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Commercial Stadium Fan Experience Management – FIFA World Cup 26™ (All Host Cities)

Commercial Stadium Fan Experience Management – FIFA World Cup 26™ (All Host Cities)Department: Tournament Time Role | EGEmployment Type: Fixed Term ContractLocation: All LocationsDescriptionAt FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Main Activities and ResponsibilitiesReporting organisationally to the Tournament Headquarters, the Stadium Fan Experience Manager will ensure the successful operational implementation and fulfilment of the dedicated stadium fan engagement area. The Stadium Fan Experience (SFE) is comprised of Commercial partner activations and FIFA-led initiatives designed to enhance the overall match day ticket holder experience.The main responsibilities of the Stadium Fan Experience Manager include: Support the SFE operational planning with a strong emphasis on logistical coordination Serve as the primary on-site point of contact for the production agency, ensuring alignment on timelines, deliverables and issue resolution Coordinate with key functional areas the seamless installation and operation of all activations Oversee commercial partner booth load-in and load-out activities, ensuring compliance with venue regulations, approved schedules and health and safety requirements Manage day-to-day communication with internal stakeholders and external vendors to maintain alignment throughout event build, operations and dismantling phases Monitor and enforce build schedules, site access protocols and venue rules across all SFE elements and partner activations Conduct site readiness walkthroughs to confirm all installations meet operational, safety and brand standards prior to event opening Troubleshoot and resolve on-site issues in real time, coordinating with relevant stakeholders to address technical, operational, or logistical challenges Maintain comprehensive operational documentation, including run-of-show inputs, contact lists and escalation procedures Support the onsite Marketing Venue Management team with Commercial Partner activities. Complete event evaluations and reporting. Any other duties that may be required. Your ProfileEducation & QualificationsBachelor’s degree or similar level of educationWork Experience A minimum experience of 5 years working in sports event management and ideally sponsorship marketing (preferably in soccer). Proven experience with administrative responsibilities for international events, ideally in the sports industry. Knowledge of marketing operations in event settings. Good planning, analytical and conceptual skills. Service-oriented approach. Strong commitment to quality, results and accountability to a team. Resilience to stress and intensive work, persistence and commitment to procedures. Good IT skills and knowledge of working on sharing platforms. Ability to adopt a strategic view, take decisions and act promptly. Great attention to detail and to producing work of a high standard. Open-mindedness, flexibility, and adaptability. Team Player. Experience or knowledge of the Host Countries (Canada, Mexico, USA) culture would be an added asset. LanguagesFluent in English. Spanish and/or French proficiency is a plusTechnologyProficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration toolsEqual OpportunitiesFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Reporting organisationally to the Tournament Headquarters, the Stadium Fan Experience Manager will ensure the successful operational implementation and fulfilment of the dedicated stadium fan engagement area. The Stadium Fan Experience (SFE) is comprised of Commercial partner activations and FIFA-led initiatives designed to enhance the overall match day ticket holder experience.The main responsibilities of the Stadium Fan Experience Manager include: Education & QualificationsWork ExperienceLanguagesTechnologyFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Team Hotel Coordinator – FIFA World Cup 26™ | San Francisco

Team Hotel Coordinator – FIFA World Cup 26™ | San FranciscoDepartment: Tournament Time Role | SPEmployment Type: Fixed Term ContractLocation: San Francisco DescriptionAt FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Main Activities and ResponsibilitiesReporting organisationally to the Accommodation Team Account Manager, the Coordinator Team Hotel will be a key member of the FIFA26 Accommodation team, and work in close collaboration with the Operational Services Team and other key individuals responsible for delivering seamless accommodation services for all hotel operations for each team, ensuring services are activated, rooms and function spaces are prepared, reservations are managed, issues are resolved, and all invoices are reconciled, while maintaining FIFA service standards and facilitating smooth check-ins and check-outs. The main responsibilities and oversights of the Coordinator Team Hotel for the FIFA World Cup 26™ include: Brief the hotel on the operations with all involved hotel departments for each team staying at the hotel. Responsible for the activation of all services reserved by FIFA at each team hotel. Ensure readiness of the team’s services prior to their arrival, check rooms and function spaces, and prepare all room keys according to the rooming list. Ensure an efficient and smooth check-in process for all delegates. Meet and greet the team manager upon arrival, serving as the main point of contact for FIFA Accommodation. Coordinate and manage all changes to reservations on-site with the team manager, and inform FIFA HQ (account manager) of any changes. Resolve on-site issues with the hotel and the team as they arise. Provide daily reporting and attend meetings with FIFA HQ. Monitor invoices provided by the hotel and check all accounts on a daily basis. Maintain and ensure that the level of service provided by the hotel meets FIFA standards. Prepare the team’s departure, ensuring that all extra charges are paid before they leave. Ensure a seamless and efficient check-out process for the team. Prepare for the arrival of the next team. Finalize the reconciliation of all accounts (rooms, function spaces, F&B, laundry, etc.). Match the final invoice to actualized rooms and ensure credits and complimentary rooms are applied. DatesJune 9, 2026 to July 7, 2026Your ProfileEducation & Qualifications Bachelor’s degree in a relevant field (business administration, management, leadership, entrepreneurship) Postgraduate Education focusing on International Organizations or Sport Management preferred, but not required Willingness to work outside core working hours (online workshops accommodating different time zones) Work Experience 3+ years experience in planning and leading in a guest-related service environment Proven experience in hotel operations, particularly in coordinating accommodation logistics for large groups or teams, ensuring all services are properly activated and managed. Strong background in organizing and overseeing team logistics, including room assignments, F&B services, and meeting space preparations, ensuring readiness prior to arrivals. Experience handling on-site operations, from smooth check-ins to resolving issues swiftly, ensuring seamless service delivery and maintaining high standards throughout. Excellent communication skills, with the ability to effectively coordinate between team managers, hotel staff, and FIFA HQ to ensure smooth operations and timely updates. Experience in monitoring, reconciling, and ensuring the accuracy of invoices, including ensuring correct application of charges, credits, and complimentary room allocations. Languages Fluent in English. Spanish and/or French proficiency is a plus Technology Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools Equal OpportunitiesFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Reporting organisationally to the Accommodation Team Account Manager, the Coordinator Team Hotel will be a key member of the FIFA26 Accommodation team, and work in close collaboration with the Operational Services Team and other key individuals responsible for delivering seamless accommodation services for all hotel operations for each team, ensuring services are activated, rooms and function spaces are prepared, reservations are managed, issues are resolved, and all invoices are reconciled, while maintaining FIFA service standards and facilitating smooth check-ins and check-outs. The main responsibilities and oversights of the Coordinator Team Hotel for the FIFA World Cup 26™ include: DatesJune 9, 2026 to July 7, 2026Education & Qualifications Work Experience Languages Technology FIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Team Hotel Coordinator – FIFA World Cup 26™ | Seattle

Team Hotel Coordinator – FIFA World Cup 26™ | SeattleDepartment: Tournament Time Role | SPEmployment Type: Fixed Term ContractLocation: Seattle DescriptionAt FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Main Activities and ResponsibilitiesReporting organisationally to the Accommodation Team Account Manager, the Coordinator Team Hotel will be a key member of the FIFA26 Accommodation team, and work in close collaboration with the Operational Services Team and other key individuals responsible for delivering seamless accommodation services for all hotel operations for each team, ensuring services are activated, rooms and function spaces are prepared, reservations are managed, issues are resolved, and all invoices are reconciled, while maintaining FIFA service standards and facilitating smooth check-ins and check-outs. The main responsibilities and oversights of the Coordinator Team Hotel for the FIFA World Cup 26™ include: Brief the hotel on the operations with all involved hotel departments for each team staying at the hotel. Responsible for the activation of all services reserved by FIFA at each team hotel. Ensure readiness of the team’s services prior to their arrival, check rooms and function spaces, and prepare all room keys according to the rooming list. Ensure an efficient and smooth check-in process for all delegates. Meet and greet the team manager upon arrival, serving as the main point of contact for FIFA Accommodation. Coordinate and manage all changes to reservations on-site with the team manager, and inform FIFA HQ (account manager) of any changes. Resolve on-site issues with the hotel and the team as they arise. Provide daily reporting and attend meetings with FIFA HQ. Monitor invoices provided by the hotel and check all accounts on a daily basis. Maintain and ensure that the level of service provided by the hotel meets FIFA standards. Prepare the team’s departure, ensuring that all extra charges are paid before they leave. Ensure a seamless and efficient check-out process for the team. Prepare for the arrival of the next team. Finalize the reconciliation of all accounts (rooms, function spaces, F&B, laundry, etc.). Match the final invoice to actualized rooms and ensure credits and complimentary rooms are applied. DatesJune 9, 2026 to July 7, 2026Your ProfileEducation & Qualifications Bachelor’s degree in a relevant field (business administration, management, leadership, entrepreneurship) Postgraduate Education focusing on International Organizations or Sport Management preferred, but not required Willingness to work outside core working hours (online workshops accommodating different time zones) Work Experience 3+ years experience in planning and leading in a guest-related service environment Proven experience in hotel operations, particularly in coordinating accommodation logistics for large groups or teams, ensuring all services are properly activated and managed. Strong background in organizing and overseeing team logistics, including room assignments, F&B services, and meeting space preparations, ensuring readiness prior to arrivals. Experience handling on-site operations, from smooth check-ins to resolving issues swiftly, ensuring seamless service delivery and maintaining high standards throughout. Excellent communication skills, with the ability to effectively coordinate between team managers, hotel staff, and FIFA HQ to ensure smooth operations and timely updates. Experience in monitoring, reconciling, and ensuring the accuracy of invoices, including ensuring correct application of charges, credits, and complimentary room allocations. Languages Fluent in English. Spanish and/or French proficiency is a plus Technology Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools Equal OpportunitiesFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Reporting organisationally to the Accommodation Team Account Manager, the Coordinator Team Hotel will be a key member of the FIFA26 Accommodation team, and work in close collaboration with the Operational Services Team and other key individuals responsible for delivering seamless accommodation services for all hotel operations for each team, ensuring services are activated, rooms and function spaces are prepared, reservations are managed, issues are resolved, and all invoices are reconciled, while maintaining FIFA service standards and facilitating smooth check-ins and check-outs. The main responsibilities and oversights of the Coordinator Team Hotel for the FIFA World Cup 26™ include: DatesJune 9, 2026 to July 7, 2026Education & Qualifications Work Experience Languages Technology FIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Team Hotel Coordinator – FIFA World Cup 26™ | Houston

Team Hotel Coordinator – FIFA World Cup 26™ | HoustonDepartment: Tournament Time Role | SPEmployment Type: Fixed Term ContractLocation: Houston DescriptionAt FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Main Activities and ResponsibilitiesReporting organisationally to the Accommodation Team Account Manager, the Coordinator Team Hotel will be a key member of the FIFA26 Accommodation team, and work in close collaboration with the Operational Services Team and other key individuals responsible for delivering seamless accommodation services for all hotel operations for each team, ensuring services are activated, rooms and function spaces are prepared, reservations are managed, issues are resolved, and all invoices are reconciled, while maintaining FIFA service standards and facilitating smooth check-ins and check-outs. The main responsibilities and oversights of the Coordinator Team Hotel for the FIFA World Cup 26™ include: Brief the hotel on the operations with all involved hotel departments for each team staying at the hotel. Responsible for the activation of all services reserved by FIFA at each team hotel. Ensure readiness of the team’s services prior to their arrival, check rooms and function spaces, and prepare all room keys according to the rooming list. Ensure an efficient and smooth check-in process for all delegates. Meet and greet the team manager upon arrival, serving as the main point of contact for FIFA Accommodation. Coordinate and manage all changes to reservations on-site with the team manager, and inform FIFA HQ (account manager) of any changes. Resolve on-site issues with the hotel and the team as they arise. Provide daily reporting and attend meetings with FIFA HQ. Monitor invoices provided by the hotel and check all accounts on a daily basis. Maintain and ensure that the level of service provided by the hotel meets FIFA standards. Prepare the team’s departure, ensuring that all extra charges are paid before they leave. Ensure a seamless and efficient check-out process for the team. Prepare for the arrival of the next team. Finalize the reconciliation of all accounts (rooms, function spaces, F&B, laundry, etc.). Match the final invoice to actualized rooms and ensure credits and complimentary rooms are applied. DatesJune 9, 2026 to July 7, 2026Your ProfileEducation & Qualifications Bachelor’s degree in a relevant field (business administration, management, leadership, entrepreneurship) Postgraduate Education focusing on International Organizations or Sport Management preferred, but not required Willingness to work outside core working hours (online workshops accommodating different time zones) Work Experience 3+ years experience in planning and leading in a guest-related service environment Proven experience in hotel operations, particularly in coordinating accommodation logistics for large groups or teams, ensuring all services are properly activated and managed. Strong background in organizing and overseeing team logistics, including room assignments, F&B services, and meeting space preparations, ensuring readiness prior to arrivals. Experience handling on-site operations, from smooth check-ins to resolving issues swiftly, ensuring seamless service delivery and maintaining high standards throughout. Excellent communication skills, with the ability to effectively coordinate between team managers, hotel staff, and FIFA HQ to ensure smooth operations and timely updates. Experience in monitoring, reconciling, and ensuring the accuracy of invoices, including ensuring correct application of charges, credits, and complimentary room allocations. Languages Fluent in English. Spanish and/or French proficiency is a plus Technology Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools Equal OpportunitiesFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Reporting organisationally to the Accommodation Team Account Manager, the Coordinator Team Hotel will be a key member of the FIFA26 Accommodation team, and work in close collaboration with the Operational Services Team and other key individuals responsible for delivering seamless accommodation services for all hotel operations for each team, ensuring services are activated, rooms and function spaces are prepared, reservations are managed, issues are resolved, and all invoices are reconciled, while maintaining FIFA service standards and facilitating smooth check-ins and check-outs. The main responsibilities and oversights of the Coordinator Team Hotel for the FIFA World Cup 26™ include: DatesJune 9, 2026 to July 7, 2026Education & Qualifications Work Experience Languages Technology FIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Team Hotel Coordinator – FIFA World Cup 26™ | Boston

Team Hotel Coordinator – FIFA World Cup 26™ | BostonDepartment: Tournament Time Role | SPEmployment Type: Fixed Term ContractLocation: Boston DescriptionAt FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Main Activities and ResponsibilitiesReporting organisationally to the Accommodation Team Account Manager, the Coordinator Team Hotel will be a key member of the FIFA26 Accommodation team, and work in close collaboration with the Operational Services Team and other key individuals responsible for delivering seamless accommodation services for all hotel operations for each team, ensuring services are activated, rooms and function spaces are prepared, reservations are managed, issues are resolved, and all invoices are reconciled, while maintaining FIFA service standards and facilitating smooth check-ins and check-outs. The main responsibilities and oversights of the Coordinator Team Hotel for the FIFA World Cup 26™ include: Brief the hotel on the operations with all involved hotel departments for each team staying at the hotel. Responsible for the activation of all services reserved by FIFA at each team hotel. Ensure readiness of the team’s services prior to their arrival, check rooms and function spaces, and prepare all room keys according to the rooming list. Ensure an efficient and smooth check-in process for all delegates. Meet and greet the team manager upon arrival, serving as the main point of contact for FIFA Accommodation. Coordinate and manage all changes to reservations on-site with the team manager, and inform FIFA HQ (account manager) of any changes. Resolve on-site issues with the hotel and the team as they arise. Provide daily reporting and attend meetings with FIFA HQ. Monitor invoices provided by the hotel and check all accounts on a daily basis. Maintain and ensure that the level of service provided by the hotel meets FIFA standards. Prepare the team’s departure, ensuring that all extra charges are paid before they leave. Ensure a seamless and efficient check-out process for the team. Prepare for the arrival of the next team. Finalize the reconciliation of all accounts (rooms, function spaces, F&B, laundry, etc.). Match the final invoice to actualized rooms and ensure credits and complimentary rooms are applied. DatesJune 9, 2026 to July 7, 2026Your ProfileEducation & Qualifications Bachelor’s degree in a relevant field (business administration, management, leadership, entrepreneurship) Postgraduate Education focusing on International Organizations or Sport Management preferred, but not required Willingness to work outside core working hours (online workshops accommodating different time zones) Work Experience 3+ years experience in planning and leading in a guest-related service environment Proven experience in hotel operations, particularly in coordinating accommodation logistics for large groups or teams, ensuring all services are properly activated and managed. Strong background in organizing and overseeing team logistics, including room assignments, F&B services, and meeting space preparations, ensuring readiness prior to arrivals. Experience handling on-site operations, from smooth check-ins to resolving issues swiftly, ensuring seamless service delivery and maintaining high standards throughout. Excellent communication skills, with the ability to effectively coordinate between team managers, hotel staff, and FIFA HQ to ensure smooth operations and timely updates. Experience in monitoring, reconciling, and ensuring the accuracy of invoices, including ensuring correct application of charges, credits, and complimentary room allocations. Languages Fluent in English. Spanish and/or French proficiency is a plus Technology Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools Equal OpportunitiesFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Reporting organisationally to the Accommodation Team Account Manager, the Coordinator Team Hotel will be a key member of the FIFA26 Accommodation team, and work in close collaboration with the Operational Services Team and other key individuals responsible for delivering seamless accommodation services for all hotel operations for each team, ensuring services are activated, rooms and function spaces are prepared, reservations are managed, issues are resolved, and all invoices are reconciled, while maintaining FIFA service standards and facilitating smooth check-ins and check-outs. The main responsibilities and oversights of the Coordinator Team Hotel for the FIFA World Cup 26™ include: DatesJune 9, 2026 to July 7, 2026Education & Qualifications Work Experience Languages Technology FIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Team Hotel Coordinator – FIFA World Cup 26™ | Philadelphia

Team Hotel Coordinator – FIFA World Cup 26™ | PhiladelphiaDepartment: Tournament Time Role | SPEmployment Type: Fixed Term ContractLocation: PhiladelphiaDescriptionAt FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Main Activities and ResponsibilitiesReporting organisationally to the Accommodation Team Account Manager, the Coordinator Team Hotel will be a key member of the FIFA26 Accommodation team, and work in close collaboration with the Operational Services Team and other key individuals responsible for delivering seamless accommodation services for all hotel operations for each team, ensuring services are activated, rooms and function spaces are prepared, reservations are managed, issues are resolved, and all invoices are reconciled, while maintaining FIFA service standards and facilitating smooth check-ins and check-outs. The main responsibilities and oversights of the Coordinator Team Hotel for the FIFA World Cup 26™ include: Brief the hotel on the operations with all involved hotel departments for each team staying at the hotel. Responsible for the activation of all services reserved by FIFA at each team hotel. Ensure readiness of the team’s services prior to their arrival, check rooms and function spaces, and prepare all room keys according to the rooming list. Ensure an efficient and smooth check-in process for all delegates. Meet and greet the team manager upon arrival, serving as the main point of contact for FIFA Accommodation. Coordinate and manage all changes to reservations on-site with the team manager, and inform FIFA HQ (account manager) of any changes. Resolve on-site issues with the hotel and the team as they arise. Provide daily reporting and attend meetings with FIFA HQ. Monitor invoices provided by the hotel and check all accounts on a daily basis. Maintain and ensure that the level of service provided by the hotel meets FIFA standards. Prepare the team’s departure, ensuring that all extra charges are paid before they leave. Ensure a seamless and efficient check-out process for the team. Prepare for the arrival of the next team. Finalize the reconciliation of all accounts (rooms, function spaces, F&B, laundry, etc.). Match the final invoice to actualized rooms and ensure credits and complimentary rooms are applied. DatesJune 9, 2026 to July 7, 2026Your ProfileEducation & Qualifications Bachelor’s degree in a relevant field (business administration, management, leadership, entrepreneurship) Postgraduate Education focusing on International Organizations or Sport Management preferred, but not required Willingness to work outside core working hours (online workshops accommodating different time zones) Work Experience 3+ years experience in planning and leading in a guest-related service environment Proven experience in hotel operations, particularly in coordinating accommodation logistics for large groups or teams, ensuring all services are properly activated and managed. Strong background in organizing and overseeing team logistics, including room assignments, F&B services, and meeting space preparations, ensuring readiness prior to arrivals. Experience handling on-site operations, from smooth check-ins to resolving issues swiftly, ensuring seamless service delivery and maintaining high standards throughout. Excellent communication skills, with the ability to effectively coordinate between team managers, hotel staff, and FIFA HQ to ensure smooth operations and timely updates. Experience in monitoring, reconciling, and ensuring the accuracy of invoices, including ensuring correct application of charges, credits, and complimentary room allocations. Languages Fluent in English. Spanish and/or French proficiency is a plus Technology Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools Equal OpportunitiesFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Reporting organisationally to the Accommodation Team Account Manager, the Coordinator Team Hotel will be a key member of the FIFA26 Accommodation team, and work in close collaboration with the Operational Services Team and other key individuals responsible for delivering seamless accommodation services for all hotel operations for each team, ensuring services are activated, rooms and function spaces are prepared, reservations are managed, issues are resolved, and all invoices are reconciled, while maintaining FIFA service standards and facilitating smooth check-ins and check-outs. The main responsibilities and oversights of the Coordinator Team Hotel for the FIFA World Cup 26™ include: DatesJune 9, 2026 to July 7, 2026Education & Qualifications Work Experience Languages Technology FIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Host City Volunteer Manager – 8 Host Cities (Brazil)

Host City Volunteer Manager – 8 Host Cities (Brazil)Department: Workforce, People & CultureEmployment Type: Fixed Term - Full TimeLocation: BrazilDescriptionFIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience. Please submit your CV in English, as it will be reviewed by an international team.THE POSITIONThe Host City Volunteer Manager will be responsible for the delivery of the FIFA Volunteer Programme in-line with the FIFA Volunteer Framework and FIFA’s service excellence standards supported by the local operational concept. This will include full alignment with the Senior Volunteer Manager – FIFA27 and FIFA Zurich on the programme strategy, mission, and vision, safeguarding the FIFA Volunteer brand and its reputation across all the host cities and assigned venues.Reporting to the Volunteer Management Central Team – FIFA27 and working in close collaboration with the Lead of the project on the city level, the Host City Volunteer Manager will be the face of the FIFA Volunteer Programme for their respective Host City. The role will be responsible for supporting the delivery of the volunteer journey through the FIFA Volunteer Platform and overseeing volunteer operations within their assigned Host City.The ideal candidate will join a dynamic, multicultural environment and bring both strategic insight and firsthand expertise to one of the most exciting sporting events in the world.KEY RESPONSIBILITIES:The following points will apply to all host cities and venues where the competition takes place.Responsibilities include but are not limited to:Programme Delivery and Coordination at the Host City level Collaborate with the Volunteer Management Central Team (FIFA27) and FIFA Zurich to support the delivery of the Volunteer Programme and reporting on the project status. Act as the primary point of contact between FIFA27 Volunteer Management Central Team and Host City counterparts on all volunteer related matters, ensuring clear two-way coordination and information flow. Act as the primary point of contact for Host City queries and requests related to volunteer communications and engagement activities and projects, including volunteer-focused events. Establish and maintain strong working relationships with Functional Area managers who engage volunteers or support volunteer management operations. Act as a Point of contact for volunteer related topics with Venue Management when necessary. Work closely with Host City counterparts for pre implementation of promotion and recruitment initiatives within local communities to tournament delivery including but not exclusive to training and uniform distribution Support the promotion initiatives and events of the Volunteer team by:- Identifying volunteer profiles for media and/or social media features.- Maintaining an archive of photos and videos of Host City volunteers for use at the discretion of the central volunteer management team. Oversee the organization of volunteer-focused events led by the Host City.- Ensuring the Host City adheres to brand and communications guidelines at all times. Actively represent the FIFA Volunteer Programme in public settings, including speaking at community events, hosting volunteer information sessions, and supporting recruitment activations. Implement a coordinated approach with all stakeholders across all phases of the volunteer journey, including promotion, recruitment, role offers, training, and the tournament period. Attend daily HQ meetings, Venue meetings and reporting on the status of the Volunteer Programme. Participate in site visits to inspect potential pre-tournament and tournament-time required spaces. Oversee the set-up and daily operations - act as a venue manager - dismantling and handover of the Volunteer Centres and spaces. Align and coordinate with Host City and venue teams on logistics, storage, inventory, and distribution of volunteer recognition items as part of the Recognition Programme. Ensure venues adhere to the gift distribution calendar outlined in the Recognition Plan Communicate with candidates and volunteers via Volunteer Support Channel and the FIFA Volunteer Platform. Volunteer Management Recruit, train, manage, and lead Volunteer Coordinators within the assigned Host City, ensuring alignment, clear communication, and effective team collaboration. Manage volunteers’ day-to-day to ensure efficient deployment and the well-being of volunteers on-site during each volunteer journey phase. Ensure the volunteer services and recognition are provided as planned and liaise with local authorities when necessary. Lead the recruitment, training and oversee the operation of the journey volunteers Support with planning and delivery for the Official Draw, Playoffs and other FWWC27 official events, as required. Volunteer Platform Work extensively on the Volunteer Platform to manage all stages of the volunteer journey in the host city, including but not limited to interview scheduling, role assignment, uploading shifts, shift allocation, trainings, communication, Tournament-time operations and overall communications. Identify and report system-related issues and diligently follow up to ensure their resolution or escalate as necessary to mitigate potential impacts. Reporting and Feedback Raise risks and concern to the Volunteer Management Central team in a timely manner Prepare and submit daily reports during tournament time Support the knowledge transfer programme to ensure planning and operational learnings are carried to the future events Prepare and deliver the post-tournament report for the assigned Host City. YOUR PROFILEEducationMaster's in Sports Management or Event Management or Project Management preferred.Experience 5 years + of working for events, and strong understanding of volunteer management Proven experience in leading and managing volunteer programmes supporting the volunteer journey, including fit for purpose attraction, promotion, recruitment, training, engagement, and tournament operations. Knowledge of project management principles and methodologies, with the ability to plan, coordinate, and deliver multiple workstreams simultaneously. High level of proficiency in Microsoft Office applications (Word, Excel, PowerPoint). Experience in Volunteer Management System is an advantage. (Rosterfy knowledge is preferrable) Demonstrated ability to develop beneficial working relationships with internal and external stakeholders, as well as with local networks within the Host City, especially among the football community. Experience operating in complex, multi-stakeholder environments, with the flexibility and resilience to adapt to change and remain solution oriented. A collaborative and inclusive team player, capable of working effectively with colleagues both on-site and remotely, while fostering a positive and respectful working environment. Strong public speaking and presentation skills Enthusiasm, and the ability to inspire and motivate volunteers Ability to facilitate workshops, information sessions, and volunteer briefings Community outreach and recruitment engagement skills. Knowledge of the local landscape, community networks, and key stakeholders within the respective Host City is an advantage. Requirements Right to work in Brazil Fluent in Portuguese (spoken and written) Intermediate English (spoken and written) Based in one of the listed cities (Belo Horizonte, Brasília, Fortaleza, Porto Alegre, Recife, Rio de Janeiro, Salvador & São Paulo) or able to relocate there independentlyExpected start date: June 2, 2026 FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience. Please submit your CV in English, as it will be reviewed by an international team.The Host City Volunteer Manager will be responsible for the delivery of the FIFA Volunteer Programme in-line with the FIFA Volunteer Framework and FIFA’s service excellence standards supported by the local operational concept. This will include full alignment with the Senior Volunteer Manager – FIFA27 and FIFA Zurich on the programme strategy, mission, and vision, safeguarding the FIFA Volunteer brand and its reputation across all the host cities and assigned venues.Reporting to the Volunteer Management Central Team – FIFA27 and working in close collaboration with the Lead of the project on the city level, the Host City Volunteer Manager will be the face of the FIFA Volunteer Programme for their respective Host City. The role will be responsible for supporting the delivery of the volunteer journey through the FIFA Volunteer Platform and overseeing volunteer operations within their assigned Host City.The ideal candidate will join a dynamic, multicultural environment and bring both strategic insight and firsthand expertise to one of the most exciting sporting events in the world.KEY RESPONSIBILITIES:The following points will apply to all host cities and venues where the competition takes place.Responsibilities include but are not limited to:Programme Delivery and Coordination at the Host City level Volunteer ManagementVolunteer PlatformReporting and FeedbackEducationExperience Requirements

Ceremonies Production Integration – FIFA World Cup 26™ | Philadelphia

Ceremonies Production Integration – FIFA World Cup 26™ | PhiladelphiaDepartment: Tournament Time Role | SPEmployment Type: Fixed Term ContractLocation: PhiladelphiaDescriptionAt FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Main Activities and ResponsibilitiesThe Ceremonies Production Integration role is a key position within the FIFA World Cup 26™ Events & Entertainment Team (EET), consolidating the responsibilities of Production Manager, Senior Operations Manager, Senior Show Delivery Manager, Senior Scenic & Systems Manager, Operations Manager, Site Manager, and Production Support roles across 4th of July ceremonies programs. This role supports the full lifecycle of ceremonies – from concept development and technical/production planning, through rehearsals, live show delivery, site and back-of-house operations, and legacy handover. It ensures that all ceremonies-related production, staging, scenic, systems, site operations, and logistics are delivered on time, safely, efficiently, and in alignment with FIFA’s creative vision, operational standards, and safety policies.The position works in close collaboration with EET internal departments, Event Management Companies (EMCs), stadium management, Logistics, Venue Management, Broadcast, Marketing, IT, Security, Accreditation, Workforce & Volunteers, and other FIFA World Cup 26™ Functional Areas (FAs). The role also plays a central part in managing documentation, project plans, production schedules, call sheets, reports, creative assets, and operational data to support a seamless ceremony delivery.This is a high-intensity, live-event operations role requiring strong project management, show delivery, technical understanding, stakeholder management, and the ability to adapt quickly to changing circumstances in a stadium environment. Project & Production Management Support the development, management, and distribution of production, staging, scenic, systems, and ceremonies operational plans from concept to delivery. Assist in the development of ceremonies deliverables, coordinating event details, internal alignment, and approval processes. Work alongside Heads of Operations, Technical, and Resourcing to oversee technical requirements and integration of ceremonies with stadiums and show environments. Develop and implement broadcast, staging, and scenic requirements and processes, in collaboration with EMCs and relevant Functional Areas. Align ceremonies production, staging, and systems plans with venue operating requirements and cross-functional integration (e.g. Stadium Entertainment, INF, Logistics, Venue Operations). Support the creation and maintenance of detailed production schedules and timelines for build, rehearsals, show delivery, dissolution, and load out. Ceremonies Operations, Site & Show Delivery Manage and/or support ceremonies operations at stadium level, working closely with Stadium Entertainment Producers and Technical/Operations Managers. Set up and manage ceremonies and operational spaces, including field-of-play areas, backstage, compounds, green rooms, dressing rooms, storage, BOH areas, and operational work zones. Assist the Show Operations – Stadium team and Show Delivery team in executing show operations, cast movements, and in-bowl activities according to approved movement plans. Ensure FF&E (what goes where) plans for ceremonies venues are executed correctly and on time. Oversee or support venue-level operations related to accreditation, catering, parking, sanitation, cleaning, barricades, site equipment, tenting, fueling, and site restoration. Assist in organizing and coordinating rehearsals, load-in/load-out, and all logistics for ceremonies and stadium entertainment. Site Management & Back-of-House Operations Assist with setup, operation, and breakdown of backstage areas including dressing rooms, green rooms, BOH corridors, compounds, and storage areas. Maintain BOH schedules and monitor housekeeping and working standards. Provide on-site support to cast, crew, and staff, addressing needs and concerns promptly. Communicate stadium site operations plans, daily run sheets, schedules, and venue documentation to relevant ceremonies departments. Address venue issues promptly and assist with implementation of contingency plans for stadium operations. Stakeholder Liaison & Cross-Functional Integration Act as a key liaison with venue operations staff, EET internal departments, EMCs, stadium management, and other FWC26 Functional Areas. Facilitate cross-functional coordination within ceremonies sub-divisions, suppliers, and external stakeholders. Support vendors and suppliers, ensuring clear instructions and alignment with production and operations plans. Represent ceremonies operations/production at venue-level or project-level meetings as required. Documentation, Reporting & Governance Develop and maintain user-friendly filing and archiving systems for production, technical, scenic, systems, and operational documentation. Prepare or support high-level reporting, such as WIP reports, Executive reports, project updates, dissolution plans, close-out and legacy handover documents. Maintain detailed records of production, staging, scenic, creative, PMC, site, and operational activities. Ensure the current version of scripts, show documents, creative content, and run sheets is accurate, logged, and distributed. Work in full compliance with FWC26 Policies & Procedures and Safety & Security rules and requirements. Risk Management, Contingency & Safety Identify potential risks across production, operations, site, and show delivery, and contribute to mitigation strategies and contingency plans. Ensure all activities are carried out in line with safety regulations, security protocols, and operational policies. Support the development and implementation of contingency plans for operational or show-related issues and emergencies. Your ProfileEducation & Qualifications Bachelor’s degree in Event Management, Live Entertainment Production, Theatre Production, Sports Event Management, Technical Production, or a related field preferred. Equivalent professional experience in ceremonies, large-scale live events, or stadium show production will be considered in lieu of a degree. Work Experience Extensive experience working on large-scale live events, preferably in stadium environments (sporting events, ceremonies, concerts, or similar). Demonstrated experience in event logistics and operations, working cross-functionally across large event delivery teams. Experience with vendors and suppliers, including negotiation, coordination, and performance oversight. Exposure to or experience with production elements such as lighting, sound, video, rigging, staging, scenic, and broadcast integration. Proven ability to manage schedules, calls, meetings, production times, and operational timelines. Experience handling production documentation (call sheets, production reports, permits, scripts, creative logs, etc.) accurately and efficiently. Track record of identifying risks, developing mitigation strategies, and resolving complex operational or production challenges. Experience leading or supporting teams in high-pressure, fast-paced event environments, including managing multiple projects simultaneously. Excellent communication skills for interacting with producers, directors, talent, crew, partners, and stakeholders at all levels. Strong relationship-building skills with internal teams, external partners, and venue stakeholders. High attention to detail in managing complex projects and ensuring accuracy in deliverables. Strong writing and editing skills for creative briefs, reports, presentations, and operational documentation. Ability to prioritize effectively, manage competing deadlines, and remain calm under pressure. Cultural awareness and respect for diverse audiences, ensuring inclusive and respectful content and operations. A genuine enthusiasm for the entertainment industry and a commitment to creating high-quality, compelling ceremonies. Ability to work independently, show initiative, and influence outcomes with minimal supervision. Flexibility and willingness to work irregular hours, including evenings, weekends, and holidays, in line with event schedules. Language Fluent in English (required). Spanish and/or French proficiency is a strong plus. Additional languages are beneficial given the global nature of the tournament, teams, and ceremonies collaborators. Technology Familiarity with production and event management tools (e.g., show control systems, scheduling software, cueing tools, or project management platforms). Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams). Ability to work with digital documentation, asset management systems, and reporting tools for production and operations. Comfort using collaboration platforms and shared drives for filing, archiving, and distributing production and operational documentation. Equal OpportunitiesFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts. INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents. VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.The Ceremonies Production Integration role is a key position within the FIFA World Cup 26™ Events & Entertainment Team (EET), consolidating the responsibilities of Production Manager, Senior Operations Manager, Senior Show Delivery Manager, Senior Scenic & Systems Manager, Operations Manager, Site Manager, and Production Support roles across 4th of July ceremonies programs. This role supports the full lifecycle of ceremonies – from concept development and technical/production planning, through rehearsals, live show delivery, site and back-of-house operations, and legacy handover. It ensures that all ceremonies-related production, staging, scenic, systems, site operations, and logistics are delivered on time, safely, efficiently, and in alignment with FIFA’s creative vision, operational standards, and safety policies.The position works in close collaboration with EET internal departments, Event Management Companies (EMCs), stadium management, Logistics, Venue Management, Broadcast, Marketing, IT, Security, Accreditation, Workforce & Volunteers, and other FIFA World Cup 26™ Functional Areas (FAs). The role also plays a central part in managing documentation, project plans, production schedules, call sheets, reports, creative assets, and operational data to support a seamless ceremony delivery.This is a high-intensity, live-event operations role requiring strong project management, show delivery, technical understanding, stakeholder management, and the ability to adapt quickly to changing circumstances in a stadium environment. Project & Production Management Ceremonies Operations, Site & Show DeliverySite Management & Back-of-House OperationsStakeholder Liaison & Cross-Functional IntegrationDocumentation, Reporting & GovernanceRisk Management, Contingency & SafetyEducation & QualificationsWork ExperienceLanguageTechnologyFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Marketing Sciences Vice President