable Lead the onsite Guest Operations Program (GOP) team through training, guidance, escalation, and reporting to GOP Central Act as the local Guest Operations representative, coordinating operational decisions with other functional areas onsite (e.g., security, access control, hospitality, transport, signage, IT, cleaning & waste) Provide operational leadership and decision-making authority for all Guest Operations personnel, including tournament staff, venue staff, volunteers, and suppliers, in alignment with FIFA standards Ensure readiness of Guest Operations areas (lounges, access control points, signage, wayfinding) prior to the tournament and on a match-by-match basis Lead authority pre-visits alongside the Protocol Officer, gathering requirements and coordinating operational needs (e.g., parking, accreditations, entourage passes) Implement and follow the Site Operations Plan (SOP) in collaboration with FIFA Guest Operations, communicating details and exceptions to the onsite team as needed Communicate anticipated VVIP/VIP guest volumes and high-profile attendees (e.g., legends, dignitaries, celebrities) ahead of each match to Venue Management and Security Coordinate logistical requirements across all relevant stakeholders Support agreed guest management and protocol service levels across all operational partners Monitor, escalate, and support resolution of risks or issues impacting VVIP/VIP operations Prepare and deliver daily operational reports to the Central Guest Operations team Support post-tournament reporting, debriefs, and after-action reviews, ensuring feedback is captured to support continuous improvement VVIP Lounge Manager - Role DescriptionReporting organizationally to the Guest Operations Stadium Manager, the VVIP Lounge Manager will be a key member of the FIFA26 Guest Operations team. This role works closely with Hospitality, Guest Relations, Venue Management, and other key stakeholders responsible for delivering a world-class VVIP/VIP lounge experience at the assigned stadium.The main responsibilities and oversight of the VVIP Lounge Manager include: Lead the on-site execution of the V/VIP lounge guest experience, including branding, entertainment, staffing, and decor. Oversee guest management and ensure protocol service levels are met a agreed between all stakeholders. Ensure the delivery of exceptional, world-class hospitality service to all guests. Monitor hospitality suppliers to ensure quality, budget compliance, and risk management. Address and escalate queries related to stadium infrastructure and technical aspects of guest areas. Manage VIK sponsor needs and ensure implementation aligns with agreed plans. Support world-class training programs focused on delivering exceptional customer service. Participate in planning meetings, provide updates, and prepare documents to support guest experience initiatives. Fill in the required reports and escalate necessary issues to the central team Ensure successful knowledge sharing and post-event debriefing for Guest Operations LocationThis role supports stadium operations across multiple FIFA World Cup 26™ Host Cities. Not all roles will be required in every Host City.Current Host Cities include, but are not limited to:United States: Atlanta, Georgia · Boston, Massachusetts · Dallas, Texas · Houston, Texas · Kansas City, Missouri · Los Angeles, California · Miami, Florida · New York / New Jersey Area · Philadelphia, Pennsylvania · San Francisco, California · Seattle, WashingtonMexico: Guadalajara, Jalisco · Mexico City · Monterrey, Nuevo LeónCanada: All positions have been filled. Your ProfileEducation & Qualifications Bachelor’s or Master’s degree in Sport Management, Business, Hospitality, or Event Management Postgraduate education focused on International Organizations or Sport Management preferred, but not required Work Experience Minimum 5 years of experience in Guest Operations, Event Services, or Hospitality, including project management experience Extensive knowledge of stadium operations, guest services, hospitality, and large-scale event delivery Proven experience managing end-to-end VVIP/VIP hospitality programs at major sporting or international events LanguagesFluent in English. Spanish and/or French proficiency is a plusTechnologyProficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration toolsEqual OpportunitiesFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.This is an evergreen position supporting FIFA World Cup 26™ stadium Guest Operations across official Host Cities in the United States, Mexico, and Canada.Final assignment location(s) will be determined based on operational needs, candidate availability, and tournament requirements. Candidates may be considered for one or multiple Host Cities.Guest Operations Stadium Manager - Role DescriptionReporting organizationally to the Central Stadium Operations team, the Guest Operations Stadium Manager will be a key member of the FIFA26 Guest Operations team. This role works in close collaboration with Safety & Security, Venue Management, Hospitality, Guest Relations, and other key stakeholders responsible for delivering VVIP/VIP operations at the assigned stadium.The main responsibilities and oversight of the Guest Operations Stadium Manager include: VVIP Lounge Manager - Role DescriptionReporting organizationally to the Guest Operations Stadium Manager, the VVIP Lounge Manager will be a key member of the FIFA26 Guest Operations team. This role works closely with Hospitality, Guest Relations, Venue Management, and other key stakeholders responsible for delivering a world-class VVIP/VIP lounge experience at the assigned stadium.The main responsibilities and oversight of the VVIP Lounge Manager include: LocationThis role supports stadium operations across multiple FIFA World Cup 26™ Host Cities. Not all roles will be required in every Host City.Current Host Cities include, but are not limited to:United States: Atlanta, Georgia · Boston, Massachusetts · Dallas, Texas · Houston, Texas · Kansas City, Missouri · Los Angeles, California · Miami, Florida · New York / New Jersey Area · Philadelphia, Pennsylvania · San Francisco, California · Seattle, WashingtonMexico: Guadalajara, Jalisco · Mexico City · Monterrey, Nuevo LeónCanada: All positions have been filled. Education & QualificationsWork Experience LanguagesTechnologyFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Recruitment Manager, FIFA World Cup 2026 - Mexico City

Recruitment Manager, FIFA World Cup 2026 - Mexico CityDepartment: FWC26 Corporate StaffEmployment Type: Fixed Term ContractLocation: Mexico CityReporting To: Ebonee BradleyDescriptionAt FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. THE POSITION - 6 Month Contract Temporary Reporting organizationally to the Head of Recruiting, the Recruitment Manager will play a critical and high-impact role in driving large-scale workforce hiring and operational readiness for the FIFA World Cup 2026™. This is an extremely high-volume and high-intensity position — not a traditional recruitment role — requiring exceptional organization, resilience, and the ability to manage multiple complex projects simultaneously. The Recruitment Manager will not only facilitate full-cycle recruitment but also lead and execute various workforce-related initiatives that involve filling hundreds of positions across multiple workforce types, each with unique processes, systems, and compliance requirements. This role demands strong project management capabilities, meticulous attention to detail, and the ability to maintain accuracy and efficiency while operating under significant pressure and evolving deadlines. We are seeking self-starters and proactive leaders who can navigate challenges, adapt quickly, and push critical objectives to completion on time. The ideal candidate will thrive in ambiguity, possess strong leadership and problem-solving skills, and demonstrate the ability to build, refine, and scale processes to meet the operational needs of a global event. This is a dynamic, hands-on role that requires balancing high-volume recruitment with strategic workforce execution — managing competing priorities, coordinating across functions, and ensuring delivery excellence for one of the largest sporting events in history. This will be a 6-month temporary contract role.The main responsibilities and oversights of the Recruitment Specialist for the FIFA World Cup 26™ include: Lead end-to-end recruitment processes, from initial talent sourcing and screening to selection and offer negotiation, ensuring a seamless experience for both candidates and hiring managers. Must be comfortable with a high-volume requisition load (150-250 roles at a time). Strong knowledge of modern Project Management tools, Applicant Tracking Systems, and HR technologies used to attract, nurture and manage a pipeline of talent and Onboarding of all candidates. Demonstrated ability to project manage, prioritize effectively, and work independently. Monitor recruitment metrics (e.g., candidate quality, source effectiveness, time to fill) and use data to drive continuous improvement Execute recruitment strategies for high-volume, tournament-time roles and niche skill sets, building a strong pipeline of candidates for specialized roles in an ever-evolving environment. Transition seamlessly from recruitment responsibilities to operational support during tournament events, assisting with staff mobilization and management as required. Collaborate with HR and workforce teams to adapt recruitment processes to meet high-intensity, time-sensitive tournament requirements, ensuring rapid deployment of personnel across venues. Coordinate with other operational teams to ensure that recruitment aligns with logistical and staffing needs during tournament phases, providing a proactive approach to personnel planning. YOUR PROFILE ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control. INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Education & Qualifications Bachelor’s Degree (or equivalent) in Human Resources, or related field preferred. Work Experience Minimum of 5-7 years of experience in a Talent Acquisition or HR/Workforce function. Strong organizational and analytical skills. Deep knowledge of modern CRM, Applicant Tracking Systems, and technologies used to attract, nurture and manage a pipeline of talent. Demonstrated ability to project manage, prioritize effectively, manage deadlines, and work independently. Ability to provide examples where excellent client service skills and the capacity to facilitate the needs of multiple business units has served you well in your career to date. Demonstrated ability to drive projects forward with minimal oversight, requiring a self‑motivated and self‑directed approach to work. Strong communication skills, both written and verbal. Expertise in using various social media platforms to advance traction on sourcing of key roles. Demonstrable adaptability and examples of where you’ve acted as a facilitator and/or negotiator. Experience working within a multicultural and or multinational organisation preferred. LanguagesFluent in English. Spanish and/or French proficiency is a plus. TechnologyHighly organized with proven ability to manage complex documentation and large-scale data tracking. Proficient in MS Office Suite (Excel, Word, PowerPoint, Visio & Project), as well as planning software, online collaboration tools, Applicant Tracking Systems (ATS), HRIS platforms, and project management systems. Strong capability to maintain accurate records, ensure data integrity, and coordinate multiple workflows simultaneously in a high-volume recruitment environment. At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. Reporting organizationally to the Head of Recruiting, the Recruitment Manager will play a critical and high-impact role in driving large-scale workforce hiring and operational readiness for the FIFA World Cup 2026™. This is an extremely high-volume and high-intensity position — not a traditional recruitment role — requiring exceptional organization, resilience, and the ability to manage multiple complex projects simultaneously. The Recruitment Manager will not only facilitate full-cycle recruitment but also lead and execute various workforce-related initiatives that involve filling hundreds of positions across multiple workforce types, each with unique processes, systems, and compliance requirements. This role demands strong project management capabilities, meticulous attention to detail, and the ability to maintain accuracy and efficiency while operating under significant pressure and evolving deadlines. We are seeking self-starters and proactive leaders who can navigate challenges, adapt quickly, and push critical objectives to completion on time. The ideal candidate will thrive in ambiguity, possess strong leadership and problem-solving skills, and demonstrate the ability to build, refine, and scale processes to meet the operational needs of a global event. This is a dynamic, hands-on role that requires balancing high-volume recruitment with strategic workforce execution — managing competing priorities, coordinating across functions, and ensuring delivery excellence for one of the largest sporting events in history. This will be a 6-month temporary contract role.The main responsibilities and oversights of the Recruitment Specialist for the FIFA World Cup 26™ include: ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control. INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Education & Qualifications Work ExperienceLanguagesTechnology

FIFA Fan Festival™ Venue Manager, FIFA World Cup 26™ | All Host Cities

FIFA Fan Festival™ Venue Manager, FIFA World Cup 26™ | All Host CitiesDepartment: Tournament Time Role | EGEmployment Type: Fixed Term ContractLocation: All LocationsReporting To: Head of Fifa Fan FestivalDescriptionAt FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Main Activities and ResponsibilitiesReporting organizationally to the Head of FIFA Fan Festival™ – [Host Country Specific], the FIFA Fan Festival™ Venue Manager will play a key role in the delivery of the FIFA Fan Festival™ at the assigned Host City venue. Working in close collaboration with the FIFA Fan Festival™ Core Project Team, key stakeholders in Zurich, and local operational leads, this role will ensure the event is implemented in full alignment with FIFA standards, requirements, and the FIFA Fan Festival™ Event Manual. The FIFA Fan Festival™ Venue Manager is a senior event specialist with extensive experience managing complex, multi-stakeholder live events. The role requires broad operational understanding and proven experience across the following key areas of responsibility: Areas of Responsibility: General Event Oversight Venue Set-Up and Infrastructure Marketing, Branding, and Communications Entertainment and Stage Programming Food & Beverage (F&B) FIFA Assets and Partner Integration Reporting and Information Flow Task & Duties:The main responsibilities and oversights of the FIFA Fan Festival™ Venue Manager for the FIFA World Cup 26™ include: Represent FIFA on-site as the lead point of contact for the FIFA Fan Festival™ venue Oversee and ensure compliance with all rights, obligations, and requirements defined in the Host City Agreement, FIFA Fan Festival™ Event Manual, and associated documentation Monitor, report, and support the Host City organizing team in all operational matters throughout assembly, event, and dismantling phases. Facilitate integration of FIFA assets, branding, entertainment, content production, and Commercial Partner activities. Ensure clear and timely communication between FIFA, the Host City, service providers, and FIFA’s Commercial Partners and Licensees. Participate in daily coordination meetings with all relevant stakeholders, including Host City representatives, agencies, and partner teams. Identify, escalate, and assist in resolving on-site operational issues in coordination with the FIFA Fan Festival™ Project Team. Ensure consistency in visitor experience, brand application, and stakeholder integration across all event areas. Oversee and coordinate the work of any assigned FIFA Fan Festival™ Deputy Venue Managers or Coordinators. Deliver comprehensive daily reporting and updates to the FIFA Fan Festival™ Head of Country and Core Team. Your ProfileEducation & QualificationsBachelor’s degree or equivalent higher education in Event Management, Live Entertainment, Production, or a related field. Work Experience Minimum 8 years of experience managing large-scale live entertainment events, festivals, or concerts, ideally at an international level. Proven ability to operate in complex stakeholder environments involving government, sponsors, agencies, and media. Demonstrated experience in multi-disciplinary event oversight (production, logistics, broadcast, partnerships rights delivery, fan experience). Familiarity with large temporary venue build-outs and multi-day programming structures. Strong technical understanding of event infrastructure (staging, lighting, sound, screens, broadcast integration). Experience leading operational teams through high-pressure, time-critical environments. The role prioritizes operational excellence and hands-on experience in delivering large-scale public events with focus on entertainment, culture and lifestyle. Languages Fluent English (written and spoken) required. (understanding of French & Spanish considered an asset) Fluent in Spanish when applying for Mexico (proficient also in English) Technology Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools Equal OpportunitiesFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Reporting organizationally to the Head of FIFA Fan Festival™ – [Host Country Specific], the FIFA Fan Festival™ Venue Manager will play a key role in the delivery of the FIFA Fan Festival™ at the assigned Host City venue. Working in close collaboration with the FIFA Fan Festival™ Core Project Team, key stakeholders in Zurich, and local operational leads, this role will ensure the event is implemented in full alignment with FIFA standards, requirements, and the FIFA Fan Festival™ Event Manual. The FIFA Fan Festival™ Venue Manager is a senior event specialist with extensive experience managing complex, multi-stakeholder live events. The role requires broad operational understanding and proven experience across the following key areas of responsibility: Areas of Responsibility: Task & Duties:The main responsibilities and oversights of the FIFA Fan Festival™ Venue Manager for the FIFA World Cup 26™ include:Education & QualificationsWork Experience Languages Technology FIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

General Marketing Graduate

Head Of Influencer Marketing

Government Relations Onsite Lead – FIFA World Cup 26™ | All Host Cities

Government Relations Onsite Lead – FIFA World Cup 26™ | All Host CitiesDepartment: Tournament Time Role | EGEmployment Type: Fixed Term ContractLocation: All LocationsDescriptionAt FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Main Activities and ResponsibilitiesThe Stadium Government Lead will be a key member of the FIFA World Cup 26 Government Engagement team and will work in close collaboration with government entities and other key individuals responsible for delivering seamless government engagement and protocol operations for the FIFA World Cup 2026. This position requires passionate, skilled, and committed professionals to deliver extraordinary experiences. This role will be responsible for supporting the Director of Government Relations in the delivery of the overall project, including: Assist the Government Relations team in executing a comprehensive government relations game-day strategy for the tournament, ensuring close coordination with Host City Committees, elected officials, stakeholders, and internal departments. Serve as the primary point of contact for key high-ranking federal, state, and local dignitaries attending matches at the assigned stadium, ensuring smooth coordination and communication. Coordinate with the Guest Operations team to implement high-level protocol services for key governmental and diplomatic guests. Work closely with the Safety & Security team to facilitate government official arrivals, stadium access, and escorted movements, ensuring alignment with security protocols. Oversee logistics and operational planning related to government relations projects at the assigned tournament venue. Other duties as assigned. Your ProfileEducation & Qualifications University degree in appropriate subject (or adequate training/vocational education). Solution oriented with a strong attention to detail. Exceptional communication and organisational skills. Positive attitude, patience and persistence. Sound judgement and ability to prioritize tasks. Experience in a fast-paced environment. Work Experience Minimum 3-4 years experience in government relations, stakeholder management, principal support, or other roles working with senior officials. Experience supporting public engagement plans or communications campaigns. Preferred background in staffing or managing officials. Knowledge of event planning and event project management processes. Awareness of the development and integration of outreach and amplification plans. Strong ability to multi-task and ensure communication with multiple stakeholders. Language Fluent in English (required) Spanish and/or French proficiency (strong plus) Additional languages beneficial for dignitary interaction. Technology Proficient in Microsoft Office Suite (Teams, Outlook, Excel, Word, PowerPoint). Able to manage digital briefing files, schedules, operational plans, and communication tools. Equal OpportunitiesFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.The Stadium Government Lead will be a key member of the FIFA World Cup 26 Government Engagement team and will work in close collaboration with government entities and other key individuals responsible for delivering seamless government engagement and protocol operations for the FIFA World Cup 2026. This position requires passionate, skilled, and committed professionals to deliver extraordinary experiences. This role will be responsible for supporting the Director of Government Relations in the delivery of the overall project, including: Education & QualificationsWork ExperienceLanguageTechnologyFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Hospitality Management & Venue Operations– FIFA World Cup 26™ | All Host Cities

Hospitality Management & Venue Operations– FIFA World Cup 26™ | All Host CitiesDepartment: Tournament Time Role | EGEmployment Type: Fixed Term ContractLocation: All LocationsDescriptionAt FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Main Activities and ResponsibilitiesThe Hospitality Management & Venue Operations evergreen role consolidates responsibilities across all hospitality operations roles—including operational coordinators, infrastructure coordinators, stakeholder services assistants, and stakeholder services venue managers—to form one comprehensive position responsible for delivering the full FIFA World Cup 2026™ Hospitality Programme inside stadium venues. The main responsibilities include:Hospitality Venue Operations Support and manage the delivery of the FIFA Hospitality Programme at the assigned stadium. Ensure Hospitality areas (lounges, suites, VIK areas, Affiliate spaces, infrastructure zones) are fully ready and operational for matchday (MD). Conduct pre-match checks for readiness, cleanliness, signage, catering logistics, and brand compliance. Oversee matchday infrastructure, setup, teardown, and Supplier/On Location coordination. Manage hospitality-related issues during MD operations and escalate as appropriate. Hospitality Programme Coordination Maintain operational alignment between FIFA, Host Cities, stadium operations, On Location, and all involved Functional Areas. Support development and validation of hospitality operational plans and MD strategies to ensure high-quality guest experience. Coordinate handover and hand-back of Hospitality facilities between the stadium and the Official Hospitality Provider. Support preparation of operational documents, briefings, post-match reports, and end-of-tournament final reports. Infrastructure Oversight & Technical Services Coordinate with Functional Areas providing infrastructure support: -Cleaning & Waste -Security -Signage -Power & IT -Transport -TV/Broadcast -Catering Logistics Validate and oversee on-site direction signage for Hospitality spaces. Support mapping and managing logistics routes, especially for catering and sensitive movements. Ensure all technical and infrastructure issues are addressed promptly to avoid operational disruption. Stakeholder & Affiliate Hospitality Management Support or lead the delivery of the FIFA Affiliates Hospitality Programme (Commercial Partners, Licensees, Media Partners, Host Cities). Act as main or secondary point of contact for Affiliates within the venue on all Hospitality matters. Conduct familiarization tours for Affiliates and verify operational readiness for their activities. Ensure all Affiliate spaces are set up per guidelines and fully cleared of branding and equipment ahead of each match. Guarantee consistent service quality across all matches for Affiliates Hospitality. Accreditation, Access & Guest Movement Ensure Affiliate teams, suppliers, and staff are appropriately accredited. Oversee the distribution and management of upgrade passes for Affiliates. Monitor VIP/VVIP movements for Affiliates and coordinate with Guest Operations on routing and access needs. VIK Management & Brand Compliance Conduct VIK (Value-in-Kind) checks and counts with On Location after each match. Ensure brand exposure and Affiliate commercial rights are implemented according to guidelines and clean-site obligations. Volunteer & Workforce Management Manage Hospitality volunteers assigned to both general Hospitality and Affiliate operations. Coordinate volunteer deployment, break schedules, readiness checks, and operational equipment distribution. Support inclusion training and operational briefings to ensure service excellence and readiness. Meetings, Reporting & Cross-Functional Communication Attend Hospitality Team Daily Meetings and Affiliate-specific daily meetings with On Location. Keep minutes, share key updates with the Hospitality HQ, and report operational issues promptly. Support preparation of daily reports to Hospitality Central Team. Prepare and support end-of-tournament reporting, including operational insights, VIK summaries, stakeholder feedback, and recommendations. Your ProfileEducation & Qualifications Bachelor’s degree in Hospitality Management, Event Management, Sports Management, Operations, Business Administration, or related field preferred. Equivalent experience in premium hospitality, venue operations, or large-scale event delivery will be considered. Work Experience Experience in stadium hospitality, premium guest services, or luxury event operations. Experience coordinating with suppliers, hospitality operators, or commercial partners. Background managing volunteers and working in large-scale event settings. Experience handling operational and infrastructure processes in fast-paced environments. Familiarity with brand management, VIK processes, and commercial obligations is advantageous. Language Fluent in English (required) Spanish and/or French proficiency strongly preferred Technology Strong proficiency with Microsoft Office Suite (Teams, Word, Excel, PowerPoint). Ability to manage digital accreditation platforms, operational dashboards, reporting tools, and venue documentation. Comfortable with communication tools, e-filing systems, and operational templates. Equal OpportunitiesFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.The Hospitality Management & Venue Operations evergreen role consolidates responsibilities across all hospitality operations roles—including operational coordinators, infrastructure coordinators, stakeholder services assistants, and stakeholder services venue managers—to form one comprehensive position responsible for delivering the full FIFA World Cup 2026™ Hospitality Programme inside stadium venues. The main responsibilities include:Hospitality Venue Operations Hospitality Programme Coordination Infrastructure Oversight & Technical Services -Cleaning & Waste -Security -Signage -Power & IT -Transport -TV/Broadcast -Catering Logistics Stakeholder & Affiliate Hospitality Management Accreditation, Access & Guest Movement VIK Management & Brand Compliance Volunteer & Workforce Management Meetings, Reporting & Cross-Functional Communication Education & QualificationsWork ExperienceLanguageTechnologyFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Stadium Entertainment Production and Content Management – FIFA World Cup 26™ | All Host Cities

Stadium Entertainment Production and Content Management – FIFA World Cup 26™ | All Host CitiesDepartment: Tournament Time Role | EGEmployment Type: Fixed Term ContractLocation: All LocationsDescriptionAt FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Main Activities and ResponsibilitiesReporting organisationally to the Head of Event Production, the Stadium Entertainment Production and Content Management evergreen role consolidates responsibilities across all content, production, and systems-integration functions within the FIFA26 Events & Entertainment (EET) team. These positions support the planning, creation, approval, delivery, and technical integration of stadium entertainment content across all 16 FIFA World Cup 26™ stadiums and the International Broadcast Center (IBC). This evergreen role group collaborates closely with EET internal departments, HBS, production vendors, technical suppliers, stadium control room teams, and FIFA Functional Areas to ensure high-quality, timely, and accurate content delivery for stadium entertainment, pre-match ceremonies, awards presentations, in-venue show elements, and broadcast-integrated content. The scope includes management of 45,000+ content files, stadium technical integrations, quality control, scheduling, match-day delivery, and real-time troubleshooting to guarantee a seamless fan and broadcast experience. Content Coordination & File Management (Content Coordinator / Content Manager) Assist or lead the coordination, tracking, and delivery of: -Stadium Entertainment, Pre-Match Ceremony, Trophy & Awards content (~30,000 files). -FIFA Functional Area (FA) content for all stadiums (~15,000 files). Manage or maintain content tracking documents for all 16 stadiums. Coordinate content updates, version control, and distribution schedules. Liaise with stadium teams to confirm file reception and completion of match-by-match checklists. Support quality control and approvals across all venue content. IBC Production Workflow Management (Production & Content Coordinator / Content Producer) Serve as final checkpoint at the IBC before content is dispatched to stadiums. Conduct thorough quality checks, including: -Visual QC -Audio level corrections -Naming & metadata alignment with stadium naming convention Manage approvals with the Content Manager or designated reviewer. Coordinate IBC staffing schedules with HBS. Oversee workflow and productivity of IBC edit suites, editors, associate producers, and graphics specialists. Publish cue sheets and disseminate updates to broader Functional Areas. Ensure all content delivered to stadiums aligns with deadlines and production schedules. Creative Development & On-Site Production (Content Producer) Produce, edit, and refine motion graphics and video content for stadium displays. Manage creative direction from the Content Manager and lead day-to-day execution with editors. Perform real-time adjustments for live environments and last-minute changes. Guarantee quality control of graphics, animations, and video elements. Stadium Entertainment Production Oversight (Production Manager) Support stadium-by-stadium production management and planning. Coordinate scheduling for stadium control room teams. Manage Stadium Entertainment production overlays and staffing plans. Develop and distribute Venue Production Briefs. Coordinate production integration with EMCs (Event Management Companies) and Technical Suppliers. Track stadium space allocations, FF&E requests, Talent-related production needs, and additional technical equipment installations (PMC & INF). Support administration of all stadium production schedules and documentation. Stadium Technical Systems Integration (Stadium Systems Integration Manager) Create INF Stadium Technical Guides. Manage stadium setup for: -AV/Staging vendor installation -Control room configuration -Technical overlays -In-stadium comms setup -Stage/performance space integration -Camera positions -JBT installations -Gap cabling requirements Coordinate BIM360 updates and TEAP stadium technical requirements. Ensure integration of technical systems between stadiums, IBC, staging suppliers, and performance spaces. Lead planning for talent AV, backline riders, and staging requirements. Your ProfileEducation & Qualifications Bachelor’s degree in Media Production, Film, Communications, Live Event Production, Entertainment Technology, or a related field preferred. Equivalent experience in large-scale sporting or entertainment events will be considered. Work Experience Experience in stadium entertainment, large-scale live events, or broadcast production. Background in content creation, digital media, technical systems, or live event operations. Experience working across multiple venues or multi-stakeholder environments preferred. Proven ability to manage large volumes of content and complex workflows. Language Fluent in English (required) Spanish and/or French proficiency strongly preferred. Technology Adobe Creative Suite (Premiere Pro, After Effects, Photoshop) Video editing, motion graphics, and file preparation tools Digital asset management platforms Content distribution / digital signage systems Monday.com and project management tools Understanding of video/audio transmission, signal routing, and network infrastructure Familiarity with stadium control room systems, LED board playback, and integrated show control platforms is an advantage. Equal OpportunitiesFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Reporting organisationally to the Head of Event Production, the Stadium Entertainment Production and Content Management evergreen role consolidates responsibilities across all content, production, and systems-integration functions within the FIFA26 Events & Entertainment (EET) team. These positions support the planning, creation, approval, delivery, and technical integration of stadium entertainment content across all 16 FIFA World Cup 26™ stadiums and the International Broadcast Center (IBC). This evergreen role group collaborates closely with EET internal departments, HBS, production vendors, technical suppliers, stadium control room teams, and FIFA Functional Areas to ensure high-quality, timely, and accurate content delivery for stadium entertainment, pre-match ceremonies, awards presentations, in-venue show elements, and broadcast-integrated content. The scope includes management of 45,000+ content files, stadium technical integrations, quality control, scheduling, match-day delivery, and real-time troubleshooting to guarantee a seamless fan and broadcast experience. Content Coordination & File Management (Content Coordinator / Content Manager) -Stadium Entertainment, Pre-Match Ceremony, Trophy & Awards content (~30,000 files). -FIFA Functional Area (FA) content for all stadiums (~15,000 files).IBC Production Workflow Management (Production & Content Coordinator / Content Producer) -Visual QC -Audio level corrections -Naming & metadata alignment with stadium naming convention Creative Development & On-Site Production (Content Producer) Stadium Entertainment Production Oversight (Production Manager) Stadium Technical Systems Integration (Stadium Systems Integration Manager) -AV/Staging vendor installation -Control room configuration -Technical overlays -In-stadium comms setup -Stage/performance space integration -Camera positions -JBT installations -Gap cabling requirementsEducation & QualificationsWork ExperienceLanguageTechnologyFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

FIFA Fan Operations™ – FIFA World Cup 26™ | All Host Cities

FIFA Fan Operations™ – FIFA World Cup 26™ | All Host CitiesDepartment: Tournament Time Role | EGEmployment Type: Fixed Term ContractLocation: All LocationsReporting To: Angela McguireDescriptionAt FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Main Activities and ResponsibilitiesReporting organisationally to the FIFA Fan Operations Venue Lead, the Venue Coordinator will be a key member of the FIFA26 Fan Operations team, and work in close collaboration with the FIFA Headquarters and other key individuals responsible for delivering a positive fan experience.The main responsibilities and oversights of the Venue Coordinator for the FIFA World Cup 26™ include: Serve as a point of contact for the FIFA Fan Operations Venue Lead on all Fan Services Operations Manage the Gate Supervisors ensuring they are briefed, and have the operational equipment required Responsible for the deployment, briefing and overall management of the Fan Operations volunteers Ensure that critical event and venue information is available to fans and staff through multiple channels Coordinate with Audio Descriptive Commentators Oversight of the Restricted Item Storages located across the stadium Work alongside the Accessibility team to ensure all mobility and accessible services are delivered to a high standard Responsible for the maintenance and deployment of company assets and equipment Collaborate with other departments to identify and solve any potential issues Other duties as assigned by Fan Operations Venue Lead Your ProfileEducation & Qualifications Bachelor’s degree Strong problem-solving skills with the ability to make decisions quickly and willing to address potential issues proactively Ability to use complex communication pathways to quickly access resources Effective interpersonal skills with the ability to build and maintain professional relationships across diverse teams and partners Ability to pivot your work in response to dynamic environment with rapidly changing situations Work Experience 3+ years of experience in event management and/or operations roles Experience working and collaborating with large teams Public speaking experience Leadership experience, specifically with part time staff and/or volunteers a plus Languages Fluent in English. Spanish and/or French proficiency is a plusTechnologyProficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration toolsEqual OpportunitiesFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Reporting organisationally to the FIFA Fan Operations Venue Lead, the Venue Coordinator will be a key member of the FIFA26 Fan Operations team, and work in close collaboration with the FIFA Headquarters and other key individuals responsible for delivering a positive fan experience.The main responsibilities and oversights of the Venue Coordinator for the FIFA World Cup 26™ include: Education & QualificationsWork ExperienceLanguagesTechnologyFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Ticketing Stadium Operation and Ticketing Electronic Access Control – FIFA World Cup 26™ (All Host Cities)

Ticketing Stadium Operation and Ticketing Electronic Access Control – FIFA World Cup 26™ (All Host Cities)Department: Tournament Time Role | EGEmployment Type: Fixed Term ContractLocation: All LocationsDescriptionAt FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Main Activities and ResponsibilitiesThe Ticketing Systems & Stadium Operations workforce is responsible for delivering all operational, technical, and customer-facing ticketing services across Host Cities and World Cup stadiums. This posting covers the following baby roles under the Ticketing functional area: Electronic Access Control Specialist Ticketing Stadium Assistant Manager These roles work in collaboration with Ticketing HQ, Stadium Management, Technology teams, Guest Services, Security (SEC), Venue Management, and other functional areas to ensure seamless delivery of ticketing operations, infrastructure, technology readiness, and premium customer experience for all FIFA World Cup 26™ spectators and stakeholders. Stadium Ticketing Operations (Assistant Manager)The Ticketing Stadium Operations workforce is responsible for delivering all operational, technical, and customer-facing ticketing services across Host Cities and World Cup stadiums. The main responsibilities include: Lead or support the full delivery of stadium ticketing operations at assigned FIFA World Cup 26™ competition venues. Conduct all pre-tournament infrastructure, hardware, overlay, technology, and equipment setup and testing. Validate stadium seating maps vs ticketing system (seat kills, obstructed views, flows, ADA plans, signage accuracy). Execute matchday and non-matchday ticketing operations, including Ticket Offices, Ticket Resolution Points, Guest Service locations, and turnstiles. Manage and deliver training for all ticketing staff, including volunteers, resolution assistants, turnstile operators, and dependent FAs (SEC, FAO, etc.). Provide world-class customer service for all spectators, guests, affiliates, and partners. Complete all pre-match and post-match operational reporting and documentation. Serve as escalation point for matchday ticketing challenges, system issues, and customer matters. Liaise with Ticketing HQ to ensure alignment on operations, reporting, and incident management. Deputize for the Stadium Ticketing Manager (Assistant Manager role). Electronic Access Control Operations (EAC Specialist)The Electronic Access Control (EAC) workforce is responsible for ensuring the successful delivery, readiness, and live operation of the access control systems at the respective World Cup stadium. The team supports secure, efficient stadium entry by coordinating with providers, validating system performance, training operational staff, and monitoring live access control during Match Days. The main responsibilities include: Collaborate with and support the Electronic Access Control provider at the stadium. Validate configuration and operational readiness of all EAC systems (turnstiles, handhelds, ADA units). Conduct MD-1 and MD system testing and oversee troubleshooting of all equipment. Deliver training to staff, operators, and dependent FAs on correct access control procedures. Monitor and validate operational interfaces, data flows, event logs, and reporting outputs. Follow up on test results, ensure outstanding items are resolved, and maintain readiness for matchday. Support general stadium ticketing operations during both Match Days and non-Match Days. Participate in live-operation monitoring during matches to ensure stable access control performance. Your ProfileEducation & Qualifications Bachelor’s degree in Business, IT, Event Management, Operations, Sports Management, or related field preferred. Technical training or certification in access control, event technology, or customer operations is advantageous. Equivalent experience in ticketing, stadium operations, or event delivery accepted. Work Experience Prior experience in ticketing operations, stadium operations, event logistics, or access control systems preferred. Experience managing customer service operations, technology-enabled systems, or large-scale events. Experience leading teams, volunteers, or operational workforces in high-pressure environments. Experience working with large sporting events, ticketing centers, or high-volume customer operations is a strong plus. Language Fluent in English required Spanish and/or French proficiency is a plus For any roles in Mexico, Spanish is required Technology Strong proficiency in MS Office, Microsoft Teams, and digital operational tools. Familiarity with ticketing software platforms, customer service systems, and operational reporting tools. Technical understanding of EAC systems (turnstiles, handheld scanners, RFID/NFC access systems). Ability to interpret venue maps, seating systems, and digital ticketing workflows. Comfort with troubleshooting hardware, software, connectivity, and system configuration. Equal OpportunitiesFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.The Ticketing Systems & Stadium Operations workforce is responsible for delivering all operational, technical, and customer-facing ticketing services across Host Cities and World Cup stadiums. This posting covers the following baby roles under the Ticketing functional area:These roles work in collaboration with Ticketing HQ, Stadium Management, Technology teams, Guest Services, Security (SEC), Venue Management, and other functional areas to ensure seamless delivery of ticketing operations, infrastructure, technology readiness, and premium customer experience for all FIFA World Cup 26™ spectators and stakeholders. Stadium Ticketing Operations (Assistant Manager)The Ticketing Stadium Operations workforce is responsible for delivering all operational, technical, and customer-facing ticketing services across Host Cities and World Cup stadiums. The main responsibilities include: Electronic Access Control Operations (EAC Specialist)The Electronic Access Control (EAC) workforce is responsible for ensuring the successful delivery, readiness, and live operation of the access control systems at the respective World Cup stadium. The team supports secure, efficient stadium entry by coordinating with providers, validating system performance, training operational staff, and monitoring live access control during Match Days. The main responsibilities include: Education & QualificationsWork ExperienceLanguageTechnologyFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Business Revenue Manager – FIFA World Cup 26™ | All Host Cities

Business Revenue Manager – FIFA World Cup 26™ | All Host CitiesDepartment: Tournament Time Role | EGEmployment Type: Fixed Term ContractLocation: All LocationsDescriptionAt FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Main Activities and ResponsibilitiesReporting organisationally to the Sr. Manager of Venue Business Strategy, the Manager, Venue Revenue Management will be a key member of the FIFA26 Business Strategy team, and work in close collaboration with the Venue Business Strategy, Food and Beverage, Parking and Finance teams and other key individuals responsible for delivering and managing ancillary revenue streams. The main responsibilities and oversights of the Manager, Venue Revenue Management for the FIFA World Cup 26™ include: Oversee Concessions Program relating to F&B financials Establish walk thru schedules with Concessionaire to monitor any issues on match days. Working with the Transport Team to manage parking revenue and on-site spectator parking operational plans. Coordinate data integration with the FIFA26 Business Intelligence teams. Identify operational issues onsite on match day which may affect revenue Assist with financial settlements for both Concessionaire and Spectator Parking partner. Assist FIFA26 Finance Venue Rep with preparation for settlements. Prepare daily match day status reports for direct reports and the larger Venue Business Strategy team. Effective communication with venue representatives and on-site FIFA26 representatives. Assist FIFA26 Partner Rights Delivery as it relates to commitments to FIFA26 partners on food & beverage. LocationThis role supports operations across multiple FIFA World Cup 26™ Host Cities. Not all roles will be required in every Host City.Current Host Cities include, but are not limited to:United States:Atlanta, Georgia · Boston, Massachusetts · Dallas, Texas · Houston, Texas · Kansas City, Missouri · Philadelphia, Pennsylvania · San Francisco, California · Seattle, WashingtonMexico:Guadalajara, Jalisco · Monterrey, Nuevo LeónCanada:Toronto, Ontario · Vancouver, British ColumbiaYour ProfileEducation & QualificationsBachelor’s degree preferred by not required. Work Experience At least 8 years of leadership experience in a management role within a sports & entertainment venue, music festivals and/or Professional Sports team. Experience in managing budgets and analyzing forecasts. Language Fluent in English required Spanish and/or French proficiency is a plus Technology Strong proficiency in Excel, financial tools, and data reporting platforms. Familiarity with POS systems, F&B analytics platforms, and venue revenue dashboards. Ability to work with Business Intelligence systems and integrate multiple data sets. Strong documentation and reporting skills in Microsoft Teams, Word, and Monday.com. Equal OpportunitiesFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Reporting organisationally to the Sr. Manager of Venue Business Strategy, the Manager, Venue Revenue Management will be a key member of the FIFA26 Business Strategy team, and work in close collaboration with the Venue Business Strategy, Food and Beverage, Parking and Finance teams and other key individuals responsible for delivering and managing ancillary revenue streams. The main responsibilities and oversights of the Manager, Venue Revenue Management for the FIFA World Cup 26™ include: LocationThis role supports operations across multiple FIFA World Cup 26™ Host Cities. Not all roles will be required in every Host City.Current Host Cities include, but are not limited to:United States:Atlanta, Georgia · Boston, Massachusetts · Dallas, Texas · Houston, Texas · Kansas City, Missouri · Philadelphia, Pennsylvania · San Francisco, California · Seattle, WashingtonMexico:Guadalajara, Jalisco · Monterrey, Nuevo LeónCanada:Toronto, Ontario · Vancouver, British ColumbiaEducation & QualificationsWork ExperienceLanguageTechnologyFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.